faveo/app/Http/Controllers/Client/helpdesk/FormController.php

<?php

namespace App\Http\Controllers\Client\helpdesk;

// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Common\SettingsController;
// requests
use Illuminate\Http\Request;
use App\Http\Requests\helpdesk\ClientRequest;
// models
use App\Model\helpdesk\Form\Forms;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Ticket;
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Ticket\Ticket_source;
use App\User;
use App\Model\helpdesk\Form\Fields;
use App\Model\helpdesk\Form\Form_value;
// classes
use Form;
use Input;
use Mail;
use Hash;
use Redirect;
use Config;
use DateTime;
use DateTimeZone;
use Exception;

/**
 * FormController
 *
 * @package     Controllers
 * @subpackage  Controller
 * @author      Ladybird <info@ladybirdweb.com>
 */
class FormController extends Controller {

    /**
     * Create a new controller instance.
     * Constructor to check
     * @return void
     */
    public function __construct(TicketController $TicketController) {
        // mail smtp settings
        SettingsController::smtp();
        // creating a TicketController instance
        $this->TicketController = $TicketController;
    }

    /**
     * getform
     * @param type Help_topic $topic 
     * @return type
     */
    public function getForm(Help_topic $topic) {
        if (\Config::get('database.install') == '%0%') {
            return \Redirect::route('license');
        }
        if (System::first()->status == 1) {
            $topics = $topic->get();
            return view('themes.default1.client.helpdesk.form', compact('topics'));
        } else {
            return \Redirect::route('home');
        }
    }

    /**
     * This Function to post the form for the ticket
     * @param type Form_name $name
     * @param type Form_details $details
     * @return type string
     */
    public function postForm($id, Help_topic $topic) {
        // dd($id);
        if ($id != 0) {
            $helptopic = $topic->where('id', '=', $id)->first();
            $custom_form = $helptopic->custom_form;
            $values = Fields::where('forms_id', '=', $custom_form)->get();
            if (!$values) {
                
            } if ($values) {
                foreach ($values as $value) {
                    if ($value->type == "select") {
                        $data = $value->value;
                        $value = explode(',', $data);
                        echo '<select class="form-control">';
                        foreach ($value as $option) {
                            echo '<option>' . $option . '</option>';
                        }
                        echo '</select></br>';
                    } elseif ($value->type == "radio") {
                        $type2 = $value->value;
                        $val = explode(',', $type2);
                        echo '<label class="radio-inline">' . $value->label . '</label>&nbsp&nbsp&nbsp<input type="' . $value->type . '" name="' . $value->name . '">&nbsp;&nbsp;' . $val[0] . '
		            	&nbsp&nbsp&nbsp<input type="' . $value->type . '" name="' . $value->name . '">&nbsp;&nbsp;' . $val[1] . '</br>';
                    } elseif ($value->type == "textarea") {
                        $type3 = $value->value;
                        $v = explode(',', $type3);
                        //dd($v);
                        if (array_key_exists(1, $v)) {
                            echo '<label>' . $value->label . '</label></br><textarea class=form-control rows="' . $v[0] . '" cols="' . $v[1] . '"></textarea></br>';
                        } else {
                            echo '<label>' . $value->label . '</label></br><textarea class=form-control rows="10" cols="60"></textarea></br>';
                        }
                    } elseif ($value->type == "checkbox") {
                        $type4 = $value->value;
                        $check = explode(',', $type4);
                        echo '<label class="radio-inline">' . $value->label . '&nbsp&nbsp&nbsp<input type="' . $value->type . '" name="' . $value->name . '">&nbsp&nbsp' . $check[0] . '</label><label class="radio-inline"><input type="' . $value->type . '" name="' . $value->name . '">&nbsp&nbsp' . $check[1] . '</label></br>';
                    } else {
                        echo '<label>' . $value->label . '</label><input type="' . $value->type . '" class="form-control"   name="' . $value->name . '" /></br>';
                    }
                }
            }
        } else {
            return null;
        }
    }

    /**
     * Posted form
     * @param type Request $request
     * @param type User $user
     */
    public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source) {

        $form_extras = $request->except('Name', 'Phone', 'Email', 'Subject', 'Details', 'helptopic', '_wysihtml5_mode', '_token');

        $name = $request->input('Name');
        $phone = $request->input('Phone');
        $email = $request->input('Email');
        $subject = $request->input('Subject');
        $details = $request->input('Details');

        $System = System::where('id', '=', 1)->first();
        $departments = Department::where('id', '=', $System->department)->first();
        $department = $departments->id;

        $status = $ticket_settings->first()->status;
        $helptopic = $ticket_settings->first()->help_topic;
        $sla = $ticket_settings->first()->sla;
        $priority = $ticket_settings->first()->priority;
        $source = $ticket_source->where('name', '=', 'web')->first();

        $collaborator = null;
        $assignto = null;

        if ($this->TicketController->create_user($email, $name, $subject, $details, $phone, $helptopic, $sla, $priority, $source->id, $collaborator, $department, $assignto, $form_extras)) {
            return Redirect::route('guest.getform')->with('success', 'Ticket Created Successfully');
        }
    }

    /**
     * reply
     * @param type $value 
     * @return type view
     */
    public function post_ticket_reply($id, Request $request) {
        $comment = $request->input('comment');
        if ($comment != null) {
            $tickets = Tickets::where('id', '=', $id)->first();
            $threads = new Ticket_Thread;
            $tickets->closed_at = null;
            $tickets->closed = 0;
            $tickets->reopened_at = date('Y-m-d H:i:s');
            $tickets->reopened = 1;
            $threads->user_id = $tickets->user_id;
            $threads->ticket_id = $tickets->id;
            $threads->poster = "client";
            $threads->body = $comment;
            try {
                $threads->save();
                $tickets->save();
                return \Redirect::back()->with('success1', 'Successfully replied');
            } catch (Exception $e) {
                return \Redirect::back()->with('fails1', $e->errorInfo[2]);
            }
        } else {
            return \Redirect::back()->with('fails1', 'Please fill some data!');
        }
    }

}