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@@ -2,7 +2,7 @@
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<?php
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return array(
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/*
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/*
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|----------------------------------------------------------------------------------------
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| Authentication Pages [English(en)]
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|----------------------------------------------------------------------------------------
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@@ -28,16 +28,16 @@ return array(
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|--------------------------------------
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*/
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'Login_to_start_your_session' => 'Login to start your session',
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'login' => 'Login',
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'remember' => 'Remember Me',
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'signmein' => 'Sign me In',
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'iforgot' => 'I forgot my Password',
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'email_address' => 'E-Mail Address',
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'password' => 'Password',
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'woops' => 'Whoops!',
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'theirisproblem' => 'There were some problems with your input.',
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'login' => 'Login',
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'e-mail' => 'E-mail',
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'login' => 'Login',
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'remember' => 'Remember Me',
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'signmein' => 'Sign me In',
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'iforgot' => 'I forgot my Password',
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'email_address' => 'E-Mail Address',
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'password' => 'Password',
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'woops' => 'Whoops!',
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'theirisproblem' => 'There were some problems with your input.',
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'login' => 'Login',
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'e-mail' => 'E-mail',
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'reg_new_member' => 'Register a new membership',
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/*
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@@ -45,34 +45,34 @@ return array(
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| Register Page
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|--------------------------------------
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*/
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'registration' => 'Registration',
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'full_name' => 'Full name',
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'registration' => 'Registration',
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'full_name' => 'Full name',
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'firstname' => 'First Name',
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'lastname' => 'Last Name',
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'profilepicture' => 'Profile Picture',
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'oldpassword' => 'Old Password',
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'newpassword' => 'New Password',
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'retype_password' => 'Retype Password',
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'i_agree_to_the' => 'I agree to the',
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'terms' => 'terms',
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'register' => 'Register',
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'i_already_have_a_membership' => 'I already have a membership',
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'retype_password' => 'Retype Password',
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'i_agree_to_the' => 'I agree to the',
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'terms' => 'terms',
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'register' => 'Register',
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'i_already_have_a_membership' => 'I already have a membership',
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/*
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/*
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|--------------------------------------
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| Reset Password Page
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|--------------------------------------
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*/
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'reset_password' => 'Reset Password',
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'reset_password' => 'Reset Password',
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/*
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|--------------------------------------
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| Forgot Password Page
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|--------------------------------------
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*/
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'i_know_my_password' => 'I know my password',
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'recover_passord' => 'Recover Password',
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'send_password_reset_link' => 'Send pasword Reset Link',
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'i_know_my_password' => 'I know my password',
