103 lines
3.1 KiB
PHP
103 lines
3.1 KiB
PHP
<?php
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namespace App\Http\Controllers\Agent\helpdesk;
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// controllers
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use App\Http\Controllers\Controller;
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use App\Http\Controllers\Agent\helpdesk\TicketController;
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use App\Http\Controllers\Common\SettingsController;
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// requests
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use App\Http\Requests\helpdesk\CreateTicketRequest;
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use App\Http\Requests\helpdesk\TicketRequest;
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use App\Http\Requests\helpdesk\TicketEditRequest;
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// models
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use App\Model\helpdesk\Email\Banlist;
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use App\Model\helpdesk\Ticket\Tickets;
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use App\Model\helpdesk\Ticket\Ticket_attachments;
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use App\Model\helpdesk\Ticket\Ticket_Collaborator;
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use App\Model\helpdesk\Ticket\Ticket_Thread;
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use App\Model\helpdesk\Settings\Company;
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use App\Model\helpdesk\Settings\System;
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use App\Model\helpdesk\Settings\Alert;
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use App\Model\helpdesk\Ticket\Ticket_Status;
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use App\Model\helpdesk\Email\Emails;
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use App\Model\helpdesk\Agent\Department;
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use App\User;
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// classes
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use Auth;
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use Hash;
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use Input;
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use Mail;
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use PDF;
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/**
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* TicketController2
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*
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* @package Controllers
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* @subpackage Controller
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* @author Ladybird <info@ladybirdweb.com>
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*/
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class Ticket2Controller extends Controller {
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/**
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* Create a new controller instance.
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* @return type response
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*/
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public function __construct() {
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SettingsController::smtp();
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$this->middleware('auth');
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}
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/**
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* Show the Inbox ticket list page
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* @return type response
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*/
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public function deptopen($id) {
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$dept = Department::where('name', '=', $id)->first();
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if (Auth::user()->role == 'agent') {
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if (Auth::user()->dept_id == $dept->id) {
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return view('themes.default1.agent.helpdesk.dept-ticket.open', compact('id'));
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} else {
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return redirect()->back()->with('fails', 'Unauthorised!');
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}
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} else {
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return view('themes.default1.agent.helpdesk.dept-ticket.open', compact('id'));
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}
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}
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/**
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* Show the Inbox ticket list page
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* @return type response
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*/
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public function deptclose($id) {
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$dept = Department::where('name', '=', $id)->first();
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if (Auth::user()->role == 'agent') {
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if (Auth::user()->dept_id == $dept->id) {
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return view('themes.default1.agent.helpdesk.dept-ticket.closed', compact('id'));
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} else {
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return redirect()->back()->with('fails', 'Unauthorised!');
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}
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} else {
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return view('themes.default1.agent.helpdesk.dept-ticket.closed', compact('id'));
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}
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}
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/**
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* Show the Inbox ticket list page
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* @return type response
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*/
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public function deptinprogress($id) {
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$dept = Department::where('name', '=', $id)->first();
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if (Auth::user()->role == 'agent') {
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if (Auth::user()->dept_id == $dept->id) {
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return view('themes.default1.agent.helpdesk.dept-ticket.inprogress', compact('id'));
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} else {
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return redirect()->back()->with('fails', 'Unauthorised!');
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}
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} else {
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return view('themes.default1.agent.helpdesk.dept-ticket.inprogress', compact('id'));
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}
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}
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}
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