bug-fix-patch-8
# correcting comparision between integer number and string number # Importing help topic's set priority and auto-assigne while creating ticket from cleint panel.
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@@ -2218,7 +2218,7 @@ class TicketController extends Controller
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if ($count === 1) {
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$user_id = $user->id;
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$ticket = Tickets::where('id', '=', $id)->first();
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if ($user_id === $ticket->user_id) {
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if ($user_id === (int)$ticket->user_id) {
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return 400;
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}
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$ticket_number = $ticket->ticket_number;
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@@ -178,10 +178,13 @@ class FormController extends Controller
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$sla = $ticket_settings->first()->sla;
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// $priority = $ticket_settings->first()->priority;
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$default_priority = Ticket_Priority::where('is_default', '=', 1)->first();
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$default_priority = Ticket_Priority::where('is_default', '=', 1)->first();
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$user_priority = CommonSettings::where('option_name', '=', 'user_priority')->first();
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if (!($request->input('priority'))) {
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$priority = $default_priority->priority_id;
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if ($helpTopicObj->exists() && ($helpTopicObj->value('status') == 1)) {
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$priority = $helpTopicObj->value('priority');
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}
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} else {
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$priority = $request->input('priority');
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}
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@@ -189,6 +192,9 @@ class FormController extends Controller
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$attachments = $request->file('attachment');
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$collaborator = null;
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$assignto = null;
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if ($helpTopicObj->exists() && ($helpTopicObj->value('status') == 1)) {
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$assignto = $helpTopicObj->value('auto_assign');
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}
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$auto_response = 0;
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$team_assign = null;
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if ($phone != null || $mobile_number != null) {
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