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'recover_passord' => 'Recover Password',
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'send_password_reset_link' => 'Send pasword Reset Link',
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'enter_email_to_reset_password' => 'Enter E-mail to reset password',
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'link' => 'Link',
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@@ -152,7 +152,7 @@ return array(
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'message' =>'Message',
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'send' =>'Send',
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/*
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/*
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|----------------------------------------------------------------------------------------
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| Settings Pages [English(en)]
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|----------------------------------------------------------------------------------------
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@@ -168,61 +168,61 @@ return array(
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| Company Settings Page
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|--------------------------------------
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*/
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'company' =>'Company',
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'website' =>'Website',
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'phone' =>'Phone',
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'address' =>'Address',
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'landing' =>'Landing Page',
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'offline' =>'Offline Page',
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'thank' =>'Thank Page',
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'logo' =>'Logo',
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'save' =>'Save',
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'company' =>'Company',
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'website' =>'Website',
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'phone' =>'Phone',
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'address' =>'Address',
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'landing' =>'Landing Page',
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'offline' =>'Offline Page',
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'thank' =>'Thank Page',
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'logo' =>'Logo',
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'save' =>'Save',
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/*
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/*
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|--------------------------------------
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| System Settings Page
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|--------------------------------------
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*/
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'system' =>'System',
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'online' =>'Online',
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'offline' =>'Offline',
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'name/title' =>'Name/Title',
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'pagesize' =>'Page Size',
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'url' =>'URL',
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'default_department'=>'Default Department',
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'loglevel' =>'Log Level',
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'purglog' =>'Purge Logs',
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'nameformat' =>'Name Formatting',
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'timeformat' =>'Time Format',
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'system' =>'System',
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'online' =>'Online',
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'offline' =>'Offline',
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'name/title' =>'Name/Title',
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'pagesize' =>'Page Size',
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'url' =>'URL',
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'default_department'=>'Default Department',
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'loglevel' =>'Log Level',
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'purglog' =>'Purge Logs',
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'nameformat' =>'Name Formatting',
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'timeformat' =>'Time Format',
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'date' => 'Date',
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'dateformat' =>'Date Format',
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'date_time' =>'Date And Time Format',
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'day_date_time' =>'Day,Date And Time Format',
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'timezone' =>'Default Time Zone',
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'dateformat' =>'Date Format',
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'date_time' =>'Date And Time Format',
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'day_date_time' =>'Day,Date And Time Format',
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'timezone' =>'Default Time Zone',
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/*
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|--------------------------------------
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| Email Settings Page
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|--------------------------------------
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*/
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'email' =>'Email',
