223 lines
8.1 KiB
PHP
223 lines
8.1 KiB
PHP
@extends('themes.default1.admin.layout.admin')
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@section('Settings')
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class="active"
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@stop
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@section('settings-bar')
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active
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@stop
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@section('tickets')
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class="active"
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@stop
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@section('HeadInclude')
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@stop
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<!-- header -->
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@section('PageHeader')
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@stop
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<!-- /header -->
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<!-- breadcrumbs -->
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@section('breadcrumbs')
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<ol class="breadcrumb">
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</ol>
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@stop
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<!-- /breadcrumbs -->
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<!-- content -->
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@section('content')
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<!-- open a form -->
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{!! Form::model($tickets,['url' => 'postticket/'.$tickets->id, 'method' => 'PATCH']) !!}
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<div class="row">
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<div class="col-md-12">
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<div class="box box-primary">
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<div class="box-header">
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<h3 class="box-title">{{Lang::get('lang.ticket')}}</h3> <div class="pull-right">
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{!! Form::submit(Lang::get('lang.save'),['class'=>'btn btn-primary'])!!}
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</div>
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</div>
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<!-- check whether success or not -->
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@if(Session::has('success'))
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<div class="alert alert-success alert-dismissable">
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<i class="fa fa-check-circle"></i>
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<b>Success!</b>
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<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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{!! Session::get('success') !!}
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</div>
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@endif
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<!-- failure message -->
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@if(Session::has('fails'))
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<div class="alert alert-danger alert-dismissable">
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<i class="fa fa-ban"></i>
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<b>Fail!</b>
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<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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{!! Session::get('fails') !!}
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</div>
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@endif
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<div class="box-body table-responsive"style="overflow:hidden;">
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<div class="row">
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{{-- <div class="col-md-6"> --}}
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{{-- <div class="form-group"> --}}
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<!-- Default Ticket Number Format: text e.g. 268330 -->
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<!-- <div class="form-group {{ $errors->has('num_format') ? 'has-error' : '' }}"> -->
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{{-- {!! Form::label('num_format',Lang::get('lang.default_ticket_number_format')) !!} --}}
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{{-- {!! $errors->first('num_format', '<spam class="help-block">:message</spam>') !!} --}}
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{{-- {!! Form::text('num_format',$tickets->num_format,['class' => 'form-control']) !!} --}}
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{{-- </div> --}}
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{{-- </div> --}}
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<!-- Default Ticket Number Sequence: dropdown : manual Manage -->
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{{-- <div class="col-md-6"> --}}
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{{-- <div class="form-group {{ $errors->has('num_sequence') ? 'has-error' : '' }}"> --}}
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{{-- {!! Form::label('num_sequence',Lang::get('lang.default_ticket_number_sequence')) !!} --}}
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{{-- {!! $errors->first('num_sequence', '<spam class="help-block">:message</spam>') !!} --}}
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{{-- {!!Form::select('num_sequence', ['random','general'],null,['class' => 'form-control select']) !!} --}}
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{{-- </div> --}}
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{{-- </div> --}}
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<!-- Default Status: Required : manual: Dropdowm -->
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<div class="col-md-3">
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<div class="form-group {{ $errors->has('status') ? 'has-error' : '' }}">
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{!! Form::label('status',Lang::get('lang.default_status')) !!}
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{!! $errors->first('status', '<spam class="help-block">:message</spam>') !!}
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<select class="form-control" id="status" name="status">
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<option value="1" >Open</option>
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</select>
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</div>
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</div>
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<!-- Default Priority: Required : manual : Dropdowm -->
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<div class="col-md-2">
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<div class="form-group {{ $errors->has('priority') ? 'has-error' : '' }}">
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{!! Form::label('priority',Lang::get('lang.default_priority')) !!}
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{!! $errors->first('priority', '<spam class="help-block">:message</spam>') !!}
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{!!Form::select('priority', [''=>'select a priority','Priorities'=>$priority->lists('priority_desc','priority_id')],null,['class' => 'form-control']) !!}
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</div>
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</div>
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<!-- Default SLA: Required : manual : Dropdowm -->
