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update v1.0.6

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This commit is contained in:
sujitprasad
2016-02-16 22:42:08 +05:30
parent e6b579d67b
commit 073a49a8af
587 changed files with 21487 additions and 22766 deletions
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2
.env
View File

@@ -2,7 +2,7 @@ APP_ENV=local
APP_DEBUG=true
APP_KEY=SomeRandomString
DB_HOST=localhost
DB_DATABASE=fav222222
DB_DATABASE=faveo1.0.6
DB_USERNAME=root
DB_PASSWORD=
CACHE_DRIVER=file

2
README.md
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@@ -1,5 +1,5 @@
<h3>About Faveo</h3>
<br><img src="https://travis-ci.org/ladybirdweb/faveo-helpdesk.svg?branch=master">&nbsp;<img src="https://img.shields.io/badge/License-OSL-blue.svg">&nbsp;<a href="https://gitter.im/ladybirdweb/faveo-helpdesk" target="_blank"><img src="https://badges.gitter.im/ladybirdweb/faveo-helpdesk.svg"></a></br>
<br><img src="https://travis-ci.org/ladybirdweb/faveo-helpdesk.svg?branch=master">&nbsp;<img src="https://img.shields.io/badge/License-OSL-blue.svg"></br>
<p>Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
<br/><br/>
The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven with passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.

132
app/Exceptions/Handler.php
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@@ -1,95 +1,93 @@
<?php namespace App\Exceptions;
<?php
namespace App\Exceptions;
use Exception;
use Illuminate\Foundation\Exceptions\Handler as ExceptionHandler;
// use App\Http\Controllers\Common\SettingsController;
//use App\Model\helpdesk\Email\Smtp;
class Handler extends ExceptionHandler {
/**
* A list of the exception types that should not be reported.
*
* @var array
*/
protected $dontReport = [
'Symfony\Component\HttpKernel\Exception\HttpException'
];
/**
* A list of the exception types that should not be reported.
*
* @var array
*/
protected $dontReport = [
'Symfony\Component\HttpKernel\Exception\HttpException'
];
/**
* Create a new controller instance.
* @return type response
*/
// public function __construct() {
// SettingsController::smtp();
// }
/**
* Create a new controller instance.
* @return type response
*/
// public function __construct() {
// SettingsController::smtp();
// }
/**
* Report or log an exception.
*
* This is a great spot to send exceptions to Sentry, Bugsnag, etc.
*
* @param \Exception $e
* @return void
*/
public function report(Exception $e)
{
return parent::report($e);
}
/**
* Report or log an exception.
*
* This is a great spot to send exceptions to Sentry, Bugsnag, etc.
*
* @param \Exception $e
* @return void
*/
public function report(Exception $e) {
return parent::report($e);
}
/**
* Render an exception into an HTTP response.
*
* @param \Illuminate\Http\Request $request
* @param \Exception $e
* @return \Illuminate\Http\Response
*/
public function render($request, Exception $e)
{
if(config('app.debug') == false) {
if ($this->isHttpException($e) && $e->getStatusCode() == 404) {
return response()->view('errors.404', []);
} else {
if(\Config::get('database.install') == 1) {
// if(\Config::get('app.ErrorLog') == '%1%') {
// \App\Http\Controllers\Common\SettingsController::smtp();
// \Mail::send('errors.report', array('e' => $e), function ($message) {
// $message->to('', '')->subject('Faveo HELPDESK Pro ERROR');
// });
// }
}
return response()->view('errors.500', []);
}
}
return parent::render($request, $e);
/**
* Render an exception into an HTTP response.
*
* @param \Illuminate\Http\Request $request
* @param \Exception $e
* @return \Illuminate\Http\Response
*/
public function render($request, Exception $e) {
if ($this->isHttpException($e))
{
if ($e instanceof \Tymon\JWTAuth\Exceptions\TokenExpiredException) {
return response()->json(['message' => $e->getMessage(), 'code' => $e->getStatusCode()]);
//dd($e);
} else if ($e instanceof \Tymon\JWTAuth\Exceptions\TokenInvalidException) {
return response()->json(['message' => $e->getMessage(), 'code' => $e->getStatusCode()]);
}
// if (config('app.debug') == false) {
// if ($this->isHttpException($e) && $e->getStatusCode() == 404) {
// return response()->view('errors.404', []);
// } else {
// if (\Config::get('database.install') == 1) {
// // if(\Config::get('app.ErrorLog') == '%1%') {
// // \App\Http\Controllers\Common\SettingsController::smtp();
// // $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => '', 'email' => ''], $message = ['subject' => '', 'scenario'=>'error-report'], $template_variables = ['e' =>$e ]);
// // }
// }
// return response()->view('errors.500', []);
// }
// }
// return parent::render($request, $e);
if ($this->isHttpException($e)) {
return $this->renderHttpException($e);
}
if (config('app.debug'))
{
if (config('app.debug')) {
return $this->renderExceptionWithWhoops($e);
}
return parent::render($request, $e);
}
}
protected function renderExceptionWithWhoops(Exception $e)
{
protected function renderExceptionWithWhoops(Exception $e) {
$whoops = new \Whoops\Run;
$whoops->pushHandler(new \Whoops\Handler\PrettyPageHandler());
return new \Illuminate\Http\Response(
$whoops->handleException($e),
$e->getStatusCode(),
$e->getHeaders()
$whoops->handleException($e), $e->getStatusCode(), $e->getHeaders()
);
}
}

416
app/Http/Controllers/Admin/helpdesk/AgentController.php
View File

@@ -1,13 +1,14 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controller
use App\Http\Controllers\Controller;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\PhpMailController;
// request
use App\Http\Requests\helpdesk\AgentRequest;
use App\Http\Requests\helpdesk\AgentUpdate;
// model
use App\User;
use App\Model\helpdesk\Agent\Assign_team_agent;
@@ -16,7 +17,8 @@ use App\Model\helpdesk\Agent\Groups;
use App\Model\helpdesk\Agent\Teams;
use App\Model\helpdesk\Utility\Timezones;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\Email;
use App\Model\helpdesk\Email\Emails;
// classes
use DB;
use Mail;
@@ -33,216 +35,222 @@ use Exception;
*/
class AgentController extends Controller {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct(PhpMailController $PhpMailController) {
$this->PhpMailController = $PhpMailController;
SettingsController::smtp();
// checking authentication
$this->middleware('auth');
// checking admin roles
$this->middleware('roles');
}
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
SettingsController::smtp();
// checking authentication
$this->middleware('auth');
// checking admin roles
$this->middleware('roles');
}
/**
* Get all agent list page
* @param type User $user
* @return type Response
*/
public function index() {
try {
return view('themes.default1.admin.helpdesk.agent.agents.index');
} catch (Exception $e) {
return view('404');
}
}
/**
* Get all agent list page
* @param type User $user
* @return type Response
*/
public function index() {
try {
return view('themes.default1.admin.helpdesk.agent.agents.index');
} catch (Exception $e) {
return view('404');
}
}
/**
* creating a new agent
* @param type Assign_team_agent $team_assign_agent
* @param type Timezones $timezone
* @param type Groups $group
* @param type Department $department
* @param type Teams $team
* @return type view
*/
public function create(Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team) {
try {
$team = $team->get();
$timezones = $timezone->get();
$groups = $group->get();
$departments = $department->get();
$teams = $team->lists('id', 'name');
return view('themes.default1.admin.helpdesk.agent.agents.create', compact('assign', 'teams', 'agents', 'timezones', 'groups', 'departments', 'team'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* creating a new agent
* @param type Assign_team_agent $team_assign_agent
* @param type Timezones $timezone
* @param type Groups $group
* @param type Department $department
* @param type Teams $team
* @return type view
*/
public function create(Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team) {
try {
$team = $team->get();
$timezones = $timezone->get();
$groups = $group->get();
$departments = $department->get();
$teams = $team->lists('id', 'name');
return view('themes.default1.admin.helpdesk.agent.agents.create', compact('assign', 'teams', 'agents', 'timezones', 'groups', 'departments', 'team'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* store a new agent
* @param type User $user
* @param type AgentRequest $request
* @param type Assign_team_agent $team_assign_agent
* @return type Response
*/
public function store(User $user, AgentRequest $request, Assign_team_agent $team_assign_agent) {
/**
* store a new agent
* @param type User $user
* @param type AgentRequest $request
* @param type Assign_team_agent $team_assign_agent
* @return type Response
*/
public function store(User $user, AgentRequest $request, Assign_team_agent $team_assign_agent) {
/* Insert to user table */
$user->role = 'agent';
$user->fill($request->input())->save();
$password = $this->generateRandomString();
$user->password = Hash::make($password);
$requests = $request->input('team_id');
$id = $user->id;
// insert team
foreach ($requests as $req) {
DB::insert('insert into team_assign_agent (team_id, agent_id) values (?,?)', [$req, $id]);
}
/* Succes And Failure condition */
if ($user->save() == true) {
$name = $user->user_name;
$email = $user->email;
$from = $this->company();
// send mail on registration
try{
Mail::send('emails.pass', ['name' => $name, 'password' => $password, 'from' => $from, 'emailadd' => $email], function ($message) use ($email, $name) {
$message->to($email, $name)->subject('[password]');
});
} catch (Exception $e) {
return redirect('agents')->with('fails', 'Some error occuren while sending mail to the agent. Please check email settings'.'<li>'.$e->errorInfo[2].'</li>');
}
return redirect('agents')->with('success', 'Agent Created sucessfully');
} else {
return redirect('agents')->with('fails', 'Agent can not Create');
}
}
// dd($this->system_mail());
/**
* Editing a selected agent
* @param type int $id
* @param type User $user
* @param type Assign_team_agent $team_assign_agent
* @param type Timezones $timezone
* @param type Groups $group
* @param type Department $department
* @param type Teams $team
* @return type Response
*/
public function edit($id, User $user, Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team) {
try {
$user = $user->whereId($id)->first();
$team = $team->get();
$teams1 = $team->lists('name', 'id');
$timezones = $timezone->get();
$groups = $group->get();
$departments = $department->get();
$table = $team_assign_agent->where('agent_id', $id)->first();
$teams = $team->lists('id', 'name');
$assign = $team_assign_agent->where('agent_id', $id)->lists('team_id');
return view('themes.default1.admin.helpdesk.agent.agents.edit', compact('teams', 'assign', 'table', 'teams1', 'selectedTeams', 'user', 'timezones', 'groups', 'departments', 'team', 'exp', 'counted'));
} catch (Exception $e) {
return redirect('agents')->with('fail', 'No such file');
}
}
/* Insert to user table */
$user->role = 'agent';
$user->fill($request->input())->save();
$password = $this->generateRandomString();
$user->password = Hash::make($password);
$requests = $request->input('team_id');
$id = $user->id;
// insert team
foreach ($requests as $req) {
// DB::insert('insert into team_assign_agent (team_id, agent_id) values (?,?)', [$req, $id]);
}
/* Succes And Failure condition */
if ($user->save() == true) {
$name = $user->user_name;
$email = $user->email;
$system_from = $this->company();
try {
// send mail on registration
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $name, 'email' => $email], $message = ['subject' => 'Password', 'scenario' => 'registration-notification'], $template_variables = ['user' => $name, 'email_address' => $email, 'user_password' => $password]);
} catch (Exception $e) {
return redirect('agents')->with('fails', 'Some error occured while sending mail to the agent. Please check email settings and try again');
}
return redirect('agents')->with('success', 'Agent Created sucessfully');
} else {
return redirect('agents')->with('fails', 'Agent can not Create');
}
}
/**
* Update the specified agent in storage.
* @param type int $id
* @param type User $user
* @param type AgentUpdate $request
* @param type Assign_team_agent $team_assign_agent
* @return type Response
*/
public function update($id, User $user, AgentUpdate $request, Assign_team_agent $team_assign_agent) {
/**
* Editing a selected agent
* @param type int $id
* @param type User $user
* @param type Assign_team_agent $team_assign_agent
* @param type Timezones $timezone
* @param type Groups $group
* @param type Department $department
* @param type Teams $team
* @return type Response
*/
public function edit($id, User $user, Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team) {
try {
$user = $user->whereId($id)->first();
$team = $team->get();
$teams1 = $team->lists('name', 'id');
$timezones = $timezone->get();
$groups = $group->get();
$departments = $department->get();
$table = $team_assign_agent->where('agent_id', $id)->first();
$teams = $team->lists('id', 'name');
$assign = $team_assign_agent->where('agent_id', $id)->lists('team_id');
return view('themes.default1.admin.helpdesk.agent.agents.edit', compact('teams', 'assign', 'table', 'teams1', 'selectedTeams', 'user', 'timezones', 'groups', 'departments', 'team', 'exp', 'counted'));
} catch (Exception $e) {
return redirect('agents')->with('fail', 'No such file');
}
}
// storing all the details
$user = $user->whereId($id)->first();
$daylight_save = $request->input('daylight_save');
$limit_access = $request->input('limit_access');
$directory_listing = $request->input('directory_listing');
$vocation_mode = $request->input('vocation_mode');
//==============================================
$table = $team_assign_agent->where('agent_id', $id);
$table->delete();
$requests = $request->input('team_id');
// inserting team details
foreach ($requests as $req) {
DB::insert('insert into team_assign_agent (team_id, agent_id) values (?,?)', [$req, $id]);
}
//Todo For success and failure conditions
try {
$user->fill($request->except('daylight_save', 'limit_access', 'directory_listing', 'vocation_mode', 'assign_team'))->save();
return redirect('agents')->with('success', 'Agent Updated sucessfully');
} catch (Exception $e) {
return redirect('agents')->with('fails', 'Agent did not update'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Update the specified agent in storage.
* @param type int $id
* @param type User $user
* @param type AgentUpdate $request
* @param type Assign_team_agent $team_assign_agent
* @return type Response
*/
public function update($id, User $user, AgentUpdate $request, Assign_team_agent $team_assign_agent) {
/**
* Remove the specified agent from storage.
* @param type int $id
* @param type User $user
* @param type Assign_team_agent $team_assign_agent
* @return type Response
*/
public function destroy($id, User $user, Assign_team_agent $team_assign_agent) {
/* Becouse of foreign key we delete team_assign_agent first */
error_reporting(E_ALL & ~E_NOTICE);
$team_assign_agent = $team_assign_agent->where('agent_id', $id);
$team_assign_agent->delete();
$user = $user->whereId($id)->first();
try {
$error = 'This staff is related to some tickets';
$user->id;
$user->delete();
throw new \Exception($error);
return redirect('agents')->with('success', 'Agent Deleted sucessfully');
} catch (\Exception $e) {
dd($e->errorInfo);
return redirect('agents')->with('fails', $error);
}
}
// storing all the details
$user = $user->whereId($id)->first();
$daylight_save = $request->input('daylight_save');
$limit_access = $request->input('limit_access');
$directory_listing = $request->input('directory_listing');
$vocation_mode = $request->input('vocation_mode');
//==============================================
$table = $team_assign_agent->where('agent_id', $id);
$table->delete();
$requests = $request->input('team_id');
// inserting team details
foreach ($requests as $req) {
DB::insert('insert into team_assign_agent (team_id, agent_id) values (?,?)', [$req, $id]);
}
//Todo For success and failure conditions
try {
$user->fill($request->except('daylight_save', 'limit_access', 'directory_listing', 'vocation_mode', 'assign_team'))->save();
return redirect('agents')->with('success', 'Agent Updated sucessfully');
} catch (Exception $e) {
return redirect('agents')->with('fails', 'Agent did not update' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Remove the specified agent from storage.
* @param type int $id
* @param type User $user
* @param type Assign_team_agent $team_assign_agent
* @return type Response
*/
public function destroy($id, User $user, Assign_team_agent $team_assign_agent) {
/* Becouse of foreign key we delete team_assign_agent first */
error_reporting(E_ALL & ~E_NOTICE);
$team_assign_agent = $team_assign_agent->where('agent_id', $id);
$team_assign_agent->delete();
$user = $user->whereId($id)->first();
try {
$error = 'This staff is related to some tickets';
$user->id;
$user->delete();
throw new \Exception($error);
return redirect('agents')->with('success', 'Agent Deleted sucessfully');
} catch (\Exception $e) {
dd($e->errorInfo);
return redirect('agents')->with('fails', $error);
}
}
/**
* Generate a random string for password
* @param type $length
* @return type string
*/
public function generateRandomString($length = 10) {
$characters = '0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ';
$charactersLength = strlen($characters);
$randomString = '';
for ($i = 0; $i < $length; $i++) {
$randomString .= $characters[rand(0, $charactersLength - 1)];
}
return $randomString;
}
/**
* Generate a random string for password
* @param type $length
* @return type string
*/
public function generateRandomString($length = 10) {
$characters = '0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ';
$charactersLength = strlen($characters);
$randomString = '';
for ($i = 0; $i < $length; $i++) {
$randomString .= $characters[rand(0, $charactersLength - 1)];
}
return $randomString;
}
/**
* Fetching comapny name to send mail
* @return type
*/
public function company() {
$company = Company::Where('id','=','1')->first();
if($company->company_name == null){
$company = "Support Center";
}else{
$company = $company->company_name;
}
return $company;
}
// public function agent_profile($id) {
// $agent = User::where('id','=',$id)->first();
// return \View::make('themes.default1.admin.helpdesk.agent.agents.agent-profile',compact('agent'));
// }
/**
* Fetching comapny name to send mail
* @return type
*/
public function company() {
$company = Company::Where('id', '=', '1')->first();
if ($company->company_name == null) {
$company = "Support Center";
} else {
$company = $company->company_name;
}
return $company;
}
/**
* System default email
*/
// public function system_mail() {
// $emails = Emails::all();
// $count_emails = $emails->count();
// if($count_emails > 1) {
// dd($emails);
// }
// $email = Email::where('id', '=', '1')->first();
// return $email->sys_email;
// }
}

270
app/Http/Controllers/Admin/helpdesk/BanlistController.php
View File

@@ -1,15 +1,15 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controller
use App\Http\Controllers\Controller;
// request
use App\Http\Requests\helpdesk\BanlistRequest;
use App\Http\Requests\helpdesk\BanRequest;
// model
use App\User;
use App\Model\helpdesk\Email\Banlist;
//classes
use Exception;
@@ -22,142 +22,142 @@ use Exception;
*/
class BanlistController extends Controller {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking authentication
$this->middleware('auth');
// checking admin roles
$this->middleware('roles');
}
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking authentication
$this->middleware('auth');
// checking admin roles
$this->middleware('roles');
}
/**
* Display a listing of the resource.
* @param type Banlist $ban
* @return type Response
*/
public function index() {
try {
$bans = User::where('ban','=',1)->get();
return view('themes.default1.admin.helpdesk.emails.banlist.index', compact('bans'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Display a listing of the resource.
* @param type Banlist $ban
* @return type Response
*/
public function index() {
try {
$bans = User::where('ban', '=', 1)->get();
return view('themes.default1.admin.helpdesk.emails.banlist.index', compact('bans'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @return type Response
*/
public function create() {
try {
return view('themes.default1.admin.helpdesk.emails.banlist.create');
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @return type Response
*/
public function create() {
try {
return view('themes.default1.admin.helpdesk.emails.banlist.create');
} catch (Exception $e) {
return view('404');
}
}
/**
* Store a newly created resource in storage.
* @param type banlist $ban
* @param type BanRequest $request
* @param type User $user
* @return type Response
*/
public function store(BanRequest $request, User $user) {
// dd($request);
try {
//adding field to user whether it is banned or not
$adban = $request->input('email');
$use = $user->where('email', $adban)->first();
if ($use != null) {
$use->ban = $request->input('ban');
$use->internal_note = $request->input('internal_note');
$use->save();
// $user->create($request->input())->save();
return redirect('banlist')->with('success', 'Email Banned sucessfully');
} else {
$user = new User;
$user->email = $adban;
$user->ban = $request->input('ban');
$user->internal_note = $request->input('internal_note');
$user->save();
return redirect('banlist')->with('success', 'Email Banned sucessfully');
}
} catch (Exception $e) {
return redirect('banlist')->with('fails', 'Email can not Ban');
}
}
/**
* Store a newly created resource in storage.
* @param type banlist $ban
* @param type BanRequest $request
* @param type User $user
* @return type Response
*/
public function store(BanRequest $request, User $user) {
// dd($request);
try {
//adding field to user whether it is banned or not
$adban = $request->input('email');
$use = $user->where('email', $adban)->first();
if ($use != null) {
$use->ban = $request->input('ban');
$use->internal_note = $request->input('internal_note');
$use->save();
// $user->create($request->input())->save();
return redirect('banlist')->with('success', 'Email Banned sucessfully');
} else {
$user = new User;
$user->email = $adban;
$user->ban = $request->input('ban');
$user->internal_note = $request->input('internal_note');
$user->save();
return redirect('banlist')->with('success', 'Email Banned sucessfully');
}
} catch (Exception $e) {
return redirect('banlist')->with('fails', 'Email can not Ban');
}
}
/**
* Display the specified resource.
*
* @param int $id
* @return Response
*/
public function show($id) {
//
}
/**
* Display the specified resource.
*
* @param int $id
* @return Response
*/
public function show($id) {
//
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type Banlist $ban
* @return type Response
*/
public function edit($id, User $ban) {
try {
$bans = $ban->whereId($id)->first();
return view('themes.default1.admin.helpdesk.emails.banlist.edit', compact('bans'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type Banlist $ban
* @return type Response
*/
public function edit($id, User $ban) {
try {
$bans = $ban->whereId($id)->first();
return view('themes.default1.admin.helpdesk.emails.banlist.edit', compact('bans'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Banlist $ban
* @param type BanlistRequest $request
* @return type Response
*/
public function update($id, User $ban, BanlistRequest $request) {
try {
$bans = $ban->whereId($id)->first();
$bans->internal_note = $request->input('internal_note');
$bans->ban = $request->input('ban');
// dd($request->input('ban'));
if ($bans->save()) {
return redirect('banlist')->with('success', 'Banned Email Updated sucessfully');
} else {
return redirect('banlist')->with('fails', 'Banned Email not Updated');
}
} catch (Exception $e) {
return redirect('banlist')->with('fails', 'Banned Email not Updated');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Banlist $ban
* @param type BanlistRequest $request
* @return type Response
*/
public function update($id, User $ban, BanlistRequest $request) {
try {
$bans = $ban->whereId($id)->first();
$bans->internal_note = $request->input('internal_note');
$bans->ban = $request->input('ban');
// dd($request->input('ban'));
if ($bans->save()) {
return redirect('banlist')->with('success', 'Banned Email Updated sucessfully');
} else {
return redirect('banlist')->with('fails', 'Banned Email not Updated');
}
} catch (Exception $e) {
return redirect('banlist')->with('fails', 'Banned Email not Updated');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Banlist $ban
* @return type Response
*/
// public function destroy($id, Banlist $ban) {
// $bans = $ban->whereId($id)->first();
// dd($bans);
// /* Success and Falure condition */
// try{
// $bans->delete();
// return redirect('banlist')->with('success', 'Banned Email Deleted sucessfully');
// } catch (Exception $e) {
// return redirect('banlist')->with('fails', 'Banned Email can not Delete'.'<li>'.$e->errorInfo[2].'</li>');
// }
// }
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Banlist $ban
* @return type Response
*/
// public function destroy($id, Banlist $ban) {
// $bans = $ban->whereId($id)->first();
// dd($bans);
// /* Success and Falure condition */
// try{
// $bans->delete();
// return redirect('banlist')->with('success', 'Banned Email Deleted sucessfully');
// } catch (Exception $e) {
// return redirect('banlist')->with('fails', 'Banned Email can not Delete'.'<li>'.$e->errorInfo[2].'</li>');
// }
// }
}

406
app/Http/Controllers/Admin/helpdesk/DepartmentController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controller
use App\Http\Controllers\Controller;
// request
@@ -29,214 +32,213 @@ use Exception;
*/
class DepartmentController extends Controller {
/**
* Create a new controller instance.
* @return void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Create a new controller instance.
* @return void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Get index page
* @param type Department $department
* @return type Response
*/
public function index(Department $department) {
try {
$departments = $department->get();
return view('themes.default1.admin.helpdesk.agent.departments.index', compact('departments'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Get index page
* @param type Department $department
* @return type Response
*/
public function index(Department $department) {
try {
$departments = $department->get();
return view('themes.default1.admin.helpdesk.agent.departments.index', compact('departments'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @param type User $user
* @param type Group_assign_department $group_assign_department
* @param type Department $department
* @param type Sla_plan $sla
* @param type Template $template
* @param type Emails $email
* @param type Groups $group
* @return type Response
*/
public function create(User $user, Group_assign_department $group_assign_department, Department $department, Sla_plan $sla, Template $template, Emails $email, Groups $group) {
try {
$slas = $sla->get();
$user = $user->where('role', 'agent')->get();
$emails = $email->get();
$templates = $template->get();
$department = $department->get();
$groups = $group->lists('id', 'name');
return view('themes.default1.admin.helpdesk.agent.departments.create', compact('department', 'templates', 'slas', 'user', 'emails', 'groups'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @param type User $user
* @param type Group_assign_department $group_assign_department
* @param type Department $department
* @param type Sla_plan $sla
* @param type Template $template
* @param type Emails $email
* @param type Groups $group
* @return type Response
*/
public function create(User $user, Group_assign_department $group_assign_department, Department $department, Sla_plan $sla, Template $template, Emails $email, Groups $group) {
try {
$slas = $sla->get();
$user = $user->where('role', 'agent')->get();
$emails = $email->get();
$templates = $template->get();
$department = $department->get();
$groups = $group->lists('id', 'name');
return view('themes.default1.admin.helpdesk.agent.departments.create', compact('department', 'templates', 'slas', 'user', 'emails', 'groups'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Store a newly created resource in storage.
* @param type Department $department
* @param type DepartmentRequest $request
* @return type Response
*/
public function store(Department $department, DepartmentRequest $request) {
try {
$department->fill($request->except('group_id','manager'))->save();
$requests = $request->input('group_id');
$id = $department->id;
if($request->manager) {
$department->manager = $request->input('manager');
} else {
$department->manager = null;
}
// foreach ($requests as $req) {
// DB::insert('insert into group_assign_department(group_id, department_id) values (?,?)', [$req, $id]);
// }
/* Succes And Failure condition */
/* Check Whether the function Success or Fail */
if ($department->save() == true) {
return redirect('departments')->with('success', 'Department Created sucessfully');
} else {
return redirect('departments')->with('fails', 'Department can not Create');
}
} catch (Exception $e) {
return redirect('departments')->with('fails', 'Department can not Create');
}
}
/**
* Store a newly created resource in storage.
* @param type Department $department
* @param type DepartmentRequest $request
* @return type Response
*/
public function store(Department $department, DepartmentRequest $request) {
try {
$department->fill($request->except('group_id', 'manager'))->save();
$requests = $request->input('group_id');
$id = $department->id;
if ($request->manager) {
$department->manager = $request->input('manager');
} else {
$department->manager = null;
}
// foreach ($requests as $req) {
// DB::insert('insert into group_assign_department(group_id, department_id) values (?,?)', [$req, $id]);
// }
/* Succes And Failure condition */
/* Check Whether the function Success or Fail */
if ($department->save() == true) {
return redirect('departments')->with('success', 'Department Created sucessfully');
} else {
return redirect('departments')->with('fails', 'Department can not Create');
}
} catch (Exception $e) {
return redirect('departments')->with('fails', 'Department can not Create');
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type User $user
* @param type Group_assign_department $group_assign_department
* @param type Template $template
* @param type Teams $team
* @param type Department $department
* @param type Sla_plan $sla
* @param type Emails $email
* @param type Groups $group
* @return type Response
*/
public function edit($id, User $user, Group_assign_department $group_assign_department, Template $template, Teams $team, Department $department, Sla_plan $sla, Emails $email, Groups $group) {
try {
$slas = $sla->get();
$user = $user->where('role', 'agent')->get();
$emails = $email->get();
$templates = $template->get();
$departments = $department->whereId($id)->first();
$groups = $group->lists('id', 'name');
$assign = $group_assign_department->where('department_id', $id)->lists('group_id');
return view('themes.default1.admin.helpdesk.agent.departments.edit', compact('assign', 'team', 'templates', 'departments', 'slas', 'user', 'emails', 'groups'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type User $user
* @param type Group_assign_department $group_assign_department
* @param type Template $template
* @param type Teams $team
* @param type Department $department
* @param type Sla_plan $sla
* @param type Emails $email
* @param type Groups $group
* @return type Response
*/
public function edit($id, User $user, Group_assign_department $group_assign_department, Template $template, Teams $team, Department $department, Sla_plan $sla, Emails $email, Groups $group) {
try {
$slas = $sla->get();
$user = $user->where('role', 'agent')->get();
$emails = $email->get();
$templates = $template->get();
$departments = $department->whereId($id)->first();
$groups = $group->lists('id', 'name');
$assign = $group_assign_department->where('department_id', $id)->lists('group_id');
return view('themes.default1.admin.helpdesk.agent.departments.edit', compact('assign', 'team', 'templates', 'departments', 'slas', 'user', 'emails', 'groups'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Group_assign_department $group_assign_department
* @param type Department $department
* @param type DepartmentUpdate $request
* @return type Response
*/
public function update($id, Group_assign_department $group_assign_department, Department $department, DepartmentUpdate $request) {
// dd($id);
try {
$table = $group_assign_department->where('department_id', $id);
$table->delete();
$requests = $request->input('group_id');
// foreach ($requests as $req) {
// DB::insert('insert into group_assign_department (group_id, department_id) values (?,?)', [$req, $id]);
// }
$departments = $department->whereId($id)->first();
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Group_assign_department $group_assign_department
* @param type Department $department
* @param type DepartmentUpdate $request
* @return type Response
*/
public function update($id, Group_assign_department $group_assign_department, Department $department, DepartmentUpdate $request) {
// dd($id);
try {
$table = $group_assign_department->where('department_id', $id);
$table->delete();
$requests = $request->input('group_id');
// foreach ($requests as $req) {
// DB::insert('insert into group_assign_department (group_id, department_id) values (?,?)', [$req, $id]);
// }
$departments = $department->whereId($id)->first();
if($request->manager) {
$departments->manager = $request->input('manager');
} else {
$departments->manager = null;
}
$departments->save();
if ($request->manager) {
$departments->manager = $request->input('manager');
} else {
$departments->manager = null;
}
$departments->save();
if ($departments->fill($request->except('group_access','manager'))->save()) {
return redirect('departments')->with('success', 'Department Updated sucessfully');
} else {
return redirect('departments')->with('fails', 'Department not Updated');
}
} catch (Exception $e) {
return redirect('departments')->with('fails', 'Department not Updated');
}
}
if ($departments->fill($request->except('group_access', 'manager'))->save()) {
return redirect('departments')->with('success', 'Department Updated sucessfully');
} else {
return redirect('departments')->with('fails', 'Department not Updated');
}
} catch (Exception $e) {
return redirect('departments')->with('fails', 'Department not Updated');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Department $department
* @param type Group_assign_department $group_assign_department
* @return type Response
*/
public function destroy($id, Department $department, Group_assign_department $group_assign_department, System $system, Tickets $tickets) {
// try {
$system = $system->where('id','=','1')->first();
if($system->department == $id) {
return redirect('departments')->with('fails', 'You cannot delete default department');
} else {
$tickets = DB::table('tickets')->where('dept_id','=',$id)->update(['dept_id' => $system->department]);
if($tickets > 0){
if($tickets > 1){
$text_tickets = "Tickets";
} else {
$text_tickets = "Ticket";
}
$ticket = '<li>'.$tickets.' '.$text_tickets.' have been moved to default department</li>';
} else {
$ticket = "";
}
$users = DB::table('users')->where('primary_dpt','=',$id)->update(['primary_dpt' => $system->department]);
if($users > 0){
if($users > 1){
$text_user = "Users";
} else {
$text_user = "User";
}
$user = '<li>'.$users.' '.$text_user.' have been moved to default department</li>';
} else {
$user = "";
}
$emails = DB::table('emails')->where('department','=',$id)->update(['department' => $system->department]);
if($emails > 0){
if($emails > 1){
$text_emails = "Emails";
} else {
$text_emails = "Email";
}
$email = '<li>'.$emails.' System '.$text_emails.' have been moved to default department</li>';
} else {
$email = "";
}
$helptopic = DB::table('help_topic')->where('department','=',$id)->update(['department' => null],['status' => '1']);
if($helptopic > 0){
$helptopic = '<li>The associated helptopic has been deactivated</li>';
} else {
$helptopic = "";
}
$message = $ticket.$user.$email.$helptopic;
/* Becouse of foreign key we delete group_assign_department first */
$group_assign_department = $group_assign_department->where('department_id', $id);
$group_assign_department->delete();
$departments = $department->whereId($id)->first();
/* Check the function is Success or Fail */
if ($departments->delete() == true) {
return redirect('departments')->with('success', 'Department Deleted sucessfully'.$message);
} else {
return redirect('departments')->with('fails', 'Department can not Delete');
}
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Department $department
* @param type Group_assign_department $group_assign_department
* @return type Response
*/
public function destroy($id, Department $department, Group_assign_department $group_assign_department, System $system, Tickets $tickets) {
// try {
$system = $system->where('id', '=', '1')->first();
if ($system->department == $id) {
return redirect('departments')->with('fails', 'You cannot delete default department');
} else {
$tickets = DB::table('tickets')->where('dept_id', '=', $id)->update(['dept_id' => $system->department]);
if ($tickets > 0) {
if ($tickets > 1) {
$text_tickets = "Tickets";
} else {
$text_tickets = "Ticket";
}
$ticket = '<li>' . $tickets . ' ' . $text_tickets . ' have been moved to default department</li>';
} else {
$ticket = "";
}
$users = DB::table('users')->where('primary_dpt', '=', $id)->update(['primary_dpt' => $system->department]);
if ($users > 0) {
if ($users > 1) {
$text_user = "Users";
} else {
$text_user = "User";
}
$user = '<li>' . $users . ' ' . $text_user . ' have been moved to default department</li>';
} else {
$user = "";
}
$emails = DB::table('emails')->where('department', '=', $id)->update(['department' => $system->department]);
if ($emails > 0) {
if ($emails > 1) {
$text_emails = "Emails";
} else {
$text_emails = "Email";
}
$email = '<li>' . $emails . ' System ' . $text_emails . ' have been moved to default department</li>';
} else {
$email = "";
}
$helptopic = DB::table('help_topic')->where('department', '=', $id)->update(['department' => null], ['status' => '1']);
if ($helptopic > 0) {
$helptopic = '<li>The associated helptopic has been deactivated</li>';
} else {
$helptopic = "";
}
$message = $ticket . $user . $email . $helptopic;
/* Becouse of foreign key we delete group_assign_department first */
$group_assign_department = $group_assign_department->where('department_id', $id);
$group_assign_department->delete();
$departments = $department->whereId($id)->first();
/* Check the function is Success or Fail */
if ($departments->delete() == true) {
return redirect('departments')->with('success', 'Department Deleted sucessfully' . $message);
} else {
return redirect('departments')->with('fails', 'Department can not Delete');
}
}
}
}

312
app/Http/Controllers/Admin/helpdesk/EmailsController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// request
@@ -10,6 +13,7 @@ use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Utility\MailboxProtocol;
use App\Model\helpdesk\Ticket\Ticket_Priority;
use App\Model\helpdesk\Settings\Email;
// classes
use Crypt;
use Exception;
@@ -23,143 +27,187 @@ use Exception;
*/
class EmailsController extends Controller {
/**
* Create a new controller instance.
* @return type
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Create a new controller instance.
* @return type
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Display a listing of the resource.
* @param type Emails $emails
* @return type Response
*/
public function index(Emails $emails) {
try {
$emails = $emails->get();
return view('themes.default1.admin.helpdesk.emails.emails.index', compact('emails'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Display a listing of the resource.
* @param type Emails $emails
* @return type Response
*/
public function index(Emails $emails) {
try {
$emails = $emails->get();
return view('themes.default1.admin.helpdesk.emails.emails.index', compact('emails'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @param type Department $department
* @param type Help_topic $help
* @param type Priority $priority
* @param type MailboxProtocol $mailbox_protocol
* @return type Response
*/
public function create(Department $department, Help_topic $help, Ticket_Priority $priority, MailboxProtocol $mailbox_protocol) {
try {
$departments = $department->get();
$helps = $help->get();
$priority = $priority->get();
$mailbox_protocols = $mailbox_protocol->get();
return view('themes.default1.admin.helpdesk.emails.emails.create', compact('mailbox_protocols', 'priority', 'departments', 'helps'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @param type Department $department
* @param type Help_topic $help
* @param type Priority $priority
* @param type MailboxProtocol $mailbox_protocol
* @return type Response
*/
public function create(Department $department, Help_topic $help, Ticket_Priority $priority, MailboxProtocol $mailbox_protocol) {
try {
$departments = $department->get();
$helps = $help->get();
$priority = $priority->get();
$mailbox_protocols = $mailbox_protocol->get();
return view('themes.default1.admin.helpdesk.emails.emails.create', compact('mailbox_protocols', 'priority', 'departments', 'helps'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Store a newly created resource in storage.
* @param type Emails $email
* @param type EmailsRequest $request
* @return type Response
*/
public function store(Emails $email, EmailsRequest $request) {
try {
$password = $request->input('password');
$encrypted = Crypt::encrypt($password);
$email->password = $encrypted;
if ($email->fill($request->except('password'))->save() == true) {
return redirect('emails')->with('success', 'Email Created sucessfully');
} else {
return redirect('emails')->with('fails', 'Email can not Create');
}
} catch (Exception $e) {
return redirect('emails')->with('fails', 'Email can not Create');
}
}
/**
* Store a newly created resource in storage.
* @param type Emails $email
* @param type EmailsRequest $request
* @return type Response
*/
public function store(Emails $email, EmailsRequest $request) {
try {
$password = $request->input('password');
$encrypted = Crypt::encrypt($password);
$department = $request->input('department');
$priority = $request->input('priority');
$help_topic = $request->input('help_topic');
/**
* Display the specified resource.
*
* @param int $id
* @return Response
*/
public function show($id) {
//
}
if ($email->fill($request->except('password', 'department', 'priority', 'help_topic'))->save() == true) {
if ($request->input('department')) {
$email->department = $request->input('department');
} else {
$email->department = null;
}
if ($request->input('priority')) {
$email->priority = $request->input('priority');
} else {
$email->priority = null;
}
if ($request->input('help_topic')) {
$email->help_topic = $request->input('help_topic');
} else {
$email->help_topic = null;
}
$email->password = $encrypted;
$email->save();
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type Department $department
* @param type Help_topic $help
* @param type Emails $email
* @param type Priority $priority
* @param type MailboxProtocol $mailbox_protocol
* @return type Response
*/
public function edit($id, Department $department, Help_topic $help, Emails $email, Ticket_Priority $priority, MailboxProtocol $mailbox_protocol) {
try {
$emails = $email->whereId($id)->first();
$departments = $department->get();
$helps = $help->get();
$priority = $priority->get();
$mailbox_protocols = $mailbox_protocol->get();
return view('themes.default1.admin.helpdesk.emails.emails.edit', compact('mailbox_protocols', 'priority', 'departments', 'helps', 'emails'));
} catch (Exception $e) {
return view('404');
}
}
return redirect('emails')->with('success', 'Email Created sucessfully');
} else {
return redirect('emails')->with('fails', 'Email can not Create');
}
} catch (Exception $e) {
return redirect('emails')->with('fails', 'Email can not Create');
}
}
/**
* Update the specified resource in storage.
* @param type $id
* @param type Emails $email
* @param type EmailsEditRequest $request
* @return type Response
*/
public function update($id, Emails $email, EmailsEditRequest $request) {
$password = $request->input('password');
$encrypted = Crypt::encrypt($password);
//echo $encrypted;
//$value = Crypt::decrypt($encrypted);
//echo $value;
try {
$emails = $email->whereId($id)->first();
$emails->password = $encrypted;
$emails->fill($request->except('password'))->save();
return redirect('emails')->with('success', 'Email Updated sucessfully');
} catch (Exception $e) {
return redirect('emails')->with('fails', 'Email not updated');
}
}
/**
* Display the specified resource.
*
* @param int $id
* @return Response
*/
public function show($id) {
//
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Emails $email
* @return type Response
*/
public function destroy($id, Emails $email) {
try {
$emails = $email->whereId($id)->first();
if ($emails->delete() == true) {
return redirect('emails')->with('success', 'Email Deleted sucessfully');
} else {
return redirect('emails')->with('fails', 'Email can not Delete ');
}
} catch (Exception $e) {
return redirect('emails')->with('fails', 'Email can not Delete ');
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type Department $department
* @param type Help_topic $help
* @param type Emails $email
* @param type Priority $priority
* @param type MailboxProtocol $mailbox_protocol
* @return type Response
*/
public function edit($id, Department $department, Help_topic $help, Emails $email, Ticket_Priority $priority, MailboxProtocol $mailbox_protocol) {
try {
$emails = $email->whereId($id)->first();
$departments = $department->get();
$helps = $help->get();
$priority = $priority->get();
$mailbox_protocols = $mailbox_protocol->get();
return view('themes.default1.admin.helpdesk.emails.emails.edit', compact('mailbox_protocols', 'priority', 'departments', 'helps', 'emails'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Update the specified resource in storage.
* @param type $id
* @param type Emails $email
* @param type EmailsEditRequest $request
* @return type Response
*/
public function update($id, Emails $email, EmailsEditRequest $request) {
$password = $request->input('password');
$encrypted = Crypt::encrypt($password);
//echo $encrypted;
//$value = Crypt::decrypt($encrypted);
//echo $value;
try {
$emails = $email->whereId($id)->first();
// $emails->password = $encrypted;
$emails->fill($request->except('password', 'department', 'priority', 'help_topic'))->save();
if ($request->input('department')) {
$emails->department = $request->input('department');
} else {
$emails->department = null;
}
if ($request->input('priority')) {
$emails->priority = $request->input('priority');
} else {
$emails->priority = null;
}
if ($request->input('help_topic')) {
$emails->help_topic = $request->input('help_topic');
} else {
$emails->help_topic = null;
}
$emails->password = $encrypted;
$emails->save();
return redirect('emails')->with('success', 'Email Updated sucessfully');
} catch (Exception $e) {
return redirect('emails')->with('fails', 'Email not updated');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Emails $email
* @return type Response
*/
public function destroy($id, Emails $email) {
$default_system_email = Email::where('id', '=', '1')->first();
if ($default_system_email->id) {
if ($id == $default_system_email->id) {
return redirect('emails')->with('fails', 'You cannot delete system default Email');
}
}
try {
$emails = $email->whereId($id)->first();
if ($emails->delete() == true) {
return redirect('emails')->with('success', 'Email Deleted sucessfully');
} else {
return redirect('emails')->with('fails', 'Email can not Delete ');
}
} catch (Exception $e) {
return redirect('emails')->with('fails', 'Email can not Delete ');
}
}
}

101
app/Http/Controllers/Admin/helpdesk/FormController.php
View File

@@ -1,16 +1,15 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// Controller
use App\Http\Controllers\Controller;
// Model
use App\Model\helpdesk\Form\Fields;
use App\Model\helpdesk\Form\Forms;
use App\Model\helpdesk\Manage\Help_topic;
// Request
use Illuminate\Http\Request;
// Class
use Input;
use Redirect;
@@ -25,21 +24,21 @@ use Exception;
* @author Ladybird <info@ladybirdweb.com>
*/
class FormController extends Controller {
private $fields;
private $fields;
private $forms;
public function __construct(Fields $fields,Forms $forms) {
public function __construct(Fields $fields, Forms $forms) {
$this->fields = $fields;
$this->forms = $forms;
// $this->middleware('auth');
// $this->middleware('auth');
}
/**
* home
* @return type
*/
public function home() {
public function home() {
return view('forms.home');
}
@@ -49,7 +48,7 @@ class FormController extends Controller {
* @return Response
*/
public function index(Forms $forms) {
return view('themes.default1.admin.helpdesk.manage.form.index',compact('forms'));
return view('themes.default1.admin.helpdesk.manage.form.index', compact('forms'));
}
/**
@@ -61,70 +60,64 @@ class FormController extends Controller {
}
/**
* Display the specified resource.
* @param int $id
* @return Response
*/
* Display the specified resource.
* @param int $id
* @return Response
*/
public function show($id) {
return view('themes.default1.admin.helpdesk.manage.form.preview',compact('id'));
return view('themes.default1.admin.helpdesk.manage.form.preview', compact('id'));
}
/**
* Store a newly created resource in storage.
*
* @return Response
*/
public function store(Forms $forms) {
if(!Input::get('formname')) {
return Redirect::back()->with('fails','Please fill Form name');
public function store(Forms $forms) {
if (!Input::get('formname')) {
return Redirect::back()->with('fails', 'Please fill Form name');
}
$required = Input::get('required');
$count = count($required);
$require = array();
for ($i = 2; $i < $count + 2; $i++) {
for ($j = 0; $j < 1; $j++) {
array_push($require, $required[$i][$j]);
}
}
$required = Input::get('required');
$count = count($required);
$require = array();
for($i=2;$i<$count+2;$i++) {
for($j=0;$j<1;$j++) {
array_push($require,$required[$i][$j]);
}
}
$forms->formname = Input::get('formname');
$forms->save();
$count = count(Input::get('name'));
$count = count(Input::get('name'));
$fields = array();
for($i=0; $i<=$count; $i++) {
if(!empty(Input::get('name')[$i])) {
array_push($fields, array(
'forms_id' => $forms->id,
'label' => Input::get('label')[$i],
'name' => Input::get('name')[$i],
'type' => Input::get('type')[$i],
'value' => Input::get('value')[$i],
'required'=>$require[$i],
));
}
}
for ($i = 0; $i <= $count; $i++) {
if (!empty(Input::get('name')[$i])) {
array_push($fields, array(
'forms_id' => $forms->id,
'label' => Input::get('label')[$i],
'name' => Input::get('name')[$i],
'type' => Input::get('type')[$i],
'value' => Input::get('value')[$i],
'required' => $require[$i],
));
}
}
Fields::insert($fields);
return Redirect::back()->with('success','Successfully created Form');
return Redirect::back()->with('success', 'Successfully created Form');
}
public function delete($id,Forms $forms, Fields $field, Help_topic $help_topic) {
$fields = $field->where('forms_id',$id)->get();
$help_topics = $help_topic->where('custom_form','=',$id)->get();
foreach($help_topics as $help_topic) {
public function delete($id, Forms $forms, Fields $field, Help_topic $help_topic) {
$fields = $field->where('forms_id', $id)->get();
$help_topics = $help_topic->where('custom_form', '=', $id)->get();
foreach ($help_topics as $help_topic) {
$help_topic->custom_form = null;
$help_topic->save();
}
foreach($fields as $field) {
foreach ($fields as $field) {
$field->delete();
}
$forms = $forms->where('id',$id)->first();
$forms = $forms->where('id', $id)->first();
$forms->delete();
return redirect()->back()->with('success', 'Deleted Successfully');
}
}
}

