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update api

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This commit is contained in:
Vijay Sebastian
2017-07-27 17:50:14 +05:30
parent b0b5bd8637
commit 7d7a097966
1 changed files with 55 additions and 2 deletions
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57
app/Http/Controllers/Api/v1/ApiController.php
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@@ -1636,6 +1636,14 @@ class ApiController extends Controller
{
try
{
$user = \JWTAuth::parseToken()->authenticate();
$tickets = \DB::table('tickets');
if ($user->role == 'agent')
{
$id = $user->id;
$dept = DepartmentAssignAgents::where('agent_id', '=', $id)->pluck('department_id')->toArray();
$tickets = $tickets->whereIn('tickets.dept_id', $dept)->orWhere('assigned_to', '=', $user->id);
}
$department = $this->department->select('name', 'id')->get()->toArray();
$sla = $this->slaPlan->select('name', 'id')->get()->toArray();
$staff = $this->user->where('role', 'agent')->select('email', 'id')->get()->toArray();
@@ -1644,8 +1652,53 @@ class ApiController extends Controller
$helptopic = $this->helptopic->select('topic', 'id')->get()->toArray();
$status = \DB::table('ticket_status')->select('name', 'id')->get();
$source = \DB::table('ticket_source')->select('name', 'id')->get();
$result = ['departments' => $department, 'sla' => $sla, 'staffs' => $staff, 'teams' => $team,
'priorities' => $priority, 'helptopics' => $helptopic, 'status' => $status, 'sources' => $source,];
$statuses = collect($tickets
->join('ticket_status', 'tickets.status', '=', 'ticket_status.id')
->select('ticket_status.name as status', \DB::raw('COUNT(tickets.id) as count'))
->groupBy('ticket_status.id')
->get())->transform(function ($item)
{
return ['name' => ucfirst($item->status), 'count' => $item->count];
});
$unassigned = $this->user->leftJoin('tickets', function ($join)
{
$join->on('users.id', '=', 'tickets.user_id')
->whereNull('assigned_to')->where('status', '=', 1);
})
->where(function($query) use($user)
{
if ($user->role != 'admin')
{
$query->where('tickets.dept_id', '=', $user->primary_dpt);
}
})
->select(\DB::raw('COUNT(tickets.id) as unassined'))
->value('unassined');
$mytickets = $this->user->leftJoin('tickets', function ($join) use ($user)
{
$join->on('users.id', '=', 'tickets.assigned_to')
->where('tickets.assigned_to', '=', $user->id)->where('status', '=', 1);
})
->where(function ($query) use ($user)
{
if ($user->role != 'admin')
{
$query->where('tickets.dept_id', '=', $user->primary_dpt)->orWhere('assigned_to', '=', $user->id);
}
})
->select(\DB::raw('COUNT(tickets.id) as my_ticket'))
->value('my_ticket');
$depend = collect([['name' => 'unassigned', 'count' => $unassigned], ['name' => 'mytickets', 'count' => $mytickets]]);
$collection = $statuses->merge($depend);
$result = ['departments' => $department, 'sla' => $sla, 'staffs' => $staff, 'teams' => $team,
'priorities' => $priority, 'helptopics' => $helptopic,
'status' => $status,
'sources' => $source,
'tickets_count' => $collection];
return response()->json(compact('result'));
// $result = ['departments' => $department, 'sla' => $sla, 'staffs' => $staff, 'teams' => $team,
// 'priorities' => $priority, 'helptopics' => $helptopic, 'status' => $status, 'sources' => $source,];
return response()->json(compact('result'));
}