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Merge branch 'development' into change_status

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This commit is contained in:
K Naveenraj
2023-10-26 14:16:13 +05:30
committed by GitHub
parent 970505a915 8e8e1e531f
commit 837caf83ee
88 changed files with 3442 additions and 426 deletions
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2
resources/views/auth/password.blade.php
View File

@@ -82,7 +82,7 @@
<div>
<h3 class="box-title" align="center">Forgot your password</h3>
<h3 class="box-title" align="center">{{trans('lang.forgot_password')}}</h3>
</div>
<!-- form open -->

2
resources/views/auth/register.blade.php
View File

@@ -171,7 +171,7 @@
<div class="checkbox icheck" align="center">
<label class="mb-0">
Already got an account? <a href="{{url('auth/login')}}" class="text-center">{!! Lang::get('lang.login') !!}</a>
{{trans('lang.already_got_an_account?')}} <a href="{{url('auth/login')}}" class="text-center">{!! Lang::get('lang.login') !!}</a>
</label>
</div>
<div class="row">

4
resources/views/themes/default1/admin/helpdesk/agent/groups/index.blade.php
View File

@@ -81,9 +81,9 @@ class="nav-link active"
@endif
<td>
{!! Form::open(['route'=>['groups.destroy', $group->id],'method'=>'DELETE']) !!}
<a href="{{route('groups.edit', $group->id)}}" class="btn btn-primary btn-xs"><i class="fas fa-edit"> </i> Edit</a>
<a href="{{route('groups.edit', $group->id)}}" class="btn btn-primary btn-xs"><i class="fas fa-edit"> </i> {{trans('lang.edit')}}</a>
<!-- To pop up a confirm Message -->
{!! Form::button('<i class="fas fa-trash"> </i> Delete',
{!! Form::button('<i class="fas fa-trash"> </i>'.trans('lang.delete'),
['type' => 'submit',
'class'=> 'btn btn-danger btn-xs',
'onclick'=>'return confirm("Are you sure?")'])

6
resources/views/themes/default1/admin/helpdesk/emails/emails/index.blade.php
View File

@@ -114,15 +114,15 @@ class="nav-link active"
<td>{!! UTC::usertimezone($email->updated_at) !!}</td>
<td>
{!! Form::open(['route'=>['emails.destroy', $email->id],'method'=>'DELETE']) !!}
<a href="{{route('emails.edit', $email->id)}}" class="btn btn-primary btn-xs"><i class="fas fa-edit"> </i> Edit</a>
<a href="{{route('emails.edit', $email->id)}}" class="btn btn-primary btn-xs"><i class="fas fa-edit"> </i>{{Lang::get('lang.edit')}}</a>
<!-- To pop up a confirm Message -->
@if($default_email == $email->id)
{!! Form::button('<i class="fas fa-trash"> </i> Delete',
{!! Form::button('<i class="fas fa-trash"> </i>'.Lang::get('lang.delete'),
['class'=> 'btn btn-danger btn-xs '. $disabled])
!!}
@else
{!! Form::button('<i class="fas fa-trash"> </i> Delete',
{!! Form::button('<i class="fas fa-trash"> </i>'.Lang::get('lang.delete'),
['type' => 'submit',
'class'=> 'btn btn-danger btn-xs',
'onclick'=>'return confirm("Are you sure?")'])

2
resources/views/themes/default1/admin/helpdesk/manage/form/index.blade.php
View File

@@ -73,7 +73,7 @@ class="nav-link active"
{!! link_to_route('forms.show', Lang::get('lang.view_this_form') ,[$form->id],['id'=>'View','class'=>'btn btn-primary btn-sm']) !!}
</div>
<div class="btn-group">
{!! link_to_route('forms.add.child', 'Add Child' ,[$form->id],['id'=>'add-child','class'=>'btn btn-primary btn-sm']) !!}
{!! link_to_route('forms.add.child', Lang::get('lang.add-child') ,[$form->id],['id'=>'add-child','class'=>'btn btn-primary btn-sm']) !!}
</div>
<div class="btn-group">
<button class="btn btn-danger btn-sm" data-toggle="modal" data-target="#delete{{$form->id}}">{!! Lang::get('lang.delete_from') !!}

4
resources/views/themes/default1/admin/helpdesk/manage/ticket_priority/create.blade.php
View File

@@ -87,8 +87,8 @@ class="nav-link active"
<div class="form-group col-sm-3 {{ $errors->has('ispublic') ? 'has-error' : '' }}">
{!! Form::label('ispublic',Lang::get('lang.visibility')) !!}&nbsp;<span class="text-red"> *</span><br/>
<input type="radio" name="ispublic" value="1" checked>&nbsp;&nbsp;Public&nbsp;&nbsp;
<input type="radio" name="ispublic" value="0" >&nbsp;&nbsp;Private
<input type="radio" name="ispublic" value="1" checked>{{Lang::get('lang.public')}}
<input type="radio" name="ispublic" value="0" >&nbsp;&nbsp;{{Lang::get('lang.private')}}
</div>
</div>
<!-- Admin Note : Textarea : -->

4
resources/views/themes/default1/admin/helpdesk/manage/ticket_priority/index.blade.php
View File

@@ -66,8 +66,8 @@ class="nav-link active"
</a>
<div class="btn-group" id="toggle_event_editing" style="float: right; margin-bottom: 10">
<button type="button" class="btn {{$user_status->status == '0' ? 'btn-info' : 'btn-default'}} locked_active">Inactive</button>
<button type="button" class="btn {{$user_status->status == '1' ? 'btn-info' : 'btn-default'}} unlocked_inactive">Active</button>
<button type="button" class="btn {{$user_status->status == '0' ? 'btn-info' : 'btn-default'}} locked_active">{{Lang::get('lang.inactive')}}</button>
<button type="button" class="btn {{$user_status->status == '1' ? 'btn-info' : 'btn-default'}} unlocked_inactive">{{Lang::get('lang.active')}}</button>
</div>
</div>
<div class="priority-table" style="padding-top: 10px">

2
resources/views/themes/default1/admin/helpdesk/manage/workflow/edit.blade.php
View File

@@ -282,7 +282,7 @@ class="nav-link active"
<td>
<select class="form-control" onChange="selectdata({!! $i !!})" id="selected{!! $i !!}" name="action[{!! $i !!}][a]" required>
<option value="">-- {!! Lang::get('lang.select_an_action') !!} --</option>
<optgroup label="Ticket">
<optgroup label={{trans('lang.ticket')}}>
<option value="reject" <?php
if ($workflow_action->condition == 'reject') {
echo "selected='selected'";

2
resources/views/themes/default1/admin/helpdesk/queue/edit.blade.php
View File

@@ -33,7 +33,7 @@ class="nav-link active"
@section('content')
@if (count($errors) > 0)
<div class="alert alert-danger">
<strong>Whoops!</strong> There were some problems with your input.<br><br>
<strong>{{Lang::get('lang.woops')}}</strong> {{Lang::get('lang.theirisproblem')}}<br><br>
<ul>
@foreach ($errors->all() as $error)
<li>{{ $error }}</li>

4
resources/views/themes/default1/admin/helpdesk/setting.blade.php
View File

@@ -656,7 +656,7 @@
</div>
<div class="card card-light">
<div class="card-header">
<h3 class="card-title">Logs</h3>
<h3 class="card-title">{{Lang::get('log::lang.logs')}}</h3>
</div>
<!-- /.box-header -->
<div class="card-body">
@@ -671,7 +671,7 @@
</span>
</a>
</div>
<div class="text-center text-sm">Logs</div>
<div class="text-center text-sm">{{Lang::get('log::lang.logs')}}</div>
</div>
</div>
</div>

2
resources/views/themes/default1/admin/helpdesk/settings/company.blade.php
View File

@@ -108,7 +108,7 @@ class="nav-link active"
<div class="col-md-2">
<!-- logo -->
{!! Form::label('logo',Lang::get('lang.logo')) !!}
<div class="btn bg-olive btn-file" style="color:blue"> Upload file
<div class="btn bg-olive btn-file" style="color:blue"> {{Lang::get('lang.upload_file')}}
{!! Form::file('logo') !!}
</div>
</div>

2
resources/views/themes/default1/admin/helpdesk/settings/cron/cron-new.blade.php
View File

@@ -1,7 +1,7 @@
{!! Form::model($emails,['url' => 'post-scheduler', 'method' => 'PATCH']) !!}
@if (count($errors) > 0)
<div class="alert alert-danger">
<strong>Whoops!</strong> There were some problems with your input.<br><br>
<strong>{{Lang::get('lang.woops')}}</strong> {{Lang::get('lang.theirisproblem')}}<br><br>
<ul>
@foreach ($errors->all() as $error)
<li>{{ $error }}</li>

