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fixes

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This commit is contained in:
KNaveenraj-ladybird
2023-09-06 14:37:02 +05:30
parent 58af2b3e81
commit adc6c48ea4
4 changed files with 18 additions and 9 deletions
Download Patch File Download Diff File Expand all files Collapse all files

2
app/Http/Controllers/Agent/helpdesk/TicketController.php
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@@ -437,7 +437,7 @@ class TicketController extends Controller
return response()->json(compact('result')); return response()->json(compact('result'));
} }
$result = ['success' => 'Replyed successfully']; $result = ['success' => 'Replied successfully'];
return response()->json(compact('result')); return response()->json(compact('result'));
} }

21
resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php
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@@ -1828,13 +1828,19 @@ if ($thread->title != "") {
}, 500); }, 500);
}, },
success: function(json) { success: function(json) {
$("#alert21").show();
$('#message-success2').html(json.result.success); setTimeout(function () {
location.reload(); location.reload();
$("#alert21").show();
// $('html, body').animate({ scrollTop: $("#heading").offset().top }, 500);
$('#message-success2').html(json.result.success);
}, 1000);
$('html, body').animate({ scrollTop: $("#inboxactions").offset().top }, 500);
}, },
error: function(json) {
error: function(json) {
$("#show3").hide(); $("#show3").hide();
$("#t1").show(); $("#t1").show();
var res = ""; var res = "";
@@ -1846,6 +1852,7 @@ if ($thread->title != "") {
} }
}) })
return false; return false;
}); });
// Surrender // Surrender
$('#Surrender').on('click', function() { $('#Surrender').on('click', function() {
@@ -2147,7 +2154,7 @@ echo $ticket_data->title;
// $("#alert21").show(); // $("#alert21").show();
// $('#message-success2').html(message); // $('#message-success2').html(message);
$('#replybtn').attr('disabled', false); $('#replybtn').attr('disabled', false);
// setInterval(function(){$("#alert21").hide(); },8000); // setInterval(function(){$("#alert21").hide(); },8000);
} else if (response == 1 || response == 4){ } else if (response == 1 || response == 4){
// alert(response); // alert(response);
// var message = "{{Lang::get('lang.access-ticket')}}"+locktime/(60*1000) // var message = "{{Lang::get('lang.access-ticket')}}"+locktime/(60*1000)

3
resources/views/themes/default1/client/helpdesk/mytickets.blade.php
View File

@@ -138,7 +138,8 @@ class="nav-item active"
<td class="mailbox-priority"><spam>{{$priority->priority}}</spam></td> <td class="mailbox-priority"><spam>{{$priority->priority}}</spam></td>
<td class="mailbox-last-reply" style="color: {!! $rep !!}">{!! $username !!}</td> <td class="mailbox-last-reply" style="color: {!! $rep !!}">{!! $username !!}</td>
<td class="mailbox-last-activity">{!! $title->updated_at !!}</td> <?php $updated = $title->updated_at ?>
<td class="mailbox-last-activity">{!! UTC::usertimezone($updated) !!}</td>
<?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id', '=', $ticket->status)->first(); ?> <?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id', '=', $ticket->status)->first(); ?>
<td class="mailbox-date">{!! $status->name !!}</td> <td class="mailbox-date">{!! $status->name !!}</td>
</tr> </tr>

1
routes/web.php
View File

@@ -347,6 +347,7 @@ Route::middleware('web')->group(function () {
Route::post('/newticket/post', [Agent\helpdesk\TicketController::class, 'post_newticket'])->name('post.newticket'); /* Post Create New Ticket */ Route::post('/newticket/post', [Agent\helpdesk\TicketController::class, 'post_newticket'])->name('post.newticket'); /* Post Create New Ticket */
Route::get('/thread/{id}', [Agent\helpdesk\TicketController::class, 'thread'])->name('ticket.thread'); /* Get Thread by ID */ Route::get('/thread/{id}', [Agent\helpdesk\TicketController::class, 'thread'])->name('ticket.thread'); /* Get Thread by ID */
Route::get('ticket/tooltip', [Agent\helpdesk\TicketController::class, 'getTooltip'])->name('ticket.tooltip');
Route::post('/thread/reply/{id}', [Agent\helpdesk\TicketController::class, 'reply'])->name('ticket.reply'); /* Patch Thread Reply */ Route::post('/thread/reply/{id}', [Agent\helpdesk\TicketController::class, 'reply'])->name('ticket.reply'); /* Patch Thread Reply */
Route::patch('/internal/note/{id}', [Agent\helpdesk\TicketController::class, 'InternalNote'])->name('Internal.note'); /* Patch Internal Note */ Route::patch('/internal/note/{id}', [Agent\helpdesk\TicketController::class, 'InternalNote'])->name('Internal.note'); /* Patch Internal Note */