195 lines
7.9 KiB
PHP
195 lines
7.9 KiB
PHP
<?php
|
|
|
|
namespace App\Http\Controllers\Agent\helpdesk;
|
|
|
|
// controllers
|
|
use App\Http\Controllers\Common\PhpMailController;
|
|
// Model
|
|
use App\Http\Controllers\Controller;
|
|
use App\Model\helpdesk\Agent\Department;
|
|
use App\Model\helpdesk\Agent\Teams;
|
|
use App\Model\helpdesk\Settings\Company;
|
|
use App\Model\helpdesk\Settings\Email;
|
|
use App\Model\helpdesk\Utility\Log_notification;
|
|
use App\User;
|
|
use View;
|
|
|
|
// classes
|
|
|
|
/**
|
|
* NotificationController
|
|
* This controller is used to send daily notifications.
|
|
*
|
|
* @author Ladybird <info@ladybirdweb.com>
|
|
*/
|
|
class NotificationController extends Controller
|
|
{
|
|
public function __construct(PhpMailController $PhpMailController)
|
|
{
|
|
$this->PhpMailController = $PhpMailController;
|
|
}
|
|
|
|
/**
|
|
* This function is for sending daily report/notification about the system.
|
|
* */
|
|
public function send_notification()
|
|
{
|
|
//fetching email settings
|
|
$email = Email::where('id', '=', '1')->first();
|
|
// checking if the daily notification is enabled or not
|
|
if ($email->notification_cron == 1) {
|
|
// checking if current date is equal to the last entered daily notification log
|
|
$notification = Log_notification::where('log', '=', 'NOT-1')->orderBy('id', 'DESC')->first();
|
|
$date = explode(' ', $notification->created_at);
|
|
if (date('Y-m-d') == $date[0]) {
|
|
} else {
|
|
// creating a daily notification log
|
|
Log_notification::create(['log' => 'NOT-1']);
|
|
$company = $this->company();
|
|
// Send notification details to admin
|
|
$this->send_notification_to_admin($company);
|
|
// Send notification details to team lead
|
|
$this->send_notification_to_team_lead($company);
|
|
// Send notification details to manager of a department
|
|
$this->send_notification_to_manager($company);
|
|
// Send notification details to all the agents
|
|
$this->send_notification_to_agent($company);
|
|
}
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Admin Notification/Report.
|
|
*
|
|
* @param company
|
|
*
|
|
* @return mail
|
|
* */
|
|
public function send_notification_to_admin($company)
|
|
{
|
|
// get all admin users
|
|
$users = User::where('role', '=', 'admin')->get();
|
|
foreach ($users as $user) {
|
|
// Send notification details to admin
|
|
$email = $user->email;
|
|
$user_name = $user->first_name.' '.$user->last_name;
|
|
$view = View::make('emails.notifications.admin', ['company' => $company, 'name' => $user_name]);
|
|
$contents = $view->render();
|
|
$this->PhpMailController->sendEmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $user_name, 'email' => $email], $message = ['subject' => 'Daily Report', 'scenario' => null, 'body' => $contents]);
|
|
|
|
// \Mail::send('emails.notifications.admin', ['company' => $company, 'name' => $user_name], function ($message) use ($email, $user_name, $company) {
|
|
// $message->to($email, $user_name)->subject($company.' Daily Report ');
|
|
// });
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Department Manager Notification/Report.