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'default_template' =>'Default Template Set:',
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'default_system_email' =>'Default System Email:',
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'default_alert_email' =>'Default Alert Email:',
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'admin_email' =>'Admins Email Address:',
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'email_fetch' =>'Email Fetching:',
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'enable' =>'Enable',
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'default_MTA' =>'Default MTA',
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'fetch_auto-corn' =>'Fetch on auto-cron',
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'strip_quoted_reply' =>'Strip Quoted Reply',
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'reply_separator' =>'Reply Separator Tag',
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'accept_all_email' =>'Accept All Emails',
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'accept_email_unknown' =>'Accept email from unknown Users',
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'accept_email_collab' =>'Accept Email Collaborators',
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'automatically_and_collab_from_email'=>'Automatically add collaborators from email fields',
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'default_alert_email' =>'Default Alert Email',
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'attachments' =>'Attachments',
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'email_attahment_user' =>'Email attachments to the user',
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'email' =>'Email',
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'default_template' =>'Default Template Set:',
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'default_system_email' =>'Default System Email:',
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'default_alert_email' =>'Default Alert Email:',
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'admin_email' =>'Admins Email Address:',
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'email_fetch' =>'Email Fetching:',
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'enable' =>'Enable',
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'default_MTA' =>'Default MTA',
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'fetch_auto-corn' =>'Fetch on auto-cron',
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'strip_quoted_reply' =>'Strip Quoted Reply',
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'reply_separator' =>'Reply Separator Tag',
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'accept_all_email' =>'Accept All Emails',
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'accept_email_unknown' =>'Accept email from unknown Users',
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'accept_email_collab' =>'Accept Email Collaborators',
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'automatically_and_collab_from_email'=>'Automatically add collaborators from email fields',
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'default_alert_email' =>'Default Alert Email',
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'attachments' =>'Attachments',
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'email_attahment_user' =>'Email attachments to the user',
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'cron_notification' => 'Enable Notification cron',
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/*
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@@ -230,81 +230,81 @@ return array(
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| Ticket Settings Page
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|--------------------------------------
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*/
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'ticket' =>'Ticket',
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'default_ticket_number_format' =>'Default Ticket Number Format',
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'default_ticket_number_sequence' =>'Default Ticket Number Sequence',
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'default_status' =>'Default Status',
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'default_priority' =>'Default Priority',
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'default_sla' =>'Default SLA',
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'default_help_topic' =>'Default Help Topic',
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'maximum_open_tickets' =>'Maximum Open Tickets',
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'agent_collision_avoidance_duration'=>'Agent Collision Avoidance Duration',
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'human_verification' =>'Human Verification',
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'claim_on_response' =>'Claim on Response',
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'assigned_tickets' =>'Assigned Tickets',
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'answered_tickets' =>'Answered Tickets',
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'agent_identity_masking' =>'Agent Identity Masking',
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'enable_HTML_ticket_thread' =>'Enable HTML Ticket Thread',
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'allow_client_updates' =>'Allow Client Updates',
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'ticket' =>'Ticket',
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'default_ticket_number_format' =>'Default Ticket Number Format',
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'default_ticket_number_sequence' =>'Default Ticket Number Sequence',
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'default_status' =>'Default Status',
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'default_priority' =>'Default Priority',
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'default_sla' =>'Default SLA',
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'default_help_topic' =>'Default Help Topic',