309
app/Http/Controllers/Admin/helpdesk/GroupController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
@@ -12,6 +15,7 @@ use App\User;
// classes
use Illuminate\Support\Facades\Input;
use Exception;
/**
* GroupController
*
@@ -21,161 +25,162 @@ use Exception;
*/
class GroupController extends Controller {
/**
* Create a new controller instance.
* @return type void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Create a new controller instance.
* @return type void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Display a listing of the resource.
* @param type Groups $group
* @param type Department $department
* @param type Group_assign_department $group_assign_department
* @return type Response
*/
public function index(Groups $group, Department $department, Group_assign_department $group_assign_department) {
try {
$groups = $group->get();
$departments = $department->lists('id');
return view('themes.default1.admin.helpdesk.agent.groups.index', compact('departments', 'group_assign_department', 'groups'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Display a listing of the resource.
* @param type Groups $group
* @param type Department $department
* @param type Group_assign_department $group_assign_department
* @return type Response
*/
public function index(Groups $group, Department $department, Group_assign_department $group_assign_department) {
try {
$groups = $group->get();
$departments = $department->lists('id');
return view('themes.default1.admin.helpdesk.agent.groups.index', compact('departments', 'group_assign_department', 'groups'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @return type Response
*/
public function create() {
try {
return view('themes.default1.admin.helpdesk.agent.groups.create');
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @return type Response
*/
public function create() {
try {
return view('themes.default1.admin.helpdesk.agent.groups.create');
} catch (Exception $e) {
return view('404');
}
}
/**
* Store a newly created resource in storage.
* @param type Groups $group
* @param type GroupRequest $request
* @return type Response
*/
public function store(Groups $group, GroupRequest $request) {
try {
/* Check Whether function success or not */
$group->fill($request->input())->save();
return redirect('groups')->with('success', 'Group Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('groups')->with('fails', 'Groups can not Create'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Store a newly created resource in storage.
* @param type Groups $group
* @param type GroupRequest $request
* @return type Response
*/
public function store(Groups $group, GroupRequest $request) {
try {
/* Check Whether function success or not */
$group->fill($request->input())->save();
return redirect('groups')->with('success', 'Group Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('groups')->with('fails', 'Groups can not Create' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type Groups $group
* @return type Response
*/
public function edit($id, Groups $group) {
try {
$groups = $group->whereId($id)->first();
return view('themes.default1.admin.helpdesk.agent.groups.edit', compact('groups'));
} catch (Exception $e) {
return redirect('groups')->with('fails', 'Groups can not Create'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type Groups $group
* @return type Response
*/
public function edit($id, Groups $group) {
try {
$groups = $group->whereId($id)->first();
return view('themes.default1.admin.helpdesk.agent.groups.edit', compact('groups'));
} catch (Exception $e) {
return redirect('groups')->with('fails', 'Groups can not Create' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Groups $group
* @param type Request $request
* @return type Response
*/
public function update($id, Groups $group, Request $request) {
$var = $group->whereId($id)->first();
//Updating Status
$status = $request->Input('group_status');
$var->group_status = $status;
//Updating can_create_ticket field
$createTicket = $request->Input('can_create_ticket');
$var->can_create_ticket = $createTicket;
//Updating can_edit_ticket field
$editTicket = $request->Input('can_edit_ticket');
$var->can_edit_ticket = $editTicket;
//Updating can_post_ticket field
$postTicket = $request->Input('can_post_ticket');
$var->can_post_ticket = $postTicket;
//Updating can_close_ticket field
$closeTicket = $request->Input('can_close_ticket');
$var->can_close_ticket = $closeTicket;
//Updating can_assign_ticket field
$assignTicket = $request->Input('can_assign_ticket');
$var->can_assign_ticket = $assignTicket;
//Updating can_trasfer_ticket field
$trasferTicket = $request->Input('can_trasfer_ticket');
$var->can_trasfer_ticket = $trasferTicket;
//Updating can_delete_ticket field
$deleteTicket = $request->Input('can_delete_ticket');
$var->can_delete_ticket = $deleteTicket;
//Updating can_ban_email field
$banEmail = $request->Input('can_ban_email');
$var->can_ban_email = $banEmail;
//Updating can_manage_canned field
$manageCanned = $request->Input('can_manage_canned');
$var->can_manage_canned = $manageCanned;
//Updating can_manage_faq field
$manageFaq = $request->Input('can_manage_faq');
$var->can_manage_faq = $manageFaq;
//Updating can_view_agent_stats field
$viewAgentStats = $request->Input('can_view_agent_stats');
$var->can_view_agent_stats = $viewAgentStats;
//Updating department_access field
$departmentAccess = $request->Input('department_access');
$var->department_access = $departmentAccess;
//Updating admin_notes field
$adminNotes = $request->Input('admin_notes');
$var->admin_notes = $adminNotes;
/* Check whether function success or not */
try {
$var->save();
/* redirect to Index page with Success Message */
return redirect('groups')->with('success', 'Group Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('groups')->with('fails', 'Groups can not Create'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Groups $group
* @param type Request $request
* @return type Response
*/
public function update($id, Groups $group, Request $request) {
$var = $group->whereId($id)->first();
//Updating Status
$status = $request->Input('group_status');
$var->group_status = $status;
//Updating can_create_ticket field
$createTicket = $request->Input('can_create_ticket');
$var->can_create_ticket = $createTicket;
//Updating can_edit_ticket field
$editTicket = $request->Input('can_edit_ticket');
$var->can_edit_ticket = $editTicket;
//Updating can_post_ticket field
$postTicket = $request->Input('can_post_ticket');
$var->can_post_ticket = $postTicket;
//Updating can_close_ticket field
$closeTicket = $request->Input('can_close_ticket');
$var->can_close_ticket = $closeTicket;
//Updating can_assign_ticket field
$assignTicket = $request->Input('can_assign_ticket');
$var->can_assign_ticket = $assignTicket;
//Updating can_trasfer_ticket field
$trasferTicket = $request->Input('can_trasfer_ticket');
$var->can_trasfer_ticket = $trasferTicket;
//Updating can_delete_ticket field
$deleteTicket = $request->Input('can_delete_ticket');
$var->can_delete_ticket = $deleteTicket;
//Updating can_ban_email field
$banEmail = $request->Input('can_ban_email');
$var->can_ban_email = $banEmail;
//Updating can_manage_canned field
$manageCanned = $request->Input('can_manage_canned');
$var->can_manage_canned = $manageCanned;
//Updating can_manage_faq field
$manageFaq = $request->Input('can_manage_faq');
$var->can_manage_faq = $manageFaq;
//Updating can_view_agent_stats field
$viewAgentStats = $request->Input('can_view_agent_stats');
$var->can_view_agent_stats = $viewAgentStats;
//Updating department_access field
$departmentAccess = $request->Input('department_access');
$var->department_access = $departmentAccess;
//Updating admin_notes field
$adminNotes = $request->Input('admin_notes');
$var->admin_notes = $adminNotes;
/* Check whether function success or not */
try {
$var->save();
/* redirect to Index page with Success Message */
return redirect('groups')->with('success', 'Group Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('groups')->with('fails', 'Groups can not Create' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Groups $group
* @param type Group_assign_department $group_assign_department
* @return type Response
*/
public function destroy($id, Groups $group, Group_assign_department $group_assign_department) {
$users = User::where('assign_group', '=', $id)->first();
if ($users) {
$user = '<li>There are agents assigned to this group. Please unassign them from this group to delete</li>';
return redirect('groups')->with('fails', 'Group cannot Delete ' . $user);
}
$group_assign_department->where('group_id', $id)->delete();
$groups = $group->whereId($id)->first();
/* Check whether function success or not */
try {
$groups->delete();
/* redirect to Index page with Success Message */
return redirect('groups')->with('success', 'Group Deleted Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('groups')->with('fails', 'Groups cannot Create' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Groups $group
* @param type Group_assign_department $group_assign_department
* @return type Response
*/
public function destroy($id, Groups $group, Group_assign_department $group_assign_department) {
$users = User::where('assign_group', '=', $id)->first();
if($users){
$user = '<li>There are agents assigned to this group. Please unassign them from this group to delete</li>';
return redirect('groups')->with('fails', 'Group cannot Delete ' . $user);
}
$group_assign_department->where('group_id', $id)->delete();
$groups = $group->whereId($id)->first();
/* Check whether function success or not */
try {
$groups->delete();
/* redirect to Index page with Success Message */
return redirect('groups')->with('success', 'Group Deleted Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('groups')->with('fails', 'Groups cannot Create'.'<li>'.$e->errorInfo[2].'</li>');
}
}
}

376
app/Http/Controllers/Admin/helpdesk/HelptopicController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
@@ -26,201 +29,202 @@ use Exception;
*/
class HelptopicController extends Controller {
/**
* Create a new controller instance.
* @return type vodi
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Create a new controller instance.
* @return type vodi
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Display a listing of the resource.
* @param type Help_topic $topic
* @return type Response
*/
public function index(Help_topic $topic) {
try {
$topics = $topic->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.index', compact('topics'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Display a listing of the resource.
* @param type Help_topic $topic
* @return type Response
*/
public function index(Help_topic $topic) {
try {
$topics = $topic->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.index', compact('topics'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @param type Priority $priority
* @param type Department $department
* @param type Help_topic $topic
* @param type Form_name $form
* @param type Agents $agent
* @param type Sla_plan $sla
* @return type Response
*/
/*
================================================
| Route to Create view file passing Model Values
| 1.Department Model
| 2.Help_topic Model
| 3.Agents Model
| 4.Sla_plan Model
| 5.Forms Model
================================================
*/
public function create(Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, User $agent, Sla_plan $sla) {
try {
$departments = $department->get();
$topics = $topic->get();
$forms = $form->get();
$agents = $agent->where('role','=','agent')->get();
$slas = $sla->get();
$priority = $priority->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.create', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @param type Priority $priority
* @param type Department $department
* @param type Help_topic $topic
* @param type Form_name $form
* @param type Agents $agent
* @param type Sla_plan $sla
* @return type Response
*/
/*
================================================
| Route to Create view file passing Model Values
| 1.Department Model
| 2.Help_topic Model
| 3.Agents Model
| 4.Sla_plan Model
| 5.Forms Model
================================================
*/
public function create(Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, User $agent, Sla_plan $sla) {
try {
$departments = $department->get();
$topics = $topic->get();
$forms = $form->get();
$agents = $agent->where('role', '=', 'agent')->get();
$slas = $sla->get();
$priority = $priority->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.create', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Store a newly created resource in storage.
* @param type Help_topic $topic
* @param type HelptopicRequest $request
* @return type Response
*/
public function store(Help_topic $topic, HelptopicRequest $request) {
try {
if($request->custom_form){
$custom_form = $request->custom_form;
} else {
$custom_form = null;
}
if($request->auto_assign){
$auto_assign = $request->auto_assign;
} else {
$auto_assign = null;
}
/* Check whether function success or not */
$topic->fill($request->except('custom_form','auto_assign'))->save();
// $topics->fill($request->except('custom_form','auto_assign'))->save();
/* redirect to Index page with Success Message */
return redirect('helptopic')->with('success', 'Helptopic Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('helptopic')->with('fails', 'Helptopic can not Create'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Store a newly created resource in storage.
* @param type Help_topic $topic
* @param type HelptopicRequest $request
* @return type Response
*/
public function store(Help_topic $topic, HelptopicRequest $request) {
try {
if ($request->custom_form) {
$custom_form = $request->custom_form;
} else {
$custom_form = null;
}
if ($request->auto_assign) {
$auto_assign = $request->auto_assign;
} else {
$auto_assign = null;
}
/* Check whether function success or not */
$topic->fill($request->except('custom_form', 'auto_assign'))->save();
// $topics->fill($request->except('custom_form','auto_assign'))->save();
/* redirect to Index page with Success Message */
return redirect('helptopic')->with('success', 'Helptopic Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('helptopic')->with('fails', 'Helptopic can not Create' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Show the form for editing the specified resource.
* @param type $id
* @param type Priority $priority
* @param type Department $department
* @param type Help_topic $topic
* @param type Form_name $form
* @param type Agents $agent
* @param type Sla_plan $sla
* @return type Response
*/
public function edit($id, Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, Sla_plan $sla) {
try {
$agents = User::where('role','=','agent')->get();
$departments = $department->get();
$topics = $topic->whereId($id)->first();
$forms = $form->get();
$slas = $sla->get();
$priority = $priority->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.edit', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
} catch (Exception $e) {
return redirect('helptopic')->with('fails', '<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Show the form for editing the specified resource.
* @param type $id
* @param type Priority $priority
* @param type Department $department
* @param type Help_topic $topic
* @param type Form_name $form
* @param type Agents $agent
* @param type Sla_plan $sla
* @return type Response
*/
public function edit($id, Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, Sla_plan $sla) {
try {
$agents = User::where('role', '=', 'agent')->get();
$departments = $department->get();
$topics = $topic->whereId($id)->first();
$forms = $form->get();
$slas = $sla->get();
$priority = $priority->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.edit', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
} catch (Exception $e) {
return redirect('helptopic')->with('fails', '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Update the specified resource in storage.
* @param type $id
* @param type Help_topic $topic
* @param type HelptopicUpdate $request
* @return type Response
*/
public function update($id, Help_topic $topic, HelptopicUpdate $request) {
// dd($request);
try {
$topics = $topic->whereId($id)->first();
if($request->custom_form){
$custom_form = $request->custom_form;
} else {
$custom_form = null;
}
if($request->auto_assign){
$auto_assign = $request->auto_assign;
} else {
$auto_assign = null;
}
/* Check whether function success or not */
$topics->fill($request->except('custom_form','auto_assign'))->save();
$topics->custom_form = $custom_form;
$topics->auto_assign = $auto_assign;
$topics->save();
/* redirect to Index page with Success Message */
return redirect('helptopic')->with('success', 'Helptopic Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('helptopic')->with('fails', 'Helptopic can not Update'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Update the specified resource in storage.
* @param type $id
* @param type Help_topic $topic
* @param type HelptopicUpdate $request
* @return type Response
*/
public function update($id, Help_topic $topic, HelptopicUpdate $request) {
// dd($request);
try {
$topics = $topic->whereId($id)->first();
if ($request->custom_form) {
$custom_form = $request->custom_form;
} else {
$custom_form = null;
}
if ($request->auto_assign) {
$auto_assign = $request->auto_assign;
} else {
$auto_assign = null;
}
/* Check whether function success or not */
$topics->fill($request->except('custom_form', 'auto_assign'))->save();
$topics->custom_form = $custom_form;
$topics->auto_assign = $auto_assign;
$topics->save();
/* redirect to Index page with Success Message */
return redirect('helptopic')->with('success', 'Helptopic Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('helptopic')->with('fails', 'Helptopic can not Update' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Help_topic $topic
* @return type Response
*/
public function destroy($id, Help_topic $topic, Ticket $ticket_setting) {
$ticket_settings = $ticket_setting->where('id','=','1')->first();
if($ticket_settings->help_topic == $id) {
return redirect('departments')->with('fails', 'You cannot delete default department');
} else {
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Help_topic $topic
* @return type Response
*/
public function destroy($id, Help_topic $topic, Ticket $ticket_setting) {
$ticket_settings = $ticket_setting->where('id', '=', '1')->first();
if ($ticket_settings->help_topic == $id) {
return redirect('departments')->with('fails', 'You cannot delete default department');
} else {
$tickets = DB::table('tickets')->where('help_topic_id','=',$id)->update(['help_topic_id' => $ticket_settings->help_topic]);
$tickets = DB::table('tickets')->where('help_topic_id', '=', $id)->update(['help_topic_id' => $ticket_settings->help_topic]);
if($tickets > 0){
if($tickets > 1){
$text_tickets = "Tickets";
} else {
$text_tickets = "Ticket";
}
$ticket = '<li>'.$tickets.' '.$text_tickets.' have been moved to default Help Topic</li>';
} else {
$ticket = "";
}
if ($tickets > 0) {
if ($tickets > 1) {
$text_tickets = "Tickets";
} else {
$text_tickets = "Ticket";
}
$ticket = '<li>' . $tickets . ' ' . $text_tickets . ' have been moved to default Help Topic</li>';
} else {
$ticket = "";
}
$emails = DB::table('emails')->where('help_topic','=',$id)->update(['help_topic' => $ticket_settings->help_topic]);
$emails = DB::table('emails')->where('help_topic', '=', $id)->update(['help_topic' => $ticket_settings->help_topic]);
if($emails > 0){
if($emails > 1){
$text_emails = "Emails";
} else {
$text_emails = "Email";
}
$email = '<li>'.$emails.' System '.$text_emails.' have been moved to default Help Topic</li>';
} else {
$email = "";
}
if ($emails > 0) {
if ($emails > 1) {
$text_emails = "Emails";
} else {
$text_emails = "Email";
}
$email = '<li>' . $emails . ' System ' . $text_emails . ' have been moved to default Help Topic</li>';
} else {
$email = "";
}
$message = $ticket.$email;
$message = $ticket . $email;
$topics = $topic->whereId($id)->first();
/* Check whether function success or not */
try {
$topics->delete();
/* redirect to Index page with Success Message */
return redirect('helptopic')->with('success', 'Helptopic Deleted Successfully' . $message);
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('helptopic')->with('fails', 'Helptopic can not Delete' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
}
$topics = $topic->whereId($id)->first();
/* Check whether function success or not */
try{
$topics->delete();
/* redirect to Index page with Success Message */
return redirect('helptopic')->with('success', 'Helptopic Deleted Successfully'.$message);
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('helptopic')->with('fails', 'Helptopic can not Delete'.'<li>'.$e->errorInfo[2].'</li>');
}
}
}
}

34
app/Http/Controllers/Admin/helpdesk/HomeController.php
View File

@@ -1,4 +1,6 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
/**
* -----------------------------------------------
@@ -14,21 +16,21 @@
*/
class HomeController extends Controller {
/**
* Create a new controller instance.
* @return void
*/
public function __construct() {
$this->middleware('auth');
}
/**
* Create a new controller instance.
* @return void
*/
public function __construct() {
$this->middleware('auth');
}
/**
* Show the application dashboard to the user.
*
* @return Response
*/
public function index() {
return view('themes/default1/admin/dashboard');
}
/**
* Show the application dashboard to the user.
*
* @return Response
*/
public function index() {
return view('themes/default1/admin/dashboard');
}
}

194
app/Http/Controllers/Admin/helpdesk/LanguageController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
@@ -43,156 +46,142 @@ class LanguageController extends Controller {
* @return type response
*/
public function switchLanguage($lang) {
//if(Cache::has('language'))
//{
// return Cache::get('language');
//} else return 'false';
// Cache::put('language',$)
$path = '../resources/lang';// Path to check available language packages
if(array_key_exists($lang, Config::get('languages')) && in_array($lang, scandir($path))) {
// dd(array_key_exists($lang, Config::get('languages')));
// app()->setLocale($lang);
//if(Cache::has('language'))
//{
// return Cache::get('language');
//} else return 'false';
// Cache::put('language',$)
$path = '../resources/lang'; // Path to check available language packages
if (array_key_exists($lang, Config::get('languages')) && in_array($lang, scandir($path))) {
// dd(array_key_exists($lang, Config::get('languages')));
// app()->setLocale($lang);
Cache::forever('language', $lang);
// dd(Cache::get('language'));
// dd()
} else {
return Redirect::back()->with('fails', Lang::get("lang.language-error"));
}
return Redirect::back();
Cache::forever('language', $lang);
// dd(Cache::get('language'));
// dd()
} else {
return Redirect::back()->with('fails', Lang::get("lang.language-error"));
}
return Redirect::back();
}
/**
*Shows language page
*@return type response
* Shows language page
* @return type response
*/
public function index(){
public function index() {
return view('themes.default1.admin.helpdesk.language.index');
}
/**
*Shows Language upload form
*@return type response
* Shows Language upload form
* @return type response
*/
public function getForm(){
public function getForm() {
return view('themes.default1.admin.helpdesk.language.create');
}
/**
*Provide language datatable to language page
*@return type
* Provide language datatable to language page
* @return type
*/
public function getLanguages()
{
public function getLanguages() {
$path = '../resources/lang';
$values = scandir($path); //Extracts names of directories present in lang directory
$values = array_slice($values, 2); // skips array element $value[0] = '.' & $value[1] = '..'
return \Datatable::collection(new Collection($values))
->addColumn('language', function($model){
return Config::get('languages.'.$model);
})
->addColumn('id', function($model){
return $model;
})
->addColumn('status',function($model){
if(Lang::getLocale()===$model){return "<span style='color:green'>".Lang::trans("lang.active")."</span>"; } else return "<span style='color:red'>".Lang::trans("lang.inactive")."</span>";
})
->addColumn('Action', function($model){
if(Lang::getLocale()===$model){
return "<a href='change-language/".$model."'><input type='button' class='btn btn-info btn-xs btn-flat' disabled value='". Lang::trans("lang.disable")."'/></a>
<a href='change-language/".$model."' class='btn btn-danger btn-xs btn-flat' disabled><i class='fa fa-trash' style='color:black;'> </i> ". Lang::trans("lang.delete")."</a>";
} else {
return "<a href='change-language/".$model."'><input type='button' class='btn btn-info btn-xs btn-flat' value='". Lang::trans("lang.enable")."'/></a>
<a href='delete-language/".$model."' class='btn btn-danger btn-xs btn-flat'><i class='fa fa-trash' style='color:black;'> </i> ". Lang::trans("lang.delete")."</a>";
}
})
->searchColumns('language','id')
->make();
->addColumn('language', function($model) {
return Config::get('languages.' . $model);
})
->addColumn('id', function($model) {
return $model;
})
->addColumn('status', function($model) {
if (Lang::getLocale() === $model) {
return "<span style='color:green'>" . Lang::trans("lang.active") . "</span>";
} else
return "<span style='color:red'>" . Lang::trans("lang.inactive") . "</span>";
})
->addColumn('Action', function($model) {
if (Lang::getLocale() === $model) {
return "<a href='change-language/" . $model . "'><input type='button' class='btn btn-info btn-xs btn-flat' disabled value='" . Lang::trans("lang.disable") . "'/></a>
<a href='change-language/" . $model . "' class='btn btn-danger btn-xs btn-flat' disabled><i class='fa fa-trash' style='color:black;'> </i> " . Lang::trans("lang.delete") . "</a>";
} else {
return "<a href='change-language/" . $model . "'><input type='button' class='btn btn-info btn-xs btn-flat' value='" . Lang::trans("lang.enable") . "'/></a>
<a href='delete-language/" . $model . "' class='btn btn-danger btn-xs btn-flat'><i class='fa fa-trash' style='color:black;'> </i> " . Lang::trans("lang.delete") . "</a>";
}
})
->searchColumns('language', 'id')
->make();
}
/**
*handle language file uploading
*@return response
* handle language file uploading
* @return response
*/
public function postForm() {
// getting all of the post data
$file = array(
'File' => Input::file('File'),
'language-name' => Input::input('language-name'),
'iso-code' => Input::input('iso-code')
);
'File' => Input::file('File'),
'language-name' => Input::input('language-name'),
'iso-code' => Input::input('iso-code')
);
// setting up rules
$rules = array(
'File' => 'required|mimes:zip|max:30000',
'language-name' => 'required',
'iso-code' => 'required|max:2'
); // and for max size
$rules = array(
'File' => 'required|mimes:zip|max:30000',
'language-name' => 'required',
'iso-code' => 'required|max:2'
); // and for max size
// doing the validation, passing post data, rules and the messages
$validator = Validator::make($file, $rules);
if ($validator->fails()) {
// send back to the page with the input data and errors
return Redirect::back()->withInput()->withErrors($validator);
} else {
//Checking if package already exists or not in lang folder
$path = '../resources/lang';
if (in_array(strtolower(Input::get('iso-code')), scandir($path))) {
//sending back with error message
Session::flash('fails', Lang::get('lang.package_exist'));
Session::flash('link',"change-language/".strtolower(Input::get('iso-code')));
Session::flash('link', "change-language/" . strtolower(Input::get('iso-code')));
return Redirect::back()->withInput();
} elseif (!array_key_exists(strtolower(Input::get('iso-code')), Config::get('languages'))){//Checking Valid ISO code form Languages.php
} elseif (!array_key_exists(strtolower(Input::get('iso-code')), Config::get('languages'))) {//Checking Valid ISO code form Languages.php
//sending back with error message
Session::flash('fails', Lang::get('lang.iso-code-error'));
return Redirect::back()->withInput();
} else {
// checking file is valid.
if (Input::file('File')->isValid()) {
$name = Input::file('File')->getClientOriginalName(); //uploaded file's original name
$destinationPath = '../public/uploads/'; // defining uploading path
$extractpath = '../resources/lang/'.strtolower(Input::get('iso-code'));//defining extracting path
$extractpath = '../resources/lang/' . strtolower(Input::get('iso-code')); //defining extracting path
mkdir($extractpath); //creating directroy for extracting uploadd file
//mkdir($destinationPath);
Input::file('File')->move($destinationPath, $name); // uploading file to given path
\Zipper::make($destinationPath.'/'.$name)->extractTo($extractpath);//extracting file to give path
\Zipper::make($destinationPath . '/' . $name)->extractTo($extractpath); //extracting file to give path
//check if Zip extract foldercontains any subfolder
$directories = File::directories($extractpath);
//$directories = glob($extractpath. '/*' , GLOB_ONLYDIR);
if(!empty($directories)){ //if extract folder contains subfolder
if (!empty($directories)) { //if extract folder contains subfolder
$success = File::deleteDirectory($extractpath); //remove extracted folder and it's subfolder from lang
//$success2 = File::delete($destinationPath.'/'.$name);
if($success){
if ($success) {
//sending back with error message
Session::flash('fails', Lang::get('lang.zipp-error'));
Session::flash('link2',"http://www.ladybirdweb.com/support/show/how-to-translate-faveo-into-multiple-languages");
return Redirect::back()->withInput();
}
Session::flash('link2', "http://www.ladybirdweb.com/support/show/how-to-translate-faveo-into-multiple-languages");
return Redirect::back()->withInput();
}
} else {
// sending back with success message
Session::flash('success', Lang::get("lang.upload-success"));
Session::flash('link',"change-language/".strtolower(Input::get('iso-code')));
return Redirect::route('LanguageController');
// sending back with success message
Session::flash('success', Lang::get("lang.upload-success"));
Session::flash('link', "change-language/" . strtolower(Input::get('iso-code')));
return Redirect::route('LanguageController');
}
} else {
// sending back with error message.
@@ -204,8 +193,8 @@ class LanguageController extends Controller {
}
/**
*allow user to download language template file
*@return type
* allow user to download language template file
* @return type
*/
Public function download() {
return response()->download('../public/downloads/en.zip');
@@ -216,23 +205,24 @@ class LanguageController extends Controller {
* @param type $lang
* @return type response
*/
public function deleteLanguage($lang){
if($lang !== App::getLocale()){
$deletePath = '../resources/lang/'.$lang; //define file path to delete
public function deleteLanguage($lang) {
if ($lang !== App::getLocale()) {
$deletePath = '../resources/lang/' . $lang; //define file path to delete
$success = File::deleteDirectory($deletePath); //remove extracted folder and it's subfolder from lang
if($success) {
if ($success) {
//sending back with success message
Session::flash('success', Lang::get('lang.delete-success'));
return Redirect::back();
return Redirect::back();
} else {
//sending back with error message
Session::flash('fails', Lang::get('lang.lang-doesnot-exist'));
return Redirect::back();
return Redirect::back();
}
} else {
//sending back with error message
Session::flash('fails', Lang::get('lang.active-lang-error'));
return redirect('languages');
return redirect('languages');
}
}
}

196
app/Http/Controllers/Admin/helpdesk/ProfileController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
@@ -21,103 +24,104 @@ use Exception;
*/
class ProfileController extends Controller {
/**
* Create a new controller instance.
* @return type void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Create a new controller instance.
* @return type void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Get profile page
* @return type Response
*/
public function getProfile() {
try {
$user = Auth::user();
if ($user) {
return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
} else {
return redirect('404');
}
} catch (Exception $e) {
return redirect('404');
}
}
/**
* Get profile page
* @return type Response
*/
public function getProfile() {
try {
$user = Auth::user();
if ($user) {
return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
} else {
return redirect('404');
}
} catch (Exception $e) {
return redirect('404');
}
}
/**
* Get profile Edit page
* @return type Response
*/
public function getProfileedit() {
try {
$user = Auth::user();
if ($user) {
return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'));
} else {
return redirect('404');
}
} catch (Exception $e) {
return redirect('404');
}
}
/**
* Get profile Edit page
* @return type Response
*/
public function getProfileedit() {
try {
$user = Auth::user();
if ($user) {
return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'));
} else {
return redirect('404');
}
} catch (Exception $e) {
return redirect('404');
}
}
/**
* Post profile page
* @param type int $id
* @param type ProfileRequest $request
* @return type Response
*/
public function postProfile($id, ProfileRequest $request) {
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/profilepic';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/profilepic';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/profilepic';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect('guest')->with('success', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return redirect('guest')->with('success', 'Profile Updated sucessfully');
}
}
/**
* Post profile page
* @param type int $id
* @param type ProfileRequest $request
* @return type Response
*/
public function postProfile($id, ProfileRequest $request) {
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/profilepic';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/profilepic';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/profilepic';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect('guest')->with('success', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return redirect('guest')->with('success', 'Profile Updated sucessfully');
}
}
/**
* Post Profile password page
* @param type int $id
* @param type User $user
* @param type ProfilePassword $request
* @return type Response
*/
public function postProfilePassword($id, User $user, ProfilePassword $request) {
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect('guest')->with('success', 'Password Updated sucessfully');
} else {
return redirect('guest')->with('fails', 'Password was not Updated');
}
}
/**
* Post Profile password page
* @param type int $id
* @param type User $user
* @param type ProfilePassword $request
* @return type Response
*/
public function postProfilePassword($id, User $user, ProfilePassword $request) {
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect('guest')->with('success', 'Password Updated sucessfully');
} else {
return redirect('guest')->with('fails', 'Password was not Updated');
}
}
}

805
app/Http/Controllers/Admin/helpdesk/SettingsController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
@@ -27,7 +30,6 @@ use App\Model\helpdesk\Utility\Time_format;
use Illuminate\Http\Request;
use Input;
use Exception;
use DB;
/**
* SettingsController
@@ -38,415 +40,428 @@ use DB;
*/
class SettingsController extends Controller {
/**
* Create a new controller instance.
* @return void
*/
public function __construct() {
// $this->smtp();
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Create a new controller instance.
* @return void
*/
public function __construct() {
// $this->smtp();
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Main Settings Page
* @return type view
*/
/**
* Main Settings Page
* @return type view
*/
public function settings() {
return view('themes.default1.admin.helpdesk.setting');
}
public function RatingSettings() {
$ratings = DB::table('settings_ratings')->get();
return view('themes.default1.admin.helpdesk.settings.ratings',compact('ratings'));
}
public function PostRatingSettings($slug) {
$name = Input::get('rating_name');
$publish = Input::get('publish');
$modify = Input::get('modify');
DB::table('settings_ratings')->whereSlug($slug)->update(array('rating_name' => $name,'publish' => $publish, 'modify' => $modify));
return redirect()->back()->with('success', 'Successfully updated');
}
public function RatingDelete($slug) {
DB::table('settings_ratings')->whereSlug($slug)->delete();
return redirect()->back()->with('success', 'Successfully Deleted');
}
/**
* @param int $id
* @return Response
* @param $compant instance of company table
*
* get the form for company setting page
*/
public function getcompany(Company $company) {
try {
/* fetch the values of company from company table */
$companys = $company->whereId('1')->first();
/* Direct to Company Settings Page */
return view('themes.default1.admin.helpdesk.settings.company', compact('companys'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
return view('themes.default1.admin.helpdesk.setting');
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Company $company
* @param type CompanyRequest $request
* @return Response
*/
public function postcompany($id, Company $company, CompanyRequest $request) {
/* fetch the values of company request */
$companys = $company->whereId('1')->first();
if (Input::file('logo')) {
$name = Input::file('logo')->getClientOriginalName();
$destinationPath = 'lb-faveo/media/company/';
$fileName = rand(0000, 9999) . '.' . $name;
Input::file('logo')->move($destinationPath, $fileName);
$companys->logo = $fileName;
}
if($request->input('use_logo')==null) {
$companys->use_logo = '0';
}
/* Check whether function success or not */
try {
$companys->fill($request->except('logo'))->save();
/* redirect to Index page with Success Message */
return redirect('getcompany')->with('success', 'Company Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('getcompany')->with('fails', 'Company can not Updated'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* @param int $id
* @return Response
* @param $compant instance of company table
*
* get the form for company setting page
*/
public function getcompany(Company $company) {
try {
/* fetch the values of company from company table */
$companys = $company->whereId('1')->first();
/* Direct to Company Settings Page */
return view('themes.default1.admin.helpdesk.settings.company', compact('companys'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* get the form for System setting page
* @param type System $system
* @param type Department $department
* @param type Timezones $timezone
* @param type Date_format $date
* @param type Date_time_format $date_time
* @param type Time_format $time
* @return type Response
*/
public function getsystem(System $system, Department $department, Timezones $timezone, Date_format $date, Date_time_format $date_time, Time_format $time) {
try {
/* fetch the values of system from system table */
$systems = $system->whereId('1')->first();
/* Fetch the values from Department table */
$departments = $department->get();
/* Fetch the values from Timezones table */
$timezones = $timezone->get();
/* Direct to System Settings Page */
return view('themes.default1.admin.helpdesk.settings.system', compact('systems', 'departments', 'timezones', 'time', 'date', 'date_time'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Company $company
* @param type CompanyRequest $request
* @return Response
*/
public function postcompany($id, Company $company, CompanyRequest $request) {
/* fetch the values of company request */
$companys = $company->whereId('1')->first();
if (Input::file('logo')) {
$name = Input::file('logo')->getClientOriginalName();
$destinationPath = 'lb-faveo/media/company/';
$fileName = rand(0000, 9999) . '.' . $name;
Input::file('logo')->move($destinationPath, $fileName);
$companys->logo = $fileName;
}
if ($request->input('use_logo') == null) {
$companys->use_logo = '0';
}
/* Check whether function success or not */
try {
$companys->fill($request->except('logo'))->save();
/* redirect to Index page with Success Message */
return redirect('getcompany')->with('success', 'Company Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('getcompany')->with('fails', 'Company can not Updated' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type System $system
* @param type SystemRequest $request
* @return type Response
*/
public function postsystem($id, System $system, SystemRequest $request) {
try {
// dd($request);
/* fetch the values of system request */
$systems = $system->whereId('1')->first();
/* fill the values to coompany table */
/* Check whether function success or not */
$systems->fill($request->input())->save();
/* redirect to Index page with Success Message */
return redirect('getsystem')->with('success', 'System Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('getsystem')->with('fails', 'System can not Updated'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* get the form for System setting page
* @param type System $system
* @param type Department $department
* @param type Timezones $timezone
* @param type Date_format $date
* @param type Date_time_format $date_time
* @param type Time_format $time
* @return type Response
*/
public function getsystem(System $system, Department $department, Timezones $timezone, Date_format $date, Date_time_format $date_time, Time_format $time) {
try {
/* fetch the values of system from system table */
$systems = $system->whereId('1')->first();
/* Fetch the values from Department table */
$departments = $department->get();
/* Fetch the values from Timezones table */
$timezones = $timezone->get();
/* Direct to System Settings Page */
return view('themes.default1.admin.helpdesk.settings.system', compact('systems', 'departments', 'timezones', 'time', 'date', 'date_time'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* get the form for Ticket setting page
* @param type Ticket $ticket
* @param type Sla_plan $sla
* @param type Help_topic $topic
* @param type Priority $priority
* @return type Response
*/
public function getticket(Ticket $ticket, Sla_plan $sla, Help_topic $topic, Ticket_Priority $priority) {
try {
/* fetch the values of ticket from ticket table */
$tickets = $ticket->whereId('1')->first();
/* Fetch the values from SLA Plan table */
$slas = $sla->get();
/* Fetch the values from Help_topic table */
$topics = $topic->get();
/* Direct to Ticket Settings Page */
return view('themes.default1.admin.helpdesk.settings.ticket', compact('tickets', 'slas', 'topics', 'priority'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type System $system
* @param type SystemRequest $request
* @return type Response
*/
public function postsystem($id, System $system, SystemRequest $request) {
try {
// dd($request);
/* fetch the values of system request */
$systems = $system->whereId('1')->first();
/* fill the values to coompany table */
/* Check whether function success or not */
$systems->fill($request->input())->save();
/* redirect to Index page with Success Message */
return redirect('getsystem')->with('success', 'System Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('getsystem')->with('fails', 'System can not Updated' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Ticket $ticket
* @param type Request $request
* @return type Response
*/
public function postticket($id, Ticket $ticket, Request $request) {
try {
/* fetch the values of ticket request */
$tickets = $ticket->whereId('1')->first();
/* fill the values to coompany table */
$tickets->fill($request->except('captcha', 'claim_response', 'assigned_ticket', 'answered_ticket', 'agent_mask', 'html', 'client_update'))->save();
/* insert checkbox to Database */
$tickets->captcha = $request->input('captcha');
$tickets->claim_response = $request->input('claim_response');
$tickets->assigned_ticket = $request->input('assigned_ticket');
$tickets->answered_ticket = $request->input('answered_ticket');
$tickets->agent_mask = $request->input('agent_mask');
$tickets->html = $request->input('html');
$tickets->client_update = $request->input('client_update');
/* Check whether function success or not */
$tickets->save();
/* redirect to Index page with Success Message */
return redirect('getticket')->with('success', 'Ticket Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('getticket')->with('fails', 'Ticket can not Updated'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* get the form for Ticket setting page
* @param type Ticket $ticket
* @param type Sla_plan $sla
* @param type Help_topic $topic
* @param type Priority $priority
* @return type Response
*/
public function getticket(Ticket $ticket, Sla_plan $sla, Help_topic $topic, Ticket_Priority $priority) {
try {
/* fetch the values of ticket from ticket table */
$tickets = $ticket->whereId('1')->first();
/* Fetch the values from SLA Plan table */
$slas = $sla->get();
/* Fetch the values from Help_topic table */
$topics = $topic->get();
/* Direct to Ticket Settings Page */
return view('themes.default1.admin.helpdesk.settings.ticket', compact('tickets', 'slas', 'topics', 'priority'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* get the form for Email setting page
* @param type Email $email
* @param type Template $template
* @param type Emails $email1
* @return type Response
*/
public function getemail(Email $email, Template $template, Emails $email1) {
try {
/* fetch the values of email from Email table */
$emails = $email->whereId('1')->first();
/* Fetch the values from Template table */
$templates = $template->get();
/* Fetch the values from Emails table */
$emails1 = $email1->get();
/* Direct to Email Settings Page */
return view('themes.default1.admin.helpdesk.settings.email', compact('emails', 'templates', 'emails1'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Ticket $ticket
* @param type Request $request
* @return type Response
*/
public function postticket($id, Ticket $ticket, Request $request) {
try {
/* fetch the values of ticket request */
$tickets = $ticket->whereId('1')->first();
/* fill the values to coompany table */
$tickets->fill($request->except('captcha', 'claim_response', 'assigned_ticket', 'answered_ticket', 'agent_mask', 'html', 'client_update'))->save();
/* insert checkbox to Database */
$tickets->captcha = $request->input('captcha');
$tickets->claim_response = $request->input('claim_response');
$tickets->assigned_ticket = $request->input('assigned_ticket');
$tickets->answered_ticket = $request->input('answered_ticket');
$tickets->agent_mask = $request->input('agent_mask');
$tickets->html = $request->input('html');
$tickets->client_update = $request->input('client_update');
$tickets->collision_avoid = $request->input('collision_avoid');
/* Check whether function success or not */
$tickets->save();
/* redirect to Index page with Success Message */
return redirect('getticket')->with('success', 'Ticket Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('getticket')->with('fails', 'Ticket can not Updated' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Email $email
* @param type EmailRequest $request
* @return type Response
*/
public function postemail($id, Email $email, EmailRequest $request) {
try {
/* fetch the values of email request */
$emails = $email->whereId('1')->first();
/* fill the values to email table */
$emails->fill($request->except('email_fetching', 'all_emails', 'email_collaborator', 'strip', 'attachment'))->save();
/* insert checkboxes to database */
$emails->email_fetching = $request->input('email_fetching');
$emails->notification_cron = $request->input('notification_cron');
$emails->all_emails = $request->input('all_emails');
$emails->email_collaborator = $request->input('email_collaborator');
$emails->strip = $request->input('strip');
$emails->attachment = $request->input('attachment');
/* Check whether function success or not */
$emails->save();
/* redirect to Index page with Success Message */
return redirect('getemail')->with('success', 'Email Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('getemail')->with('fails', 'Email can not Updated'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* get the form for Email setting page
* @param type Email $email
* @param type Template $template
* @param type Emails $email1
* @return type Response
*/
public function getemail(Email $email, Template $template, Emails $email1) {
try {
/* fetch the values of email from Email table */
$emails = $email->whereId('1')->first();
/* Fetch the values from Template table */
$templates = $template->get();
/* Fetch the values from Emails table */
$emails1 = $email1->get();
/* Direct to Email Settings Page */
return view('themes.default1.admin.helpdesk.settings.email', compact('emails', 'templates', 'emails1'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* get the form for Access setting page
* @param type Access $access
* @return type Response
*/
// public function getaccess(Access $access) {
// try {
// /* fetch the values of access from access table */
// $accesses = $access->whereId('1')->first();
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Email $email
* @param type EmailRequest $request
* @return type Response
*/
public function postemail($id, Email $email, EmailRequest $request) {
try {
/* fetch the values of email request */
$emails = $email->whereId('1')->first();
/* fill the values to email table */
$emails->fill($request->except('email_fetching', 'all_emails', 'email_collaborator', 'strip', 'attachment'))->save();
/* insert checkboxes to database */
$emails->email_fetching = $request->input('email_fetching');
$emails->notification_cron = $request->input('notification_cron');
$emails->all_emails = $request->input('all_emails');
$emails->email_collaborator = $request->input('email_collaborator');
$emails->strip = $request->input('strip');
$emails->attachment = $request->input('attachment');
/* Check whether function success or not */
$emails->save();
/* redirect to Index page with Success Message */
return redirect('getemail')->with('success', 'Email Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('getemail')->with('fails', 'Email can not Updated' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* get the form for Access setting page
* @param type Access $access
* @return type Response
*/
// public function getaccess(Access $access) {
// try {
// /* fetch the values of access from access table */
// $accesses = $access->whereId('1')->first();
// // Direct to Access Settings Page
// return view('themes.default1.admin.helpdesk.settings.access', compact('accesses'));
// } catch (Exception $e) {
// return view('404');
// }
// }
// return view('themes.default1.admin.helpdesk.settings.access', compact('accesses'));
// } catch (Exception $e) {
// return view('404');
// }
// }
/**
* Update the specified resource in storage.
* @param type Access $access
* @param type Request $request
* @return type Response
*/
// public function postaccess(Access $access, Request $request) {
// try {
// /* fetch the values of access request */
// $accesses = $access->whereId('1')->first();
// /* fill the values to access table */
// $accesses->fill($request->except('password_reset', 'bind_agent_ip', 'reg_require', 'quick_access'))->save();
// /* insert checkbox value to DB */
// $accesses->password_reset = $request->input('password_reset');
// $accesses->bind_agent_ip = $request->input('bind_agent_ip');
// $accesses->reg_require = $request->input('reg_require');
// $accesses->quick_access = $request->input('quick_access');
// /* Check whether function success or not */
// if ($accesses->save() == true) {
// /* redirect to Index page with Success Message */
// return redirect('getaccess')->with('success', 'Access Updated Successfully');
// } else {
// /* redirect to Index page with Fails Message */
// return redirect('getaccess')->with('fails', 'Access can not Updated');
// }
// } catch (Exception $e) {
// /* redirect to Index page with Fails Message */
// return redirect('getaccess')->with('fails', 'Access can not Updated');
// }
// }
/**
* Update the specified resource in storage.
* @param type Access $access
* @param type Request $request
* @return type Response
*/
// public function postaccess(Access $access, Request $request) {
// try {
// /* fetch the values of access request */
// $accesses = $access->whereId('1')->first();
// /* fill the values to access table */
// $accesses->fill($request->except('password_reset', 'bind_agent_ip', 'reg_require', 'quick_access'))->save();
// /* insert checkbox value to DB */
// $accesses->password_reset = $request->input('password_reset');
// $accesses->bind_agent_ip = $request->input('bind_agent_ip');
// $accesses->reg_require = $request->input('reg_require');
// $accesses->quick_access = $request->input('quick_access');
// /* Check whether function success or not */
// if ($accesses->save() == true) {
// /* redirect to Index page with Success Message */
// return redirect('getaccess')->with('success', 'Access Updated Successfully');
// } else {
// /* redirect to Index page with Fails Message */
// return redirect('getaccess')->with('fails', 'Access can not Updated');
// }
// } catch (Exception $e) {
// /* redirect to Index page with Fails Message */
// return redirect('getaccess')->with('fails', 'Access can not Updated');
// }
// }
/**
* get the form for Responder setting page
* @param type Responder $responder
* @return type Response
*/
public function getresponder(Responder $responder) {
try {
/* fetch the values of responder from responder table */
$responders = $responder->whereId('1')->first();
/* Direct to Responder Settings Page */
return view('themes.default1.admin.helpdesk.settings.responder', compact('responders'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* get the form for Responder setting page
* @param type Responder $responder
* @return type Response
*/
public function getresponder(Responder $responder) {
try {
/* fetch the values of responder from responder table */
$responders = $responder->whereId('1')->first();
/* Direct to Responder Settings Page */
return view('themes.default1.admin.helpdesk.settings.responder', compact('responders'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Update the specified resource in storage.
* @param type Responder $responder
* @param type Request $request
* @return type
*/
public function postresponder(Responder $responder, Request $request) {
try {
/* fetch the values of responder request */
$responders = $responder->whereId('1')->first();
/* insert Checkbox value to DB */
$responders->new_ticket = $request->input('new_ticket');
$responders->agent_new_ticket = $request->input('agent_new_ticket');
$responders->submitter = $request->input('submitter');
$responders->participants = $request->input('participants');
$responders->overlimit = $request->input('overlimit');
/* fill the values to coompany table */
/* Check whether function success or not */
$responders->save();
/* redirect to Index page with Success Message */
return redirect('getresponder')->with('success', 'Responder Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('getresponder')->with('fails', 'Responder can not Updated'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Update the specified resource in storage.
* @param type Responder $responder
* @param type Request $request
* @return type
*/
public function postresponder(Responder $responder, Request $request) {
try {
/* fetch the values of responder request */
$responders = $responder->whereId('1')->first();
/* insert Checkbox value to DB */
$responders->new_ticket = $request->input('new_ticket');
$responders->agent_new_ticket = $request->input('agent_new_ticket');
$responders->submitter = $request->input('submitter');
$responders->participants = $request->input('participants');
$responders->overlimit = $request->input('overlimit');
/* fill the values to coompany table */
/* Check whether function success or not */
$responders->save();
/* redirect to Index page with Success Message */
return redirect('getresponder')->with('success', 'Responder Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('getresponder')->with('fails', 'Responder can not Updated' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* get the form for Alert setting page
* @param type Alert $alert
* @return type Response
*/
public function getalert(Alert $alert) {
try {
/* fetch the values of alert from alert table */
$alerts = $alert->whereId('1')->first();
/* Direct to Alert Settings Page */
return view('themes.default1.admin.helpdesk.settings.alert', compact('alerts'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* get the form for Alert setting page
* @param type Alert $alert
* @return type Response
*/
public function getalert(Alert $alert) {
try {
/* fetch the values of alert from alert table */
$alerts = $alert->whereId('1')->first();
/* Direct to Alert Settings Page */
return view('themes.default1.admin.helpdesk.settings.alert', compact('alerts'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Update the specified resource in storage.
* @param type $id
* @param type Alert $alert
* @param type Request $request
* @return type Response
*/
public function postalert($id, Alert $alert, Request $request) {
try {
/* fetch the values of alert request */
$alerts = $alert->whereId('1')->first();
/* Insert Checkbox to DB */
$alerts->assignment_status = $request->input('assignment_status');
$alerts->ticket_status = $request->input('ticket_status');
$alerts->overdue_department_member = $request->input('overdue_department_member');
$alerts->sql_error = $request->input('sql_error');
$alerts->excessive_failure = $request->input('excessive_failure');
$alerts->overdue_status = $request->input('overdue_status');
$alerts->overdue_assigned_agent = $request->input('overdue_assigned_agent');
$alerts->overdue_department_manager = $request->input('overdue_department_manager');
$alerts->internal_status = $request->input('internal_status');
$alerts->internal_last_responder = $request->input('internal_last_responder');
$alerts->internal_assigned_agent = $request->input('internal_assigned_agent');
$alerts->internal_department_manager = $request->input('internal_department_manager');
$alerts->assignment_assigned_agent = $request->input('assignment_assigned_agent');
$alerts->assignment_team_leader = $request->input('assignment_team_leader');
$alerts->assignment_team_member = $request->input('assignment_team_member');
$alerts->system_error = $request->input('system_error');
$alerts->transfer_department_member = $request->input('transfer_department_member');
$alerts->transfer_department_manager = $request->input('transfer_department_manager');
$alerts->transfer_assigned_agent = $request->input('transfer_assigned_agent');
$alerts->transfer_status = $request->input('transfer_status');
$alerts->message_organization_accmanager = $request->input('message_organization_accmanager');
$alerts->message_department_manager = $request->input('message_department_manager');
$alerts->message_assigned_agent = $request->input('message_assigned_agent');
$alerts->message_last_responder = $request->input('message_last_responder');
$alerts->message_status = $request->input('message_status');
$alerts->ticket_organization_accmanager = $request->input('ticket_organization_accmanager');
$alerts->ticket_department_manager = $request->input('ticket_department_manager');
$alerts->ticket_department_member = $request->input('ticket_department_member');
$alerts->ticket_admin_email = $request->input('ticket_admin_email');
/**
* Update the specified resource in storage.
* @param type $id
* @param type Alert $alert
* @param type Request $request
* @return type Response
*/
public function postalert($id, Alert $alert, Request $request) {
try {
/* fetch the values of alert request */
$alerts = $alert->whereId('1')->first();
/* Insert Checkbox to DB */
$alerts->assignment_status = $request->input('assignment_status');
$alerts->ticket_status = $request->input('ticket_status');
$alerts->overdue_department_member = $request->input('overdue_department_member');
$alerts->sql_error = $request->input('sql_error');
$alerts->excessive_failure = $request->input('excessive_failure');
$alerts->overdue_status = $request->input('overdue_status');
$alerts->overdue_assigned_agent = $request->input('overdue_assigned_agent');
$alerts->overdue_department_manager = $request->input('overdue_department_manager');
$alerts->internal_status = $request->input('internal_status');
$alerts->internal_last_responder = $request->input('internal_last_responder');
$alerts->internal_assigned_agent = $request->input('internal_assigned_agent');
$alerts->internal_department_manager = $request->input('internal_department_manager');
$alerts->assignment_assigned_agent = $request->input('assignment_assigned_agent');
$alerts->assignment_team_leader = $request->input('assignment_team_leader');
$alerts->assignment_team_member = $request->input('assignment_team_member');
$alerts->system_error = $request->input('system_error');
$alerts->transfer_department_member = $request->input('transfer_department_member');
$alerts->transfer_department_manager = $request->input('transfer_department_manager');
$alerts->transfer_assigned_agent = $request->input('transfer_assigned_agent');
$alerts->transfer_status = $request->input('transfer_status');
$alerts->message_organization_accmanager = $request->input('message_organization_accmanager');
$alerts->message_department_manager = $request->input('message_department_manager');
$alerts->message_assigned_agent = $request->input('message_assigned_agent');
$alerts->message_last_responder = $request->input('message_last_responder');
$alerts->message_status = $request->input('message_status');
$alerts->ticket_organization_accmanager = $request->input('ticket_organization_accmanager');
$alerts->ticket_department_manager = $request->input('ticket_department_manager');
$alerts->ticket_department_member = $request->input('ticket_department_member');
$alerts->ticket_admin_email = $request->input('ticket_admin_email');
if($request->input('system_error') == null){
$str = '%0%';
$path = app_path('../config/app.php');
$content = \File::get($path);
$content = str_replace('%1%', $str, $content);
\File::put($path, $content);
} else {
$str = '%1%';
$path = app_path('../config/app.php');
$content = \File::get($path);
$content = str_replace('%0%', $str, $content);
\File::put($path, $content);
}
/* fill the values to coompany table */
/* Check whether function success or not */
$alerts->save();
/* redirect to Index page with Success Message */
return redirect('getalert')->with('success', 'Alert Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('getalert')->with('fails', 'Alert can not Updated'.'<li>'.$e->errorInfo[2].'</li>');
}
}
if ($request->input('system_error') == null) {
$str = '%0%';
$path = app_path('../config/app.php');
$content = \File::get($path);
$content = str_replace('%1%', $str, $content);
\File::put($path, $content);
} else {
$str = '%1%';
$path = app_path('../config/app.php');
$content = \File::get($path);
$content = str_replace('%0%', $str, $content);
\File::put($path, $content);
}
/* fill the values to coompany table */
/* Check whether function success or not */
$alerts->save();
/* redirect to Index page with Success Message */
return redirect('getalert')->with('success', 'Alert Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('getalert')->with('fails', 'Alert can not Updated' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* To display the list of ratings in the system
* @return type View
*/
public function RatingSettings() {
$ratings = DB::table('settings_ratings')->get();
return view('themes.default1.admin.helpdesk.settings.ratings', compact('ratings'));
}
/**
* To store rating data
* @return type Redirect
*/
public function PostRatingSettings($slug) {
$name = Input::get('rating_name');
$publish = Input::get('publish');
$modify = Input::get('modify');
DB::table('settings_ratings')->whereSlug($slug)->update(array('rating_name' => $name, 'publish' => $publish, 'modify' => $modify));
return redirect()->back()->with('success', 'Successfully updated');
}
/**
* To delete a type of rating
* @return type Redirect
*/
public function RatingDelete($slug) {
DB::table('settings_ratings')->whereSlug($slug)->delete();
return redirect()->back()->with('success', 'Successfully Deleted');
}
}

