From d029077313d0d85087150314eeb1eab5e4393e37 Mon Sep 17 00:00:00 2001 From: sadashivanand Date: Fri, 5 Feb 2016 16:16:58 +0530 Subject: [PATCH] bug fix --- config/app.php | 2 +- resources/views/emails/Admin_mail.blade.php | 14 +++++++++++ .../views/emails/Ticket_Create.blade.php | 25 +++++++++++++++++++ resources/views/emails/Ticket_Reply.blade.php | 4 +++ .../views/emails/Ticket_assign.blade.php | 9 +++++++ resources/views/emails/check_ticket.blade.php | 9 +++++++ resources/views/emails/close_ticket.blade.php | 7 ++++++ resources/views/emails/email_reply.blade.php | 13 ++++++++++ resources/views/emails/pass.blade.php | 14 +++++++++++ resources/views/emails/password.blade (2).php | 1 + resources/views/emails/password.blade.php | 14 +++++++++++ resources/views/emails/report.blade.php | 1 + .../views/emails/ticket_re-reply.blade.php | 11 ++++++++ .../default1/admin/helpdesk/setting.blade.php | 4 +-- 14 files changed, 125 insertions(+), 3 deletions(-) create mode 100644 resources/views/emails/Admin_mail.blade.php create mode 100644 resources/views/emails/Ticket_Create.blade.php create mode 100644 resources/views/emails/Ticket_Reply.blade.php create mode 100644 resources/views/emails/Ticket_assign.blade.php create mode 100644 resources/views/emails/check_ticket.blade.php create mode 100644 resources/views/emails/close_ticket.blade.php create mode 100644 resources/views/emails/email_reply.blade.php create mode 100644 resources/views/emails/pass.blade.php create mode 100644 resources/views/emails/password.blade (2).php create mode 100644 resources/views/emails/password.blade.php create mode 100644 resources/views/emails/report.blade.php create mode 100644 resources/views/emails/ticket_re-reply.blade.php diff --git a/config/app.php b/config/app.php index a08794d9d..214063173 100644 --- a/config/app.php +++ b/config/app.php @@ -13,7 +13,7 @@ return [ | */ - 'debug' => true, + 'debug' => false, /* |-------------------------------------------------------------------------- diff --git a/resources/views/emails/Admin_mail.blade.php b/resources/views/emails/Admin_mail.blade.php new file mode 100644 index 000000000..3ca7b05ee --- /dev/null +++ b/resources/views/emails/Admin_mail.blade.php @@ -0,0 +1,14 @@ +Hello {!! $agent !!},

+New ticket {!! $ticket_number !!} created
+
+From +Name :- {!! $name !!}
+E-mail :- {!! $email !!}
+
+ +

{!! $content !!}

+ + +
+Kind Regards,
+{!! $from !!} \ No newline at end of file diff --git a/resources/views/emails/Ticket_Create.blade.php b/resources/views/emails/Ticket_Create.blade.php new file mode 100644 index 000000000..5f7092206 --- /dev/null +++ b/resources/views/emails/Ticket_Create.blade.php @@ -0,0 +1,25 @@ +---Reply above this line---

+ + + +

{!! $content !!}

{!! $sign !!}

+You can check the status of or update this ticket online at: {!! \URL::route('ticket2') !!}

+ + + +Hello {!!$name!!}

+Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

+Ticket ID: {!!$ticket_number!!}
+{{-- Subject: Ticket Subject
--}} +{{-- Department: Support
--}} +{{-- Status: Open
--}} +{{-- Priority: Normal

--}} +{!! $sign !!} +You can check the status of or update this ticket online at: {!! \URL::route('ticket2') !!}

+ \ No newline at end of file diff --git a/resources/views/emails/Ticket_Reply.blade.php b/resources/views/emails/Ticket_Reply.blade.php new file mode 100644 index 000000000..9edfb9e60 --- /dev/null +++ b/resources/views/emails/Ticket_Reply.blade.php @@ -0,0 +1,4 @@ +---Reply above this line---


+ +Hello {{$name}}

+Your ticket have been created please visit this link for your ticket query.

diff --git a/resources/views/emails/Ticket_assign.blade.php b/resources/views/emails/Ticket_assign.blade.php new file mode 100644 index 000000000..1f06a4d8b --- /dev/null +++ b/resources/views/emails/Ticket_assign.blade.php @@ -0,0 +1,9 @@ +Hello {!! $agent !!},