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'maximum_open_tickets' =>'Maximum Open Tickets',
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'agent_collision_avoidance_duration'=>'Agent Collision Avoidance Duration',
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'human_verification' =>'Human Verification',
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'claim_on_response' =>'Claim on Response',
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'assigned_tickets' =>'Assigned Tickets',
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'answered_tickets' =>'Answered Tickets',
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'agent_identity_masking' =>'Agent Identity Masking',
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'enable_HTML_ticket_thread' =>'Enable HTML Ticket Thread',
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'allow_client_updates' =>'Allow Client Updates',
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/*
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|--------------------------------------
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| Access Settings Page
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|--------------------------------------
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*/
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'access' =>'Access',
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'expiration_policy' =>'Password Expiration Policy',
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'allow_password_resets' =>'Allow Password Resets',
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'reset_token_expiration' =>'Reset Token Expiration',
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'agent_session_timeout' =>'Agent Session Timeout',
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'bind_agent_session_IP' =>'Bind Agent Session to IP',
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'registration_required' =>'Registration Required',
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'require_registration_and_login_to_create_tickets' =>'Require registration and login to create tickets',
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'registration_method' =>'Registration Method',
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'user_session_timeout' =>'User Session Timeout',
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'client_quick_access' =>'Client Quick Access',
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'access' =>'Access',
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'expiration_policy' =>'Password Expiration Policy',
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'allow_password_resets' =>'Allow Password Resets',
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'reset_token_expiration' =>'Reset Token Expiration',
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'agent_session_timeout' =>'Agent Session Timeout',
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'bind_agent_session_IP' =>'Bind Agent Session to IP',
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'registration_required' =>'Registration Required',
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'require_registration_and_login_to_create_tickets' =>'Require registration and login to create tickets',
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'registration_method' =>'Registration Method',
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'user_session_timeout' =>'User Session Timeout',
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'client_quick_access' =>'Client Quick Access',
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/*
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|--------------------------------------
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| Auto-Response Settings Page
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|--------------------------------------
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*/
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'auto_responce' =>'Auto-Responce',
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'new_ticket' =>'New Ticket',
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'new_ticket_by_agent' =>'New Ticket by Agent',
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'new_message' =>'New Message',
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'submitter' =>'Submitter : ',
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'send_receipt_confirmation' =>'Send Receipt Confirmation',
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'participants' =>'Participants : ',
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'send_new_activity_notice' =>'Send new activity notice',
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'overlimit_notice' =>'Overlimit Notice',
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'email_attachments_to_the_user' =>'Email attachments to the user',
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'auto_responce' =>'Auto-Responce',
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'new_ticket' =>'New Ticket',
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'new_ticket_by_agent' =>'New Ticket by Agent',
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'new_message' =>'New Message',
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'submitter' =>'Submitter : ',
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'send_receipt_confirmation' =>'Send Receipt Confirmation',
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'participants' =>'Participants : ',
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'send_new_activity_notice' =>'Send new activity notice',
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'overlimit_notice' =>'Overlimit Notice',
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'email_attachments_to_the_user' =>'Email attachments to the user',
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/*
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|--------------------------------------
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| Alert & Notice Settings Page