311
app/Http/Controllers/Admin/helpdesk/SlaController.php
View File

@@ -1,16 +1,15 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\SlaRequest;
use App\Http\Requests\helpdesk\SlaUpdate;
// models
use App\Model\helpdesk\Manage\Sla_plan;
use App\Model\helpdesk\Settings\Ticket;
//classes
use DB;
use Exception;
@@ -24,163 +23,163 @@ use Exception;
*/
class SlaController extends Controller {
/**
* Create a new controller instance.
* @return type void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Create a new controller instance.
* @return type void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Display a listing of the resource.
* @param type Sla_plan $sla
* @return type Response
*/
public function index(Sla_plan $sla) {
try {
/* Declare a Variable $slas to store all Values From Sla_plan Table */
$slas = $sla->get();
/* Listing the values From Sla_plan Table */
return view('themes.default1.admin.helpdesk.manage.sla.index', compact('slas'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* Display a listing of the resource.
* @param type Sla_plan $sla
* @return type Response
*/
public function index(Sla_plan $sla) {
try {
/* Declare a Variable $slas to store all Values From Sla_plan Table */
$slas = $sla->get();
/* Listing the values From Sla_plan Table */
return view('themes.default1.admin.helpdesk.manage.sla.index', compact('slas'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Show the form for creating a new resource.
* @return type Response
*/
public function create() {
try {
/* Direct to Create Page */
return view('themes.default1.admin.helpdesk.manage.sla.create');
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* Show the form for creating a new resource.
* @return type Response
*/
public function create() {
try {
/* Direct to Create Page */
return view('themes.default1.admin.helpdesk.manage.sla.create');
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Store a newly created resource in storage.
* @param type Sla_plan $sla
* @param type SlaRequest $request
* @return type Response
*/
public function store(Sla_plan $sla, SlaRequest $request) {
try {
/* Fill the request values to Sla_plan Table */
/* Check whether function success or not */
$sla->fill($request->input())->save();
/* redirect to Index page with Success Message */
return redirect('sla')->with('success', 'SLA Plan Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('sla')->with('fails', 'SLA Plan can not Create'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Store a newly created resource in storage.
* @param type Sla_plan $sla
* @param type SlaRequest $request
* @return type Response
*/
public function store(Sla_plan $sla, SlaRequest $request) {
try {
/* Fill the request values to Sla_plan Table */
/* Check whether function success or not */
$sla->fill($request->input())->save();
/* redirect to Index page with Success Message */
return redirect('sla')->with('success', 'SLA Plan Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('sla')->with('fails', 'SLA Plan can not Create' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type Sla_plan $sla
* @return type Response
*/
public function edit($id, Sla_plan $sla) {
try {
/* Direct to edit page along values of perticular field using Id */
$slas = $sla->whereId($id)->first();
$slas->get();
return view('themes.default1.admin.helpdesk.manage.sla.edit', compact('slas'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type Sla_plan $sla
* @return type Response
*/
public function edit($id, Sla_plan $sla) {
try {
/* Direct to edit page along values of perticular field using Id */
$slas = $sla->whereId($id)->first();
$slas->get();
return view('themes.default1.admin.helpdesk.manage.sla.edit', compact('slas'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Sla_plan $sla
* @param type SlaUpdate $request
* @return type Response
*/
public function update($id, Sla_plan $sla, SlaUpdate $request) {
try {
/* Fill values to selected field using Id except Check box */
$slas = $sla->whereId($id)->first();
$slas->fill($request->except('transient', 'ticket_overdue'))->save();
/* Update transient checkox field */
$slas->transient = $request->input('transient');
/* Update ticket_overdue checkox field */
$slas->ticket_overdue = $request->input('ticket_overdue');
/* Check whether function success or not */
$slas->save();
/* redirect to Index page with Success Message */
return redirect('sla')->with('success', 'SLA Plan Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('sla')->with('fails', 'SLA Plan can not Update'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Sla_plan $sla
* @param type SlaUpdate $request
* @return type Response
*/
public function update($id, Sla_plan $sla, SlaUpdate $request) {
try {
/* Fill values to selected field using Id except Check box */
$slas = $sla->whereId($id)->first();
$slas->fill($request->except('transient', 'ticket_overdue'))->save();
/* Update transient checkox field */
$slas->transient = $request->input('transient');
/* Update ticket_overdue checkox field */
$slas->ticket_overdue = $request->input('ticket_overdue');
/* Check whether function success or not */
$slas->save();
/* redirect to Index page with Success Message */
return redirect('sla')->with('success', 'SLA Plan Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('sla')->with('fails', 'SLA Plan can not Update' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Sla_plan $sla
* @return type Response
*/
public function destroy($id, Sla_plan $sla) {
$default_sla = Ticket::where('id','=','1')->first();
if($default_sla->sla == $id) {
return redirect('departments')->with('fails', 'You cannot delete default department');
} else {
$tickets = DB::table('tickets')->where('sla','=',$id)->update(['sla' => $default_sla->sla]);
if($tickets > 0) {
if($tickets > 1) {
$text_tickets = "Tickets";
} else {
$text_tickets = "Ticket";
}
$ticket = '<li>'.$tickets.' '.$text_tickets.' have been moved to default SLA</li>';
} else {
$ticket = "";
}
$dept = DB::table('department')->where('sla','=',$id)->update(['sla' => $default_sla->sla]);
if($dept > 0){
if($dept > 1){
$text_dept = "Emails";
} else {
$text_dept = "Email";
}
$dept = '<li>Associated department have been moved to default SLA</li>';
} else {
$dept = "";
}
$topic = DB::table('help_topic')->where('sla_plan','=',$id)->update(['sla_plan' => $default_sla->sla]);
if($topic > 0){
if($topic > 1){
$text_topic = "Emails";
} else {
$text_topic = "Email";
}
$topic = '<li>Associated Help Topic have been moved to default SLA</li>';
} else {
$topic = "";
}
$message = $ticket.$dept.$topic;
/* Delete a perticular field from the database by delete() using Id */
$slas = $sla->whereId($id)->first();
/* Check whether function success or not */
try{
$slas->delete();
/* redirect to Index page with Success Message */
return redirect('sla')->with('success', 'SLA Plan Deleted Successfully'.$message);
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('sla')->with('fails', 'SLA Plan can not Delete'.'<li>'.$e->errorInfo[2].'</li>');
}
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Sla_plan $sla
* @return type Response
*/
public function destroy($id, Sla_plan $sla) {
$default_sla = Ticket::where('id', '=', '1')->first();
if ($default_sla->sla == $id) {
return redirect('departments')->with('fails', 'You cannot delete default department');
} else {
$tickets = DB::table('tickets')->where('sla', '=', $id)->update(['sla' => $default_sla->sla]);
if ($tickets > 0) {
if ($tickets > 1) {
$text_tickets = "Tickets";
} else {
$text_tickets = "Ticket";
}
$ticket = '<li>' . $tickets . ' ' . $text_tickets . ' have been moved to default SLA</li>';
} else {
$ticket = "";
}
$dept = DB::table('department')->where('sla', '=', $id)->update(['sla' => $default_sla->sla]);
if ($dept > 0) {
if ($dept > 1) {
$text_dept = "Emails";
} else {
$text_dept = "Email";
}
$dept = '<li>Associated department have been moved to default SLA</li>';
} else {
$dept = "";
}
$topic = DB::table('help_topic')->where('sla_plan', '=', $id)->update(['sla_plan' => $default_sla->sla]);
if ($topic > 0) {
if ($topic > 1) {
$text_topic = "Emails";
} else {
$text_topic = "Email";
}
$topic = '<li>Associated Help Topic have been moved to default SLA</li>';
} else {
$topic = "";
}
$message = $ticket . $dept . $topic;
/* Delete a perticular field from the database by delete() using Id */
$slas = $sla->whereId($id)->first();
/* Check whether function success or not */
try {
$slas->delete();
/* redirect to Index page with Success Message */
return redirect('sla')->with('success', 'SLA Plan Deleted Successfully' . $message);
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('sla')->with('fails', 'SLA Plan can not Delete' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
}
}

276
app/Http/Controllers/Admin/helpdesk/TeamController.php
View File

@@ -1,17 +1,16 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\TeamRequest;
use App\Http\Requests\helpdesk\TeamUpdate;
// models
use App\Model\helpdesk\Agent\Assign_team_agent;
use App\Model\helpdesk\Agent\Teams;
use App\User;
// classes
use DB;
use Exception;
@@ -25,145 +24,146 @@ use Exception;
*/
class TeamController extends Controller {
/**
* Create a new controller instance.
* @return type void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Create a new controller instance.
* @return type void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* get Index page
* @param type Teams $team
* @param type Assign_team_agent $assign_team_agent
* @return type Response
*/
public function index(Teams $team, Assign_team_agent $assign_team_agent) {
try {
$teams = $team->get();
/* find out the Number of Members in the Team */
$id = $teams->lists('id');
$assign_team_agent = $assign_team_agent->get();
return view('themes.default1.admin.helpdesk.agent.teams.index', compact('assign_team_agent', 'teams'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* get Index page
* @param type Teams $team
* @param type Assign_team_agent $assign_team_agent
* @return type Response
*/
public function index(Teams $team, Assign_team_agent $assign_team_agent) {
try {
$teams = $team->get();
/* find out the Number of Members in the Team */
$id = $teams->lists('id');
$assign_team_agent = $assign_team_agent->get();
return view('themes.default1.admin.helpdesk.agent.teams.index', compact('assign_team_agent', 'teams'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Show the form for creating a new resource.
* @param type User $user
* @return type Response
*/
public function create(User $user) {
try {
$user = $user->get();
return view('themes.default1.admin.helpdesk.agent.teams.create', compact('user'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* Show the form for creating a new resource.
* @param type User $user
* @return type Response
*/
public function create(User $user) {
try {
$user = $user->get();
return view('themes.default1.admin.helpdesk.agent.teams.create', compact('user'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Store a newly created resource in storage.
* @param type Teams $team
* @param type TeamRequest $request
* @return type Response
*/
public function store(Teams $team, TeamRequest $request) {
if($request->team_lead){
$team_lead = $request->team_lead;
} else {
$team_lead = null;
}
$team->team_lead = $team_lead;
try {
/* Check whether function success or not */
$team->fill($request->except('team_lead'))->save();
/* redirect to Index page with Success Message */
return redirect('teams')->with('success', 'Teams Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('teams')->with('fails', 'Teams can not Create'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Store a newly created resource in storage.
* @param type Teams $team
* @param type TeamRequest $request
* @return type Response
*/
public function store(Teams $team, TeamRequest $request) {
/**
* Show the form for editing the specified resource.
* @param type $id
* @param type User $user
* @param type Assign_team_agent $assign_team_agent
* @param type Teams $team
* @return type Response
*/
public function edit($id, User $user, Assign_team_agent $assign_team_agent, Teams $team) {
try {
$user = $user->whereId($id)->first();
$teams = $team->whereId($id)->first();
$agent_team = $assign_team_agent->where('team_id', $id)->get();
$agent_id = $agent_team->lists('agent_id', 'agent_id');
return view('themes.default1.admin.helpdesk.agent.teams.edit', compact('agent_id', 'user', 'teams', 'allagents'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
if ($request->team_lead) {
$team_lead = $request->team_lead;
} else {
$team_lead = null;
}
$team->team_lead = $team_lead;
try {
/* Check whether function success or not */
$team->fill($request->except('team_lead'))->save();
/* redirect to Index page with Success Message */
return redirect('teams')->with('success', 'Teams Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('teams')->with('fails', 'Teams can not Create' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Teams $team
* @param type TeamUpdate $request
* @return type Response
*/
public function update($id, Teams $team, TeamUpdate $request) {
$teams = $team->whereId($id)->first();
//updating check box
if($request->team_lead){
$team_lead = $request->team_lead;
} else {
$team_lead = null;
}
$teams->team_lead = $team_lead;
$teams->save();
/**
* Show the form for editing the specified resource.
* @param type $id
* @param type User $user
* @param type Assign_team_agent $assign_team_agent
* @param type Teams $team
* @return type Response
*/
public function edit($id, User $user, Assign_team_agent $assign_team_agent, Teams $team) {
try {
$user = $user->whereId($id)->first();
$teams = $team->whereId($id)->first();
$agent_team = $assign_team_agent->where('team_id', $id)->get();
$agent_id = $agent_team->lists('agent_id', 'agent_id');
return view('themes.default1.admin.helpdesk.agent.teams.edit', compact('agent_id', 'user', 'teams', 'allagents'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
$alert = $request->input('assign_alert');
$teams->assign_alert = $alert;
$teams->save(); //saving check box
//updating whole field
/* Check whether function success or not */
try {
$teams->fill($request->except('team_lead'))->save();
/* redirect to Index page with Success Message */
return redirect('teams')->with('success', 'Teams Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('teams')->with('fails', 'Teams can not Update'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Teams $team
* @param type TeamUpdate $request
* @return type Response
*/
public function update($id, Teams $team, TeamUpdate $request) {
$teams = $team->whereId($id)->first();
//updating check box
if ($request->team_lead) {
$team_lead = $request->team_lead;
} else {
$team_lead = null;
}
$teams->team_lead = $team_lead;
$teams->save();
$alert = $request->input('assign_alert');
$teams->assign_alert = $alert;
$teams->save(); //saving check box
//updating whole field
/* Check whether function success or not */
try {
$teams->fill($request->except('team_lead'))->save();
/* redirect to Index page with Success Message */
return redirect('teams')->with('success', 'Teams Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('teams')->with('fails', 'Teams can not Update' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Teams $team
* @param type Assign_team_agent $assign_team_agent
* @return type Response
*/
public function destroy($id, Teams $team, Assign_team_agent $assign_team_agent) {
try {
$assign_team_agent->where('team_id', $id)->delete();
$teams = $team->whereId($id)->first();
$tickets = DB::table('tickets')->where('team_id', '=', $id)->update(['team_id' => null]);
/* Check whether function success or not */
$teams->delete();
/* redirect to Index page with Success Message */
return redirect('teams')->with('success', 'Teams Deleted Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('teams')->with('fails', 'Teams can not Delete' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Teams $team
* @param type Assign_team_agent $assign_team_agent
* @return type Response
*/
public function destroy($id, Teams $team, Assign_team_agent $assign_team_agent) {
try {
$assign_team_agent->where('team_id', $id)->delete();
$teams = $team->whereId($id)->first();
$tickets = DB::table('tickets')->where('team_id','=',$id)->update(['team_id' => null]);
/* Check whether function success or not */
$teams->delete();
/* redirect to Index page with Success Message */
return redirect('teams')->with('success', 'Teams Deleted Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('teams')->with('fails', 'Teams can not Delete'.'<li>'.$e->errorInfo[2].'</li>');
}
}
}

468
app/Http/Controllers/Admin/helpdesk/TemplateController.php
View File

@@ -1,7 +1,11 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\PhpMailController;
// requests
use App\Http\Requests\helpdesk\TemplateRequest;
use App\Http\Requests\helpdesk\TemplateUdate;
@@ -24,230 +28,260 @@ use Input;
*/
class TemplateController extends Controller {
/**
* Create a new controller instance.
* @return type void
*/
public function __construct() {
SettingsController::smtp();
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Create a new controller instance.
* @return type void
*/
public function __construct(PhpMailController $PhpMailController) {
$this->PhpMailController = $PhpMailController;
SettingsController::smtp();
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Display a listing of the resource.
* @param type Template $template
* @return type Response
*/
public function index(Template $template) {
try {
$templates = $template->get();
return view('themes.default1.admin.helpdesk.emails.template.index', compact('templates'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Display a listing of the resource.
* @param type Template $template
* @return type Response
*/
public function index(Template $template) {
try {
$templates = $template->get();
return view('themes.default1.admin.helpdesk.emails.template.index', compact('templates'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @param type Languages $language
* @param type Template $template
* @return type Response
*/
public function create(Languages $language, Template $template) {
try {
$templates = $template->get();
$languages = $language->get();
return view('themes.default1.admin.helpdesk.emails.template.create', compact('languages', 'templates'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @param type Languages $language
* @param type Template $template
* @return type Response
*/
public function create(Languages $language, Template $template) {
try {
$templates = $template->get();
$languages = $language->get();
return view('themes.default1.admin.helpdesk.emails.template.create', compact('languages', 'templates'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Store a newly created resource in storage.
* @param type Template $template
* @param type TemplateRequest $request
* @return type Response
*/
public function store(Template $template, TemplateRequest $request) {
try {
/* Check whether function success or not */
if ($template->fill($request->input())->save() == true) {
/* redirect to Index page with Success Message */
return redirect('template')->with('success', 'Teams Created Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('template')->with('fails', 'Teams can not Create');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('template')->with('fails', 'Teams can not Create');
}
}
/**
* Display the specified resource.
* @param int $id
* @return Response
*/
public function show($id) {
//
}
/**
* Show the form for editing the specified resource.
* @param type $id
* @param type Template $template
* @param type Languages $language
* @return type Response
*/
public function listtemplates() {
$path = '../resources/views/emails/';
$templates = scandir($path);
$directory = str_replace('/', '-', $path);
return view('themes.default1.admin.helpdesk.emails.template.listtemplates', compact('templates','directory'));
}
public function readtemplate($template,$path) {
$directory = str_replace('-', '/', $path);
$directory2 = $directory.$template;
if (is_dir($directory2)) {
$templates = scandir($directory2);
$directory = str_replace('/', '-', $directory2.'/');
return view('themes.default1.admin.helpdesk.emails.template.listtemplates', compact('templates','directory'));
/**
* Store a newly created resource in storage.
* @param type Template $template
* @param type TemplateRequest $request
* @return type Response
*/
public function store(Template $template, TemplateRequest $request) {
try {
/* Check whether function success or not */
if ($template->fill($request->input())->save() == true) {
/* redirect to Index page with Success Message */
return redirect('template')->with('success', 'Teams Created Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('template')->with('fails', 'Teams can not Create');
}
else {
$handle = fopen($directory.$template, "r");
$contents = fread($handle, filesize($directory.$template));
fclose($handle);
}
return view('themes.default1.admin.helpdesk.emails.template.readtemplates', compact('contents','template','path'));
}
public function createtemplate() {
$directory = '../resources/views/emails/';
$fname = Input::get('folder_name');
$filename = $directory.$fname;
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('template')->with('fails', 'Teams can not Create');
}
}
/**
* Display the specified resource.
* @param int $id
* @return Response
*/
public function show($id) {
//
}
/**
* Show the form for editing the specified resource.
* @param type $id
* @param type Template $template
* @param type Languages $language
* @return type Response
*/
public function listdirectories() {
$path = '../resources/views/emails/';
$directories = scandir($path);
$directory = str_replace('/', '-', $path);
return view('themes.default1.admin.helpdesk.emails.template.listdirectories', compact('directories', 'directory'));
}
public function listtemplates($template, $path) {
$paths = str_replace('-', '/', $path);
$directory2 = $paths . $template;
$templates = scandir($directory2);
$directory = str_replace('/', '-', $directory2 . '/');
return view('themes.default1.admin.helpdesk.emails.template.listtemplates', compact('templates', 'directory'));
}
public function readtemplate($template, $path) {
$directory = str_replace('-', '/', $path);
$handle = fopen($directory . $template, "r");
$contents = fread($handle, filesize($directory . $template));
fclose($handle);
return view('themes.default1.admin.helpdesk.emails.template.readtemplates', compact('contents', 'template', 'path'));
}
public function createtemplate() {
$directory = '../resources/views/emails/';
$fname = Input::get('folder_name');
$filename = $directory . $fname;
// images folder creation using php
// $mydir = dirname( __FILE__ )."/html/images";
// if(!is_dir($mydir)){
// mkdir("html/images");
// }
// Move all images files
// Move all images files
if (!file_exists($filename)) {
mkdir($filename, 0777);
}
$files = array_filter(scandir($directory . 'default'));
foreach ($files as $file) {
if ($file === '.' or $file === '..')
continue;
if (!is_dir($file)) {
// $file_to_go = str_replace("code/resources/views/emails/",'code/resources/views/emails/'.$fname,$file);
$destination = $directory . $fname . '/';
copy($directory . 'default/' . $file, $destination . $file);
}
}
return \Redirect::back()->with('success', 'Successfully copied');
}
public function writetemplate($template, $path) {
$directory = str_replace('-', '/', $path);
$b = Input::get('templatedata');
file_put_contents($directory . $template, print_r($b, true));
return \Redirect::back()->with('success', 'Successfully updated');
}
public function deletetemplate($template, $path) {
$directory = str_replace('-', '/', $path);
$dir = $directory . $template;
$status = \DB::table('settings_email')->first();
if ($template == 'default' or $template == $status->template) {
return \Redirect::back()->with('fails', 'You cannot delete a default or active directory!');
}
if (is_dir($dir)) {
$objects = scandir($dir);
foreach ($objects as $object) {
if ($object != "." && $object != "..") {
unlink($dir . "/" . $object);
}
}
rmdir($dir);
} else {
rmdir($dir);
}
return \Redirect::back()->with('success', 'Successfully Deleted');
}
public function activateset($setname) {
\DB::table('settings_email')->update(array('template' => $setname));
return \Redirect::back()->with('success', 'You have Successfully Activated this Set');
}
public function edit($id, Template $template, Languages $language) {
try {
$templates = $template->whereId($id)->first();
$languages = $language->get();
return view('themes.default1.admin.helpdesk.emails.template.edit', compact('templates', 'languages'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Template $template
* @param type TemplateUdate $request
* @return type Response
*/
public function update($id, Template $template, TemplateUdate $request) {
try {
//TODO validation
$templates = $template->whereId($id)->first();
/* Check whether function success or not */
if ($templates->fill($request->input())->save() == true) {
/* redirect to Index page with Success Message */
return redirect('template')->with('success', 'Teams Updated Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('template')->with('fails', 'Teams can not Update');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('template')->with('fails', 'Teams can not Update');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Template $template
* @return type Response
*/
public function destroy($id, Template $template) {
try {
$templates = $template->whereId($id)->first();
/* Check whether function success or not */
if ($templates->delete() == true) {
/* redirect to Index page with Success Message */
return redirect('template')->with('success', 'Teams Deleted Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('template')->with('fails', 'Teams can not Delete');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('template')->with('fails', 'Teams can not Delete');
}
}
/**
* Form for Email connection checking.
* @param type Emails $email
* @return type Response
*/
public function formDiagno(Emails $email) {
try {
$emails = $email->get();
return view('themes.default1.admin.helpdesk.emails.template.formDiagno', compact('emails'));
} catch (Exception $e) {
return view('404');
}
}
/**
* function to send emails
* @param type Request $request
* @return type
*/
public function postDiagno(Request $request) {
$email = $request->input('to');
if ($email == null) {
return redirect('getdiagno')->with('fails', 'Please provide E-mail address !');
}
// sending mail via php mailer
$mail = $this->PhpMailController->sendmail($from = 1, $to = ['email' => $email], $message = ['subject' => 'Checking the connection', 'scenario' => 'error-report', 'content' => 'Email Received Successfully'], $template_variables = ['system_error' => 'hello']);
return redirect('getdiagno')->with('success', 'Please check your mail. An E-mail has been sent to your E-mail address');
}
if(!file_exists($filename)) {
mkdir($filename,0777);
}
$files = array_filter(scandir($directory.'default'));
foreach($files as $file){
if ($file === '.' or $file === '..') continue;
if(!is_dir($file)) {
// $file_to_go = str_replace("code/resources/views/emails/",'code/resources/views/emails/'.$fname,$file);
$destination = $directory.$fname.'/';
copy($directory.'default/'.$file, $destination.$file);
}
}
return \Redirect::back()->with('success', 'Successfully copied');
}
public function writetemplate($template,$path) {
$directory = str_replace('-', '/', $path);
$b = Input::get('templatedata');
file_put_contents($directory.$template, print_r($b, true));
return \Redirect::back()->with('success', 'Successfully updated');
}
public function edit($id, Template $template, Languages $language) {
try {
$templates = $template->whereId($id)->first();
$languages = $language->get();
return view('themes.default1.admin.helpdesk.emails.template.edit', compact('templates', 'languages'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type Template $template
* @param type TemplateUdate $request
* @return type Response
*/
public function update($id, Template $template, TemplateUdate $request) {
try {
//TODO validation
$templates = $template->whereId($id)->first();
/* Check whether function success or not */
if ($templates->fill($request->input())->save() == true) {
/* redirect to Index page with Success Message */
return redirect('template')->with('success', 'Teams Updated Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('template')->with('fails', 'Teams can not Update');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('template')->with('fails', 'Teams can not Update');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Template $template
* @return type Response
*/
public function destroy($id, Template $template) {
try {
$templates = $template->whereId($id)->first();
/* Check whether function success or not */
if ($templates->delete() == true) {
/* redirect to Index page with Success Message */
return redirect('template')->with('success', 'Teams Deleted Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('template')->with('fails', 'Teams can not Delete');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('template')->with('fails', 'Teams can not Delete');
}
}
/**
* Form for Email connection checking.
* @param type Emails $email
* @return type Response
*/
public function formDiagno(Emails $email) {
try {
$emails = $email->get();
return view('themes.default1.admin.helpdesk.emails.template.formDiagno', compact('emails'));
} catch (Exception $e) {
return view('404');
}
}
/**
* function to send emails
* @param type Request $request
* @return type
*/
public function postDiagno(Request $request) {
$email = $request->input('to');
if($email == null)
{
return redirect('getdiagno')->with('fails', 'Please provide E-mail address !');
}
$mail = Mail::send('themes.default1.admin.helpdesk.emails.template.connection', array('link' => url('getmail'), 'username' => $email), function ($message) use ($email) {
$message->to($email)->subject('Checking the connection');
});
return redirect('getdiagno')->with('success', 'Please check your mail. An E-mail has been sent to your E-mail address');
}
}

44
app/Http/Controllers/Admin/helpdesk/ThreadController.php
View File

@@ -1,14 +1,15 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// models
use App\Model\helpdesk\Priority;
use App\Model\helpdesk\Ticket_thread;
// classes
use Exception;
/**
* ThreadController
*
@@ -18,22 +19,23 @@ use Exception;
*/
class ThreadController extends Controller {
/**
* get the values from ticket_thread Table and direct to view page
* @param type Ticket_thread $thread
* @param type Priority $priority
* @return type Response
*/
public function getTickets(Ticket_thread $thread, Priority $priority) {
try {
/* get the values of Ticket_thread from Ticket_thread Table */
$threads = $thread->get();
/* get the values of priority from Priority Table */
$priorities = $priority->get();
/* Direct to view page */
return view('themes.default1.admin.helpdesk.tickets.ticket', compact('threads', 'priorities'));
} catch (Exception $e) {
return view('404');
}
}
/**
* get the values from ticket_thread Table and direct to view page
* @param type Ticket_thread $thread
* @param type Priority $priority
* @return type Response
*/
public function getTickets(Ticket_thread $thread, Priority $priority) {
try {
/* get the values of Ticket_thread from Ticket_thread Table */
$threads = $thread->get();
/* get the values of priority from Priority Table */
$priorities = $priority->get();
/* Direct to view page */
return view('themes.default1.admin.helpdesk.tickets.ticket', compact('threads', 'priorities'));
} catch (Exception $e) {
return view('404');
}
}
}

92
app/Http/Controllers/Agent/DashboardController.php
View File

@@ -1,92 +0,0 @@
<?php namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// models
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Ticket\Ticket_Collaborator;
use App\Model\helpdesk\Email\Emails;
use App\User;
// classes
use DB;
use View;
use Auth;
/**
* DashboardController
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class DashboardController extends Controller {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('role.agent');
}
/**
* Show the form for creating a new resource.
* @return type Response
*/
public function index() {
try {
if(Auth::user()->role == "user"){
return \Redirect::route('home');
}
return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
} catch (Exception $e) {
return view('404');
}
}
/**
* ChartData
* @return type
*/
public function ChartData()
{
$date2 = strtotime(Date('Y-m-d'));
$date3 = Date('Y-m-d');
$format = 'Y-m-d';
$date1 = strtotime(Date($format,strtotime('-1 month'. $date3)));
$return = "";
$last = "";
for ( $i = $date1; $i <= $date2; $i = $i + 86400 ) {
$thisDate = date( 'Y-m-d', $i );
$created = \DB::table('tickets')->select('created_at')->where('created_at','LIKE','%'.$thisDate.'%')->count();
$closed = \DB::table('tickets')->select('closed_at')->where('closed_at','LIKE','%'.$thisDate.'%')->count();
$reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at','LIKE','%'.$thisDate.'%')->count();
$value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
$array = array_map('htmlentities',$value);
$json = html_entity_decode(json_encode($array));
$return .= $json.',';
}
$last = rtrim($return,',');
return '['.$last.']';
// $ticketlist = DB::table('tickets')
// ->select(DB::raw('MONTH(updated_at) as month'),DB::raw('SUM(CASE WHEN status = 3 THEN 1 ELSE 0 END) as closed'),DB::raw('SUM(CASE WHEN status = 2 THEN 1 ELSE 0 END) as reopened'),DB::raw('SUM(CASE WHEN status = 1 THEN 1 ELSE 0 END) as open'),
// DB::raw('count(*) as totaltickets'))
// ->groupBy('month')
// ->orderBy('month', 'asc')
// ->get();
// return $ticketlist;
}
}

234
app/Http/Controllers/Agent/dashboard.blade.php
View File

@@ -1,234 +0,0 @@
@extends('themes.default1.agent.layout.agent')
@section('Dashboard')
class="active"
@stop
@section('dashboard-bar')
active
@stop
@section('dashboard')
class="active"
@stop
@section('content')
<div class="box box-info">
<?php
// $tickets = App\Model\Ticket\Tickets::where('created_at','>=',date('Y-m-d'))->get();
// echo count($tickets);
?>
<div class="box-header with-border">
<h3 class="box-title">{!! Lang::get('lang.line_chart') !!}</h3>
<div class="box-tools pull-right">
<button class="btn btn-box-tool" data-widget="collapse"><i class="fa fa-minus"></i></button>
<button class="btn btn-box-tool" data-widget="remove"><i class="fa fa-times"></i></button>
</div>
</div>
<div class="box-body">
<div class="chart" >
<div id="legendDiv"></div>
<canvas class="chart-data" id="tickets-graph" width="1000" height="400"></canvas>
</div>
</div><!-- /.box-body -->
</div><!-- /.box -->
<hr/>
<div class="box">
<div class="box-header">
<h1>{!! Lang::get('lang.statistics') !!}</h1>
</div>
<div class="box-body">
<table class="table table-hover" style="overflow:hidden;">
<tr>
<th>{!! Lang::get('lang.department') !!}</th>
<th>{!! Lang::get('lang.opened') !!}</th>
<th>{!! Lang::get('lang.resolved') !!}</th>
<th>{!! Lang::get('lang.closed') !!}</th>
<th>{!! Lang::get('lang.deleted') !!}</th>
</tr>
<?php $departments = App\Model\helpdesk\Agent\Department::all(); ?>
@foreach($departments as $department)
<?php
$open = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$department->id)->where('status','=',1)->count();
$resolve = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$department->id)->where('status','=',2)->count();
$close = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$department->id)->where('status','=',3)->count();
$delete = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$department->id)->where('status','=',5)->count();
?>
<tr>
<td>{!! $department->name !!}</td>
<td>{!! $open !!}</td>
<td>{!! $resolve !!}</td>
<td>{!! $close !!}</td>
<td>{!! $delete !!}</td>
</tr>
@endforeach
</table>
</div>
</div>
<script src="{{asset("lb-faveo/plugins/chartjs/Chart.min.js")}}" type="text/javascript"></script>
<script type="text/javascript">
$(function(){
$.getJSON("agen", function (result) {
var labels = [],data=[],data2=[],data3=[],data4=[];
for (var i = 0; i < result.length; i++) {
$var12 = result[i].month;
if($var12 == 1){
$var13 = "January";
}
if($var12 == 2){
$var13 = "Febuary";
}
if($var12 == 3){
$var13 = "March";
}
if($var12 == 4){
$var13 = "April";
}
if($var12 == 5){
$var13 = "May";
}
if($var12 == 6){
$var13 = "June";
}
if($var12 == 7){
$var13 = "July";
}
if($var12 == 8){
$var13 = "August";
}
if($var12 == 9){
$var13 = "September";
}
if($var12 == 10){
$var13 = "October";
}
if($var12 == 11){
$var13 = "November";
}
if($var12 == 12){
$var13 = "December";
}
labels.push($var13);
data.push(result[i].totaltickets);
data2.push(result[i].closed);
data3.push(result[i].reopened);
data4.push(result[i].open);
}
var buyerData = {
labels : labels,
datasets : [
{
label : "Total Tickets" ,
fillColor : "rgba(240, 127, 110, 0.3)",
strokeColor : "#f56954",
pointColor : "#A62121",
pointStrokeColor : "#E60073",
data : data
}
,
{
label : "Open Tickets" ,
fillColor : "rgba(255, 102, 204, 0.4)",
strokeColor : "#f56954",
pointColor : "#FF66CC",
pointStrokeColor : "#fff",
pointHighlightFill : "#FF4DC3",
pointHighlightStroke : "rgba(151,187,205,1)",
data : data4
}
,
{
label : "Closed Tickets",
fillColor : "rgba(151,187,205,0.2)",
strokeColor : "rgba(151,187,205,1)",
pointColor : "rgba(151,187,205,1)",
pointStrokeColor : "#0000CC",
pointHighlightFill : "#0000E6",
pointHighlightStroke : "rgba(151,187,205,1)",
data : data2
}
,
{
label : "Reopened Tickets",
fillColor : "rgba(102,255,51,0.2)",
strokeColor : "rgba(151,187,205,1)",
pointColor : "rgba(46,184,0,1)",
pointStrokeColor : "#fff",
pointHighlightFill : "#fff",
pointHighlightStroke : "rgba(151,187,205,1)",
data : data3
}
]
};
var myLineChart = new Chart(document.getElementById("tickets-graph").getContext("2d")).Line(buyerData, {
showScale: true,
//Boolean - Whether grid lines are shown across the chart
scaleShowGridLines: false,
//String - Colour of the grid lines
scaleGridLineColor: "rgba(0,0,0,.05)",
//Number - Width of the grid lines
scaleGridLineWidth: 1,
//Boolean - Whether to show horizontal lines (except X axis)
scaleShowHorizontalLines: true,
//Boolean - Whether to show vertical lines (except Y axis)
scaleShowVerticalLines: true,
//Boolean - Whether the line is curved between points
bezierCurve: false,
//Number - Tension of the bezier curve between points
bezierCurveTension: 0.3,
//Boolean - Whether to show a dot for each point
pointDot: true,
//Number - Radius of each point dot in pixels
pointDotRadius: 4,
//Number - Pixel width of point dot stroke
pointDotStrokeWidth: 1,
//Number - amount extra to add to the radius to cater for hit detection outside the drawn point
pointHitDetectionRadius: 20,
//Boolean - Whether to show a stroke for datasets
datasetStroke: true,
//Number - Pixel width of dataset stroke
datasetStrokeWidth: 1,
//Boolean - Whether to fill the dataset with a color
datasetFill: true,
//String - A legend template
//Boolean - whether to maintain the starting aspect ratio or not when responsive, if set to false, will take up entire container
maintainAspectRatio: false,
//Boolean - whether to make the chart responsive to window resizing
responsive: true,
legendTemplate : '<ul style="list-style-type: square;">'
+'<% for (var i=0; i<datasets.length; i++) { %>'
+'<li style="color: <%=datasets[i].pointColor%>;">'
+'<span style=\"background-color:<%=datasets[i].pointColor%>\"></span>'
+'<% if (datasets[i].label) { %><%= datasets[i].label %><% } %>'
+'</li>'
+'<% } %>'
+'</ul>'
});
document.getElementById("legendDiv").innerHTML = myLineChart.generateLegend();
});
});
</script>
@stop

243
app/Http/Controllers/Agent/helpdesk/CannedController.php
View File

@@ -1,16 +1,15 @@
<?php namespace App\Http\Controllers\Agent\helpdesk;
<?php
namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\CannedRequest;
use App\Http\Requests\helpdesk\CannedUpdateRequest;
// model
use App\Model\helpdesk\Agent_panel\Canned;
use App\User;
// classes
use Exception;
@@ -25,129 +24,129 @@ use Exception;
*/
class CannedController extends Controller {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking authentication
$this->middleware('auth');
// checking if role is agent
$this->middleware('role.agent');
}
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking authentication
$this->middleware('auth');
// checking if role is agent
$this->middleware('role.agent');
}
/**
* Display a listing of the Canned Responses.
* @return type View
*/
public function index() {
return view('themes.default1.agent.helpdesk.canned.index');
}
/**
* Display a listing of the Canned Responses.
* @return type View
*/
public function index() {
return view('themes.default1.agent.helpdesk.canned.index');
}
/**
* Show the form for creating a new Canned Response
* @return type View
*/
public function create() {
return view('themes.default1.agent.helpdesk.canned.create');
}
/**
* Show the form for creating a new Canned Response
* @return type View
*/
public function create() {
return view('themes.default1.agent.helpdesk.canned.create');
}
/**
* Store a newly created Canned Response.
* @param type CannedRequest $request
* @param type Canned $canned
* @return type Redirect
*/
public function store(CannedRequest $request, Canned $canned) {
// fetching all the requested inputs
$canned->user_id = \Auth::user()->id;
$canned->title = $request->input('title');
$canned->message = $request->input('message');
try {
// saving inputs
$canned->save();
return redirect()->route('canned.list')->with('success','Added Successfully');
} catch (Exception $e) {
return redirect()->route('canned.list')->with('fails',$e->errorInfo[2]);
}
}
/**
* Store a newly created Canned Response.
* @param type CannedRequest $request
* @param type Canned $canned
* @return type Redirect
*/
public function store(CannedRequest $request, Canned $canned) {
// fetching all the requested inputs
$canned->user_id = \Auth::user()->id;
$canned->title = $request->input('title');
$canned->message = $request->input('message');
try {
// saving inputs
$canned->save();
return redirect()->route('canned.list')->with('success', 'Added Successfully');
} catch (Exception $e) {
return redirect()->route('canned.list')->with('fails', $e->errorInfo[2]);
}
}
/**
* Show the form for editing the Canned Response.
* @param type $id
* @param type Canned $canned
* @return type View
*/
public function edit($id, Canned $canned) {
// fetching requested canned response
$canned = $canned->where('user_id', '=', \Auth::user()->id)->where('id','=',$id)->first();
return view('themes.default1.agent.helpdesk.canned.edit',compact('canned'));
}
/**
* Show the form for editing the Canned Response.
* @param type $id
* @param type Canned $canned
* @return type View
*/
public function edit($id, Canned $canned) {
// fetching requested canned response
$canned = $canned->where('user_id', '=', \Auth::user()->id)->where('id', '=', $id)->first();
return view('themes.default1.agent.helpdesk.canned.edit', compact('canned'));
}
/**
* Update the Canned Response in database.
* @param type $id
* @param type CannedUpdateRequest $request
* @param type Canned $canned
* @return type Redirect
*/
public function update($id, CannedUpdateRequest $request, Canned $canned) {
/* select the field where id = $id(request Id) */
$canned = $canned->where('id','=',$id)->where('user_id', '=', \Auth::user()->id)->first();
// fetching all the requested inputs
$canned->user_id = \Auth::user()->id;
$canned->title = $request->input('title');
$canned->message = $request->input('message');
try {
// saving inputs
$canned->save();
return redirect()->route('canned.list')->with('success','Updated Successfully');
} catch (Exception $e) {
return redirect()->route('canned.list')->with('fails',$e->errorInfo[2]);
}
}
/**
* Update the Canned Response in database.
* @param type $id
* @param type CannedUpdateRequest $request
* @param type Canned $canned
* @return type Redirect
*/
public function update($id, CannedUpdateRequest $request, Canned $canned) {
/* select the field where id = $id(request Id) */
$canned = $canned->where('id', '=', $id)->where('user_id', '=', \Auth::user()->id)->first();
// fetching all the requested inputs
$canned->user_id = \Auth::user()->id;
$canned->title = $request->input('title');
$canned->message = $request->input('message');
try {
// saving inputs
$canned->save();
return redirect()->route('canned.list')->with('success', 'Updated Successfully');
} catch (Exception $e) {
return redirect()->route('canned.list')->with('fails', $e->errorInfo[2]);
}
}
/**
* Delete the Canned Response from storage.
* @param type $id
* @param type Canned $canned
* @return type Redirect
*/
public function destroy($id, Canned $canned) {
/* select the field where id = $id(request Id) */
$canned = $canned->whereId($id)->first();
/* delete the selected field */
/* Check whether function success or not */
try {
$canned->delete();
/* redirect to Index page with Success Message */
return redirect()->route('canned.list')->with('success', 'User Deleted Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect()->route('canned.list')->with('fails', $e->errorInfo[2]);
}
}
/**
* Delete the Canned Response from storage.
* @param type $id
* @param type Canned $canned
* @return type Redirect
*/
public function destroy($id, Canned $canned) {
/* select the field where id = $id(request Id) */
$canned = $canned->whereId($id)->first();
/* delete the selected field */
/* Check whether function success or not */
try {
$canned->delete();
/* redirect to Index page with Success Message */
return redirect()->route('canned.list')->with('success', 'User Deleted Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect()->route('canned.list')->with('fails', $e->errorInfo[2]);
}
}
/**
* Fetch Canned Response in the ticket detail page.
* @param type $id
* @return type json
*/
public function get_canned($id) {
// checking for the canned response with requested value
if($id != "zzz") {
// fetching canned response
$canned = Canned::where('id','=',$id)->where('user_id','=',\Auth::user()->id)->first();
$msg = $canned->message;
} else {
$msg = "";
}
// returning the canned response in JSON format
return \Response::json($msg);
}
/**
* Fetch Canned Response in the ticket detail page.
* @param type $id
* @return type json
*/
public function get_canned($id) {
// checking for the canned response with requested value
if ($id != "zzz") {
// fetching canned response
$canned = Canned::where('id', '=', $id)->where('user_id', '=', \Auth::user()->id)->first();
$msg = $canned->message;
} else {
$msg = "";
}
// returning the canned response in JSON format
return \Response::json($msg);
}
}
}