2
resources/views/themes/default1/admin/helpdesk/settings/cron/cron-old.blade.php
View File

@@ -7,7 +7,7 @@
<div class="box-body table-responsive"style="overflow:hidden;">
@if (count($errors) > 0)
<div class="alert alert-danger">
<strong>Whoops!</strong> There were some problems with your input.<br><br>
<strong>{{Lang::get('lang.woops')}}</strong> {{Lang::get('lang.theirisproblem')}}<br><br>
<ul>
@foreach ($errors->all() as $error)
<li>{{ $error }}</li>

9
resources/views/themes/default1/admin/helpdesk/settings/plugins.blade.php
View File

@@ -85,8 +85,13 @@ class="nav-link active"
<div class="card-body">
{!! Datatable::table()
->addColumn('Name','Description','Author','Website','Version') // these are the column headings to be shown
->setUrl('getplugin') // this is the route where data will be retrieved
->addColumn(
trans('lang.name'),
trans('lang.description'), // Translate the 'Description' column heading
trans('lang.author'), // Translate the 'Author' column heading
trans('lang.website'), // Translate the 'Website' column heading
trans('lang.version') // Translate the 'Version' column heading
) ->setUrl('getplugin') // this is the route where data will be retrieved
->render() !!}
</div>
</div>

4
resources/views/themes/default1/admin/helpdesk/settings/ratings.blade.php
View File

@@ -56,8 +56,8 @@ class="nav-link active"
<td>{!! $rating->display_order !!}</td>
<td>{!! $rating->rating_area !!}</td>
<td>
{!! link_to_route('rating.edit','Edit Ratings',[$rating->id],['class'=>'btn btn-primary btn-sm']) !!}
<button class="btn btn-danger btn-sm" data-toggle="modal" data-target="#delete{{$rating->id}}">Delete</button>
{!! link_to_route('rating.edit',trans('lang.edit_ratings'),[$rating->id],['class'=>'btn btn-primary btn-sm']) !!}
<button class="btn btn-danger btn-sm" data-toggle="modal" data-target="#delete{{$rating->id}}">{{trans('lang.delete')}}</button>
<div class="modal fade" id="delete{{$rating->id}}">
<div class="modal-dialog">
<div class="modal-content">

4
resources/views/themes/default1/admin/helpdesk/settings/security/index.blade.php
View File

@@ -65,7 +65,7 @@ class="nav-link active"
<div class="form-group {{ $errors->has('lockout_message') ? 'has-error' : '' }}">
<div class="row">
<div class="col-md-3">
<label for="title">Lockout Message: <span class="text-red"> *</span></label>
<label for="title">{{trans('lang.Lockout_Message:')}}<span class="text-red"> *</span></label>
</div>
<div class="col-md-9">
<div class="callout callout-default" style="font-style: oblique;">{!! Lang::get('lang.security_msg1') !!}</div>
@@ -87,7 +87,7 @@ class="nav-link active"
<div class="form-group {{ $errors->has('lockout_period') ? 'has-error' : '' }}">
<div class="row">
<div class="col-md-3">
<label for="title">Lockout Period: <span class="text-red"> *</span></label>
<label for="title">{{trans('lang.lockout_period:')}}<span class="text-red"> *</span></label>
</div>
<div class="col-md-8">
<div class="callout callout-default" style="font-style: oblique;">{!! Lang::get('lang.security_msg3') !!}</div>

78
resources/views/themes/default1/admin/helpdesk/settings/social-media/index.blade.php
View File

@@ -20,7 +20,7 @@ class="nav-link active"
@stop
<!-- header -->
@section('PageHeader')
<h1>Social Media</h1>
<h1>{{\Illuminate\Support\Facades\Lang::get('lang.social-media')}}</h1>
@stop
<!-- /header -->
<!-- breadcrumbs -->
@@ -32,7 +32,7 @@ class="nav-link active"
@section('content')
@if (count($errors) > 0)
<div class="alert alert-danger">
<strong>Whoops!</strong> There were some problems with your input.<br><br>
<strong>{{Lang::get('lang.woops')}}</strong> {{Lang::get('lang.theirisproblem')}}<br><br>
<ul>
@foreach ($errors->all() as $error)
<li>{{ $error }}</li>
@@ -59,7 +59,7 @@ class="nav-link active"
@endif
<div class="card card-light">
<div class="card-header">
<h3 class="card-title">Social Media</h3>
<h3 class="card-title">{{trans('lang.social-media')}}</h3>
</div>
<div class="card-body">
@@ -67,89 +67,83 @@ class="nav-link active"
<table class="table table-bordered table-striped">
<thead>
<tr>
<th>Provider</th>
<th>Status</th>
<th>Action</th>
<th>{{trans('lang.provider')}}</th>
<th>{{trans('lang.status')}}</th>
<th>{{trans('lang.action')}}</th>
</tr>
</thead>
<tbody>
<tr>
<td>Facebook</td>
<td>{{\Illuminate\Support\Facades\Lang::get('lang.facebook')}}</td>
<td>
@if($social->checkActive('facebook')===true)
<span style="color: green">Active</span>
@else
<span style="color: red">Inactive</span>
<span style="color: green">{{trans('lang.active')}}</span>
@else
<span style="color: red">{{trans('lang.inactive')}}</span>
@endif
</td>
<td>
<a href="{{url('social/media/facebook')}}" class="btn btn-primary">Settings</a>
</td>
<a href="{{url('social/media/facebook')}}" class="btn btn-primary">{{trans('lang.settings')}}</a> </td>
</tr>
<tr>
<td>Google</td>
<td>{{\Illuminate\Support\Facades\Lang::get('lang.google')}}</td>
<td>
@if($social->checkActive('google')===true)
<span style="color: green">Active</span>
@else
<span style="color: red">Inactive</span>
<span style="color: green">{{trans('lang.active')}}</span>
@else
<span style="color: red">{{trans('lang.inactive')}}</span>
@endif
</td>
<td>
<a href="{{url('social/media/google')}}" class="btn btn-primary">Settings</a>
</td>
<a href="{{url('social/media/google')}}" class="btn btn-primary">{{trans('lang.settings')}}</a> </td>
</tr>
<tr>
<td>Github</td>
<td>{{\Illuminate\Support\Facades\Lang::get('lang.github')}}</td>
<td>
@if($social->checkActive('github')===true)
<span style="color: green">Active</span>
@else
<span style="color: red">Inactive</span>
<span style="color: green">{{trans('lang.active')}}</span>
@else
<span style="color: red">{{trans('lang.inactive')}}</span>
@endif
</td>
<td>
<a href="{{url('social/media/github')}}" class="btn btn-primary">Settings</a>
</td>
<a href="{{url('social/media/github')}}" class="btn btn-primary">{{trans('lang.settings')}}</a> </td>
</tr>
<tr>
<td>Twitter</td>
<td>{{\Illuminate\Support\Facades\Lang::get('lang.twitter')}}</td>
<td>
@if($social->checkActive('twitter')===true)
<span style="color: green">Active</span>
@else
<span style="color: red">Inactive</span>
<span style="color: green">{{trans('lang.active')}}</span>
@else
<span style="color: red">{{trans('lang.inactive')}}</span>
@endif
</td>
<td>
<a href="{{url('social/media/twitter')}}" class="btn btn-primary">Settings</a>
</td>
<a href="{{url('social/media/twitter')}}" class="btn btn-primary">{{trans('lang.settings')}}</a> </td>
</tr>
<tr>
<td>Linkedin</td>
<td>{{\Illuminate\Support\Facades\Lang::get('lang.linkedin')}}</td>
<td>
@if($social->checkActive('linkedin')===true)
<span style="color: green">Active</span>
@else
<span style="color: red">Inactive</span>
<span style="color: green">{{trans('lang.active')}}</span>
@else
<span style="color: red">{{trans('lang.inactive')}}</span>
@endif
</td>
<td>
<a href="{{url('social/media/linkedin')}}" class="btn btn-primary">Settings</a>
</td>
<a href="{{url('social/media/linkedin')}}" class="btn btn-primary">{{trans('lang.settings')}}</a> </td>
</tr>
<tr>
<td>Bitbucket</td>
<td>{{\Illuminate\Support\Facades\Lang::get('lang.bitbucket')}}</td>
<td>
@if($social->checkActive('bitbucket')===true)
<span style="color: green">Active</span>
@else
<span style="color: red">Inactive</span>
<span style="color: green">{{trans('lang.active')}}</span>
@else
<span style="color: red">{{trans('lang.inactive')}}</span>
@endif
</td>
<td>
<a href="{{url('social/media/bitbucket')}}" class="btn btn-primary">Settings</a>
</td>
<a href="{{url('social/media/bitbucket')}}" class="btn btn-primary">{{trans('lang.settings')}}</a> </td>
</tr>
</tbody>
</table>