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|--------------------------------------
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*/
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'disable' =>'Disable',
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'admin_email_2' =>'Admin Email',
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'alert_notices' =>'Alert & Notices',
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'new_ticket_alert' =>'New Ticket Alert',
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'department_manager' =>'Department Manager',
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'department_members' =>'Department Members',
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'organization_account_manager' =>'Organization Account Manager',
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'new_message_alert' =>'New Message Alert',
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'last_respondent' =>'Last Respondent',
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'assigned_agent_team' =>'Assigned Agent / Team',
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'new_internal_note_alert' =>'New Internal Note Alert',
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'ticket_assignment_alert' =>'Ticket Assignment Alert',
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'team_lead' =>'Team Lead',
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'team_members' =>'Team Members',
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'ticket_transfer_alert' =>'Ticket Transfer Alert',
|
|
|
|
|
'overdue_ticket_alert' =>'Overdue Ticket Alert ',
|
|
|
|
|
'system_alerts' =>'System Alerts',
|
|
|
|
|
'system_errors' =>'System Errors',
|
|
|
|
|
'SQL_errors' =>'SQL errors',
|
|
|
|
|
'excessive_failed_login_attempts' =>'Excessive failed login attempts',
|
|
|
|
|
*/
|
|
|
|
|
'disable' =>'Disable',
|
|
|
|
|
'admin_email_2' =>'Admin Email',
|
|
|
|
|
'alert_notices' =>'Alert & Notices',
|
|
|
|
|
'new_ticket_alert' =>'New Ticket Alert',
|
|
|
|
|
'department_manager' =>'Department Manager',
|
|
|
|
|
'department_members' =>'Department Members',
|
|
|
|
|
'organization_account_manager' =>'Organization Account Manager',
|
|
|
|
|
'new_message_alert' =>'New Message Alert',
|
|
|
|
|
'last_respondent' =>'Last Respondent',
|
|
|
|
|
'assigned_agent_team' =>'Assigned Agent / Team',
|
|
|
|
|
'new_internal_note_alert' =>'New Internal Note Alert',
|
|
|
|
|
'ticket_assignment_alert' =>'Ticket Assignment Alert',
|
|
|
|
|
'team_lead' =>'Team Lead',
|
|
|
|
|
'team_members' =>'Team Members',
|
|
|
|
|
'ticket_transfer_alert' =>'Ticket Transfer Alert',
|
|
|
|
|
'overdue_ticket_alert' =>'Overdue Ticket Alert ',
|
|
|
|
|
'system_alerts' =>'System Alerts',
|
|
|
|
|
'system_errors' =>'System Errors',
|
|
|
|
|
'SQL_errors' =>'SQL errors',
|
|
|
|
|
'excessive_failed_login_attempts' =>'Excessive failed login attempts',
|
|
|
|
|
'system_error_reports' => 'System error Reports',
|
|
|
|
|
'Send_app_crash_reports_to_help_Ladybird_improve_Faveo' => 'Send app crash reports to help Ladybird improve Faveo',
|
|
|
|
|
|
|
|
|
@@ -322,9 +322,20 @@ return array(
|
|
|
|
|
'english' => 'English',
|
|
|
|
|
'language-name' => 'Language name',
|
|
|
|
|
'file' => 'File',
|
|
|
|
|
|
|
|
|
|
'read-more' => 'Read more.',
|
|
|
|
|
'enable_lang' => 'Enable it.',
|
|
|
|
|
'add-lang-package' => 'Add new language package',
|
|
|
|
|
'package_exist' => "Package already exists.",
|
|
|
|
|
'iso-code-error' => "Error in iso-code. enter correct iso-code.",
|
|
|
|
|
'zipp-error' => 'Error in zip file. Zip must contian language php files only.',
|
|
|
|
|
'upload-success' => "Uploaded successfully.",
|
|
|
|
|
"file-error" => 'Error in file or invalid file.',
|
|
|
|
|
'delete-success' => 'Language package deleted successfully.',
|
|
|
|
|
'lang-doesnot-exist' => 'Language package does not exist.',
|
|
|
|
|
'active-lang-error' => 'Language package can not be deleted when it is active.',
|
|
|
|
|
"language-error" => 'Language package not found in your lang directroy.',
|
|
|
|
|
|
|
|
|
|
/*
|
|
|
|
|
/*
|
|
|
|
|
|----------------------------------------------------------------------------------------
|
|
|
|
|
| Manage Pages [English(en)]
|
|
|
|
|
|----------------------------------------------------------------------------------------
|
|
|
|
@@ -342,63 +353,63 @@ return array(
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
*/
|
|
|
|
|
'help_topics' => 'Help Topics',
|
|
|
|
|
'topic' =>'Topic',
|
|
|
|
|
'type' =>'Type',
|
|
|
|
|
'priority' =>'Priority',
|
|
|
|
|
'last_updated' =>'Last Updated',
|
|
|
|
|
'create_help_topic' =>'Create Help topic',
|
|
|
|
|
'action' =>'Action',
|
|
|
|
|
'topic' =>'Topic',
|
|
|
|
|
'type' =>'Type',
|
|
|
|
|
'priority' =>'Priority',
|
|
|
|
|
'last_updated' =>'Last Updated',
|
|
|
|
|
'create_help_topic' =>'Create Help topic',
|
|
|
|
|
'action' =>'Action',
|
|
|
|
|
|
|
|
|
|
/*
|
|
|
|
|
/*
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
| Help Topic Create Page
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
*/
|
|
|
|
|
'active' =>'Active',
|
|
|
|
|
'disabled' =>'Disabled',
|
|
|
|
|
'public' =>'Public',
|
|
|
|
|
'private' =>'Private',
|
|
|
|
|
'parent_topic' =>'Parent Topic',
|
|
|
|
|
'Custom_form' =>'Custom Form',
|
|
|
|
|
'SLA_plan' =>'SLA Plan',
|
|
|
|
|
'auto_assign' =>'Auto assign',
|
|
|
|
|
'auto_respons' =>'Auto Respons',
|
|
|
|
|
'ticket_number_format' =>'Ticket Number Format',
|
|
|
|
|
'system_default' =>'System Default',
|
|
|
|
|
'custom' =>'Custom',
|
|
|
|
|
'internal_notes' =>'Internal Notes',
|
|
|
|
|
'active' =>'Active',
|
|
|
|
|
'disabled' =>'Disabled',
|
|
|
|
|
'public' =>'Public',
|
|
|
|
|
'private' =>'Private',
|
|
|
|
|
'parent_topic' =>'Parent Topic',
|
|
|
|
|
'Custom_form' =>'Custom Form',
|
|
|
|
|
'SLA_plan' =>'SLA Plan',
|
|
|
|
|
'auto_assign' =>'Auto assign',
|
|
|
|
|
'auto_respons' =>'Auto Respons',
|
|
|
|
|
'ticket_number_format' =>'Ticket Number Format',
|
|
|
|
|
'system_default' =>'System Default',
|
|
|
|
|
'custom' =>'Custom',
|
|
|
|
|
'internal_notes' =>'Internal Notes',
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
/*
|
|
|
|
|
/*