107
app/Http/Controllers/Agent/helpdesk/DashboardController.php
View File

@@ -1,14 +1,14 @@
<?php namespace App\Http\Controllers\Agent\helpdesk;
<?php
namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// models
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Ticket\Ticket_Collaborator;
use App\Model\helpdesk\Email\Emails;
use App\User;
// classes
use DB;
use View;
@@ -25,81 +25,78 @@ use Exception;
*/
class DashboardController extends Controller {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking for authentication
$this->middleware('auth');
$this->middleware('auth');
// checking if the role is agent
$this->middleware('role.agent');
}
$this->middleware('role.agent');
}
/**
* Get the dashboard page
* @return type view
*/
public function index() {
// if(Auth::user()->role == "user"){
// return \Redirect::route('home');
// }
/**
* Get the dashboard page
* @return type view
*/
public function index() {
// if(Auth::user()->role == "user"){
// return \Redirect::route('home');
// }
try {
return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
} catch (Exception $e) {
return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
}
}
}
/**
* Fetching dashboard graph data to implement graph
* @return type Json
*/
public function ChartData($date111 = "",$date122 = "")
{
$date11 = strtotime($date122);
$date12 = strtotime($date111);
if($date11 && $date12){
$date2 = $date12;
$date1 = $date11;
} else {
public function ChartData($date111 = "", $date122 = "") {
$date11 = strtotime($date122);
$date12 = strtotime($date111);
if ($date11 && $date12) {
$date2 = $date12;
$date1 = $date11;
} else {
// generating current date
$date2 = strtotime(Date('Y-m-d'));
$date3 = Date('Y-m-d');
$format = 'Y-m-d';
// generating a date range of 1 month
$date1 = strtotime(Date($format,strtotime('-1 month'. $date3)));
}
$return = "";
$last = "";
for ( $i = $date1; $i <= $date2; $i = $i + 86400 ) {
$thisDate = date( 'Y-m-d', $i );
$created = \DB::table('tickets')->select('created_at')->where('created_at','LIKE','%'.$thisDate.'%')->count();
$closed = \DB::table('tickets')->select('closed_at')->where('closed_at','LIKE','%'.$thisDate.'%')->count();
$reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at','LIKE','%'.$thisDate.'%')->count();
$value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
$array = array_map('htmlentities',$value);
$json = html_entity_decode(json_encode($array));
$return .= $json.',';
}
$last = rtrim($return,',');
$date1 = strtotime(Date($format, strtotime('-1 month' . $date3)));
}
$return = "";
$last = "";
for ($i = $date1; $i <= $date2; $i = $i + 86400) {
$thisDate = date('Y-m-d', $i);
$created = \DB::table('tickets')->select('created_at')->where('created_at', 'LIKE', '%' . $thisDate . '%')->count();
$closed = \DB::table('tickets')->select('closed_at')->where('closed_at', 'LIKE', '%' . $thisDate . '%')->count();
$reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at', 'LIKE', '%' . $thisDate . '%')->count();
$value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
$array = array_map('htmlentities', $value);
$json = html_entity_decode(json_encode($array));
$return .= $json . ',';
}
$last = rtrim($return, ',');
return '[' . $last . ']';
return '['.$last.']';
// $ticketlist = DB::table('tickets')
// ->select(DB::raw('MONTH(updated_at) as month'),DB::raw('SUM(CASE WHEN status = 3 THEN 1 ELSE 0 END) as closed'),DB::raw('SUM(CASE WHEN status = 2 THEN 1 ELSE 0 END) as reopened'),DB::raw('SUM(CASE WHEN status = 1 THEN 1 ELSE 0 END) as open'),DB::raw('SUM(CASE WHEN status = 5 THEN 1 ELSE 0 END) as deleted'),
// DB::raw('count(*) as totaltickets'))
// ->groupBy('month')
// ->orderBy('month', 'asc')
// ->get();
// return $ticketlist;
}

417
app/Http/Controllers/Agent/helpdesk/MailController.php
View File

@@ -1,8 +1,10 @@
<?php namespace App\Http\Controllers\Agent\helpdesk;
<?php
namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
// models
use App\User;
use App\Model\helpdesk\Email\Emails;
@@ -10,17 +12,17 @@ use App\Model\helpdesk\Settings\Email;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Ticket;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Utility\MailboxProtocol;
use App\Model\helpdesk\Ticket\Ticket_source;
use App\Model\helpdesk\Ticket\Ticket_Priority;
use App\Model\helpdesk\Ticket\Tickets;
// classes
use PhpImap\Mailbox as ImapMailbox;
use PhpImap\IncomingMail;
use PhpImap\IncomingMailAttachment;
use ForceUTF8\Encoding;
use \ForceUTF8\Encoding;
use App;
use DB;
use Crypt;
@@ -28,9 +30,7 @@ use Schedule;
use File;
use Artisan;
use Exception;
use Phpmailer\PHPMailerautoload;
//$root = realpath($_SERVER["DOCUMENT_ROOT"]);
//include_once($root.'\vendor\phpmailer\phpmailer\PHPMailerautoload.php');
/**
* MailController
*
@@ -40,211 +40,218 @@ use Phpmailer\PHPMailerautoload;
*/
class MailController extends Controller {
/**
* constructor
* Create a new controller instance.
* @param type TicketController $TicketController
*/
public function __construct(TicketController $TicketController) {
$this->TicketController = $TicketController;
}
/**
* constructor
* Create a new controller instance.
* @param type TicketController $TicketController
*/
public function __construct(TicketController $TicketController) {
$this->TicketController = $TicketController;
}
/**
* Reademails
* @return type
*/
public function readmails(Emails $emails, Email $settings_email, System $system)
{
// $path_url = $system->first()->url;
if($settings_email->first()->email_fetching == 1)
{
if($settings_email->first()->all_emails == 1)
{
// $helptopic = $this->TicketController->default_helptopic();
// $sla = $this->TicketController->default_sla();
$email = $emails->get();
foreach($email as $e_mail)
{
$helptopic = $e_mail->help_topic;
$get_helptopic = Help_topic::where('id', '=', $helptopic)->first();
$sla = $get_helptopic->sla_plan;
$dept = $e_mail->department;
$host = $e_mail->fetching_host;
$port = $e_mail->fetching_port;
$protocol = $e_mail->mailbox_protocol;
$get_mailboxprotocol = MailboxProtocol::where('id','=',$protocol)->first();
$protocol = $get_mailboxprotocol->value;
$imap_config = '{'.$host.':'.$port.$protocol.'}INBOX';
$password = Crypt::decrypt($e_mail->password);
$mailbox = new ImapMailbox($imap_config, $e_mail->email_address, $password, __DIR__);
$mails = array();
$mailsIds = $mailbox->searchMailBox('SINCE '. date('d-M-Y', strtotime("-1 day")));
if(!$mailsIds) {
die('Mailbox is empty');
}
foreach($mailsIds as $mailId) {
$overview = $mailbox->get_overview($mailId);
$var = $overview[0]->seen ? 'read' : 'unread';
if ($var == 'unread') {
$mail = $mailbox->getMail($mailId);
if($settings_email->first()->email_collaborator == 1) {
$collaborator = $mail->cc;
} else {
$collaborator = null;
}
$body = $mail->textHtml;
if($body == null) {
$body = $mailbox->backup_getmail($mailId);
$body = str_replace('\r\n', '<br/>', $body);
// var_dump($body);
}
$date = $mail->date;
$datetime = $overview[0]->date;
$date_time = explode(" ", $datetime);
$date = $date_time[1] . "-" . $date_time[2] . "-" . $date_time[3] . " " . $date_time[4];
$date = date('Y-m-d H:i:s', strtotime($date));
// dd($date);
if(isset($mail->subject)){
$subject = $mail->subject;
} else {
$subject = "No Subject";
}
// dd($subject);
$fromname = $mail->fromName;
$fromaddress = $mail->fromAddress;
$ticket_source = Ticket_source::where('name','=','email')->first();
$source = $ticket_source->id;
$phone = "";
$priority = $get_helptopic->priority;
// Ticket_Priority::where('')
/**
* Reademails
* @return type
*/
public function readmails(Emails $emails, Email $settings_email, System $system, Ticket $ticket) {
// $path_url = $system->first()->url;
if ($settings_email->first()->email_fetching == 1) {
if ($settings_email->first()->all_emails == 1) {
// $helptopic = $this->TicketController->default_helptopic();
// $sla = $this->TicketController->default_sla();
$email = $emails->get();
foreach ($email as $e_mail) {
$priority = $e_mail->priority;
$dept = $e_mail->department;
$helptopic = $e_mail->help_topic;
$assign = $get_helptopic->auto_assign;
$form_data = null;
$result = $this->TicketController->create_user($fromaddress, $fromname, $subject, $body, $phone, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $form_data);
// dd($result);
if ($result[1] == true) {
$ticket_table = Tickets::where('ticket_number', '=' , $result[0])->first();
$thread_id = Ticket_Thread::where('ticket_id','=',$ticket_table->id)->max('id');
// $thread_id = Ticket_Thread::whereRaw('id = (select max(`id`) from ticket_thread)')->first();
$thread_id = $thread_id;
foreach($mail->getAttachments() as $attachment) {
$support = "support";
// echo $_SERVER['DOCUMENT_ROOT'];
$dir_img_paths = __DIR__;
$dir_img_path = explode('/code', $dir_img_paths);
// dd($attachment->filePath);
$filepath = explode('../../../../../public',$attachment->filePath);
// var_dump($attachment->filePath);
// dd($filepath);
// $path = $dir_img_path[0]."/code/public/".$filepath[1];
$path = public_path().$filepath[1];
// dd($path);
$filesize = filesize($path);
$file_data = file_get_contents($path);
$ext = pathinfo($attachment->filePath, PATHINFO_EXTENSION);
$imageid = $attachment->id;
$string = str_replace('-', '', $attachment->name);
$filename = explode('src', $attachment->filePath);
$filename = str_replace('\\', '', $filename);
$body = str_replace("cid:".$imageid, $filepath[1], $body);
$pos = strpos($body, $filepath[1]);
if ($priority == null) {
$priority = $ticket->first()->priority;
}
if($pos == false) {
if($settings_email->first()->attachment == 1) {
$upload = new Ticket_attachments;
$upload->file = $file_data;
$upload->thread_id = $thread_id;
$upload->name = $filepath[1];
$upload->type = $ext;
$upload->size = $filesize;
$upload->poster = "ATTACHMENT";
$upload->save();
if ($dept == null) {
$dept = $system->first()->department;
}
if ($helptopic == null) {
$helptopic = $ticket->first()->help_topic;
}
// dd($dept);
$get_helptopic = Help_topic::where('id', '=', $helptopic)->first();
$sla = $get_helptopic->sla_plan;
// $dept = $e_mail->department;
$host = $e_mail->fetching_host;
$port = $e_mail->fetching_port;
$protocol = $e_mail->mailbox_protocol;
$get_mailboxprotocol = MailboxProtocol::where('id', '=', $protocol)->first();
$protocol = $get_mailboxprotocol->value;
$imap_config = '{' . $host . ':' . $port . $protocol . '}INBOX';
$password = Crypt::decrypt($e_mail->password);
$mailbox = new ImapMailbox($imap_config, $e_mail->email_address, $password, __DIR__);
$mails = array();
$mailsIds = $mailbox->searchMailBox('SINCE ' . date('d-M-Y', strtotime("-1 day")));
if (!$mailsIds) {
die('Mailbox is empty');
}
foreach ($mailsIds as $mailId) {
$overview = $mailbox->get_overview($mailId);
$var = $overview[0]->seen ? 'read' : 'unread';
if ($var == 'unread') {
$mail = $mailbox->getMail($mailId);
if ($settings_email->first()->email_collaborator == 1) {
$collaborator = $mail->cc;
} else {
$collaborator = null;
}
$body = $mail->textHtml;
if ($body == null) {
$body = $mailbox->backup_getmail($mailId);
$body = str_replace('\r\n', '<br/>', $body);
// var_dump($body);
}
$date = $mail->date;
$datetime = $overview[0]->date;
$date_time = explode(" ", $datetime);
$date = $date_time[1] . "-" . $date_time[2] . "-" . $date_time[3] . " " . $date_time[4];
$date = date('Y-m-d H:i:s', strtotime($date));
// dd($date);
if (isset($mail->subject)) {
$subject = $mail->subject;
} else {
$subject = "No Subject";
}
// dd($subject);
$fromname = $mail->fromName;
$fromaddress = $mail->fromAddress;
$ticket_source = Ticket_source::where('name', '=', 'email')->first();
$source = $ticket_source->id;
$phone = "";
$assign = $get_helptopic->auto_assign;
$form_data = null;
$result = $this->TicketController->create_user($fromaddress, $fromname, $subject, $body, $phone, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $form_data);
// dd($result);
if ($result[1] == true) {
$ticket_table = Tickets::where('ticket_number', '=', $result[0])->first();
$thread_id = Ticket_Thread::where('ticket_id', '=', $ticket_table->id)->max('id');
// $thread_id = Ticket_Thread::whereRaw('id = (select max(`id`) from ticket_thread)')->first();
$thread_id = $thread_id;
foreach ($mail->getAttachments() as $attachment) {
$support = "support";
// echo $_SERVER['DOCUMENT_ROOT'];
$dir_img_paths = __DIR__;
$dir_img_path = explode('/code', $dir_img_paths);
// dd($attachment->filePath);
$filepath = explode('../../../../../public', $attachment->filePath);
// var_dump($attachment->filePath);
// dd($filepath);
// $path = $dir_img_path[0]."/code/public/".$filepath[1];
$path = public_path() . $filepath[1];
// dd($path);
$filesize = filesize($path);
$file_data = file_get_contents($path);
$ext = pathinfo($attachment->filePath, PATHINFO_EXTENSION);
$imageid = $attachment->id;
$string = str_replace('-', '', $attachment->name);
$filename = explode('src', $attachment->filePath);
$filename = str_replace('\\', '', $filename);
$body = str_replace("cid:" . $imageid, $filepath[1], $body);
$pos = strpos($body, $filepath[1]);
if ($pos == false) {
if ($settings_email->first()->attachment == 1) {
$upload = new Ticket_attachments;
$upload->file = $file_data;
$upload->thread_id = $thread_id;
$upload->name = $filepath[1];
$upload->type = $ext;
$upload->size = $filesize;
$upload->poster = "ATTACHMENT";
$upload->save();
}
} else {
$upload = new Ticket_attachments;
$upload->file = $file_data;
$upload->thread_id = $thread_id;
$upload->name = $filepath[1];
$upload->type = $ext;
$upload->size = $filesize;
$upload->poster = "INLINE";
$upload->save();
}
unlink($path);
}
} else {
$upload = new Ticket_attachments;
$upload->file = $file_data;
$upload->thread_id = $thread_id;
$upload->name = $filepath[1];
$upload->type = $ext;
$upload->size = $filesize;
$upload->poster = "INLINE";
$upload->save();
}
unlink($path);
}
$body = Encoding::fixUTF8($body);
$thread = Ticket_Thread::where('id','=',$thread_id)->first();
$thread->body = $this->separate_reply($body) ;
$thread->save();
}
}
}
}
}
}
}
$body = Encoding::fixUTF8($body);
$thread = Ticket_Thread::where('id', '=', $thread_id)->first();
$thread->body = $this->separate_reply($body);
$thread->save();
}
}
}
}
}
}
}
/**
* separate reply
* @param type $body
* @return type string
*/
public function separate_reply($body) {
$body2 = explode('---Reply above this line---', $body);
$body3 = $body2[0];
return $body3;
}
/**
* separate reply
* @param type $body
* @return type string
*/
public function separate_reply($body) {
$body2 = explode('---Reply above this line---', $body);
$body3 = $body2[0];
return $body3;
}
/**
* Decode Imap text
* @param type $str
* @return type string
*/
public function decode_imap_text($str) {
$result = '';
$decode_header = imap_mime_header_decode($str);
foreach ($decode_header AS $obj) {
$result .= htmlspecialchars(rtrim($obj->text, "\t"));
}
return $result;
}
/**
* Decode Imap text
* @param type $str
* @return type string
*/
public function decode_imap_text($str) {
$result = '';
$decode_header = imap_mime_header_decode($str);
foreach ($decode_header AS $obj) {
$result .= htmlspecialchars(rtrim($obj->text, "\t"));
}
return $result;
}
/**
* fetch_attachments
* @return type
*/
public function fetch_attachments(){
$uploads = Upload::all();
foreach($uploads as $attachment) {
$image = @imagecreatefromstring($attachment->file);
ob_start();
imagejpeg($image, null, 80);
$data = ob_get_contents();
ob_end_clean();
$var = '<a href="" target="_blank"><img src="data:image/jpg;base64,' . base64_encode($data) . '"/></a>';
echo '<br/><span class="mailbox-attachment-icon has-img">'.$var.'</span>';
}
}
/**
* fetch_attachments
* @return type
*/
public function fetch_attachments() {
$uploads = Upload::all();
foreach ($uploads as $attachment) {
$image = @imagecreatefromstring($attachment->file);
ob_start();
imagejpeg($image, null, 80);
$data = ob_get_contents();
ob_end_clean();
$var = '<a href="" target="_blank"><img src="data:image/jpg;base64,' . base64_encode($data) . '"/></a>';
echo '<br/><span class="mailbox-attachment-icon has-img">' . $var . '</span>';
}
}
/**
* function to load data
* @param type $id
* @return type file
*/
public function get_data($id){
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('id','=',$id)->get();
foreach($attachments as $attachment)
{
header('Content-type: application/'.$attachment->type.'');
header('Content-Disposition: inline; filename='.$attachment->name.'');
header('Content-Transfer-Encoding: binary');
echo $attachment->file;
}
}
/**
* function to load data
* @param type $id
* @return type file
*/
public function get_data($id) {
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('id', '=', $id)->get();
foreach ($attachments as $attachment) {
header('Content-type: application/' . $attachment->type . '');
header('Content-Disposition: inline; filename=' . $attachment->name . '');
header('Content-Transfer-Encoding: binary');
echo $attachment->file;
}
}
}

264
app/Http/Controllers/Agent/helpdesk/NotificationController.php
View File

@@ -1,8 +1,9 @@
<?php namespace App\Http\Controllers\Agent\helpdesk;
<?php
namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// Model
use App\User;
use App\Model\helpdesk\Settings\Company;
@@ -10,7 +11,6 @@ use App\Model\helpdesk\Agent\Teams;
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Utility\Log_notification;
use App\Model\helpdesk\settings\Email;
// classes
use Exception;
@@ -24,138 +24,138 @@ use Exception;
*/
class NotificationController extends Controller {
/**
* This function is for sending daily report/notification about the system
**/
public function send_notification() {
//fetching email settings
$email = Email::where('id','=','1')->first();
// checking if the daily notification is enabled or not
if($email->notification_cron == 1){
// checking if current date is equal to the last entered daily notification log
$notification = Log_notification::where('log','=','NOT-1')->orderBy('id','DESC')->first();
$date = explode(" " , $notification->created_at);
if(Date('Y-m-d') == $date[0]){
} else {
// creating a daily notification log
Log_notification::create(['log'=>'NOT-1']);
$company = $this->company();
// Send notification details to admin
$this->send_notification_to_admin($company);
// Send notification details to team lead
$this->send_notification_to_team_lead($company);
// Send notification details to manager of a department
$this->send_notification_to_manager($company);
// Send notification details to all the agents
$this->send_notification_to_agent($company);
}
}
}
/**
* This function is for sending daily report/notification about the system
* */
public function send_notification() {
//fetching email settings
$email = Email::where('id', '=', '1')->first();
// checking if the daily notification is enabled or not
if ($email->notification_cron == 1) {
// checking if current date is equal to the last entered daily notification log
$notification = Log_notification::where('log', '=', 'NOT-1')->orderBy('id', 'DESC')->first();
$date = explode(" ", $notification->created_at);
if (Date('Y-m-d') == $date[0]) {
} else {
// creating a daily notification log
Log_notification::create(['log' => 'NOT-1']);
$company = $this->company();
// Send notification details to admin
$this->send_notification_to_admin($company);
// Send notification details to team lead
$this->send_notification_to_team_lead($company);
// Send notification details to manager of a department
$this->send_notification_to_manager($company);
// Send notification details to all the agents
$this->send_notification_to_agent($company);
}
}
}
/**
* Admin Notification/Report
* @param company
* @return mail
**/
public function send_notification_to_admin($company) {
// get all admin users
$users = User::where('role','=','admin')->get();
foreach ($users as $user) {
// Send notification details to admin
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
\Mail::send('emails.notifications.admin', ['company' => $company, 'name'=>$user_name], function ($message)use ($email, $user_name, $company) {
$message->to($email, $user_name)->subject($company . ' Daily Report ');
});
}
}
/**
* Admin Notification/Report
* @param company
* @return mail
* */
public function send_notification_to_admin($company) {
// get all admin users
$users = User::where('role', '=', 'admin')->get();
foreach ($users as $user) {
// Send notification details to admin
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
\Mail::send('emails.notifications.admin', ['company' => $company, 'name' => $user_name], function ($message)use ($email, $user_name, $company) {
$message->to($email, $user_name)->subject($company . ' Daily Report ');
});
}
}
/**
* Department Manager Notification/Report
* @return mail
**/
public function send_notification_to_manager($company) {
// get all department managers
$depts = Department::all();
foreach ($depts as $dept) {
if(isset($dept->manager)) {
$dept_name = $dept->name;
$users = User::where('id','=',$dept->manager)->get();
foreach ($users as $user) {
// Send notification details to manager of a department
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
\Mail::send('emails.notifications.manager', ['company' => $company, 'name'=>$user_name,'dept_id' => $dept->id, 'dept_name' => $dept->name], function ($message)use ($email, $user_name, $company, $dept_name) {
$message->to($email, $user_name)->subject($company . ' Daily Report for department manager of '. $dept_name.' department.');
});
}
}
}
}
/**
* Department Manager Notification/Report
* @return mail
* */
public function send_notification_to_manager($company) {
// get all department managers
$depts = Department::all();
foreach ($depts as $dept) {
if (isset($dept->manager)) {
$dept_name = $dept->name;
$users = User::where('id', '=', $dept->manager)->get();
foreach ($users as $user) {
// Send notification details to manager of a department
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
\Mail::send('emails.notifications.manager', ['company' => $company, 'name' => $user_name, 'dept_id' => $dept->id, 'dept_name' => $dept->name], function ($message)use ($email, $user_name, $company, $dept_name) {
$message->to($email, $user_name)->subject($company . ' Daily Report for department manager of ' . $dept_name . ' department.');
});
}
}
}
}
/**
* Team Lead Notification/Report
* @return mail
**/
public function send_notification_to_team_lead($company) {
// get all Team leads
$teams = Teams::all();
foreach ($teams as $team) {
if(isset($team->team_lead)) {
$team_name = $team->name;
$users = User::where('id','=',$team->team_lead)->get();
foreach ($users as $user) {
// Send notification details to team lead
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
\Mail::send('emails.notifications.lead', ['company' => $company, 'name'=>$user_name,'team_id' => $team->id], function ($message)use ($email, $user_name, $company, $team_name) {
$message->to($email, $user_name)->subject($company . ' Daily Report for Team Lead of team '. $team_name);
});
}
}
}
}
/**
* Team Lead Notification/Report
* @return mail
* */
public function send_notification_to_team_lead($company) {
// get all Team leads
$teams = Teams::all();
foreach ($teams as $team) {
if (isset($team->team_lead)) {
$team_name = $team->name;
$users = User::where('id', '=', $team->team_lead)->get();
foreach ($users as $user) {
// Send notification details to team lead
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
\Mail::send('emails.notifications.lead', ['company' => $company, 'name' => $user_name, 'team_id' => $team->id], function ($message)use ($email, $user_name, $company, $team_name) {
$message->to($email, $user_name)->subject($company . ' Daily Report for Team Lead of team ' . $team_name);
});
}
}
}
}
/**
* Agent Notification/Report
* @return mail
**/
public function send_notification_to_agent($company) {
// get all agents users
$users = User::where('role','=','agent')->get();
foreach ($users as $user) {
// Send notification details to all the agents
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
\Mail::send('emails.notifications.agent', ['company' => $company, 'name'=>$user_name, 'user_id' => 1], function ($message)use ($email, $user_name, $company) {
$message->to($email, $user_name)->subject($company . ' Daily Report for Agents');
});
}
}
/**
* Agent Notification/Report
* @return mail
* */
public function send_notification_to_agent($company) {
// get all agents users
$users = User::where('role', '=', 'agent')->get();
foreach ($users as $user) {
// Send notification details to all the agents
$email = $user->email;
$user_name = $user->first_name . " " . $user->last_name;
\Mail::send('emails.notifications.agent', ['company' => $company, 'name' => $user_name, 'user_id' => 1], function ($message)use ($email, $user_name, $company) {
$message->to($email, $user_name)->subject($company . ' Daily Report for Agents');
});
}
}
/**
* Fetching company name
* @return type variable
*/
public function company() {
// fetching comapny model
$company = Company::Where('id','=','1')->first();
// fetching company name
if($company->company_name == null){
$company = "Support Center";
}else{
$company = $company->company_name;
}
return $company;
}
/**
* Fetching company name
* @return type variable
*/
public function company() {
// fetching comapny model
$company = Company::Where('id', '=', '1')->first();
// fetching company name
if ($company->company_name == null) {
$company = "Support Center";
} else {
$company = $company->company_name;
}
return $company;
}
// // testing
// public function test(){
// $email = "sujit.prasad@ladybirdweb.com";
// $user_name = "sujit prasad";
// \Mail::send('emails.notifications.test', ['user_id' => 1], function ($message) use($email, $user_name) {
// $message->to($email, $user_name)->subject('testing reporting');
// });
// }
}
// // testing
// public function test(){
// $email = "sujit.prasad@ladybirdweb.com";
// $user_name = "sujit prasad";
// \Mail::send('emails.notifications.test', ['user_id' => 1], function ($message) use($email, $user_name) {
// $message->to($email, $user_name)->subject('testing reporting');
// });
// }
}

403
app/Http/Controllers/Agent/helpdesk/OrganizationController.php
View File

@@ -1,13 +1,14 @@
<?php namespace App\Http\Controllers\Agent\helpdesk;
<?php
namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\OrganizationRequest;
/* include organization model */
use App\Http\Requests\helpdesk\OrganizationUpdate;
// models
/* Define OrganizationRequest to validate the create form */
use App\Model\helpdesk\Agent_panel\Organization;
@@ -27,73 +28,73 @@ use Exception;
*/
class OrganizationController extends Controller {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking for authentication
$this->middleware('auth');
$this->middleware('auth');
// checking if the role is agent
$this->middleware('role.agent');
}
$this->middleware('role.agent');
}
/**
* Display a listing of the resource.
* @param type Organization $org
* @return type Response
*/
public function index() {
try {
/* get all values of table organization */
return view('themes.default1.agent.helpdesk.organization.index');
} catch (Exception $e) {
return view('404');
}
}
/**
* Display a listing of the resource.
* @param type Organization $org
* @return type Response
*/
public function index() {
try {
/* get all values of table organization */
return view('themes.default1.agent.helpdesk.organization.index');
} catch (Exception $e) {
return view('404');
}
}
/**
* This function is used to display the list of Organizations
* @return datatable
*/
public function org_list() {
// chumper datable package call to display Advance datatable
return \Datatable::collection(Organization::all())
/* searchable name */
->searchColumns('name')
/* order by name and website */
->orderColumns('name', 'website')
/* column name */
->addColumn('name', function ($model) {
// return $model->name;
if(strlen($model->name) > 20) {
$orgname = substr($model->name, 0, 25);
$orgname = substr($orgname, 0, strrpos($orgname, ' ')).' ...';
} else {
$orgname = $model->name;
}
return $orgname;
})
/* column website */
->addColumn('website', function ($model) {
$website = $model->website;
return $website;
})
/* column phone number */
->addColumn('phone', function ($model) {
$phone = $model->phone;
return $phone;
})
/* column action buttons */
->addColumn('Actions', function ($model) {
// displaying action buttons
// modal popup to delete data
return '<span data-toggle="modal" data-target="#deletearticle'.$model->id .'"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . ' </button></span>&nbsp;<a href="'.route('organizations.edit', $model->id).'" class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href="'.route('organizations.show', $model->id).'" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
<div class="modal fade" id="deletearticle'.$model->id .'">
/**
* This function is used to display the list of Organizations
* @return datatable
*/
public function org_list() {
// chumper datable package call to display Advance datatable
return \Datatable::collection(Organization::all())
/* searchable name */
->searchColumns('name')
/* order by name and website */
->orderColumns('name', 'website')
/* column name */
->addColumn('name', function ($model) {
// return $model->name;
if (strlen($model->name) > 20) {
$orgname = substr($model->name, 0, 25);
$orgname = substr($orgname, 0, strrpos($orgname, ' ')) . ' ...';
} else {
$orgname = $model->name;
}
return $orgname;
})
/* column website */
->addColumn('website', function ($model) {
$website = $model->website;
return $website;
})
/* column phone number */
->addColumn('phone', function ($model) {
$phone = $model->phone;
return $phone;
})
/* column action buttons */
->addColumn('Actions', function ($model) {
// displaying action buttons
// modal popup to delete data
return '<span data-toggle="modal" data-target="#deletearticle' . $model->id . '"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . ' </button></span>&nbsp;<a href="' . route('organizations.edit', $model->id) . '" class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href="' . route('organizations.show', $model->id) . '" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
<div class="modal fade" id="deletearticle' . $model->id . '">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
@@ -101,154 +102,154 @@ class OrganizationController extends Controller {
<h4 class="modal-title">Are You Sure ?</h4>
</div>
<div class="modal-body">
'.$model->user_name.'
' . $model->user_name . '
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
<a href="'.route('org.delete',$model->id).'"><button class="btn btn-danger">delete</button></a>
<a href="' . route('org.delete', $model->id) . '"><button class="btn btn-danger">delete</button></a>
</div>
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->
</div>';
})
->make();
}
})
->make();
}
/**
* Show the form for creating a new organization.
* @return type Response
*/
public function create() {
try {
return view('themes.default1.agent.helpdesk.organization.create');
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new organization.
* @return type Response
*/
public function create() {
try {
return view('themes.default1.agent.helpdesk.organization.create');
} catch (Exception $e) {
return view('404');
}
}
/**
* Store a newly created organization in storage.
* @param type Organization $org
* @param type OrganizationRequest $request
* @return type Redirect
*/
public function store(Organization $org, OrganizationRequest $request) {
try {
/* Insert the all input request to organization table */
/* Check whether function success or not */
if ($org->fill($request->input())->save() == true) {
/* redirect to Index page with Success Message */
return redirect('organizations')->with('success', 'Organization Created Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('organizations')->with('fails', 'Organization can not Create');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('organizations')->with('fails', 'Organization can not Create');
}
}
/**
* Store a newly created organization in storage.
* @param type Organization $org
* @param type OrganizationRequest $request
* @return type Redirect
*/
public function store(Organization $org, OrganizationRequest $request) {
try {
/* Insert the all input request to organization table */
/* Check whether function success or not */
if ($org->fill($request->input())->save() == true) {
/* redirect to Index page with Success Message */
return redirect('organizations')->with('success', 'Organization Created Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('organizations')->with('fails', 'Organization can not Create');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('organizations')->with('fails', 'Organization can not Create');
}
}
/**
* Display the specified organization.
* @param type $id
* @param type Organization $org
* @return type view
*/
public function show($id, Organization $org) {
try {
/* select the field by id */
$orgs = $org->whereId($id)->first();
/* To view page */
return view('themes.default1.agent.helpdesk.organization.show', compact('orgs'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Display the specified organization.
* @param type $id
* @param type Organization $org
* @return type view
*/
public function show($id, Organization $org) {
try {
/* select the field by id */
$orgs = $org->whereId($id)->first();
/* To view page */
return view('themes.default1.agent.helpdesk.organization.show', compact('orgs'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Show the form for editing the specified organization.
* @param type $id
* @param type Organization $org
* @return type view
*/
public function edit($id, Organization $org) {
try {
/* select the field by id */
$orgs = $org->whereId($id)->first();
/* To view page */
return view('themes.default1.agent.helpdesk.organization.edit', compact('orgs'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for editing the specified organization.
* @param type $id
* @param type Organization $org
* @return type view
*/
public function edit($id, Organization $org) {
try {
/* select the field by id */
$orgs = $org->whereId($id)->first();
/* To view page */
return view('themes.default1.agent.helpdesk.organization.edit', compact('orgs'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Update the specified organization in storage.
* @param type $id
* @param type Organization $org
* @param type OrganizationUpdate $request
* @return type Redirect
*/
public function update($id, Organization $org, OrganizationUpdate $request) {
/* select the field by id */
$orgs = $org->whereId($id)->first();
/* update the organization table */
/* Check whether function success or not */
try {
if ($orgs->fill($request->input())->save() == true) {
/* redirect to Index page with Success Message */
return redirect('organizations')->with('success', 'Organization Updated Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('organizations')->with('fails', 'Organization can not Update');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('organizations')->with('fails', $e->errorInfo[2]);
}
}
/**
* Update the specified organization in storage.
* @param type $id
* @param type Organization $org
* @param type OrganizationUpdate $request
* @return type Redirect
*/
public function update($id, Organization $org, OrganizationUpdate $request) {
/**
* Delete a specified organization from storage.
* @param type int $id
* @return type Redirect
*/
public function destroy($id, Organization $org, User_org $user_org) {
/* select the field by id */
$orgs = $org->whereId($id)->first();
$user_orgs = $user_org->where('org_id','=',$id)->get();
foreach ($user_orgs as $user_org) {
$user_org->delete();
}
/* Delete the field selected from the table */
/* Check whether function success or not */
try {
$orgs->delete();
/* redirect to Index page with Success Message */
return redirect('organizations')->with('success', 'Organization Deleted Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('organizations')->with('fails', $e->errorInfo[2]);
}
}
/* select the field by id */
$orgs = $org->whereId($id)->first();
/* update the organization table */
/* Check whether function success or not */
try {
if ($orgs->fill($request->input())->save() == true) {
/* redirect to Index page with Success Message */
return redirect('organizations')->with('success', 'Organization Updated Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('organizations')->with('fails', 'Organization can not Update');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('organizations')->with('fails', $e->errorInfo[2]);
}
}
/**
* Soring an organization head
* @param type $id
* @return type boolean
*/
public function Head_Org($id){
// get the user to make organization head
$head_user = \Input::get('user');
// get an instance of the selected organization
$org_head = Organization::where('id','=',$id)->first();
$org_head->head = $head_user;
// save the user to organization head
$org_head->save();
return 1;
}
/**
* Delete a specified organization from storage.
* @param type int $id
* @return type Redirect
*/
public function destroy($id, Organization $org, User_org $user_org) {
/* select the field by id */
$orgs = $org->whereId($id)->first();
$user_orgs = $user_org->where('org_id', '=', $id)->get();
foreach ($user_orgs as $user_org) {
$user_org->delete();
}
/* Delete the field selected from the table */
/* Check whether function success or not */
try {
$orgs->delete();
/* redirect to Index page with Success Message */
return redirect('organizations')->with('success', 'Organization Deleted Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('organizations')->with('fails', $e->errorInfo[2]);
}
}
/**
* Soring an organization head
* @param type $id
* @return type boolean
*/
public function Head_Org($id) {
// get the user to make organization head
$head_user = \Input::get('user');
// get an instance of the selected organization
$org_head = Organization::where('id', '=', $id)->first();
$org_head->head = $head_user;
// save the user to organization head
$org_head->save();
return 1;
}
}

117
app/Http/Controllers/Agent/helpdesk/Ticket2Controller.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Agent\helpdesk;
<?php
namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
@@ -36,64 +39,64 @@ use PDF;
*/
class Ticket2Controller extends Controller {
/**
* Create a new controller instance.
* @return type response
*/
public function __construct() {
SettingsController::smtp();
$this->middleware('auth');
}
/**
* Create a new controller instance.
* @return type response
*/
public function __construct() {
SettingsController::smtp();
$this->middleware('auth');
}
/**
* Show the Inbox ticket list page
* @return type response
*/
public function deptopen($id) {
$dept = Department::where('name','=',$id)->first();
if(Auth::user()->role == 'agent') {
if(Auth::user()->dept_id == $dept->id) {
return view('themes.default1.agent.helpdesk.dept-ticket.open',compact('id'));
} else {
return redirect()->back()->with('fails','Unauthorised!');
}
} else {
return view('themes.default1.agent.helpdesk.dept-ticket.open',compact('id'));
}
}
/**
* Show the Inbox ticket list page
* @return type response
*/
public function deptopen($id) {
$dept = Department::where('name', '=', $id)->first();
if (Auth::user()->role == 'agent') {
if (Auth::user()->dept_id == $dept->id) {
return view('themes.default1.agent.helpdesk.dept-ticket.open', compact('id'));
} else {
return redirect()->back()->with('fails', 'Unauthorised!');
}
} else {
return view('themes.default1.agent.helpdesk.dept-ticket.open', compact('id'));
}
}
/**
* Show the Inbox ticket list page
* @return type response
*/
public function deptclose($id) {
$dept = Department::where('name','=',$id)->first();
if(Auth::user()->role == 'agent') {
if(Auth::user()->dept_id == $dept->id) {
return view('themes.default1.agent.helpdesk.dept-ticket.closed',compact('id'));
} else {
return redirect()->back()->with('fails','Unauthorised!');
}
} else {
return view('themes.default1.agent.helpdesk.dept-ticket.closed',compact('id'));
}
}
/**
* Show the Inbox ticket list page
* @return type response
*/
public function deptclose($id) {
$dept = Department::where('name', '=', $id)->first();
if (Auth::user()->role == 'agent') {
if (Auth::user()->dept_id == $dept->id) {
return view('themes.default1.agent.helpdesk.dept-ticket.closed', compact('id'));
} else {
return redirect()->back()->with('fails', 'Unauthorised!');
}
} else {
return view('themes.default1.agent.helpdesk.dept-ticket.closed', compact('id'));
}
}
/**
* Show the Inbox ticket list page
* @return type response
*/
public function deptinprogress($id) {
$dept = Department::where('name','=',$id)->first();
if(Auth::user()->role == 'agent') {
if(Auth::user()->dept_id == $dept->id) {
return view('themes.default1.agent.helpdesk.dept-ticket.inprogress',compact('id'));
} else {
return redirect()->back()->with('fails','Unauthorised!');
}
} else {
return view('themes.default1.agent.helpdesk.dept-ticket.inprogress',compact('id'));
}
}
/**
* Show the Inbox ticket list page
* @return type response
*/
public function deptinprogress($id) {
$dept = Department::where('name', '=', $id)->first();
if (Auth::user()->role == 'agent') {
if (Auth::user()->dept_id == $dept->id) {
return view('themes.default1.agent.helpdesk.dept-ticket.inprogress', compact('id'));
} else {
return redirect()->back()->with('fails', 'Unauthorised!');
}
} else {
return view('themes.default1.agent.helpdesk.dept-ticket.inprogress', compact('id'));
}
}
}

4205
app/Http/Controllers/Agent/helpdesk/TicketController.php
View File

File diff suppressed because it is too large Load Diff

672
app/Http/Controllers/Agent/helpdesk/UserController.php
View File

@@ -1,7 +1,9 @@
<?php namespace App\Http\Controllers\Agent\helpdesk;
<?php
namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
/* Include Sys_user Model */
use App\Http\Requests\helpdesk\ProfilePassword;
@@ -11,12 +13,10 @@ use App\Http\Requests\helpdesk\ProfileRequest;
use App\Http\Requests\helpdesk\Sys_userRequest;
/* include guest_note model */
use App\Http\Requests\helpdesk\Sys_userUpdate;
// models
use App\Model\helpdesk\Agent_panel\Organization;
use App\Model\helpdesk\Agent_panel\User_org;
use App\User;
// classes
use Auth;
use Hash;
@@ -34,350 +34,350 @@ use Exception;
*/
class UserController extends Controller {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking authentication
$this->middleware('auth');
// checking if role is agent
$this->middleware('role.agent');
}
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking authentication
$this->middleware('auth');
// checking if role is agent
$this->middleware('role.agent');
}
/**
* Display all list of the users.
* @param type User $user
* @return type view
*/
public function index() {
try {
/* get all values in Sys_user */
return view('themes.default1.agent.helpdesk.user.index');
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* Display all list of the users.
* @param type User $user
* @return type view
*/
public function index() {
try {
/* get all values in Sys_user */
return view('themes.default1.agent.helpdesk.user.index');
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* This function is used to display the list of users using chumper datatables
* @return datatable
*/
public function user_list() {
// displaying list of users with chumper datatables
return \Datatable::collection(User::where('role','!=','admin')->where('role','!=','agent')->get())
/* searchable column username */
->searchColumns('user_name')
/* order column username and email */
->orderColumns('user_name', 'email')
/* column username */
->addColumn('user_name', function ($model) {
if(strlen($model->user_name) > 20) {
$username = substr($model->user_name, 0, 30);
$username = substr($username, 0, strrpos($username, ' ')).' ...';
} else {
$username = $model->user_name;
}
return $username;
})
/* column email */
->addColumn('email', function ($model) {
$email = $model->email;
return $email;
})
/* column phone */
->addColumn('phone', function ($model) {
$phone = "";
if($model->phone_number) {
$phone = $model->ext . ' ' . $model->phone_number;
}
$mobile = "";
if($model->mobile) {
$mobile = $model->mobile;
}
$phone = $phone ."&nbsp;&nbsp;&nbsp;". $mobile;
return $phone;
})
/* column account status */
->addColumn('status', function ($model) {
$status = $model->active;
if($status == 1) {
$stat = '<button class="btn btn-success btn-xs">Active</button>';
} else {
$stat = '<button class="btn btn-danger btn-xs">Inactive</button>';
}
return $stat;
})
/* column ban status */
->addColumn('ban', function ($model) {
$status = $model->ban;
if($status == 1) {
$stat = '<button class="btn btn-danger btn-xs">Banned</button>';
} else {
$stat = '<button class="btn btn-success btn-xs">Active</button>';
}
return $stat;
})
/* column last login date */
->addColumn('lastlogin', function ($model) {
$t = $model->updated_at;
return TicketController::usertimezone($t);
})
/* column actions */
->addColumn('Actions', function ($model) {
return '<a href="'.route('user.edit', $model->id).'" class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp; <a href="'.route('user.show', $model->id).'" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>';
})
->make();
}
/**
* This function is used to display the list of users using chumper datatables
* @return datatable
*/
public function user_list() {
// displaying list of users with chumper datatables
return \Datatable::collection(User::where('role', '!=', 'admin')->where('role', '!=', 'agent')->get())
/* searchable column username */
->searchColumns('user_name')
/* order column username and email */
->orderColumns('user_name', 'email')
/* column username */
->addColumn('user_name', function ($model) {
if (strlen($model->user_name) > 20) {
$username = substr($model->user_name, 0, 30);
$username = substr($username, 0, strrpos($username, ' ')) . ' ...';
} else {
$username = $model->user_name;
}
return $username;
})
/* column email */
->addColumn('email', function ($model) {
$email = $model->email;
return $email;
})
/* column phone */
->addColumn('phone', function ($model) {
$phone = "";
if ($model->phone_number) {
$phone = $model->ext . ' ' . $model->phone_number;
}
$mobile = "";
if ($model->mobile) {
$mobile = $model->mobile;
}
$phone = $phone . "&nbsp;&nbsp;&nbsp;" . $mobile;
return $phone;
})
/* column account status */
->addColumn('status', function ($model) {
$status = $model->active;
if ($status == 1) {
$stat = '<button class="btn btn-success btn-xs">Active</button>';
} else {
$stat = '<button class="btn btn-danger btn-xs">Inactive</button>';
}
return $stat;
})
/* column ban status */
->addColumn('ban', function ($model) {
$status = $model->ban;
if ($status == 1) {
$stat = '<button class="btn btn-danger btn-xs">Banned</button>';
} else {
$stat = '<button class="btn btn-success btn-xs">Active</button>';
}
return $stat;
})
/* column last login date */
->addColumn('lastlogin', function ($model) {
$t = $model->updated_at;
return TicketController::usertimezone($t);
})
/* column actions */
->addColumn('Actions', function ($model) {
return '<a href="' . route('user.edit', $model->id) . '" class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp; <a href="' . route('user.show', $model->id) . '" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>';
})
->make();
}
/**
* Show the form for creating a new users.
* @return type view
*/
public function create() {
try {
return view('themes.default1.agent.helpdesk.user.create');
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* Show the form for creating a new users.
* @return type view
*/
public function create() {
try {
return view('themes.default1.agent.helpdesk.user.create');
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Store a newly created users in storage.
* @param type User $user
* @param type Sys_userRequest $request
* @return type redirect
*/
public function store(User $user, Sys_userRequest $request) {
/* insert the input request to sys_user table */
/* Check whether function success or not */
$user->email = $request->input('email');
$user->user_name = $request->input('full_name');
$user->mobile = $request->input('mobile');
$user->ext = $request->input('ext');
$user->phone_number = $request->input('phone_number');
$user->active = $request->input('active');
$user->internal_note = $request->input('internal_note');
$user->role = 'user';
try {
$user->save();
/* redirect to Index page with Success Message */
return redirect('user')->with('success', 'User Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', $e->errorInfo[2]);
}
}
/**
* Store a newly created users in storage.
* @param type User $user
* @param type Sys_userRequest $request
* @return type redirect
*/
public function store(User $user, Sys_userRequest $request) {
/* insert the input request to sys_user table */
/* Check whether function success or not */
$user->email = $request->input('email');
$user->user_name = $request->input('full_name');
$user->mobile = $request->input('mobile');
$user->ext = $request->input('ext');
$user->phone_number = $request->input('phone_number');
$user->active = $request->input('active');
$user->internal_note = $request->input('internal_note');
$user->role = 'user';
try {
$user->save();
/* redirect to Index page with Success Message */
return redirect('user')->with('success', 'User Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', $e->errorInfo[2]);
}
}
/**
* Display the specified users.
* @param type int $id
* @param type User $user
* @return type view
*/
public function show($id, User $user) {
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.show', compact('users'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Display the specified users.
* @param type int $id
* @param type User $user
* @return type view
*/
public function show($id, User $user) {
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.show', compact('users'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type User $user
* @return type Response
*/
public function edit($id, User $user) {
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.edit', compact('users'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type User $user
* @return type Response
*/
public function edit($id, User $user) {
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.edit', compact('users'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Update the specified user in storage.
* @param type int $id
* @param type User $user
* @param type Sys_userUpdate $request
* @return type Response
*/
public function update($id, User $user, Sys_userUpdate $request) {
/**
* Update the specified user in storage.
* @param type int $id
* @param type User $user
* @param type Sys_userUpdate $request
* @return type Response
*/
public function update($id, User $user, Sys_userUpdate $request) {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
/* Update the value by selected field */
/* Check whether function success or not */
try{
$users->fill($request->input())->save();
/* redirect to Index page with Success Message */
return redirect('user')->with('success', 'User Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
/* Update the value by selected field */
/* Check whether function success or not */
try {
$users->fill($request->input())->save();
/* redirect to Index page with Success Message */
return redirect('user')->with('success', 'User Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* get agent profile page
* @return type view
*/
public function getProfile() {
$user = Auth::user();
try {
return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
} catch(Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* get agent profile page
* @return type view
*/
public function getProfile() {
$user = Auth::user();
try {
return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* get profile edit page
* @return type view
*/
public function getProfileedit() {
$user = Auth::user();
try {
return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'));
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* get profile edit page
* @return type view
*/
public function getProfileedit() {
$user = Auth::user();
try {
return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* post profile edit
* @param type int $id
* @param type ProfileRequest $request
* @return type Redirect
*/
public function postProfileedit(ProfileRequest $request) {
// geet authenticated user details
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
// checking availability of agent profile ppicture
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/media/profilepic';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/media/profilepic';
$user->profile_pic = $name;
}
}
// checking if the post system includes agent profile picture upload
if (Input::file('profile_pic')) {
// fetching picture name
$name = Input::file('profile_pic')->getClientOriginalName();
// fetching upload destination path
$destinationPath = 'lb-faveo/media/profilepic';
// adding a random value to profile picture filename
$fileName = rand(0000, 9999) . '.' . $name;
// moving the picture to a destination folder
Input::file('profile_pic')->move($destinationPath, $fileName);
// saving filename to database
$user->profile_pic = $fileName;
} else {
try{
$user->fill($request->except('profile_pic', 'gender'))->save();
return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
} catch (Exception $e){
return Redirect::route('profile')->with('success', $e->errorInfo[2]);
}
}
if ($user->fill($request->except('profile_pic'))->save()) {
return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
}
}
/**
* post profile edit
* @param type int $id
* @param type ProfileRequest $request
* @return type Redirect
*/
public function postProfileedit(ProfileRequest $request) {
// geet authenticated user details
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
// checking availability of agent profile ppicture
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/media/profilepic';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/media/profilepic';
$user->profile_pic = $name;
}
}
// checking if the post system includes agent profile picture upload
if (Input::file('profile_pic')) {
// fetching picture name
$name = Input::file('profile_pic')->getClientOriginalName();
// fetching upload destination path
$destinationPath = 'lb-faveo/media/profilepic';
// adding a random value to profile picture filename
$fileName = rand(0000, 9999) . '.' . $name;
// moving the picture to a destination folder
Input::file('profile_pic')->move($destinationPath, $fileName);
// saving filename to database
$user->profile_pic = $fileName;
} else {
try {
$user->fill($request->except('profile_pic', 'gender'))->save();
return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
} catch (Exception $e) {
return Redirect::route('profile')->with('success', $e->errorInfo[2]);
}
}
if ($user->fill($request->except('profile_pic'))->save()) {
return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
}
}
/**
* Post profile password
* @param type int $id
* @param type ProfilePassword $request
* @return type Redirect
*/
public function postProfilePassword($id, ProfilePassword $request) {
// get authenticated user
$user = Auth::user();
// checking if the old password matches the new password
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
try{
$user->save();
return redirect('profile-edit')->with('success1', 'Password Updated sucessfully');
} catch (Exception $e) {
return redirect('profile-edit')->with('fails', $e->errorInfo[2]);
}
} else {
return redirect('profile-edit')->with('fails1', 'Password was not Updated. Incorrect old password');
}
}
/**
* Post profile password
* @param type int $id
* @param type ProfilePassword $request
* @return type Redirect
*/
public function postProfilePassword($id, ProfilePassword $request) {
// get authenticated user
$user = Auth::user();
// checking if the old password matches the new password
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
try {
$user->save();
return redirect('profile-edit')->with('success1', 'Password Updated sucessfully');
} catch (Exception $e) {
return redirect('profile-edit')->with('fails', $e->errorInfo[2]);
}
} else {
return redirect('profile-edit')->with('fails1', 'Password was not Updated. Incorrect old password');
}
}
/**
* Assigning an user to an organization
* @param type $id
* @return type boolean
*/
public function UserAssignOrg($id) {
$org = Input::get('org');
$user_org = new User_org;
$user_org->org_id = $org;
$user_org->user_id = $id;
$user_org->save();
return 1;
}
/**
* Assigning an user to an organization
* @param type $id
* @return type boolean
*/
public function UserAssignOrg($id) {
$org = Input::get('org');
$user_org = new User_org;
$user_org->org_id = $org;
$user_org->user_id = $id;
$user_org->save();
return 1;
}
/**
* creating an organization in user profile page via modal popup
* @param type $id
* @return type
*/
public function User_Create_Org($id) {
// checking if the entered value for website is available in database
if(Input::get('website')!=null) {
// checking website
$check = Organization::where('website','=',Input::get('website'))->first();
} else {
$check = null;
}
// checking if the name is unique
$check2 = Organization::where('name','=',Input::get('name'))->first();
// if any of the fields is not available then return false
if (\Input::get('name') == null) {
return "Name is required";
} elseif($check2 != null) {
return "Name should be Unique";
} elseif($check != null) {
return "Website should be Unique";
} else {
// storing organization details and assigning the current user to that organization
$org = new Organization;
$org->name = Input::get('name');
$org->phone = Input::get('phone');
$org->website = Input::get('website');
$org->address = Input::get('address');
$org->internal_notes = Input::get('internal');
$org->save();
/**
* creating an organization in user profile page via modal popup
* @param type $id
* @return type
*/
public function User_Create_Org($id) {
// checking if the entered value for website is available in database
if (Input::get('website') != null) {
// checking website
$check = Organization::where('website', '=', Input::get('website'))->first();
} else {
$check = null;
}
// checking if the name is unique
$check2 = Organization::where('name', '=', Input::get('name'))->first();
// if any of the fields is not available then return false
if (\Input::get('name') == null) {
return "Name is required";
} elseif ($check2 != null) {
return "Name should be Unique";
} elseif ($check != null) {
return "Website should be Unique";
} else {
// storing organization details and assigning the current user to that organization
$org = new Organization;
$org->name = Input::get('name');
$org->phone = Input::get('phone');
$org->website = Input::get('website');
$org->address = Input::get('address');
$org->internal_notes = Input::get('internal');
$org->save();
$user_org = new User_org;
$user_org->org_id = $org->id;
$user_org->user_id = $id;
$user_org->save();
// for success return 0
return 0;
}
}
}
$user_org = new User_org;
$user_org->org_id = $org->id;
$user_org->user_id = $id;
$user_org->save();
// for success return 0
return 0;
}
}
}

