cuongpv/faveo
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

Apply fixes from StyleCI

Browse Source
This commit is contained in:
Manish Verma
2020-03-17 05:14:38 +00:00
committed by StyleCI Bot
parent 9fe479b141
commit ed3bbd76d7
75 changed files with 1285 additions and 1030 deletions
Download Patch File Download Diff File Expand all files Collapse all files

153
app/Api/v1/ApiController.php
View File

@@ -187,8 +187,8 @@ class ApiController extends Controller
//dd($this->request->all()); //dd($this->request->all());
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'ticket_id' => 'required|exists:tickets,id', 'ticket_id' => 'required|exists:tickets,id',
'reply_content' => 'required', 'reply_content' => 'required',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -225,12 +225,12 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'ticket_id' => 'required|exists:tickets,id', 'ticket_id' => 'required|exists:tickets,id',
'subject' => 'required', 'subject' => 'required',
'sla_plan' => 'required|exists:sla_plan,id', 'sla_plan' => 'required|exists:sla_plan,id',
'help_topic' => 'required|exists:help_topic,id', 'help_topic' => 'required|exists:help_topic,id',
'ticket_source' => 'required|exists:ticket_source,id', 'ticket_source' => 'required|exists:ticket_source,id',
'ticket_priority' => 'required|exists:ticket_priority,priority_id', 'ticket_priority' => 'required|exists:ticket_priority,priority_id',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -262,7 +262,7 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'ticket_id' => 'required|exists:tickets,id', 'ticket_id' => 'required|exists:tickets,id',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -496,8 +496,8 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'ticket_id' => 'required', 'ticket_id' => 'required',
'user' => 'required', 'user' => 'required',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -535,7 +535,7 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'search' => 'required', 'search' => 'required',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -602,7 +602,7 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'user_id' => 'required', 'user_id' => 'required',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -635,7 +635,7 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'search' => 'required', 'search' => 'required',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -668,7 +668,7 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'id' => 'required', 'id' => 'required',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -708,7 +708,7 @@ class ApiController extends Controller
//dd($this->request); //dd($this->request);
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'url' => 'required|url', 'url' => 'required|url',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -1013,9 +1013,9 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'user_id' => 'required|exists:users,id', 'user_id' => 'required|exists:users,id',
'ticket_id' => 'required|exists:tickets,id', 'ticket_id' => 'required|exists:tickets,id',
'body' => 'required', 'body' => 'required',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -1092,7 +1092,7 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'user_id' => 'required|exists:users,id', 'user_id' => 'required|exists:users,id',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -1123,7 +1123,24 @@ class ApiController extends Controller
->leftJoin('ticket_attachment', 'ticket_attachment.thread_id', '=', 'ticket_thread.id') ->leftJoin('ticket_attachment', 'ticket_attachment.thread_id', '=', 'ticket_thread.id')
->where('users.id', $id) ->where('users.id', $id)
->select( ->select(
'ticket_priority.priority_color as priority_color', \DB::raw('substring_index(group_concat(ticket_thread.title order by ticket_thread.id asc) , ",", 1) as title'), 'tickets.duedate as overdue_date', \DB::raw('count(ticket_attachment.id) as attachment'), \DB::raw('max(ticket_thread.updated_at) as updated_at'), 'client.user_name', 'client.first_name', 'client.last_name', 'client.email', 'client.profile_pic', 'ticket_number', 'tickets.id', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name' 'ticket_priority.priority_color as priority_color',
\DB::raw('substring_index(group_concat(ticket_thread.title order by ticket_thread.id asc) , ",", 1) as title'),
'tickets.duedate as overdue_date',
\DB::raw('count(ticket_attachment.id) as attachment'),
\DB::raw('max(ticket_thread.updated_at) as updated_at'),
'client.user_name',
'client.first_name',
'client.last_name',
'client.email',
'client.profile_pic',
'ticket_number',
'tickets.id',
'tickets.created_at',
'department.name as department_name',
'ticket_priority.priority as priotity_name',
'sla_plan.name as sla_plan_name',
'help_topic.topic as help_topic_name',
'ticket_status.name as ticket_status_name'
) )
->orderBy('updated_at', 'desc') ->orderBy('updated_at', 'desc')
->groupby('tickets.id') ->groupby('tickets.id')
@@ -1149,7 +1166,7 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'user_id' => 'required|exists:users,id', 'user_id' => 'required|exists:users,id',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -1166,7 +1183,20 @@ class ApiController extends Controller
->leftJoin('user_assign_organization', 'users.id', '=', 'user_assign_organization.user_id') ->leftJoin('user_assign_organization', 'users.id', '=', 'user_assign_organization.user_id')
->leftJoin('organization', 'user_assign_organization.org_id', '=', 'organization.id') ->leftJoin('organization', 'user_assign_organization.org_id', '=', 'organization.id')
->select( ->select(
'users.first_name', 'users.last_name', 'users.user_name', 'users.email', 'users.id', 'users.profile_pic', 'users.ban', 'users.active', 'users.is_delete', 'users.phone_number', 'users.ext', 'users.country_code', 'users.mobile', 'organization.name as company' 'users.first_name',
'users.last_name',
'users.user_name',
'users.email',
'users.id',
'users.profile_pic',
'users.ban',
'users.active',
'users.is_delete',
'users.phone_number',
'users.ext',
'users.country_code',
'users.mobile',
'organization.name as company'
)->first()->toArray(); )->first()->toArray();
$result = $this->user->join('tickets', function ($join) use ($id) { $result = $this->user->join('tickets', function ($join) use ($id) {
$join->on('users.id', '=', 'tickets.user_id') $join->on('users.id', '=', 'tickets.user_id')
@@ -1206,7 +1236,7 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'ticket_id' => 'required|exists:tickets,id', 'ticket_id' => 'required|exists:tickets,id',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -1234,7 +1264,39 @@ class ApiController extends Controller
//$select = 'users.email','users.user_name','users.first_name','users.last_name','tickets.id','ticket_number','num_sequence','user_id','priority_id','sla','max_open_ticket','captcha','status','lock_by','lock_at','source','isoverdue','reopened','isanswered','is_deleted', 'closed','is_transfer','transfer_at','reopened_at','duedate','closed_at','last_message_at'; //$select = 'users.email','users.user_name','users.first_name','users.last_name','tickets.id','ticket_number','num_sequence','user_id','priority_id','sla','max_open_ticket','captcha','status','lock_by','lock_at','source','isoverdue','reopened','isanswered','is_deleted', 'closed','is_transfer','transfer_at','reopened_at','duedate','closed_at','last_message_at';
$result = $response->addSelect( $result = $response->addSelect(
'users.email', 'users.user_name', 'users.first_name', 'users.last_name', 'tickets.id', 'ticket_number', 'user_id', 'ticket_priority.priority_id', 'ticket_priority.priority as priority_name', 'department.name as dept_name', 'ticket_status.name as status_name', 'sla_plan.name as sla_name', 'ticket_source.name as source_name', 'sla_plan.id as sla', 'ticket_status.id as status', 'lock_by', 'lock_at', 'ticket_source.id as source', 'isoverdue', 'reopened', 'isanswered', 'is_deleted', 'closed', 'reopened_at', 'duedate', 'closed_at', 'tickets.created_at', 'tickets.updated_at', 'ticket_priority.priority_color as priority_color', 'help_topic.id as helptopic_id', 'help_topic.topic as helptopic_name', 'sla_plan.grace_period as grace_period')->first(); 'users.email',
'users.user_name',
'users.first_name',
'users.last_name',
'tickets.id',
'ticket_number',
'user_id',
'ticket_priority.priority_id',
'ticket_priority.priority as priority_name',
'department.name as dept_name',
'ticket_status.name as status_name',
'sla_plan.name as sla_name',
'ticket_source.name as source_name',
'sla_plan.id as sla',
'ticket_status.id as status',
'lock_by',
'lock_at',
'ticket_source.id as source',
'isoverdue',
'reopened',
'isanswered',
'is_deleted',
'closed',
'reopened_at',
'duedate',
'closed_at',
'tickets.created_at',
'tickets.updated_at',
'ticket_priority.priority_color as priority_color',
'help_topic.id as helptopic_id',
'help_topic.topic as helptopic_name',
'sla_plan.grace_period as grace_period'
)->first();
// $resultticket_source // $resultticket_source
$result2 = $result; $result2 = $result;
$result = $result->toArray(); $result = $result->toArray();
@@ -1344,10 +1406,12 @@ class ApiController extends Controller
public function addCollaboratorForTicket() public function addCollaboratorForTicket()
{ {
try { try {
$v = \Validator::make(\Input::get(), [ $v = \Validator::make(
'email' => 'required|email|unique:users', \Input::get(),
'ticket_id' => 'required', [
] 'email' => 'required|email|unique:users',
'ticket_id' => 'required',
]
); );
if ($v->fails()) { if ($v->fails()) {
$error = $v->messages(); $error = $v->messages();
@@ -1375,9 +1439,11 @@ class ApiController extends Controller
public function getCollaboratorForTicket() public function getCollaboratorForTicket()
{ {
try { try {
$v = \Validator::make(\Input::get(), [ $v = \Validator::make(
'ticket_id' => 'required', \Input::get(),
] [
'ticket_id' => 'required',
]
); );
if ($v->fails()) { if ($v->fails()) {
$error = $v->messages(); $error = $v->messages();
@@ -1405,10 +1471,12 @@ class ApiController extends Controller
public function deleteCollaborator() public function deleteCollaborator()
{ {
try { try {
$v = \Validator::make(\Input::get(), [ $v = \Validator::make(
'ticketid' => 'required', \Input::get(),
'email' => 'required', [
] 'ticketid' => 'required',
'email' => 'required',
]
); );
if ($v->fails()) { if ($v->fails()) {
$result = $v->messages(); $result = $v->messages();
@@ -1538,8 +1606,8 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make($request->all(), [ $v = \Validator::make($request->all(), [
'email' => 'required|email|unique:users', 'email' => 'required|email|unique:users',
'password' => 'required|min:6', 'password' => 'required|min:6',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -1573,10 +1641,11 @@ class ApiController extends Controller
{ {
try { try {
$v = \Validator::make( $v = \Validator::make(
$this->request->all(), [ $this->request->all(),
'username' => 'required|unique:users,user_name', [
'first_name' => 'required', 'username' => 'required|unique:users,user_name',
] 'first_name' => 'required',
]
); );
if ($v->fails()) { if ($v->fails()) {
$error = $v->messages(); $error = $v->messages();

2
app/Api/v1/ApiExceptAuthController.php
View File

@@ -25,7 +25,7 @@ class ApiExceptAuthController extends Controller
//dd($this->request); //dd($this->request);
try { try {
$v = \Validator::make($this->request->all(), [ $v = \Validator::make($this->request->all(), [
'url' => 'required|url', 'url' => 'required|url',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();

31
app/Api/v1/InstallerApiController.php
View File

@@ -37,11 +37,11 @@ class InstallerApiController extends Controller
public function config_database(Request $request) public function config_database(Request $request)
{ {
$rules = [ $rules = [
'database' => 'required|min:1', 'database' => 'required|min:1',
'host' => 'required', 'host' => 'required',
'databasename' => 'required|min:1', 'databasename' => 'required|min:1',
'dbusername' => 'required|min:1', 'dbusername' => 'required|min:1',
]; ];
if ($request->port) { if ($request->port) {
$rules['port'] = 'integer|min:0'; $rules['port'] = 'integer|min:0';
} }
@@ -52,7 +52,8 @@ class InstallerApiController extends Controller
'databasename' => $request->databasename, 'databasename' => $request->databasename,
'dbusername' => $request->dbusername, 'dbusername' => $request->dbusername,
'port' => $request->port, 'port' => $request->port,
], $rules ],
$rules
); );
if ($validator->fails()) { if ($validator->fails()) {
$jsons = $validator->messages(); $jsons = $validator->messages();
@@ -200,15 +201,15 @@ class InstallerApiController extends Controller
// Creating user // Creating user
$user = User::create([ $user = User::create([
'first_name' => $firstname, 'first_name' => $firstname,
'last_name' => $lastname, 'last_name' => $lastname,
'email' => $email, 'email' => $email,
'user_name' => $username, 'user_name' => $username,
'password' => Hash::make($password), 'password' => Hash::make($password),
'active' => 1, 'active' => 1,
'role' => 'admin', 'role' => 'admin',
'assign_group' => 1, 'assign_group' => 1,
'primary_dpt' => 1, 'primary_dpt' => 1,
]); ]);
// Setting database installed status // Setting database installed status

4
app/Api/v1/TokenAuthController.php
View File

@@ -134,7 +134,7 @@ class TokenAuthController extends Controller
{ {
try { try {
$v = \Validator::make($request->all(), [ $v = \Validator::make($request->all(), [
'url' => 'required|url', 'url' => 'required|url',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();
@@ -155,7 +155,7 @@ class TokenAuthController extends Controller
{ {
try { try {
$v = \Validator::make($request->all(), [ $v = \Validator::make($request->all(), [
'email' => 'required|email|exists:users,email', 'email' => 'required|email|exists:users,email',
]); ]);
if ($v->fails()) { if ($v->fails()) {
$error = $v->errors(); $error = $v->errors();

3
app/Console/Commands/Install.php
View File

@@ -54,7 +54,8 @@ class Install extends Command
$this->appEnv(); $this->appEnv();
if ($this->confirm('Do you want to intall faveo?')) { if ($this->confirm('Do you want to intall faveo?')) {
$default = $this->choice( $default = $this->choice(
'Which sql engine would you like to use?', ['mysql'] 'Which sql engine would you like to use?',
['mysql']
); );
$host = $this->ask('Enter your sql host'); $host = $this->ask('Enter your sql host');
$database = $this->ask('Enter your database name'); $database = $this->ask('Enter your database name');

2
app/Exceptions/Handler.php
View File

@@ -25,7 +25,7 @@ class Handler extends ExceptionHandler
* @var array * @var array
*/ */
protected $dontReport = [ protected $dontReport = [
// 'Symfony\Component\HttpKernel\Exception\HttpException', // 'Symfony\Component\HttpKernel\Exception\HttpException',
\Illuminate\Http\Exception\HttpResponseException::class, \Illuminate\Http\Exception\HttpResponseException::class,
foundation::class, foundation::class,
AuthorizationException::class, AuthorizationException::class,

4
app/FaveoStorage/Controllers/SettingsController.php
View File

@@ -96,7 +96,9 @@ class SettingsController extends Controller
} }
$iter = new RecursiveIteratorIterator( $iter = new RecursiveIteratorIterator(
new RecursiveDirectoryIterator($root, RecursiveDirectoryIterator::SKIP_DOTS), RecursiveIteratorIterator::SELF_FIRST, RecursiveIteratorIterator::CATCH_GET_CHILD // Ignore "Permission denied" new RecursiveDirectoryIterator($root, RecursiveDirectoryIterator::SKIP_DOTS),
RecursiveIteratorIterator::SELF_FIRST,
RecursiveIteratorIterator::CATCH_GET_CHILD // Ignore "Permission denied"
); );
$paths = [$root]; $paths = [$root];

28
app/Http/Controllers/Admin/helpdesk/ErrorAndDebuggingController.php
View File

@@ -62,24 +62,32 @@ class ErrorAndDebuggingController extends Controller
// dd($request->input()); // dd($request->input());
$debug_new = base_path().DIRECTORY_SEPARATOR.'.env'; $debug_new = base_path().DIRECTORY_SEPARATOR.'.env';
$datacontent = File::get($debug_new); $datacontent = File::get($debug_new);
$datacontent = str_replace('APP_DEBUG='.$debug, $datacontent = str_replace(
'APP_DEBUG='.\Input::get('debug'), 'APP_DEBUG='.$debug,
$datacontent); 'APP_DEBUG='.\Input::get('debug'),
$datacontent
);
File::put($debug_new, $datacontent); File::put($debug_new, $datacontent);
// dd($request->input()); // dd($request->input());
$bugsnag_debug_new = base_path().DIRECTORY_SEPARATOR.'.env'; $bugsnag_debug_new = base_path().DIRECTORY_SEPARATOR.'.env';
$datacontent2 = File::get($bugsnag_debug_new); $datacontent2 = File::get($bugsnag_debug_new);
$datacontent2 = str_replace('APP_BUGSNAG='.$bugsnag_debug, $datacontent2 = str_replace(
'APP_BUGSNAG='.\Input::get('bugsnag'), 'APP_BUGSNAG='.$bugsnag_debug,
$datacontent2); 'APP_BUGSNAG='.\Input::get('bugsnag'),
$datacontent2
);
File::put($bugsnag_debug_new, $datacontent2); File::put($bugsnag_debug_new, $datacontent2);
return redirect()->back()->with('success', return redirect()->back()->with(
Lang::get('lang.error-debug-settings-saved-message')); 'success',
Lang::get('lang.error-debug-settings-saved-message')
);
} else { } else {
return redirect()->back()->with('fails', return redirect()->back()->with(
Lang::get('lang.error-debug-settings-error-message')); 'fails',
Lang::get('lang.error-debug-settings-error-message')
);
} }
} catch (Exception $e) { } catch (Exception $e) {
/* redirect to Index page with Fails Message */ /* redirect to Index page with Fails Message */

10
app/Http/Controllers/Admin/helpdesk/FormController.php
View File

@@ -139,11 +139,11 @@ class FormController extends Controller
if (!empty(Input::get('name')[$i])) { if (!empty(Input::get('name')[$i])) {
$name = str_slug(Input::get('name')[$i], '_'); $name = str_slug(Input::get('name')[$i], '_');
$field = Fields::create([ $field = Fields::create([
'forms_id' => $forms->id, 'forms_id' => $forms->id,
'label' => Input::get('label')[$i], 'label' => Input::get('label')[$i],
'name' => $name, 'name' => $name,
'type' => Input::get('type')[$i], 'type' => Input::get('type')[$i],
'required' => $require[$i], 'required' => $require[$i],
]); ]);
$field_id = $field->id; $field_id = $field->id;
$this->createValues($field_id, Input::get('value')[$i], null, $name); $this->createValues($field_id, Input::get('value')[$i], null, $name);

29
app/Http/Controllers/Admin/helpdesk/SettingsController.php
View File

@@ -1099,8 +1099,13 @@ class SettingsController extends Controller
{ {
try { try {
$user = \App\User::select( $user = \App\User::select(
'user_name', 'first_name', 'last_name', 'email', 'password', 'agent_tzone' 'user_name',
)->where('id', '=', 1)->first(); 'first_name',
'last_name',
'email',
'password',
'agent_tzone'
)->where('id', '=', 1)->first();
$system = System::where('id', '=', 1)->first(); $system = System::where('id', '=', 1)->first();
\Schema::disableForeignKeyConstraints(); \Schema::disableForeignKeyConstraints();
$tableNames = \Schema::getConnection()->getDoctrineSchemaManager()->listTableNames(); $tableNames = \Schema::getConnection()->getDoctrineSchemaManager()->listTableNames();
@@ -1123,16 +1128,16 @@ class SettingsController extends Controller
DB::commit(); DB::commit();
\Artisan::call('db:seed', ['--force' => true]); \Artisan::call('db:seed', ['--force' => true]);
$user2 = \App\User::updateOrCreate(['id' => 1], [ $user2 = \App\User::updateOrCreate(['id' => 1], [
'first_name' => $user->first_name, 'first_name' => $user->first_name,
'last_name' => $user->last_name, 'last_name' => $user->last_name,
'email' => $user->email, 'email' => $user->email,
'user_name' => $user->user_name, 'user_name' => $user->user_name,
'password' => $user->password, 'password' => $user->password,
'assign_group' => 1, 'assign_group' => 1,
'primary_dpt' => 1, 'primary_dpt' => 1,
'active' => 1, 'active' => 1,
'agent_tzone' => $user->agent_tzone, 'agent_tzone' => $user->agent_tzone,
'role' => 'admin', 'role' => 'admin',
]); ]);
$system2 = System::find(1); $system2 = System::find(1);
$system2->time_zone = $system->time_zone; $system2->time_zone = $system->time_zone;