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
| SLA plan Index Page
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
*/
|
|
|
|
|
'sla_plans' => 'SLA Plans',
|
|
|
|
|
'create_SLA' =>'Create a SLA',
|
|
|
|
|
'grace_period' =>'Grace Period',
|
|
|
|
|
'added_date' =>'Added Date',
|
|
|
|
|
'create_SLA' =>'Create a SLA',
|
|
|
|
|
'grace_period' =>'Grace Period',
|
|
|
|
|
'added_date' =>'Added Date',
|
|
|
|
|
|
|
|
|
|
/*
|
|
|
|
|
/*
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
| SLA plan Create Page
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
*/
|
|
|
|
|
'transient' =>'Transient',
|
|
|
|
|
'ticket_overdue_alert' =>'Ticket Overdue Alerts',
|
|
|
|
|
'transient' =>'Transient',
|
|
|
|
|
'ticket_overdue_alert' =>'Ticket Overdue Alerts',
|
|
|
|
|
|
|
|
|
|
/*
|
|
|
|
|
/*
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
| Form Create Page
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
*/
|
|
|
|
|
'title' =>'Title',
|
|
|
|
|
'instruction' =>'Instruction',
|
|
|
|
|
'label' =>'Label',
|
|
|
|
|
'visibility' =>'Visibility',
|
|
|
|
|
'variable' =>'Variable',
|
|
|
|
|
'create_form' =>'Create Form',
|
|
|
|
|
'forms' =>'Forms',
|
|
|
|
|
'title' =>'Title',
|
|
|
|
|
'instruction' =>'Instruction',
|
|
|
|
|
'label' =>'Label',
|
|
|
|
|
'visibility' =>'Visibility',
|
|
|
|
|
'variable' =>'Variable',
|
|
|
|
|
'create_form' =>'Create Form',
|
|
|
|
|
'forms' =>'Forms',
|
|
|
|
|
'form_name' => 'Form Name',
|
|
|
|
|
'view_this_form' => 'View This Form',
|
|
|
|
|
'delete_from' => 'Delete Form',
|
|
|
|
@@ -443,7 +454,7 @@ return array(
|
|
|
|
|
'footer4' => 'Footer4',
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
/*
|
|
|
|
|
/*
|
|
|
|
|
|----------------------------------------------------------------------------------------
|
|
|
|
|
| Staff Pages [English(en)]
|
|
|
|
|
|----------------------------------------------------------------------------------------
|
|
|
|
@@ -478,77 +489,77 @@ return array(
|
|
|
|
|
| Staff Create Page
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
*/
|
|
|
|
|
'create_agent' =>'Create Agent',
|
|
|
|
|
'first_name' =>'First Name',
|
|
|
|
|
'last_name' =>'Last Name',
|
|
|
|
|
'mobile_number' =>'Mobile Number',
|
|
|
|
|
'agent_signature' =>'Agent Signature',
|
|
|
|
|
'account_status_setting' =>'Account Status & Setting',
|
|
|
|
|
'account_type' =>'Account Type',
|
|
|
|
|
'admin' =>'Admin',
|
|
|
|
|
'agent' =>'Agent',
|
|
|
|
|
'account_status' =>'Account Status',
|
|
|
|
|
'locked' =>'Locked',
|
|
|
|
|
'assigned_group' =>'Assigned Group',
|
|
|
|
|
'primary_department' =>'Primary Department',
|
|
|
|
|
'agent_time_zone' =>'Agent Time Zone',
|
|
|
|
|
'day_light_saving' =>'Day Light Saving',
|
|
|
|
|
'limit_access' =>'Limit Access',
|
|
|
|
|
'directory_listing' =>'Directory Listing',
|
|
|
|
|
'vocation_mode' =>'Vocation Mode',
|
|
|
|
|
'assigned_team' =>'Assigned Team',
|
|
|
|
|
'create_agent' =>'Create Agent',
|
|
|
|
|
'first_name' =>'First Name',
|
|
|
|
|
'last_name' =>'Last Name',
|
|
|
|
|
'mobile_number' =>'Mobile Number',
|
|
|
|
|
'agent_signature' =>'Agent Signature',
|
|
|
|
|
'account_status_setting' =>'Account Status & Setting',
|
|
|
|
|
'account_type' =>'Account Type',
|
|
|
|
|
'admin' =>'Admin',
|
|
|
|
|
'agent' =>'Agent',
|
|
|
|
|
'account_status' =>'Account Status',
|
|
|
|
|
'locked' =>'Locked',
|
|
|
|
|
'assigned_group' =>'Assigned Group',
|
|
|
|
|
'primary_department' =>'Primary Department',
|
|
|
|
|
'agent_time_zone' =>'Agent Time Zone',
|
|
|
|
|
'day_light_saving' =>'Day Light Saving',
|
|
|
|
|
'limit_access' =>'Limit Access',
|
|
|
|
|
'directory_listing' =>'Directory Listing',
|
|
|
|
|
'vocation_mode' =>'Vocation Mode',
|
|
|
|
|
'assigned_team' =>'Assigned Team',
|
|
|
|
|
|
|
|
|
|
/*
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
| Department Create Page
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
*/
|
|
|
|
|
'create_department' =>'Create Department',
|
|
|
|
|
'manager' =>'Manager',
|
|
|
|
|
'ticket_assignment' =>'Ticket Assignment ',
|
|
|
|
|
'restrict_ticket_assignment_to_department_members' =>'Restrict ticket assignment to department members',
|
|
|
|
|
'outgoing_emails' =>'Outgoing Emails',
|
|
|
|
|
'template_set' =>'Template Set',
|
|
|
|
|
'auto_responding_settings' =>'Auto-Responding Settigs',
|
|
|
|
|
'disable_for_this_department' =>'Disable for this department',
|
|
|
|
|
'auto_response_email' =>'Auto-Response Email',
|
|
|
|
|
'recipient' =>'Recipient',
|
|
|
|
|
'group_access' =>'Group Access',
|
|
|
|
|
'department_signature' =>'Department Signature',
|
|
|
|
|
'create_department' =>'Create Department',
|
|
|
|
|
'manager' =>'Manager',
|
|
|
|
|
'ticket_assignment' =>'Ticket Assignment ',
|
|
|
|
|
'restrict_ticket_assignment_to_department_members' =>'Restrict ticket assignment to department members',
|
|
|
|
|
'outgoing_emails' =>'Outgoing Emails',
|
|
|
|
|
'template_set' =>'Template Set',
|
|
|
|
|
'auto_responding_settings' =>'Auto-Responding Settigs',
|
|
|
|
|
'disable_for_this_department' =>'Disable for this department',
|
|
|
|
|
'auto_response_email' =>'Auto-Response Email',
|
|
|
|
|
'recipient' =>'Recipient',
|
|
|
|
|
'group_access' =>'Group Access',
|
|
|
|
|
'department_signature' =>'Department Signature',
|
|
|
|
|
|
|
|
|
|
/*
|
|
|
|
|
/*
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
| Team Create Page
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
*/
|
|
|
|
|
'create_team'=>'Create Team',
|
|
|
|
|
'team_lead'=>'Team Lead',
|
|
|
|
|
'assignment_alert'=>'Assignment Alert',
|
|
|
|
|
'disable_for_this_team'=>'Disable for this team',
|
|
|
|
|
'teams'=>'Teams',
|
|
|
|
|
'create_team'=>'Create Team',
|
|
|
|
|
'team_lead'=>'Team Lead',
|
|
|
|
|
'assignment_alert'=>'Assignment Alert',
|
|
|
|
|
'disable_for_this_team'=>'Disable for this team',
|
|
|
|
|
'teams'=>'Teams',
|
|
|
|
|
|
|
|
|
|
/*
|
|
|
|
|
/*
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
| Group Create Page
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
*/
|
|
|
|
|
'create_group' =>'Create Group',
|
|
|
|
|
'goups' =>'Goups',
|
|
|
|
|
'can_create_ticket' =>'Can create ticket',
|
|
|
|
|
'can_edit_ticket' =>'Can edit ticket',