431
app/Http/Controllers/Agent/kb/ArticleController.php
View File

@@ -1,22 +1,21 @@
<?php namespace App\Http\Controllers\Agent\kb;
<?php
namespace App\Http\Controllers\Agent\kb;
// Controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\kb\SettingsController;
use App\Http\Controllers\Client\kb\UserController;
use App\Http\Controllers\Agent\helpdesk\TicketController;
// Requests
use App\Http\Requests\kb\ArticleRequest;
use App\Http\Requests\kb\ArticleUpdate;
// Models
use App\Model\kb\Article;
use App\Model\kb\Category;
use App\Model\kb\Relationship;
use App\Model\kb\Settings;
use App\Model\kb\Comment;
// Classes
use Auth;
use Chumper\Datatable\Table;
@@ -36,52 +35,52 @@ use Exception;
*/
class ArticleController extends Controller {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking authentication
$this->middleware('auth');
// checking roles
$this->middleware('roles');
SettingsController::language();
}
public function test() {
//$table = $this->setDatatable();
return view('themes.default1.agent.kb.article.test');
}
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking authentication
$this->middleware('auth');
// checking roles
$this->middleware('roles');
SettingsController::language();
}
/**
* Fetching all the list of articles in a chumper datatable format
* @return type void
*/
public function getData() {
// returns chumper datatable
return Datatable::collection(Article::All())
/* searcable column name */
->searchColumns('name')
/* order column name and description */
->orderColumns('name', 'description')
/* add column name */
->addColumn('name', function ($model) {
return $model->name;
})
/* add column Created */
->addColumn('Created', function ($model) {
$t = $model->created_at;
return TicketController::usertimezone($t);
})
/* add column action */
->addColumn('Actions', function ($model) {
/* here are all the action buttons and modal popup to delete articles with confirmations */
return '<span data-toggle="modal" data-target="#deletearticle'.$model->id .'"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . ' </button></span>&nbsp;<a href=article/' . $model->id . '/edit class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href=show/'.$model->slug .' class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
<div class="modal fade" id="deletearticle'.$model->id .'">
public function test() {
//$table = $this->setDatatable();
return view('themes.default1.agent.kb.article.test');
}
/**
* Fetching all the list of articles in a chumper datatable format
* @return type void
*/
public function getData() {
// returns chumper datatable
return Datatable::collection(Article::All())
/* searcable column name */
->searchColumns('name')
/* order column name and description */
->orderColumns('name', 'description')
/* add column name */
->addColumn('name', function ($model) {
return $model->name;
})
/* add column Created */
->addColumn('Created', function ($model) {
$t = $model->created_at;
return TicketController::usertimezone($t);
})
/* add column action */
->addColumn('Actions', function ($model) {
/* here are all the action buttons and modal popup to delete articles with confirmations */
return '<span data-toggle="modal" data-target="#deletearticle' . $model->id . '"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . ' </button></span>&nbsp;<a href=article/' . $model->id . '/edit class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href=show/' . $model->slug . ' class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
<div class="modal fade" id="deletearticle' . $model->id . '">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
@@ -89,188 +88,192 @@ class ArticleController extends Controller {
<h4 class="modal-title">Are You Sure ?</h4>
</div>
<div class="modal-body">
'.$model->name.'
' . $model->name . '
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
<a href="article/delete/'.$model->slug.'"><button class="btn btn-danger">delete</button></a>
<a href="article/delete/' . $model->slug . '"><button class="btn btn-danger">delete</button></a>
</div>
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->
</div>';
})
->make();
}
})
->make();
}
/**
* List of Articles
* @return type view
*/
public function index() {
/* show article list */
try{
return view('themes.default1.agent.kb.article.index');
} catch(Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* List of Articles
* @return type view
*/
public function index() {
/* show article list */
try {
return view('themes.default1.agent.kb.article.index');
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Creating a Article
* @param type Category $category
* @return type view
*/
public function create(Category $category) {
/* get the attributes of the category */
$category = $category->lists('id', 'name');
/* get the create page */
try{
return view('themes.default1.agent.kb.article.create', compact('category'));
} catch(Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* Creating a Article
* @param type Category $category
* @return type view
*/
public function create(Category $category) {
/* get the attributes of the category */
$category = $category->lists('id', 'name');
/* get the create page */
try {
return view('themes.default1.agent.kb.article.create', compact('category'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Insert the values to the article
* @param type Article $article
* @param type ArticleRequest $request
* @return type redirect
*/
public function store(Article $article, ArticleRequest $request) {
// requesting the values to store article data
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$article->slug = $slug;
$article->fill($request->except('created_at','slug'))->save();
// creating article category relationship
$requests = $request->input('category_id');
$id = $article->id;
foreach ($requests as $req) {
DB::insert('insert into kb_article_relationship (category_id, article_id) values (?,?)', [$req, $id]);
}
/* insert the values to the article table */
try{
$article->fill($request->except('slug'))->save();
return redirect('article')->with('success', 'Article Inserted Successfully');
} catch (Exception $e) {
return redirect('article')->with('fails', 'Article Not Inserted'. '<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Insert the values to the article
* @param type Article $article
* @param type ArticleRequest $request
* @return type redirect
*/
public function store(Article $article, ArticleRequest $request) {
// requesting the values to store article data
$publishTime = $request->input('year') . '-' . $request->input('month') . '-' . $request->input('day') . ' ' . $request->input('hour') . ':' . $request->input('minute') . ':00';
/**
* Edit an Article by id
* @param type Integer $id
* @param type Article $article
* @param type Relationship $relation
* @param type Category $category
* @return view
*/
public function edit($slug, Article $article, Relationship $relation, Category $category) {
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$article->slug = $slug;
$article->publish_time = $publishTime;
$article->fill($request->except('created_at', 'slug'))->save();
// creating article category relationship
$requests = $request->input('category_id');
$id = $article->id;
$aid = $article->where('id', $slug)->first();
$id = $aid->id;
foreach ($requests as $req) {
DB::insert('insert into kb_article_relationship (category_id, article_id) values (?,?)', [$req, $id]);
}
/* insert the values to the article table */
try {
$article->fill($request->except('slug'))->save();
return redirect('article')->with('success', 'Article Inserted Successfully');
} catch (Exception $e) {
return redirect('article')->with('fails', 'Article Not Inserted' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/* define the selected fields */
$assign = $relation->where('article_id', $id)->lists('category_id');
/* get the attributes of the category */
$category = $category->lists('id', 'name');
/* get the selected article and display it at edit page */
/* Get the selected article with id */
$article = $article->whereId($id)->first();
/* send to the edit page */
try {
return view('themes.default1.agent.kb.article.edit', compact('assign', 'article', 'category'));
} catch(Exception $e){
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* Edit an Article by id
* @param type Integer $id
* @param type Article $article
* @param type Relationship $relation
* @param type Category $category
* @return view
*/
public function edit($slug, Article $article, Relationship $relation, Category $category) {
$aid = $article->where('id', $slug)->first();
$id = $aid->id;
/* define the selected fields */
$assign = $relation->where('article_id', $id)->lists('category_id');
/* get the attributes of the category */
$category = $category->lists('id', 'name');
/* get the selected article and display it at edit page */
/* Get the selected article with id */
$article = $article->whereId($id)->first();
/* send to the edit page */
try {
return view('themes.default1.agent.kb.article.edit', compact('assign', 'article', 'category'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Update an Artile by id
* @param type Integer $id
* @param type Article $article
* @param type Relationship $relation
* @param type ArticleRequest $request
* @return Response
*/
public function update($slug, Article $article, Relationship $relation, ArticleUpdate $request) {
$aid = $article->where('id', $slug)->first();
$id = $aid->id;
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
// dd($slug);
$article->slug = $slug;
/* get the attribute of relation table where id==$id */
$relation = $relation->where('article_id', $id);
$relation->delete();
/* get the request of the current articles */
$article = $article->whereId($id)->first();
$requests = $request->input('category_id');
$id = $article->id;
foreach ($requests as $req) {
DB::insert('insert into article_relationship (category_id, article_id) values (?,?)', [$req, $id]);
}
/* update the value to the table */
try{
$article->fill($request->all())->save();
$article->slug = $slug;
$article->save();
return redirect('article')->with('success', 'Article Updated Successfully');
} catch(Exception $e){
return redirect('article')->with('fails', 'Article Not Updated'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Update an Artile by id
* @param type Integer $id
* @param type Article $article
* @param type Relationship $relation
* @param type ArticleRequest $request
* @return Response
*/
public function update($slug, Article $article, Relationship $relation, ArticleUpdate $request) {
$aid = $article->where('id', $slug)->first();
$publishTime = $request->input('year') . '-' . $request->input('month') . '-' . $request->input('day') . ' ' . $request->input('hour') . ':' . $request->input('minute') . ':00';
/**
* Delete an Agent by id
* @param type $id
* @param type Article $article
* @return Response
*/
public function destroy($slug, Article $article, Relationship $relation, Comment $comment) {
/* delete the selected article from the table */
$article = $article->where('slug',$slug)->first(); //get the selected article via id
$id = $article->id;
$comments = $comment->where('article_id',$id)->get();
if($comments) {
foreach($comments as $comment)
$comment->delete();
$id = $aid->id;
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
// dd($slug);
$article->slug = $slug;
/* get the attribute of relation table where id==$id */
$relation = $relation->where('article_id', $id);
$relation->delete();
/* get the request of the current articles */
$article = $article->whereId($id)->first();
$requests = $request->input('category_id');
$id = $article->id;
foreach ($requests as $req) {
DB::insert('insert into kb_article_relationship (category_id, article_id) values (?,?)', [$req, $id]);
}
/* update the value to the table */
try {
$article->fill($request->all())->save();
$article->slug = $slug;
$article->publish_time = $publishTime;
$article->save();
return redirect('article')->with('success', 'Article Updated Successfully');
} catch (Exception $e) {
return redirect('article')->with('fails', 'Article Not Updated' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Delete an Agent by id
* @param type $id
* @param type Article $article
* @return Response
*/
public function destroy($slug, Article $article, Relationship $relation, Comment $comment) {
/* delete the selected article from the table */
$article = $article->where('slug', $slug)->first(); //get the selected article via id
$id = $article->id;
$comments = $comment->where('article_id', $id)->get();
if ($comments) {
foreach ($comments as $comment)
$comment->delete();
}
// deleting relationship
$relation = $relation->where('article_id', $id)->first();
if($relation) {
$relation->delete();
}
if($article) {
if ($article->delete()) {//true:redirect to index page with success message
return Redirect::back()->with('success', 'Article Deleted Successfully');
} else { //redirect to index page with fails message
return Redirect::back()->with('fails', 'Article Not Deleted');
}
} else {
return Redirect::back()->with('fails', 'Article can Not Deleted');
}
}
$relation = $relation->where('article_id', $id)->first();
if ($relation) {
$relation->delete();
}
if ($article) {
if ($article->delete()) {//true:redirect to index page with success message
return Redirect::back()->with('success', 'Article Deleted Successfully');
} else { //redirect to index page with fails message
return Redirect::back()->with('fails', 'Article Not Deleted');
}
} else {
return Redirect::back()->with('fails', 'Article can Not Deleted');
}
}
/**
* user time zone
* fetching timezone
* @param type $utc
* @return type
*/
static function usertimezone($utc) {
$user = Auth::user();
$tz = $user->timezone;
$set = Settings::whereId('1')->first();
$format = $set->dateformat;
//$utc = date('M d Y h:i:s A');
date_default_timezone_set($tz);
$offset = date('Z', strtotime($utc));
$date = date($format, strtotime($utc) + $offset);
echo $date;
}
/**
* user time zone
* fetching timezone
* @param type $utc
* @return type
*/
static function usertimezone($utc) {
$user = Auth::user();
$tz = $user->timezone;
$set = Settings::whereId('1')->first();
$format = $set->dateformat;
//$utc = date('M d Y h:i:s A');
date_default_timezone_set($tz);
$offset = date('Z', strtotime($utc));
$date = date($format, strtotime($utc) + $offset);
echo $date;
}
}

321
app/Http/Controllers/Agent/kb/CategoryController.php
View File

@@ -1,4 +1,6 @@
<?php namespace App\Http\Controllers\Agent\kb;
<?php
namespace App\Http\Controllers\Agent\kb;
// Controllers
use App\Http\Controllers\client\kb\UserController;
@@ -6,15 +8,12 @@ use App\Http\Controllers\admin\kb\ArticleController;
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\kb\SettingsController;
use App\Http\Controllers\Agent\helpdesk\TicketController;
// Requests
use App\Http\Requests\kb\CategoryRequest;
use App\Http\Requests\kb\CategoryUpdate;
// Model
use App\Model\kb\Category;
use App\Model\kb\Relationship;
// Classes
use Datatable;
use Redirect;
@@ -30,61 +29,61 @@ use Exception;
*/
class CategoryController extends Controller {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking authentication
$this->middleware('auth');
// checking roles
$this->middleware('roles');
SettingsController::language();
}
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking authentication
$this->middleware('auth');
// checking roles
$this->middleware('roles');
SettingsController::language();
}
/**
* Indexing all Category
* @param type Category $category
* @return Response
*/
public function index() {
/* get the view of index of the catogorys with all attributes
of category model */
try{
return view('themes.default1.agent.kb.category.index');
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Indexing all Category
* @param type Category $category
* @return Response
*/
public function index() {
/* get the view of index of the catogorys with all attributes
of category model */
try {
return view('themes.default1.agent.kb.category.index');
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* fetching category list in chumper datatables
* @return type chumper datatable
*/
public function getData() {
/* fetching chumper datatables */
return Datatable::collection(Category::All())
/* search column name */
->searchColumns('name')
/* order column name and description */
->orderColumns('name', 'description')
/* add column name */
->addColumn('name', function ($model) {
return $model->name;
})
/* add column Created */
->addColumn('Created', function ($model) {
$t = $model->created_at;
return TicketController::usertimezone($t);
})
/* add column Actions */
/* there are action buttons and modal popup to delete a data column */
->addColumn('Actions', function ($model) {
return '<span data-toggle="modal" data-target="#deletecategory' . $model->slug . '"><a href="#" ><button class="btn btn-danger btn-xs"></a>'. \Lang::get("lang.delete") .'</button></span>&nbsp;<a href=category/' . $model->id . '/edit class="btn btn-warning btn-xs">'. \Lang::get("lang.edit") .'</a>&nbsp;<a href=article-list class="btn btn-primary btn-xs">'. \Lang::get("lang.view") .'</a>
/**
* fetching category list in chumper datatables
* @return type chumper datatable
*/
public function getData() {
/* fetching chumper datatables */
return Datatable::collection(Category::All())
/* search column name */
->searchColumns('name')
/* order column name and description */
->orderColumns('name', 'description')
/* add column name */
->addColumn('name', function ($model) {
return $model->name;
})
/* add column Created */
->addColumn('Created', function ($model) {
$t = $model->created_at;
return TicketController::usertimezone($t);
})
/* add column Actions */
/* there are action buttons and modal popup to delete a data column */
->addColumn('Actions', function ($model) {
return '<span data-toggle="modal" data-target="#deletecategory' . $model->slug . '"><a href="#" ><button class="btn btn-danger btn-xs"></a>' . \Lang::get("lang.delete") . '</button></span>&nbsp;<a href=category/' . $model->id . '/edit class="btn btn-warning btn-xs">' . \Lang::get("lang.edit") . '</a>&nbsp;<a href=article-list class="btn btn-primary btn-xs">' . \Lang::get("lang.view") . '</a>
<div class="modal fade" id="deletecategory' . $model->slug . '">
<div class="modal-dialog">
<div class="modal-content">
@@ -93,7 +92,7 @@ class CategoryController extends Controller {
<h4 class="modal-title">Are You Sure ?</h4>
</div>
<div class="modal-body">
'.$model->name.'
' . $model->name . '
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
@@ -102,116 +101,114 @@ class CategoryController extends Controller {
</div>
</div>
</div>';
})
->make();
})
->make();
}
}
/**
* Create a Category
* @param type Category $category
* @return type view
*/
public function create(Category $category) {
/* Get the all attributes in the category model */
$category = $category->get();
/* get the view page to create new category with all attributes
of category model */
try {
return view('themes.default1.agent.kb.category.create', compact('category'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* Create a Category
* @param type Category $category
* @return type view
*/
public function create(Category $category) {
/* Get the all attributes in the category model */
$category = $category->get();
/* get the view page to create new category with all attributes
of category model*/
try {
return view('themes.default1.agent.kb.category.create', compact('category'));
} catch(Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* To store the selected category
* @param type Category $category
* @param type CategoryRequest $request
* @return type Redirect
*/
public function store(Category $category, CategoryRequest $request) {
/* Get the whole request from the form and insert into table via model */
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$category->slug = $slug;
// send success message to index page
try {
$category->fill($request->except('slug'))->save();
return Redirect::back()->with('success', 'Category Inserted Successfully');
} catch (Exception $e) {
return Redirect::back()->with('fails', 'Category Not Inserted' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* To store the selected category
* @param type Category $category
* @param type CategoryRequest $request
* @return type Redirect
*/
public function store(Category $category, CategoryRequest $request) {
/* Get the whole request from the form and insert into table via model */
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$category->slug = $slug;
// send success message to index page
try{
$category->fill($request->except('slug'))->save();
return Redirect::back()->with('success', 'Category Inserted Successfully');
} catch(Exception $e) {
return Redirect::back()->with('fails', 'Category Not Inserted'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Show the form for editing the specified category.
* @param type $slug
* @param type Category $category
* @return type view
*/
public function edit($slug, Category $category) {
// fetch the category
$cid = $category->where('id', $slug)->first();
$id = $cid->id;
/* get the atributes of the category model whose id == $id */
$category = $category->whereId($id)->first();
/* get the Edit page the selected category via id */
return view('themes.default1.agent.kb.category.edit', compact('category'));
}
/**
* Show the form for editing the specified category.
* @param type $slug
* @param type Category $category
* @return type view
*/
public function edit($slug, Category $category) {
// fetch the category
$cid = $category->where('id', $slug)->first();
$id = $cid->id;
/* get the atributes of the category model whose id == $id */
$category = $category->whereId($id)->first();
/* get the Edit page the selected category via id */
return view('themes.default1.agent.kb.category.edit', compact('category'));
}
/**
* Update the specified Category in storage.
* @param type $slug
* @param type Category $category
* @param type CategoryUpdate $request
* @return type redirect
*/
public function update($slug, Category $category, CategoryUpdate $request) {
/**
* Update the specified Category in storage.
* @param type $slug
* @param type Category $category
* @param type CategoryUpdate $request
* @return type redirect
*/
public function update($slug, Category $category, CategoryUpdate $request) {
/* Edit the selected category via id */
$category = $category->where('id', $slug)->first();
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
// dd($slug);
$category->slug = $slug;
/* update the values at the table via model according with the request */
//redirct to index page with success message
try{
$category->fill($request->all())->save();
$category->slug = $slug;
$category->save();
return redirect('category')->with('success', 'Category Updated Successfully');
} catch(Exception $e) {
//redirect to index with fails message
return redirect('category')->with('fails', 'Category Not Updated'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/* Edit the selected category via id */
$category = $category->where('id', $slug)->first();
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
// dd($slug);
$category->slug = $slug;
/* update the values at the table via model according with the request */
//redirct to index page with success message
try {
$category->fill($request->all())->save();
$category->slug = $slug;
$category->save();
return redirect('category')->with('success', 'Category Updated Successfully');
} catch (Exception $e) {
//redirect to index with fails message
return redirect('category')->with('fails', 'Category Not Updated' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Remove the specified category from storage.
* @param type $id
* @param type Category $category
* @param type Relationship $relation
* @return type Redirect
*/
public function destroy($id, Category $category, Relationship $relation) {
/**
* Remove the specified category from storage.
* @param type $id
* @param type Category $category
* @param type Relationship $relation
* @return type Redirect
*/
public function destroy($id, Category $category, Relationship $relation) {
$relation = $relation->where('category_id', $id)->first();
if($relation != null){
return Redirect::back()->with('fails', 'Category Not Deleted');
}
else {
/* delete the category selected, id == $id */
$category = $category->whereId($id)->first();
// redirect to index with success message
try{
$category->delete();
return Redirect::back()->with('success', 'Category Deleted Successfully');
} catch(Exception $e){
return Redirect::back()->with('fails', 'Category Not Deleted'.'<li>'.$e->errorInfo[2].'</li>');
}
}
}
$relation = $relation->where('category_id', $id)->first();
if ($relation != null) {
return Redirect::back()->with('fails', 'Category Not Deleted');
} else {
/* delete the category selected, id == $id */
$category = $category->whereId($id)->first();
// redirect to index with success message
try {
$category->delete();
return Redirect::back()->with('success', 'Category Deleted Successfully');
} catch (Exception $e) {
return Redirect::back()->with('fails', 'Category Not Deleted' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
}
}

267
app/Http/Controllers/Agent/kb/PageController.php
View File

@@ -1,4 +1,6 @@
<?php namespace App\Http\Controllers\Agent\kb;
<?php
namespace App\Http\Controllers\Agent\kb;
// controllers
use App\Http\Controllers\client\kb\UserController;
@@ -6,15 +8,12 @@ use App\Http\Controllers\Agent\kb\ArticleController;
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\kb\SettingsController;
use App\Http\Controllers\Agent\helpdesk\TicketController;
// request
use App\Http\Requests\kb\PageRequest;
use App\Http\Requests\kb\PageUpdate;
use Illuminate\Http\Request;
// Model
use App\Model\kb\Page;
// classes
use Datatable;
use Exception;
@@ -29,61 +28,61 @@ use Exception;
*/
class PageController extends Controller {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct(Page $page) {
// checking authentication
$this->middleware('auth');
// checking roles
$this->middleware('roles');
$this->page = $page;
SettingsController::language();
}
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct(Page $page) {
// checking authentication
$this->middleware('auth');
// checking roles
$this->middleware('roles');
$this->page = $page;
SettingsController::language();
}
/**
* Display the list of pages
* @return type
*/
public function index() {
$pages = $this->page->paginate(3);
$pages->setPath('page');
try{
return view('themes.default1.agent.kb.pages.index', compact('pages'));
} catch(Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
}
}
/**
* Display the list of pages
* @return type
*/
public function index() {
$pages = $this->page->paginate(3);
$pages->setPath('page');
try {
return view('themes.default1.agent.kb.pages.index', compact('pages'));
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
/**
* fetching pages list in chumper datatables
* @return type
*/
public function getData() {
/* fetching chumper datatables */
return Datatable::collection(Page::All())
/* search column name */
->searchColumns('name')
/* order column name, description and created */
->orderColumns('name', 'description', 'created')
/* add column name */
->addColumn('name', function ($model) {
return $model->name;
})
/* add column Created */
->addColumn('Created', function ($model) {
$t = $model->created_at;
return TicketController::usertimezone($t);
})
/* add column Actions */
/* there are action buttons and modal popup to delete a data column */
->addColumn('Actions', function ($model) {
return '<span data-toggle="modal" data-target="#deletepage' . $model->id . '"><a href="#" ><button class="btn btn-danger btn-xs"></a> '. \Lang::get('lang.delete') .'</button></span>&nbsp;<a href=page/' . $model->slug . '/edit class="btn btn-warning btn-xs">'. \Lang::get('lang.edit') .'</a>&nbsp;<a href=pages/' . $model->slug . ' class="btn btn-primary btn-xs">'. \Lang::get('lang.view') .'</a>
/**
* fetching pages list in chumper datatables
* @return type
*/
public function getData() {
/* fetching chumper datatables */
return Datatable::collection(Page::All())
/* search column name */
->searchColumns('name')
/* order column name, description and created */
->orderColumns('name', 'description', 'created')
/* add column name */
->addColumn('name', function ($model) {
return $model->name;
})
/* add column Created */
->addColumn('Created', function ($model) {
$t = $model->created_at;
return TicketController::usertimezone($t);
})
/* add column Actions */
/* there are action buttons and modal popup to delete a data column */
->addColumn('Actions', function ($model) {
return '<span data-toggle="modal" data-target="#deletepage' . $model->id . '"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . '</button></span>&nbsp;<a href=page/' . $model->slug . '/edit class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href=pages/' . $model->slug . ' class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
<div class="modal fade" id="deletepage' . $model->id . '">
<div class="modal-dialog">
<div class="modal-content">
@@ -92,7 +91,7 @@ class PageController extends Controller {
<h4 class="modal-title">Are You Sure ?</h4>
</div>
<div class="modal-body">
'.$model->name.'
' . $model->name . '
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
@@ -101,85 +100,85 @@ class PageController extends Controller {
</div>
</div>
</div>';
})
->make();
}
})
->make();
}
/**
* Show the form for creating a new resource.
* @return type view
*/
public function create() {
return view('themes.default1.agent.kb.pages.create');
}
/**
* Show the form for creating a new resource.
* @return type view
*/
public function create() {
return view('themes.default1.agent.kb.pages.create');
}
/**
* To insert a value to the table Page
* @param type Request $request
* @return type
*/
public function store(PageRequest $request) {
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$this->page->slug = $slug;
try{
$this->page->fill($request->except('slug'))->save();
return redirect('page')->with('success','Page created successfully');
} catch(Exception $e) {
return redirect('page')->with('fails',$e->errorInfo[2]);
}
}
/**
* To insert a value to the table Page
* @param type Request $request
* @return type
*/
public function store(PageRequest $request) {
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$this->page->slug = $slug;
try {
$this->page->fill($request->except('slug'))->save();
return redirect('page')->with('success', 'Page created successfully');
} catch (Exception $e) {
return redirect('page')->with('fails', $e->errorInfo[2]);
}
}
/**
* To edit a page
* @param type $slug
* @return type view
*/
public function edit($slug) {
try{
$page = $this->page->where('slug', $slug)->first();
return view('themes.default1.agent.kb.pages.edit', compact('page'));
} catch (Exception $e) {
return redirect('page')->with('fails',$e->errorInfo[2]);
}
}
/**
* To edit a page
* @param type $slug
* @return type view
*/
public function edit($slug) {
try {
$page = $this->page->where('slug', $slug)->first();
return view('themes.default1.agent.kb.pages.edit', compact('page'));
} catch (Exception $e) {
return redirect('page')->with('fails', $e->errorInfo[2]);
}
}
/**
* To update a page
* @param type $slug
* @param type PageUpdate $request
* @return type redirect
*/
public function update($slug, PageUpdate $request) {
// get pages with respect to slug
$pages = $this->page->where('slug', $slug)->first();
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$this->page->slug = $slug;
try{
$pages->fill($request->all())->save();
$pages->slug = $slug;
$pages->save();
return redirect('page')->with('success', 'Your Page Updated Successfully');
} catch(Exception $e) {
return redirect('page')->with('fails', $e->errorInfo[2]);
}
}
/**
* To update a page
* @param type $slug
* @param type PageUpdate $request
* @return type redirect
*/
public function update($slug, PageUpdate $request) {
// get pages with respect to slug
$pages = $this->page->where('slug', $slug)->first();
$sl = $request->input('slug');
$slug = str_slug($sl, "-");
$this->page->slug = $slug;
try {
$pages->fill($request->all())->save();
$pages->slug = $slug;
$pages->save();
return redirect('page')->with('success', 'Your Page Updated Successfully');
} catch (Exception $e) {
return redirect('page')->with('fails', $e->errorInfo[2]);
}
}
/**
* To Delete a Page
* @param type $id
* @return type redirect
*/
public function destroy($id) {
try{
// get the page to be deleted
$page = $this->page->whereId($id)->first();
$page->delete();
return redirect('page')->with('success', 'Page Deleted Successfully');
} catch (Exception $e) {
return redirect('page')->with('fails', $e->errorInfo[2]);
}
}
/**
* To Delete a Page
* @param type $id
* @return type redirect
*/
public function destroy($id) {
try {
// get the page to be deleted
$page = $this->page->whereId($id)->first();
$page->delete();
return redirect('page')->with('success', 'Page Deleted Successfully');
} catch (Exception $e) {
return redirect('page')->with('fails', $e->errorInfo[2]);
}
}
}
}

460
app/Http/Controllers/Agent/kb/SettingsController.php
View File

@@ -1,10 +1,11 @@
<?php namespace App\Http\Controllers\Agent\kb;
<?php
namespace App\Http\Controllers\Agent\kb;
// Controllers
use App\Http\Controllers\Agent\kb\ArticleController;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Controller;
// Request
use App\Http\Requests\kb\FooterRequest;
use App\Http\Requests\kb\ProfilePassword;
@@ -12,7 +13,6 @@ use App\Http\Requests\kb\ProfileRequest;
use App\Http\Requests\kb\SettingsRequests;
use App\Http\Requests\kb\SocialRequest;
use Illuminate\Http\Request;
// Model
use App\Model\kb\Comment;
use App\Model\kb\Faq;
@@ -22,7 +22,6 @@ use App\Model\kb\Side2;
use App\Model\kb\Social;
use App\Model\helpdesk\Utility\Timezones;
use App\Model\helpdesk\Utility\Date_format;
// Classes
use Auth;
use Config;
@@ -42,244 +41,241 @@ use Exception;
*/
class SettingsController extends Controller {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking authentication
$this->middleware('auth');
// checking roles
$this->middleware('roles');
$this->language();
}
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
* @return void
*/
public function __construct() {
// checking authentication
$this->middleware('auth');
// checking roles
$this->middleware('roles');
$this->language();
}
/**
* to get the settings page
* @return response
* @package default
*/
public function settings(Settings $settings, Timezones $time, Date_format $date) {
/* get the setting where the id == 1 */
$settings = $settings->whereId('1')->first();
$time = $time->get();
//$date = $date->get();
return view('themes.default1.agent.kb.settings.settings', compact('date', 'settings', 'time'));
}
/**
* to get the settings page
* @return response
* @package default
*/
public function settings(Settings $settings, Timezones $time, Date_format $date) {
/* get the setting where the id == 1 */
$settings = $settings->whereId('1')->first();
$time = $time->get();
//$date = $date->get();
return view('themes.default1.agent.kb.settings.settings', compact('date', 'settings', 'time'));
}
/**
* Update the specified resource in storage.
*
* @param int $id
* @return Response
*/
public function postSettings($id, Settings $settings, SettingsRequests $request) {
try
{
/* fetch the values of company request */
$settings = $settings->whereId('1')->first();
if (Input::file('logo')) {
$name = Input::file('logo')->getClientOriginalName();
$destinationPath = 'lb-faveo/dist/image';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('logo')->move($destinationPath, $fileName);
$settings->logo = $fileName;
//$thDestinationPath = 'dist/th';
Image::make($destinationPath . '/' . $fileName, array(
'width' => 300,
'height' => 300,
'grayscale' => false,
))->save('lb-faveo/dist/image/' . $fileName);
}
if (Input::file('background')) {
$name = Input::file('background')->getClientOriginalName();
$destinationPath = 'lb-faveo/dist/image';
$fileName = rand(0000, 9999) . '.' . $name;
echo $fileName;
Input::file('background')->move($destinationPath, $fileName);
$settings->background = $fileName;
//$thDestinationPath = 'dist/th';
Image::make($destinationPath . '/' . $fileName, array(
'width' => 300,
'height' => 300,
'grayscale' => false,
))->save('lb-faveo/dist/image/' . $fileName);
}
/* Check whether function success or not */
if ($settings->fill($request->except('logo', 'background'))->save() == true) {
/* redirect to Index page with Success Message */
return redirect('settings')->with('success', 'Settings Updated Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('settings')->with('fails', 'Settings can not Updated');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('settings')->with('fails', 'Settings can not Updated');
}
/**
* Update the specified resource in storage.
*
* @param int $id
* @return Response
*/
public function postSettings($id, Settings $settings, SettingsRequests $request) {
try {
/* fetch the values of company request */
$settings = $settings->whereId('1')->first();
if (Input::file('logo')) {
$name = Input::file('logo')->getClientOriginalName();
$destinationPath = 'lb-faveo/dist/image';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('logo')->move($destinationPath, $fileName);
$settings->logo = $fileName;
//$thDestinationPath = 'dist/th';
Image::make($destinationPath . '/' . $fileName, array(
'width' => 300,
'height' => 300,
'grayscale' => false,
))->save('lb-faveo/dist/image/' . $fileName);
}
if (Input::file('background')) {
$name = Input::file('background')->getClientOriginalName();
$destinationPath = 'lb-faveo/dist/image';
$fileName = rand(0000, 9999) . '.' . $name;
echo $fileName;
Input::file('background')->move($destinationPath, $fileName);
$settings->background = $fileName;
//$thDestinationPath = 'dist/th';
Image::make($destinationPath . '/' . $fileName, array(
'width' => 300,
'height' => 300,
'grayscale' => false,
))->save('lb-faveo/dist/image/' . $fileName);
}
/* Check whether function success or not */
if ($settings->fill($request->except('logo', 'background'))->save() == true) {
/* redirect to Index page with Success Message */
return redirect('settings')->with('success', 'Settings Updated Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('settings')->with('fails', 'Settings can not Updated');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('settings')->with('fails', 'Settings can not Updated');
}
}
}
/**
* To Moderate the commenting
* @param type Comment $comment
* @return Response
*/
public function comment(Comment $comment) {
return view('themes.default1.agent.kb.settings.comment');
}
/**
* To Moderate the commenting
* @param type Comment $comment
* @return Response
*/
public function comment(Comment $comment) {
return view('themes.default1.agent.kb.settings.comment');
}
/**
* getdata
* @return type
*/
public function getData() {
return \Datatable::collection(Comment::All())
->searchColumns('name', 'email', 'comment', 'created')
->orderColumns('name')
->addColumn('name', function ($model) {
return $model->name;
})
->addColumn('email', function ($model) {
return $model->email;
})
->addColumn('website', function ($model) {
return $model->website;
})
->addColumn('comment', function ($model) {
return $model->comment;
})
->addColumn('status', function ($model) {
$status = $model->status;
if ($status == 1) {
return '<p style="color:blue"">' . \Lang::get('lang.published');
} else {
return '<p style="color:red"">' . \Lang::get('lang.not_published');
}
})
->addColumn('Created', function ($model) {
return TicketController::usertimezone(date($model->created_at));
})
->addColumn('Actions', function ($model) {
return '<a href=comment/delete/' . $model->id . ' class="btn btn-danger btn-xs">' . \Lang::get('lang.delete') . '</a>&nbsp;<a href=published/' . $model->id . ' class="btn btn-warning btn-xs">' . \Lang::get('lang.publish') . '</a>';
})
->make();
}
/**
* getdata
* @return type
*/
public function getData() {
return \Datatable::collection(Comment::All())
->searchColumns('name', 'email', 'comment', 'created')
->orderColumns('name')
->addColumn('name', function ($model) {
return $model->name;
})
->addColumn('email', function ($model) {
return $model->email;
})
->addColumn('website', function ($model) {
return $model->website;
})
->addColumn('comment', function ($model) {
return $model->comment;
})
->addColumn('status', function ($model) {
$status = $model->status;
if ($status == 1) {
return '<p style="color:blue"">'.\Lang::get('lang.published');
} else {
return '<p style="color:red"">'.\Lang::get('lang.not_published');
}
})
->addColumn('Created', function ($model) {
return TicketController::usertimezone(date($model->created_at));
})
->addColumn('Actions', function ($model) {
return '<a href=comment/delete/' . $model->id . ' class="btn btn-danger btn-xs">'.\Lang::get('lang.delete').'</a>&nbsp;<a href=published/' . $model->id . ' class="btn btn-warning btn-xs">'.\Lang::get('lang.publish').'</a>';
})
->make();
}
/**
* Admin can publish the comment
* @param type $id
* @param type Comment $comment
* @return bool
*/
public function publish($id, Comment $comment) {
$comment = $comment->whereId($id)->first();
$comment->status = 1;
if ($comment->save()) {
return redirect('comment')->with('success', $comment->name . '-' . 'Comment Published');
} else {
return redirect('comment')->with('fails', 'Can not Process');
}
}
/**
* Admin can publish the comment
* @param type $id
* @param type Comment $comment
* @return bool
*/
public function publish($id, Comment $comment) {
$comment = $comment->whereId($id)->first();
$comment->status = 1;
if ($comment->save()) {
return redirect('comment')->with('success', $comment->name . '-' . 'Comment Published');
} else {
return redirect('comment')->with('fails', 'Can not Process');
}
}
/**
* delete the comment
* @param type $id
* @param type Comment $comment
* @return type
*/
public function delete($id, Comment $comment) {
$comment = $comment->whereId($id)->first();
if ($comment->delete()) {
return redirect('comment')->with('success', $comment->name . "'s!" . 'Comment Deleted');
} else {
return redirect('comment')->with('fails', 'Can not Process');
}
}
/**
* delete the comment
* @param type $id
* @param type Comment $comment
* @return type
*/
public function delete($id, Comment $comment) {
$comment = $comment->whereId($id)->first();
if ($comment->delete()) {
return redirect('comment')->with('success', $comment->name . "'s!" . 'Comment Deleted');
} else {
return redirect('comment')->with('fails', 'Can not Process');
}
}
/**
* get profile page
* @return type view
*/
public function getProfile() {
$time = Timezone::all();
$user = Auth::user();
return view('themes.default1.agent.kb.settings.profile', compact('user', 'time'));
}
/**
* get profile page
* @return type view
*/
public function getProfile() {
$time = Timezone::all();
$user = Auth::user();
return view('themes.default1.agent.kb.settings.profile', compact('user', 'time'));
}
/**
* Post profile page
* @param type ProfileRequest $request
* @return type redirect
*/
public function postProfile(ProfileRequest $request) {
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
if (is_null($user->profile_pic)) {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/dist/img';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/dist/img';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/dist/img';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return redirect('profile')->with('success1', 'Profile Updated sucessfully');
} else {
return redirect('profile')->with('fails1', 'Profile Not Updated sucessfully');
}
}
/**
* Post profile page
* @param type ProfileRequest $request
* @return type redirect
*/
public function postProfile(ProfileRequest $request) {
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
if (is_null($user->profile_pic)) {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/dist/img';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/dist/img';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/dist/img';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return redirect('profile')->with('success1', 'Profile Updated sucessfully');
} else {
return redirect('profile')->with('fails1', 'Profile Not Updated sucessfully');
}
}
/**
* post profile password
* @param type $id
* @param type ProfilePassword $request
* @return type redirect
*/
public function postProfilePassword($id, ProfilePassword $request) {
$user = Auth::user();
//echo $user->password;
/**
* post profile password
* @param type $id
* @param type ProfilePassword $request
* @return type redirect
*/
public function postProfilePassword($id, ProfilePassword $request) {
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect('profile')->with('success2', 'Password Updated sucessfully');
} else {
return redirect('profile')->with('fails2', 'Old password Wrong');
}
}
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect('profile')->with('success2', 'Password Updated sucessfully');
} else {
return redirect('profile')->with('fails2', 'Old password Wrong');
}
}
/**
* het locale for language
* @return type config set
*/
static function language() {
// $set = Settings::whereId(1)->first();
// $lang = $set->language;
Config::set('app.locale', 'en');
Config::get('app');
}
/**
* het locale for language
* @return type config set
*/
static function language() {
// $set = Settings::whereId(1)->first();
// $lang = $set->language;
Config::set('app.locale', 'en');
Config::get('app');
}
}