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<div class="col-md-2">
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<div class="form-group {{ $errors->has('sla') ? 'has-error' : '' }}">
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{!! Form::label('sla',Lang::get('lang.default_sla')) !!}
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{!! $errors->first('sla', '<spam class="help-block">:message</spam>') !!}
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{!!Form::select('sla', $slas->lists('grace_period','id'),null,['class' => 'form-control']) !!}
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</div>
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</div>
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<!-- Default Help Topic: Dropdowm from Help topic table -->
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<div class="col-md-2">
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<div class="form-group {{ $errors->has('help_topic') ? 'has-error' : '' }}">
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{!! Form::label('help_topic',Lang::get('lang.default_help_topic')) !!}
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{!! $errors->first('help_topic', '<spam class="help-block">:message</spam>') !!}
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{!!Form::select('help_topic', $topics->lists('topic','id'),null,['class' => 'form-control']) !!}
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</div>
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</div>
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<!-- Maximum Open Tickets: text-number per end user -->
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{{-- <div class="col-md-6"> --}}
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{{-- <div class="form-group {{ $errors->has('max_open_ticket') ? 'has-error' : '' }}"> --}}
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{{-- {!! Form::label('max_open_ticket',Lang::get('lang.maximum_open_tickets')) !!} --}}
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{{-- {!! $errors->first('max_open_ticket', '<spam class="help-block">:message</spam>') !!} --}}
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{{-- {!! Form::text('max_open_ticket',$tickets->max_open_ticket,['class' => 'form-control']) !!} --}}
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{{-- </div> --}}
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{{-- </div> --}}
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<!-- Agent Collision Avoidance Duration: text-number -minutes -->
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<div class="col-md-3">
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<div class="form-group {{ $errors->has('collision_avoid') ? 'has-error' : '' }}">
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{!! Form::label('collision_avoid',Lang::get('lang.agent_collision_avoidance_duration')) !!}
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{!! $errors->first('collision_avoid', '<spam class="help-block">:message</spam>') !!}
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<div class="input-group">
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<input type="number" class="form-control" name="collision_avoid" min="0" step="1" value="{{$tickets->collision_avoid}}" placeholder="in minutes">
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<div class="input-group-addon">
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<span><i class="fa fa-clock-o"></i> {!!Lang::get('lang.in_minutes')!!}</span>
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</div>
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</div>
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</div>
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</div>
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<!-- Human Verification: checkbox Enable CAPTCHA on new web tickets. -->
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{{-- <div class="col-md-6"> --}}
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{{-- <div class="form-group"> --}}
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{{-- {!! Form::checkbox('captcha',1,true) !!} --}}
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{{-- {!! Form::label('captcha',Lang::get('lang.human_verification')) !!} --}}
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{{-- </div> --}}
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<!-- Claim on Response: checkbox -->
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{{-- <div class="form-group"> --}}
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{{-- {!! Form::checkbox('claim_response',1,true) !!} --}}
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{{-- {!! Form::label('claim_response',Lang::get('lang.claim_on_response')) !!} --}}
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{{-- </div> --}}
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<!-- Assigned Tickets: checkbox- Exclude assigned tickets from open queue. -->
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{{-- <div class="form-group"> --}}
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{{-- {!! Form::checkbox('assigned_ticket',1,true) !!} --}}
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{{-- {!! Form::label('assigned_ticket',Lang::get('lang.assigned_tickets')) !!} --}}
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{{-- </div> --}}
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<!-- Answered Tickets: checkbox- Exclude answered tickets from open queue. -->
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{{-- <div class="form-group"> --}}
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{{-- {!! Form::checkbox('answered_ticket',1,true) !!} --}}
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{{-- {!! Form::label('answered_ticket',Lang::get('lang.answered_tickets')) !!} --}}
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{{-- </div> --}}
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<!-- Agent Identity Masking: checkbox- Hide agent's name on responses. -->
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{{-- <div class="form-group"> --}}
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{{-- {!! Form::checkbox('agent_mask',1,true) !!} --}}
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{{-- {!! Form::label('agent_mask',Lang::get('lang.agent_identity_masking')) !!} --}}
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{{-- </div> --}}
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<!-- Enable HTML Ticket Thread: checkbox- Enable rich text in ticket thread and autoresponse emails. -->
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{{-- <div class="form-group"> --}}
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{{-- {!! Form::checkbox('html',1,true) !!} --}}
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{{-- {!! Form::label('html',Lang::get('lang.enable_HTML_ticket_thread')) !!} --}}
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{{-- </div> --}}
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<!-- Allow Client Updates: checkbox -->
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{{-- <div class="form-group"> --}}
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{{-- {!! Form::checkbox('client_update',1,true) !!} --}}
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{{-- {!! Form::label('client_update',Lang::get('lang.allow_client_updates')) !!} --}}
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{{-- </div> --}}
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<!-- EndUser Attachment Settings: Config -->
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<!-- **** TODO ***** -->
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<!-- Agent Maximum File Size: -->
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<!-- **** TODO ***** -->
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<!-- Submit button -->
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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@stop |