|
|
|
|
|
'can_post_ticket' =>'Can post Ticket',
|
|
|
|
|
'can_close_ticket' =>'Can close ticket ',
|
|
|
|
|
'can_assign_ticket' =>'Can assign ticket',
|
|
|
|
|
'can_transfer_ticket' =>'Can transfer ticket',
|
|
|
|
|
'can_delete_ticket' =>'Can delete ticket',
|
|
|
|
|
'can_ban_emails' =>'Can ban emails',
|
|
|
|
|
'can_manage_premade' =>'Can Manage premade',
|
|
|
|
|
'can_manage_FAQ' =>'Can manage FAQ',
|
|
|
|
|
'can_view_agent_stats' =>'Can view agent stats',
|
|
|
|
|
'department_access' =>'Department Access ',
|
|
|
|
|
'admin_notes' =>'Admin Notes',
|
|
|
|
|
'group_members' =>'Group Members',
|
|
|
|
|
'group_name' =>'Group Name',
|
|
|
|
|
'create_group' =>'Create Group',
|
|
|
|
|
'goups' =>'Goups',
|
|
|
|
|
'can_create_ticket' =>'Can create ticket',
|
|
|
|
|
'can_edit_ticket' =>'Can edit ticket',
|
|
|
|
|
'can_post_ticket' =>'Can post Ticket',
|
|
|
|
|
'can_close_ticket' =>'Can close ticket ',
|
|
|
|
|
'can_assign_ticket' =>'Can assign ticket',
|
|
|
|
|
'can_transfer_ticket' =>'Can transfer ticket',
|
|
|
|
|
'can_delete_ticket' =>'Can delete ticket',
|
|
|
|
|
'can_ban_emails' =>'Can ban emails',
|
|
|
|
|
'can_manage_premade' =>'Can Manage premade',
|
|
|
|
|
'can_manage_FAQ' =>'Can manage FAQ',
|
|
|
|
|
'can_view_agent_stats' =>'Can view agent stats',
|
|
|
|
|
'department_access' =>'Department Access ',
|
|
|
|
|
'admin_notes' =>'Admin Notes',
|
|
|
|
|
'group_members' =>'Group Members',
|
|
|
|
|
'group_name' =>'Group Name',
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
/*
|
|
|
|
@@ -556,11 +567,11 @@ return array(
|
|
|
|
|
| SMTP Page
|
|
|
|
|
|--------------------------------------
|
|
|
|
|
*/
|
|
|
|
|
'driver' => 'Driver',
|
|
|
|
|
'smtp' => 'SMTP',
|
|
|
|
|
'host'=>'Host',
|
|
|
|
|
'port'=>'Port',
|
|
|
|
|
'encryption'=>'Encryption',
|
|
|
|
|
'driver' => 'Driver',
|
|
|
|
|
'smtp' => 'SMTP',
|
|
|
|
|
'host'=>'Host',
|
|
|
|
|
'port'=>'Port',
|
|
|
|
|
'encryption'=>'Encryption',
|
|
|
|
|
|
|
|
|
|
/*
|
|
|
|
|
|----------------------------------------------------------------------------------------
|
|
|
|
@@ -620,14 +631,14 @@ return array(
|
|
|
|
|
|------------------------------------------------
|
|
|
|
|
|User Page
|
|
|
|
|
|------------------------------------------------
|
|
|
|
|
*/
|
|
|
|
|
*/
|
|
|
|
|
'user_directory' => 'User Directory',
|
|
|
|
|
'ban' => 'Ban',
|
|
|
|
|
'user' => 'User',
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'ban' => 'Ban',
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'user' => 'User',
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'users' => 'Users',
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'create_user' => 'Create User',
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'full_name' => 'Full Name',
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'mobile' => 'Mobile',
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'create_user' => 'Create User',
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'full_name' => 'Full Name',
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'mobile' => 'Mobile',
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'last_login' => 'Last Login',
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'user_profile' => 'User Profile',
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'assign' => 'Assign',
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@@ -639,11 +650,11 @@ return array(
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|------------------------------------------------
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|Organization Page
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|------------------------------------------------
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*/
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*/
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'organizations' => 'Organizations',
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'organization' => 'Organization',
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'create_organization' => 'Create Organization',
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'account_manager' => 'Account Manager',
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'organization' => 'Organization',
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'create_organization' => 'Create Organization',
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'account_manager' => 'Account Manager',
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'update' => 'update',
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'please_select_an_organization' => 'Please select an Organization',
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'please_select_an_user' => 'Please select an user',
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@@ -740,24 +751,24 @@ return array(
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|------------------------------------------------
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|Guest-User Page
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|------------------------------------------------
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*/
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'issue_summary' => 'Issue Summary',
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'issue_details' => 'Issue Details',
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'contact_informations' => 'Contact Informations',
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'contact_details' => 'Contact Details',
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'role' => 'Role',
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'ext' => 'EXT',
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'profile_pic' => 'Profile Picture',
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'agent_sign' => 'Agent Signature',
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'inactive' => 'Inactive',
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'male' => 'Male',
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'female' => 'Female',
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'old_password' => 'Old Password',
