257 lines
9.2 KiB
PHP
257 lines
9.2 KiB
PHP
<?php
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namespace App\Http\Controllers\Admin\helpdesk;
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// controller
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use App\Http\Controllers\Controller;
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use App\Http\Controllers\Common\SettingsController;
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use App\Http\Controllers\Common\PhpMailController;
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// request
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use App\Http\Requests\helpdesk\AgentRequest;
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use App\Http\Requests\helpdesk\AgentUpdate;
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// model
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use App\User;
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use App\Model\helpdesk\Agent\Assign_team_agent;
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use App\Model\helpdesk\Agent\Department;
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use App\Model\helpdesk\Agent\Groups;
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use App\Model\helpdesk\Agent\Teams;
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use App\Model\helpdesk\Utility\Timezones;
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use App\Model\helpdesk\Settings\Company;
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use App\Model\helpdesk\Settings\Email;
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use App\Model\helpdesk\Email\Emails;
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// classes
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use DB;
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use Mail;
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use Hash;
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use Exception;
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/**
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* AgentController
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* This controller is used to CRUD category
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*
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* @package Controllers
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* @subpackage Controller
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* @author Ladybird <info@ladybirdweb.com>
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*/
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class AgentController extends Controller {
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/**
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* Create a new controller instance.
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* constructor to check
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* 1. authentication
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* 2. user roles
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* 3. roles must be agent
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* @return void
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*/
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public function __construct(PhpMailController $PhpMailController) {
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$this->PhpMailController = $PhpMailController;
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SettingsController::smtp();
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// checking authentication
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$this->middleware('auth');
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// checking admin roles
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$this->middleware('roles');
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}
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/**
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* Get all agent list page
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* @param type User $user
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* @return type Response
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*/
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public function index() {
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try {
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return view('themes.default1.admin.helpdesk.agent.agents.index');
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} catch (Exception $e) {
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return view('404');
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}
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}
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/**
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* creating a new agent
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* @param type Assign_team_agent $team_assign_agent
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* @param type Timezones $timezone
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* @param type Groups $group
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* @param type Department $department
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* @param type Teams $team
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* @return type view
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*/
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public function create(Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team) {
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try {
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$team = $team->get();
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$timezones = $timezone->get();
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$groups = $group->get();
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$departments = $department->get();
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$teams = $team->lists('id', 'name');
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return view('themes.default1.admin.helpdesk.agent.agents.create', compact('assign', 'teams', 'agents', 'timezones', 'groups', 'departments', 'team'));
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} catch (Exception $e) {
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return redirect()->back()->with('fails', $e->errorInfo[2]);
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}
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}
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/**
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* store a new agent
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* @param type User $user
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* @param type AgentRequest $request
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* @param type Assign_team_agent $team_assign_agent
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* @return type Response
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*/
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public function store(User $user, AgentRequest $request, Assign_team_agent $team_assign_agent) {
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// dd($this->system_mail());
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/* Insert to user table */
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$user->role = 'agent';
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$user->fill($request->input())->save();
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$password = $this->generateRandomString();
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$user->password = Hash::make($password);
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$requests = $request->input('team_id');
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$id = $user->id;
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// insert team
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foreach ($requests as $req) {
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// DB::insert('insert into team_assign_agent (team_id, agent_id) values (?,?)', [$req, $id]);
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}
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/* Succes And Failure condition */
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if ($user->save() == true) {
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$name = $user->user_name;
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$email = $user->email;
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$system_from = $this->company();
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try {
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// send mail on registration
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$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $name, 'email' => $email], $message = ['subject' => 'Password', 'scenario' => 'registration-notification'], $template_variables = ['user' => $name, 'email_address' => $email, 'user_password' => $password]);
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} catch (Exception $e) {
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return redirect('agents')->with('fails', 'Some error occured while sending mail to the agent. Please check email settings and try again');
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}
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return redirect('agents')->with('success', 'Agent Created sucessfully');
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} else {
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return redirect('agents')->with('fails', 'Agent can not Create');
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}
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}
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/**
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* Editing a selected agent
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* @param type int $id
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* @param type User $user
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* @param type Assign_team_agent $team_assign_agent
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* @param type Timezones $timezone
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* @param type Groups $group
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* @param type Department $department
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* @param type Teams $team
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* @return type Response
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*/
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public function edit($id, User $user, Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team) {
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try {
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$user = $user->whereId($id)->first();
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$team = $team->get();
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$teams1 = $team->lists('name', 'id');
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$timezones = $timezone->get();
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$groups = $group->get();
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$departments = $department->get();
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$table = $team_assign_agent->where('agent_id', $id)->first();
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$teams = $team->lists('id', 'name');
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$assign = $team_assign_agent->where('agent_id', $id)->lists('team_id');
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return view('themes.default1.admin.helpdesk.agent.agents.edit', compact('teams', 'assign', 'table', 'teams1', 'selectedTeams', 'user', 'timezones', 'groups', 'departments', 'team', 'exp', 'counted'));
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} catch (Exception $e) {
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return redirect('agents')->with('fail', 'No such file');
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}
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}
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/**
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* Update the specified agent in storage.