6
resources/views/themes/default1/admin/helpdesk/settings/social-media/settings.blade.php
View File

@@ -33,7 +33,7 @@ class="nav-link active"
{!! Form::open(['url' => 'social/media/'.$provider, 'method' => 'POST']) !!}
@if (count($errors) > 0)
<div class="alert alert-danger">
<strong>Whoops!</strong> There were some problems with your input.<br><br>
<strong>{{Lang::get('lang.woops')}}</strong> {{Lang::get('lang.theirisproblem')}}<br><br>
<ul>
@foreach ($errors->all() as $error)
<li>{{ $error }}</li>
@@ -103,10 +103,10 @@ class="nav-link active"
{!! Form::label('status',Lang::get('lang.status')) !!}
</div>
<div class="col-md-6">
<p>{!! Form::radio('status',1,$social->checkActive($provider))!!} Active</p>
<p>{!! Form::radio('status',1,$social->checkActive($provider)) .Lang::get('lang.active')!!}</p>
</div>
<div class="col-md-6">
<p>{!! Form::radio('status',0,$social->checkInactive($provider)) !!} Inactive</p>
<p>{!! Form::radio('status',0,$social->checkInactive($provider)) .Lang::get('lang.inactive')!!} </p>
</div>
<div class="col-md-12">
<i>Activate login via {{ucfirst($provider)}}</i>

2
resources/views/themes/default1/admin/helpdesk/settings/ticket.blade.php
View File

@@ -90,7 +90,7 @@ class="nav-link active"
<!-- Default Priority: Required : manual : Dropdowm -->
<div class="form-group col-md-6 {{ $errors->has('priority') ? 'has-error' : '' }}">
{!! Form::label('priority',Lang::get('lang.default_priority')) !!}
{!!Form::select('priority', [''=>'select a priority','Priorities'=>$priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control']) !!}
{!!Form::select('priority', [''=>Lang::get('lang.select_a_priority'),Lang::get('lang.priorities')=>$priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control']) !!}
</div>
</div>
<div class="row">

4
resources/views/themes/default1/admin/helpdesk/settings/url/settings.blade.php
View File

@@ -34,7 +34,7 @@ class="nav-link active"
@if (count($errors) > 0)
<div class="alert alert-danger">
<strong>Whoops!</strong> There were some problems with your input.<br><br>
<strong>{{Lang::get('lang.woops')}}</strong> {{Lang::get('lang.theirisproblem')}} <br><br>
<ul>
@foreach ($errors->all() as $error)
<li>{{ $error }}</li>
@@ -61,7 +61,7 @@ class="nav-link active"
@endif
<div class="card card-light">
<div class="card-header">
<h3 class="card-title">URL Settings</h3>
<h3 class="card-title">URL {{trans('lang.settings')}}</h3>
</div>
<div class="card-body">

2
resources/views/themes/default1/admin/layout/admin.blade.php
View File

@@ -690,7 +690,7 @@
<li class="nav-item">
<a href="{{ url('logs') }}" @yield('Log') class="nav-link">
<i class="nav-icon fas fa-lock"></i>
<p>Logs</p>
<p>{{Lang::get('log::lang.logs')}}</p>
</a>
</li>
@endif

10
resources/views/themes/default1/agent/helpdesk/dashboard/dashboard.blade.php
View File

@@ -153,7 +153,7 @@ class="nav-item d-none d-sm-inline-block active"
<div class="row">
<div class='col-sm-2'>
{!! Form::label('date', 'Start Date:') !!}
{!! Form::label('date', trans('lang.start_date')) !!}
{!! Form::text('start_date',null,['class'=>'form-control','id'=>'datepicker4'])!!}
</div>
@@ -184,7 +184,7 @@ class="nav-item d-none d-sm-inline-block active"
<div class='col-sm-2'>
{!! Form::label('start_time', 'End Date:') !!}
{!! Form::label('start_time', trans('lang.end_date')) !!}
{!! Form::text('end_date',null,['class'=>'form-control','id'=>'datetimepicker3'])!!}
</div>
@@ -202,7 +202,7 @@ class="nav-item d-none d-sm-inline-block active"
<div class='col-sm-1'>
{!! Form::label('filter', 'Filter:',['style' => 'visibility:hidden;']) !!}<br>
<input type="submit" class="btn btn-primary">
<button type="submit" class="btn btn-primary">{{trans('lang.submit')}}</button>
</div>
</div>
@@ -253,9 +253,9 @@ class="nav-item d-none d-sm-inline-block active"
$statuses = $flattened->keys();
?>
<tr>
<th>Department</th>
<th>{{trans('lang.department')}}</th>
@forelse($statuses as $status)
<th>{!! $status !!}</th>
<th>{{trans('lang.'.strtolower($status))}}</th>
@empty
@endforelse

2
resources/views/themes/default1/agent/helpdesk/dept-ticket/tickets.blade.php
View File

@@ -140,7 +140,7 @@ if (Auth::user()->role == 'agent') {
</div>
<div class="col-md-6">
<label>{!! Lang::get('lang.select-pparent-ticket') !!}</label>
<select class="form-control" id="select-merge-parent" name='p_id' data-placeholder="{!! Lang::get('lang.select_tickets') !!}" style="width: 100%;"><option value=""></option></select>
<select class="form-control" id="select-merge-parent" name='p_id' data-placeholder="{!! Lang::get('lang.select_tickets') !!}" style="width: 100%;"><option value=""> {{trans('lang.optional')}}</option></select>
</div>
</div>
<div class="row">

16
resources/views/themes/default1/agent/helpdesk/organization/index.blade.php
View File

@@ -1,4 +1,4 @@
@extends('themes.default1.agent.layout.agent')
@extends('themes.default1.agent.layout.agent')
@section('Users')
class="nav-link active"
@@ -40,20 +40,20 @@ class="nav-link active"
@endif
<div class="card card-light">
<div class="card-header">
<h3 class="card-title">{{Lang::get('lang.organization_list')}}</h3>
<div class="card-tools">
<a href="{{route('organizations.create')}}" class="btn btn-default btn-tool"><i class="fas fa-plus"> </i> {{Lang::get('lang.create_organization')}}</a>
<a href="{{route('organizations.create')}}" class="btn btn-default btn-tool"><i class="fas fa-plus"> </i> {{Lang::get('lang.create_organization')}}</a>
</div>
</div>
<div class="card-body">
{!! Datatable::table()
->addColumn(Lang::get('lang.name'),
Lang::get('lang.website'),

8
resources/views/themes/default1/agent/helpdesk/report/index.blade.php
View File

@@ -138,7 +138,7 @@ class="active"
<div class='col-sm-1'>
{!! Form::label('filter', 'Filter:',['style' => 'visibility:hidden;']) !!}<br>
<input type="submit" class="btn btn-primary" value="Submit" id="submit">
<input type="submit" class="btn btn-primary" value="{{trans('lang.submit')}}" id="submit">
</div>
<br/>
<div class="col-md-4">
@@ -149,9 +149,9 @@ class="active"
<div class="float-right">
<div class="btn-group">
<button type="button" class="btn btn-default" id="click_day">Day</button>
<button type="button" class="btn btn-default" id="click_week">Week</button>
<button type="button" class="btn btn-default" id="click_month">Month</button>
<button type="button" class="btn btn-default" id="click_day">{{trans('lang.day')}}</button>
<button type="button" class="btn btn-default" id="click_week">{{trans('lang.week')}}</button>
<button type="button" class="btn btn-default" id="click_month">{{trans('lang.month')}}</button>
</div>
</div>
</div>

2
resources/views/themes/default1/agent/helpdesk/ticket/inbox.blade.php
View File

@@ -213,7 +213,7 @@ if (Auth::user()->role == 'agent') {
</div>
<div class="modal-footer justify-content-between">
<button type="button" class="btn btn-default no">{{Lang::get('lang.cancel')}}</button>
<button type="button" class="btn btn-primary yes" data-dismiss="modal">{{Lang::get('lang.ok')}}</button>
<button type="button" class="btn btn-primary yes" data-dismiss="modal">{{Lang::get('lang.yes')}}</button>
</div>
</div>
</div>

2
resources/views/themes/default1/agent/helpdesk/ticket/more/tickets-model.blade.php
View File