3
app/Http/Controllers/Admin/helpdesk/TemplateController.php
View File

@@ -341,7 +341,8 @@ class TemplateController extends Controller
return redirect()->back()->with( return redirect()->back()->with(
'success', 'success',
trans('lang.mail-sent-to-job-for-process')); trans('lang.mail-sent-to-job-for-process')
);
} catch (Exception $e) { } catch (Exception $e) {
return redirect()->back()->with('fails', $e->getMessage()); return redirect()->back()->with('fails', $e->getMessage());
} }

58
app/Http/Controllers/Agent/helpdesk/Filter/FilterController.php
View File

@@ -88,7 +88,7 @@ class FilterController extends Controller
* *
* @param null * @param null
* *
* @var $tickets * @var
* *
* @return builder $tickets * @return builder $tickets
*/ */
@@ -105,7 +105,35 @@ class FilterController extends Controller
->leftJoin('ticket_thread as th', 'th.ticket_id', '=', 'tickets.id') ->leftJoin('ticket_thread as th', 'th.ticket_id', '=', 'tickets.id')
->leftJoin('ticket_attachment', 'ticket_attachment.thread_id', '=', 'th.id') ->leftJoin('ticket_attachment', 'ticket_attachment.thread_id', '=', 'th.id')
->select( ->select(
'tickets.id', 'th.title', 'tickets.ticket_number', 'u1.user_name as c_uname', 'u2.user_name as a_uname', \DB::raw('CONVERT_TZ(max(th.updated_at), "+00:00", "'.$this->gmt.'") as updated_at2'), \DB::raw('CONVERT_TZ(min(th.updated_at), "+00:00", "'.$this->gmt.'") as created_at2'), \DB::raw('CONVERT_TZ(max(tickets.duedate), "+00:00", "'.$this->gmt.'") as duedate'), \DB::raw('max(th.updated_at) as updated_at'), \DB::raw('min(th.updated_at) as created_at'), 'tickets.duedate as due', 'u1.id as c_uid', 'ticket_priority.priority as priority', 'u1.first_name AS c_fname', 'u1.last_name as c_lname', 'u2.id as a_uid', 'u2.first_name as a_fname', 'u2.last_name as a_lname', 'u1.active as verified', 'teams.name', 'tickets.assigned_to', 'ticket_priority.priority_color as color', 'ticket_source.css_class as css', \DB::raw('COUNT(ticket_attachment.thread_id) as countattachment'), DB::raw('COUNT(ticket_collaborator.ticket_id) as countcollaborator'), \DB::raw('COUNT(DISTINCT th.id) as countthread'), \DB::raw('substring_index(group_concat(if(`th`.`is_internal` = 0, `th`.`poster`,null)ORDER By th.id desc) , ",", 1) as last_replier'), \DB::raw('substring_index(group_concat(th.title order by th.id asc SEPARATOR "-||,||-") , "-||,||-", 1) as ticket_title'), 'ticket_source.name as source' 'tickets.id',
'th.title',
'tickets.ticket_number',
'u1.user_name as c_uname',
'u2.user_name as a_uname',
\DB::raw('CONVERT_TZ(max(th.updated_at), "+00:00", "'.$this->gmt.'") as updated_at2'),
\DB::raw('CONVERT_TZ(min(th.updated_at), "+00:00", "'.$this->gmt.'") as created_at2'),
\DB::raw('CONVERT_TZ(max(tickets.duedate), "+00:00", "'.$this->gmt.'") as duedate'),
\DB::raw('max(th.updated_at) as updated_at'),
\DB::raw('min(th.updated_at) as created_at'),
'tickets.duedate as due',
'u1.id as c_uid',
'ticket_priority.priority as priority',
'u1.first_name AS c_fname',
'u1.last_name as c_lname',
'u2.id as a_uid',
'u2.first_name as a_fname',
'u2.last_name as a_lname',
'u1.active as verified',
'teams.name',
'tickets.assigned_to',
'ticket_priority.priority_color as color',
'ticket_source.css_class as css',
\DB::raw('COUNT(ticket_attachment.thread_id) as countattachment'),
DB::raw('COUNT(ticket_collaborator.ticket_id) as countcollaborator'),
\DB::raw('COUNT(DISTINCT th.id) as countthread'),
\DB::raw('substring_index(group_concat(if(`th`.`is_internal` = 0, `th`.`poster`,null)ORDER By th.id desc) , ",", 1) as last_replier'),
\DB::raw('substring_index(group_concat(th.title order by th.id asc SEPARATOR "-||,||-") , "-||,||-", 1) as ticket_title'),
'ticket_source.name as source'
)->groupby('tickets.id'); )->groupby('tickets.id');
return $tickets; return $tickets;
@@ -387,7 +415,7 @@ class FilterController extends Controller
* *
* @param $table querybuilder * @param $table querybuilder
* *
* @var $id, $dept * @var, $dept
* *
* @return $table * @return $table
*/ */
@@ -410,7 +438,7 @@ class FilterController extends Controller
* *
* @param array $value //requested department, $table * @param array $value //requested department, $table
* *
* @var array $departmentTickets * @var array
* *
* @return $table * @return $table
*/ */
@@ -440,7 +468,7 @@ class FilterController extends Controller
* *
* @param array $departments * @param array $departments
* *
* @var array $requested_dept * @var array
* *
* @return array of boolean and array values * @return array of boolean and array values
*/ */
@@ -464,7 +492,7 @@ class FilterController extends Controller
* *
* @param array $priority, builder $table * @param array $priority, builder $table
* *
* @var array $priority_ids * @var array
* *
* @return builder * @return builder
*/ */
@@ -483,7 +511,7 @@ class FilterController extends Controller
* *
* @param string array $user_name, builder $table * @param string array $user_name, builder $table
* *
* @var array $users * @var array
* *
* @return filtered builder * @return filtered builder
*/ */
@@ -508,7 +536,7 @@ class FilterController extends Controller
* *
* @param array of string values $name * @param array of string values $name
* *
* @var $query, array $teams(all fetched teams id) * @var, array $teams(all fetched teams id)
* *
* @return array $teams * @return array $teams
*/ */
@@ -525,7 +553,7 @@ class FilterController extends Controller
* *
* @param string array $name, builder $table * @param string array $name, builder $table
* *
* @var array $users (stores id's of agents and admin), * @var array (stores id's of agents and admin),
* array $teams (stores ids of teams), array asssigned merged arrya of unique elements in $teams and $users * array $teams (stores ids of teams), array asssigned merged arrya of unique elements in $teams and $users
* *
* @return builder $table * @return builder $table
@@ -557,7 +585,7 @@ class FilterController extends Controller
* *
* @param string $type (to check type of filter to apply on date), string $value for filters, builder $table * @param string $type (to check type of filter to apply on date), string $value for filters, builder $table
* *
* @var array $date [start and end dates] * @var array [start and end dates]
* *
* @return builder * @return builder
*/ */
@@ -599,7 +627,7 @@ class FilterController extends Controller
* *
* @param string $value * @param string $value
* *
* @var date string $start, date string $end * @var date string, date string $end
* *
* @return array of start and end date * @return array of start and end date
*/ */
@@ -846,7 +874,7 @@ class FilterController extends Controller
* *
* @param array $dates, builder $table, $column (type of filter based on which column is being chosen), $value * @param array $dates, builder $table, $column (type of filter based on which column is being chosen), $value
* *
* @var string $check_column (name of column), array $dates * @var string (name of column), array $dates
* *
* @return builder * @return builder
*/ */
@@ -880,7 +908,7 @@ class FilterController extends Controller
* *
* @param array $name of source, builder $table * @param array $name of source, builder $table
* *
* @var array $sources * @var array
* *
* @return builder * @return builder
*/ */
@@ -894,7 +922,7 @@ class FilterController extends Controller
return $table->whereIn('tickets.source', $sources); return $table->whereIn('tickets.source', $sources);
} }
/** DEPRICATED /** DEPRICATED.
* @category function to get array of status to filter tickets * @category function to get array of status to filter tickets
* *
* @param string $status * @param string $status
@@ -1024,7 +1052,7 @@ class FilterController extends Controller
* *
* @param null * @param null
* *
* @var $system, $tz * @var, $tz
* *
* @return string GMT value of timezone * @return string GMT value of timezone
*/ */

6
app/Http/Controllers/Agent/helpdesk/Filter/FilterControllerOld.php
View File

@@ -265,12 +265,14 @@ class FilterControllerOld extends Controller
DB::raw('COUNT(ticket_collaborator.ticket_id) as countcollaborator'), DB::raw('COUNT(ticket_collaborator.ticket_id) as countcollaborator'),
'tickets.status', 'tickets.status',
'tickets.user_id', 'tickets.user_id',
'tickets.priority_id', 'tickets.assigned_to', 'tickets.priority_id',
'tickets.assigned_to',
'ticket_status.name as tickets_status', 'ticket_status.name as tickets_status',
'ticket_source.css_class as css', 'ticket_source.css_class as css',
DB::raw('substring_index(group_concat(ticket_thread.poster order by ticket_thread.id desc) , ",", 1) as last_replier'), DB::raw('substring_index(group_concat(ticket_thread.poster order by ticket_thread.id desc) , ",", 1) as last_replier'),
DB::raw('substring_index(group_concat(ticket_thread.title order by ticket_thread.id asc) , ",", 1) as ticket_title'), DB::raw('substring_index(group_concat(ticket_thread.title order by ticket_thread.id asc) , ",", 1) as ticket_title'),
'u.active as verified') 'u.active as verified'
)
->groupby('tickets.id'); ->groupby('tickets.id');
return $tickets; return $tickets;

243
app/Http/Controllers/Agent/helpdesk/TicketController.php
View File

@@ -412,20 +412,20 @@ class TicketController extends Controller
$link = url('check_ticket/'.$encoded_ticketid); $link = url('check_ticket/'.$encoded_ticketid);
$this->NotificationController->create($ticket_id, Auth::user()->id, '2'); $this->NotificationController->create($ticket_id, Auth::user()->id, '2');
$this->PhpMailController->sendmail( $this->PhpMailController->sendmail(
$from = $this->PhpMailController->mailfrom('0', $tickets->dept_id), $from = $this->PhpMailController->mailfrom('0', $tickets->dept_id),
$to = ['name' => $user_name, 'email' => $email, 'cc' => $collaborators], $to = ['name' => $user_name, 'email' => $email, 'cc' => $collaborators],
$message = [ $message = [
'subject' => $ticket_subject.'[#'.$ticket_number.']', 'subject' => $ticket_subject.'[#'.$ticket_number.']',
'body' => $line.$request->input('reply_content'), 'body' => $line.$request->input('reply_content'),
'scenario' => 'ticket-reply', 'scenario' => 'ticket-reply',
'attachments' => $attachment_files, 'attachments' => $attachment_files,
], ],
$template_variables = [ $template_variables = [
'ticket_number' => $ticket_number, 'ticket_number' => $ticket_number,
'user' => $username, 'user' => $username,
'agent_sign' => $agentsign, 'agent_sign' => $agentsign,
'system_link' => $link, 'system_link' => $link,
] ]
); );
} }
} catch (\Exception $e) { } catch (\Exception $e) {
@@ -733,12 +733,16 @@ class TicketController extends Controller
if ($auto_response == 0) { if ($auto_response == 0) {
$encoded_ticketid = Crypt::encrypt($ticketdata->id); $encoded_ticketid = Crypt::encrypt($ticketdata->id);
$link = url('check_ticket/'.$encoded_ticketid); $link = url('check_ticket/'.$encoded_ticketid);
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['name' => $username, 'email' => $emailadd], $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket-by-agent', 'body' => $body], $this->PhpMailController->sendmail(
$template_variables = [ $from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id),
'agent_sign' => Auth::user()->agent_sign, $to = ['name' => $username, 'email' => $emailadd],
'ticket_number' => $ticket_number2, $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket-by-agent', 'body' => $body],
'system_link' => $link, $template_variables = [
]); 'agent_sign' => Auth::user()->agent_sign,
'ticket_number' => $ticket_number2,
'system_link' => $link,
]
);
} }
} catch (\Exception $e) { } catch (\Exception $e) {
//dd($e); //dd($e);
@@ -748,12 +752,16 @@ class TicketController extends Controller
try { try {
if ($auto_response == 0) { if ($auto_response == 0) {
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['name' => $username, 'email' => $emailadd], $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket'], $this->PhpMailController->sendmail(
$template_variables = ['user' => $username, $from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id),
'ticket_number' => $ticket_number2, $to = ['name' => $username, 'email' => $emailadd],
'department_sign' => '', $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket'],
'system_link' => $link, $template_variables = ['user' => $username,
]); 'ticket_number' => $ticket_number2,
'department_sign' => '',
'system_link' => $link,
]
);
} }
} catch (\Exception $e) { } catch (\Exception $e) {
} }
@@ -810,20 +818,23 @@ class TicketController extends Controller
foreach ($emails_to_be_sent as $email_data) { foreach ($emails_to_be_sent as $email_data) {
try { try {
$this->PhpMailController->sendmail( $this->PhpMailController->sendmail(
$from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = [ $from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id),
'user' => $email_data['to_user'], $to = [
'email' => $email_data['to_email'], 'user' => $email_data['to_user'],
], $message = [ 'email' => $email_data['to_email'],
'subject' => $updated_subject, ],
'body' => $body, 'scenario' => $mail, $message = [
], $template_variables = [ 'subject' => $updated_subject,
'ticket_agent_name' => $email_data['to_user_name'], 'body' => $body, 'scenario' => $mail,
'ticket_client_name' => $username, ],
'ticket_client_email' => $emailadd, $template_variables = [
'user' => $email_data['to_user_name'], 'ticket_agent_name' => $email_data['to_user_name'],
'ticket_number' => $ticket_number2, 'ticket_client_name' => $username,
'email_address' => $emailadd, 'ticket_client_email' => $emailadd,
'name' => $ticket_creator, ] 'user' => $email_data['to_user_name'],
'ticket_number' => $ticket_number2,
'email_address' => $emailadd,
'name' => $ticket_creator, ]
); );
} catch (\Exception $e) { } catch (\Exception $e) {
} }
@@ -1153,11 +1164,11 @@ class TicketController extends Controller
return 0; return 0;
} }
$data = [ $data = [
'id' => $ticket_status->ticket_number, 'id' => $ticket_status->ticket_number,
'status' => 'Closed', 'status' => 'Closed',
'first_name' => Auth::user()->first_name, 'first_name' => Auth::user()->first_name,
'last_name' => Auth::user()->last_name, 'last_name' => Auth::user()->last_name,
]; ];
\Event::fire('change-status', [$data]); \Event::fire('change-status', [$data]);
return 'your ticket'.$ticket_status->ticket_number.' has been closed'; return 'your ticket'.$ticket_status->ticket_number.' has been closed';
@@ -1736,7 +1747,10 @@ class TicketController extends Controller
$notification = Notification::select('id')->where('model_id', '=', $ticket->id)->get(); $notification = Notification::select('id')->where('model_id', '=', $ticket->id)->get();
foreach ($notification as $id) { foreach ($notification as $id) {
$user_notification = UserNotification::where( $user_notification = UserNotification::where(
'notification_id', '=', $id->id); 'notification_id',
'=',
$id->id
);
$user_notification->delete(); $user_notification->delete();
} }
$notification = Notification::select('id')->where('model_id', '=', $ticket->id); $notification = Notification::select('id')->where('model_id', '=', $ticket->id);
@@ -2106,9 +2120,10 @@ class TicketController extends Controller
$email = $email; $email = $email;
$ticket_id = $ticket_id; $ticket_id = $ticket_id;
$validator = \Validator::make( $validator = \Validator::make(
['email' => $email, ['email' => $email,
'name' => $name, ], ['email' => 'required|email', 'name' => $name, ],
] ['email' => 'required|email',
]
); );
$user = User::where('email', '=', $email)->first(); $user = User::where('email', '=', $email)->first();
if ($user) { if ($user) {
@@ -2812,7 +2827,15 @@ class TicketController extends Controller
{ {
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.ticket.inbox', compact('table')); return view('themes.default1.agent.helpdesk.ticket.inbox', compact('table'));
@@ -2827,7 +2850,15 @@ class TicketController extends Controller
{ {
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.ticket.open', compact('table')); return view('themes.default1.agent.helpdesk.ticket.open', compact('table'));
@@ -2842,7 +2873,15 @@ class TicketController extends Controller
{ {
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.ticket.answered', compact('table')); return view('themes.default1.agent.helpdesk.ticket.answered', compact('table'));
@@ -2857,7 +2896,15 @@ class TicketController extends Controller
{ {
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.ticket.myticket', compact('table')); return view('themes.default1.agent.helpdesk.ticket.myticket', compact('table'));
@@ -2872,7 +2919,15 @@ class TicketController extends Controller
{ {
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.ticket.overdue', compact('table')); return view('themes.default1.agent.helpdesk.ticket.overdue', compact('table'));
@@ -2887,7 +2942,15 @@ class TicketController extends Controller
{ {
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.ticket.duetodayticket', compact('table')); return view('themes.default1.agent.helpdesk.ticket.duetodayticket', compact('table'));
@@ -2902,7 +2965,15 @@ class TicketController extends Controller
{ {
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.ticket.closed', compact('table')); return view('themes.default1.agent.helpdesk.ticket.closed', compact('table'));
@@ -2917,7 +2988,15 @@ class TicketController extends Controller
{ {
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.ticket.assigned', compact('table')); return view('themes.default1.agent.helpdesk.ticket.assigned', compact('table'));
@@ -2952,7 +3031,15 @@ class TicketController extends Controller
} }
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.dept-ticket.tickets', compact('dept', 'status', 'table')); return view('themes.default1.agent.helpdesk.dept-ticket.tickets', compact('dept', 'status', 'table'));
@@ -2967,7 +3054,15 @@ class TicketController extends Controller
{ {
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.ticket.trash', compact('table')); return view('themes.default1.agent.helpdesk.ticket.trash', compact('table'));
@@ -2982,7 +3077,15 @@ class TicketController extends Controller
{ {
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.ticket.unassigned', compact('table')); return view('themes.default1.agent.helpdesk.ticket.unassigned', compact('table'));
@@ -2997,7 +3100,15 @@ class TicketController extends Controller
{ {
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.ticket.myticket', compact('table')); return view('themes.default1.agent.helpdesk.ticket.myticket', compact('table'));
@@ -3011,7 +3122,15 @@ class TicketController extends Controller
try { try {
$table = \Datatable::table() $table = \Datatable::table()
->addColumn( ->addColumn(
'', Lang::get('lang.subject'), Lang::get('lang.ticket_id'), Lang::get('lang.priority'), Lang::get('lang.from'), Lang::get('lang.assigned_to'), Lang::get('lang.last_activity'), Lang::get('lang.created-at')) '',
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'),
Lang::get('lang.created-at')
)
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.followup.followup', compact('table')); return view('themes.default1.agent.helpdesk.followup.followup', compact('table'));

6
app/Http/Controllers/Agent/helpdesk/UserController.php
View File

@@ -82,13 +82,15 @@ class UserController extends Controller
/* get all values in Sys_user */ /* get all values in Sys_user */
$table = \ Datatable::table() $table = \ Datatable::table()
->addColumn(Lang::get('lang.name'), ->addColumn(
Lang::get('lang.name'),
Lang::get('lang.email'), Lang::get('lang.email'),
Lang::get('lang.phone'), Lang::get('lang.phone'),
Lang::get('lang.status'), Lang::get('lang.status'),
Lang::get('lang.last_login'), Lang::get('lang.last_login'),
Lang::get('lang.role'), Lang::get('lang.role'),
Lang::get('lang.action')) // these are the column headings to be shown Lang::get('lang.action')
) // these are the column headings to be shown
->noScript(); ->noScript();
return view('themes.default1.agent.helpdesk.user.index', compact('table')); return view('themes.default1.agent.helpdesk.user.index', compact('table'));