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* @param type int $id
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* @param type User $user
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* @param type AgentUpdate $request
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* @param type Assign_team_agent $team_assign_agent
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* @return type Response
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*/
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public function update($id, User $user, AgentUpdate $request, Assign_team_agent $team_assign_agent) {
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// storing all the details
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$user = $user->whereId($id)->first();
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$daylight_save = $request->input('daylight_save');
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$limit_access = $request->input('limit_access');
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$directory_listing = $request->input('directory_listing');
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$vocation_mode = $request->input('vocation_mode');
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//==============================================
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$table = $team_assign_agent->where('agent_id', $id);
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$table->delete();
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$requests = $request->input('team_id');
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// inserting team details
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foreach ($requests as $req) {
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DB::insert('insert into team_assign_agent (team_id, agent_id) values (?,?)', [$req, $id]);
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}
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//Todo For success and failure conditions
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try {
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$user->fill($request->except('daylight_save', 'limit_access', 'directory_listing', 'vocation_mode', 'assign_team'))->save();
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return redirect('agents')->with('success', 'Agent Updated sucessfully');
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} catch (Exception $e) {
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return redirect('agents')->with('fails', 'Agent did not update' . '<li>' . $e->errorInfo[2] . '</li>');
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}
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}
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/**
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* Remove the specified agent from storage.
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* @param type int $id
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* @param type User $user
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* @param type Assign_team_agent $team_assign_agent
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* @return type Response
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*/
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public function destroy($id, User $user, Assign_team_agent $team_assign_agent) {
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/* Becouse of foreign key we delete team_assign_agent first */
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error_reporting(E_ALL & ~E_NOTICE);
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$team_assign_agent = $team_assign_agent->where('agent_id', $id);
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$team_assign_agent->delete();
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$user = $user->whereId($id)->first();
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try {
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$error = 'This staff is related to some tickets';
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$user->id;
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$user->delete();
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throw new \Exception($error);
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return redirect('agents')->with('success', 'Agent Deleted sucessfully');
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} catch (\Exception $e) {
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dd($e->errorInfo);
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return redirect('agents')->with('fails', $error);
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}
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}
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/**
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* Generate a random string for password
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* @param type $length
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* @return type string
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*/
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public function generateRandomString($length = 10) {
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$characters = '0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ';
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$charactersLength = strlen($characters);
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$randomString = '';
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for ($i = 0; $i < $length; $i++) {
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$randomString .= $characters[rand(0, $charactersLength - 1)];
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}
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return $randomString;
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}
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/**
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* Fetching comapny name to send mail
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* @return type
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*/
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public function company() {
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$company = Company::Where('id', '=', '1')->first();
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if ($company->company_name == null) {
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$company = "Support Center";
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} else {
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$company = $company->company_name;
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}
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return $company;
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}
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/**
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* System default email
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*/
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// public function system_mail() {
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// $emails = Emails::all();
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// $count_emails = $emails->count();
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// if($count_emails > 1) {
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// dd($emails);
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// }
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// $email = Email::where('id', '=', '1')->first();
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// return $email->sys_email;
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// }
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}
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