This commit is contained in:
sadashivanand
2016-02-05 16:16:58 +05:30
parent 50c9557a5a
commit d029077313
14 changed files with 125 additions and 3 deletions

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@@ -13,7 +13,7 @@ return [
|
*/
'debug' => true,
'debug' => false,
/*
|--------------------------------------------------------------------------

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@@ -0,0 +1,14 @@
Hello {!! $agent !!},<br/><br/>
New ticket {!! $ticket_number !!} created<br/>
<br/>
From
Name :- {!! $name !!}<br/>
E-mail :- {!! $email !!}<br/>
<br/>
<h4 style="background-color:#F3F3F3;padding:20px;border:1px;border-radius:7px;">{!! $content !!}</h4>
<br/>
Kind Regards,<br/>
{!! $from !!}

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@@ -0,0 +1,25 @@
---Reply above this line---<br/><br/>
<?php
if(isset($content)) {
?>
<h4 style="background-color:#F3F3F3;padding:20px;border:1px;border-radius:7px;">{!! $content !!}<br/><br/>{!! $sign !!}</h4>
You can check the status of or update this ticket online at: <a href="{!! \URL::route('ticket2') !!}">{!! \URL::route('ticket2') !!}</a><br/><br/>
<?php
} else {
?>
Hello {!!$name!!} <br/><br/>
Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.<br/><br/>
Ticket ID: <b>{!!$ticket_number!!}</b><br/>
{{-- Subject: <b>Ticket Subject</b><br/> --}}
{{-- Department: <b>Support</b><br/> --}}
{{-- Status: <b>Open</b><br/> --}}
{{-- Priority: <b>Normal</b><br/><br/> --}}
{!! $sign !!}
You can check the status of or update this ticket online at: <a href="{!! \URL::route('ticket2') !!}">{!! \URL::route('ticket2') !!}</a><br/><br/>
<?php
}
?>

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@@ -0,0 +1,4 @@
---Reply above this line---<br/><br/><br/>
Hello {{$name}} <br/><br/>
Your ticket have been created please visit this link for your ticket query.<br/><br/>

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@@ -0,0 +1,9 @@
Hello {!! $agent !!},<br/><br/>
Ticket No: {!! $ticket_number !!} <br/>
Has been assigned to you by {!! $master !!}<br/>
<br/>
Thank You<br/><br/>
Kind Regards,<br/>
{!! $from !!}

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@@ -0,0 +1,9 @@
Hello {!! $user !!},<br/><br/>
Click the link below to view your Requested ticket <br/><br/>
<a href="{!! $link !!}">{!! $link !!}</a><br/><br/>
Kind Regards,<br/>
{!! $from !!}

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@@ -0,0 +1,7 @@
Hello,<br/><br/>
This message is regarding your ticket ID {{ $ticket_number }}. We are changing the status of this ticket to 'Closed' as the issue appears to be resolved.<br/>
<br/>
Thank you<br/>
<br/>
Kind regards,<br/>
{!! $from !!}

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@@ -0,0 +1,13 @@
Hello {!! $agent !!},<br/><br/>
A reply been made to ticket {!! $ticket_number !!} <br/>
<br/>
From
Name: {!! $name !!}<br/>
E-mail: {!! $email !!}<br/>
<br/>
<h4 style="background-color:#F3F3F3;padding:20px;border:1px;border-radius:7px;">{!! $content !!}</h4>
<br/>
<br/>
Kind Regards,<br/>
{!! $from !!}

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@@ -0,0 +1,14 @@
Hello {!! $name !!}, <br/><br/>
This email is confirmation that you are now registered at our helpdesk. <br/> <br/>
Registered Email: {!! $emailadd !!} <br/>
Password: {{$password}} <br/> <br/>
You can visit the helpdesk to browse articles and contact us at any time: <a href="{!! \URL::route('ticket2') !!}">{!! \URL::route('ticket2') !!}</a><br/> <br/>
Thank You.<br/><br/>
Kind Regards,<br/><br/>
{!! $from !!}

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@@ -0,0 +1 @@
Click here to reset your password: {!! url('password/reset/'.$token) !!}

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@@ -0,0 +1,14 @@
Hello <br/><br/>
You asked to reset your password. To do so, please click this link:<br/><br/>
<a href="{!! url('password/reset/'.$token) !!}">{!! url('password/reset/'.$token) !!}</a><br/><br/>
<br/>
This will let you change your password to something new. If you didn't ask for this, don't worry, we'll keep your password safe.<br/><br/>
Thank You.<br/>
<br/>
Kind Regards,<br/><br/>
<?php $company = App\Model\helpdesk\Settings\Company::where('id','=','1')->first(); $company = $company->company_name; ?>
{!! $company !!}

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@@ -0,0 +1 @@
<pre>{{$e}}</pre>

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@@ -0,0 +1,11 @@
---Reply above this line---<br/><br/>
{!! $content !!}<br/>
<?php
if($Agent_Signature != null) {
?>
{!! $Agent_Signature !!}<br/>
<?php } ?>
Ticket Details<br/>
Ticket ID: {!! $ticket_number !!}<br/>

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@@ -131,7 +131,7 @@
</div>
</div>
<!--/.col-md-2-->
<div class="col-md-2 col-sm-6">
<!-- <div class="col-md-2 col-sm-6">
<div class="settingiconblue">
<div class="settingdivblue">
<a href="{{ url('list-templates') }}"><span class="fa-stack fa-2x">
@@ -141,7 +141,7 @@
</div>
<center class="box-title" >{!! Lang::get('lang.templates') !!}</center>
</div>
</div>
</div>-->
<!--/.col-md-2-->
<div class="col-md-2 col-sm-6">
<div class="settingiconblue">