@@ -57,7 +57,7 @@
<div class="col-md-6">
{!! Form::open(['id'=>'merge-form','method' => 'PATCH'] )!!}
<label>{!! Lang::get('lang.title') !!}</label>
<input type="text" name='title' class="form-control" value="" placeholder="Optional" />
<input type="text" name='title' class="form-control" value="" placeholder="{{trans('lang.optional')}}" />
</div>
<div class="col-md-6">
<label>{!! Lang::get('lang.select-pparent-ticket') !!}</label>

2
resources/views/themes/default1/agent/helpdesk/ticket/new.blade.php
View File

@@ -262,7 +262,7 @@ class="active"
</div>
<div class="col-md-5">
<?php $Priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('status','=',1)->get(); ?>
{!! Form::select('priority', ['Priority'=>$Priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control select']) !!}
{!! Form::select('priority', [Lang::get('lang.priorities')=>$Priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control select']) !!}
</div>
</div>

4
resources/views/themes/default1/agent/helpdesk/ticket/tickets.blade.php
View File

@@ -117,7 +117,7 @@ if (Request::has('assigned'))
@elseif($activepage == 'overdue')
{{Lang::get('lang.overdue')}}
@elseif($activepage == 'closed')
{{Lang::get('lang.closed')}}
{{-- {{Lang::get('lang.closed')}}--}}
@elseif($activepage == 'approval')
{{Lang::get('lang.approval')}}
@elseif($activepage == 0)
@@ -185,7 +185,7 @@ if (Request::has('assigned'))
@foreach($statuses as $ticket_status)
<a href="javascript:;" class="dropdown-item" onclick="changeStatus({!! $ticket_status -> id !!}, '{!! $ticket_status->name !!}')"
data-toggle="modal" data-target="#myModal">
{!! $ticket_status->name !!}
{{trans('lang.'.strtolower($ticket_status->name)) }}
</a>
@endforeach
</div>

34
resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php
View File

@@ -1,4 +1,5 @@
@extends('themes.default1.agent.layout.agent')
<meta charset="utf-8">
@section('Tickets')
class="nav-link active"
@@ -138,17 +139,17 @@ if ($thread->title != "") {
if ($group->can_edit_ticket == 1) {
?>
<button type="button" class="btn btn-sm btn-default btn-tool">
<i class="fas fa-edit" style="color:green;"></i> Edit
<i class="fas fa-edit" style="color:green;"></i> {{trans('lang.edit')}}
</button> <?php } ?>
<?php if ($group->can_assign_ticket == 1) { ?>
<button type="button" class="btn btn-sm btn-default btn-tool">
<i class="fas fa-hand-point-right" style="color:orange;"></i> Assign
<i class="fas fa-hand-point-right" style="color:orange;"></i> {{trans('lang.assign')}}
</button> <?php } ?>
@if($tickets->assigned_to == Auth::user()->id)
<button type="button" id="surrender_button" class="btn btn-sm btn-default btn-tool" data-toggle="modal" data-target="#surrender">
<i class="fas fa-arrows-alt" style="color:red;"></i> Surrender
<i class="fas fa-arrows-alt" style="color:red;"></i> {{trans('lang.surrender')}}
</button>
@endif
@@ -156,7 +157,7 @@ if ($thread->title != "") {
<?php \Illuminate\Support\Facades\Event::dispatch('show-add-event-btn', []); ?>
<a href="{{url('ticket/print/'.$tickets->id)}}" target="_blank" class="btn btn-default btn-tool btn-sm">
<i class="fas fa-print"></i> Generate PDF
<i class="fas fa-print"></i> {{trans('lang.generate_pdf')}}
</a> <div class="btn-group">
<button type="button" class="btn btn-sm btn-default dropdown-toggle" data-toggle="dropdown" id="d1"><i class="fas fa-exchange-alt" style="color:teal;" id="hidespin"> </i><i class="fa fa-spinner fa-spin" style="color:teal; display:none;" id="spin"></i>
{!! Lang::get('lang.change_status') !!} <span class="caret"></span>
@@ -200,7 +201,7 @@ if ($thread->title != "") {
<?php }
?>
<?php if ($group->can_ban_email == 1) { ?>
<a href="#" class="dropdown-item" data-toggle="modal" data-target="#banemail"><i class="fas fa-ban" style="color:red;"></i> {!! Lang::get('lang.ban_email') !!}</a>
<a href="#" class="dropdown-item" data-toggle="modal" data-target="#banemail"><i class="fas fa-ban" style="color:red;"></i> {{trans('lang.ban_email')}}</a>
<?php
\Illuminate\Support\Facades\Event::dispatch('ticket.details.more.list',[$tickets]);
}
@@ -328,7 +329,7 @@ if ($thread->title != "") {
<div class="card-header">
<h3 class="card-title">Actions</h3>
<h3 class="card-title">{{trans('lang.action')}}</h3>
</div>
<div class="card-body">
@@ -515,7 +516,7 @@ if ($thread->title != "") {
<div class="card card-light">
<div class="card-header">
<h3 class="card-title">Ticket Conversation</h3>
<h3 class="card-title">{{trans('lang.ticket_conversation')}}</h3>
</div>
<div class="card-body">
@@ -923,7 +924,7 @@ if ($thread->title != "") {
<div class="modal-footer justify-content-between">
<button type="button" class="btn btn-default" data-dismiss="modal" id="dismis2">{!! Lang::get('lang.close') !!}</button>
<button id="ban" type="button" class="btn btn-warning" >{!! Lang::get('lang.ban_email') !!}</button>
<button id="ban" type="button" class="btn btn-warning" >{{trans('lang.ban_email')}}</button>
</div>
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->
@@ -1829,17 +1830,21 @@ if ($thread->title != "") {
$("#t1").hide();
$("#show3").show();
$('html, body').animate({
scrollTop: $("#form3").offset().top
scrollTop: $("#inboxactions").offset().top
}, 500);
},
success: function(json) {
$("#show3").hide();
$("#t1").show();
setTimeout(function () {
location.reload();
}, 4000);
$("#alert21").show();
$('#message-success2').html(json.result.success);
location.reload();
// $('html, body').animate({ scrollTop: $("#heading").offset().top }, 500);
},
error: function(json) {
error: function(json) {
$("#show3").hide();
$("#t1").show();
var res = "";
@@ -1851,6 +1856,7 @@ if ($thread->title != "") {
}
})
return false;
});
// Surrender
$('#Surrender').on('click', function() {
@@ -2152,7 +2158,7 @@ echo $ticket_data->title;
// $("#alert21").show();
// $('#message-success2').html(message);
$('#replybtn').attr('disabled', false);
// setInterval(function(){$("#alert21").hide(); },8000);
// setInterval(function(){$("#alert21").hide(); },8000);
} else if (response == 1 || response == 4){
// alert(response);
// var message = "{{Lang::get('lang.access-ticket')}}"+locktime/(60*1000)

2
resources/views/themes/default1/agent/helpdesk/user/index.blade.php
View File

@@ -93,7 +93,7 @@ class="nav-link active"
</div>
<div class="card-body">
{!!$table->render('vendor.Chumper.template')!!}
{!! $table->script('vendor.Chumper.user-javascript') !!}

4
resources/views/themes/default1/agent/helpdesk/user/show.blade.php
View File

@@ -1296,9 +1296,9 @@ class="nav-link active"
</div>
<div class="modal-body">
What should be done with content owned by this user?</br>
<p>{!! Lang::get('lang.what_should_be_done_with_content_owned_by_this_user') !!}?</p>
<br>
<?php $user = App\User::where('id', $users->id)->first(); ?>
@if($user->role == 'agent')
{!! Form::label('delete_all_content',Lang::get('lang.delete_all_content')) !!} <span class="text-red"> *</span>

2
resources/views/themes/default1/agent/kb/pages/create.blade.php
View File

@@ -83,7 +83,7 @@ class="nav-item menu-open"
<div class="form-group col-sm-12 {{ $errors->has('description') ? 'has-error' : '' }}">
{!! Form::label('description',Lang::get('lang.description')) !!}
<span class="text-red"> *</span>
<div class="form-group" style="background-color:white">
{!! Form::textarea('description',null,['class' => 'form-control color','size' => '110x15','id'=>'myNicEditor','placeholder'=>Lang::get('lang.enter_the_description')]) !!}
</div>

4
resources/views/themes/default1/agent/kb/pages/edit.blade.php
View File

@@ -35,7 +35,7 @@ class="nav-item menu-open"
@section('content')
{!! Form::model($page,['url' => 'page/'.$page->slug, 'method' => 'PATCH','files'=>true]) !!}
{!! Form::model($page,['url' => 'page/'.$page->id, 'method' => 'PATCH','files'=>true]) !!}
@if(Session::has('errors'))
<?php //dd($errors); ?>
@@ -130,7 +130,7 @@ class="nav-item menu-open"
</div>
<div class="card-footer">
{!! Form::submit(Lang::get('lang.publish'),['class'=>'btn btn-primary'])!!}
</div>
</div>