24
app/Http/Controllers/Api/v1/ApiController.php
View File

@@ -13,7 +13,7 @@ use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Http\Requests\helpdesk\TicketRequest;
use App\User;
use App\Model\helpdesk\Agent\Teams;
use App\Model\kb\Settings;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Manage\Sla_plan;
use App\Model\helpdesk\Utility\Priority;
@@ -86,7 +86,7 @@ class ApiController extends Controller {
$team = new Teams();
$this->team = $team;
$setting = new Settings();
$setting = new System();
$this->setting = $setting;
$helptopic = new Help_topic();
@@ -150,6 +150,7 @@ class ApiController extends Controller {
/**
* return ticket details
*/
//dd($response);
$result = $this->thread->where('id', $response)->first();
//$result = $this->attach($result->id,$file);
return response()->json(compact('result'));
@@ -259,7 +260,7 @@ class ApiController extends Controller {
*/
public function OpenedTickets() {
try {
$result = $this->model->where('status', '=', 1)->where('isanswered', '=', 0)->where('assigned_to', '=', 0)->orderBy('id', 'DESC')->get();
$result = $this->model->where('status', '=', 1)->where('isanswered', '=', 0)->where('assigned_to', '=', null)->orderBy('id', 'DESC')->get();
return response()->json(compact('result'));
} catch (\Exception $e) {
$error = $e->getMessage();
@@ -278,7 +279,7 @@ class ApiController extends Controller {
*/
public function UnassignedTickets() {
try {
$result = $this->model->where('assigned_to', '=', 0)->where('status', '1')->orderBy('id', 'DESC')->get();
$result = $this->model->where('assigned_to', '=', null)->where('status', '1')->orderBy('id', 'DESC')->get();
return response()->json(compact('result'));
} catch (\Exception $e) {
$error = $e->getMessage();
@@ -316,7 +317,7 @@ class ApiController extends Controller {
*/
public function GetAgents() {
try {
$result = $this->faveoUser->where('role', 'agent')->where('active', 1)->get();
$result = $this->faveoUser->where('role', 'agent')->orWhere('role', 'admin')->where('active', 1)->get();
return response()->json(compact('result'));
} catch (Exception $e) {
$error = $e->getMessage();
@@ -505,8 +506,9 @@ class ApiController extends Controller {
}
$url = $this->request->input('url');
$url = $url . "/api/v1/helpdesk/check-url?token=" . \Config::get('app.token');
$url = $url . "/api/v1/helpdesk/check-url?api-key=" . $this->request->input('api-key') . "&token=" . \Config::get('app.token');
$result = $this->CallGetApi($url);
//dd($result);
return response()->json(compact('result'));
} catch (Exception $ex) {
$error = $e->getMessage();
@@ -579,6 +581,7 @@ class ApiController extends Controller {
public function GenerateApiKey() {
try {
$set = $this->setting->where('id', '1')->first();
//dd($set);
if ($set->api_enable == 1) {
$key = str_random(32);
$set->api_key = $key;
@@ -675,6 +678,7 @@ class ApiController extends Controller {
return response()->json(compact('error'));
}
}
/**
* Getting the tickets
* @return type json
@@ -694,12 +698,11 @@ class ApiController extends Controller {
return response()->json(compact('error'));
}
}
/**
* Fetching the Inbox details
* @return type json
*/
public function Inbox() {
try {
$result = $this->user->join('tickets', 'users.id', '=', 'tickets.user_id')
@@ -725,6 +728,7 @@ class ApiController extends Controller {
return response()->json(compact('error', 'file', 'line'));
}
}
/**
* Create internal note
* @return type json
@@ -742,7 +746,7 @@ class ApiController extends Controller {
}
$userid = $this->request->input('userid');
$ticketid = $this->request->input('ticketid');
$body = $this->request->input('body');
$thread = $this->thread->create(['ticket_id' => $ticketid, 'user_id' => $userid, 'is_internal' => 1, 'body' => $body]);
return response()->json(compact('thread'));
@@ -753,7 +757,5 @@ class ApiController extends Controller {
return response()->json(compact('error', 'file', 'line'));
}
}
}

227
app/Http/Controllers/Api/v1/InstallerApiController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Api\v1;
<?php
namespace App\Http\Controllers\Api\v1;
// controllers
use App\Http\Controllers\Controller;
// requests
@@ -37,124 +40,130 @@ use Exception;
*/
class InstallerApiController extends Controller {
/**
* config_database
* This function is to configure the database and install the application via API call.
* @return type Json
*/
public function config_database(Request $request) {
error_reporting(E_ALL & ~E_NOTICE);
/**
* config_database
* This function is to configure the database and install the application via API call.
* @return type Json
*/
public function config_database(Request $request) {
error_reporting(E_ALL & ~E_NOTICE);
// Check for pre install
if (\Config::get('database.install') == '%0%') {
// Check for pre install
if (\Config::get('database.install') == '%0%') {
$default = $request->database;
$host = $request->host;
$database = $request->databasename;
$dbusername = $request->dbusername;
$dbpassword = $request->dbpassword;
$port = $request->port;
$default = $request->database;
$host = $request->host;
$database = $request->databasename;
$dbusername = $request->dbusername;
$dbpassword = $request->dbpassword;
$port = $request->port;
if(isset($default) && isset($host) && isset($database) && isset($dbusername)){
if (isset($default) && isset($host) && isset($database) && isset($dbusername)) {
// Setting environment values
$_ENV['DB_TYPE'] = $default;
$_ENV['DB_HOST'] = $host;
$_ENV['DB_PORT'] = $port;
$_ENV['DB_DATABASE'] = $database;
$_ENV['DB_USERNAME'] = $dbusername;
$_ENV['DB_PASSWORD'] = $dbpassword;
// Setting environment values
$_ENV['DB_TYPE'] = $default;
$_ENV['DB_HOST'] = $host;
$_ENV['DB_PORT'] = $port;
$_ENV['DB_DATABASE'] = $database;
$_ENV['DB_USERNAME'] = $dbusername;
$_ENV['DB_PASSWORD'] = $dbpassword;
$config = '';
foreach ($_ENV as $key => $val) {
$config .= "{$key}={$val}\n";
}
$config = '';
foreach ($_ENV as $key => $val) {
$config .= "{$key}={$val}\n";
}
// Write environment file
$fp = fopen(base_path()."/.env", 'w');
fwrite($fp, $config);
fclose($fp);
return ['response'=>'success','status'=>'1'];
} else {
return ['response'=>'fail','reason'=>'insufficient parameters','status'=>'0'];
}
} else {
return ['response'=>'fail','reason'=>'this system is already installed','status'=>'0'];
}
}
// Write environment file
$fp = fopen(base_path() . "/.env", 'w');
fwrite($fp, $config);
fclose($fp);
/**
* config_database
* This function is to configure the database and install the application via API call.
* @return type Json
*/
public function config_system(Request $request) {
// Check for pre install
if (\Config::get('database.install') == '%0%') {
$firstname = $request->firstname;
$lastname = $request->lastname;
$email = $request->email;
$username = $request->username;
$password = $request->password;
$timezone = $request->timezone;
$datetime = $request->datetime;
return ['response' => 'success', 'status' => '1'];
} else {
return ['response' => 'fail', 'reason' => 'insufficient parameters', 'status' => '0'];
}
} else {
return ['response' => 'fail', 'reason' => 'this system is already installed', 'status' => '0'];
}
}
// Migrate database
Artisan::call('migrate', array('--force' => true));
Artisan::call('db:seed', array('--force' => true));
/**
* config_database
* This function is to configure the database and install the application via API call.
* @return type Json
*/
public function config_system(Request $request) {
// Check for pre install
if (\Config::get('database.install') == '%0%') {
$firstname = $request->firstname;
$lastname = $request->lastname;
$email = $request->email;
$username = $request->username;
$password = $request->password;
$timezone = $request->timezone;
$datetime = $request->datetime;
// checking requested timezone for the admin and system
$timezones = Timezones::where('name','=',$timezone)->first();
if($timezones->id == null){
return ['response'=>'fail','reason'=>'Invalid time-zone','status'=>'0'];
}
// checking requested date time format for the admin and system
$date_time_format = Date_time_format::where('format','=',$datetime)->first();
if($date_time_format->id == null){
return ['response'=>'fail','reason'=>'invalid date-time format','status'=>'0'];
}
// Creating minum settings for system
$system = new System;
$system->status = 1;
$system->department = 1;
$system->date_time_format = $date_time_format->id;
$system->time_zone = $timezones->id;
$system->save();
// Migrate database
Artisan::call('migrate', array('--force' => true));
Artisan::call('db:seed', array('--force' => true));
// Creating user
$user = User::create(array(
'first_name' => $firstname,
'last_name' => $lastname,
'email' => $email,
'user_name' => $username,
'password' => Hash::make($password),
'active' => 1,
'role' => 'admin',
'assign_group' => 1,
'primary_dpt' => 1,
));
// checking requested timezone for the admin and system
$timezones = Timezones::where('name', '=', $timezone)->first();
if ($timezones->id == null) {
return ['response' => 'fail', 'reason' => 'Invalid time-zone', 'status' => '0'];
}
// checking requested date time format for the admin and system
$date_time_format = Date_time_format::where('format', '=', $datetime)->first();
if ($date_time_format->id == null) {
return ['response' => 'fail', 'reason' => 'invalid date-time format', 'status' => '0'];
}
// Creating minum settings for system
$system = new System;
$system->status = 1;
$system->department = 1;
$system->date_time_format = $date_time_format->id;
$system->time_zone = $timezones->id;
$system->save();
// Setting database installed status
$value = '1';
$install = app_path('../config/database.php');
$datacontent = File::get($install);
$datacontent = str_replace('%0%', $value, $datacontent);
File::put($install, $datacontent);
// Creating user
$user = User::create(array(
'first_name' => $firstname,
'last_name' => $lastname,
'email' => $email,
'user_name' => $username,
'password' => Hash::make($password),
'active' => 1,
'role' => 'admin',
'assign_group' => 1,
'primary_dpt' => 1,
));
// Applying email configuration on route
$smtpfilepath = "\App\Http\Controllers\Common\SettingsController::smtp()";
$path22 = app_path('Http/routes.php');
$content23 = File::get($path22);
$content23 = str_replace('"%smtplink%"', $smtpfilepath, $content23);
File::put($path22, $content23);
// Setting database installed status
$value = '1';
$install = app_path('../config/database.php');
$datacontent = File::get($install);
$datacontent = str_replace('%0%', $value, $datacontent);
File::put($install, $datacontent);
// If user created return success
if($user){
return ['response'=>'success','status'=>'1'];
}
} else {
return ['response'=>'fail','reason'=>'this system is already installed','status'=>'0'];
}
}
}
// Applying email configuration on route
$smtpfilepath = "\App\Http\Controllers\Common\SettingsController::smtp()";
$lfmpath = "url('photos').'/'";
$path22 = app_path('Http/routes.php');
$path23 = app_path('config/lfm.php');
$content23 = File::get($path22);
$content24 = File::get($path23);
$content23 = str_replace('"%smtplink%"', $smtpfilepath, $content23);
$content24 = str_replace("'%url%'", $lfmpath, $content24);
File::put($path22, $content23);
File::put($path23, $content24);
// If user created return success
if ($user) {
return ['response' => 'success', 'status' => '1'];
}
} else {
return ['response' => 'fail', 'reason' => 'this system is already installed', 'status' => '0'];
}
}
}

128
app/Http/Controllers/Api/v1/TestController.php
View File

@@ -56,28 +56,28 @@ class TestController extends Controller {
}
public function TicketReply() {
$file = file_get_contents(base_path() . '/../lb-faveo/Img/Ladybird.png');
//$file = file_get_contents(base_path() . '/../lb-faveo/Img/Ladybird.png');
$data = [
'ticket_ID' => '81',
'ticket_ID' => '13',
'ReplyContent' => 'reply for the ticket id',
'api-key' => 'clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg',
'attachments' => [
[
'name' => 'ladybird',
'size' => '26398',
'type' => 'png',
'file' => $file,
],
[
'name' => 'ladybird',
'size' => '26398',
'type' => 'png',
'file' => $file,
]
],
// 'attachments' => [
// [
// 'name' => 'ladybird',
// 'size' => '26398',
// 'type' => 'png',
// 'file' => $file,
// ],
// [
// 'name' => 'ladybird',
// 'size' => '26398',
// 'type' => 'png',
// 'file' => $file,
// ]
// ],
];
$data = http_build_query($data, '', '&');
@@ -90,10 +90,10 @@ class TestController extends Controller {
public function CreateTicket() {
$file = file_get_contents(base_path() . '/../lb-faveo/Img/Ladybird.png');
//$file = file_get_contents(base_path() . '/../lb-faveo/Img/Ladybird.png');
$data = [
'user_id' => '1',
'user_id' => 1,
'subject' => 'Api create via faveo api',
'body' => 'Test me when call api',
'helptopic' => '1',
@@ -101,24 +101,22 @@ class TestController extends Controller {
'priority' => '1',
'headers' => [0 => 'vijaycodename47@gmail.com'],
'dept' => '1',
'assignto' => '0',
'source' => 'api',
'api-key' => 'clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg',
/** if attachment */
'attachments' => [
[
'name' => 'ladybird',
'size' => '26398',
'type' => 'png',
'file' => $file,
],
[
'name' => 'ladybird',
'size' => '26398',
'type' => 'png',
'file' => $file,
]
],
/** if attachment */
// 'attachments' => [
// [
// 'name' => 'ladybird',
// 'size' => '26398',
// 'type' => 'png',
// 'file' => $file,
// ],
// [
// 'name' => 'ladybird',
// 'size' => '26398',
// 'type' => 'png',
// 'file' => $file,
// ]
// ],
];
$data = http_build_query($data, '', '&');
@@ -162,7 +160,7 @@ class TestController extends Controller {
public function GetAuthUser() {
$url = $this->server . "authenticate/user?token=" . \Config::get('app.token');
$url = $this->server . "authenticate/user?api-key=clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg&token=" . \Config::get('app.token');
$_this = new self();
$respose = $_this->CallGetApi($url);
return $respose;
@@ -170,12 +168,12 @@ class TestController extends Controller {
public function EditTicket() {
$data = [
'ticket_id' => '81',
'ticket_id' => '13',
'subject' => 'Api editing ticket via faveo api',
'sla_plan' => '2',
'help_topic' => '2',
'ticket_source' => '2',
'api-key' => 'clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg',
'api-key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
'ticket_priority' => '2',
];
@@ -188,8 +186,8 @@ class TestController extends Controller {
public function DeleteTicket() {
$data = [
'ticket_id' => [],
'api-key' => 'clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg'
'ticket_id' => [11],
'api-key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
];
$data = http_build_query($data, '', '&');
@@ -200,35 +198,35 @@ class TestController extends Controller {
}
public function OpenedTickets() {
$url = $this->server . "helpdesk/open?token=" . \Config::get('app.token');
$url = $this->server . "helpdesk/open?api-key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$_this = new self();
$respose = $_this->CallGetApi($url);
return $respose;
}
public function UnassignedTickets() {
$url = $this->server . "helpdesk/unassigned?token=" . \Config::get('app.token');
$url = $this->server . "helpdesk/unassigned?api-key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$_this = new self();
$respose = $_this->CallGetApi($url);
return $respose;
}
public function CloseTickets() {
$url = $this->server . "helpdesk/closed?token=" . \Config::get('app.token');
$url = $this->server . "helpdesk/closed?api-key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$_this = new self();
$respose = $_this->CallGetApi($url);
return $respose;
}
public function GetAgents() {
$url = $this->server . "helpdesk/agents?token=" . \Config::get('app.token');
$url = $this->server . "helpdesk/agents?api-key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$_this = new self();
$respose = $_this->CallGetApi($url);
return $respose;
}
public function GetTeams() {
$url = $this->server . "helpdesk/teams?token=" . \Config::get('app.token');
$url = $this->server . "helpdesk/teams?api-key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$_this = new self();
$respose = $_this->CallGetApi($url);
return $respose;
@@ -236,9 +234,9 @@ class TestController extends Controller {
public function AssignTicket() {
$data = [
'ticket_id' => '8',
'user' => 'vijay.sebastian@ladybird.com',
'api-key' => 'clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg'
'ticket_id' => 1,
'user' => 'vijay.sebastian@ladybirdweb.com',
'api-key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
];
$data = http_build_query($data, '', '&');
$url = $this->server . "helpdesk/assign?token=" . \Config::get('app.token');
@@ -250,7 +248,7 @@ class TestController extends Controller {
public function GetCustomers() {
$search = [
'search' => 'vij',
'api-key' => 'clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg'
'api-key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
];
$data = http_build_query($search, '', '&');
$url = $this->server . "helpdesk/customers?token=" . \Config::get('app.token');
@@ -263,7 +261,7 @@ class TestController extends Controller {
public function GetCustomer() {
$search = [
'user_id' => '1',
'api-key' => 'clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg'
'api-key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
];
$data = http_build_query($search, '', '&');
$url = $this->server . "helpdesk/customer?token=" . \Config::get('app.token');
@@ -276,7 +274,7 @@ class TestController extends Controller {
public function GetSearch() {
$search = [
'search' => 'api',
'api-key' => 'clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg'
'api-key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
];
$data = http_build_query($search, '', '&');
$url = $this->server . "helpdesk/ticket-search?token=" . \Config::get('app.token');
@@ -288,8 +286,8 @@ class TestController extends Controller {
public function TicketThreads() {
$search = [
'id' => '8',
'api-key' => 'clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg'
'id' => '1',
'api-key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
];
$data = http_build_query($search, '', '&');
$url = $this->server . "helpdesk/ticket-thread?token=" . \Config::get('app.token');
@@ -301,8 +299,8 @@ class TestController extends Controller {
public function Url() {
$search = [
'url' => 'http://localhost/FaveoHELPDESK+KBLatests',
'api-key' => 'clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg'
'url' => 'http://localhost/Faveo-HelpDesk-My-Branch/public/',
'api-key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
];
$data = http_build_query($search, '', '&');
$url = $this->server . "helpdesk/url?token=" . \Config::get('app.token');
@@ -313,21 +311,21 @@ class TestController extends Controller {
}
public function GenerateApiKey() {
$url = $this->server . "helpdesk/api-key?token=" . \Config::get('app.token');
$url = $this->server . "helpdesk/api-key?api-key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$_this = new self();
$respose = $_this->CallGetApi($url);
return $respose;
}
public function GetHelpTopic() {
$url = $this->server . "helpdesk/help-topic?api-key=clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg&token=" . \Config::get('app.token');
$url = $this->server . "helpdesk/help-topic?api-key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$_this = new self();
$respose = $_this->CallGetApi($url);
return $respose;
}
public function GetSlaPlan() {
$url = $this->server . "helpdesk/sla-plan?api-key=clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg&token=" . \Config::get('app.token');
$url = $this->server . "helpdesk/sla-plan?api-key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$_this = new self();
$respose = $_this->CallGetApi($url);
return $respose;
@@ -341,32 +339,32 @@ class TestController extends Controller {
}
public function GetDepartment() {
$url = $this->server . "helpdesk/department?api-key=clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg&token=" . \Config::get('app.token');
$url = $this->server . "helpdesk/department?api-key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$_this = new self();
$respose = $_this->CallGetApi($url);
return $respose;
}
public function GetTickets() {
$url = $this->server . "helpdesk/tickets?api-key=clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg&token=" . \Config::get('app.token');
$url = $this->server . "helpdesk/tickets?api-key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$_this = new self();
$respose = $_this->CallGetApi($url);
return $respose;
}
public function Inbox() {
$url = $this->server . "helpdesk/inbox?api-key=clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg&token=" . \Config::get('app.token');
$url = $this->server . "helpdesk/inbox?api-key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token=" . \Config::get('app.token');
$_this = new self();
$respose = $_this->CallGetApi($url);
return $respose;
}
public function InternalNote() {
$data = [
'ticketid' => '23',
'userid' => 1,
'body' => 'Testing the api internal note',
'api-key' => 'clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg'
'api-key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN'
];
$data = http_build_query($data, '', '&');
$url = $this->server . "helpdesk/internal-note?token=" . \Config::get('app.token');

20
app/Http/Controllers/Api/v1/TicketController.php
View File

@@ -17,6 +17,7 @@ use App\Model\helpdesk\Ticket\Ticket_Status;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Alert;
use Hash;
/**
* -----------------------------------------------------------------------------
@@ -31,7 +32,6 @@ use App\Model\helpdesk\Settings\Alert;
*
*
*/
class TicketController extends Controller {
/**
@@ -47,6 +47,7 @@ class TicketController extends Controller {
public function create_ticket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $attach = '') {
try {
$max_number = Tickets::whereRaw('id = (select max(`id`) from tickets)')->first();
//dd($max_number);
if ($max_number == null) {
$ticket_number = "AAAA-9999-9999999";
} else {
@@ -56,6 +57,7 @@ class TicketController extends Controller {
}
$ticket = new Tickets;
$ticket->ticket_number = $this->ticket_number($ticket_number);
//dd($this->ticket_number($ticket_number));
$ticket->user_id = $user_id;
$ticket->dept_id = $dept;
$ticket->help_topic_id = $helptopic;
@@ -65,6 +67,7 @@ class TicketController extends Controller {
$ticket->priority_id = $priority;
$ticket->source = $source;
$ticket->save();
//dd($ticket);
$ticket_number = $ticket->ticket_number;
$id = $ticket->id;
if ($form_data != null) {
@@ -93,6 +96,7 @@ class TicketController extends Controller {
}
return $thread;
} catch (\Exception $e) {
dd($e);
return $e->getMessage();
}
}
@@ -170,6 +174,7 @@ class TicketController extends Controller {
*/
public function ticket_number($ticket_number) {
try {
//dd($ticket_number);
$number = $ticket_number;
$number = explode('-', $number);
$number1 = $number[0];
@@ -193,6 +198,7 @@ class TicketController extends Controller {
$number = implode('-', $array);
return $number;
} catch (\Exception $e) {
dd($e);
return $e->getMessage();
}
}
@@ -373,15 +379,24 @@ class TicketController extends Controller {
public function assign($id) {
try {
$UserEmail = Input::get('user');
//dd($id);
//dd($UserEmail);
// $UserEmail = 'sujitprasad12@yahoo.in';
$user = User::where('email', '=', $UserEmail)->first();
if (!$user) {
return ['error' => 'No agent not found'];
}
$user_id = $user->id;
$ticket = Tickets::where('id', '=', $id)->first();
if (!$ticket) {
return ['error' => 'No ticket not found'];
}
$ticket_number = $ticket->ticket_number;
$ticket->assigned_to = $user_id;
$ticket->save();
$ticket_thread = Ticket_Thread::where('ticket_id', '=', $id)->first();
if (!$ticket_thread) {
return ['error' => 'No thread not found'];
}
$ticket_subject = $ticket_thread->title;
$thread = New Ticket_Thread;
$thread->ticket_id = $ticket->id;
@@ -497,6 +512,7 @@ class TicketController extends Controller {
return $e->getMessage();
}
}
/**
* Create Attachment
* @param type $thread

29
app/Http/Controllers/Api/v1/TokenAuthController.php
View File

@@ -23,31 +23,32 @@ use Illuminate\Support\Facades\Hash;
*
*
*/
class TokenAuthController extends Controller {
public function __construct() {
$this->middleware('api');
}
/**
* Authenticating user with username and password and retuen token
* @param Request $request
* @return type json
*/
public function authenticate(Request $request) {
$usernameinput = $request->input('username');
$password = $request->input('password');
$field = filter_var($usernameinput, FILTER_VALIDATE_EMAIL) ? 'email' : 'user_name';
$usernameinput = $request->input('username');
$password = $request->input('password');
$field = filter_var($usernameinput, FILTER_VALIDATE_EMAIL) ? 'email' : 'user_name';
//$credentials = $request->only('email', 'password');
try {
if (!$token = JWTAuth::attempt([$field => $usernameinput, 'password' => $password])) {
return response()->json(['error' => 'invalid_credentials', 'status_code'=>401]);
return response()->json(['error' => 'invalid_credentials', 'status_code' => 401]);
}
} catch (JWTException $e) {
return response()->json(['error' => 'could_not_create_token', 500]);
} catch (\Exception $e){
} catch (\Exception $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
@@ -55,6 +56,7 @@ class TokenAuthController extends Controller {
// if no errors are encountered we can return a JWT
return response()->json(compact('token'));
}
/**
* Get the user details from token
* @return type json
@@ -75,15 +77,14 @@ class TokenAuthController extends Controller {
} catch (\Tymon\JWTAuth\Exceptions\JWTException $e) {
return response()->json(['token_absent', $e->getStatusCode()]);
}
catch (\Exception $e){
} catch (\Exception $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
//dd($user);
return response()->json(compact('user'));
}
/**
* Register a user with username and password
* @param Request $request
@@ -110,6 +111,7 @@ class TokenAuthController extends Controller {
return response()->json(compact('error'));
}
}
/**
* verify the url is existing or not
* @return type json
@@ -123,10 +125,9 @@ class TokenAuthController extends Controller {
$error = $v->errors();
return response()->json(compact('error'));
}
$url = $this->request->input('url');
$url = $url.'/api/v1/helpdesk/check-url';
$url = $url . '/api/v1/helpdesk/check-url';
} catch (Exception $ex) {
$error = $e->getMessage();
return response()->json(compact('error'));

276
app/Http/Controllers/Auth/AuthController.php
View File

@@ -1,14 +1,15 @@
<?php namespace App\Http\Controllers\Auth;
<?php
namespace App\Http\Controllers\Auth;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\PhpMailController;
// requests
use App\Http\Requests\helpdesk\LoginRequest;
use App\Http\Requests\helpdesk\RegisterRequest;
use App\User;
// classes
use Hash;
use Illuminate\Contracts\Auth\Guard;
@@ -18,7 +19,6 @@ use Mail;
use Auth;
use Exception;
/**
* ---------------------------------------------------
* AuthController
@@ -33,131 +33,137 @@ use Exception;
*/
class AuthController extends Controller {
use AuthenticatesAndRegistersUsers;
/* to redirect after login */
// if auth is agent
protected $redirectTo = '/dashboard';
// if auth is user
protected $redirectToUser = '/profile';
/* Direct After Logout */
protected $redirectAfterLogout = '/';
protected $loginPath = '/auth/login';
use AuthenticatesAndRegistersUsers;
/* to redirect after login */
/**
* Create a new authentication controller instance.
*
* @param \Illuminate\Contracts\Auth\Guard $auth
* @param \Illuminate\Contracts\Auth\Registrar $registrar
* @return void
*/
public function __construct(Guard $auth, Registrar $registrar) {
SettingsController::smtp();
$this->auth = $auth;
$this->registrar = $registrar;
$this->middleware('guest', ['except' => 'getLogout']);
}
// if auth is agent
protected $redirectTo = '/dashboard';
// if auth is user
protected $redirectToUser = '/profile';
/* Direct After Logout */
protected $redirectAfterLogout = '/';
protected $loginPath = '/auth/login';
/**
* Get the form for registration
* @return type Response
*/
public function getRegister() {
// Event for login
\Event::fire(new \App\Events\FormRegisterEvent());
if(Auth::user()) {
if(Auth::user()->role == "admin" || Auth::user()->role == "agent") {
return \Redirect::route('dashboard');
} elseif(Auth::user()->role == "user") {
// return view('auth.register');
}
} else {
return view('auth.register');
}
}
/**
* Create a new authentication controller instance.
*
* @param \Illuminate\Contracts\Auth\Guard $auth
* @param \Illuminate\Contracts\Auth\Registrar $registrar
* @return void
*/
public function __construct(Guard $auth, Registrar $registrar, PhpMailController $PhpMailController) {
$this->PhpMailController = $PhpMailController;
SettingsController::smtp();
$this->auth = $auth;
$this->registrar = $registrar;
$this->middleware('guest', ['except' => 'getLogout']);
}
/**
* Post registration form
* @param type User $user
* @param type RegisterRequest $request
* @return type Response
*/
public function postRegister(User $user, RegisterRequest $request) {
// Event for login
\Event::fire(new \App\Events\LoginEvent($request));
/**
* Get the form for registration
* @return type Response
*/
public function getRegister() {
// Event for login
\Event::fire(new \App\Events\FormRegisterEvent());
if (Auth::user()) {
if (Auth::user()->role == "admin" || Auth::user()->role == "agent") {
return \Redirect::route('dashboard');
} elseif (Auth::user()->role == "user") {
// return view('auth.register');
}
} else {
return view('auth.register');
}
}
$password = Hash::make($request->input('password'));
$user->password = $password;
$name = $request->input('full_name');
$user->user_name = $name;
$user->email = $request->input('email');
// $user->first_name = $request->input('first_name');
// $user->last_nmae = $request->input('last_nmae');
// $user->phone_number = $request->input('phone_number');
// $user->company = $request->input('company');
$user->role = 'user';
$code = str_random(60);
$user->remember_token = $code;
$user->save();
// send mail for successful registration
$mail = Mail::send('auth.activate', array('link' => url('getmail', $code), 'username' => $name), function ($message) use ($user) {
$message->to($user->email, $user->full_name)->subject('active your account');
});
return redirect('home')->with('success', 'Activate Your Account ! Click on Link that send to your mail');
}
/**
* Get mail function
* @param type $token
* @param type User $user
* @return type Response
*/
public function getMail($token, User $user) {
$user = $user->where('remember_token', $token)->where('active', 0)->first();
if ($user) {
$user->active = 1;
$user->save();
return redirect('auth/login');
} else {
return redirect('auth/login');
}
}
/**
* Post registration form
* @param type User $user
* @param type RegisterRequest $request
* @return type Response
*/
public function postRegister(User $user, RegisterRequest $request) {
// Event for login
\Event::fire(new \App\Events\LoginEvent($request));
/**
* Get login page
* @return type Response
*/
public function getLogin() {
if(Auth::user()) {
if(Auth::user()->role == "admin" || Auth::user()->role == "agent"){
return \Redirect::route('dashboard');
} elseif(Auth::user()->role == "user") {
return \Redirect::route('home');
}
} else {
return view('auth.login');
}
}
$password = Hash::make($request->input('password'));
$user->password = $password;
$name = $request->input('full_name');
$user->user_name = $name;
$user->email = $request->input('email');
// $user->first_name = $request->input('first_name');
// $user->last_nmae = $request->input('last_nmae');
// $user->phone_number = $request->input('phone_number');
// $user->company = $request->input('company');
$user->role = 'user';
$code = str_random(60);
$user->remember_token = $code;
$user->save();
// send mail for successful registration
// $mail = Mail::send('auth.activate', array('link' => url('getmail', $code), 'username' => $name), function ($message) use ($user) {
// $message->to($user->email, $user->full_name)->subject('active your account');
// });
/**
* Post of login page
* @param type LoginRequest $request
* @return type Response
*/
public function postLogin(LoginRequest $request) {
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $name, 'email' => $request->input('email')], $message = ['subject' => 'password', 'scenario' => 'registration-notification'], $template_variables = ['user' => $name, 'email_address' => $request->input('email'), 'password_reset_link' => url('password/reset/' . $code)]);
return redirect('home')->with('success', 'Activate Your Account ! Click on Link that send to your mail');
}
/**
* Get mail function
* @param type $token
* @param type User $user
* @return type Response
*/
public function getMail($token, User $user) {
$user = $user->where('remember_token', $token)->where('active', 0)->first();
if ($user) {
$user->active = 1;
$user->save();
return redirect('auth/login');
} else {
return redirect('auth/login');
}
}
/**
* Get login page
* @return type Response
*/
public function getLogin() {
if (Auth::user()) {
if (Auth::user()->role == "admin" || Auth::user()->role == "agent") {
return \Redirect::route('dashboard');
} elseif (Auth::user()->role == "user") {
return \Redirect::route('home');
}
} else {
return view('auth.login');
}
}
/**
* Post of login page
* @param type LoginRequest $request
* @return type Response
*/
public function postLogin(LoginRequest $request) {
// Set login attempts and login time
$loginAttempts = 1;
$usernameinput = $request->input('email');
$password = $request->input('password');
$password = $request->input('password');
$field = filter_var($usernameinput, FILTER_VALIDATE_EMAIL) ? 'email' : 'user_name';
// If session has login attempts, retrieve attempts counter and attempts time
if (\Session::has('loginAttempts')) {
$loginAttempts = \Session::get('loginAttempts');
$loginAttemptTime = \Session::get('loginAttemptTime');
// $credentials = $request->only('email', 'password');
$usernameinput = $request->input('email');
$password = $request->input('password');
$field = filter_var($usernameinput, FILTER_VALIDATE_EMAIL) ? 'email' : 'user_name';
$usernameinput = $request->input('email');
$password = $request->input('password');
$field = filter_var($usernameinput, FILTER_VALIDATE_EMAIL) ? 'email' : 'user_name';
// If attempts > 3 and time < 10 minutes
if ($loginAttempts > 4 && (time() - $loginAttemptTime <= 600)) {
return redirect()->back()->with('error', 'Maximum login attempts reached. Try again in a while');
@@ -174,27 +180,27 @@ class AuthController extends Controller {
// If auth ok, redirect to restricted area
\Session::put('loginAttempts', $loginAttempts + 1);
if ($this->auth->attempt([$field => $usernameinput, 'password' => $password], $request->has('remember'))) {
if(Auth::user()->role == 'user') {
return \Redirect::route('/');
} else {
return redirect()->intended($this->redirectPath());
}
}
return redirect($this->loginPath())
->withInput($request->only('email', 'remember'))
->withErrors([
'email' => $this->getFailedLoginMessage(),
'password' => $this->getFailedLoginMessage(),
]);
if (Auth::user()->role == 'user') {
return \Redirect::route('/');
} else {
return redirect()->intended($this->redirectPath());
}
}
return redirect($this->loginPath())
->withInput($request->only('email', 'remember'))
->withErrors([
'email' => $this->getFailedLoginMessage(),
'password' => $this->getFailedLoginMessage(),
]);
// Increment login attempts
}
}
/**
* Get Failed login message
* @return type string
*/
protected function getFailedLoginMessage() {
return 'This Field do not match our records.';
}
/**
* Get Failed login message
* @return type string
*/
protected function getFailedLoginMessage() {
return 'This Field do not match our records.';
}
}
}

83
app/Http/Controllers/Auth/PasswordController.php
View File

@@ -1,14 +1,15 @@
<?php namespace App\Http\Controllers\Auth;
<?php
namespace App\Http\Controllers\Auth;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\PhpMailController;
// request
use Illuminate\Http\Request;
// model
use App\User;
// classes
use Illuminate\Contracts\Auth\Guard;
use Illuminate\Contracts\Auth\PasswordBroker;
@@ -25,31 +26,61 @@ use Exception;
*/
class PasswordController extends Controller {
use ResetsPasswords;
use ResetsPasswords;
/**
* Create a new password controller instance.
*
* @param \Illuminate\Contracts\Auth\Guard $auth
* @param \Illuminate\Contracts\Auth\PasswordBroker $passwords
* @return void
*/
public function __construct(Guard $auth, PasswordBroker $passwords) {
$this->auth = $auth;
$this->passwords = $passwords;
$this->middleware('guest');
SettingsController::smtp();
}
/**
* Create a new password controller instance.
*
* @param \Illuminate\Contracts\Auth\Guard $auth
* @param \Illuminate\Contracts\Auth\PasswordBroker $passwords
* @return void
*/
public function __construct(Guard $auth, PasswordBroker $passwords, PhpMailController $PhpMailController) {
$this->PhpMailController = $PhpMailController;
$this->auth = $auth;
$this->passwords = $passwords;
$this->middleware('guest');
SettingsController::smtp();
}
/**
* Display the form to request a password reset link.
*
* @return Response
*/
public function getEmail() {
return view('auth.password');
}
/**
* Display the form to request a password reset link.
*
* @return Response
*/
public function getEmail() {
return view('auth.password');
}
/**
* Display the form to request a password reset link.
*
* @return Response
*/
public function postEmail(Request $request) {
$date = date('Y-m-d H:i:s');
$this->validate($request, ['email' => 'required|email']);
$user = User::where('email', '=', $request->only('email'))->first();
if (isset($user)) {
$user1 = $user->email;
//gen new code and pass
$code = str_random(60);
$password_reset_table = \DB::table('password_resets')->where('email', '=', $user->email)->first();
if (isset($password_reset_table)) {
$password_reset_table = \DB::table('password_resets')->where('email', '=', $user->email)->update(['token' => $code, 'created_at' => $date]);
// $password_reset_table->token = $code;
// $password_reset_table->update(['token' => $code]);
} else {
$create_password_reset = \DB::table('password_resets')->insert(['email' => $user->email, 'token' => $code, 'created_at' => $date]);
}
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $user->user_name, 'email' => $user->email], $message = ['subject' => 'Your Password Reset Link', 'scenario' => 'reset-password'], $template_variables = ['user' => $user->user_name, 'email_address' => $user->email, 'password_reset_link' => url('password/reset/' . $code)]);
return redirect()->back()->with('status', 'We have e-mailed your password reset link!');
} else {
return redirect()->back()->with('errors', "We can't find a user with that e-mail address.");
}
}
}

638
app/Http/Controllers/Auth/UserController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Agent\helpdesk;
<?php
namespace App\Http\Controllers\Agent\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
@@ -37,81 +40,81 @@ use Redirect;
*/
class UserController extends Controller {
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
*
* @return void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('role.agent');
// $this->middleware('roles');
}
/**
* Create a new controller instance.
* constructor to check
* 1. authentication
* 2. user roles
* 3. roles must be agent
*
* @return void
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('role.agent');
// $this->middleware('roles');
}
/**
* Display a listing of the resource.
* @param type User $user
* @return type Response
*/
public function index() {
try {
/* get all values in Sys_user */
return view('themes.default1.agent.helpdesk.user.index');
} catch (Exception $e) {
return view('404');
}
}
/**
* Display a listing of the resource.
* @param type User $user
* @return type Response
*/
public function index() {
try {
/* get all values in Sys_user */
return view('themes.default1.agent.helpdesk.user.index');
} catch (Exception $e) {
return view('404');
}
}
/**
* This function is used to display the list of users
* @return datatable
*/
public function user_list() {
return \Datatable::collection(User::where('role','!=','admin')->where('role','!=','agent')->get())
->searchColumns('user_name')
->orderColumns('user_name', 'email')
->addColumn('user_name', function ($model) {
return $model->user_name;
})
->addColumn('email', function ($model) {
$email = $model->email;
return $email;
})
->addColumn('phone', function ($model) {
$phone = "";
if($model->phone_number) {
$phone = $model->ext . ' ' . $model->phone_number;
}
$mobile = "";
if($model->mobile) {
$mobile = $model->mobile;
}
$phone = $phone ."&nbsp;&nbsp;&nbsp;". $mobile;
return $phone;
})
->addColumn('status', function ($model) {
$status = $model->active;
if($status == 1) {
$stat = '<button class="btn btn-success btn-xs">Active</button>';
} else {
$stat = '<button class="btn btn-danger btn-xs">Inactive</button>';
}
return $stat;
})
->addColumn('lastlogin', function ($model) {
$t = $model->updated_at;
return TicketController::usertimezone($t);
})
->addColumn('Actions', function ($model) {
//return '<a href=article/delete/ ' . $model->id . ' class="btn btn-danger btn-flat" onclick="myFunction()">Delete</a>&nbsp;<a href=article/' . $model->id . '/edit class="btn btn-warning btn-flat">Edit</a>&nbsp;<a href=show/' . $model->id . ' class="btn btn-warning btn-flat">View</a>';
//return '<form action="article/delete/ ' . $model->id . '" method="post" onclick="alert()"><button type="sumbit" value="Delete"></button></form><a href=article/' . $model->id . '/edit class="btn btn-warning btn-flat">Edit</a>&nbsp;<a href=show/' . $model->id . ' class="btn btn-warning btn-flat">View</a>';
return '<span data-toggle="modal" data-target="#deletearticle'.$model->id .'"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . ' </button></span>&nbsp;<a href="'.route('user.edit', $model->id).'" class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href="'.route('user.show', $model->id).'" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
<div class="modal fade" id="deletearticle'.$model->id .'">
/**
* This function is used to display the list of users
* @return datatable
*/
public function user_list() {
return \Datatable::collection(User::where('role', '!=', 'admin')->where('role', '!=', 'agent')->get())
->searchColumns('user_name')
->orderColumns('user_name', 'email')
->addColumn('user_name', function ($model) {
return $model->user_name;
})
->addColumn('email', function ($model) {
$email = $model->email;
return $email;
})
->addColumn('phone', function ($model) {
$phone = "";
if ($model->phone_number) {
$phone = $model->ext . ' ' . $model->phone_number;
}
$mobile = "";
if ($model->mobile) {
$mobile = $model->mobile;
}
$phone = $phone . "&nbsp;&nbsp;&nbsp;" . $mobile;
return $phone;
})
->addColumn('status', function ($model) {
$status = $model->active;
if ($status == 1) {
$stat = '<button class="btn btn-success btn-xs">Active</button>';
} else {
$stat = '<button class="btn btn-danger btn-xs">Inactive</button>';
}
return $stat;
})
->addColumn('lastlogin', function ($model) {
$t = $model->updated_at;
return TicketController::usertimezone($t);
})
->addColumn('Actions', function ($model) {
//return '<a href=article/delete/ ' . $model->id . ' class="btn btn-danger btn-flat" onclick="myFunction()">Delete</a>&nbsp;<a href=article/' . $model->id . '/edit class="btn btn-warning btn-flat">Edit</a>&nbsp;<a href=show/' . $model->id . ' class="btn btn-warning btn-flat">View</a>';
//return '<form action="article/delete/ ' . $model->id . '" method="post" onclick="alert()"><button type="sumbit" value="Delete"></button></form><a href=article/' . $model->id . '/edit class="btn btn-warning btn-flat">Edit</a>&nbsp;<a href=show/' . $model->id . ' class="btn btn-warning btn-flat">View</a>';
return '<span data-toggle="modal" data-target="#deletearticle' . $model->id . '"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . ' </button></span>&nbsp;<a href="' . route('user.edit', $model->id) . '" class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href="' . route('user.show', $model->id) . '" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
<div class="modal fade" id="deletearticle' . $model->id . '">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
@@ -119,270 +122,271 @@ class UserController extends Controller {
<h4 class="modal-title">Are You Sure ?</h4>
</div>
<div class="modal-body">
'.$model->user_name.'
' . $model->user_name . '
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
<a href="'.route('user.delete',$model->id).'"><button class="btn btn-danger">delete</button></a>
<a href="' . route('user.delete', $model->id) . '"><button class="btn btn-danger">delete</button></a>
</div>
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->
</div>';
})
->make();
}
})
->make();
}
/**
* Show the form for creating a new resource.
* @return type Response
*/
public function create() {
try {
return view('themes.default1.agent.helpdesk.user.create');
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @return type Response
*/
public function create() {
try {
return view('themes.default1.agent.helpdesk.user.create');
} catch (Exception $e) {
return view('404');
}
}
/**
* Store a newly created resource in storage.
* @param type User $user
* @param type Sys_userRequest $request
* @return type Response
*/
public function store(User $user, Sys_userRequest $request) {
try {
/* insert the input request to sys_user table */
/* Check whether function success or not */
$user->email = $request->input('email');
$user->user_name = $request->input('full_name');
$user->mobile = $request->input('mobile');
$user->ext = $request->input('ext');
$user->phone_number = $request->input('phone_number');
$user->active = $request->input('active');
$user->internal_note = $request->input('internal_note');
$user->role = 'user';
if ($user->save() == true) {
/* redirect to Index page with Success Message */
return redirect('user')->with('success', 'User Created Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', 'User can not Create');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', 'User can not Create');
}
}
/**
* Store a newly created resource in storage.
* @param type User $user
* @param type Sys_userRequest $request
* @return type Response
*/
public function store(User $user, Sys_userRequest $request) {
try {
/* insert the input request to sys_user table */
/* Check whether function success or not */
$user->email = $request->input('email');
$user->user_name = $request->input('full_name');
$user->mobile = $request->input('mobile');
$user->ext = $request->input('ext');
$user->phone_number = $request->input('phone_number');
$user->active = $request->input('active');
$user->internal_note = $request->input('internal_note');
$user->role = 'user';
if ($user->save() == true) {
/* redirect to Index page with Success Message */
return redirect('user')->with('success', 'User Created Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', 'User can not Create');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', 'User can not Create');
}
}
/**
* Display the specified resource.
* @param type int $id
* @param type User $user
* @return type Response
*/
public function show($id, User $user) {
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.show', compact('users'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Display the specified resource.
* @param type int $id
* @param type User $user
* @return type Response
*/
public function show($id, User $user) {
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.show', compact('users'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type User $user
* @return type Response
*/
public function edit($id, User $user) {
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.edit', compact('users'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type User $user
* @return type Response
*/
public function edit($id, User $user) {
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
return view('themes.default1.agent.helpdesk.user.edit', compact('users'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type User $user
* @param type Sys_userUpdate $request
* @return type Response
*/
public function update($id, User $user, Sys_userUpdate $request) {
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
/* Update the value by selected field */
/* Check whether function success or not */
if ($users->fill($request->input())->save() == true) {
/* redirect to Index page with Success Message */
return redirect('user')->with('success', 'User Updated Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', 'User can not Update');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', 'User can not Update');
}
}
/**
* Update the specified resource in storage.
* @param type int $id
* @param type User $user
* @param type Sys_userUpdate $request
* @return type Response
*/
public function update($id, User $user, Sys_userUpdate $request) {
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
/* Update the value by selected field */
/* Check whether function success or not */
if ($users->fill($request->input())->save() == true) {
/* redirect to Index page with Success Message */
return redirect('user')->with('success', 'User Updated Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', 'User can not Update');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', 'User can not Update');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type User $user
* @return type Response
*/
public function destroy($id, User $user) {
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
/* delete the selected field */
/* Check whether function success or not */
if ($users->delete() == true) {
/* redirect to Index page with Success Message */
return redirect('user')->with('success', 'User Deleted Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', 'User can not Delete');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', 'User can not Delete');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type User $user
* @return type Response
*/
public function destroy($id, User $user) {
try {
/* select the field where id = $id(request Id) */
$users = $user->whereId($id)->first();
/* delete the selected field */
/* Check whether function success or not */
if ($users->delete() == true) {
/* redirect to Index page with Success Message */
return redirect('user')->with('success', 'User Deleted Successfully');
} else {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', 'User can not Delete');
}
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('user')->with('fails', 'User can not Delete');
}
}
/**
* get profile page
* @return type Response
*/
public function getProfile() {
$user = Auth::user();
return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
}
/**
* get profile page
* @return type Response
*/
public function getProfile() {
$user = Auth::user();
return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
}
/**
* get profile edit page
* @return type Response
*/
public function getProfileedit() {
$user = Auth::user();
return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'));
}
/**
* get profile edit page
* @return type Response
*/
public function getProfileedit() {
$user = Auth::user();
return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'));
}
/**
* post profile page
* @param type int $id
* @param type ProfileRequest $request
* @return type Response
*/
public function postProfileedit(ProfileRequest $request) {
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/profilepic';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/profilepic';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/profilepic';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
}
}
/**
* post profile page
* @param type int $id
* @param type ProfileRequest $request
* @return type Response
*/
public function postProfileedit(ProfileRequest $request) {
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/profilepic';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/profilepic';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/profilepic';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
}
}
/**
* Post profile password
* @param type int $id
* @param type ProfilePassword $request
* @return type Response
*/
public function postProfilePassword($id, ProfilePassword $request) {
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect('profile-edit')->with('success1', 'Password Updated sucessfully');
} else {
return redirect('profile-edit')->with('fails1', 'Password was not Updated. Incorrect old password');
}
}
/**
* Post profile password
* @param type int $id
* @param type ProfilePassword $request
* @return type Response
*/
public function postProfilePassword($id, ProfilePassword $request) {
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect('profile-edit')->with('success1', 'Password Updated sucessfully');
} else {
return redirect('profile-edit')->with('fails1', 'Password was not Updated. Incorrect old password');
}
}
/**
* User Assign Org
* @param type $id
* @return type boolean
*/
public function UserAssignOrg($id) {
$org = Input::get('org');
$user_org = new User_org;
$user_org->org_id = $org;
$user_org->user_id = $id;
$user_org->save();
return 1;
}
/**
* User Assign Org
* @param type $id
* @return type boolean
*/
public function UserAssignOrg($id) {
$org = Input::get('org');
$user_org = new User_org;
$user_org->org_id = $org;
$user_org->user_id = $id;
$user_org->save();
return 1;
}
/**
* user create organisation
* @return type value
*/
public function User_Create_Org($id) {
/**
* user create organisation
* @return type value
*/
public function User_Create_Org($id) {
if(Input::get('website')!=null) {
// checking website
$check = Organization::where('website','=',Input::get('website'))->first();
} else {
$check = null;
}
if (Input::get('website') != null) {
// checking website
$check = Organization::where('website', '=', Input::get('website'))->first();
} else {
$check = null;
}
// checking name
$check2 = Organization::where('name','=',Input::get('name'))->first();
// checking name
$check2 = Organization::where('name', '=', Input::get('name'))->first();
if (\Input::get('name') == null) {
return "Name is required";
} elseif($check2 != null) {
return "Name should be Unique";
} elseif($check != null) {
return "Website should be Unique";
} else {
$org = new Organization;
$org->name = Input::get('name');
$org->phone = Input::get('phone');
$org->website = Input::get('website');
$org->address = Input::get('address');
$org->internal_notes = Input::get('internal');
$org->save();
if (\Input::get('name') == null) {
return "Name is required";
} elseif ($check2 != null) {
return "Name should be Unique";
} elseif ($check != null) {
return "Website should be Unique";
} else {
$org = new Organization;
$org->name = Input::get('name');
$org->phone = Input::get('phone');
$org->website = Input::get('website');
$org->address = Input::get('address');
$org->internal_notes = Input::get('internal');
$org->save();
$user_org = new User_org;
$user_org->org_id = $org->id;
$user_org->user_id = $id;
$user_org->save();
$user_org = new User_org;
$user_org->org_id = $org->id;
$user_org->user_id = $id;
$user_org->save();
return 0;
}
}
}
return 0;
}
}
}