24
app/Http/Controllers/Auth/AuthController.php
View File

@@ -321,10 +321,10 @@ class AuthController extends Controller
return redirect()->back() return redirect()->back()
->withInput($request->only('email', 'remember')) ->withInput($request->only('email', 'remember'))
->withErrors([ ->withErrors([
'email' => $this->getFailedLoginMessage(), 'email' => $this->getFailedLoginMessage(),
'password' => $this->getFailedLoginMessage(), 'password' => $this->getFailedLoginMessage(),
])->with(['error' => Lang::get('lang.not-registered'), ])->with(['error' => Lang::get('lang.not-registered'),
'referer' => $referer, ]); 'referer' => $referer, ]);
} }
//if user exists //if user exists
@@ -367,10 +367,10 @@ class AuthController extends Controller
return redirect()->back() return redirect()->back()
->withInput($request->only('email', 'remember')) ->withInput($request->only('email', 'remember'))
->withErrors([ ->withErrors([
'email' => $this->getFailedLoginMessage(), 'email' => $this->getFailedLoginMessage(),
'password' => $this->getFailedLoginMessage(), 'password' => $this->getFailedLoginMessage(),
])->with(['error' => Lang::get('lang.this_account_is_currently_inactive'), ])->with(['error' => Lang::get('lang.this_account_is_currently_inactive'),
'referer' => $referer, ]); 'referer' => $referer, ]);
} else { } else {
// try login // try login
$loginAttempts = 1; $loginAttempts = 1;
@@ -416,10 +416,10 @@ class AuthController extends Controller
return redirect()->back() return redirect()->back()
->withInput($request->only('email', 'remember')) ->withInput($request->only('email', 'remember'))
->withErrors([ ->withErrors([
'email' => $this->getFailedLoginMessage(), 'email' => $this->getFailedLoginMessage(),
'password' => $this->getFailedLoginMessage(), 'password' => $this->getFailedLoginMessage(),
])->with(['error' => Lang::get('lang.invalid'), ])->with(['error' => Lang::get('lang.invalid'),
'referer' => $referer, ]); 'referer' => $referer, ]);
// Increment login attempts // Increment login attempts
} catch (\Exception $e) { } catch (\Exception $e) {
return redirect()->back()->with('fails', $e->getMessage()); return redirect()->back()->with('fails', $e->getMessage());

8
app/Http/Controllers/Auth/ForgotPasswordController.php
View File

@@ -69,10 +69,10 @@ class ForgotPasswordController extends Controller
$name = $user->user_name; $name = $user->user_name;
} }
$value = [ $value = [
'url' => url('password/reset/'.$code), 'url' => url('password/reset/'.$code),
'name' => $name, 'name' => $name,
'mobile' => $user->mobile, 'mobile' => $user->mobile,
'code' => $user->country_code, ]; 'code' => $user->country_code, ];
\Event::fire('reset.password2', [$value]); \Event::fire('reset.password2', [$value]);
} }

8
app/Http/Controllers/Auth/PasswordController.php
View File

@@ -75,10 +75,10 @@ class PasswordController extends Controller
$name = $user->user_name; $name = $user->user_name;
} }
$value = [ $value = [
'url' => url('password/reset/'.$code), 'url' => url('password/reset/'.$code),
'name' => $name, 'name' => $name,
'mobile' => $user->mobile, 'mobile' => $user->mobile,
'code' => $user->country_code, ]; 'code' => $user->country_code, ];
\Event::fire('reset.password2', [$value]); \Event::fire('reset.password2', [$value]);
} }

9
app/Http/Controllers/Client/helpdesk/GuestController.php
View File

@@ -299,8 +299,8 @@ class GuestController extends Controller
public function PostCheckTicket(Request $request) public function PostCheckTicket(Request $request)
{ {
$validator = \Validator::make($request->all(), [ $validator = \Validator::make($request->all(), [
'email' => 'required|email', 'email' => 'required|email',
'ticket_number' => 'required', 'ticket_number' => 'required',
]); ]);
if ($validator->fails()) { if ($validator->fails()) {
return redirect()->back() return redirect()->back()
@@ -330,7 +330,10 @@ class GuestController extends Controller
$company = $this->company(); $company = $this->company();
$this->PhpMailController->sendmail( $this->PhpMailController->sendmail(
$from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $username, 'email' => $user->email], $message = ['subject' => 'Ticket link Request ['.$Ticket_number.']', 'scenario' => 'check-ticket'], $template_variables = ['user' => $username, 'ticket_link_with_number' => \URL::route('check_ticket', $code)] $from = $this->PhpMailController->mailfrom('1', '0'),
$to = ['name' => $username, 'email' => $user->email],
$message = ['subject' => 'Ticket link Request ['.$Ticket_number.']', 'scenario' => 'check-ticket'],
$template_variables = ['user' => $username, 'ticket_link_with_number' => \URL::route('check_ticket', $code)]
); );
return \Redirect::back() return \Redirect::back()

9
app/Http/Controllers/Client/helpdesk/UnAuthController.php
View File

@@ -53,8 +53,8 @@ class UnAuthController extends Controller
{ {
try { try {
$validator = \Validator::make($request->all(), [ $validator = \Validator::make($request->all(), [
'email_address' => 'required|email', 'email_address' => 'required|email',
'ticket_number' => 'required', 'ticket_number' => 'required',
]); ]);
if ($validator->fails()) { if ($validator->fails()) {
return redirect()->back() return redirect()->back()
@@ -98,7 +98,10 @@ class UnAuthController extends Controller
try { try {
$this->PhpMailController->sendmail( $this->PhpMailController->sendmail(
$from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $username, 'email' => $user_details->email], $message = ['subject' => 'Ticket link Request ['.$ticket_number.']', 'scenario' => 'check-ticket'], $template_variables = ['user' => $username, 'ticket_link_with_number' => url('show-ticket/'.$ticket->id.'/'.$token)] $from = $this->PhpMailController->mailfrom('1', '0'),
$to = ['name' => $username, 'email' => $user_details->email],
$message = ['subject' => 'Ticket link Request ['.$ticket_number.']', 'scenario' => 'check-ticket'],
$template_variables = ['user' => $username, 'ticket_link_with_number' => url('show-ticket/'.$ticket->id.'/'.$token)]
); );
} catch (\Exception $e) { } catch (\Exception $e) {
} }

16
app/Http/Controllers/Common/NotificationController.php
View File

@@ -13,7 +13,7 @@ class NotificationController extends Controller
{ {
/** /**
* ******************************************** * ********************************************
* Class Notification Controller * Class Notification Controller.
* ******************************************** * ********************************************
* This controller is used to generate in app notification * This controller is used to generate in app notification
* under the folling occurrence * under the folling occurrence
@@ -157,13 +157,13 @@ class NotificationController extends Controller
public static function getNotifications() public static function getNotifications()
{ {
$notifications = UserNotification::with([ $notifications = UserNotification::with([
'notification.type' => function ($query) { 'notification.type' => function ($query) {
$query->select('id', 'message', 'type'); $query->select('id', 'message', 'type');
}, 'users' => function ($query) { }, 'users' => function ($query) {
$query->select('id', 'email', 'profile_pic'); $query->select('id', 'email', 'profile_pic');
}, 'notification.model' => function ($query) { }, 'notification.model' => function ($query) {
$query->select('id', 'ticket_number'); $query->select('id', 'ticket_number');
}, },
])->where('user_id', '=', \Auth::user()->id); ])->where('user_id', '=', \Auth::user()->id);
return $notifications; return $notifications;

25
app/Http/Controllers/Common/PhpMailController.php
View File

@@ -28,7 +28,8 @@ class PhpMailController extends Controller
{ {
$emails = Emails::where( $emails = Emails::where(
[['id', '=', $id], [['id', '=', $id],
['sending_status', '=', 1], ]) ['sending_status', '=', 1], ]
)
->first(); ->first();
return $emails; return $emails;
@@ -182,11 +183,11 @@ class PhpMailController extends Controller
switch ($mail->sending_protocol) { switch ($mail->sending_protocol) {
case 'smtp': case 'smtp':
$config = ['host' => $mail->sending_host, $config = ['host' => $mail->sending_host,
'port' => $mail->sending_port, 'port' => $mail->sending_port,
'security' => $mail->sending_encryption, 'security' => $mail->sending_encryption,
'username' => $mail->email_address, 'username' => $mail->email_address,
'password' => $mail->password, 'password' => $mail->password,
]; ];
if (!$this->commonMailer->setSmtpDriver($config)) { if (!$this->commonMailer->setSmtpDriver($config)) {
\Log::info('Invaid configuration :- '.$config); \Log::info('Invaid configuration :- '.$config);
@@ -195,12 +196,12 @@ class PhpMailController extends Controller
break; break;
case 'send_mail': case 'send_mail':
$config = [ $config = [
'host' => \Config::get('mail.host'), 'host' => \Config::get('mail.host'),
'port' => \Config::get('mail.port'), 'port' => \Config::get('mail.port'),
'security' => \Config::get('mail.encryption'), 'security' => \Config::get('mail.encryption'),
'username' => \Config::get('mail.username'), 'username' => \Config::get('mail.username'),
'password' => \Config::get('mail.password'), 'password' => \Config::get('mail.password'),
]; ];
$this->commonMailer->setSmtpDriver($config); $this->commonMailer->setSmtpDriver($config);
break; break;
case 'mailgun': case 'mailgun':

2
app/Http/Controllers/Common/SettingsController.php
View File

@@ -22,7 +22,7 @@ use Lang;
/** /**
* *************************** * ***************************
* Settings Controllers * Settings Controllers.
* *************************** * ***************************
* Controller to keep smtp details and fetch where ever needed. * Controller to keep smtp details and fetch where ever needed.
*/ */

5
app/Http/Controllers/Controller.php
View File

@@ -10,6 +10,7 @@ use Illuminate\Routing\Controller as BaseController;
class Controller extends BaseController class Controller extends BaseController
{ {
use AuthorizesRequests, DispatchesJobs, use AuthorizesRequests;
ValidatesRequests; use DispatchesJobs;
use ValidatesRequests;
} }

30
app/Http/Controllers/Installer/helpdesk/InstallController.php
View File

@@ -224,12 +224,12 @@ class InstallController extends Controller
public function accountcheck(Request $request) public function accountcheck(Request $request)
{ {
$validator = \Validator::make($request->all(), [ $validator = \Validator::make($request->all(), [
'firstname' => 'required|max:20', 'firstname' => 'required|max:20',
'Lastname' => 'required|max:20', 'Lastname' => 'required|max:20',
'email' => 'required|max:50|email', 'email' => 'required|max:50|email',
'username' => 'required|max:50|min:3', 'username' => 'required|max:50|min:3',
'password' => 'required|min:6', 'password' => 'required|min:6',
'confirmpassword' => 'required|same:password', 'confirmpassword' => 'required|same:password',
]); ]);
if ($validator->fails()) { if ($validator->fails()) {
@@ -285,15 +285,15 @@ class InstallController extends Controller
$admin_tzone = $timezones->id; $admin_tzone = $timezones->id;
// creating an user // creating an user
$user = User::updateOrCreate(['id' => 1], [ $user = User::updateOrCreate(['id' => 1], [
'first_name' => $firstname, 'first_name' => $firstname,
'last_name' => $lastname, 'last_name' => $lastname,
'email' => $email, 'email' => $email,
'user_name' => $username, 'user_name' => $username,
'password' => Hash::make($password), 'password' => Hash::make($password),
//'assign_group' => 1, //'assign_group' => 1,
'primary_dpt' => 1, 'primary_dpt' => 1,
'active' => 1, 'active' => 1,
'role' => 'admin', 'role' => 'admin',
]); ]);
// checking if the user have been created // checking if the user have been created

10
app/Http/Controllers/Update/UpgradeController.php
View File

@@ -82,11 +82,11 @@ class UpgradeController extends Controller
{ {
echo '<p>Downloading New Update</p>'; echo '<p>Downloading New Update</p>';
$context = stream_context_create( $context = stream_context_create(
[ [
'http' => [ 'http' => [
'header' => 'User-Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2228.0 Safari/537.36', 'header' => 'User-Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2228.0 Safari/537.36',
], ],
] ]
); );
$newUpdate = file_get_contents($download_url, false, $context); $newUpdate = file_get_contents($download_url, false, $context);

2
app/Http/Requests/helpdesk/AgentRequest.php
View File

@@ -69,7 +69,7 @@ class AgentRequest extends Request
// 'last_name' => 'required|max:30', // 'last_name' => 'required|max:30',
'email' => 'required|unique:users', 'email' => 'required|unique:users',
'active' => 'required', 'active' => 'required',
// 'account_status' => 'required', // 'account_status' => 'required',
'group' => 'required', 'group' => 'required',
'primary_department' => 'required', 'primary_department' => 'required',
'agent_time_zone' => 'required', 'agent_time_zone' => 'required',

14
app/Http/Requests/helpdesk/ClientRequest.php
View File

@@ -129,16 +129,16 @@ class ClientRequest extends Request
if (($email_mandatory->status == 0 || $email_mandatory->status == '0')) { if (($email_mandatory->status == 0 || $email_mandatory->status == '0')) {
if (!\Auth::check()) { if (!\Auth::check()) {
return [ return [
'Name' => 'required', 'Name' => 'required',
'Email' => 'email', 'Email' => 'email',
'Subject' => 'required', 'Subject' => 'required',
'Details' => 'required', 'Details' => 'required',
'mobile' => 'required', 'mobile' => 'required',
]; ];
} else { } else {
return [ return [
'Subject' => 'required', 'Subject' => 'required',
'Details' => 'required', 'Details' => 'required',
]; ];
} }
} else { } else {

22
app/Http/Requests/helpdesk/CreateTicketRequest.php
View File

@@ -107,16 +107,16 @@ class CreateTicketRequest extends Request
public function onlyMobleRequired() public function onlyMobleRequired()
{ {
return [ return [
'email' => 'email|max:60', 'email' => 'email|max:60',
'first_name' => 'required|min:3|max:40', 'first_name' => 'required|min:3|max:40',
'helptopic' => 'required', 'helptopic' => 'required',
// 'dept' => 'required', // 'dept' => 'required',
'sla' => 'required', 'sla' => 'required',
'subject' => 'required|min:5', 'subject' => 'required|min:5',
'body' => 'required|min:10', 'body' => 'required|min:10',
'priority' => 'required', 'priority' => 'required',
'code' => 'required', 'code' => 'required',
'mobile' => 'required', 'mobile' => 'required',
]; ];
} }
} }

6
app/Http/Requests/helpdesk/EmailsEditRequest.php
View File

@@ -40,9 +40,9 @@ class EmailsEditRequest extends Request
// 'sending_host' => 'required', // 'sending_host' => 'required',
// 'sending_port' => 'required', // 'sending_port' => 'required',
//'mailbox_protocol' => 'required' //'mailbox_protocol' => 'required'
// 'fetching_host' => 'required', // 'fetching_host' => 'required',
// 'fetching_port' => 'required', // 'fetching_port' => 'required',
// 'mailbox_protocol' => 'required', // 'mailbox_protocol' => 'required',
]; ];
} }
} }

6
app/Http/Requests/helpdesk/EmailsRequest.php
View File

@@ -39,9 +39,9 @@ class EmailsRequest extends Request
// 'user_name' => 'required', // 'user_name' => 'required',
// 'sending_host' => 'required', // 'sending_host' => 'required',
// 'sending_port' => 'required', // 'sending_port' => 'required',
// 'fetching_host' => 'required', // 'fetching_host' => 'required',
// 'fetching_port' => 'required', // 'fetching_port' => 'required',
// 'mailbox_protocol' => 'required', // 'mailbox_protocol' => 'required',
]; ];
} }
} }

2
app/Http/Requests/helpdesk/HelptopicRequest.php
View File

@@ -35,7 +35,7 @@ class HelptopicRequest extends Request
'department' => 'required', 'department' => 'required',
'priority' => 'required', 'priority' => 'required',
'sla_plan' => 'required', 'sla_plan' => 'required',
// 'auto_assign' => 'required', // 'auto_assign' => 'required',
]; ];
} }
} }

2
app/Http/Requests/helpdesk/Mail/MailRequest.php
View File

@@ -68,7 +68,7 @@ class MailRequest extends Request
return $rules; return $rules;
case 'mandrill': case 'mandrill':
$rules = [ $rules = [
'secret'=> 'required', 'secret'=> 'required',
]; ];
return $rules; return $rules;

2
app/Http/Requests/helpdesk/OrganizationRequest.php
View File

@@ -32,7 +32,7 @@ class OrganizationRequest extends Request
'name' => 'required|unique:organization', 'name' => 'required|unique:organization',
'website' => 'url', 'website' => 'url',
// 'phone' => 'size:10', // 'phone' => 'size:10',
]; ];
} }
} }

2
app/Http/Requests/helpdesk/OrganizationUpdate.php
View File

@@ -31,7 +31,7 @@ class OrganizationUpdate extends Request
return [ return [
'website' => 'url', 'website' => 'url',
// 'phone' => 'size:10', // 'phone' => 'size:10',
]; ];
} }
} }

8
app/Http/Requests/helpdesk/PriorityRequest.php
View File

@@ -30,13 +30,13 @@ class PriorityRequest extends Request
{ {
return [ return [
'priority' => 'required|max:10', 'priority' => 'required|max:10',
'status' => 'required', 'status' => 'required',
'priority_desc' => 'required|max:255', 'priority_desc' => 'required|max:255',
'priority_color' => 'required', 'priority_color' => 'required',
'ispublic' => 'required', 'ispublic' => 'required',
'priority_successfully_updated' => 'priority successfully updated', 'priority_successfully_updated' => 'priority successfully updated',
'priority_successfully_created!!!'=> 'priority successfully created', 'priority_successfully_created!!!' => 'priority successfully created',
]; ];
} }

12
app/Http/Requests/helpdesk/Sys_userRequest.php
View File

@@ -88,11 +88,11 @@ class Sys_userRequest extends Request
public function onlyMobleRequired() public function onlyMobleRequired()
{ {
return [ return [
'first_name' => 'required', 'first_name' => 'required',
'user_name' => 'required|min:3|unique:users,user_name', 'user_name' => 'required|min:3|unique:users,user_name',
'email' => 'unique:users,email', 'email' => 'unique:users,email',
'country_code' => 'required', 'country_code' => 'required',
'mobile' => 'required|unique:users', 'mobile' => 'required|unique:users',
]; ];
} }
} }

4
app/Http/Requests/helpdesk/TemplateRequest.php
View File

@@ -29,8 +29,8 @@ class TemplateRequest extends Request
public function rules() public function rules()
{ {
return [ return [
// 'name' => 'required|unique:template', // 'name' => 'required|unique:template',
// 'subject' => 'required', // 'subject' => 'required',
'type' => 'required', 'type' => 'required',
'message' => 'required', 'message' => 'required',
]; ];

4
app/Http/Requests/helpdesk/TemplateUdate.php
View File

@@ -29,8 +29,8 @@ class TemplateUdate extends Request
public function rules() public function rules()
{ {
return [ return [
// 'name' => 'required|max:60', // 'name' => 'required|max:60',
// 'subject' => 'required', // 'subject' => 'required',
'type' => 'required', 'type' => 'required',
'message' => 'required', 'message' => 'required',
]; ];

10
app/Http/Requests/helpdesk/TicketEditRequest.php
View File

@@ -29,11 +29,11 @@ class TicketEditRequest extends Request
public function rules() public function rules()
{ {
return [ return [
// 'subject' => 'required', // 'subject' => 'required',
// 'sla_paln' => 'required', // 'sla_paln' => 'required',
// 'help_topic' => 'required', // 'help_topic' => 'required',
// 'ticket_source' => 'required', // 'ticket_source' => 'required',
// 'ticket_priority' => 'required', // 'ticket_priority' => 'required',
]; ];
} }
} }

2
app/Http/Requests/kb/FooterRequest.php
View File

@@ -25,7 +25,7 @@ class FooterRequest extends Request
{ {
return [ return [
'title' => 'required', 'title' => 'required',
//'description' => 'required', //'description' => 'required',
]; ];
} }
} }