7
resources/views/themes/default1/agent/layout/agent.blade.php
View File

@@ -310,7 +310,7 @@
class="img-size-50">
</li>
<li class="dropdown-footer"><a class="text-dark" href="{{ url('notifications-list')}}">View all</a>
<li class="dropdown-footer"><a class="text-dark" href="{{ url('notifications-list')}}">{{trans('lang.view_all')}}</a>
</ul>
</div>
</li>
@@ -445,6 +445,7 @@
<li class="nav-header">{!! Lang::get('lang.Departments') !!}</li>
<?php
$flattened = $department->flatMap(function ($values) {
return $values->keyBy('status');
@@ -472,7 +473,7 @@
<a href="#" @if($dept2 === $name) @yield('ticket-bar') @endif class="nav-link">
<i class="nav-icon fas fa-folder-open"></i>
<p>{!! $name !!}<i class="right fas fa-angle-left"></i></p>
<p>{!!trans('lang.'.strtolower($name))!!}<i class="right fas fa-angle-left"></i></p>
</a>
@foreach($statuses as $status)
@@ -483,7 +484,7 @@
<li class="nav-item">
<a href="{!! url('tickets?departments='.$name.'&status='.$dept->get($status)->status) !!}" @if($status2 == $dept->get($status)->status && $dept2 === $name) @yield('inbox') @endif class="nav-link">
<i class="far fa-circle nav-icon"></i>
<p>{!!$dept->get($status)->status !!}</p>
<p>{!!trans('lang.'.strtolower($dept->get($status)->status)) !!}</p>
<small class="right badge badge-success">{{$dept->get($status)->count}}</small>
</a>
</li>

2
resources/views/themes/default1/agent/layout/sidebar.blade.php
View File

@@ -9,7 +9,7 @@
@stop
@section('sidebar')
<li class="nav-header">KNOWLEDGE BASE</li>
<li class="nav-header">{{strtoupper(trans('lang.knowledge_base'))}}</li>
<li @yield('category-menu-parent') class="nav-item">

3
resources/views/themes/default1/client/helpdesk/mytickets.blade.php
View File

@@ -138,7 +138,8 @@ class="nav-item active"
<td class="mailbox-priority"><spam>{{$priority->priority}}</spam></td>
<td class="mailbox-last-reply" style="color: {!! $rep !!}">{!! $username !!}</td>
<td class="mailbox-last-activity">{!! $title->updated_at !!}</td>
<?php $updated = $title->updated_at ?>
<td class="mailbox-last-activity">{!! UTC::usertimezone($updated) !!}</td>
<?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id', '=', $ticket->status)->first(); ?>
<td class="mailbox-date">{!! $status->name !!}</td>
</tr>

554
resources/views/themes/default1/client/helpdesk/unauth/showticket.blade.php
View File

