Commit Graph

74 Commits

Author SHA1 Message Date
Manish Verma
cfec60b43f Envato updates 2018-08-16 13:56:18 +05:30
Manish Verma
ed2d5b466f Custom form issue and exapmle.env
Fixed Github issues regarding rendering of custom form data in ticket detail page.
Following issues have been raised regarding this issue
#416
#462
#553
2018-08-16 10:36:35 +05:30
Manish Verma
234bf9cdc0 Bug fixes 2018-08-15 17:58:20 +05:30
Manish Verma
21f783f72b Bug fix update
Fix register page issue

Removed dynamicity in statuses

Removed dynamic status creation and deletion as system does not perform status change functionality correctly accordingly. The feature will only be available in premium versions.

Bug fix in ticket reply from agent panel

Bug fixed in assignment from new inbox
2018-08-15 16:19:56 +05:30
Manish Verma
a6c6782468 Fixed change status in new inbox route 2018-08-14 17:12:08 +05:30
Manish Verma
b20fea437c Fixed timeline iframe issue
Fixed issue for ticket detail page for client and agent panel where iframe does not show peroperly the content data of ticket.
2018-08-14 13:30:27 +05:30
Manish Verma
9787b36d0b Fix php7.2 issues 2018-08-13 14:30:31 +05:30
Manish Verma
4c46d979a8 updates 2018-08-13 13:45:49 +05:30
Manish Verma
e873ce5e12 Inbox updates
Updated links for ticket list pages
2018-08-09 17:25:02 +05:30
Manish Verma
a26c2cdd7c Inbox changes 2018-08-09 16:14:58 +05:30
Manish Verma
ff970bc41e Token_issue_fix 2017-04-30 20:23:27 +05:30
Manish Verma
5ea755fb55 #bug-fix-patch-11
# Showing correct ticket count and correct message in ticket listing
pages
# removed "my tickets" tab form top bar as it's already in sidebar
2016-12-27 16:19:28 +05:30
Manish Verma
c6c42dfc31 Fixed overdue counts in dashborad and showing exact overdue ticket list 2016-12-27 10:57:58 +05:30
Manish Verma
c47b5da890 bug-fix-patch-7
# while changing owner of the ticket cheking if the owner already owns
the ticket or not
# fixed showing inactive agents problem in help topic edit and create
pages
2016-12-22 13:15:16 +05:30
Manish Verma
df14836985 bug-fix-patch-6
# Fixed search input hieght in user directory for all browsers
# Showing agents by ascending name order in ticket assign modal pop ups
2016-12-21 16:29:55 +05:30
Manish Verma
78f6a13528 Bug-fix-patch4
# handling exception in while adding language
# Implemented Yajra in users list table
# custom filter and veiw option in users list table
2016-12-20 19:33:23 +05:30
Manish Verma
77c88cc229 bug-fix-patch
# Counting only authenticated user's notification
# Agents were not able to select canned resposne while replying
2016-12-19 15:47:17 +05:30
Manish Verma
857d3004eb showing-close button in inbox 2016-12-13 18:30:19 +05:30
Manish Verma
2d8e640e9b Updates 2016-12-13 18:18:25 +05:30
Manish Verma
d92ae1481d bug-fix-patches
# removed place holders in agent profiles
# added checkbox style class in agent blade file
# added mtutators in ticket_form_data.php model
# changed priority field saving method in ticket creation form at clinet
side
# Fetched only required data in client panel form and saving ticket
#184 solevd.
2016-12-05 18:05:58 +05:30
Manish Verma
ea1acea29f clean-up-patch
removed approval and followup views
2016-12-05 16:16:26 +05:30
Manish Verma
e98ee6c635 updates
# multiple assign option in ticket listing pages.
2016-12-05 16:03:37 +05:30
Manish Verma
77fa3fe326 #update-patch
# multiple assignment option in inbox
2016-12-05 14:09:26 +05:30
Manish Verma
ea4314a339 bug-fix-patch-37
# fixed iframe issue for mozila (previous replies are not showing)
2016-12-05 09:49:42 +05:30
arindam85
b89b89c85b Alphabets in phone number,Page design change 2016-12-01 14:41:53 +05:30
Manish Verma
e878835ae3 bug-fix-patch
# not sending diagnostic mail while configuring system mail
# correct due today ticket count in agent panel
# iframe height in client panel ticket pages
# Removed place holder in client profile edit
# reload page while after edit/assign/surrender tickets
2016-11-29 18:05:23 +05:30
Manish Verma
435bc29edc #bug-fix-patch-5
# showing correct count of closed tickets in user profile view
2016-11-28 18:54:19 +05:30
Manish Verma
fd8d9085c2 bug-fix-patch3
# commented team assignment option as currently it's not working.
2016-11-28 15:06:26 +05:30
Manish Verma
19e131d8b4 Bug-fix-patch2
# show only active help topic in ticket edit pages.
2016-11-28 15:03:10 +05:30
Manish Verma
42292945f6 Merge remote-tracking branch 'refs/remotes/origin/arindam-bug-priority'
# Conflicts:

#	resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php
2016-11-06 21:52:57 +05:30
Manish Verma
775e0561d8 Merge remote-tracking branch 'refs/remotes/origin/master' into arindam-bug-priority 2016-11-04 18:23:31 +05:30
arindam85
c05917583b comm-priority-complite 2016-11-04 16:14:15 +05:30
Manish Verma
8c6b314499 Bug-fix-patch
Fixed bugs for priority and email exception throw.
2016-11-03 18:01:39 +05:30
Manish Verma
bb5b3131e2 Profile-edit-bug-fix-patch
Agent Profile update bug fixed for cheking unique mobile numbers
2016-11-03 16:46:47 +05:30
Vijay Sebastian
0bc1e99fab Unread criteria, iframe reload issue, attachment issue and replace example email with username 2016-11-03 10:10:58 +05:30
arindam85
1a8d75e8de active priority
only active priority is showing in ticket edit page and email setting
page
2016-10-31 15:13:53 +05:30
Manish Verma
91dacdd998 bug-fix-patch 2016-10-31 13:06:39 +05:30
Manish Verma
5a3ef4d5dc Bug fix patch
added javascript reload in agent profile show for edit organization
2016-10-28 13:18:13 +05:30
arindam85
7aec2427ea edit organization arindam 2016-10-26 13:13:09 +05:30
arindam85
d5d71893e9 organization Auto Fill 2016-10-25 14:41:58 +05:30
arindam85
296736f092 arindam-changes 2016-10-24 15:05:48 +05:30
arindam85
252c72cf2d fix-popup+graph 2016-10-24 13:30:03 +05:30
arindam85
df888294ff Revert "popup+usergraph-fix"
This reverts commit 019684b585.
2016-10-24 13:28:04 +05:30
arindam85
019684b585 popup+usergraph-fix 2016-10-24 13:26:39 +05:30
Manish Verma
76e85db070 update 1.0.8.0
Commits for version update
2016-10-17 12:02:27 +05:30
Sujit Prasad
88e37f6b27 update v1.0.7.9.1 2016-08-22 15:40:22 +05:30
Sujit Prasad
a54df4d919 update v1.0.7.9.1 R.C. 2016-08-19 15:08:43 +05:30
Sujit Prasad
5cbd41531f update v1.0.7.9 2016-08-05 11:56:51 +05:30
Sujit Prasad
4c96bc9765 update v1.0.7.9 R.C. 2016-08-04 19:33:27 +05:30
Sujit Prasad
ffa56a43cb update v1.0.7.9 R.C.
This is a Release Candidate. We are still testing.
2016-08-03 20:04:36 +05:30