4
app/Http/Requests/kb/SettingsRequests.php
View File

@@ -24,8 +24,8 @@ class SettingsRequests extends Request
public function rules() public function rules()
{ {
return [ return [
// 'company_name' => 'required', // 'company_name' => 'required',
// 'website' => 'required|url', // 'website' => 'required|url',
]; ];
} }
} }

8
app/Http/helpers.php
View File

@@ -266,10 +266,10 @@ function successResponse($successMsg = '', $data = '', $responseCode = 200)
function exceptionResponse(\Exception $exception) function exceptionResponse(\Exception $exception)
{ {
return errorResponse([ return errorResponse([
'file' => $exception->getFile(), 'file' => $exception->getFile(),
'line_number'=> $exception->getLine(), 'line_number'=> $exception->getLine(),
'exception' => $exception->getMessage(), 'exception' => $exception->getMessage(),
], 500); ], 500);
} }
/** /**

3
app/Jobs/SendEmail.php
View File

@@ -9,7 +9,8 @@ use Illuminate\Queue\SerializesModels;
class SendEmail extends Job implements ShouldQueue class SendEmail extends Job implements ShouldQueue
{ {
use InteractsWithQueue,SerializesModels; use InteractsWithQueue;
use SerializesModels;
protected $from; protected $from;
protected $to; protected $to;

4
app/Model/helpdesk/Notification/Notification.php
View File

@@ -9,8 +9,8 @@ class Notification extends BaseModel
protected $table = 'notifications'; protected $table = 'notifications';
protected $fillable = [ protected $fillable = [
'model_id', 'userid_created', 'type_id', 'model_id', 'userid_created', 'type_id',
]; ];
public function type() public function type()
{ {

4
app/Model/helpdesk/Notification/NotificationType.php
View File

@@ -9,6 +9,6 @@ class NotificationType extends BaseModel
protected $table = 'notification_types'; protected $table = 'notification_types';
protected $fillable = [ protected $fillable = [
'message', 'type', 'icon_class', 'message', 'type', 'icon_class',
]; ];
} }

4
app/Model/helpdesk/Notification/UserNotification.php
View File

@@ -9,8 +9,8 @@ class UserNotification extends BaseModel
protected $table = 'user_notification'; protected $table = 'user_notification';
protected $fillable = [ protected $fillable = [
'notification_id', 'user_id', 'is_read', 'notification_id', 'user_id', 'is_read',
]; ];
public function notification() public function notification()
{ {

4
app/Model/helpdesk/NotificationOld/Notification.php
View File

@@ -9,6 +9,6 @@ class Notification extends BaseModel
protected $table = 'notifications'; protected $table = 'notifications';
protected $fillable = [ protected $fillable = [
'model_id', 'userid_created', 'type_id', 'model_id', 'userid_created', 'type_id',
]; ];
} }

4
app/Model/helpdesk/NotificationOld/NotificationType.php
View File

@@ -9,6 +9,6 @@ class NotificationType extends BaseModel
protected $table = 'notification_types'; protected $table = 'notification_types';
protected $fillable = [ protected $fillable = [
'message', 'type', 'icon_class', 'message', 'type', 'icon_class',
]; ];
} }

4
app/Model/helpdesk/NotificationOld/UserNotification.php
View File

@@ -9,6 +9,6 @@ class UserNotification extends BaseModel
protected $table = 'user_notification'; protected $table = 'user_notification';
protected $fillable = [ protected $fillable = [
'notification_id', 'user_id', 'is_read', 'notification_id', 'user_id', 'is_read',
]; ];
} }

4
app/Model/helpdesk/Ratings/Rating.php
View File

@@ -9,6 +9,6 @@ class Rating extends BaseModel
protected $table = 'ratings'; protected $table = 'ratings';
protected $fillable = [ protected $fillable = [
'name', 'display_order', 'allow_modification', 'rating_scale', 'rating_area', 'restrict', 'name', 'display_order', 'allow_modification', 'rating_scale', 'rating_area', 'restrict',
]; ];
} }

4
app/Model/helpdesk/Ratings/RatingRef.php
View File

@@ -9,6 +9,6 @@ class RatingRef extends BaseModel
protected $table = 'rating_ref'; protected $table = 'rating_ref';
protected $fillable = [ protected $fillable = [
'rating_id', 'ticket_id', 'thread_id', 'rating_value', 'rating_id', 'ticket_id', 'thread_id', 'rating_value',
]; ];
} }

4
app/Model/helpdesk/Ticket/Ticket_Collaborator.php
View File

@@ -8,6 +8,6 @@ class Ticket_Collaborator extends BaseModel
{ {
protected $table = 'ticket_collaborator'; protected $table = 'ticket_collaborator';
protected $fillable = [ protected $fillable = [
'id', 'isactive', 'ticket_id', 'user_id', 'role', 'updated_at', 'created_at', 'id', 'isactive', 'ticket_id', 'user_id', 'role', 'updated_at', 'created_at',
]; ];
} }

16
app/Providers/ComposerServiceProvider.php
View File

@@ -26,25 +26,29 @@ class ComposerServiceProvider extends ServiceProvider
'themes.default1.admin.layout.admin', 'themes.default1.admin.layout.admin',
'themes.default1.admin.helpdesk.setting', 'themes.default1.admin.helpdesk.setting',
$service_desk, $service_desk,
], 'App\Http\ViewComposers\AgentLayout' ],
'App\Http\ViewComposers\AgentLayout'
); );
view()->composer( view()->composer(
[ [
'themes.default1.update.notification', 'themes.default1.update.notification',
], 'App\Http\ViewComposers\UpdateNotification' ],
'App\Http\ViewComposers\UpdateNotification'
); );
view()->composer( view()->composer(
[ [
'themes.default1.agent.layout.agent', 'themes.default1.agent.layout.agent',
'themes.default1.admin.layout.admin', 'themes.default1.admin.layout.admin',
], 'App\Http\ViewComposers\AuthUser' ],
'App\Http\ViewComposers\AuthUser'
); );
view()->composer( view()->composer(
[ [
'themes.default1.admin.layout.admin', 'themes.default1.admin.layout.admin',
'themes.default1.agent.layout.agent', 'themes.default1.agent.layout.agent',
'themes.default1.client.layout.client', 'themes.default1.client.layout.client',
], 'App\Http\ViewComposers\UserLanguage' ],
'App\Http\ViewComposers\UserLanguage'
); );
} }

8
app/Providers/ConfigServiceProvider.php
View File

@@ -18,10 +18,10 @@ class ConfigServiceProvider extends ServiceProvider
public function register() public function register()
{ {
config([ config([
'lfm.images_url' => url('uploads').'/', 'lfm.images_url' => url('uploads').'/',
'lfm.images_dir' => '/public/uploads/', 'lfm.images_dir' => '/public/uploads/',
'lfm.files_url' => url('uploads').'/', 'lfm.files_url' => url('uploads').'/',
'lfm.files_dir' => '/public/uploads/', 'lfm.files_dir' => '/public/uploads/',
]); ]);
} }
} }

4
app/Providers/RouteServiceProvider.php
View File

@@ -88,7 +88,7 @@ class RouteServiceProvider extends ServiceProvider
Route::group([ Route::group([
'middleware' => ['web', 'installer'], 'middleware' => ['web', 'installer'],
'namespace' => $this->namespace, 'namespace' => $this->namespace,
], function ($router) { ], function ($router) {
require base_path('routes/installer.php'); require base_path('routes/installer.php');
}); });
} }
@@ -106,7 +106,7 @@ class RouteServiceProvider extends ServiceProvider
'middleware' => ['web', 'redirect', 'install'], 'middleware' => ['web', 'redirect', 'install'],
'namespace' => $this->namespace, 'namespace' => $this->namespace,
'prefix' => 'app/update', 'prefix' => 'app/update',
], function ($router) { ], function ($router) {
require base_path('routes/update.php'); require base_path('routes/update.php');
}); });
} }

4
app/User.php
View File

@@ -11,8 +11,8 @@ use Tymon\JWTAuth\Contracts\JWTSubject as AuthenticatableUserContract;
class User extends Model implements AuthenticatableContract, CanResetPasswordContract, AuthenticatableUserContract class User extends Model implements AuthenticatableContract, CanResetPasswordContract, AuthenticatableUserContract
{ {
use Authenticatable, use Authenticatable;
CanResetPassword; use CanResetPassword;
/** /**
* The database table used by the model. * The database table used by the model.

2
config/app.php
View File

@@ -175,7 +175,7 @@ return [
'Chumper\Datatable\DatatableServiceProvider', 'Chumper\Datatable\DatatableServiceProvider',
'Chumper\Zipper\ZipperServiceProvider', 'Chumper\Zipper\ZipperServiceProvider',
Tymon\JWTAuth\Providers\LaravelServiceProvider::class, Tymon\JWTAuth\Providers\LaravelServiceProvider::class,
\Torann\GeoIP\GeoIPServiceProvider::class, \Torann\GeoIP\GeoIPServiceProvider::class,
Unisharp\Laravelfilemanager\LaravelFilemanagerServiceProvider::class, Unisharp\Laravelfilemanager\LaravelFilemanagerServiceProvider::class,
Intervention\Image\ImageServiceProvider::class, Intervention\Image\ImageServiceProvider::class,
Unisharp\Ckeditor\ServiceProvider::class, Unisharp\Ckeditor\ServiceProvider::class,

2
config/compile.php
View File

@@ -30,6 +30,6 @@ return [
| |
*/ */
'providers' => [ 'providers' => [
// //
], ],
]; ];

2
config/mail.php
View File

@@ -93,7 +93,7 @@ return [
| |
*/ */
'sendmail' => '', 'sendmail' => '',
/* /*
|-------------------------------------------------------------------------- |--------------------------------------------------------------------------
| Mail "Pretend" | Mail "Pretend"
|-------------------------------------------------------------------------- |--------------------------------------------------------------------------

7
database/migrations/2016_06_28_141613_version1079table.php
View File

@@ -19,8 +19,11 @@ class Version1079table extends Migration
DB::table('settings_system')->insert(['version' => $current_version]); DB::table('settings_system')->insert(['version' => $current_version]);
DB::table('common_settings') DB::table('common_settings')
->insert( ->insert(
['option_name' => 'enable_rtl', 'option_value' => ''], ['option_name' => 'user_set_ticket_status', 'status' => 1], ['option_name' => 'send_otp', 'status' => 0], ['option_name' => 'email_mandatory', 'status' => 1] ['option_name' => 'enable_rtl', 'option_value' => ''],
); ['option_name' => 'user_set_ticket_status', 'status' => 1],
['option_name' => 'send_otp', 'status' => 0],
['option_name' => 'email_mandatory', 'status' => 1]
);
} }
if (Schema::hasTable('common_settings')) { if (Schema::hasTable('common_settings')) {

18
database/seeds/UserSeeder.php
View File

@@ -16,15 +16,15 @@ class UserSeeder extends Seeder
$str = 'demopass'; $str = 'demopass';
$password = \Hash::make($str); $password = \Hash::make($str);
$user = User::create([ $user = User::create([
'first_name' => 'Demo', 'first_name' => 'Demo',
'last_name' => 'Admin', 'last_name' => 'Admin',
'email' => null, 'email' => null,
'user_name' => 'demo_admin', 'user_name' => 'demo_admin',
'password' => $password, 'password' => $password,
'assign_group' => 1, 'assign_group' => 1,
'primary_dpt' => 1, 'primary_dpt' => 1,
'active' => 1, 'active' => 1,
'role' => 'admin', 'role' => 'admin',
]); ]);
// checking if the user have been created // checking if the user have been created
} }

134
resources/lang/de/lang.php
View File

@@ -493,7 +493,7 @@ return [
'footer2' => 'Footer2', 'footer2' => 'Footer2',
'footer3' => 'Footer3', 'footer3' => 'Footer3',
'footer4' => 'Footer4', 'footer4' => 'Footer4',
/* /*
|-------------------------------------- |--------------------------------------
| Custom alert box | Custom alert box
|-------------------------------------- |--------------------------------------
@@ -776,7 +776,7 @@ return [
'user-exists' => 'Benutzer existiert bereits. Versuchen Sie, den vorhandenen Benutzer zu suchen.', 'user-exists' => 'Benutzer existiert bereits. Versuchen Sie, den vorhandenen Benutzer zu suchen.',
'valid-email' => 'Geben sie eine gültige E-Mail-Adresse an.', 'valid-email' => 'Geben sie eine gültige E-Mail-Adresse an.',
'search_user' => 'Benutzer suchen', 'search_user' => 'Benutzer suchen',
'merge-ticket' => 'Ticket zusammenlegen', 'merge-ticket' => 'Ticket zusammenlegen',
'title' => 'Title', 'title' => 'Title',
'merge' => 'Zusammenlegen', 'merge' => 'Zusammenlegen',
'select_tickets' => 'Wählen Sie Tickets zum Zusammenführen aus', 'select_tickets' => 'Wählen Sie Tickets zum Zusammenführen aus',
@@ -1080,80 +1080,80 @@ return [
* Followup Updated * Followup Updated
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'followup' => 'Nachverfolgen', 'followup' => 'Nachverfolgen',
'followup_tickets' => 'Followup tickets', 'followup_tickets' => 'Followup tickets',
'followup_Notification' => 'Follow-up-Benachrichtigung', 'followup_Notification' => 'Follow-up-Benachrichtigung',
/* /*
*-------------------------------------------------------------------------------------------- *--------------------------------------------------------------------------------------------
*Updated 6-9-2016 *Updated 6-9-2016
*--------------------------------------------------------------------------------------- *---------------------------------------------------------------------------------------
*/ */
'not-available' => 'Nicht verfügbar', 'not-available' => 'Nicht verfügbar',
/* -------------------------------------------------------------------------------------------- /* --------------------------------------------------------------------------------------------
* User Module * User Module
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'agent_report' => 'Agentenbericht', 'agent_report' => 'Agentenbericht',
'assign_tickets' => 'Tickets zuweisen', 'assign_tickets' => 'Tickets zuweisen',
'delete_agent' => 'Löschen Sie den Agenten', 'delete_agent' => 'Löschen Sie den Agenten',
'delete_user' => 'Benutzer löschen', 'delete_user' => 'Benutzer löschen',
'confirm_deletion' => 'Löschung bestätigen', 'confirm_deletion' => 'Löschung bestätigen',
'delete_all_content' => 'Lösche den gesamten Inhalt', 'delete_all_content' => 'Lösche den gesamten Inhalt',
'agent_profile' => 'Agentenprofil', 'agent_profile' => 'Agentenprofil',
'change_role_to_admin' => 'Ändern Sie die Rolle in Admin', 'change_role_to_admin' => 'Ändern Sie die Rolle in Admin',
'change_role_to_user' => 'Ändern Sie die Rolle in Benutzer', 'change_role_to_user' => 'Ändern Sie die Rolle in Benutzer',
'change_role_to_agent' => 'Ändern Sie die Rolle in Agent', 'change_role_to_agent' => 'Ändern Sie die Rolle in Agent',
'change_password' => 'Passwort ändern', 'change_password' => 'Passwort ändern',
'role_change' => 'Rollenwechsel', 'role_change' => 'Rollenwechsel',
'password_generator' => 'Passwortgenerator', 'password_generator' => 'Passwortgenerator',
'depertment' => 'Abteilung', 'depertment' => 'Abteilung',
'duetoday' => 'Heute fällig', 'duetoday' => 'Heute fällig',
'today-due_tickets' => 'Heutige Tickets', 'today-due_tickets' => 'Heutige Tickets',
'password_change_successfully' => 'Passwort erfolgreich geändert', 'password_change_successfully' => 'Passwort erfolgreich geändert',
'role_change_successfully' => 'Die Rolle wurde erfolgreich geändert', 'role_change_successfully' => 'Die Rolle wurde erfolgreich geändert',
'user_delete_successfully' => 'Benutzer wurde erfolgreich gelöscht', 'user_delete_successfully' => 'Benutzer wurde erfolgreich gelöscht',
'agent_delete_successfully' => 'Agent wurde erfolgreich gelöscht', 'agent_delete_successfully' => 'Agent wurde erfolgreich gelöscht',
'select_another_agent' => 'Wählen Sie einen anderen Agenten aus', 'select_another_agent' => 'Wählen Sie einen anderen Agenten aus',
'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Der Agent wurde erfolgreich gelöscht und das Ticket wurde einem anderen Agenten zugewiesen', 'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Der Agent wurde erfolgreich gelöscht und das Ticket wurde einem anderen Agenten zugewiesen',
'deleted_user' => 'Gelöschter Benutzer', 'deleted_user' => 'Gelöschter Benutzer',
'deleted_user_directory' => 'Gelöschtes Benutzerverzeichnis', 'deleted_user_directory' => 'Gelöschtes Benutzerverzeichnis',
'restore' => 'Wiederherstellen', 'restore' => 'Wiederherstellen',
'user_restore_successfully' => 'Benutzerwiederherstellung erfolgreich', 'user_restore_successfully' => 'Benutzerwiederherstellung erfolgreich',
/*** updates 28-11-2016***/ /*** updates 28-11-2016***/
'apply' => 'anwenden', 'apply' => 'anwenden',
/* updates 2-12-2016 **/ /* updates 2-12-2016 **/
'sort-by' => 'Sortiere nach', 'sort-by' => 'Sortiere nach',
'created-at' => 'Erstellt am', 'created-at' => 'Erstellt am',
'or' => 'oder', 'or' => 'oder',
'activate' => 'Aktivieren', 'activate' => 'Aktivieren',
'system-email-not-configured' => 'Wir können die E-Mail-Anfrage nicht verarbeiten, da das System keine konfigurierte E-Mail zum Senden von E-Mails hat. Bitte kontaktieren Sie den Systemadministrator und benachrichtigen Sie ihn.', 'system-email-not-configured' => 'Wir können die E-Mail-Anfrage nicht verarbeiten, da das System keine konfigurierte E-Mail zum Senden von E-Mails hat. Bitte kontaktieren Sie den Systemadministrator und benachrichtigen Sie ihn.',
'assign-ticket' => 'Tickets zuweisen', 'assign-ticket' => 'Tickets zuweisen',
'can-not-inactive-group' => 'Die Gruppe kann nicht inaktiviert werden, da ihr Agenten zugewiesen sind. Weisen Sie diese Agenten einer anderen Gruppe zu und versuchen Sie es erneut.', 'can-not-inactive-group' => 'Die Gruppe kann nicht inaktiviert werden, da ihr Agenten zugewiesen sind. Weisen Sie diese Agenten einer anderen Gruppe zu und versuchen Sie es erneut.',
'internal-note-has-been-added' => 'Interne Notiz wurde dem Ticket hinzugefügt', 'internal-note-has-been-added' => 'Interne Notiz wurde dem Ticket hinzugefügt',
'active-users' => 'Aktive Benutzer', 'active-users' => 'Aktive Benutzer',
'deleted-users' => 'Gelöschte Benutzer', 'deleted-users' => 'Gelöschte Benutzer',
'view-option' => 'Optionen anzeigen', 'view-option' => 'Optionen anzeigen',
'accoutn-not-verified' => 'Benutzerkonto wurde nicht überprüft', 'accoutn-not-verified' => 'Benutzerkonto wurde nicht überprüft',
'enabled' => 'Aktiviert', 'enabled' => 'Aktiviert',
'disabled' => 'Deaktiviert', 'disabled' => 'Deaktiviert',
'user-account-is-deleted' => 'Dieses Benutzerkonto wurde gelöscht.', 'user-account-is-deleted' => 'Dieses Benutzerkonto wurde gelöscht.',
'restore-user' => 'Benutzerkonto wiederherstellen', 'restore-user' => 'Benutzerkonto wiederherstellen',
'delete-account-caution-info' => 'Bitte beachten Sie, dass dieses Konto möglicherweise noch offene Tickets im System hat.', 'delete-account-caution-info' => 'Bitte beachten Sie, dass dieses Konto möglicherweise noch offene Tickets im System hat.',
'reply-can-not-be-empty' => 'Antwort kann nicht leer sein. Bitte geben Sie Ihre Antwort ein.', 'reply-can-not-be-empty' => 'Antwort kann nicht leer sein. Bitte geben Sie Ihre Antwort ein.',
//update 18-12-2016 //update 18-12-2016
'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Ihr Konto wurde erfolgreich erstellt. Bitte kontaktieren Sie den Administrator für die Kontoaktivierung, da wir Ihnen keinen OPT-Code senden konnten.', 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Ihr Konto wurde erfolgreich erstellt. Bitte kontaktieren Sie den Administrator für die Kontoaktivierung, da wir Ihnen keinen OPT-Code senden konnten.',
//update 19-12-2016 //update 19-12-2016
'only-agents' => 'Agentenbenutzer', 'only-agents' => 'Agentenbenutzer',
'only-users' => 'Kunden Benutzer', 'only-users' => 'Kunden Benutzer',
'banned-users' => 'Gesperrte Benutzer', 'banned-users' => 'Gesperrte Benutzer',
'inactive-users' => 'Inaktiver Benutzer', 'inactive-users' => 'Inaktiver Benutzer',
'all-users' => 'Alle Nutzer', 'all-users' => 'Alle Nutzer',
//update 21-12-2016 //update 21-12-2016
'selected-user-is-already-the-owner' => 'Der ausgewählte Benutzer ist bereits Inhaber dieses Tickets.', 'selected-user-is-already-the-owner' => 'Der ausgewählte Benutzer ist bereits Inhaber dieses Tickets.',
//updated 15-5-2017 //updated 15-5-2017
'session-expired' => 'Die Sitzung ist abgelaufen oder ungültig. Bitte versuchen Sie es erneut.', 'session-expired' => 'Die Sitzung ist abgelaufen oder ungültig. Bitte versuchen Sie es erneut.',
]; ];