@@ -1,174 +1,265 @@
@extends('themes.default1.client.layout.client')
@section('content')
@section('content')
<?php
$thread = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->first();
//$user = App\User::where('id','=',$id1)->first();
?>
<style type="text/css">
.caret {
border-left: 4px solid transparent;
border-right: 4px solid transparent;
border-top: 4px solid;
display: inline-block;
height: 0;
margin-left: 2px;
vertical-align: middle;
width: 0;
}
.mailbox-attachments li{float:left;width:200px;border:1px solid #eee;margin-bottom:10px;margin-right:10px}
.mailbox-attachment-name{font-weight:bold;color:#666;word-break: break-word;}
.mailbox-attachment-icon,.mailbox-attachment-info,.mailbox-attachment-size{display:block}
.mailbox-attachment-info{padding:10px;background:#f4f4f4;height: auto;}
.mailbox-attachment-size{color:#999;font-size:12px}
.mailbox-attachment-icon{text-align:center;font-size:65px;color:#666;padding:20px 10px}
.mailbox-attachment-icon.has-img{padding:0}
.mailbox-attachment-icon.has-img>img{max-width:100%;height:auto}
#clearfix {display: inline-block!important;list-style-type: none!important;}
.ml40 {margin-left: -40px!important;}
</style>
<!-- Main content -->
<div class="box box-primary">
<div class="box-header">
<div class="row">
<div class="col-md-9">
<section class="content-header"><h3 class="box-title"><i class="fa fa-user"> </i> {{$thread->title}} </h3> ( {{$tickets->ticket_number}} )
</section>
</div>
<div class="col-md-3">
<div class="pull-right">
<!-- <button type="button" class="btn btn-default"><i class="fa fa-edit" style="color:green;"> </i> Edit</button> -->
{{-- <button type="button" class="btn btn-default"><i class="fa fa-print" style="color:blue;"> </i> {!! link_to_route('ticket.print','Print',[$tickets->id]) !!}</button> --}}
<!-- </div> -->
<div class="btn-group">
<button type="button" class="btn btn-default dropdown-toggle" data-toggle="dropdown"><i class="fa fa-exchange" style="color:teal;"> </i>
{!! Lang::get('lang.change_status') !!} <span class="caret"></span>
</button>
<?php $statuses = \App\Model\helpdesk\Ticket\Ticket_Status::all(); ?>
<div id="content" class="site-content col-sm-12">
<ul class="dropdown-menu" id='cc_page'>
@foreach($statuses as $status)
<?php if ($status->name == 'Deleted' or $status->name == 'Accepted') continue; ?>
<li class="search_r"><a href="#" onclick="changeStatus({!! $status->id !!})"><i class="{!! $status->icon_class !!}" style="color:#FFD600;"> </i>{!! $status->name !!}</a>
</li>
@endforeach
<article class="hentry">
<header class="entry-header">
<div class="row">
</ul>
</div>
<div class="col-sm-9">
<h3 class="entry-title"><i class="fas fa-ticket-alt"> </i> {{$thread->title}}
<small> ( {{$tickets->ticket_number}} ) </small>
</h3>
</div>
<div class="col-sm-3 text-right">
<div>
<button class="btn btn-light dropdown-toggle" type="button" id="dropdownMenuButton" data-bs-toggle="dropdown" aria-expanded="false" style="background-color: whitesmoke">
<i class="fas fa-exchange-alt" style="color:teal;"> </i>
{!! Lang::get('lang.change_status') !!}
<span class="caret"></span>
</button>
<?php $statuses = \App\Model\helpdesk\Ticket\Ticket_Status::all(); ?>
<div class="dropdown-menu">
<a class="dropdown-item" href="#" id="open">
<i class="fas fa-folder-open" style="color:#FFD600;"> </i> {!! Lang::get('lang.open') !!}
</a>
<a class="dropdown-item" href="#" id="close">
<i class="fas fa-check" style="color:#15F109;"> </i> {!! Lang::get('lang.close') !!}
</a>
<a class="dropdown-item" href="#" id="resolved">
<i class="fas fa-check-circle " style="color:#0EF1BE;"> </i> {!! Lang::get('lang.resolved') !!}
</a>
</div>
</div>
{!! Form::close() !!}
</div>
</div>
</div>
<br/>
<div class="row">
<div class="col-md-12">
<div class="alert alert-success alert-dismissable" id="alert11" style="display:none;">
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
<i class="fa fa-check-circle"></i> <span id="message-success1">
</span>
</div>
<div class="ticketratings pull-right">
<table><tbody>
<?php $ratings = App\Model\helpdesk\Ratings\Rating::orderby('display_order')->get(); ?>
<div class="col-md-12 mb-1">
<div class="ticketratings float-right">
<table>
<tbody>
<?php $ratings = App\Model\helpdesk\Ratings\Rating::orderby('display_order')->get(); ?>
<form id="foo">
{!! csrf_field() !!}
@foreach($ratings as $rating)
@foreach($ratings as $rating)
@if($rating->rating_area == 'Helpdesk Area')
<?php
$rating_value = App\Model\helpdesk\Ratings\RatingRef::where('rating_id', '=', $rating->id)->where('ticket_id', '=', $tickets->id)->first();
if ($rating_value == null) {
$ratingval = '0';
} else {
$ratingval = $rating_value->rating_value;
}
?>
<tr>
<th><div class="ticketratingtitle">{!! $rating->name !!} &nbsp;</div></th>&nbsp
<td>
<?php for ($i = 1; $i <= $rating->rating_scale; $i++) { ?>
<input type="radio" class="star" id="star5" name="{!! $rating->name !!}" value="{!! $i !!}"<?php echo ($ratingval == $i) ? 'checked' : '' ?> />
<?php } ?>
</td>
</tr>
@endif
@if($rating->rating_area == 'Helpdesk Area')
<?php
$rating_value = App\Model\helpdesk\Ratings\RatingRef::where('rating_id', '=', $rating->id)->where('ticket_id', '=', $tickets->id)->first();
if ($rating_value == null) {
$ratingval = '0';
} else {
$ratingval = $rating_value->rating_value;
}
?>
<tr>
<th><div class="ticketratingtitle">{!! $rating->name !!} &nbsp;</div></th>&nbsp
<td>
<?php for ($i = 1; $i <= $rating->rating_scale; $i++) { ?>
<input type="radio" class="star" id="star5" name="{!! $rating->name !!}" value="{!! $i !!}"<?php echo ($ratingval == $i) ? 'checked' : '' ?> />
<?php } ?>
</td>
</tr>
@endif
@endforeach
</form></tbody> </table>
</form>
</tbody>
</table>
</div>
</div>
</div>
</div>
<div class="box-body" style="margin-bottom:-10px">
<div class="row">
<div id="loader" style="display:none;">
<div class="col-xs-5">
</div>
<div class="col-xs-1">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/>
</div>
<div class="col-xs-6">
</div>
</header>
<div class="entry-content clearfix">
<div class="col-md-12 offset-md-5" id="loader" style="display:none;">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/>
</div>
<section class="content" id="refresh" style="margin-bottom:-10px;margin-top:-10px">
<div class="col-md-12">
<div id="refresh">
<div>
<?php
$priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first();
?>
<div class="callout callout-default ">
<div class="alert alert-secondary">
<div class="row">
<div class="col-md-3">
<div class="col-md-3">
<?php
$sla = $tickets->sla;
$SlaPlan = App\Model\helpdesk\Manage\Sla_plan::where('id', '=', 1)->first();
$SlaPlan = App\Model\helpdesk\Manage\Sla_plan::where('id', '=', $sla)->first();
?>
<b>{!! Lang::get('lang.sla_plan') !!}: {{$SlaPlan->grace_period}} </b>
<b>{!! Lang::get('lang.sla_plan') !!}: {{$SlaPlan->grace_period}} </b>
</div>
<div class="col-md-3">
<div class="col-md-3">
<b>{!! Lang::get('lang.created_date') !!}: </b> {{ UTC::usertimezone($tickets->created_at) }}
</div>
<div class="col-md-3">
<b>{!! Lang::get('lang.due_date') !!}: </b>
<div class="col-md-3">
<b>{!! Lang::get('lang.due_date') !!}: </b>
<?php
$time = $tickets->created_at;
$time = date_create($time);
date_add($time, date_interval_create_from_date_string($SlaPlan->grace_period));
echo UTC::usertimezone(date_format($time, 'd/m/Y H:i:s'));
echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
?>
</div>
<div class="col-md-3">
<?php $response = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->where('is_internal', '=', 0)->get(); ?>
@foreach($response as $last)
<?php $ResponseDate = $last->created_at; ?>
<?php $ResponseDate = $last->created_at; ?>
@endforeach
<b>{!! Lang::get('lang.last_response') !!}: </b> {{ UTC::usertimezone($ResponseDate)}}
<b>{!! Lang::get('lang.last_response') !!}: </b> {{ UTC::usertimezone($ResponseDate)}}
</div>
</div>
</div>
</div>
<div class="col-md-6">
<table class="table table-hover">
<!-- <tr><th></th><th></th></tr> -->
<tr><td><b>{!! Lang::get('lang.status') !!}:</b></td> <?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first(); ?>
@if($status->id == 1)
<td title="{{$status->properties}}" style="color:orange">{{$status->name}}</td></tr>
@elseif($status->id == 2)
<td title="{{$status->properties}}" style="color:green">{{$status->name}}</td></tr>
@elseif($status->id == 3)
<td title="{{$status->properties}}" style="color:green">{{$status->name}}</td></tr>
@endif
<tr><td><b>{!! Lang::get('lang.priority') !!}:</b></td> <?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first(); ?>
@if($priority->priority_id == 1)
<td title="{{$priority->priority_desc}}" style="color:green">{{$priority->priority_desc}}</td>
@elseif($priority->priority_id == 2)
<td title="{{$priority->priority_desc}}" style="color:orange">{{$priority->priority_desc}}</td>
@elseif($priority->priority_id == 3)
<td title="{{$priority->priority_desc}}" style="color:red">{{$priority->priority_desc}}</td>
@endif
</tr>
<tr><td><b>{!! Lang::get('lang.department') !!}:</b></td>
<?php
$help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();
$department = App\Model\helpdesk\Agent\Department::where('id', '=', $help_topic->department)->first();
?>
<td title="{{ $department->name }}">{!! $department->name !!}</td></tr>
</table>
<!-- </div> -->
</div>
<div class="col-md-6">
<!-- <div class="callout callout-success"> -->
<table class="table table-hover">
<!-- <tr><th></th><th></th></tr> -->
<tr><td><b>{!! Lang::get('lang.help_topic') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first(); ?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
<tr><td><b>{!! Lang::get('lang.last_message') !!}:</b></td> <td>{{ucwords($last->poster)}}</td></tr>
</table>
</div>
<!-- </div> -->
</section>
</div>
<div class="row">
<div class="col-md-6">
<table class="table">
<tr>
<td><b>{!! Lang::get('lang.status') !!}:</b></td>
<?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first(); ?>
@if($status->id == 1)
<td title="{{$status->properties}}" style="color:orange">{{$status->name}}</td>
@elseif($status->id == 2)
<td title="{{$status->properties}}" style="color:green">{{$status->name}}</td>
@elseif($status->id == 3)
<td title="{{$status->properties}}" style="color:green">{{$status->name}}</td>
@endif
</tr>
<tr>
<td><b>{!! Lang::get('lang.priority') !!}:</b></td>
<?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first(); ?>