102
app/Http/Controllers/Client/helpdesk/ClientTicketController.php
View File

@@ -1,16 +1,16 @@
<?php namespace App\Http\Controllers\Client\helpdesk;
<?php
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Common\SettingsController;
// requests
use Illuminate\Http\Request;
use App\Http\Requests\helpdesk\CreateTicketRequest;
use App\Http\Requests\helpdesk\TicketRequest;
use App\Http\Requests\helpdesk\TicketEditRequest;
// models
use App\Model\helpdesk\Email\Banlist;
use App\Model\helpdesk\Ticket\Tickets;
@@ -24,7 +24,6 @@ use App\Model\helpdesk\Ticket\Ticket_Status;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Agent\Department;
use App\User;
// classes
use Auth;
use Hash;
@@ -42,55 +41,54 @@ use Exception;
*/
class ClientTicketController extends Controller {
/**
* Create a new controller instance.
* @return type response
*/
public function __construct() {
SettingsController::smtp();
// $this->middleware('auth');
// $this->middleware('role.user');
}
/**
* Create a new controller instance.
* @return type response
*/
public function __construct() {
SettingsController::smtp();
// $this->middleware('auth');
// $this->middleware('role.user');
}
/**
* Get Checked ticket
* @param type Tickets $ticket
* @param type User $user
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user) {
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* Get Checked ticket
* @param type Tickets $ticket
* @param type User $user
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user) {
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* reply
* @param type $value
* @return type view
*/
public function reply($id, Request $request) {
$comment = $request->input('comment');
if($comment != null) {
$tickets = Tickets::where('id','=',$id)->first();
$tickets->closed_at = null;
$tickets->closed = 0;
$tickets->reopened_at = date('Y-m-d H:i:s');
$tickets->reopened = 1;
$threads = new Ticket_Thread;
$threads->user_id = Auth::user()->id;
$threads->ticket_id = $tickets->id;
$threads->poster = "client";
$threads->body = $comment;
try {
$threads->save();
$tickets->save();
return \Redirect::back()->with('success1','Successfully replied');
} catch(Exception $e) {
return \Redirect::back()->with('fails1',$e->errorInfo[2]);
}
} else {
return \Redirect::back()->with('fails1','Please fill some data!');
}
}
/**
* reply
* @param type $value
* @return type view
*/
public function reply($id, Request $request) {
$comment = $request->input('comment');
if ($comment != null) {
$tickets = Tickets::where('id', '=', $id)->first();
$tickets->closed_at = null;
$tickets->closed = 0;
$tickets->reopened_at = date('Y-m-d H:i:s');
$tickets->reopened = 1;
$threads = new Ticket_Thread;
$threads->user_id = Auth::user()->id;
$threads->ticket_id = $tickets->id;
$threads->poster = "client";
$threads->body = $comment;
try {
$threads->save();
$tickets->save();
return \Redirect::back()->with('success1', 'Successfully replied');
} catch (Exception $e) {
return \Redirect::back()->with('fails1', $e->errorInfo[2]);
}
} else {
return \Redirect::back()->with('fails1', 'Please fill some data!');
}
}
}

47
app/Http/Controllers/Client/helpdesk/EmailController.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Http\Controllers\Client\helpdesk;
<?php
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// models
use App\Model\helpdesk\Email\Emails;
// classes
use Exception;
@@ -17,28 +17,26 @@ use Exception;
* @author Ladybird <info@ladybirdweb.com>
*/
class OuthouseController extends Controller {
/**
/**
* post port
*
* @return string
*/
public static function port()
{
$port = Emails::where('id','=','1')->first();
$portvalue = $port->option_value;
public static function port() {
$port = Emails::where('id', '=', '1')->first();
$portvalue = $port->option_value;
return $portvalue;
}
/**
* post host
*
* @return string
*/
public static function host()
{
$host=Option::where('option_name','=','host')->first();
$hostvalue=$host->option_value;
public static function host() {
$host = Option::where('option_name', '=', 'host')->first();
$hostvalue = $host->option_value;
return $hostvalue;
}
@@ -47,10 +45,9 @@ class OuthouseController extends Controller {
*
* @return string
*/
public static function username()
{
$username=Option::where('option_name','=','username')->first();
$uservalue=$username->option_value;
public static function username() {
$username = Option::where('option_name', '=', 'username')->first();
$uservalue = $username->option_value;
return $uservalue;
}
@@ -60,10 +57,9 @@ class OuthouseController extends Controller {
*
* @return string
*/
public static function password()
{
$password=Option::where('option_name','=','password')->first();
$passvalue=$password->option_value;
public static function password() {
$password = Option::where('option_name', '=', 'password')->first();
$passvalue = $password->option_value;
return $passvalue;
}
@@ -73,10 +69,9 @@ class OuthouseController extends Controller {
*
* @return string
*/
public static function encryption()
{
$encryption=Option::where('option_name','=','encryption')->first();
$encryptvalue=$encryption->option_value;
public static function encryption() {
$encryption = Option::where('option_name', '=', 'encryption')->first();
$encryptvalue = $encryption->option_value;
return $encryptvalue;
}

279
app/Http/Controllers/Client/helpdesk/FormController.php
View File

@@ -1,14 +1,14 @@
<?php namespace App\Http\Controllers\Client\helpdesk;
<?php
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Common\SettingsController;
// requests
use Illuminate\Http\Request;
use App\Http\Requests\helpdesk\ClientRequest;
// models
use App\Model\helpdesk\Form\Forms;
use App\Model\helpdesk\Manage\Help_topic;
@@ -22,7 +22,6 @@ use App\Model\helpdesk\Ticket\Ticket_source;
use App\User;
use App\Model\helpdesk\Form\Fields;
use App\Model\helpdesk\Form\Form_value;
// classes
use Form;
use Input;
@@ -43,152 +42,148 @@ use Exception;
*/
class FormController extends Controller {
/**
* Create a new controller instance.
* Constructor to check
* @return void
*/
public function __construct(TicketController $TicketController) {
// mail smtp settings
SettingsController::smtp();
// creating a TicketController instance
$this->TicketController = $TicketController;
}
/**
* Create a new controller instance.
* Constructor to check
* @return void
*/
public function __construct(TicketController $TicketController) {
// mail smtp settings
SettingsController::smtp();
// creating a TicketController instance
$this->TicketController = $TicketController;
}
/**
* getform
* @param type Help_topic $topic
* @return type
*/
public function getForm(Help_topic $topic) {
if(\Config::get('database.install') == '%0%') {
return \Redirect::route('license');
}
if(System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
}
}
/**
* getform
* @param type Help_topic $topic
* @return type
*/
public function getForm(Help_topic $topic) {
if (\Config::get('database.install') == '%0%') {
return \Redirect::route('license');
}
if (System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
}
}
/**
* This Function to post the form for the ticket
* @param type Form_name $name
* @param type Form_details $details
* @return type string
*/
public function postForm($id, Help_topic $topic) {
// dd($id);
if($id != 0 ){
$helptopic = $topic->where('id', '=', $id)->first();
$custom_form = $helptopic->custom_form;
$values = Fields::where('forms_id', '=', $custom_form)->get();
if(!$values) {
} if($values) {
foreach($values as $value){
if($value->type == "select") {
$data = $value->value;
$value = explode(',', $data);
echo '<select class="form-control">';
foreach($value as $option){
echo '<option>'.$option.'</option>';
}
echo '</select></br>';
} elseif ($value->type == "radio" ) {
$type2 = $value->value;
$val = explode(',', $type2);
echo '<label class="radio-inline">'.$value->label.'</label>&nbsp&nbsp&nbsp<input type="'.$value->type.'" name="'.$value->name.'">&nbsp;&nbsp;'.$val[0].'
&nbsp&nbsp&nbsp<input type="'.$value->type.'" name="'.$value->name.'">&nbsp;&nbsp;'.$val[1].'</br>';
} elseif($value->type == "textarea" ) {
$type3 = $value->value;
$v = explode(',', $type3);
//dd($v);
if(array_key_exists(1, $v)){
echo '<label>'.$value->label.'</label></br><textarea class=form-control rows="'.$v[0].'" cols="'.$v[1].'"></textarea></br>';
} else {
echo '<label>'.$value->label.'</label></br><textarea class=form-control rows="10" cols="60"></textarea></br>';
}
} elseif($value->type == "checkbox" ) {
$type4 = $value->value;
$check = explode(',', $type4);
echo '<label class="radio-inline">'.$value->label.'&nbsp&nbsp&nbsp<input type="'.$value->type.'" name="'.$value->name.'">&nbsp&nbsp'.$check[0].'</label><label class="radio-inline"><input type="'.$value->type.'" name="'.$value->name.'">&nbsp&nbsp'.$check[1].'</label></br>';
} else {
echo '<label>'.$value->label.'</label><input type="'.$value->type.'" class="form-control" name="'.$value->name.'" /></br>';
}
}
}
} else {
return null;
}
}
/**
* This Function to post the form for the ticket
* @param type Form_name $name
* @param type Form_details $details
* @return type string
*/
public function postForm($id, Help_topic $topic) {
// dd($id);
if ($id != 0) {
$helptopic = $topic->where('id', '=', $id)->first();
$custom_form = $helptopic->custom_form;
$values = Fields::where('forms_id', '=', $custom_form)->get();
if (!$values) {
} if ($values) {
foreach ($values as $value) {
if ($value->type == "select") {
$data = $value->value;
$value = explode(',', $data);
echo '<select class="form-control">';
foreach ($value as $option) {
echo '<option>' . $option . '</option>';
}
echo '</select></br>';
} elseif ($value->type == "radio") {
$type2 = $value->value;
$val = explode(',', $type2);
echo '<label class="radio-inline">' . $value->label . '</label>&nbsp&nbsp&nbsp<input type="' . $value->type . '" name="' . $value->name . '">&nbsp;&nbsp;' . $val[0] . '
&nbsp&nbsp&nbsp<input type="' . $value->type . '" name="' . $value->name . '">&nbsp;&nbsp;' . $val[1] . '</br>';
} elseif ($value->type == "textarea") {
$type3 = $value->value;
$v = explode(',', $type3);
//dd($v);
if (array_key_exists(1, $v)) {
echo '<label>' . $value->label . '</label></br><textarea class=form-control rows="' . $v[0] . '" cols="' . $v[1] . '"></textarea></br>';
} else {
echo '<label>' . $value->label . '</label></br><textarea class=form-control rows="10" cols="60"></textarea></br>';
}
} elseif ($value->type == "checkbox") {
$type4 = $value->value;
$check = explode(',', $type4);
echo '<label class="radio-inline">' . $value->label . '&nbsp&nbsp&nbsp<input type="' . $value->type . '" name="' . $value->name . '">&nbsp&nbsp' . $check[0] . '</label><label class="radio-inline"><input type="' . $value->type . '" name="' . $value->name . '">&nbsp&nbsp' . $check[1] . '</label></br>';
} else {
echo '<label>' . $value->label . '</label><input type="' . $value->type . '" class="form-control" name="' . $value->name . '" /></br>';
}
}
}
} else {
return null;
}
}
/**
* Posted form
* @param type Request $request
* @param type User $user
*/
public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source) {
$form_extras = $request->except('Name','Phone','Email','Subject','Details','helptopic','_wysihtml5_mode','_token');
/**
* Posted form
* @param type Request $request
* @param type User $user
*/
public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source) {
$name = $request->input('Name');
$phone = $request->input('Phone');
$email = $request->input('Email');
$subject = $request->input('Subject');
$details = $request->input('Details');
$form_extras = $request->except('Name', 'Phone', 'Email', 'Subject', 'Details', 'helptopic', '_wysihtml5_mode', '_token');
$System = System::where('id','=',1)->first();
$departments = Department::where('id','=',$System->department)->first();
$department = $departments->id;
$name = $request->input('Name');
$phone = $request->input('Phone');
$email = $request->input('Email');
$subject = $request->input('Subject');
$details = $request->input('Details');
$status = $ticket_settings->first()->status;
$helptopic = $ticket_settings->first()->help_topic;
$sla = $ticket_settings->first()->sla;
$priority = $ticket_settings->first()->priority;
$source = $ticket_source->where('name','=','web')->first();
$System = System::where('id', '=', 1)->first();
$departments = Department::where('id', '=', $System->department)->first();
$department = $departments->id;
$collaborator = null;
$assignto = null;
$status = $ticket_settings->first()->status;
$helptopic = $ticket_settings->first()->help_topic;
$sla = $ticket_settings->first()->sla;
$priority = $ticket_settings->first()->priority;
$source = $ticket_source->where('name', '=', 'web')->first();
if($this->TicketController->create_user($email, $name, $subject, $details, $phone, $helptopic, $sla, $priority, $source->id, $collaborator, $department,$assignto, $form_extras)) {
return Redirect::route('guest.getform')->with('success','Ticket Created Successfully');
}
}
$collaborator = null;
$assignto = null;
if ($this->TicketController->create_user($email, $name, $subject, $details, $phone, $helptopic, $sla, $priority, $source->id, $collaborator, $department, $assignto, $form_extras)) {
return Redirect::route('guest.getform')->with('success', 'Ticket Created Successfully');
}
}
/**
* reply
* @param type $value
* @return type view
*/
public function post_ticket_reply($id, Request $request) {
$comment = $request->input('comment');
if ($comment != null) {
$tickets = Tickets::where('id', '=', $id)->first();
$threads = new Ticket_Thread;
$tickets->closed_at = null;
$tickets->closed = 0;
$tickets->reopened_at = date('Y-m-d H:i:s');
$tickets->reopened = 1;
$threads->user_id = $tickets->user_id;
$threads->ticket_id = $tickets->id;
$threads->poster = "client";
$threads->body = $comment;
try {
$threads->save();
$tickets->save();
return \Redirect::back()->with('success1', 'Successfully replied');
} catch (Exception $e) {
return \Redirect::back()->with('fails1', $e->errorInfo[2]);
}
} else {
return \Redirect::back()->with('fails1', 'Please fill some data!');
}
}
/**
* reply
* @param type $value
* @return type view
*/
public function post_ticket_reply($id, Request $request) {
$comment = $request->input('comment');
if($comment != null) {
$tickets = Tickets::where('id','=',$id)->first();
$threads = new Ticket_Thread;
$tickets->closed_at = null;
$tickets->closed = 0;
$tickets->reopened_at = date('Y-m-d H:i:s');
$tickets->reopened = 1;
$threads->user_id = $tickets->user_id;
$threads->ticket_id = $tickets->id;
$threads->poster = "client";
$threads->body = $comment;
try {
$threads->save();
$tickets->save();
return \Redirect::back()->with('success1','Successfully replied');
} catch(Exception $e) {
return \Redirect::back()->with('fails1',$e->errorInfo[2]);
}
} else {
return \Redirect::back()->with('fails1','Please fill some data!');
}
}
}
}

481
app/Http/Controllers/Client/helpdesk/GuestController.php
View File

@@ -1,15 +1,16 @@
<?php namespace App\Http\Controllers\Client\helpdesk;
<?php
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\PhpMailController;
// requests
use App\Http\Requests\helpdesk\CheckTicket;
use App\Http\Requests\helpdesk\ProfilePassword;
use App\Http\Requests\helpdesk\ProfileRequest;
use App\Http\Requests\helpdesk\TicketRequest;
// models
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Ticket\Tickets;
@@ -17,7 +18,6 @@ use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\System;
use App\User;
// classes
use Auth;
use Hash;
@@ -33,256 +33,255 @@ use Exception;
*/
class GuestController extends Controller {
/**
* Create a new controller instance.
* @return type void
*/
/**
* Create a new controller instance.
* @return type void
*/
public function __construct(PhpMailController $PhpMailController) {
$this->PhpMailController = $PhpMailController;
SettingsController::smtp();
// checking authentication
$this->middleware('auth');
}
public function __construct() {
SettingsController::smtp();
// checking authentication
$this->middleware('auth');
}
/**
* Get profile
* @return type Response
*/
public function getProfile() {
$user = Auth::user();
return view('themes.default1.client.helpdesk.profile', compact('user'));
}
/**
* Get profile
* @return type Response
*/
public function getProfile() {
$user = Auth::user();
return view('themes.default1.client.helpdesk.profile', compact('user'));
}
/**
* Save profile data
* @param type $id
* @param type ProfileRequest $request
* @return type Response
*/
public function postProfile(ProfileRequest $request) {
$user = User::where('id', '=', Auth::user()->id)->first();
$user->gender = $request->get('gender');
$user->save();
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/media/profilepic';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/media/profilepic';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/media/profilepic';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
}
/**
* Save profile data
* @param type $id
* @param type ProfileRequest $request
* @return type Response
*/
public function postProfile(ProfileRequest $request) {
$user = User::where('id','=',Auth::user()->id)->first();
$user->gender = $request->get('gender');
$user->save();
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/media/profilepic';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/media/profilepic';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/media/profilepic';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
}
/**
* Get Ticket page
* @param type Help_topic $topic
* @return type Response
*/
public function getTicket(Help_topic $topic) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.tickets.form', compact('topics'));
}
/**
* Get Ticket page
* @param type Help_topic $topic
* @return type Response
*/
public function getTicket(Help_topic $topic) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.tickets.form', compact('topics'));
}
/**
* getform
* @param type Help_topic $topic
* @return type
*/
public function getForm(Help_topic $topic) {
if(\Config::get('database.install') == '%0%') {
return \Redirect::route('license');
}
if(System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
}
}
/**
* getform
* @param type Help_topic $topic
* @return type
*/
public function getForm(Help_topic $topic) {
if (\Config::get('database.install') == '%0%') {
return \Redirect::route('license');
}
if (System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
}
}
/**
* Get my ticket
* @param type Tickets $tickets
* @param type Ticket_Thread $thread
* @param type User $user
* @return type Response
*/
public function getMyticket() {
return view('themes.default1.client.helpdesk.mytickets');
}
/**
* Get my ticket
* @param type Tickets $tickets
* @param type Ticket_Thread $thread
* @param type User $user
* @return type Response
*/
public function getMyticket() {
return view('themes.default1.client.helpdesk.mytickets');
}
/**
* Get ticket-thread
* @param type Ticket_Thread $thread
* @param type Tickets $tickets
* @param type User $user
* @return type Response
*/
public function thread(Ticket_Thread $thread, Tickets $tickets, User $user) {
$user_id = Auth::user()->id;
//dd($user_id);
/* get the ticket's id == ticket_id of thread */
$tickets = $tickets->where('user_id', '=', $user_id)->first();
//dd($ticket);
$thread = $thread->where('ticket_id', $tickets->id)->first();
//dd($thread);
// $tickets = $tickets->whereId($id)->first();
return view('themes.default1.client.guest-user.view_ticket', compact('thread', 'tickets'));
}
/**
* Get ticket-thread
* @param type Ticket_Thread $thread
* @param type Tickets $tickets
* @param type User $user
* @return type Response
*/
public function thread(Ticket_Thread $thread, Tickets $tickets, User $user) {
$user_id = Auth::user()->id;
//dd($user_id);
/* get the ticket's id == ticket_id of thread */
$tickets = $tickets->where('user_id', '=', $user_id)->first();
//dd($ticket);
$thread = $thread->where('ticket_id', $tickets->id)->first();
//dd($thread);
// $tickets = $tickets->whereId($id)->first();
return view('themes.default1.client.guest-user.view_ticket', compact('thread', 'tickets'));
}
/**
* ticket Edit
* @return
*/
public function ticketEdit() {
}
/**
* Post porfile password
* @param type $id
* @param type ProfilePassword $request
* @return type Response
*/
public function postProfilePassword(ProfilePassword $request) {
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
try{
$user->save();
return redirect()->back()->with('success2', 'Password Updated sucessfully');
} catch (Exception $e) {
return redirect()->back()->with('fails2', $e->errorInfo[2]);
}
} else {
return redirect()->back()->with('fails2', 'Password was not Updated. Incorrect old password');
}
}
/**
* Ticekt reply
* @param type Ticket_Thread $thread
* @param type TicketRequest $request
* @return type Response
*/
public function reply(Ticket_Thread $thread, TicketRequest $request) {
$thread->ticket_id = $request->input('ticket_ID');
$thread->title = $request->input('To');
$thread->user_id = Auth::user()->id;
$thread->body = $request->input('ReplyContent');
$thread->poster = 'user';
$thread->save();
$ticket_id = $request->input('ticket_ID');
$tickets = Tickets::where('id', '=', $ticket_id)->first();
$thread = Ticket_Thread::where('ticket_id', '=', $ticket_id)->first();
return Redirect("thread/" . $ticket_id);
}
/**
* Get Checked ticket
* @param type Tickets $ticket
* @param type User $user
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user) {
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* Post Check ticket
* @param type CheckTicket $request
* @param type User $user
* @param type Tickets $ticket
* @param type Ticket_Thread $thread
* @return type Response
*/
public function PostCheckTicket() {
$Email = \Input::get('email');
$Ticket_number = \Input::get('ticket_number');
$ticket = Tickets::where('ticket_number', '=', $Ticket_number)->first();
if($ticket == null) {
return \Redirect::route('form')->with('fails', 'There is no such Ticket Number');
} else {
$userId = $ticket->user_id;
$user = User::where('id', '=', $userId)->first();
if($user->role == 'user') {
$username = $user->user_name;
} else {
$username = $user->first_name." ".$user->last_name;
}
if($user->email != $Email) {
return \Redirect::route('form')->with('fails', "Email didn't match with Ticket Number");
} else {
$code = $ticket->id;
$code = \Crypt::encrypt($code);
$company = $this->company();
\Mail::send('emails.check_ticket',
array('link'=>\URL::route('check_ticket',$code),'user'=>$username, 'from'=>$company),
function($message) use($user, $username, $Ticket_number) {
$message->to($user->email, $username)->subject('Ticket link Request ['.$Ticket_number.']');
}
);
return \Redirect::back()
->with('success','We have sent you a link by Email. Please click on that link to view ticket');
}
}
}
/**
* get ticket email
* @param type $id
* @return type
*/
public function get_ticket_email($id) {
$id1 = \Crypt::decrypt($id);
return view('themes.default1.client.helpdesk.ckeckticket',compact('id'));
}
/**
* ticket Edit
* @return
*/
public function ticketEdit() {
}
/**
* Post porfile password
* @param type $id
* @param type ProfilePassword $request
* @return type Response
*/
public function postProfilePassword(ProfilePassword $request) {
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
try {
$user->save();
return redirect()->back()->with('success2', 'Password Updated sucessfully');
} catch (Exception $e) {
return redirect()->back()->with('fails2', $e->errorInfo[2]);
}
} else {
return redirect()->back()->with('fails2', 'Password was not Updated. Incorrect old password');
}
}
/**
* Ticekt reply
* @param type Ticket_Thread $thread
* @param type TicketRequest $request
* @return type Response
*/
public function reply(Ticket_Thread $thread, TicketRequest $request) {
$thread->ticket_id = $request->input('ticket_ID');
$thread->title = $request->input('To');
$thread->user_id = Auth::user()->id;
$thread->body = $request->input('ReplyContent');
$thread->poster = 'user';
$thread->save();
$ticket_id = $request->input('ticket_ID');
$tickets = Tickets::where('id', '=', $ticket_id)->first();
$thread = Ticket_Thread::where('ticket_id', '=', $ticket_id)->first();
return Redirect("thread/" . $ticket_id);
}
/**
* Get Checked ticket
* @param type Tickets $ticket
* @param type User $user
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user) {
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* Post Check ticket
* @param type CheckTicket $request
* @param type User $user
* @param type Tickets $ticket
* @param type Ticket_Thread $thread
* @return type Response
*/
public function PostCheckTicket() {
$Email = \Input::get('email');
$Ticket_number = \Input::get('ticket_number');
$ticket = Tickets::where('ticket_number', '=', $Ticket_number)->first();
if ($ticket == null) {
return \Redirect::route('form')->with('fails', 'There is no such Ticket Number');
} else {
$userId = $ticket->user_id;
$user = User::where('id', '=', $userId)->first();
if ($user->role == 'user') {
$username = $user->user_name;
} else {
$username = $user->first_name . " " . $user->last_name;
}
if ($user->email != $Email) {
return \Redirect::route('form')->with('fails', "Email didn't match with Ticket Number");
} else {
$code = $ticket->id;
$code = \Crypt::encrypt($code);
$company = $this->company();
$this->PhpMailController->sendmail(
$from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $username, 'email' => $user->email], $message = ['subject' => 'Ticket link Request [' . $Ticket_number . ']', 'scenario' => 'check-ticket'], $template_variables = ['user' => $username, 'ticket_link_with_number' => \URL::route('check_ticket', $code)]
);
return \Redirect::back()
->with('success', 'We have sent you a link by Email. Please click on that link to view ticket');
}
}
}
/**
* get ticket email
* @param type $id
* @return type
*/
public function get_ticket_email($id) {
$id1 = \Crypt::decrypt($id);
return view('themes.default1.client.helpdesk.ckeckticket', compact('id'));
}
/**
* get ticket status
* @param type Tickets $ticket
* @return type
*/
public function getTicketStat(Tickets $ticket) {
return view('themes.default1.client.helpdesk.ckeckticket', compact('ticket'));
}
return view('themes.default1.client.helpdesk.ckeckticket', compact('ticket'));
}
/**
* get company
* @return type
*/
public function company() {
$company = Company::Where('id', '=', '1')->first();
if ($company->company_name == null) {
$company = "Support Center";
} else {
$company = $company->company_name;
}
return $company;
}
/**
* get company
* @return type
*/
public function company() {
$company = Company::Where('id','=','1')->first();
if($company->company_name == null){
$company = "Support Center";
}else{
$company = $company->company_name;
}
return $company;
}
}

44
app/Http/Controllers/Client/helpdesk/WelcomepageController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Client\helpdesk;
<?php
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// models
@@ -17,26 +20,27 @@ use Exception;
*/
class WelcomepageController extends Controller {
/**
* Display a listing of the resource.
*
* @return Response
*/
public function get(System $note) {
if(Config::get('database.install')=='%0%') {
return Redirect::route('licence');
}
$notes = $note->get();
foreach ($notes as $note) {
$content = $note->content;
}
return view('themes.default1.client.guest-user.guest', compact('heading', 'content'));
}
/**
* Display a listing of the resource.
*
* @return Response
*/
public function get(System $note) {
if (Config::get('database.install') == '%0%') {
return Redirect::route('licence');
}
$notes = $note->get();
foreach ($notes as $note) {
$content = $note->content;
}
return view('themes.default1.client.guest-user.guest', compact('heading', 'content'));
}
public function index() {
if(Config::get('database.install')=='%0%') {
return Redirect::route('licence');
}
public function index() {
if (Config::get('database.install') == '%0%') {
return Redirect::route('licence');
}
return view('themes.default1.client.helpdesk.guest-user.index');
}
}

508
app/Http/Controllers/Client/kb/UserController.php
View File

@@ -1,4 +1,6 @@
<?php namespace App\Http\Controllers\Client\kb;
<?php
namespace App\Http\Controllers\Client\kb;
use App\Http\Controllers\Controller;
use App\Http\Requests\kb\CommentRequest;
@@ -9,7 +11,7 @@ use App\Model\kb\Article;
use App\Model\kb\Category;
use App\Model\kb\Comment;
use App\Model\kb\Contact;
use App\Model\kb\Faq;
use App\Model\kb\Faq;
use App\Model\kb\Page;
use App\Model\kb\Relationship;
use App\Model\kb\Settings;
@@ -24,275 +26,281 @@ use Exception;
class UserController extends Controller {
public function __construct() {
//$this->middleware('auth');
//SettingsController::language();
// $this->port();
// $this->host();
// $this->password();
// $this->encryption();
// $this->email();
}
public function __construct() {
//$this->middleware('auth');
//SettingsController::language();
// $this->port();
// $this->host();
// $this->password();
// $this->encryption();
// $this->email();
}
/**
* @param
* @return response
* @package default
*/
public function getArticle(Article $article, Category $category, Settings $settings) {
$settings = $settings->first();
$pagination = $settings->pagination;
// $article = $article->where('status', '1');
// $article = $article->where('type', '1');
$article = $article->paginate($pagination);
/**
* @param
* @return response
* @package default
*/
public function getArticle(Article $article, Category $category, Settings $settings) {
$settings = $settings->first();
$pagination = $settings->pagination;
// $article = $article->where('status', '1');
// $article = $article->where('type', '1');
$article = $article->paginate($pagination);
// dd($article);
$article->setPath('article-list');
$categorys = $category->get();
// $time = $this->timezone($utc);
return view('themes.default1.client.kb.article-list.articles', compact('time', 'categorys', 'article'));
}
$article->setPath('article-list');
$categorys = $category->get();
// $time = $this->timezone($utc);
return view('themes.default1.client.kb.article-list.articles', compact('time', 'categorys', 'article'));
}
/**
* Get excerpt from string
*
* @param String $str String to get an excerpt from
* @param Integer $startPos Position int string to start excerpt from
* @param Integer $maxLength Maximum length the excerpt may be
* @return String excerpt
*/
static function getExcerpt($str, $startPos = 0, $maxLength = 50) {
if (strlen($str) > $maxLength) {
$excerpt = substr($str, $startPos, $maxLength - 3);
$lastSpace = strrpos($excerpt, ' ');
$excerpt = substr($excerpt, 0, $lastSpace);
$excerpt .= '...';
} else {
$excerpt = $str;
}
/**
* Get excerpt from string
*
* @param String $str String to get an excerpt from
* @param Integer $startPos Position int string to start excerpt from
* @param Integer $maxLength Maximum length the excerpt may be
* @return String excerpt
*/
static function getExcerpt($str, $startPos = 0, $maxLength = 50) {
if (strlen($str) > $maxLength) {
$excerpt = substr($str, $startPos, $maxLength - 3);
$lastSpace = strrpos($excerpt, ' ');
$excerpt = substr($excerpt, 0, $lastSpace);
$excerpt .= '...';
} else {
$excerpt = $str;
}
return $excerpt;
}
return $excerpt;
}
public function search(SearchRequest $request, Category $category, Article $article, Settings $settings) {
$settings = $settings->first();
$pagination = $settings->pagination;
$search = $request->input('s');
$result = $article->search($search)->paginate($pagination);
$result->setPath('search');
//dd($result);
$categorys = $category->get();
return view('themes.default1.client.kb.article-list.search', compact('categorys', 'result'));
}
public function search(SearchRequest $request, Category $category, Article $article, Settings $settings) {
$settings = $settings->first();
$pagination = $settings->pagination;
$search = $request->input('s');
$result = $article->search($search)->paginate($pagination);
$result->setPath('search');
//dd($result);
$categorys = $category->get();
return view('themes.default1.client.kb.article-list.search', compact('categorys', 'result'));
}
/**
* to show the seleted article
* @return response
*/
public function show($slug, Article $article, Category $category) {
//ArticleController::timezone();
$arti = $article->where('slug', $slug)->where('status','1')->where('type','1')->first();
// dd($arti);
//$categorys = $category->get();
//$avatar->get('vijaycodename47@gmail.com');
return view('themes.default1.client.kb.article-list.show', compact('arti'));
}
/**
* to show the seleted article
* @return response
*/
public function show($slug, Article $article, Category $category) {
//ArticleController::timezone();
$tz = \App\Model\helpdesk\Settings\System::where('id', '1')->first()->time_zone;
$tz = \App\Model\helpdesk\Utility\Timezones::where('id', $tz)->first()->name;
date_default_timezone_set($tz);
$date = \Carbon\Carbon::now()->toDateTimeString();
$arti = $article->where('slug', $slug)->where('status', '1')->where('type', '1')->where('publish_time', '<', $date)->first();
if ($arti) {
return view('themes.default1.client.kb.article-list.show', compact('arti'));
} else {
return redirect()->back()->with('fails', 'No records on publish time');
}
}
public function getCategory($slug, Article $article, Category $category, Relationship $relation) {
/* get the article_id where category_id == current category */
$catid = $category->where('slug', $slug)->first();
$id = $catid->id;
$all = $relation->where('category_id', $id)->get();
// $all->setPath('');
/* from whole attribute pick the article_id */
$article_id = $all->lists('article_id');
$categorys = $category->get();
/* direct to view with $article_id */
return view('themes.default1.client.kb.article-list.category', compact('all','id', 'categorys', 'article_id'));
}
public function getCategory($slug, Article $article, Category $category, Relationship $relation) {
/* get the article_id where category_id == current category */
$catid = $category->where('slug', $slug)->first();
$id = $catid->id;
$all = $relation->where('category_id', $id)->get();
// $all->setPath('');
/* from whole attribute pick the article_id */
$article_id = $all->lists('article_id');
$categorys = $category->get();
/* direct to view with $article_id */
return view('themes.default1.client.kb.article-list.category', compact('all', 'id', 'categorys', 'article_id'));
}
public function home(Article $article, Category $category, Relationship $relation) {
if (Config::get('database.install') == '%0%') {
return redirect('step1');
}
else
{
//$categorys = $category->get();
$categorys = $category->get();
// $categorys->setPath('home');
/* direct to view with $article_id */
return view('themes.default1.client.kb.article-list.home', compact('categorys', 'article_id'));
}
}
public function home(Article $article, Category $category, Relationship $relation) {
if (Config::get('database.install') == '%0%') {
return redirect('step1');
} else {
//$categorys = $category->get();
$categorys = $category->get();
// $categorys->setPath('home');
/* direct to view with $article_id */
return view('themes.default1.client.kb.article-list.home', compact('categorys', 'article_id'));
}
}
public function Faq(Faq $faq, Category $category) {
$faq = $faq->where('id', '1')->first();
$categorys = $category->get();
return view('themes.default1.client.kb.article-list.faq', compact('categorys', 'faq'));
}
public function Faq(Faq $faq, Category $category) {
$faq = $faq->where('id', '1')->first();
$categorys = $category->get();
return view('themes.default1.client.kb.article-list.faq', compact('categorys', 'faq'));
}
/**
* get the contact page for user
* @return response
*/
public function contact(Category $category, Settings $settings) {
$settings = $settings->whereId('1')->first();
$categorys = $category->get();
return view('themes.default1.client.kb.article-list.contact', compact('settings', 'categorys'));
}
/**
* get the contact page for user
* @return response
*/
public function contact(Category $category, Settings $settings) {
$settings = $settings->whereId('1')->first();
$categorys = $category->get();
return view('themes.default1.client.kb.article-list.contact', compact('settings', 'categorys'));
}
/**
* send message to the mail adderess that define in the system
* @return response
*/
public function postContact(ContactRequest $request, Contact $contact) {
$this->port();
$this->host();
$this->encryption();
$this->email();
$this->password();
//return Config::get('mail');
$contact->fill($request->input())->save();
$name = $request->input('name');
//echo $name;
$email = $request->input('email');
//echo $email;
$subject = $request->input('subject');
//echo $subject;
$details = $request->input('message');
//echo $message;
//echo $contact->email;
$mail = Mail::send('themes.default1.client.kb.article-list.contact-details', array('name' => $name, 'email' => $email, 'subject' => $subject, 'details' => $details), function ($message) use ($contact) {
$message->to($contact->email, $contact->name)->subject('Contact');
});
if ($mail) {
return redirect('contact')->with('success', 'Your details send to System');
} else {
return redirect('contact')->with('fails', 'Your details can not send to System');
}
}
/**
* send message to the mail adderess that define in the system
* @return response
*/
public function postContact(ContactRequest $request, Contact $contact) {
$this->port();
$this->host();
$this->encryption();
$this->email();
$this->password();
//return Config::get('mail');
$contact->fill($request->input())->save();
$name = $request->input('name');
//echo $name;
$email = $request->input('email');
//echo $email;
$subject = $request->input('subject');
//echo $subject;
$details = $request->input('message');
//echo $message;
//echo $contact->email;
$mail = Mail::send('themes.default1.client.kb.article-list.contact-details', array('name' => $name, 'email' => $email, 'subject' => $subject, 'details' => $details), function ($message) use ($contact) {
$message->to($contact->email, $contact->name)->subject('Contact');
});
if ($mail) {
return redirect('contact')->with('success', 'Your details send to System');
} else {
return redirect('contact')->with('fails', 'Your details can not send to System');
}
}
public function contactDetails() {
return view('themes.default1.client.kb.article-list.contact-details');
}
public function contactDetails() {
return view('themes.default1.client.kb.article-list.contact-details');
}
/**
* To insert the values to the comment table
* @param type Article $article
* @param type Request $request
* @param type Comment $comment
* @param type Id $id
* @return type response
*/
public function postComment($slug, Article $article, CommentRequest $request, Comment $comment) {
$article = $article->where('slug',$slug)->first();
$id = $article->id;
$comment->article_id = $id;
if ($comment->fill($request->input())->save()) {
return Redirect::back()->with('success', 'Your comment posted');
} else {
return Redirect::back()->with('fails', 'Sorry not processed');
}
}
/**
* To insert the values to the comment table
* @param type Article $article
* @param type Request $request
* @param type Comment $comment
* @param type Id $id
* @return type response
*/
public function postComment($slug, Article $article, CommentRequest $request, Comment $comment) {
$article = $article->where('slug', $slug)->first();
$id = $article->id;
$comment->article_id = $id;
if ($comment->fill($request->input())->save()) {
return Redirect::back()->with('success', 'Your comment posted');
} else {
return Redirect::back()->with('fails', 'Sorry not processed');
}
}
public function getPage($name, Page $page) {
$page = $page->where('slug', $name)->first();
//$this->timezone($page->created_at);
return view('themes.default1.client.kb.article-list.pages', compact('page'));
}
static function port() {
$setting = Settings::whereId('1')->first();
Config::set('mail.port', $setting->port);
}
static function host() {
$setting = Settings::whereId('1')->first();
Config::set('mail.host', $setting->host);
}
static function encryption() {
$setting = Settings::whereId('1')->first();
Config::set(['mail.encryption' => $setting->encryption, 'mail.username' => $setting->email]);
}
static function email() {
$setting = Settings::whereId('1')->first();
Config::set(['mail.from' => ['address' => $setting->email, 'name' => 'asd']]);
//dd(Config::get('mail'));
}
static function password() {
$setting = Settings::whereId('1')->first();
Config::set(['mail.password' => $setting->password, 'mail.sendmail' => $setting->email]);
}
public function getPage($name, Page $page) {
$page = $page->where('slug', $name)->first();
//$this->timezone($page->created_at);
return view('themes.default1.client.kb.article-list.pages', compact('page'));
}
public function getCategoryList(Article $article, Category $category, Relationship $relation) {
//$categorys = $category->get();
$categorys = $category->get();
// $categorys->setPath('home');
/* direct to view with $article_id */
return view('themes.default1.client.kb.article-list.categoryList', compact('categorys', 'article_id'));
static function port() {
$setting = Settings::whereId('1')->first();
Config::set('mail.port', $setting->port);
}
}
static function host() {
$setting = Settings::whereId('1')->first();
Config::set('mail.host', $setting->host);
}
// static function timezone($utc) {
// $set = Settings::whereId('1')->first();
// $tz = $set->timezone;
// $format = $set->dateformat;
// //$utc = date('M d Y h:i:s A');
// //echo 'UTC : ' . $utc;
// date_default_timezone_set($tz);
static function encryption() {
$setting = Settings::whereId('1')->first();
Config::set(['mail.encryption' => $setting->encryption, 'mail.username' => $setting->email]);
}
// $offset = date('Z', strtotime($utc));
// //print "offset: $offset \n";
// $date = date($format, strtotime($utc) + $offset);
// return $date;
// //return substr($date, 0, -6);
// }
static function email() {
$setting = Settings::whereId('1')->first();
Config::set(['mail.from' => ['address' => $setting->email, 'name' => 'asd']]);
//dd(Config::get('mail'));
}
static function password() {
$setting = Settings::whereId('1')->first();
Config::set(['mail.password' => $setting->password, 'mail.sendmail' => $setting->email]);
}
public function getCategoryList(Article $article, Category $category, Relationship $relation) {
//$categorys = $category->get();
$categorys = $category->get();
// $categorys->setPath('home');
/* direct to view with $article_id */
return view('themes.default1.client.kb.article-list.categoryList', compact('categorys', 'article_id'));
}
// static function timezone($utc) {
// $set = Settings::whereId('1')->first();
// $tz = $set->timezone;
// $format = $set->dateformat;
// //$utc = date('M d Y h:i:s A');
// //echo 'UTC : ' . $utc;
// date_default_timezone_set($tz);
// $offset = date('Z', strtotime($utc));
// //print "offset: $offset \n";
// $date = date($format, strtotime($utc) + $offset);
// return $date;
// //return substr($date, 0, -6);
// }
public function clientProfile() {
$user = Auth::user();
return view('themes.default1.client.kb.article-list.profile', compact('user'));
}
$user = Auth::user();
return view('themes.default1.client.kb.article-list.profile', compact('user'));
}
public function postClientProfile($id, ProfileRequest $request) {
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/dist/img';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/dist/img';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/dist/img';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect('guest')->with('success', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return redirect('guest')->with('success', 'Profile Updated sucessfully');
}
}
$user = Auth::user();
$user->gender = $request->input('gender');
$user->save();
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/dist/img';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/dist/img';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/dist/img';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect('guest')->with('success', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return redirect('guest')->with('success', 'Profile Updated sucessfully');
}
}
public function postClientProfilePassword($id, ProfilePassword $request) {
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect()->back()->with('success', 'Password Updated sucessfully');
} else {
return redirect()->back()->with('fails', 'Password was not Updated');
}
}
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect()->back()->with('success', 'Password Updated sucessfully');
} else {
return redirect()->back()->with('fails', 'Password was not Updated');
}
}
}

139
app/Http/Controllers/Common/SettingsController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Common;
<?php
namespace App\Http\Controllers\Common;
// controllers
use App\Http\Controllers\Controller;
// requests
@@ -43,7 +46,6 @@ class SettingsController extends Controller {
SettingsController::password();
}
/**
* get the page to create the footer
* @return response
@@ -57,61 +59,56 @@ class SettingsController extends Controller {
* @return response
*/
public function list_widget() {
return \Datatable::collection(Widgets::where('id','<','7')->get())
->searchColumns('name')
->orderColumns('name', 'title', 'value')
->addColumn('name', function ($model) {
return $model->name;
})
->addColumn('title', function ($model) {
return $model->title;
})
->addColumn('body', function ($model) {
return $model->value;
})
->addColumn('Actions', function ($model) {
return '<span data-toggle="modal" data-target="#edit_widget'.$model->id .'"><a class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a></span>
<div class="modal fade" id="edit_widget'.$model->id .'">
return \Datatable::collection(Widgets::where('id', '<', '7')->get())
->searchColumns('name')
->orderColumns('name', 'title', 'value')
->addColumn('name', function ($model) {
return $model->name;
})
->addColumn('title', function ($model) {
return $model->title;
})
->addColumn('body', function ($model) {
return $model->value;
})
->addColumn('Actions', function ($model) {
return '<span data-toggle="modal" data-target="#edit_widget' . $model->id . '"><a class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a></span>
<div class="modal fade" id="edit_widget' . $model->id . '">
<div class="modal-dialog">
<div class="modal-content">
<form action="'. url('edit-widget/'.$model->id) .'" method="POST">
<form action="' . url('edit-widget/' . $model->id) . '" method="POST">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">'.strtoupper($model->name).' </h4>
<h4 class="modal-title">' . strtoupper($model->name) . ' </h4>
</div>
<div class="modal-body">
<div class="form-group" style="width:100%">
<label>'.\Lang::get("lang.title").'</label><br/>
<input type="text" name="title" value="'.$model->title.'" class="form-control" style="width:100%">
<label>' . \Lang::get("lang.title") . '</label><br/>
<input type="text" name="title" value="' . $model->title . '" class="form-control" style="width:100%">
</div>
<br/>
<div class="form-group" style="width:100%">
<label>'.\Lang::get("lang.content").'</label><br/>
<textarea name="content" class="form-control" style="width:100%" id="Content'.$model->id.'">'.$model->value.'</textarea>
<label>' . \Lang::get("lang.content") . '</label><br/>
<textarea name="content" class="form-control" style="width:100%" id="Content' . $model->id . '">' . $model->value . '</textarea>
</div>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">'.\Lang::get('lang.close').'</button>
<input type="submit" class="btn btn-primary" value="'.\Lang::get('lang.update').'">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">' . \Lang::get('lang.close') . '</button>
<input type="submit" class="btn btn-primary" value="' . \Lang::get('lang.update') . '">
</div>
<script>
$(function () {
$("#Content'. $model->id .'").wysihtml5();
$("#Content' . $model->id . '").wysihtml5();
});
</script>
</form>
</div>
</div>
</div>';
})
->make();
})
->make();
}
/**
* Post footer
* @param type Footer $footer
@@ -119,14 +116,14 @@ class SettingsController extends Controller {
* @return type response
*/
public function edit_widget($id, Widgets $widgets, Request $request) {
$widget = $widgets->where('id','=',$id)->first();
$widget = $widgets->where('id', '=', $id)->first();
$widget->title = $request->title;
$widget->value = $request->content;
try{
try {
$widget->save();
return redirect()->back()->with('success', $widget->name.' Saved Successfully');
} catch(Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
return redirect()->back()->with('success', $widget->name . ' Saved Successfully');
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
@@ -143,44 +140,42 @@ class SettingsController extends Controller {
* @return response
*/
public function list_social_buttons() {
return \Datatable::collection(Widgets::where('id','>','6')->get())
->searchColumns('name')
->orderColumns('name', 'value')
->addColumn('name', function ($model) {
return $model->name;
})
->addColumn('link', function ($model) {
return $model->value;
})
->addColumn('Actions', function ($model) {
return '<span data-toggle="modal" data-target="#edit_widget'.$model->id .'"><a class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a></span>
<div class="modal fade" id="edit_widget'.$model->id .'">
return \Datatable::collection(Widgets::where('id', '>', '6')->get())
->searchColumns('name')
->orderColumns('name', 'value')
->addColumn('name', function ($model) {
return $model->name;
})
->addColumn('link', function ($model) {
return $model->value;
})
->addColumn('Actions', function ($model) {
return '<span data-toggle="modal" data-target="#edit_widget' . $model->id . '"><a class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a></span>
<div class="modal fade" id="edit_widget' . $model->id . '">
<div class="modal-dialog">
<div class="modal-content">
<form action="'. url('edit-widget/'.$model->id) .'" method="POST">
<form action="' . url('edit-widget/' . $model->id) . '" method="POST">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">'.strtoupper($model->name).' </h4>
<h4 class="modal-title">' . strtoupper($model->name) . ' </h4>
</div>
<div class="modal-body">
<br/>
<div class="form-group" style="width:100%">
<label>'.\Lang::get("lang.link").'</label><br/>
<input type="url" name="content" class="form-control" style="width:100%" value="'.$model->value.'">
<label>' . \Lang::get("lang.link") . '</label><br/>
<input type="url" name="content" class="form-control" style="width:100%" value="' . $model->value . '">
</div>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">'.\Lang::get('lang.close').'</button>
<input type="submit" class="btn btn-primary" value="'.\Lang::get('lang.update').'">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">' . \Lang::get('lang.close') . '</button>
<input type="submit" class="btn btn-primary" value="' . \Lang::get('lang.update') . '">
</div>
</form>
</div>
</div>
</div>';
})
->make();
})
->make();
}
/**
@@ -190,14 +185,14 @@ class SettingsController extends Controller {
* @return type response
*/
public function edit_social_buttons($id, Widgets $widgets, Request $request) {
$widget = $widgets->where('id','=',$id)->first();
$widget = $widgets->where('id', '=', $id)->first();
$widget->title = $request->title;
$widget->value = $request->content;
try{
try {
$widget->save();
return redirect()->back()->with('success', $widget->name.' Saved Successfully');
return redirect()->back()->with('success', $widget->name . ' Saved Successfully');
} catch (Exception $e) {
return redirect()->back()->with('fails',$e->errorInfo[2]);
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
}
@@ -296,7 +291,7 @@ class SettingsController extends Controller {
$data->name = $request->input('name');
$data->email = $request->input('email');
$data->password = Crypt::encrypt($request->input('password'));
try{
try {
$data->save();
return \Redirect::route('getsmtp')->with('success', 'success');
} catch (Exception $e) {
@@ -343,9 +338,9 @@ class SettingsController extends Controller {
$pass = $request->input('password');
$password = Crypt::encrypt($pass);
$settings->password = $password;
try{
try {
$settings->save();
} catch(Exception $e) {
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
}
if (Input::file('logo')) {
@@ -357,7 +352,7 @@ class SettingsController extends Controller {
$settings->save();
}
try {
$settings->fill($request->except('logo', 'password'))->save();
$settings->fill($request->except('logo', 'password'))->save();
return redirect()->back()->with('success', 'Settings updated Successfully');
} catch (Exception $e) {
return redirect()->back()->with('fails', $e->errorInfo[2]);
@@ -425,8 +420,8 @@ class SettingsController extends Controller {
$activate = "<a href=" . url('plugin/status/' . $model['path']) . ">Deactivate</a>";
}
$delete = "<a href= id=delete".$model['path']." data-toggle=modal data-target=#del".$model['path']."><span style='color:red'>Delete</span></a>"
. "<div class='modal fade' id=del".$model['path'].">
$delete = "<a href= id=delete" . $model['path'] . " data-toggle=modal data-target=#del" . $model['path'] . "><span style='color:red'>Delete</span></a>"
. "<div class='modal fade' id=del" . $model['path'] . ">
<div class='modal-dialog'>
<div class=modal-content>
<div class=modal-header>
@@ -457,7 +452,7 @@ class SettingsController extends Controller {
return ucfirst($model['author']);
})
->addColumn('website', function($model) {
return "<a href=".$model['website']." target=_blank>".$model['website']."</a>";
return "<a href=" . $model['website'] . " target=_blank>" . $model['website'] . "</a>";
})
->addColumn('version', function($model) {
return $model['version'];
@@ -523,7 +518,7 @@ class SettingsController extends Controller {
$lines = file($app, FILE_IGNORE_NEW_LINES);
$lines[$line_i_am_looking_for] = $str;
file_put_contents($app, implode("\n", $lines));
$plug->create(['name' => $filename, 'path' => $filename,'status'=>1]);
$plug->create(['name' => $filename, 'path' => $filename, 'status' => 1]);
return redirect()->back()->with('success', 'Installed SuccessFully');
} else {
/**