138
resources/lang/en/lang.php
View File

@@ -48,7 +48,7 @@ return [
'iforgot' => 'I forgot my password', 'iforgot' => 'I forgot my password',
'email_address' => 'Email address', 'email_address' => 'Email address',
'password' => 'Password', 'password' => 'Password',
'password_confirmation' => 'Password confirmation', 'password_confirmation' => 'Password confirmation',
'woops' => 'Whoops!', 'woops' => 'Whoops!',
'theirisproblem' => 'There were some problems with your input.', 'theirisproblem' => 'There were some problems with your input.',
'e-mail' => 'Email', 'e-mail' => 'Email',
@@ -64,7 +64,7 @@ return [
'verify-number' => 'Verify number', 'verify-number' => 'Verify number',
'get-verify-message' => 'Enter the OTP code we\'ve sent to your new number.', 'get-verify-message' => 'Enter the OTP code we\'ve sent to your new number.',
'number-verification-sussessfull' => 'Your number has been verified successfully, please wait we are updating your profile.', 'number-verification-sussessfull' => 'Your number has been verified successfully, please wait we are updating your profile.',
'enter_your_email_here' => 'Enter Your Email Here', 'enter_your_email_here' => 'Enter Your Email Here',
/* /*
|-------------------------------------- |--------------------------------------
| Register Page | Register Page
@@ -462,7 +462,7 @@ return [
|Social login |Social login
|-------------------------------------------------- |--------------------------------------------------
*/ */
'social-login' => 'Social login', 'social-login' => 'Social login',
/* /*
|------------------------------------------------ |------------------------------------------------
@@ -1120,7 +1120,7 @@ return [
'user-exists' => 'User already exists. Try search existing user.', 'user-exists' => 'User already exists. Try search existing user.',
'valid-email' => 'Enter a valid email address.', 'valid-email' => 'Enter a valid email address.',
'search_user' => 'Search user', 'search_user' => 'Search user',
'merge-ticket' => 'Merge ticket', 'merge-ticket' => 'Merge ticket',
'title' => 'Title', 'title' => 'Title',
'merge' => 'Merge', 'merge' => 'Merge',
'select_tickets' => 'Select tickets to merge', 'select_tickets' => 'Select tickets to merge',
@@ -1516,82 +1516,82 @@ return [
* Followup Updated * Followup Updated
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'followup' => 'Followup', 'followup' => 'Followup',
'followup_tickets' => 'Followup tickets', 'followup_tickets' => 'Followup tickets',
'followup_Notification' => 'Followup notification', 'followup_Notification' => 'Followup notification',
/* /*
*-------------------------------------------------------------------------------------------- *--------------------------------------------------------------------------------------------
*Updated 6-9-2016 *Updated 6-9-2016
*--------------------------------------------------------------------------------------- *---------------------------------------------------------------------------------------
*/ */
'not-available' => 'Not available', 'not-available' => 'Not available',
/* -------------------------------------------------------------------------------------------- /* --------------------------------------------------------------------------------------------
* User Module * User Module
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'agent_report' => 'Agent report', 'agent_report' => 'Agent report',
'assign_tickets' => 'Assign tickets', 'assign_tickets' => 'Assign tickets',
'delete_agent' => 'Delete agent', 'delete_agent' => 'Delete agent',
'delete_user' => 'Delete user', 'delete_user' => 'Delete user',
'confirm_deletion' => 'Confirm deletion', 'confirm_deletion' => 'Confirm deletion',
'delete_all_content' => 'Delete all content', 'delete_all_content' => 'Delete all content',
'agent_profile' => 'Agent profile', 'agent_profile' => 'Agent profile',
'change_role_to_admin' => 'Change role to admin', 'change_role_to_admin' => 'Change role to admin',
'change_role_to_user' => 'Change role to user', 'change_role_to_user' => 'Change role to user',
'change_role_to_agent' => 'Change role to agent', 'change_role_to_agent' => 'Change role to agent',
'change_password' => 'Change password', 'change_password' => 'Change password',
'role_change' => 'Role change', 'role_change' => 'Role change',
'password_generator' => 'Password generator', 'password_generator' => 'Password generator',
'depertment' => 'Department', 'depertment' => 'Department',
'duetoday' => 'Due today', 'duetoday' => 'Due today',
'today-due_tickets' => 'Today\'s due tickets', 'today-due_tickets' => 'Today\'s due tickets',
'password_change_successfully' => 'Password changed successfully', 'password_change_successfully' => 'Password changed successfully',
'role_change_successfully' => 'Role changed successfully', 'role_change_successfully' => 'Role changed successfully',
'user_delete_successfully' => 'User deleted successfully', 'user_delete_successfully' => 'User deleted successfully',
'agent_delete_successfully' => 'Agent deleted successfully', 'agent_delete_successfully' => 'Agent deleted successfully',
'select_another_agent' => 'Select another agent', 'select_another_agent' => 'Select another agent',
'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent deleted successfully and ticket assigned to another agent', 'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent deleted successfully and ticket assigned to another agent',
'deleted_user' => 'Deleted User', 'deleted_user' => 'Deleted User',
'deleted_user_directory' => 'Deleted User Directory', 'deleted_user_directory' => 'Deleted User Directory',
'restore' => 'Restore', 'restore' => 'Restore',
'user_restore_successfully' => 'User restore successfully', 'user_restore_successfully' => 'User restore successfully',
/*** updates 28-11-2016***/ /*** updates 28-11-2016***/
'apply' => 'Apply', 'apply' => 'Apply',
/* updates 2-12-2016 **/ /* updates 2-12-2016 **/
'sort-by' => 'Sort by', 'sort-by' => 'Sort by',
'created-at' => 'Created at', 'created-at' => 'Created at',
'or' => 'OR', 'or' => 'OR',
'activate' => 'Activate', 'activate' => 'Activate',
'system-email-not-configured' => 'System could not send emails to users as it does not have the email configured to send outgoing mails. Please contact and report system admin.', 'system-email-not-configured' => 'System could not send emails to users as it does not have the email configured to send outgoing mails. Please contact and report system admin.',
'assign-ticket' => 'Assign tickets', 'assign-ticket' => 'Assign tickets',
'can-not-inactive-group' => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.', 'can-not-inactive-group' => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.',
'internal-note-has-been-added' => 'Internal note added to the ticket', 'internal-note-has-been-added' => 'Internal note added to the ticket',
'active-users' => 'Active users', 'active-users' => 'Active users',
'deleted-users' => 'Deleted users', 'deleted-users' => 'Deleted users',
'view-option' => 'View options', 'view-option' => 'View options',
'accoutn-not-verified' => 'User account is not verified', 'accoutn-not-verified' => 'User account is not verified',
'enabled' => 'Enabled', 'enabled' => 'Enabled',
'disabled' => 'Disabled', 'disabled' => 'Disabled',
'user-account-is-deleted' => 'This user account has been deleted.', 'user-account-is-deleted' => 'This user account has been deleted.',
'restore-user' => 'Restore user account', 'restore-user' => 'Restore user account',
'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.', 'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.', 'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.',
//update 18-12-2016 //update 18-12-2016
'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Your account has been created successfully. Please contact admin for account activation as we were not able to send you an OTP code.', 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Your account has been created successfully. Please contact admin for account activation as we were not able to send you an OTP code.',
//update 19-12-2016 //update 19-12-2016
'only-agents' => 'Agent users', 'only-agents' => 'Agent users',
'only-users' => 'Clients users', 'only-users' => 'Clients users',
'banned-users' => 'Banned users', 'banned-users' => 'Banned users',
'inactive-users' => 'Inactive users', 'inactive-users' => 'Inactive users',
'all-users' => 'All users', 'all-users' => 'All users',
//update 21-12-2016 //update 21-12-2016
'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.', 'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.',
//updated 15-5-2017 //updated 15-5-2017
'session-expired' => 'Session expired or invalid, please try again.', 'session-expired' => 'Session expired or invalid, please try again.',
//update since v1.10 //update since v1.10
'your_helpdesk_is_ready' => 'Your Helpdesk is Ready!', 'your_helpdesk_is_ready' => 'Your Helpdesk is Ready!',

162
resources/lang/es/lang.php
View File

@@ -62,7 +62,7 @@ return [
'iforgot' => 'Olvidé mi contraseña', 'iforgot' => 'Olvidé mi contraseña',
'email_address' => 'Dirección de correo electrónico', 'email_address' => 'Dirección de correo electrónico',
'password' => 'Contraseña', 'password' => 'Contraseña',
'password_confirmation' => 'confirmación de contraseña', 'password_confirmation' => 'confirmación de contraseña',
'woops' => 'Whoops!', 'woops' => 'Whoops!',
'theirisproblem' => 'Hubo algunos problemas con su entrada.', 'theirisproblem' => 'Hubo algunos problemas con su entrada.',
'login' => 'Iniciar sesión', 'login' => 'Iniciar sesión',
@@ -79,7 +79,7 @@ return [
'verify-number' => 'Verificar el número', 'verify-number' => 'Verificar el número',
'get-verify-message' => 'Ingrese el código de OTP que enviamos a su nuevo número.', 'get-verify-message' => 'Ingrese el código de OTP que enviamos a su nuevo número.',
'number-verification-sussessfull' => 'Su número se ha verificado correctamente, por favor espere que estamos actualizando su perfil.', 'number-verification-sussessfull' => 'Su número se ha verificado correctamente, por favor espere que estamos actualizando su perfil.',
'enter_your_email_here' => 'Ingrese su dirección de correo electrónico aquí', 'enter_your_email_here' => 'Ingrese su dirección de correo electrónico aquí',
/* /*
|-------------------------------------- |--------------------------------------
| Página de Registro | Página de Registro
@@ -478,7 +478,7 @@ return [
|Social login |Social login
|-------------------------------------------------- |--------------------------------------------------
*/ */
'social-login' => 'Ingreso social', 'social-login' => 'Ingreso social',
/* /*
|------------------------------------------------ |------------------------------------------------
@@ -1137,7 +1137,7 @@ return [
'user-exists' => 'El usuario ya existe. Intente buscar el usuario existente.', 'user-exists' => 'El usuario ya existe. Intente buscar el usuario existente.',
'valid-email' => 'Introduzca una dirección de correo electrónico válida.', 'valid-email' => 'Introduzca una dirección de correo electrónico válida.',
'search_user' => 'Buscar usuario', 'search_user' => 'Buscar usuario',
'merge-ticket' => 'Fusionar ticket', 'merge-ticket' => 'Fusionar ticket',
'title' => 'Título', 'title' => 'Título',
'merge' => 'Fusionar', 'merge' => 'Fusionar',
'select_tickets' => 'Seleccionar tickets para fusionar', 'select_tickets' => 'Seleccionar tickets para fusionar',
@@ -1534,95 +1534,95 @@ Puede ingresar el número de días de registros de base de datos que se eliminar
* Followup Updated * Followup Updated
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'followup' => 'Seguir', 'followup' => 'Seguir',
'followup_tickets' => 'Seguir tickets', 'followup_tickets' => 'Seguir tickets',
'followup_Notification' => 'Notificación de Seguimiento', 'followup_Notification' => 'Notificación de Seguimiento',
/* /*
*-------------------------------------------------------------------------------------------- *--------------------------------------------------------------------------------------------
*Updated 6-9-2016 *Updated 6-9-2016
*--------------------------------------------------------------------------------------- *---------------------------------------------------------------------------------------
*/ */
'not-available' => 'No disponible', 'not-available' => 'No disponible',
/* -------------------------------------------------------------------------------------------- /* --------------------------------------------------------------------------------------------
* User Module * User Module
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'agent_report' => 'Informe del agente', 'agent_report' => 'Informe del agente',
'assign_tickets' => 'Asignar tickets', 'assign_tickets' => 'Asignar tickets',
'delete_agent' => 'Borrar agente', 'delete_agent' => 'Borrar agente',
'delete_user' => 'Borrar usuario', 'delete_user' => 'Borrar usuario',
'confirm_deletion' => 'Confirmar la eliminación', 'confirm_deletion' => 'Confirmar la eliminación',
'delete_all_content' => 'Borrar todo el contenido', 'delete_all_content' => 'Borrar todo el contenido',
'agent_profile' => 'Perfil del agente', 'agent_profile' => 'Perfil del agente',
'change_role_to_admin' => 'Cambiar el rol a admin', 'change_role_to_admin' => 'Cambiar el rol a admin',
'change_role_to_user' => 'Cambiar función a usuario', 'change_role_to_user' => 'Cambiar función a usuario',
'change_role_to_agent' => 'Cambiar el rol a agente', 'change_role_to_agent' => 'Cambiar el rol a agente',
'change_password' => 'Cambia la contraseña', 'change_password' => 'Cambia la contraseña',
'role_change' => 'Cambio de rol', 'role_change' => 'Cambio de rol',
'password_generator' => 'Generador de contraseñas', 'password_generator' => 'Generador de contraseñas',
'depertment' => 'Departmento', 'depertment' => 'Departmento',
'duetoday' => 'Para hoy', 'duetoday' => 'Para hoy',
'today-due_tickets' => 'Tickets para hoy', 'today-due_tickets' => 'Tickets para hoy',
'password_change_successfully' => 'Contraseña cambiada con éxito', 'password_change_successfully' => 'Contraseña cambiada con éxito',
'role_change_successfully' => 'Función cambiada con éxito', 'role_change_successfully' => 'Función cambiada con éxito',
'user_delete_successfully' => 'Usuario eliminado correctamente', 'user_delete_successfully' => 'Usuario eliminado correctamente',
'agent_delete_successfully' => 'Agente eliminado correctamente', 'agent_delete_successfully' => 'Agente eliminado correctamente',
'select_another_agent' => 'Seleccione otro agente', 'select_another_agent' => 'Seleccione otro agente',
'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agente eliminado con éxito y el ticket asignado a otro agente', 'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agente eliminado con éxito y el ticket asignado a otro agente',
'deleted_user' => 'Eliminar usuario', 'deleted_user' => 'Eliminar usuario',
'deleted_user_directory' => 'Eliminar directorio del usuario', 'deleted_user_directory' => 'Eliminar directorio del usuario',
'restore' => 'Restaurar', 'restore' => 'Restaurar',
'user_restore_successfully' => 'Usuario restaurado con éxito', 'user_restore_successfully' => 'Usuario restaurado con éxito',
/*** updates 28-11-2016***/ /*** updates 28-11-2016***/
'apply' => 'Apply', 'apply' => 'Apply',
/* updates 2-12-2016 **/ /* updates 2-12-2016 **/
'sort-by' => 'Ordenar por', 'sort-by' => 'Ordenar por',
'created-at' => 'Creado en', 'created-at' => 'Creado en',
'or' => 'OR', 'or' => 'OR',
'activate' => 'Activar', 'activate' => 'Activar',
'system-email-not-configured' => 'No podemos procesar la solicitud de correo electrónico porque el sistema no tiene correo configurado para enviar correos. Comuníquese con el administrador del sistema.', 'system-email-not-configured' => 'No podemos procesar la solicitud de correo electrónico porque el sistema no tiene correo configurado para enviar correos. Comuníquese con el administrador del sistema.',
'assign-ticket' => 'Asignar tickets', 'assign-ticket' => 'Asignar tickets',
'can-not-inactive-group' => 'No se puede hacer que el grupo inactivo, ya que tiene agentes asignados en él. Asigne estos agentes a otro grupo e inténtelo de nuevo.', 'can-not-inactive-group' => 'No se puede hacer que el grupo inactivo, ya que tiene agentes asignados en él. Asigne estos agentes a otro grupo e inténtelo de nuevo.',
'internal-note-has-been-added' => 'Nota interna añadida al ticket', 'internal-note-has-been-added' => 'Nota interna añadida al ticket',
'active-users' => 'Usuarios Activos', 'active-users' => 'Usuarios Activos',
'deleted-users' => 'Borrar usuarios', 'deleted-users' => 'Borrar usuarios',
'view-option' => 'Ver opciones', 'view-option' => 'Ver opciones',
'accoutn-not-verified' => 'La cuenta de usuario no se ha verificado', 'accoutn-not-verified' => 'La cuenta de usuario no se ha verificado',
'enabled' => 'Habilitado', 'enabled' => 'Habilitado',
'disabled' => 'Desabilitado', 'disabled' => 'Desabilitado',
'user-account-is-deleted' => 'Se ha eliminado esta cuenta de usuario.', 'user-account-is-deleted' => 'Se ha eliminado esta cuenta de usuario.',
'restore-user' => 'Restaurar cuenta de usuario', 'restore-user' => 'Restaurar cuenta de usuario',
'delete-account-caution-info' => 'Tenga en cuenta que esta cuenta todavía puede tener entradas abiertas en el sistema.', 'delete-account-caution-info' => 'Tenga en cuenta que esta cuenta todavía puede tener entradas abiertas en el sistema.',
'reply-can-not-be-empty' => 'La respuesta no puede estar en blanco. Ingrese su respuesta.', 'reply-can-not-be-empty' => 'La respuesta no puede estar en blanco. Ingrese su respuesta.',
//update 18-12-2016 //update 18-12-2016
'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Su cuenta se ha creado correctamente. Póngase en contacto con admin para activar la cuenta, ya que no hemos podido enviarle un código de OTP.', 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Su cuenta se ha creado correctamente. Póngase en contacto con admin para activar la cuenta, ya que no hemos podido enviarle un código de OTP.',
//update 19-12-2016 //update 19-12-2016
'only-agents' => 'Usuarios de agentes', 'only-agents' => 'Usuarios de agentes',
'only-users' => 'Clientes usuarios', 'only-users' => 'Clientes usuarios',
'banned-users' => 'Usuarios baneados', 'banned-users' => 'Usuarios baneados',
'inactive-users' => 'Usuarios inactivos', 'inactive-users' => 'Usuarios inactivos',
'all-users' => 'Todos los usuarios', 'all-users' => 'Todos los usuarios',
'search' => 'Buscar...', 'search' => 'Buscar...',
//update 21-12-2016 //update 21-12-2016
'selected-user-is-already-the-owner' => 'El usuario seleccionado ya es el propietario de este ticket.', 'selected-user-is-already-the-owner' => 'El usuario seleccionado ya es el propietario de este ticket.',
//update 1-2-2017 //update 1-2-2017
'system-outgoing-incoming-mail-not-configured' => 'You have not configured system mail. Faveo can\'t fetch tickets from mail or send mail to users without it.', 'system-outgoing-incoming-mail-not-configured' => 'You have not configured system mail. Faveo can\'t fetch tickets from mail or send mail to users without it.',
'confihure-the-mail-now' => 'Click here to configure the mail.', 'confihure-the-mail-now' => 'Click here to configure the mail.',
'system-mail-not-configured-agent-message' => 'System incoming and outgoing email settings are not configured. Please contct the admin.', 'system-mail-not-configured-agent-message' => 'System incoming and outgoing email settings are not configured. Please contct the admin.',
// arindam-14.2.2017 // arindam-14.2.2017
// sla // sla
'min' => 'Min', 'min' => 'Min',
'hours' => 'Hours', 'hours' => 'Hours',
'days' => 'Days', 'days' => 'Days',
'months'=> 'Months', 'months'=> 'Months',
'year' => 'Year', 'year' => 'Year',
// department change // department change
'change_department' => 'Change Department', 'change_department' => 'Change Department',
'ticket_department_successfully_changed'=> 'Ticket Department Successfully Changed', 'ticket_department_successfully_changed'=> 'Ticket Department Successfully Changed',
'select_another_department' => 'Select another department', 'select_another_department' => 'Select another department',