@if($priority->priority_id == 1)
<td title="{{$priority->priority_desc}}" style="color:green">{{$priority->priority_desc}}</td>
@elseif($priority->priority_id == 2)
<td title="{{$priority->priority_desc}}" style="color:orange">{{$priority->priority_desc}}</td>
@elseif($priority->priority_id == 3)
<td title="{{$priority->priority_desc}}" style="color:red">{{$priority->priority_desc}}</td>
@endif
</tr>
<tr>
<td><b>{!! Lang::get('lang.department') !!}:</b></td>
<?php
$help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();
$department = App\Model\helpdesk\Agent\Department::where('id', '=', $help_topic->department)->first();
?>
<td title="{{ $department->name }}">{!! $department->name !!}</td>
</tr>
</table>
</div>
<div class="col-md-6">
<table class="table">
<tr>
<td><b>{!! Lang::get('lang.help_topic') !!}:</b></td>
<?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first(); ?>
<td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td>
</tr>
<tr>
<td><b>{!! Lang::get('lang.last_message') !!}:</b></td>
<td>{{ucwords($last->poster)}}</td>
</tr>
</table>
</div>
</div>
</div>
<div class="comments-area mb-0" id="comments">
<?php
$conversations = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->where('is_internal', '=', 0)->paginate(10);
foreach ($conversations as $conversation) {
@@ -179,12 +270,13 @@ foreach ($conversations as $conversation) {
$time = $ConvDate[1];
$time = substr($time, 0, -3);
if (isset($data) && $date == $data) {
} else {
$data = $ConvDate[0];
}
$role = App\User::where('id', '=', $conversation->user_id)->first();
$attachment = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $conversation->id)->first();
if ($attachment == null) {
$body = $conversation->body;
@@ -193,9 +285,9 @@ foreach ($conversations as $conversation) {
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $conversation->id)->orderBy('id', 'DESC')->get();
foreach ($attachments as $attachment) {
if ($attachment->type == 'pdf') {
} elseif ($attachment->type == 'docx') {
} else {
$image = @imagecreatefromstring($attachment->file);
ob_start();
@@ -209,7 +301,7 @@ foreach ($conversations as $conversation) {
$start = "<head>";
$end = "</head>";
if (strpos($string, $start) == false || strpos($string, $start) == false) {
} else {
$ini = strpos($string, $start);
$ini += strlen($start);
@@ -225,7 +317,7 @@ foreach ($conversations as $conversation) {
$start = "<head>";
$end = "</head>";
if (strpos($string, $start) == false || strpos($string, $start) == false) {
} else {
$ini = strpos($string, $start);
$ini += strlen($start);
@@ -237,8 +329,9 @@ foreach ($conversations as $conversation) {
?>
<ol class="comment-list" >
<li class="comment">
<article class="comment-body">
<footer class="comment-meta"<?php if ($role->role == "user") { ?> style="background-color: hsla(100, 100%, 51%, 0.15)" <?php } else { ?> style="background-color:#FFFCB3" <?php } ?> >
<footer class="comment-meta"<?php if ($role->role == "user") { ?> style="background-color: hsla(100, 100%, 51%, 0.15)" <?php } else { ?> style="background-color:#FFFCB3" <?php } ?> >
<div class="comment-author">
<img src="{{$role->profile_pic}}"alt="" height="50" width="50" class="avatar" <?php if ($role->role == "user") { ?>style="box-shadow: 0 1px 3px #00FF26;" <?php } else { ?> style="box-shadow: 0 1px 3px #FFEC00;" <?php } ?> >
@@ -247,7 +340,7 @@ foreach ($conversations as $conversation) {
@else
<b class="fn"><a href="#" rel="external" class="url">{{$role->first_name." ".$role->last_name}}</a></b>
<div class="ticketratings pull-right"> <table><tbody>
@foreach($ratings as $rating)
@foreach($ratings as $rating)
@if($rating->rating_area == 'Comment Area')
<?php
$rating_value = App\Model\helpdesk\Ratings\RatingRef::where('rating_id', '=', $rating->id)->where('thread_id', '=', $conversation->id)->first();
@@ -269,7 +362,7 @@ foreach ($conversations as $conversation) {
<input type="radio" class="star" id="star3" name="rating" value="3"<?php echo ($tickets->rating == '3') ? 'checked' : '' ?>/>
<input type="radio" class="star" id="star2" name="rating" value="4"<?php echo ($tickets->rating == '4') ? 'checked' : '' ?>/>
<input type="radio" class="star" id="star1" name="rating" value="5"<?php echo ($tickets->rating == '5') ? 'checked' : '' ?> />-->
</td>
</td>
</tr>
</form>
@endif
@@ -325,7 +418,7 @@ foreach ($conversations as $conversation) {
</ul>
</div>
</article><!-- .comment-body -->
</li><!-- .comment -->
</li><!-- .comment -->
</ol>
<?php
@@ -335,7 +428,7 @@ foreach ($conversations as $conversation) {
<?php }
?>
<div class="pull-right" style="margin-top:-30px;margin-bottom:-30px">
<?php echo $conversations->setPath(route('show.ticket', ['id' => $tickets->id, 'token' => $token]))->render(); ?>
<?php echo $conversations->setPath(route('show.ticket', ['ids' => $tickets->id, 'code' => $token]))->render(); ?>
</div>
<br/><br/>
@if(Session::has('success1'))
@@ -355,48 +448,77 @@ foreach ($conversations as $conversation) {
</div>
@endif
<?php $id2 = $tickets->id; ?>
<div id="respond" class="comment-respond form-border">
<h3 id="reply-title" class="comment-reply-title section-title"><i class="line" style="border-color: rgb(0, 154, 186);"></i>{!! Lang::get('lang.leave_a_reply') !!}</h3>
{!! Form::open(['url'=>'post-ticket-reply/'.$tickets->id.'#formabc']) !!}
<div class="row">
<div class="form-group">
<div class="col-md-12">
<div class="form-group ">
<textarea class="form-control" name="comment" cols="30" rows="8"></textarea>
<div id="respond" class="comment-respond form-border">
<h3 id="reply-title" class="comment-reply-title section-title"><i class="line"></i>{!! Lang::get('lang.leave_a_reply') !!}</h3>
@if(Auth::user())
{!! Form::open(['url'=>'post/reply/'.$id2.'#formabc']) !!}
@else
{!! Form::open(['url'=>'post-ticket-reply/'.$tickets->id.'#formabc']) !!}
@endif
<div class="row">
<div class="col-md-12">
<div class="form-group " style="background-color: white">
<textarea class="form-control" id="reply-input" name="comment" cols="30" rows="8" ></textarea>
</div>
</div>
</div>
<div class="text-right">
<button type="submit" onClick="return checkFunction();" class="btn btn-custom btn-lg" style="background-color: #009aba; hov: #00c0ef; color: #fff">{!! Lang::get('lang.post_comment') !!}</button>
</div>
{!! Form::close() !!}
</div>
</div>
</div>
</div>
</div>
<div class="text-right">
<button type="submit" class="btn btn-custom btn-lg">{!! Lang::get('lang.post_comment') !!}</button>
</div>
{!! Form::close() !!}
</article>
</div>
<script type="text/javascript">
// $("#cc_page").on('click', '.search_r', function() {
// var search_r = $('a', this).attr('id');
// $.ajax({
// type: "GET",
// url: "../ticket/status/{{$tickets->id}}/" + search_r,
// beforeSend: function() {
// $("#refresh").hide();
// $("#loader").show();
// },
// success: function(response) {
// $("#refresh").load("../show-ticket/{!! $tickets->id !!}/{!! $token !!} #refresh");
// $("#refresh").show();
// $("#loader").hide();
// var message = response;
// $("#alert11").show();
// $('#message-success1').html(message);
// setInterval(function() {
// $("#alert11").hide();
// }, 4000);
// }
// });
// return false;
// });
$("#cc_page").on('click', '.search_r', function () {
var search_r = $('a', this).attr('id');
$.ajax({
type: "GET",
url: "../../show/change-status/"+ id +"/"+ {!! $tickets->id !!},
beforeSend: function () {
$("#refresh").hide();
$("#loader").show();
},
success: function (response) {
$("#refresh").load("../show-ticket/{!! $tickets->id !!}/{!! $token !!} #refresh");
$("#refresh").show();
$("#loader").hide();
var message = response;
$("#alert11").show();
$('#message-success1').html(message);
setInterval(function () {
$("#alert11").hide();
}, 4000);
}
});
return false;
});
$(function() {
//Add text editor
$("textarea").summernote({
height: 300,
tabsize: 2,
toolbar: [
['style', ['bold', 'italic', 'underline', 'clear']],
['font', ['strikethrough', 'superscript', 'subscript']],
['fontsize', ['fontsize']],
['color', ['color']],
['para', ['ul', 'ol', 'paragraph']],
['height', ['height']]
]
});
});
$(document).ready(function() {
var Data = $('input[name="rating"]:checked').val();
@@ -473,5 +595,97 @@ foreach ($conversations as $conversation) {
})
return false;
}
jQuery(document).ready(function () {
// Close a ticket
$('#close').on('click', function (e) {
$.ajax({
type: "POST",
url: "../../show/close/{!! $tickets->id !!}",
data:{"_token": "{{ csrf_token() }}"},
beforeSend: function () {
$("#refresh").hide();
$("#loader").show();
},
success: function (response) {
$("#refresh").load("../../show-ticket/{!! $tickets->id !!}/{!! $token !!} #refresh");
$("#refresh").show();
$("#loader").hide();
// $("#d1").trigger("click");
// var message = "Success! Your Ticket have been Closed";
// $("#alert11").show();
// $('#message-success1').html(message);
// setInterval(function(){
// $("#alert11").hide();
// setTimeout(function() {
// var link = document.querySelector('#load-inbox');
// if(link) {
// link.click();
// }
// }, 500);
// },2000);
}
})
return false;
});
// Resolved a ticket
$('#resolved').on('click', function (e) {
$.ajax({
type: "POST",
url: "../../show/resolve/{!! $tickets->id !!}",
data:{"_token": "{{ csrf_token() }}"},
beforeSend: function () {
$("#refresh").hide();
$("#loader").show();
},
success: function (response) {
$("#refresh").load("../../show-ticket/{!! $tickets->id !!}/{!! $token !!} #refresh");
$("#refresh").show();
$("#loader").hide();
var message = "Success! Your Ticket have been Resolved";
$("#alert11").show();
$('#message-success1').html(message);
setInterval(function () {
$("#alert11").hide();
setTimeout(function () {
var link = document.querySelector('#load-inbox');
if (link) {
link.click();
}
}, 500);
}, 2000);
}
})
return false;
});
// Open a ticket
$('#open').on('click', function (e) {
$.ajax({
type: "POST",
url: "../../show/open/{!! $tickets->id !!}",
data:{"_token": "{{ csrf_token() }}"},
beforeSend: function () {
$("#refresh").hide();
$("#loader").show();
},
success: function (response) {
$("#refresh").load("../../show-ticket/{!! $tickets->id !!}/{!! $token !!} #refresh");
$("#refresh").show();
$("#loader").hide();
var message = "Success! Your Ticket have been Opened";
$("#alert11").show();
$('#message-success1').html(message);
setInterval(function () {
$("#alert11").hide();
}, 4000);
}
})
return false;
});
});
</script>
@stop