|
|
*
|
|
* @return mail
|
|
* */
|
|
public function send_notification_to_manager($company)
|
|
{
|
|
// get all department managers
|
|
$depts = Department::all();
|
|
foreach ($depts as $dept) {
|
|
if (isset($dept->manager)) {
|
|
$dept_name = $dept->name;
|
|
$users = User::where('id', '=', $dept->manager)->get();
|
|
foreach ($users as $user) {
|
|
// Send notification details to manager of a department
|
|
$email = $user->email;
|
|
$user_name = $user->first_name.' '.$user->last_name;
|
|
$view = View::make('emails.notifications.manager', ['company' => $company, 'name' => $user_name]);
|
|
$contents = $view->render();
|
|
$this->PhpMailController->sendEmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $user_name, 'email' => $email], $message = ['subject' => 'Daily Report', 'scenario' => null, 'body' => $contents]);
|
|
|
|
// \Mail::send('emails.notifications.manager', ['company' => $company, 'name' => $user_name, 'dept_id' => $dept->id, 'dept_name' => $dept->name], function ($message) use ($email, $user_name, $company, $dept_name) {
|
|
// $message->to($email, $user_name)->subject($company.' Daily Report for department manager of '.$dept_name.' department.');
|
|
// });
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Team Lead Notification/Report.
|
|
*
|
|
* @return mail
|
|
* */
|
|
public function send_notification_to_team_lead($company)
|
|
{
|
|
// get all Team leads
|
|
$teams = Teams::all();
|
|
foreach ($teams as $team) {
|
|
if (isset($team->team_lead)) {
|
|
$team_name = $team->name;
|
|
$users = User::where('id', '=', $team->team_lead)->get();
|
|
foreach ($users as $user) {
|
|
// Send notification details to team lead
|
|
$email = $user->email;
|
|
$user_name = $user->first_name.' '.$user->last_name;
|
|
$view = View::make('emails.notifications.lead', ['company' => $company, 'name' => $user_name]);
|
|
$contents = $view->render();
|
|
$this->PhpMailController->sendEmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $user_name, 'email' => $email], $message = ['subject' => 'Daily Report', 'scenario' => null, 'body' => $contents]);
|
|
|
|
// \Mail::send('emails.notifications.lead', ['company' => $company, 'name' => $user_name, 'team_id' => $team->id], function ($message) use ($email, $user_name, $company, $team_name) {
|
|
// $message->to($email, $user_name)->subject($company.' Daily Report for Team Lead of team '.$team_name);
|
|
// });
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Agent Notification/Report.
|
|
*
|
|
* @return mail
|
|
* */
|
|
public function send_notification_to_agent($company)
|
|
{
|
|
// get all agents users
|
|
$users = User::where('role', '=', 'agent')->get();
|
|
foreach ($users as $user) {
|
|
// Send notification details to all the agents
|
|
$email = $user->email;
|
|
$user_name = $user->first_name.' '.$user->last_name;
|
|
$view = View::make('emails.notifications.agent', ['company' => $company, 'name' => $user_name, 'user_id' => $user->id]);
|
|
$contents = $view->render();
|
|
$this->PhpMailController->sendEmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $user_name, 'email' => $email], $message = ['subject' => 'Daily Report', 'scenario' => null, 'body' => $contents]);
|
|
|
|
// \Mail::send('emails.notifications.agent', ['company' => $company, 'name' => $user_name, 'user_id' => 1], function ($message) use ($email, $user_name, $company) {
|
|
// $message->to($email, $user_name)->subject($company.' Daily Report for Agents');
|
|
// });
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Fetching company name.
|
|
*
|
|
* @return type variable
|
|
*/
|
|
public function company()
|
|
{
|
|
// fetching comapny model
|
|
$company = Company::Where('id', '=', '1')->first();
|
|
// fetching company name
|
|
if ($company->company_name == null) {
|
|
$company = 'Support Center';
|
|
} else {
|
|
$company = $company->company_name;
|
|
}
|
|
|
|
return $company;
|
|
}
|
|
|
|
// // testing
|
|
// public function test(){
|
|
// $email = "sujit.prasad@ladybirdweb.com";
|
|
// $user_name = "sujit prasad";
|
|
// \Mail::send('emails.notifications.test', ['user_id' => 1], function ($message) use($email, $user_name) {
|
|
// $message->to($email, $user_name)->subject('testing reporting');
|
|
// });
|
|
// }
|
|
}
|