166
resources/lang/fr/lang.php
View File

@@ -678,7 +678,7 @@ return [
'footer2' => 'Footer2', 'footer2' => 'Footer2',
'footer3' => 'Footer3', 'footer3' => 'Footer3',
'footer4' => 'Footer4', 'footer4' => 'Footer4',
/* /*
|-------------------------------------- |--------------------------------------
| Custom alert box | Custom alert box
|-------------------------------------- |--------------------------------------
@@ -1082,7 +1082,7 @@ return [
'user-exists' => 'L\'utilisateur existe déjà. Essayez de rechercher un utilisateur existant.', 'user-exists' => 'L\'utilisateur existe déjà. Essayez de rechercher un utilisateur existant.',
'valid-email' => 'Entrer une adreese email valide.', 'valid-email' => 'Entrer une adreese email valide.',
'search_user' => 'Rechercher utilisateur', 'search_user' => 'Rechercher utilisateur',
'merge-ticket' => 'Fusionner ticket', 'merge-ticket' => 'Fusionner ticket',
'title' => 'Titre', 'title' => 'Titre',
'merge' => 'Fusionner', 'merge' => 'Fusionner',
'select_tickets' => 'Sélectionner les tickets à fusionner', 'select_tickets' => 'Sélectionner les tickets à fusionner',
@@ -1361,30 +1361,30 @@ return [
'api_configurations' => 'Configurations API', 'api_configurations' => 'Configurations API',
'generate_key' => 'Générer Clé', 'generate_key' => 'Générer Clé',
'api_settings' => 'Paramètres API', 'api_settings' => 'Paramètres API',
/* /*
*----------------------------------------------------------------------------- *-----------------------------------------------------------------------------
* Error log and debugging settings * Error log and debugging settings
*-------------------------------------------------------------------------- *--------------------------------------------------------------------------
* *
*/ */
'error-debug' => 'Logs d\'erreurs et débug', 'error-debug' => 'Logs d\'erreurs et débug',
'debug-options' => 'Options de débug', 'debug-options' => 'Options de débug',
'view-logs' => 'Voir logs d\'erreurs', 'view-logs' => 'Voir logs d\'erreurs',
'not-authorised-error-debug' => 'Vous n\'êtes pas autorisé à accéder à cette URL', 'not-authorised-error-debug' => 'Vous n\'êtes pas autorisé à accéder à cette URL',
'error-debug-settings' => 'Paramètres erreurs et débug', 'error-debug-settings' => 'Paramètres erreurs et débug',
'debugging' => 'Mode de débug', 'debugging' => 'Mode de débug',
'bugsnag-debugging' => 'Envoyer les rapports de crash de l\'app pour aider à améliorer Faveo', 'bugsnag-debugging' => 'Envoyer les rapports de crash de l\'app pour aider à améliorer Faveo',
'error-debug-settings-saved-message' => 'Vos paramètres erreurs et débugging ont été enregistrés avec succès', 'error-debug-settings-saved-message' => 'Vos paramètres erreurs et débugging ont été enregistrés avec succès',
'error-debug-settings-error-message' => 'Vous n\'avez effectué aucun changement dans les paramètres.', 'error-debug-settings-error-message' => 'Vous n\'avez effectué aucun changement dans les paramètres.',
'error-logs' => 'Logs d\'erreurs', 'error-logs' => 'Logs d\'erreurs',
/*--------------------------------------------------------------------------------------- /*---------------------------------------------------------------------------------------
*Latest update 16-06-2016 *Latest update 16-06-2016
*----------------------------------------------------------------------------------- *-----------------------------------------------------------------------------------
*/ */
'that_email_is not_available_in_this_system' => 'Cet email n\'est pas disponible dans le système', 'that_email_is not_available_in_this_system' => 'Cet email n\'est pas disponible dans le système',
'use_subject' => 'Utiliser sujet', 'use_subject' => 'Utiliser sujet',
'reopen' => 'Réouvrir', 'reopen' => 'Réouvrir',
'invalid_attempt' => 'Tentative invalide', 'invalid_attempt' => 'Tentative invalide',
/**-------------------------------------------------------------------------------------------- /**--------------------------------------------------------------------------------------------
* Attachment Updated * Attachment Updated
@@ -1487,81 +1487,81 @@ return [
* Followup Updated * Followup Updated
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'followup' => 'Suivre', 'followup' => 'Suivre',
'followup_tickets' => 'Tickets suivi', 'followup_tickets' => 'Tickets suivi',
'followup_Notification' => 'Notification de suivi', 'followup_Notification' => 'Notification de suivi',
/* /*
*-------------------------------------------------------------------------------------------- *--------------------------------------------------------------------------------------------
*Updated 6-9-2016 *Updated 6-9-2016
*--------------------------------------------------------------------------------------- *---------------------------------------------------------------------------------------
*/ */
'not-available' => 'Non disponible', 'not-available' => 'Non disponible',
/* -------------------------------------------------------------------------------------------- /* --------------------------------------------------------------------------------------------
* User Module * User Module
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'agent_report' => 'Rapport d\'agent', 'agent_report' => 'Rapport d\'agent',
'assign_tickets' => 'Attribuer des tickets', 'assign_tickets' => 'Attribuer des tickets',
'delete_agent' => 'Supprimer un agent', 'delete_agent' => 'Supprimer un agent',
'delete_user' => 'Supprimer un user', 'delete_user' => 'Supprimer un user',
'confirm_deletion' => 'Confirmer la suppression', 'confirm_deletion' => 'Confirmer la suppression',
'delete_all_content' => 'Supprimer tous les contenus', 'delete_all_content' => 'Supprimer tous les contenus',
'agent_profile' => 'Profil d\'agent', 'agent_profile' => 'Profil d\'agent',
'change_role_to_admin' => 'Changer le rôle en admin', 'change_role_to_admin' => 'Changer le rôle en admin',
'change_role_to_user' => 'Changer le rôle en utilisateur', 'change_role_to_user' => 'Changer le rôle en utilisateur',
'change_role_to_agent' => 'Changer le rôle en agent', 'change_role_to_agent' => 'Changer le rôle en agent',
'change_password' => 'Changer le mot de passe', 'change_password' => 'Changer le mot de passe',
'role_change' => 'Changer le rôle', 'role_change' => 'Changer le rôle',
'password_generator' => 'Génerateur de mot de passe', 'password_generator' => 'Génerateur de mot de passe',
'depertment' => 'Département', 'depertment' => 'Département',
'duetoday' => 'A faire aujourd\'hui', 'duetoday' => 'A faire aujourd\'hui',
'today-due_tickets' => 'Tickets a faire aujourd\'hui', 'today-due_tickets' => 'Tickets a faire aujourd\'hui',
'password_change_successfully' => 'Mot de passe modifié avec succès', 'password_change_successfully' => 'Mot de passe modifié avec succès',
'role_change_successfully' => 'Rôle modifié avec succès', 'role_change_successfully' => 'Rôle modifié avec succès',
'user_delete_successfully' => 'Utilisation supprimé avec succès', 'user_delete_successfully' => 'Utilisation supprimé avec succès',
'agent_delete_successfully' => 'Agent supprimé avec succès', 'agent_delete_successfully' => 'Agent supprimé avec succès',
'select_another_agent' => 'Sélectionner un autre agent', 'select_another_agent' => 'Sélectionner un autre agent',
'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent supprimé avec succès et les tickets ont été assignés a un autre agent', 'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent supprimé avec succès et les tickets ont été assignés a un autre agent',
'deleted_user' => 'Utilisateurs supprimés', 'deleted_user' => 'Utilisateurs supprimés',
'deleted_user_directory' => 'Dossier d\'utilisateurs supprimés', 'deleted_user_directory' => 'Dossier d\'utilisateurs supprimés',
'restore' => 'Restaurer', 'restore' => 'Restaurer',
'user_restore_successfully' => 'Utilisateur restauré avec succès', 'user_restore_successfully' => 'Utilisateur restauré avec succès',
/*** updates 28-11-2016***/ /*** updates 28-11-2016***/
'apply' => 'Appliquer', 'apply' => 'Appliquer',
/* updates 2-12-2016 **/ /* updates 2-12-2016 **/
'sort-by' => 'Trier par', 'sort-by' => 'Trier par',
'created-at' => 'Créé a', 'created-at' => 'Créé a',
'or' => 'ou', 'or' => 'ou',
'activate' => 'Activer', 'activate' => 'Activer',
'system-email-not-configured' => 'Nous ne pouvons pas traiter la demande d\'email car le système n\'a pas de email configuré pour l\'envoi de courrier. Veuillez contacter et signaler a l\'administrateur système.', 'system-email-not-configured' => 'Nous ne pouvons pas traiter la demande d\'email car le système n\'a pas de email configuré pour l\'envoi de courrier. Veuillez contacter et signaler a l\'administrateur système.',
'assign-ticket' => 'Tickets assignés', 'assign-ticket' => 'Tickets assignés',
'can-not-inactive-group' => 'Impossible de rendre le groupe inactif car il contient des agents. Veuillez attribuer ces agents à un autre groupe et réessayer.', 'can-not-inactive-group' => 'Impossible de rendre le groupe inactif car il contient des agents. Veuillez attribuer ces agents à un autre groupe et réessayer.',
'internal-note-has-been-added' => 'Note interne ajoutée au ticket', 'internal-note-has-been-added' => 'Note interne ajoutée au ticket',
'active-users' => 'Utilisateurs actifs', 'active-users' => 'Utilisateurs actifs',
'deleted-users' => 'Utilisateurs supprimés', 'deleted-users' => 'Utilisateurs supprimés',
'view-option' => 'Voir les options', 'view-option' => 'Voir les options',
'accoutn-not-verified' => 'Le compote utilisateur n\'est pas vérifié', 'accoutn-not-verified' => 'Le compote utilisateur n\'est pas vérifié',
'enabled' => 'Activé', 'enabled' => 'Activé',
'disabled' => 'Désactivé', 'disabled' => 'Désactivé',
'user-account-is-deleted' => 'Ce compte utilisateur a été supprimé.', 'user-account-is-deleted' => 'Ce compte utilisateur a été supprimé.',
'restore-user' => 'Restaurer le compte utilisateur', 'restore-user' => 'Restaurer le compte utilisateur',
'delete-account-caution-info' => 'Veuillez noter que ce compte peut toujours contenir des billets ouverts dans le système.', 'delete-account-caution-info' => 'Veuillez noter que ce compte peut toujours contenir des billets ouverts dans le système.',
'reply-can-not-be-empty' => 'La réponse ne peut pas être vide. Veuillez entrer votre réponse.', 'reply-can-not-be-empty' => 'La réponse ne peut pas être vide. Veuillez entrer votre réponse.',
//update 18-12-2016 //update 18-12-2016
'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Votre compte a été créé avec succès. Veuillez contacter admin pour l\'activation du compte car nous n\'avons pas pu vous envoyer un code OPT.', 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Votre compte a été créé avec succès. Veuillez contacter admin pour l\'activation du compte car nous n\'avons pas pu vous envoyer un code OPT.',
//update 19-12-2016 //update 19-12-2016
'only-agents' => 'Agent users', 'only-agents' => 'Agent users',
'only-users' => 'Clients users', 'only-users' => 'Clients users',
'banned-users' => 'Utilisateurs bannis', 'banned-users' => 'Utilisateurs bannis',
'inactive-users' => 'Utilisateurs inactifs', 'inactive-users' => 'Utilisateurs inactifs',
'all-users' => 'Tous les utilisateurs', 'all-users' => 'Tous les utilisateurs',
//update 21-12-2016 //update 21-12-2016
'selected-user-is-already-the-owner' => 'L\'utilisateur sélectionné est déjà le propriétaire du ticket.', 'selected-user-is-already-the-owner' => 'L\'utilisateur sélectionné est déjà le propriétaire du ticket.',
//updated 15-5-2017 //updated 15-5-2017
'session-expired' => 'Session expired or invalid, please try again.', 'session-expired' => 'Session expired or invalid, please try again.',
]; ];

130
resources/lang/it/lang.php
View File

@@ -470,7 +470,7 @@ return [
|Social login |Social login
|-------------------------------------------------- |--------------------------------------------------
*/ */
'social-login' => 'Accesso con i Social', 'social-login' => 'Accesso con i Social',
/* /*
|------------------------------------------------ |------------------------------------------------
@@ -1128,7 +1128,7 @@ return [
'user-exists' => 'Utente già esistente, prova a cercare questo stesso utente.', 'user-exists' => 'Utente già esistente, prova a cercare questo stesso utente.',
'valid-email' => 'Inserisci un indirizzo email valido.', 'valid-email' => 'Inserisci un indirizzo email valido.',
'search_user' => 'Cerca utente', 'search_user' => 'Cerca utente',
'merge-ticket' => 'Unisci ticket', 'merge-ticket' => 'Unisci ticket',
'title' => 'Titolo', 'title' => 'Titolo',
'merge' => 'Unisci', 'merge' => 'Unisci',
'select_tickets' => 'Seleziona ticket da unire', 'select_tickets' => 'Seleziona ticket da unire',
@@ -1520,78 +1520,78 @@ return [
* Followup Updated * Followup Updated
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'followup' => 'Followup', 'followup' => 'Followup',
'followup_tickets' => 'Ticket di followup', 'followup_tickets' => 'Ticket di followup',
'followup_Notification' => 'Notifiche followup', 'followup_Notification' => 'Notifiche followup',
/* /*
*-------------------------------------------------------------------------------------------- *--------------------------------------------------------------------------------------------
*Updated 6-9-2016 *Updated 6-9-2016
*--------------------------------------------------------------------------------------- *---------------------------------------------------------------------------------------
*/ */
'not-available' => 'Non disponibile', 'not-available' => 'Non disponibile',
/* -------------------------------------------------------------------------------------------- /* --------------------------------------------------------------------------------------------
* User Module * User Module
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'agent_report' => 'Resoconto agente', 'agent_report' => 'Resoconto agente',
'assign_tickets' => 'Ticket assegnati', 'assign_tickets' => 'Ticket assegnati',
'delete_agent' => 'Cancella agente', 'delete_agent' => 'Cancella agente',
'delete_user' => 'Cancella utente', 'delete_user' => 'Cancella utente',
'confirm_deletion' => 'Conferma cancellazione', 'confirm_deletion' => 'Conferma cancellazione',
'delete_all_content' => 'Cancella tutti i contenuti', 'delete_all_content' => 'Cancella tutti i contenuti',
'agent_profile' => 'Profilo agente', 'agent_profile' => 'Profilo agente',
'change_role_to_admin' => 'Cambia ruolo in admin', 'change_role_to_admin' => 'Cambia ruolo in admin',
'change_role_to_user' => 'Cambia ruolo in utente', 'change_role_to_user' => 'Cambia ruolo in utente',
'change_role_to_agent' => 'Cambia ruolo in agente', 'change_role_to_agent' => 'Cambia ruolo in agente',
'change_password' => 'Cambia password', 'change_password' => 'Cambia password',
'role_change' => 'Cambio ruolo', 'role_change' => 'Cambio ruolo',
'password_generator' => 'Genera password', 'password_generator' => 'Genera password',
'depertment' => 'Dipartimento', 'depertment' => 'Dipartimento',
'duetoday' => 'In ritardo oggi', 'duetoday' => 'In ritardo oggi',
'today-due_tickets' => 'In scadenza oggi', 'today-due_tickets' => 'In scadenza oggi',
'password_change_successfully' => 'Password cambiata con successo', 'password_change_successfully' => 'Password cambiata con successo',
'role_change_successfully' => 'Ruolo modificato con successo', 'role_change_successfully' => 'Ruolo modificato con successo',
'user_delete_successfully' => 'Utente cancellato correttamente', 'user_delete_successfully' => 'Utente cancellato correttamente',
'agent_delete_successfully' => 'Agente cancellato correttamente', 'agent_delete_successfully' => 'Agente cancellato correttamente',
'select_another_agent' => 'Seleziona un altro agente', 'select_another_agent' => 'Seleziona un altro agente',
'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agente cancellato e ticket assegnato ad altro agente', 'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agente cancellato e ticket assegnato ad altro agente',
'deleted_user' => 'Utente cancellato', 'deleted_user' => 'Utente cancellato',
'deleted_user_directory' => 'Cartella utente cancellata', 'deleted_user_directory' => 'Cartella utente cancellata',
'restore' => 'Ripristina', 'restore' => 'Ripristina',
'user_restore_successfully' => 'Utente ripristinato correttamente', 'user_restore_successfully' => 'Utente ripristinato correttamente',
/*** updates 28-11-2016***/ /*** updates 28-11-2016***/
'apply' => 'Applica', 'apply' => 'Applica',
/* updates 2-12-2016 **/ /* updates 2-12-2016 **/
'sort-by' => 'Ordina per', 'sort-by' => 'Ordina per',
'created-at' => 'Creato a', 'created-at' => 'Creato a',
'or' => 'o', 'or' => 'o',
'activate' => 'Attiva', 'activate' => 'Attiva',
'system-email-not-configured' => 'Non possiamo processare la richiesta in quanto il sistema non ha configurato alcuna mail per le notifiche. Per favore contatta l\'amministratore.', 'system-email-not-configured' => 'Non possiamo processare la richiesta in quanto il sistema non ha configurato alcuna mail per le notifiche. Per favore contatta l\'amministratore.',
'assign-ticket' => 'Assegna ticket', 'assign-ticket' => 'Assegna ticket',
'can-not-inactive-group' => 'Impossibile disattivare il gruppo con agenti assegnati. Per favore riassegna gli agenti ad un altro gruppo e riprova.', 'can-not-inactive-group' => 'Impossibile disattivare il gruppo con agenti assegnati. Per favore riassegna gli agenti ad un altro gruppo e riprova.',
'internal-note-has-been-added' => 'Note interne aggiunte al ticket', 'internal-note-has-been-added' => 'Note interne aggiunte al ticket',
'active-users' => 'Utenti attivi', 'active-users' => 'Utenti attivi',
'deleted-users' => 'Utenti cancellati', 'deleted-users' => 'Utenti cancellati',
'view-option' => 'Visualizza opzioni', 'view-option' => 'Visualizza opzioni',
'accoutn-not-verified' => 'Account non verificato', 'accoutn-not-verified' => 'Account non verificato',
'enabled' => 'Abilitato', 'enabled' => 'Abilitato',
'disabled' => 'Disabilitato', 'disabled' => 'Disabilitato',
'user-account-is-deleted' => 'Questo account è stato cancellato.', 'user-account-is-deleted' => 'Questo account è stato cancellato.',
'restore-user' => 'Ripristina account utente', 'restore-user' => 'Ripristina account utente',
'delete-account-caution-info' => 'Questo account potrebbe avere ancora ticket aperti nel sistema.', 'delete-account-caution-info' => 'Questo account potrebbe avere ancora ticket aperti nel sistema.',
'reply-can-not-be-empty' => 'La risposta non può essere vuota.', 'reply-can-not-be-empty' => 'La risposta non può essere vuota.',
//update 18-12-2016 //update 18-12-2016
'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Il tuo account è stato creato correttamente. Per favore contatta l\'amministratore in quanto non siamo stati in grado di spedire un codice OTP.', 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Il tuo account è stato creato correttamente. Per favore contatta l\'amministratore in quanto non siamo stati in grado di spedire un codice OTP.',
//update 19-12-2016 //update 19-12-2016
'only-agents' => 'Utenti agenti', 'only-agents' => 'Utenti agenti',
'only-users' => 'Utenti clienti', 'only-users' => 'Utenti clienti',
'banned-users' => 'Utenti bannati', 'banned-users' => 'Utenti bannati',
'inactive-users' => 'Utenti inattivi', 'inactive-users' => 'Utenti inattivi',
'all-users' => 'Tutti gli utenti', 'all-users' => 'Tutti gli utenti',
//update 21-12-2016 //update 21-12-2016
'selected-user-is-already-the-owner' => 'L\'utente selezionato è già il proprietario del ticket.', 'selected-user-is-already-the-owner' => 'L\'utente selezionato è già il proprietario del ticket.',
]; ];