21
resources/views/themes/default1/client/kb/article-list/show.blade.php
View File

@@ -138,7 +138,7 @@ $category_id = $all->pluck('category_id')->toArray();
<div class="col-md-4" style="border:#f4f4f4;">
<div data-v-43e70d45="" class="banner-wrapper user-data text-center clearfix" id="ban_ner" style="border-width: 5px 1px 1px; border-style: solid; border-color: rgb(0, 154, 186); border-image: initial; width: 90%" >
<img id="user_avatar" src="{{Auth::user()->profile_pic}}" class="avatar" alt="User Image" style="margin-left: 5% ">
<div STYLE="margin-left:5%"><strong>Hello</strong></div>
<div STYLE="margin-left:5%"><strong>{{trans('lang.hello')}}</strong></div>
<p class="banner-title ellipsize_first_name h4" STYLE="margin-left: 5%">{{Auth::user()->first_name." ".Auth::user()->last_name}}</p>
<div class="banner-content" id="dropdown_content">
<p data-v-43e70d45="">If you are not? </p>
@@ -254,9 +254,22 @@ $category_id = $all->pluck('category_id')->toArray();
$(".form-group").removeClass("has-error");
// Perform your custom validation here
var name = $("#comment-name").val().trim();
var email = $("#comment-email").val().trim();
var comment = $("#comment-comment").val().trim();
var nameElement = $("#comment-name");
var emailElement = $("#comment-email");
var commentElement = $("#comment-comment");
if (nameElement.length > 0) {
var name = nameElement.val().trim();
}
if (emailElement.length > 0) {
var email = emailElement.val().trim();
}
if (commentElement.length > 0) {
var comment = commentElement.val().trim();
}
// Flag to track if there are any errors
var hasErrors = false;

18
resources/views/themes/default1/client/layout/client.blade.php
View File

@@ -160,7 +160,11 @@
</ul>
</li>
<?php $pages = App\Model\kb\Page::where('status', '1')->where('visibility', '1')->get();
<?php
if(!Auth::check() || Auth::user()->role == 'user')
$pages = App\Model\kb\Page::where('status', '1')->where('visibility', '1')->get();
else
$pages = App\Model\kb\Page::where('status', '1')->get();
?>
@if(count($pages))
<li @yield('pages') class="nav-item dropdown">
@@ -191,7 +195,7 @@
<img id="user_avatar" src="{{Auth::user()->profile_pic}}"class="avatar" alt="User Image" height="70" width="70"/>
<div><strong>Hello</strong></div>
<div><strong>{{trans('lang.hello')}}</strong></div>
<p class="banner-title ellipsize_first_name h4">{{Auth::user()->first_name." ".Auth::user()->last_name}}</p>
@@ -312,12 +316,12 @@
<div id="header-search" class="site-search clearfix" style="margin-right: 90%; width: 100%"><!-- #header-search -->
{!!Form::open(['route' => 'client.search','class'=>'search-form clearfix'])!!}
<div class="form-border" style="z-index: 0;width: 95%;">
<div class="form-inline">
<div class="form-group input-group" style="width: 100%;">
<input type="text" name="s" class="search-field form-control input-lg mr-3" title="Enter search term" placeholder="Have a question? Type your search term here..." required>
<div class="form-border" style="z-index: 0;width: 85%;">
<div class="form-inline ">
<div class="form-group input-group " style="width: 98% ">
<input type="text" name="s" class="search-field form-control" title="Enter search term" placeholder="{{trans('lang.have_a_question?_type_your_search_term_here')}}" required="" style="width: 80%">
<span class="input-group-btn">
<button type="submit" class="btn btn-custom btn-md" style="border-color: rgb(0, 192, 239); background-color: rgb(0, 154, 186);">Search</button>
<button type="submit" class="btn btn-custom btn-md " style="margin-left: 20% ;background-color: #009aba; hov: #00c0ef; color: #fff ">{{trans('lang.search')}}</button>
</span>
</div>
</div><!----><!----></div>

4
resources/views/themes/default1/common/template/sets.blade.php
View File

@@ -44,7 +44,7 @@ class="nav-link active"
<h3 class="card-title">{!! Lang::get('lang.list_of_templates_sets') !!}</h3>
<div class="card-tools">
<button class="btn btn-default btn-tool" data-toggle="modal" data-target="#create" title="Create" id="2create">
<i class="fas fa-plus"> </i> Create
<i class="fas fa-plus"> </i> {{Lang::get('lang.create')}}
</button>
</div>
</div><!-- /.box-header -->
@@ -134,7 +134,7 @@ class="nav-link active"
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
</div>
<div class="modal-body">
<span>Are you sure you want to Delete ?</span>
<span>{{Lang::get('lang.are_you_sure_you_want_to_delete')}}</span>&nbsp;
</div>
<div class="modal-footer justify-content-between">
<button type="button" class="btn btn-default" data-dismiss="modal">Close</button>

23
resources/views/vendor/Chumper/ticket-javascript.blade.php vendored
View File

@@ -30,6 +30,29 @@ foreach($segments as $seg){
"sPaginationType": "full_numbers",
"bProcessing": true,
"lengthMenu": [[10, 25, 50, 100, 500], [10, 25, 50, 100, 500]],
"oLanguage": {
"sEmptyTable": "{!! Lang::get('datatables.sEmptyTable') !!}",
"sInfo": "{!! Lang::get('datatables.sInfo') !!}",
"sInfoEmpty": "{!! Lang::get('datatables.sInfoEmpty') !!}",
"sInfoFiltered": "{!! Lang::get('datatables.sInfoFiltered') !!}",
"sInfoPostFix": "{!! Lang::get('datatables.sInfoPostFix') !!}",
"sInfoThousands": "{!! Lang::get('datatables.sInfoThousands') !!}",
"sLengthMenu": "{!! Lang::get('datatables.sLengthMenu') !!}",
"sLoadingRecords": "{!! Lang::get('datatables.sLoadingRecords') !!}",
"sProcessing": "{!! Lang::get('datatables.sProcessing') !!}",
"sSearch": "{!! Lang::get('datatables.sSearch') !!}",
"sZeroRecords": "{!! Lang::get('datatables.sZeroRecords') !!}",
"oPaginate": {
"sFirst": "{!! Lang::get('datatables.oPaginate.sFirst') !!}",
"sLast": "{!! Lang::get('datatables.oPaginate.sLast') !!}",
"sNext": "{!! Lang::get('datatables.oPaginate.sNext') !!}",
"sPrevious": "{!! Lang::get('datatables.oPaginate.sPrevious') !!}"
},
"oAria": {
"sSortAscending": "{!! Lang::get('datatables.oAria.sSortAscending') !!}",
"sSortDescending": "{!! Lang::get('datatables.oAria.sortDescending') !!}"
},
},
"ajax": {
url: "{{url('filter')}}",
data: function (d) {

23
resources/views/vendor/Chumper/user-javascript.blade.php vendored
View File

@@ -26,6 +26,29 @@ foreach($segments as $seg){
"sPaginationType": "full_numbers",
"bProcessing": true,
"bServerSide": true,
"oLanguage": {
"sEmptyTable": "{!! Lang::get('datatables.sEmptyTable') !!}",
"sInfo": "{!! Lang::get('datatables.sInfo') !!}",
"sInfoEmpty": "{!! Lang::get('datatables.sInfoEmpty') !!}",
"sInfoFiltered": "{!! Lang::get('datatables.sInfoFiltered') !!}",
"sInfoPostFix": "{!! Lang::get('datatables.sInfoPostFix') !!}",
"sInfoThousands": "{!! Lang::get('datatables.sInfoThousands') !!}",
"sLengthMenu": "{!! Lang::get('datatables.sLengthMenu') !!}",
"sLoadingRecords": "{!! Lang::get('datatables.sLoadingRecords') !!}",
"sProcessing": "{!! Lang::get('datatables.sProcessing') !!}",
"sSearch": "{!! Lang::get('datatables.sSearch') !!}",
"sZeroRecords": "{!! Lang::get('datatables.sZeroRecords') !!}",
"oPaginate": {
"sFirst": "{!! Lang::get('datatables.oPaginate.sFirst') !!}",
"sLast": "{!! Lang::get('datatables.oPaginate.sLast') !!}",
"sNext": "{!! Lang::get('datatables.oPaginate.sNext') !!}",
"sPrevious": "{!! Lang::get('datatables.oPaginate.sPrevious') !!}"
},
"oAria": {
"sSortAscending": "{!! Lang::get('datatables.oAria.sSortAscending') !!}",
"sSortDescending": "{!! Lang::get('datatables.oAria.sortDescending') !!}"
},
},
"ajax": {
url: "{{url('user-list')}}",
data: function (d) {