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'new_password' => 'New Password',
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'confirm_password' => 'Confirm Password',
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'gender' => 'Gender',
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'ticket_number' => 'Ticket Number',
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'content' => 'Content',
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*/
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'issue_summary' => 'Issue Summary',
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'issue_details' => 'Issue Details',
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'contact_informations' => 'Contact Informations',
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'contact_details' => 'Contact Details',
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'role' => 'Role',
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'ext' => 'EXT',
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'profile_pic' => 'Profile Picture',
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'agent_sign' => 'Agent Signature',
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'inactive' => 'Inactive',
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'male' => 'Male',
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'female' => 'Female',
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'old_password' => 'Old Password',
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'new_password' => 'New Password',
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'confirm_password' => 'Confirm Password',
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'gender' => 'Gender',
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'ticket_number' => 'Ticket Number',
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'content' => 'Content',
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/*
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|------------------------------------------------
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@@ -776,25 +787,25 @@ return array(
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'category' => 'Category',
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'addcategory' => 'Add Category',
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'allcategory' => 'All Category',
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'article' => 'Article',
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'category' => 'Category',
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'addcategory' => 'Add Category',
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'allcategory' => 'All Category',
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'article' => 'Article',
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'articles' => 'Articles',
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'addarticle' => 'Add Article',
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'allarticle' => 'All Article',
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'pages' => 'Pages',
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'addpages' => 'Add Pages',
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'allpages' => 'All Pages',
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'widgets' => 'Widgets',
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'footer1' => 'Footer 1',
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'footer2' => 'Footer 2',
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'footer3' => 'Footer 3',
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'footer4' => 'Footer 4',
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'sidewidget1' => 'Side Widget 1',
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'sidewidget2' => 'Side Widget 2',
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'comments' => 'Comments',
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'settings' => 'Settings',
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'addarticle' => 'Add Article',
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'allarticle' => 'All Article',
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'pages' => 'Pages',
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'addpages' => 'Add Pages',
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'allpages' => 'All Pages',
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'widgets' => 'Widgets',
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'footer1' => 'Footer 1',
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'footer2' => 'Footer 2',
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'footer3' => 'Footer 3',
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'footer4' => 'Footer 4',
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'sidewidget1' => 'Side Widget 1',
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'sidewidget2' => 'Side Widget 2',
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'comments' => 'Comments',
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|
'settings' => 'Settings',
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|
'parent' => 'Parent',
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|
'description' => 'Description',
|
|
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|
|
'enter_the_description' => 'Enter the Description',
|
|
|
|
@@ -807,12 +818,12 @@ return array(
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|
|
|
|
'comment' => 'Comment',
|
|
|
|
|
'not_published' => 'Not Published',
|
|
|
|
|
'numberofelementstodisplay' => 'Number of elements to display',
|
|
|
|
|
//======================================
|
|
|
|
|
'language' => 'Language',
|
|
|
|
|
'save' => 'Save',
|
|
|
|
|
'create' => 'Create',
|
|
|
|
|
'dateformat' => 'Date Format',
|
|
|
|
|
'slug' => 'Slug',
|
|
|
|
|
//======================================
|
|
|
|
|
'language' => 'Language',
|
|
|
|
|
'save' => 'Save',
|
|
|
|
|
'create' => 'Create',
|
|
|
|
|
'dateformat' => 'Date Format',
|
|
|
|
|
'slug' => 'Slug',
|
|
|
|
|
'read_more' => 'Read more',
|
|
|
|
|
'view_all' => 'View All',
|
|
|
|
|
'categories' => 'Categories',
|
|
|
|
|