2
resources/lang/it/validation.php
View File

@@ -2,7 +2,7 @@
return [ return [
/* /*
|-------------------------------------------------------------------------- |--------------------------------------------------------------------------
| Validation Language Lines | Validation Language Lines
|-------------------------------------------------------------------------- |--------------------------------------------------------------------------

158
resources/lang/nl/lang.php
View File

@@ -82,26 +82,26 @@ return [
| Register Page | Register Page
|-------------------------------------- |--------------------------------------
*/ */
'registration' => 'Registratie', 'registration' => 'Registratie',
'full_name' => 'Volledige naam', 'full_name' => 'Volledige naam',
'firstname' => 'Voornaam', 'firstname' => 'Voornaam',
'lastname' => 'Achternaam', 'lastname' => 'Achternaam',
'profilepicture' => 'Profielfoto', 'profilepicture' => 'Profielfoto',
'oldpassword' => 'Oude wachtwoord', 'oldpassword' => 'Oude wachtwoord',
'newpassword' => 'Nieuwe wachtwoord', 'newpassword' => 'Nieuwe wachtwoord',
'retype_password' => 'Herhaal wachtwoord', 'retype_password' => 'Herhaal wachtwoord',
'i_agree_to_the' => 'Ik ga akkoord met de', 'i_agree_to_the' => 'Ik ga akkoord met de',
'terms' => 'algemene voorwaarden', 'terms' => 'algemene voorwaarden',
'register' => 'Registreren', 'register' => 'Registreren',
'i_already_have_a_membership' => 'Ik heb al een profiel', 'i_already_have_a_membership' => 'Ik heb al een profiel',
'see-profile1' => 'Klik hier om dit te bekijken ', 'see-profile1' => 'Klik hier om dit te bekijken ',
'see-profile2' => 's profiel', 'see-profile2' => 's profiel',
'activate_your_account_click_on_Link_that_send_to_your_mail' => 'Activeer je account ! Klik op de link welke we naar je e-mailadres hebben gestuurd', 'activate_your_account_click_on_Link_that_send_to_your_mail' => 'Activeer je account ! Klik op de link welke we naar je e-mailadres hebben gestuurd',
'activate_your_account_click_on_Link_that_send_to_your_mail_and_moble' => 'Activeer je account ! Klik op de link welke we naar je e-mailadres hebben gestuur of login op je account en voer de OTP code in welke we naar je mobiele nummer hebben gestuurd.', 'activate_your_account_click_on_Link_that_send_to_your_mail_and_moble' => 'Activeer je account ! Klik op de link welke we naar je e-mailadres hebben gestuur of login op je account en voer de OTP code in welke we naar je mobiele nummer hebben gestuurd.',
'activate_your_account_click_on_Link_that_send_to_your_mail_sms_plugin_inactive_or_not_setup' => 'Account aangemaakt. Neem contact op met de systeembeheer want we konden geen OTP code naar je mobiele nummer verzenden, ook konden we geen e-mail versturen naar je e-mailadres.', 'activate_your_account_click_on_Link_that_send_to_your_mail_sms_plugin_inactive_or_not_setup' => 'Account aangemaakt. Neem contact op met de systeembeheer want we konden geen OTP code naar je mobiele nummer verzenden, ook konden we geen e-mail versturen naar je e-mailadres.',
'this_field_do_not_match_our_records' => 'Dit veld komt niet overeen met onze gegevens.', 'this_field_do_not_match_our_records' => 'Dit veld komt niet overeen met onze gegevens.',
'we_have_e-mailed_your_password_reset_link' => 'We hebben een link verstuurd om je wachtwoord te resetten!', 'we_have_e-mailed_your_password_reset_link' => 'We hebben een link verstuurd om je wachtwoord te resetten!',
"we_can't_find_a_user_with_that_e-mail_address" => 'We kunnen geen gebruiker met dat e-mailadres vinden.', "we_can't_find_a_user_with_that_e-mail_address" => 'We kunnen geen gebruiker met dat e-mailadres vinden.',
/* /*
|-------------------------------------- |--------------------------------------
| Reset Password Page | Reset Password Page
@@ -1532,81 +1532,81 @@ return [
* Followup Updated * Followup Updated
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'followup' => 'Opvolging', 'followup' => 'Opvolging',
'followup_tickets' => 'Opvolg tickets', 'followup_tickets' => 'Opvolg tickets',
'followup_Notification' => 'Opvolging melding', 'followup_Notification' => 'Opvolging melding',
/* /*
*-------------------------------------------------------------------------------------------- *--------------------------------------------------------------------------------------------
*Updated 6-9-2016 *Updated 6-9-2016
*--------------------------------------------------------------------------------------- *---------------------------------------------------------------------------------------
*/ */
'not-available' => 'Niet beschikbaar', 'not-available' => 'Niet beschikbaar',
/* -------------------------------------------------------------------------------------------- /* --------------------------------------------------------------------------------------------
* User Module * User Module
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'confirm_deletion' => 'Verwijderen bevestigen', 'confirm_deletion' => 'Verwijderen bevestigen',
'delete_all_content' => 'Verwijder alle inhoud', 'delete_all_content' => 'Verwijder alle inhoud',
'agent_profile' => 'Medewerker profiel', 'agent_profile' => 'Medewerker profiel',
'change_role_to_admin' => 'Verander naar beheerder', 'change_role_to_admin' => 'Verander naar beheerder',
'change_role_to_user' => 'Verander naar gebruiker', 'change_role_to_user' => 'Verander naar gebruiker',
'change_role_to_agent' => 'Verander naar medewerker', 'change_role_to_agent' => 'Verander naar medewerker',
'change_password' => 'Verander wachtwoord', 'change_password' => 'Verander wachtwoord',
'role_change' => 'Rol aanpassen', 'role_change' => 'Rol aanpassen',
'password_generator' => 'Wachtwoord generator', 'password_generator' => 'Wachtwoord generator',
'depertment' => 'Afdeling', 'depertment' => 'Afdeling',
'duetoday' => 'Einddatum vandaag', 'duetoday' => 'Einddatum vandaag',
'today-due_tickets' => 'Ticket met een einddatum vandaag', 'today-due_tickets' => 'Ticket met een einddatum vandaag',
'password_change_successfully' => 'Wachtwoord succesvol veranderd', 'password_change_successfully' => 'Wachtwoord succesvol veranderd',
'role_change_successfully' => 'Rol succesvol veranderd', 'role_change_successfully' => 'Rol succesvol veranderd',
'user_delete_successfully' => 'Gebruiker succesvol verwijderd', 'user_delete_successfully' => 'Gebruiker succesvol verwijderd',
'agent_delete_successfully' => 'Medewerker succesvol verwijderd', 'agent_delete_successfully' => 'Medewerker succesvol verwijderd',
'select_another_user' => 'Selecteer een andere gebruiker', 'select_another_user' => 'Selecteer een andere gebruiker',
'agent_delete_successfully_and_ticket_assign_to_another_user' => 'Medewerker succesvol verwijderd, het ticket is aan een andere gebruiker toegewezen', 'agent_delete_successfully_and_ticket_assign_to_another_user' => 'Medewerker succesvol verwijderd, het ticket is aan een andere gebruiker toegewezen',
/************************************New updates*************************************/ /************************************New updates*************************************/
/* Translation Required */ /* Translation Required */
/************************************************************************************/ /************************************************************************************/
'deleted_user' => 'Deleted User', 'deleted_user' => 'Deleted User',
'deleted_user_directory' => 'Deleted User Directory', 'deleted_user_directory' => 'Deleted User Directory',
'restore' => 'Restore', 'restore' => 'Restore',
'user_restore_successfully' => 'User restore successfully', 'user_restore_successfully' => 'User restore successfully',
/*** updates 28-11-2016***/ /*** updates 28-11-2016***/
'apply' => 'Apply', 'apply' => 'Apply',
/* updates 2-12-2016 **/ /* updates 2-12-2016 **/
'sort-by' => 'Sort by', 'sort-by' => 'Sort by',
'created-at' => 'Created at', 'created-at' => 'Created at',
'or' => 'OR', 'or' => 'OR',
'activate' => 'Activate', 'activate' => 'Activate',
'system-email-not-configured' => 'We are unable to process email request as the system has no configured email for sending mails. Please contact and report system admin.', 'system-email-not-configured' => 'We are unable to process email request as the system has no configured email for sending mails. Please contact and report system admin.',
'assign-ticket' => 'Assign tickets', 'assign-ticket' => 'Assign tickets',
'can-not-inactive-group' => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.', 'can-not-inactive-group' => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.',
'internal-note-has-been-added' => 'Internal note added to the ticket', 'internal-note-has-been-added' => 'Internal note added to the ticket',
'active-users' => 'Active users', 'active-users' => 'Active users',
'deleted-users' => 'Deleted users', 'deleted-users' => 'Deleted users',
'view-option' => 'View options', 'view-option' => 'View options',
'accoutn-not-verified' => 'User account is not verified', 'accoutn-not-verified' => 'User account is not verified',
'enabled' => 'Enabled', 'enabled' => 'Enabled',
'disabled' => 'Disabled', 'disabled' => 'Disabled',
'user-account-is-deleted' => 'This user account has been deleted.', 'user-account-is-deleted' => 'This user account has been deleted.',
'restore-user' => 'Restore user account', 'restore-user' => 'Restore user account',
'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.', 'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.', 'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.',
//update 18-12-2016 //update 18-12-2016
'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Your account has been created successfully. Please contact admin for account activation as we were not able to send you an OPT code.', 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Your account has been created successfully. Please contact admin for account activation as we were not able to send you an OPT code.',
//update 19-12-2016 //update 19-12-2016
'only-agents' => 'Agent users', 'only-agents' => 'Agent users',
'only-users' => 'Clients users', 'only-users' => 'Clients users',
'banned-users' => 'Banned users', 'banned-users' => 'Banned users',
'inactive-users' => 'Inactive users', 'inactive-users' => 'Inactive users',
'all-users' => 'All users', 'all-users' => 'All users',
//update 21-12-2016 //update 21-12-2016
'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.', 'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.',
//updated 15-5-2017 //updated 15-5-2017
'session-expired' => 'Session expired or invalid, please try again.', 'session-expired' => 'Session expired or invalid, please try again.',
]; ];

170
resources/lang/pt-br/lang.php
View File

@@ -676,7 +676,7 @@ return [
'footer2' => 'Rodapé2', 'footer2' => 'Rodapé2',
'footer3' => 'Rodapé3', 'footer3' => 'Rodapé3',
'footer4' => 'Rodapé4', 'footer4' => 'Rodapé4',
/* /*
|-------------------------------------- |--------------------------------------
| Custom alert box | Custom alert box
|-------------------------------------- |--------------------------------------
@@ -1353,34 +1353,34 @@ return [
'api_configurations' => 'Configurações Api', 'api_configurations' => 'Configurações Api',
'generate_key' => 'Gerar chave', 'generate_key' => 'Gerar chave',
'api_settings' => 'Configurações API', 'api_settings' => 'Configurações API',
/* /*
*----------------------------------------------------------------------------- *-----------------------------------------------------------------------------
* Error log and debugging settings * Error log and debugging settings
*-------------------------------------------------------------------------- *--------------------------------------------------------------------------
* *
*/ */
'error-debug' => 'Logs de erros e depuração', 'error-debug' => 'Logs de erros e depuração',
'debug-options' => 'Opções de depuração', 'debug-options' => 'Opções de depuração',
'view-logs' => 'Exibir logs de erro', 'view-logs' => 'Exibir logs de erro',
'not-authorised-error-debug' => 'Você não está autorizado a acessar a URL', 'not-authorised-error-debug' => 'Você não está autorizado a acessar a URL',
'error-debug-settings' => 'Configurações de erro e depuração', 'error-debug-settings' => 'Configurações de erro e depuração',
'debugging' => 'Modo de depuração', 'debugging' => 'Modo de depuração',
'bugsnag-debugging' => 'Enviar relatórios de falha de aplicativos para ajudar Ladybird melhorar Faveo', 'bugsnag-debugging' => 'Enviar relatórios de falha de aplicativos para ajudar Ladybird melhorar Faveo',
'error-debug-settings-saved-message' => 'Suas configurações de erro e depuração foram salvas com sucesso', 'error-debug-settings-saved-message' => 'Suas configurações de erro e depuração foram salvas com sucesso',
'error-debug-settings-error-message' => 'Você ainda não fez qualquer mudança nas configurações.', 'error-debug-settings-error-message' => 'Você ainda não fez qualquer mudança nas configurações.',
'error-logs' => 'Logs de erros', 'error-logs' => 'Logs de erros',
/*--------------------------------------------------------------------------------------- /*---------------------------------------------------------------------------------------
*Latest update 16-06-2016 *Latest update 16-06-2016
*----------------------------------------------------------------------------------- *-----------------------------------------------------------------------------------
*/ */
'that_email_is not_available_in_this_system' => 'Esse e-mail não está disponível neste sistema', 'that_email_is not_available_in_this_system' => 'Esse e-mail não está disponível neste sistema',
'use_subject' => 'Use Assunto', 'use_subject' => 'Use Assunto',
'reopen' => 'Reabrir', 'reopen' => 'Reabrir',
/*******************************New updated ********************************************/ /*******************************New updated ********************************************/
/* Translation Required */ /* Translation Required */
/***************************************************************************************/ /***************************************************************************************/
'invalid_attempt' => 'Tentativa inválida', 'invalid_attempt' => 'Tentativa inválida',
/* --------------------------------------------------------------------------------------- /* ---------------------------------------------------------------------------------------
* Latest update 27-07-2016 * Latest update 27-07-2016
* ----------------------------------------------------------------------------------- * -----------------------------------------------------------------------------------
@@ -1475,82 +1475,82 @@ return [
* Followup Updated * Followup Updated
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'followup' => 'Acompanhamento', 'followup' => 'Acompanhamento',
'followup_tickets' => 'Tickets em acompanhamento', 'followup_tickets' => 'Tickets em acompanhamento',
'followup_Notification' => 'Notificação de acompanhamento', 'followup_Notification' => 'Notificação de acompanhamento',
/* /*
*-------------------------------------------------------------------------------------------- *--------------------------------------------------------------------------------------------
*Updated 6-9-2016 *Updated 6-9-2016
*-------------------------------------------------------------------------------------------- *--------------------------------------------------------------------------------------------
*/ */
'not-available' => 'Não disponível', 'not-available' => 'Não disponível',
/* -------------------------------------------------------------------------------------------- /* --------------------------------------------------------------------------------------------
* User Module * User Module
* --------------------------------------------------------------------------------------------- * ---------------------------------------------------------------------------------------------
*/ */
'agent_report' => 'Relatório do agente', 'agent_report' => 'Relatório do agente',
'assign_tickets' => 'Atribuir ticket', 'assign_tickets' => 'Atribuir ticket',
'delete_agent' => 'Deletar agente', 'delete_agent' => 'Deletar agente',
'delete_user' => 'Deletar usuário', 'delete_user' => 'Deletar usuário',
'confirm_deletion' => 'Confirmar exclusão', 'confirm_deletion' => 'Confirmar exclusão',
'delete_all_content' => 'Deletar todo conteúdo', 'delete_all_content' => 'Deletar todo conteúdo',
'agent_profile' => 'Perfil do agente', 'agent_profile' => 'Perfil do agente',
'change_role_to_admin' => 'Alterar função para admin', 'change_role_to_admin' => 'Alterar função para admin',
'change_role_to_user' => 'Alterar função para usuário', 'change_role_to_user' => 'Alterar função para usuário',
'change_role_to_agent' => 'Alterar função para agente', 'change_role_to_agent' => 'Alterar função para agente',
'change_password' => 'Alterar senha', 'change_password' => 'Alterar senha',
'role_change' => 'Alterar função', 'role_change' => 'Alterar função',
'password_generator' => 'Gerador de senha', 'password_generator' => 'Gerador de senha',
'depertment' => 'Depertamento', 'depertment' => 'Depertamento',
'duetoday' => 'Vencendo hoje', 'duetoday' => 'Vencendo hoje',
'today-due_tickets' => 'Tickets vencendo hoje', 'today-due_tickets' => 'Tickets vencendo hoje',
'password_change_successfully' => 'Senha alterada com sucesso', 'password_change_successfully' => 'Senha alterada com sucesso',
'role_change_successfully' => 'Função alterada com sucesso', 'role_change_successfully' => 'Função alterada com sucesso',
'user_delete_successfully' => 'Usuário excluído com sucesso', 'user_delete_successfully' => 'Usuário excluído com sucesso',
'agent_delete_successfully' => 'Agente excluído com sucesso', 'agent_delete_successfully' => 'Agente excluído com sucesso',
'select_another_agent' => 'Escolher outro agente', 'select_another_agent' => 'Escolher outro agente',
'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agente excluído com sucesso e ticket associado a outro agente', 'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agente excluído com sucesso e ticket associado a outro agente',
'deleted_user' => 'Usuário excluído', 'deleted_user' => 'Usuário excluído',
'deleted_user_directory' => 'Diretório de usuário excluído', 'deleted_user_directory' => 'Diretório de usuário excluído',
'restore' => 'Restaurar', 'restore' => 'Restaurar',
'user_restore_successfully' => 'Usuário restaurado com sucesso', 'user_restore_successfully' => 'Usuário restaurado com sucesso',
/*** updates 28-11-2016***/ /*** updates 28-11-2016***/
'apply' => 'Aplicar', 'apply' => 'Aplicar',
/* updates 2-12-2016 **/ /* updates 2-12-2016 **/
'sort-by' => 'Ordenar por', 'sort-by' => 'Ordenar por',
'created-at' => 'Criado em', 'created-at' => 'Criado em',
'or' => 'OU', 'or' => 'OU',
'activate' => 'Ativar', 'activate' => 'Ativar',
'system-email-not-configured' => 'Não podemos processar a solicitação de email, pois o sistema não possui email configurado para o envio de emails. Entre em contato e relate ao administrador do sistema.', 'system-email-not-configured' => 'Não podemos processar a solicitação de email, pois o sistema não possui email configurado para o envio de emails. Entre em contato e relate ao administrador do sistema.',
'assign-ticket' => 'Atribuir tickets', 'assign-ticket' => 'Atribuir tickets',
'can-not-inactive-group' => 'Não é possível tornar o grupo inativo, pois possui agentes atribuídos. Atribua esses agentes a outro grupo e tente novamente.', 'can-not-inactive-group' => 'Não é possível tornar o grupo inativo, pois possui agentes atribuídos. Atribua esses agentes a outro grupo e tente novamente.',
'internal-note-has-been-added' => 'Nota interna adicionada ao ticket', 'internal-note-has-been-added' => 'Nota interna adicionada ao ticket',
'active-users' => 'Usuários ativos', 'active-users' => 'Usuários ativos',
'deleted-users' => 'Usuários excluídos', 'deleted-users' => 'Usuários excluídos',
'view-option' => 'Ver opções', 'view-option' => 'Ver opções',
'accoutn-not-verified' => 'Conta de usuário não está verificada', 'accoutn-not-verified' => 'Conta de usuário não está verificada',
'enabled' => 'Habilitado', 'enabled' => 'Habilitado',
'disabled' => 'Desabilitado', 'disabled' => 'Desabilitado',
'user-account-is-deleted' => 'Esta conta de usuário foi excluída.', 'user-account-is-deleted' => 'Esta conta de usuário foi excluída.',
'restore-user' => 'Restaurar conta de usuário', 'restore-user' => 'Restaurar conta de usuário',
'delete-account-caution-info' => 'Observe que esta conta ainda pode ter tickets abertos no sistema.', 'delete-account-caution-info' => 'Observe que esta conta ainda pode ter tickets abertos no sistema.',
'reply-can-not-be-empty' => 'A resposta não pode ficar em branco. Digite sua resposta.', 'reply-can-not-be-empty' => 'A resposta não pode ficar em branco. Digite sua resposta.',
//update 18-12-2016 //update 18-12-2016
'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Sua conta foi criada com sucesso. Entre em contato com o administrador para ativar a conta, pois não foi possível enviar um código OPT.', 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Sua conta foi criada com sucesso. Entre em contato com o administrador para ativar a conta, pois não foi possível enviar um código OPT.',
//update 19-12-2016 //update 19-12-2016
'only-agents' => 'Usuários agentes', 'only-agents' => 'Usuários agentes',
'only-users' => 'Usuários clientes', 'only-users' => 'Usuários clientes',
'banned-users' => 'Usuários banidos', 'banned-users' => 'Usuários banidos',
'inactive-users' => 'Usuários inativos', 'inactive-users' => 'Usuários inativos',
'all-users' => 'Todos os usuários', 'all-users' => 'Todos os usuários',
//update 21-12-2016 //update 21-12-2016
'selected-user-is-already-the-owner' => 'O usuário selecionado já é o proprietário deste ticket.', 'selected-user-is-already-the-owner' => 'O usuário selecionado já é o proprietário deste ticket.',
//updated 15-5-2017 //updated 15-5-2017
'session-expired' => 'Sessão expirada ou inválida, tente novamente.', 'session-expired' => 'Sessão expirada ou inválida, tente novamente.',
]; ];

