From adc6c48ea4b0c823318f7a647863b06250b2a622 Mon Sep 17 00:00:00 2001 From: KNaveenraj-ladybird Date: Wed, 6 Sep 2023 14:37:02 +0530 Subject: [PATCH] fixes --- .../Agent/helpdesk/TicketController.php | 2 +- .../agent/helpdesk/ticket/timeline.blade.php | 21 ++++++++++++------- .../client/helpdesk/mytickets.blade.php | 3 ++- routes/web.php | 1 + 4 files changed, 18 insertions(+), 9 deletions(-) diff --git a/app/Http/Controllers/Agent/helpdesk/TicketController.php b/app/Http/Controllers/Agent/helpdesk/TicketController.php index 3563e7c40..eba94f5c1 100755 --- a/app/Http/Controllers/Agent/helpdesk/TicketController.php +++ b/app/Http/Controllers/Agent/helpdesk/TicketController.php @@ -437,7 +437,7 @@ class TicketController extends Controller return response()->json(compact('result')); } - $result = ['success' => 'Replyed successfully']; + $result = ['success' => 'Replied successfully']; return response()->json(compact('result')); } diff --git a/resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php b/resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php index d251246cd..a28c56a1a 100755 --- a/resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php +++ b/resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php @@ -1828,13 +1828,19 @@ if ($thread->title != "") { }, 500); }, success: function(json) { - $("#alert21").show(); - $('#message-success2').html(json.result.success); - location.reload(); - - // $('html, body').animate({ scrollTop: $("#heading").offset().top }, 500); + + setTimeout(function () { + location.reload(); + $("#alert21").show(); + + $('#message-success2').html(json.result.success); + }, 1000); + + + $('html, body').animate({ scrollTop: $("#inboxactions").offset().top }, 500); }, - error: function(json) { + + error: function(json) { $("#show3").hide(); $("#t1").show(); var res = ""; @@ -1846,6 +1852,7 @@ if ($thread->title != "") { } }) return false; + }); // Surrender $('#Surrender').on('click', function() { @@ -2147,7 +2154,7 @@ echo $ticket_data->title; // $("#alert21").show(); // $('#message-success2').html(message); $('#replybtn').attr('disabled', false); - // setInterval(function(){$("#alert21").hide(); },8000); + // setInterval(function(){$("#alert21").hide(); },8000); } else if (response == 1 || response == 4){ // alert(response); // var message = "{{Lang::get('lang.access-ticket')}}"+locktime/(60*1000) diff --git a/resources/views/themes/default1/client/helpdesk/mytickets.blade.php b/resources/views/themes/default1/client/helpdesk/mytickets.blade.php index 503e01c07..2fa5c2e0b 100644 --- a/resources/views/themes/default1/client/helpdesk/mytickets.blade.php +++ b/resources/views/themes/default1/client/helpdesk/mytickets.blade.php @@ -138,7 +138,8 @@ class="nav-item active" {{$priority->priority}} {!! $username !!} - {!! $title->updated_at !!} + updated_at ?> + {!! UTC::usertimezone($updated) !!} status)->first(); ?> {!! $status->name !!} diff --git a/routes/web.php b/routes/web.php index 4c1c7ec32..8779d6a19 100644 --- a/routes/web.php +++ b/routes/web.php @@ -347,6 +347,7 @@ Route::middleware('web')->group(function () { Route::post('/newticket/post', [Agent\helpdesk\TicketController::class, 'post_newticket'])->name('post.newticket'); /* Post Create New Ticket */ Route::get('/thread/{id}', [Agent\helpdesk\TicketController::class, 'thread'])->name('ticket.thread'); /* Get Thread by ID */ + Route::get('ticket/tooltip', [Agent\helpdesk\TicketController::class, 'getTooltip'])->name('ticket.tooltip'); Route::post('/thread/reply/{id}', [Agent\helpdesk\TicketController::class, 'reply'])->name('ticket.reply'); /* Patch Thread Reply */ Route::patch('/internal/note/{id}', [Agent\helpdesk\TicketController::class, 'InternalNote'])->name('Internal.note'); /* Patch Internal Note */