5
app/Http/Controllers/Controller.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers;
<?php
namespace App\Http\Controllers;
// classes
use Illuminate\Foundation\Bus\DispatchesCommands;
use Illuminate\Routing\Controller as BaseController;

20
app/Http/Controllers/Error/ErrorController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Error;
<?php
namespace App\Http\Controllers\Error;
// controllers
use App\Http\Controllers\Controller;
@@ -11,11 +14,12 @@ use App\Http\Controllers\Controller;
*/
class ErrorController extends Controller {
/**
* Display a Error Page of 404.
* @return Response
*/
public function error404() {
return view('404');
}
/**
* Display a Error Page of 404.
* @return Response
*/
public function error404() {
return view('404');
}
}

69
app/Http/Controllers/HomeController.php
View File

@@ -1,9 +1,10 @@
<?php namespace App\Http\Controllers;
<?php
namespace App\Http\Controllers;
use App\Model\helpdesk\Manage\Sla_plan;
use App\Model\helpdesk\Ticket\Tickets;
class HomeController extends Controller {
/*
|--------------------------------------------------------------------------
@@ -31,49 +32,47 @@ class HomeController extends Controller {
* @return Response
*/
public function index() {
// ksjdckjdsnc
// ksjdckjdsnc
return view('themes/default1/admin/dashboard');
}
public function getsmtp(){
$smtp = \App\Model\helpdesk\Email\Smtp::where('id','=','1')->first();
return $smtp->host;
public function getsmtp() {
$smtp = \App\Model\helpdesk\Email\Smtp::where('id', '=', '1')->first();
return $smtp->host;
}
Public function getdata(){
return \View::make('emails/notifications/agent');
Public function getdata() {
return \View::make('emails/notifications/agent');
}
public function getreport(){
return \View::make('test');
public function getreport() {
return \View::make('test');
}
public function pushdata(){
$date2 = strtotime(Date('Y-m-d'));
$date3 = Date('Y-m-d');
$format = 'Y-m-d';
$date1 = strtotime(Date($format,strtotime('-1 month'. $date3)));
$return = "";
$last = "";
for ( $i = $date1; $i <= $date2; $i = $i + 86400 ) {
$thisDate = date( 'Y-m-d', $i );
$created = \DB::table('tickets')->select('created_at')->where('created_at','LIKE','%'.$thisDate.'%')->count();
$closed = \DB::table('tickets')->select('closed_at')->where('closed_at','LIKE','%'.$thisDate.'%')->count();
$reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at','LIKE','%'.$thisDate.'%')->count();
$value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
$array = array_map('htmlentities',$value);
$json = html_entity_decode(json_encode($array));
$return .= $json.',';
}
$last = rtrim($return,',');
public function pushdata() {
return '['.$last.']';
$date2 = strtotime(Date('Y-m-d'));
$date3 = Date('Y-m-d');
$format = 'Y-m-d';
$date1 = strtotime(Date($format, strtotime('-1 month' . $date3)));
$return = "";
$last = "";
for ($i = $date1; $i <= $date2; $i = $i + 86400) {
$thisDate = date('Y-m-d', $i);
$created = \DB::table('tickets')->select('created_at')->where('created_at', 'LIKE', '%' . $thisDate . '%')->count();
$closed = \DB::table('tickets')->select('closed_at')->where('closed_at', 'LIKE', '%' . $thisDate . '%')->count();
$reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at', 'LIKE', '%' . $thisDate . '%')->count();
$value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
$array = array_map('htmlentities', $value);
$json = html_entity_decode(json_encode($array));
$return .= $json . ',';
}
$last = rtrim($return, ',');
return '[' . $last . ']';
}
}

546
app/Http/Controllers/Installer/helpdesk/InstallController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Installer\helpdesk;
<?php
namespace App\Http\Controllers\Installer\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
@@ -20,6 +23,7 @@ use Redirect;
use Session;
use View;
use Exception;
/**
* |=======================================================================
* |Class: InstallController
@@ -34,38 +38,41 @@ use Exception;
*
*/
class InstallController extends Controller {
/**
* Get Licence (step 1)
* @return type view
*/
public function licence() {
// checking if the installation is running for the first time or not
if (Session::get('step5') == 'step5') {
return Redirect::route('account');
}
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
return view('themes/default1/installer/helpdesk/view1');
} else {
// return 1;
return redirect('/auth/login');
}
}
public function licence() {
// checking if the installation is running for the first time or not
// if (Session::get('step5') == 'step5') {
// return Redirect::route('account');
// }
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
return view('themes/default1/installer/helpdesk/view1');
} else {
// return 1;
return redirect('/auth/login');
}
}
/**
* Post Licencecheck
* @return type view
*/
public function licencecheck() {
// checking if the user have accepted the licence agreement
$accept = (Input::has('accept1')) ? true : false;
if ($accept == 'accept') {
Session::put('step1', 'step1');
return Redirect::route('prerequisites');
} else {
return Redirect::route('licence')->with('fails', 'Failed! first accept the licence agreeement');
}
// return 1;
}
public function licencecheck() {
// checking if the user have accepted the licence agreement
$accept = (Input::has('accept1')) ? true : false;
if ($accept == 'accept') {
Session::put('step1', 'step1');
return Redirect::route('prerequisites');
} else {
return Redirect::route('licence')->with('fails', 'Failed! first accept the licence agreeement');
}
// return 1;
}
/**
* Get prerequisites (step 2)
*
@@ -73,267 +80,310 @@ class InstallController extends Controller {
* without which the project cannot be executed properly
* @return type view
*/
public function prerequisites() {
// checking if the installation is running for the first time or not
if (Session::get('step5') == 'step5') {
return Redirect::route('account');
}
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step1') == 'step1') {
return View::make('themes/default1/installer/helpdesk/view2');
} else {
return Redirect::route('licence');
}
} else {
return redirect('/auth/login');
}
}
public function prerequisites() {
// checking if the installation is running for the first time or not
// if (Session::get('step5') == 'step5') {
// return Redirect::route('account');
// }
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step1') == 'step1') {
return View::make('themes/default1/installer/helpdesk/view2');
} else {
return Redirect::route('licence');
}
} else {
return redirect('/auth/login');
}
}
/**
* Post Prerequisitescheck
* checking prerequisites
* @return type view
*/
public function prerequisitescheck() {
Session::put('step2', 'step2');
return Redirect::route('configuration');
}
/**
* Get Localization (step 3)
* Requesting user recomended settings for installation
* @return type view
*/
public function localization() {
// checking if the installation is running for the first time or not
if (Session::get('step5') == 'step5') {
return Redirect::route('account');
}
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step2') == 'step2') {
return View::make('themes/default1/installer/helpdesk/view3');
} else {
return Redirect::route('prerequisites');
}
} else {
return redirect('/auth/login');
}
}
/**
* Post localizationcheck
* checking prerequisites
* @return type view
*/
public function localizationcheck() {
Session::put('step3', 'step3');
Session::put('language', Input::get('language'));
Session::put('timezone', Input::get('timezone'));
Session::put('date', Input::get('date'));
Session::put('datetime', Input::get('datetime'));
return Redirect::route('configuration');
}
public function prerequisitescheck() {
Session::put('step2', 'step2');
return Redirect::route('configuration');
}
/**
* Get Localization (step 3)
* Requesting user recomended settings for installation
* @return type view
*/
public function localization() {
// checking if the installation is running for the first time or not
// if (Session::get('step5') == 'step5') {
// return Redirect::route('account');
// }
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step2') == 'step2') {
return View::make('themes/default1/installer/helpdesk/view3');
} else {
return Redirect::route('prerequisites');
}
} else {
return redirect('/auth/login');
}
}
/**
* Post localizationcheck
* checking prerequisites
* @return type view
*/
public function localizationcheck() {
Session::put('step3', 'step3');
Session::put('language', Input::get('language'));
Session::put('timezone', Input::get('timezone'));
Session::put('date', Input::get('date'));
Session::put('datetime', Input::get('datetime'));
return Redirect::route('configuration');
}
/**
* Get Configuration (step 4)
* checking prerequisites
* @return type view
*/
public function configuration() {
// checking if the installation is running for the first time or not
if (Session::get('step5') == 'step5') {
return Redirect::route('account');
}
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step2') == 'step2') {
return View::make('themes/default1/installer/helpdesk/view3');
} else {
return Redirect::route('prerequisites');
}
} else {
return redirect('/auth/login');
}
}
public function configuration() {
// checking if the installation is running for the first time or not
// if (Session::get('step5') == 'step5') {
// return Redirect::route('account');
// }
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step2') == 'step2') {
return View::make('themes/default1/installer/helpdesk/view3');
} else {
return Redirect::route('prerequisites');
}
} else {
return redirect('/auth/login');
}
}
/**
* Post configurationcheck
* checking prerequisites
* @return type view
*/
public function configurationcheck() {
Session::put('step4', 'step4');
Session::put('default', Input::get('default'));
Session::put('host', Input::get('host'));
Session::put('databasename', Input::get('databasename'));
Session::put('username', Input::get('username'));
Session::put('password', Input::get('password'));
Session::put('port', Input::get('port'));
return Redirect::route('database');
}
/**
* postconnection
* @return type view
*/
public function postconnection() {
error_reporting(E_ALL & ~E_NOTICE);
$default = Input::get('default');
$host = Input::get('host');
$database = Input::get('databasename');
$dbusername = Input::get('username');
$dbpassword = Input::get('password');
$port = Input::get('port');
// Setting environment values
$_ENV['DB_TYPE'] = $default;
$_ENV['DB_HOST'] = $host;
$_ENV['DB_PORT'] = $port;
$_ENV['DB_DATABASE'] = $database;
$_ENV['DB_USERNAME'] = $dbusername;
$_ENV['DB_PASSWORD'] = $dbpassword;
$config = '';
foreach ($_ENV as $key => $val) {
$config .= "{$key}={$val}\n";
}
// Write environment file
$fp = fopen(base_path()."/.env", 'w');
fwrite($fp, $config);
fclose($fp);
return 1;
}
public function configurationcheck() {
Session::put('step4', 'step4');
Session::put('default', Input::get('default'));
Session::put('host', Input::get('host'));
Session::put('databasename', Input::get('databasename'));
Session::put('username', Input::get('username'));
Session::put('password', Input::get('password'));
Session::put('port', Input::get('port'));
return Redirect::route('database');
}
/**
* postconnection
* @return type view
*/
public function postconnection() {
error_reporting(E_ALL & ~E_NOTICE);
$default = Input::get('default');
$host = Input::get('host');
$database = Input::get('databasename');
$dbusername = Input::get('username');
$dbpassword = Input::get('password');
$port = Input::get('port');
// Setting environment values
$_ENV['DB_TYPE'] = $default;
$_ENV['DB_HOST'] = $host;
$_ENV['DB_PORT'] = $port;
$_ENV['DB_DATABASE'] = $database;
$_ENV['DB_USERNAME'] = $dbusername;
$_ENV['DB_PASSWORD'] = $dbpassword;
$config = '';
foreach ($_ENV as $key => $val) {
$config .= "{$key}={$val}\n";
}
// Write environment file
$fp = fopen(base_path() . "/.env", 'w');
fwrite($fp, $config);
fclose($fp);
return 1;
}
/**
* Get database
* checking prerequisites
* @return type view
*/
public function database() {
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step4') == 'step4') {
return View::make('themes/default1/installer/helpdesk/view4');
} else {
return Redirect::route('configuration');
}
} else {
return redirect('/auth/login');
}
}
public function database() {
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step4') == 'step4') {
return View::make('themes/default1/installer/helpdesk/view4');
} else {
return Redirect::route('configuration');
}
} else {
return redirect('/auth/login');
}
}
/**
* Get account
* checking prerequisites
* @return type view
*/
public function account() {
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step4') == 'step4') {
Session::put('step5', 'step5');
Session::forget('step1');
Session::forget('step2');
Session::forget('step3');
return View::make('themes/default1/installer/helpdesk/view5');
} else {
return Redirect::route('configuration');
}
} else {
return redirect('/auth/login');
}
}
public function account() {
// checking if the installation is running for the first time or not
if (Config::get('database.install') == '%0%') {
if (Session::get('step4') == 'step4') {
Session::put('step5', 'step5');
Session::forget('step1');
Session::forget('step2');
Session::forget('step3');
return View::make('themes/default1/installer/helpdesk/view5');
} else {
return Redirect::route('configuration');
}
} else {
return redirect('/auth/login');
}
}
/**
* Post accountcheck
* checking prerequisites
* @param type InstallerRequest $request
* @return type view
*/
public function accountcheck(InstallerRequest $request) {
// migrate database
Artisan::call('migrate', array('--force' => true));
Artisan::call('db:seed', array('--force' => true));
// create user
$firstname = $request->input('firstname');
$lastname = $request->input('Lastname');
$email = $request->input('email');
$username = $request->input('username');
$password = $request->input('password');
$language = $request->input('language');
$timezone = $request->input('timezone');
$date = $request->input('date');
$datetime = $request->input('datetime');
// $system = System::where('id','=','1')->first();
// $system->time_zone = $timezone;
// $system->date_time_format = $datetime;
// $system->save();
// checking requested timezone for the admin and system
$timezones = Timezones::where('name','=',$timezone)->first();
if($timezones->id == null){
return ['response'=>'fail','reason'=>'Invalid time-zone','status'=>'0'];
}
// var_dump($datetime);
// checking requested date time format for the admin and system
$date_time_format = Date_time_format::where('format','=',$datetime)->first();
// dd($date_time_format);
if($date_time_format->id == null){
return ['response'=>'fail','reason'=>'invalid date-time format','status'=>'0'];
}
// Creating minum settings for system
$system = new System;
$system->status = 1;
$system->department = 1;
$system->date_time_format = $date_time_format->id;
$system->time_zone = $timezones->id;
$system->save();
// creating an user
$user = User::create(array(
'first_name' => $firstname,
'last_name' => $lastname,
'email' => $email,
'user_name' => $username,
'password' => Hash::make($password),
'assign_group' => 1,
'primary_dpt' => 1,
'active' => 1,
'role' => 'admin',
));
// checking if the user have been created
if ($user) {
Session::put('step6', 'step6');
return Redirect::route('final');
}
}
public function accountcheck(InstallerRequest $request) {
// migrate database
Artisan::call('migrate', array('--force' => true));
Artisan::call('db:seed', array('--force' => true));
// create user
$firstname = $request->input('firstname');
$lastname = $request->input('Lastname');
$email = $request->input('email');
$username = $request->input('username');
$password = $request->input('password');
$language = $request->input('language');
$timezone = $request->input('timezone');
$date = $request->input('date');
$datetime = $request->input('datetime');
//\Cache::forever('language', $language);
//\App::setLocale($language);
// $system = System::where('id','=','1')->first();
// $system->time_zone = $timezone;
// $system->date_time_format = $datetime;
// $system->save();
// checking requested timezone for the admin and system
$timezones = Timezones::where('name', '=', $timezone)->first();
if ($timezones->id == null) {
return ['response' => 'fail', 'reason' => 'Invalid time-zone', 'status' => '0'];
}
// var_dump($datetime);
// checking requested date time format for the admin and system
$date_time_format = Date_time_format::where('format', '=', $datetime)->first();
// dd($date_time_format);
if ($date_time_format->id == null) {
return ['response' => 'fail', 'reason' => 'invalid date-time format', 'status' => '0'];
}
// Creating minum settings for system
$system = new System;
$system->status = 1;
$system->department = 1;
$system->date_time_format = $date_time_format->id;
$system->time_zone = $timezones->id;
$system->save();
// creating an user
$user = User::create(array(
'first_name' => $firstname,
'last_name' => $lastname,
'email' => $email,
'user_name' => $username,
'password' => Hash::make($password),
'assign_group' => 1,
'primary_dpt' => 1,
'active' => 1,
'role' => 'admin',
));
// checking if the user have been created
if ($user) {
Session::put('step6', 'step6');
return Redirect::route('final');
}
}
/**
* Get finalize
* checking prerequisites
* @return type view
*/
public function finalize() {
// checking if the installation have been completed or not
if (Session::get('step6') == 'step6') {
$value = '1';
$install = app_path('../config/database.php');
$datacontent = File::get($install);
$datacontent = str_replace('%0%', $value, $datacontent);
File::put($install, $datacontent);
// setting email settings in route
$smtpfilepath = "\App\Http\Controllers\Common\SettingsController::smtp()";
$path22 = app_path('Http/routes.php');
$content23 = File::get($path22);
$content23 = str_replace('"%smtplink%"', $smtpfilepath, $content23);
File::put($path22, $content23);
try {
return View::make('themes/default1/installer/helpdesk/view6');
} catch (Exception $e) {
return Redirect::route('npl');
}
} else {
return redirect('/auth/login');
}
}
/**
public function finalize() {
// checking if the installation have been completed or not
if (Session::get('step6') == 'step6') {
$value = '1';
$install = app_path('../config/database.php');
$datacontent = File::get($install);
$datacontent = str_replace('%0%', $value, $datacontent);
File::put($install, $datacontent);
// setting email settings in route
$smtpfilepath = "\App\Http\Controllers\Common\SettingsController::smtp()";
$lfmpath = "url('photos').'/'";
$path22 = app_path('Http/routes.php');
$path23 = base_path('config/lfm.php');
$content23 = File::get($path22);
$content24 = File::get($path23);
$content23 = str_replace('"%smtplink%"', $smtpfilepath, $content23);
$content24 = str_replace("'%url%'", $lfmpath, $content24);
File::put($path22, $content23);
File::put($path23, $content24);
try {
Session::forget('step1');
Session::forget('step2');
Session::forget('step3');
Session::forget('step4');
Session::forget('step5');
Session::forget('step6');
return View::make('themes/default1/installer/helpdesk/view6');
} catch (Exception $e) {
return Redirect::route('npl');
}
} else {
return redirect('/auth/login');
}
}
/**
* Post finalcheck
* checking prerequisites
* @return type view
*/
public function finalcheck() {
try {
return redirect('/auth/login');
} catch (Exception $e) {
return redirect('/auth/login');
}
}
public function finalcheck() {
try {
return redirect('/auth/login');
} catch (Exception $e) {
return redirect('/auth/login');
}
}
}

119
app/Http/Controllers/PhpMailController.php
View File

@@ -1,119 +0,0 @@
<?php
namespace App\Http\Controllers;
use App\Http\Requests;
use App\Http\Controllers\Controller;
use Phpmailer\PHPMailerautoload;
use Illuminate\Http\Request;
class PhpMailController extends Controller {
/**
* Display a listing of the resource.
*
* @return Response
*/
public function index() {
//
}
/**
* Sending emails from the system.
*
* @return Mail
*/
public function sendmail($host = '', $username = '', $password = '', $smtpsecure = '', $port = '', $from = '', $recipants = '', $subject = '', $body = '', $cc = '', $bc = '') {
$mail = new \PHPMailer;
//$mail->SMTPDebug = 3; // Enable verbose debug output
$mail->isSMTP(); // Set mailer to use SMTP
$mail->Host = 'smtp.gmail.com'; // Specify main and backup SMTP servers
$mail->SMTPAuth = true; // Enable SMTP authentication
$mail->Username = 'sujitprasad4567@gmail.com'; // SMTP username
$mail->Password = 'pankajprasad22.'; // SMTP password
$mail->SMTPSecure = 'tls'; // Enable TLS encryption, `ssl` also accepted
$mail->Port = 587; // TCP port to connect to
$mail->setFrom('sujitprasad4567@gmail.com', 'Mailer');
$mail->addAddress('sada059@gmail.com', 'Joe User'); // Add a recipient
// Name is optional
$mail->addReplyTo('sada059@gmail.com', 'Information');
// Optional name
$mail->isHTML(true); // Set email format to HTML
$mail->Subject = 'Here is the subject';
$mail->Body = 'This is the HTML message body <b>in bold!</b>';
$mail->AltBody = 'This is the body in plain text for non-HTML mail clients';
if (!$mail->send()) {
echo 'Message could not be sent.';
echo 'Mailer Error: ' . $mail->ErrorInfo;
} else {
echo 'Message has been sent';
}
}
/**
* Show the form for creating a new resource.
*
* @return Response
*/
public function create() {
//
}
/**
* Store a newly created resource in storage.
*
* @return Response
*/
public function store() {
//
}
/**
* Display the specified resource.
*
* @param int $id
* @return Response
*/
public function show($id) {
//
}
/**
* Show the form for editing the specified resource.
*
* @param int $id
* @return Response
*/
public function edit($id) {
//
}
/**
* Update the specified resource in storage.
*
* @param int $id
* @return Response
*/
public function update($id) {
//
}
/**
* Remove the specified resource from storage.
*
* @param int $id
* @return Response
*/
public function destroy($id) {
//
}
}

61
app/Http/Kernel.php
View File

@@ -1,4 +1,6 @@
<?php namespace App\Http;
<?php
namespace App\Http;
use Illuminate\Foundation\Http\Kernel as HttpKernel;
@@ -9,33 +11,36 @@ use Illuminate\Foundation\Http\Kernel as HttpKernel;
*/
class Kernel extends HttpKernel {
/**
* The application's global HTTP middleware stack.
*
* @var array
*/
protected $middleware = [
'Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode',
'Illuminate\Cookie\Middleware\EncryptCookies',
'Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse',
'Illuminate\Session\Middleware\StartSession',
'Illuminate\View\Middleware\ShareErrorsFromSession',
//'App\Http\Middleware\VerifyCsrfToken',
'App\Http\Middleware\LanguageMiddleware',
];
/**
* The application's global HTTP middleware stack.
*
* @var array
*/
protected $middleware = [
'Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode',
'Illuminate\Cookie\Middleware\EncryptCookies',
'Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse',
'Illuminate\Session\Middleware\StartSession',
'Illuminate\View\Middleware\ShareErrorsFromSession',
//'App\Http\Middleware\VerifyCsrfToken',
'App\Http\Middleware\LanguageMiddleware',
];
/**
* The application's route middleware.
*
* @var array
*/
protected $routeMiddleware = [
'auth' => 'App\Http\Middleware\Authenticate',
'auth.basic' => 'Illuminate\Auth\Middleware\AuthenticateWithBasicAuth',
'guest' => 'App\Http\Middleware\RedirectIfAuthenticated',
'roles' => 'App\Http\Middleware\CheckRole',
'role.agent' => 'App\Http\Middleware\CheckRoleAgent',
'role.user' => 'App\Http\Middleware\CheckRoleUser',
];
/**
* The application's route middleware.
*
* @var array
*/
protected $routeMiddleware = [
'auth' => 'App\Http\Middleware\Authenticate',
'auth.basic' => 'Illuminate\Auth\Middleware\AuthenticateWithBasicAuth',
'guest' => 'App\Http\Middleware\RedirectIfAuthenticated',
'roles' => 'App\Http\Middleware\CheckRole',
'role.agent' => 'App\Http\Middleware\CheckRoleAgent',
'role.user' => 'App\Http\Middleware\CheckRoleUser',
'api' => 'App\Http\Middleware\ApiKey',
'jwt.auth' => \Tymon\JWTAuth\Middleware\GetUserFromToken::class,
'jwt.refresh' => \Tymon\JWTAuth\Middleware\RefreshToken::class
];
}

69
app/Http/Middleware/Authenticate.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Middleware;
<?php
namespace App\Http\Middleware;
use Closure;
use Illuminate\Contracts\Auth\Guard;
@@ -10,40 +13,40 @@ use Illuminate\Contracts\Auth\Guard;
*/
class Authenticate {
/**
* The Guard implementation.
*
* @var Guard
*/
protected $auth;
/**
* The Guard implementation.
*
* @var Guard
*/
protected $auth;
/**
* Create a new filter instance.
*
* @param Guard $auth
* @return void
*/
public function __construct(Guard $auth) {
$this->auth = $auth;
}
/**
* Create a new filter instance.
*
* @param Guard $auth
* @return void
*/
public function __construct(Guard $auth) {
$this->auth = $auth;
}
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next) {
if ($this->auth->guest()) {
if ($request->ajax()) {
return response('Unauthorized.', 401);
} else {
return redirect()->guest('auth/login');
}
}
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next) {
if ($this->auth->guest()) {
if ($request->ajax()) {
return response('Unauthorized.', 401);
} else {
return redirect()->guest('auth/login');
}
}
return $next($request);
}
return $next($request);
}
}

31
app/Http/Middleware/CheckRole.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Middleware;
<?php
namespace App\Http\Middleware;
use Closure;
/**
@@ -9,19 +12,19 @@ use Closure;
*/
class CheckRole {
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next) {
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next) {
if ($request->user()->role == 'admin') {
return $next($request);
}
return redirect('guest')->with('fails', 'You are not Autherised');
}
if ($request->user()->role == 'admin') {
return $next($request);
}
return redirect('guest')->with('fails', 'You are not Autherised');
}
}

31
app/Http/Middleware/CheckRoleAgent.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Middleware;
<?php
namespace App\Http\Middleware;
use Closure;
/**
@@ -9,18 +12,18 @@ use Closure;
*/
class CheckRoleAgent {
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next) {
if ($request->user()->role == 'agent' || $request->user()->role == 'admin') {
return $next($request);
}
return redirect('dashboard')->with('fails', 'You are not Autherised');
}
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next) {
if ($request->user()->role == 'agent' || $request->user()->role == 'admin') {
return $next($request);
}
return redirect('dashboard')->with('fails', 'You are not Autherised');
}
}

31
app/Http/Middleware/CheckRoleUser.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Middleware;
<?php
namespace App\Http\Middleware;
use Closure;
/**
@@ -9,18 +12,18 @@ use Closure;
*/
class CheckRoleUser {
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next) {
if ($request->user()->role == 'user') {
return $next($request);
}
return redirect('guest')->with('fails', 'You are not Autherised');
}
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next) {
if ($request->user()->role == 'user') {
return $next($request);
}
return redirect('guest')->with('fails', 'You are not Autherised');
}
}

14
app/Http/Middleware/LanguageMiddleware.php
View File

@@ -1,4 +1,6 @@
<?php namespace App\Http\Middleware;
<?php
namespace App\Http\Middleware;
use Cache;
use Closure;
@@ -11,14 +13,14 @@ use Illuminate\Support\Facades\Config;
use Illuminate\Support\Facades\Session;
class LanguageMiddleware implements Middleware {
public function handle($request, Closure $next)
{
public function handle($request, Closure $next) {
if (Cache::has('language') AND array_key_exists(Cache::get('language'), Config::get('languages'))) {
App::setLocale(Cache::get('language'));
}
else { // This is optional as Laravel will automatically set the fallback language if there is none specified
} else { // This is optional as Laravel will automatically set the fallback language if there is none specified
App::setLocale(Config::get('app.fallback_locale'));
}
return $next($request);
}
}
}

60
app/Http/Middleware/RedirectIfAuthenticated.php
View File

@@ -1,4 +1,6 @@
<?php namespace App\Http\Middleware;
<?php
namespace App\Http\Middleware;
use Closure;
use Illuminate\Contracts\Auth\Guard;
@@ -6,36 +8,36 @@ use Illuminate\Http\RedirectResponse;
class RedirectIfAuthenticated {
/**
* The Guard implementation.
*
* @var Guard
*/
protected $auth;
/**
* The Guard implementation.
*
* @var Guard
*/
protected $auth;
/**
* Create a new filter instance.
*
* @param Guard $auth
* @return void
*/
public function __construct(Guard $auth) {
$this->auth = $auth;
}
/**
* Create a new filter instance.
*
* @param Guard $auth
* @return void
*/
public function __construct(Guard $auth) {
$this->auth = $auth;
}
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next) {
if ($this->auth->check()) {
return new RedirectResponse(url('dashboard'));
}
/**
* Handle an incoming request.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next) {
if ($this->auth->check()) {
return new RedirectResponse(url('dashboard'));
}
return $next($request);
}
return $next($request);
}
}

4
app/Http/Middleware/VerifyCsrfToken.php
View File

@@ -1,4 +1,6 @@
<?php namespace App\Http\Middleware;
<?php
namespace App\Http\Middleware;
use Closure;
use Illuminate\Foundation\Http\Middleware\VerifyCsrfToken as BaseVerifier;

8
app/Http/Requests/Request.php
View File

@@ -1,9 +1,9 @@
<?php namespace App\Http\Requests;
<?php
namespace App\Http\Requests;
use Illuminate\Foundation\Http\FormRequest;
abstract class Request extends FormRequest {
//
//
}

63
app/Http/Requests/helpdesk/AgentRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,35 +12,35 @@ use App\Http\Requests\Request;
*/
class AgentRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'user_name' => 'required|unique:users',
'first_name' => 'required',
'last_name' => 'required',
'email' => 'required',
'active' => 'required',
// 'account_status' => 'required',
'assign_group' => 'required',
'primary_dpt' => 'required',
'agent_tzone' => 'required',
// 'phone_number' => 'phone:IN',
// 'mobile' => 'phone:IN',
'team_id' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'user_name' => 'required|unique:users',
'first_name' => 'required',
'last_name' => 'required',
'email' => 'required',
'active' => 'required',
// 'account_status' => 'required',
'assign_group' => 'required',
'primary_dpt' => 'required',
'agent_tzone' => 'required',
// 'phone_number' => 'phone:IN',
// 'mobile' => 'phone:IN',
'team_id' => 'required',
];
}
}

61
app/Http/Requests/helpdesk/AgentUpdate.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,34 +12,34 @@ use App\Http\Requests\Request;
*/
class AgentUpdate extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'first_name' => 'required',
'last_name' => 'required',
'email' => 'required|email',
'active' => 'required',
'role' => 'required',
'assign_group' => 'required',
'primary_dpt' => 'required',
'agent_tzone' => 'required',
// 'phone_number' => 'phone:IN',
// 'mobile' => 'phone:IN',
'team_id' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'first_name' => 'required',
'last_name' => 'required',
'email' => 'required|email',
'active' => 'required',
'role' => 'required',
'assign_group' => 'required',
'primary_dpt' => 'required',
'agent_tzone' => 'required',
// 'phone_number' => 'phone:IN',
// 'mobile' => 'phone:IN',
'team_id' => 'required',
];
}
}

43
app/Http/Requests/helpdesk/ArticleRequest.php
View File

@@ -1,27 +1,30 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
class ArticleRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required',
'description' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required',
'description' => 'required',
];
}
}

43
app/Http/Requests/helpdesk/BanRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,25 +12,25 @@ use App\Http\Requests\Request;
*/
class BanRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email' => 'required|email',
'ban' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email' => 'required|email',
'ban' => 'required',
];
}
}

43
app/Http/Requests/helpdesk/BanlistRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,25 +12,25 @@ use App\Http\Requests\Request;
*/
class BanlistRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email' => 'email',
'ban' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email' => 'email',
'ban' => 'required',
];
}
}

43
app/Http/Requests/helpdesk/CannedRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,25 +12,25 @@ use App\Http\Requests\Request;
*/
class CannedRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'title' => 'required',
'message' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'title' => 'required',
'message' => 'required',
];
}
}

43
app/Http/Requests/helpdesk/CannedUpdateRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,25 +12,25 @@ use App\Http\Requests\Request;
*/
class CannedUpdateRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'title' => 'required',
'message' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'title' => 'required',
'message' => 'required',
];
}
}

43
app/Http/Requests/helpdesk/CheckTicket.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,25 +12,25 @@ use App\Http\Requests\Request;
*/
class CheckTicket extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email' => 'required|email',
'ticket_number' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email' => 'required|email',
'ticket_number' => 'required',
];
}
}

47
app/Http/Requests/helpdesk/ClientRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,27 +12,27 @@ use App\Http\Requests\Request;
*/
class ClientRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'Name'=>'required',
'Email'=>'required',
'Subject'=>'required',
'Details'=>'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'Name' => 'required',
'Email' => 'required',
'Subject' => 'required',
'Details' => 'required',
];
}
}

47
app/Http/Requests/helpdesk/CommentRequest.php
View File

@@ -1,29 +1,32 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
class CommentRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required|max:10',
'email' => 'required|email',
'website' => 'url',
'comment' => 'required|max:60',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required|max:10',
'email' => 'required|email',
'website' => 'url',
'comment' => 'required|max:60',
];
}
}

47
app/Http/Requests/helpdesk/CompanyRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,27 +12,27 @@ use App\Http\Requests\Request;
*/
class CompanyRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'company_name' => 'required',
'website' => 'url',
'phone' => 'numeric',
'logo' => 'image',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'company_name' => 'required',
'website' => 'url',
'phone' => 'numeric',
'logo' => 'image',
];
}
}

47
app/Http/Requests/helpdesk/ContactRequest.php
View File

@@ -1,29 +1,32 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
class ContactRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required',
'email' => 'required|email',
'subject' => 'required',
'message' => 'required|max:50',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required',
'email' => 'required|email',
'subject' => 'required',
'message' => 'required|max:50',
];
}
}

55
app/Http/Requests/helpdesk/CreateTicketRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,32 +12,32 @@ use App\Http\Requests\Request;
*/
class CreateTicketRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email' => 'required|email',
'fullname' => 'required|min:3',
'helptopic' => 'required',
// 'dept' => 'required',
'sla' => 'required',
'subject' => 'required|min:5',
'body' => 'required|min:20',
'priority' => 'required',
];
}
'email' => 'required|email',
'fullname' => 'required|min:3',
'helptopic' => 'required',
// 'dept' => 'required',
'sla' => 'required',
'subject' => 'required|min:5',
'body' => 'required|min:20',
'priority' => 'required',
];
}
}

47
app/Http/Requests/helpdesk/DepartmentRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,27 +12,27 @@ use App\Http\Requests\Request;
*/
class DepartmentRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required|unique:department',
// 'outgoing_email' => 'required',
// 'auto_response_email' => 'required',
// 'group_id' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required|unique:department',
// 'outgoing_email' => 'required',
// 'auto_response_email' => 'required',
// 'group_id' => 'required',
];
}
}

45
app/Http/Requests/helpdesk/DepartmentUpdate.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,27 +12,27 @@ use App\Http\Requests\Request;
*/
class DepartmentUpdate extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
// 'outgoing_email' => 'required',
// 'auto_response_email' => 'required',
// 'group_id' => 'required',
];
}
// 'outgoing_email' => 'required',
// 'auto_response_email' => 'required',
// 'group_id' => 'required',
];
}
}

47
app/Http/Requests/helpdesk/DiagnoRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,27 +12,27 @@ use App\Http\Requests\Request;
*/
class DiagnoRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'from' => 'required|email',
'to' => 'required|email',
'subject' => 'required',
'message' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'from' => 'required|email',
'to' => 'required|email',
'subject' => 'required',
'message' => 'required',
];
}
}

39
app/Http/Requests/helpdesk/EmailRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,23 +12,23 @@ use App\Http\Requests\Request;
*/
class EmailRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
];
}
}

67
app/Http/Requests/helpdesk/EmailsEditRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,37 +12,37 @@ use App\Http\Requests\Request;
*/
class EmailsEditRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email_address' => 'email',
'email_name' => 'required',
'department' => 'required',
'priority' => 'required',
'help_topic' => 'required',
// 'imap_config' => 'required',
'password' => 'required|min:6',
// 'user_name' => 'required',
// 'sending_host' => 'required',
// 'sending_port' => 'required',
//'mailbox_protocol' => 'required'
'fetching_host' => 'required',
'fetching_port' => 'required',
'mailbox_protocol' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email_address' => 'email',
'email_name' => 'required',
// 'department' => 'required',
// 'priority' => 'required',
// 'help_topic' => 'required',
// 'imap_config' => 'required',
'password' => 'required|min:6',
// 'user_name' => 'required',
// 'sending_host' => 'required',
// 'sending_port' => 'required',
//'mailbox_protocol' => 'required'
'fetching_host' => 'required',
'fetching_port' => 'required',
'mailbox_protocol' => 'required',
];
}
}

65
app/Http/Requests/helpdesk/EmailsRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,36 +12,36 @@ use App\Http\Requests\Request;
*/
class EmailsRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email_address' => 'required|email|unique:emails',
'email_name' => 'required',
'department' => 'required',
'priority' => 'required',
'help_topic' => 'required',
// 'imap_config' => 'required',
'password' => 'required|min:6',
// 'user_name' => 'required',
// 'sending_host' => 'required',
// 'sending_port' => 'required',
'fetching_host' => 'required',
'fetching_port' => 'required',
'mailbox_protocol' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email_address' => 'required|email|unique:emails',
'email_name' => 'required',
// 'department' => 'required',
// 'priority' => 'required',
// 'help_topic' => 'required',
// 'imap_config' => 'required',
'password' => 'required|min:6',
// 'user_name' => 'required',
// 'sending_host' => 'required',
// 'sending_port' => 'required',
'fetching_host' => 'required',
'fetching_port' => 'required',
'mailbox_protocol' => 'required',
];
}
}

47
app/Http/Requests/helpdesk/FormRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,28 +12,28 @@ use App\Http\Requests\Request;
*/
class FormRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'title' => 'required',
'label' => 'required',
'type' => 'required',
'visibility' => 'required',
];
}
'title' => 'required',
'label' => 'required',
'type' => 'required',
'visibility' => 'required',
];
}
}

41
app/Http/Requests/helpdesk/GroupRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,24 +12,24 @@ use App\Http\Requests\Request;
*/
class GroupRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required|unique:groups',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required|unique:groups',
];
}
}

53
app/Http/Requests/helpdesk/HelptopicRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,30 +12,30 @@ use App\Http\Requests\Request;
*/
class HelptopicRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'topic' => 'required|unique:help_topic',
// 'parent_topic' => 'required',
// 'custom_form' => 'required',
'department' => 'required',
'priority' => 'required',
'sla_plan' => 'required',
// 'auto_assign' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'topic' => 'required|unique:help_topic',
// 'parent_topic' => 'required',
// 'custom_form' => 'required',
'department' => 'required',
'priority' => 'required',
'sla_plan' => 'required',
// 'auto_assign' => 'required',
];
}
}

51
app/Http/Requests/helpdesk/HelptopicUpdate.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,29 +12,29 @@ use App\Http\Requests\Request;
*/
class HelptopicUpdate extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
// 'parent_topic' => 'required',
// 'custom_form' => 'required',
'department' => 'required',
'priority' => 'required',
'sla_plan' => 'required',
// 'auto_assign' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
// 'parent_topic' => 'required',
// 'custom_form' => 'required',
'department' => 'required',
'priority' => 'required',
'sla_plan' => 'required',
// 'auto_assign' => 'required',
];
}
}

51
app/Http/Requests/helpdesk/InstallerRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,29 +12,29 @@ use App\Http\Requests\Request;
*/
class InstallerRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'firstname' => 'required|max:20',
'Lastname' => 'required|max:20',
'email' => 'required|max:50|email',
'username' => 'required|max:50|min:3',
'password' => 'required|min:6',
'confirmpassword' => 'required|same:password',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'firstname' => 'required|max:20',
'Lastname' => 'required|max:20',
'email' => 'required|max:50|email',
'username' => 'required|max:50|min:3',
'password' => 'required|min:6',
'confirmpassword' => 'required|same:password',
];
}
}

43
app/Http/Requests/helpdesk/LoginRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,25 +12,25 @@ use App\Http\Requests\Request;
*/
class LoginRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email' => 'required',
'password' => 'required|min:6',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email' => 'required',
'password' => 'required|min:6',
];
}
}

47
app/Http/Requests/helpdesk/MessageRequest.php
View File

@@ -1,33 +1,32 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
class MessageRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize()
{
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules()
{
return [
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'message_title' => 'required',
'message' => 'required'
];
}
'message_title' => 'required',
'message' => 'required'
];
}
}

45
app/Http/Requests/helpdesk/OrganizationRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,27 +12,27 @@ use App\Http\Requests\Request;
*/
class OrganizationRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required|unique:organization',
'website' => 'url',
// 'phone' => 'size:10',
];
}
'name' => 'required|unique:organization',
'website' => 'url',
// 'phone' => 'size:10',
];
}
}

43
app/Http/Requests/helpdesk/OrganizationUpdate.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,26 +12,26 @@ use App\Http\Requests\Request;
*/
class OrganizationUpdate extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'website' => 'url',
// 'phone' => 'size:10',
];
}
'website' => 'url',
// 'phone' => 'size:10',
];
}
}

45
app/Http/Requests/helpdesk/ProfilePassword.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,26 +12,26 @@ use App\Http\Requests\Request;
*/
class ProfilePassword extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'old_password' => 'required',
'new_password' => 'required|min:6',
'confirm_password' => 'required|same:new_password',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'old_password' => 'required',
'new_password' => 'required|min:6',
'confirm_password' => 'required|same:new_password',
];
}
}

43
app/Http/Requests/helpdesk/ProfileRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,25 +12,25 @@ use App\Http\Requests\Request;
*/
class ProfileRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'first_name' => 'required',
'profile_pic' => 'mimes:png,jpeg',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'first_name' => 'required',
'profile_pic' => 'mimes:png,jpeg',
];
}
}

47
app/Http/Requests/helpdesk/RegisterRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,27 +12,27 @@ use App\Http\Requests\Request;
*/
class RegisterRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email' => 'required|max:50|email|unique:users',
'full_name' => 'required',
'password' => 'required|min:6',
'password_confirmation' => 'required|same:password',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email' => 'required|max:50|email|unique:users',
'full_name' => 'required',
'password' => 'required|min:6',
'password_confirmation' => 'required|same:password',
];
}
}

43
app/Http/Requests/helpdesk/SlaRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,25 +12,25 @@ use App\Http\Requests\Request;
*/
class SlaRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required|unique:sla_plan',
'grace_period' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required|unique:sla_plan',
'grace_period' => 'required',
];
}
}

41
app/Http/Requests/helpdesk/SlaUpdate.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,24 +12,24 @@ use App\Http\Requests\Request;
*/
class SlaUpdate extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'grace_period' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'grace_period' => 'required',
];
}
}

51
app/Http/Requests/helpdesk/SmtpRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,29 +12,29 @@ use App\Http\Requests\Request;
*/
class SmtpRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'host' => 'required',
'port' => 'required',
'encryption' => 'required',
'name' => 'required',
'email' => 'required',
'password' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'host' => 'required',
'port' => 'required',
'encryption' => 'required',
'name' => 'required',
'email' => 'required',
'password' => 'required',
];
}
}

45
app/Http/Requests/helpdesk/Sys_userRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,27 +12,27 @@ use App\Http\Requests\Request;
*/
class Sys_userRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'email' => 'required|unique:users,email',
'full_name' => 'required',
// 'phone' => 'size:10',
];
}
'email' => 'required|unique:users,email',
'full_name' => 'required',
// 'phone' => 'size:10',
];
}
}

45
app/Http/Requests/helpdesk/Sys_userUpdate.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,26 +12,26 @@ use App\Http\Requests\Request;
*/
class Sys_userUpdate extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'user_name' => 'required',
// 'email' => 'required|email',
// 'phone' => 'size:10',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'user_name' => 'required',
// 'email' => 'required|email',
// 'phone' => 'size:10',
];
}
}

43
app/Http/Requests/helpdesk/SystemRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,26 +12,26 @@ use App\Http\Requests\Request;
*/
class SystemRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => '',
'url' => 'url',
];
}
'name' => '',
'url' => 'url',
];
}
}

43
app/Http/Requests/helpdesk/TeamRequest.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,25 +12,25 @@ use App\Http\Requests\Request;
*/
class TeamRequest extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required|unique:teams',
'status' => 'required',
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
'name' => 'required|unique:teams',
'status' => 'required',
];
}
}

39
app/Http/Requests/helpdesk/TeamUpdate.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Requests\helpdesk;
<?php
namespace App\Http\Requests\helpdesk;
use App\Http\Requests\Request;
/**
@@ -9,23 +12,23 @@ use App\Http\Requests\Request;
*/
class TeamUpdate extends Request {
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Determine if the user is authorized to make this request.
*
* @return bool
*/
public function authorize() {
return true;
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
];
}
/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules() {
return [
];
}
}

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