172
resources/lang/pt/lang.php
View File

@@ -677,7 +677,7 @@ return [
'footer2' => 'Rodapé2', 'footer2' => 'Rodapé2',
'footer3' => 'Rodapé3', 'footer3' => 'Rodapé3',
'footer4' => 'Rodapé4', 'footer4' => 'Rodapé4',
/* /*
|-------------------------------------- |--------------------------------------
| Custom alert box | Custom alert box
|-------------------------------------- |--------------------------------------
@@ -1077,7 +1077,7 @@ return [
'user-exists' => 'Usuário já existe. Tente procurar usuários existentes.', 'user-exists' => 'Usuário já existe. Tente procurar usuários existentes.',
'valid-email' => 'Informe um endereço de e-mail válido.', 'valid-email' => 'Informe um endereço de e-mail válido.',
'search_user' => 'Procurar usuário', 'search_user' => 'Procurar usuário',
'merge-ticket' => 'Vincular ticket', 'merge-ticket' => 'Vincular ticket',
'title' => 'Título', 'title' => 'Título',
'merge' => 'Vincular', 'merge' => 'Vincular',
'select_tickets' => 'Selecione tickets para vincular', 'select_tickets' => 'Selecione tickets para vincular',
@@ -1355,34 +1355,34 @@ return [
'api_configurations' => 'Configurações Api', 'api_configurations' => 'Configurações Api',
'generate_key' => 'Gerar chave', 'generate_key' => 'Gerar chave',
'api_settings' => 'Configurações API', 'api_settings' => 'Configurações API',
/* /*
*----------------------------------------------------------------------------- *-----------------------------------------------------------------------------
* Error log and debugging settings * Error log and debugging settings
*-------------------------------------------------------------------------- *--------------------------------------------------------------------------
* *
*/ */
'error-debug' => 'Logs de erros e depuração', 'error-debug' => 'Logs de erros e depuração',
'debug-options' => 'Opções de depuração', 'debug-options' => 'Opções de depuração',
'view-logs' => 'Exibir logs de erro', 'view-logs' => 'Exibir logs de erro',
'not-authorised-error-debug' => 'Você não está autorizado a acessar a URL', 'not-authorised-error-debug' => 'Você não está autorizado a acessar a URL',
'error-debug-settings' => 'Configurações de erro e depuração', 'error-debug-settings' => 'Configurações de erro e depuração',
'debugging' => 'Modo de depuração', 'debugging' => 'Modo de depuração',
'bugsnag-debugging' => 'Enviar relatórios de falha de aplicativos para ajudar Ladybird melhorar Faveo', 'bugsnag-debugging' => 'Enviar relatórios de falha de aplicativos para ajudar Ladybird melhorar Faveo',
'error-debug-settings-saved-message' => 'Suas configurações de erro e depuração foram salvas com sucesso', 'error-debug-settings-saved-message' => 'Suas configurações de erro e depuração foram salvas com sucesso',
'error-debug-settings-error-message' => 'Você ainda não fez qualquer mudança nas configurações.', 'error-debug-settings-error-message' => 'Você ainda não fez qualquer mudança nas configurações.',
'error-logs' => 'Logs de erros', 'error-logs' => 'Logs de erros',
/*--------------------------------------------------------------------------------------- /*---------------------------------------------------------------------------------------
*Latest update 16-06-2016 *Latest update 16-06-2016
*----------------------------------------------------------------------------------- *-----------------------------------------------------------------------------------
*/ */
'that_email_is not_available_in_this_system' => 'Esse e-mail não está disponível neste sistema', 'that_email_is not_available_in_this_system' => 'Esse e-mail não está disponível neste sistema',
'use_subject' => 'Use Assunto', 'use_subject' => 'Use Assunto',
'reopen' => 'Reabrir', 'reopen' => 'Reabrir',
/*******************************New updated ********************************************/ /*******************************New updated ********************************************/
/* Translation Required */ /* Translation Required */
/***************************************************************************************/ /***************************************************************************************/
'invalid_attempt' => 'Invalid Attempt', 'invalid_attempt' => 'Invalid Attempt',
/* --------------------------------------------------------------------------------------- /* ---------------------------------------------------------------------------------------
* Latest update 27-07-2016 * Latest update 27-07-2016
* ----------------------------------------------------------------------------------- * -----------------------------------------------------------------------------------
@@ -1477,82 +1477,82 @@ return [
* Followup Updated * Followup Updated
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'followup' => 'Followup', 'followup' => 'Followup',
'followup_tickets' => 'Followup tickets', 'followup_tickets' => 'Followup tickets',
'followup_Notification' => 'Followup notification', 'followup_Notification' => 'Followup notification',
/* /*
*-------------------------------------------------------------------------------------------- *--------------------------------------------------------------------------------------------
*Updated 6-9-2016 *Updated 6-9-2016
*--------------------------------------------------------------------------------------- *---------------------------------------------------------------------------------------
*/ */
'not-available' => 'Not available', 'not-available' => 'Not available',
/* -------------------------------------------------------------------------------------------- /* --------------------------------------------------------------------------------------------
* User Module * User Module
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'agent_report' => 'Agent report', 'agent_report' => 'Agent report',
'assign_tickets' => 'Assign tickets', 'assign_tickets' => 'Assign tickets',
'delete_agent' => 'Delete agent', 'delete_agent' => 'Delete agent',
'delete_user' => 'Delete user', 'delete_user' => 'Delete user',
'confirm_deletion' => 'Confirm deletion', 'confirm_deletion' => 'Confirm deletion',
'delete_all_content' => 'Delete all content', 'delete_all_content' => 'Delete all content',
'agent_profile' => 'Agent profile', 'agent_profile' => 'Agent profile',
'change_role_to_admin' => 'Change role to admin', 'change_role_to_admin' => 'Change role to admin',
'change_role_to_user' => 'Change role to user', 'change_role_to_user' => 'Change role to user',
'change_role_to_agent' => 'Change role to agent', 'change_role_to_agent' => 'Change role to agent',
'change_password' => 'Change password', 'change_password' => 'Change password',
'role_change' => 'Role change', 'role_change' => 'Role change',
'password_generator' => 'Password generator', 'password_generator' => 'Password generator',
'depertment' => 'Depertment', 'depertment' => 'Depertment',
'duetoday' => 'Due today', 'duetoday' => 'Due today',
'today-due_tickets' => 'Today\'s due ticekts', 'today-due_tickets' => 'Today\'s due ticekts',
'password_change_successfully' => 'Password changed successfully', 'password_change_successfully' => 'Password changed successfully',
'role_change_successfully' => 'Role changed successfully', 'role_change_successfully' => 'Role changed successfully',
'user_delete_successfully' => 'User deleted successfully', 'user_delete_successfully' => 'User deleted successfully',
'agent_delete_successfully' => 'Agent deleted successfully', 'agent_delete_successfully' => 'Agent deleted successfully',
'select_another_agent' => 'Select another agent', 'select_another_agent' => 'Select another agent',
'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent deleted successfully and ticket assigned to another agent', 'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent deleted successfully and ticket assigned to another agent',
'deleted_user' => 'Deleted User', 'deleted_user' => 'Deleted User',
'deleted_user_directory' => 'Deleted User Directory', 'deleted_user_directory' => 'Deleted User Directory',
'restore' => 'Restore', 'restore' => 'Restore',
'user_restore_successfully' => 'User restore successfully', 'user_restore_successfully' => 'User restore successfully',
/*** updates 28-11-2016***/ /*** updates 28-11-2016***/
'apply' => 'Apply', 'apply' => 'Apply',
/* updates 2-12-2016 **/ /* updates 2-12-2016 **/
'sort-by' => 'Sort by', 'sort-by' => 'Sort by',
'created-at' => 'Created at', 'created-at' => 'Created at',
'or' => 'OR', 'or' => 'OR',
'activate' => 'Activate', 'activate' => 'Activate',
'system-email-not-configured' => 'We are unable to process email request as the system has no configured email for sending mails. Please contact and report system admin.', 'system-email-not-configured' => 'We are unable to process email request as the system has no configured email for sending mails. Please contact and report system admin.',
'assign-ticket' => 'Assign tickets', 'assign-ticket' => 'Assign tickets',
'can-not-inactive-group' => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.', 'can-not-inactive-group' => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.',
'internal-note-has-been-added' => 'Internal note added to the ticket', 'internal-note-has-been-added' => 'Internal note added to the ticket',
'active-users' => 'Active users', 'active-users' => 'Active users',
'deleted-users' => 'Deleted users', 'deleted-users' => 'Deleted users',
'view-option' => 'View options', 'view-option' => 'View options',
'accoutn-not-verified' => 'User account is not verified', 'accoutn-not-verified' => 'User account is not verified',
'enabled' => 'Enabled', 'enabled' => 'Enabled',
'disabled' => 'Disabled', 'disabled' => 'Disabled',
'user-account-is-deleted' => 'This user account has been deleted.', 'user-account-is-deleted' => 'This user account has been deleted.',
'restore-user' => 'Restore user account', 'restore-user' => 'Restore user account',
'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.', 'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.', 'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.',
//update 18-12-2016 //update 18-12-2016
'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Your account has been created successfully. Please contact admin for account activation as we were not able to send you an OPT code.', 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Your account has been created successfully. Please contact admin for account activation as we were not able to send you an OPT code.',
//update 19-12-2016 //update 19-12-2016
'only-agents' => 'Agent users', 'only-agents' => 'Agent users',
'only-users' => 'Clients users', 'only-users' => 'Clients users',
'banned-users' => 'Banned users', 'banned-users' => 'Banned users',
'inactive-users' => 'Inactive users', 'inactive-users' => 'Inactive users',
'all-users' => 'All users', 'all-users' => 'All users',
//update 21-12-2016 //update 21-12-2016
'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.', 'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.',
//updated 15-5-2017 //updated 15-5-2017
'session-expired' => 'Session expired or invalid, please try again.', 'session-expired' => 'Session expired or invalid, please try again.',
]; ];

130
resources/lang/ru/lang.php
View File

@@ -987,81 +987,81 @@ return [
* Followup Updated * Followup Updated
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'followup' => 'Followup', 'followup' => 'Followup',
'followup_tickets' => 'Followup tickets', 'followup_tickets' => 'Followup tickets',
'followup_Notification' => 'Followup notification', 'followup_Notification' => 'Followup notification',
/* /*
*-------------------------------------------------------------------------------------------- *--------------------------------------------------------------------------------------------
*Updated 6-9-2016 *Updated 6-9-2016
*--------------------------------------------------------------------------------------- *---------------------------------------------------------------------------------------
*/ */
'not-available' => 'Not available', 'not-available' => 'Not available',
/* -------------------------------------------------------------------------------------------- /* --------------------------------------------------------------------------------------------
* User Module * User Module
* -------------------------------------------------------------------------------------------- * --------------------------------------------------------------------------------------------
*/ */
'agent_report' => 'Agent report', 'agent_report' => 'Agent report',
'assign_tickets' => 'Assign tickets', 'assign_tickets' => 'Assign tickets',
'delete_agent' => 'Delete agent', 'delete_agent' => 'Delete agent',
'delete_user' => 'Delete user', 'delete_user' => 'Delete user',
'confirm_deletion' => 'Confirm deletion', 'confirm_deletion' => 'Confirm deletion',
'delete_all_content' => 'Delete all content', 'delete_all_content' => 'Delete all content',
'agent_profile' => 'Agent profile', 'agent_profile' => 'Agent profile',
'change_role_to_admin' => 'Change role to admin', 'change_role_to_admin' => 'Change role to admin',
'change_role_to_user' => 'Change role to user', 'change_role_to_user' => 'Change role to user',
'change_role_to_agent' => 'Change role to agent', 'change_role_to_agent' => 'Change role to agent',
'change_password' => 'Change password', 'change_password' => 'Change password',
'role_change' => 'Role change', 'role_change' => 'Role change',
'password_generator' => 'Password generator', 'password_generator' => 'Password generator',
'depertment' => 'Depertment', 'depertment' => 'Depertment',
'duetoday' => 'Due today', 'duetoday' => 'Due today',
'today-due_tickets' => 'Today\'s due ticekts', 'today-due_tickets' => 'Today\'s due ticekts',
'password_change_successfully' => 'Password changed successfully', 'password_change_successfully' => 'Password changed successfully',
'role_change_successfully' => 'Role changed successfully', 'role_change_successfully' => 'Role changed successfully',
'user_delete_successfully' => 'User deleted successfully', 'user_delete_successfully' => 'User deleted successfully',
'agent_delete_successfully' => 'Agent deleted successfully', 'agent_delete_successfully' => 'Agent deleted successfully',
'select_another_agent' => 'Select another agent', 'select_another_agent' => 'Select another agent',
'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent deleted successfully and ticket assigned to another agent', 'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent deleted successfully and ticket assigned to another agent',
'deleted_user' => 'Deleted User', 'deleted_user' => 'Deleted User',
'deleted_user_directory' => 'Deleted User Directory', 'deleted_user_directory' => 'Deleted User Directory',
'restore' => 'Restore', 'restore' => 'Restore',
'user_restore_successfully' => 'User restore successfully', 'user_restore_successfully' => 'User restore successfully',
/*** updates 28-11-2016***/ /*** updates 28-11-2016***/
'apply' => 'Apply', 'apply' => 'Apply',
/* updates 2-12-2016 **/ /* updates 2-12-2016 **/
'sort-by' => 'Sort by', 'sort-by' => 'Sort by',
'created-at' => 'Created at', 'created-at' => 'Created at',
'or' => 'OR', 'or' => 'OR',
'activate' => 'Activate', 'activate' => 'Activate',
'system-email-not-configured' => 'We are unable to process email request as the system has no configured email for sending mails. Please contact and report system admin.', 'system-email-not-configured' => 'We are unable to process email request as the system has no configured email for sending mails. Please contact and report system admin.',
'assign-ticket' => 'Assign tickets', 'assign-ticket' => 'Assign tickets',
'can-not-inactive-group' => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.', 'can-not-inactive-group' => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.',
'internal-note-has-been-added' => 'Internal note added to the ticket', 'internal-note-has-been-added' => 'Internal note added to the ticket',
'active-users' => 'Active users', 'active-users' => 'Active users',
'deleted-users' => 'Deleted users', 'deleted-users' => 'Deleted users',
'view-option' => 'View options', 'view-option' => 'View options',
'accoutn-not-verified' => 'User account is not verified', 'accoutn-not-verified' => 'User account is not verified',
'enabled' => 'Enabled', 'enabled' => 'Enabled',
'disabled' => 'Disabled', 'disabled' => 'Disabled',
'user-account-is-deleted' => 'This user account has been deleted.', 'user-account-is-deleted' => 'This user account has been deleted.',
'restore-user' => 'Restore user account', 'restore-user' => 'Restore user account',
'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.', 'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.', 'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.',
//update 18-12-2016 //update 18-12-2016
'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Your account has been created successfully. Please contact admin for account activation as we were not able to send you an OPT code.', 'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Your account has been created successfully. Please contact admin for account activation as we were not able to send you an OPT code.',
//update 19-12-2016 //update 19-12-2016
'only-agents' => 'Agent users', 'only-agents' => 'Agent users',
'only-users' => 'Clients users', 'only-users' => 'Clients users',
'banned-users' => 'Banned users', 'banned-users' => 'Banned users',
'inactive-users' => 'Inactive users', 'inactive-users' => 'Inactive users',
'all-users' => 'All users', 'all-users' => 'All users',
//update 21-12-2016 //update 21-12-2016
'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.', 'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.',
//updated 15-5-2017 //updated 15-5-2017
'session-expired' => 'Session expired or invalid, please try again.', 'session-expired' => 'Session expired or invalid, please try again.',
]; ];

2
resources/lang/zh-hans/lang.php
View File

@@ -1589,7 +1589,7 @@ return [
'days' => '天', 'days' => '天',
'months' => '月', 'months' => '月',
'year' => '年', 'year' => '年',
// department change // department change
'change_department' => '改变部门', 'change_department' => '改变部门',
'ticket_department_successfully_changed' => '成功改变工单部门', 'ticket_department_successfully_changed' => '成功改变工单部门',
'select_another_department' => '选择另一个部门', 'select_another_department' => '选择另一个部门',

8
resources/views/themes/default1/agent/kb/article/image.php
View File

@@ -14,10 +14,10 @@ if (isset($_FILES['image'])) {
$link = "http://$_SERVER[HTTP_HOST]".'/codex/'.$path; $link = "http://$_SERVER[HTTP_HOST]".'/codex/'.$path;
//Here we are constructing the JSON Object //Here we are constructing the JSON Object
$res = ['upload' => [ $res = ['upload' => [
'links' => ['original' => $link], 'links' => ['original' => $link],
'image' => ['width' => $data[0], 'image' => ['width' => $data[0],
'height' => $data[1], 'height' => $data[1],
], ],
]]; ]];
//echo out the response :) //echo out the response :)
echo json_encode($res); echo json_encode($res);

3
tests/DuskTestCase.php
View File

@@ -30,7 +30,8 @@ abstract class DuskTestCase extends BaseTestCase
protected function driver() protected function driver()
{ {
return RemoteWebDriver::create( return RemoteWebDriver::create(
'http://localhost:9515', DesiredCapabilities::chrome() 'http://localhost:9515',
DesiredCapabilities::chrome()
); );
} }
} }