+Ticket No: {!! $ticket_number !!}
+ +Has been assigned to you by {!! $master !!}
+ +
+Thank You

+Kind Regards,
+{!! $from !!} \ No newline at end of file diff --git a/resources/views/emails/check_ticket.blade.php b/resources/views/emails/check_ticket.blade.php new file mode 100644 index 000000000..4133e7014 --- /dev/null +++ b/resources/views/emails/check_ticket.blade.php @@ -0,0 +1,9 @@ +Hello {!! $user !!},

+ + +Click the link below to view your Requested ticket

+{!! $link !!}

+ + +Kind Regards,
+{!! $from !!} \ No newline at end of file diff --git a/resources/views/emails/close_ticket.blade.php b/resources/views/emails/close_ticket.blade.php new file mode 100644 index 000000000..d26655186 --- /dev/null +++ b/resources/views/emails/close_ticket.blade.php @@ -0,0 +1,7 @@ +Hello,

+This message is regarding your ticket ID {{ $ticket_number }}. We are changing the status of this ticket to 'Closed' as the issue appears to be resolved.
+
+Thank you
+
+Kind regards,
+{!! $from !!} \ No newline at end of file diff --git a/resources/views/emails/email_reply.blade.php b/resources/views/emails/email_reply.blade.php new file mode 100644 index 000000000..70b7050c8 --- /dev/null +++ b/resources/views/emails/email_reply.blade.php @@ -0,0 +1,13 @@ +Hello {!! $agent !!},

+A reply been made to ticket {!! $ticket_number !!}
+
+From +Name: {!! $name !!}
+E-mail: {!! $email !!}
+
+ +

{!! $content !!}

+
+
+Kind Regards,
+{!! $from !!} \ No newline at end of file diff --git a/resources/views/emails/pass.blade.php b/resources/views/emails/pass.blade.php new file mode 100644 index 000000000..8bc12a322 --- /dev/null +++ b/resources/views/emails/pass.blade.php @@ -0,0 +1,14 @@ +Hello {!! $name !!},

+ +This email is confirmation that you are now registered at our helpdesk.

+ +Registered Email: {!! $emailadd !!}
+Password: {{$password}}

+ +You can visit the helpdesk to browse articles and contact us at any time: {!! \URL::route('ticket2') !!}

+ +Thank You.

+ +Kind Regards,

+ +{!! $from !!} \ No newline at end of file diff --git a/resources/views/emails/password.blade (2).php b/resources/views/emails/password.blade (2).php new file mode 100644 index 000000000..c97bca905 --- /dev/null +++ b/resources/views/emails/password.blade (2).php @@ -0,0 +1 @@ +Click here to reset your password: {!! url('password/reset/'.$token) !!} diff --git a/resources/views/emails/password.blade.php b/resources/views/emails/password.blade.php new file mode 100644 index 000000000..71ce09054 --- /dev/null +++ b/resources/views/emails/password.blade.php @@ -0,0 +1,14 @@ +Hello

+ +You asked to reset your password. To do so, please click this link:

+ +{!! url('password/reset/'.$token) !!}

+ +
+This will let you change your password to something new. If you didn't ask for this, don't worry, we'll keep your password safe.

+ +Thank You.
+
+Kind Regards,

+first(); $company = $company->company_name; ?> +{!! $company !!} \ No newline at end of file diff --git a/resources/views/emails/report.blade.php b/resources/views/emails/report.blade.php new file mode 100644 index 000000000..1e6423ec1 --- /dev/null +++ b/resources/views/emails/report.blade.php @@ -0,0 +1 @@ +
{{$e}}
\ No newline at end of file diff --git a/resources/views/emails/ticket_re-reply.blade.php b/resources/views/emails/ticket_re-reply.blade.php new file mode 100644 index 000000000..a77b88b35 --- /dev/null +++ b/resources/views/emails/ticket_re-reply.blade.php @@ -0,0 +1,11 @@ +---Reply above this line---

+ +{!! $content !!}
+ +{!! $Agent_Signature !!}
+ + +Ticket Details
+Ticket ID: {!! $ticket_number !!}
diff --git a/resources/views/themes/default1/admin/helpdesk/setting.blade.php b/resources/views/themes/default1/admin/helpdesk/setting.blade.php index bcdc7f4a7..d67afd767 100644 --- a/resources/views/themes/default1/admin/helpdesk/setting.blade.php +++ b/resources/views/themes/default1/admin/helpdesk/setting.blade.php @@ -131,7 +131,7 @@ -
+