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update 1.0.7

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This commit is contained in:
Sujit Prasad
2016-04-19 19:19:42 +05:30
parent 723ef47e19
commit 5327b0c0da
153 changed files with 20711 additions and 1727 deletions
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63
resources/views/themes/default1/agent/helpdesk/dept-ticket/closed.blade.php
View File

@@ -14,6 +14,7 @@ class="active"
@section('content')
<?php
$date_time_format = UTC::getDateTimeFormat();
$dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
if(Auth::user()->role == 'agent') {
@@ -56,8 +57,8 @@ $dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<input type="submit" class="submit btn btn-default text-orange btn-sm" id="delete" name="submit" value="{!! Lang::get('lang.delete') !!}">
<input type="submit" class="submit btn btn-default text-blue btn-sm" id="close" name="submit" value="{!! Lang::get('lang.open') !!}">
<button type="button" class="btn btn-sm btn-default text-green" id="Edit_Ticket" data-toggle="modal" data-target="#MergeTickets"><i class="fa fa-code-fork"> </i> {!! Lang::get('lang.merge') !!}</button>
</div>
<!-- <button type="button" class="btn btn-sm btn-default text-green" id="Edit_Ticket" data-toggle="modal" data-target="#MergeTickets"><i class="fa fa-code-fork"> </i> {!! Lang::get('lang.merge') !!}</button>
--> </div>
<div class="mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
@@ -68,12 +69,62 @@ $dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.last_replier'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.dept.close', $dept->id))
->setOrder(array(7=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setUrl(route('get.dept.close', $dept->id))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {
var str = aData[3];
if(str.search("#000") == -1) {
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
});
} else {
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
});
}
}')
->render();!!}
</div><!-- /.mail-box-messages -->

59
resources/views/themes/default1/agent/helpdesk/dept-ticket/inprogress.blade.php
View File

@@ -15,6 +15,7 @@ class="active"
@section('content')
<?php
$date_time_format = UTC::getDateTimeFormat();
$dept = App\Model\helpdesk\Agent\Department::where('name', '=', $id)->first();
if (Auth::user()->role == 'agent') {
@@ -69,12 +70,62 @@ if (Auth::user()->role == 'agent') {
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.last_replier'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.dept.inprocess', $dept->id))
->setOrder(array(7=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setUrl(route('get.dept.inprocess', $dept->id))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {
var str = aData[3];
if(str.search("#000") == -1) {
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
});
} else {
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
});
}
}')
->render();!!}
</div><!-- /.mail-box-messages -->

61
resources/views/themes/default1/agent/helpdesk/dept-ticket/open.blade.php
View File

@@ -13,7 +13,8 @@ class="active"
@stop
@section('content')
<?php
<?php
$date_time_format = UTC::getDateTimeFormat();
$dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
if(Auth::user()->role == 'agent') {
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status','=','1')->where('isanswered','=', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
@@ -67,12 +68,62 @@ $dept = App\Model\helpdesk\Agent\Department::where('name','=',$id)->first();
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.last_replier'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.dept.open', $dept->id))
->setOrder(array(7=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setUrl(route('get.dept.open', $dept->id))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {
var str = aData[3];
if(str.search("#000") == -1) {
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
});
} else {
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
});
}
}')
->render();!!}
</div><!-- /.mail-box-messages -->

6
resources/views/themes/default1/agent/helpdesk/organization/create.blade.php
View File

@@ -43,20 +43,20 @@ class="active"
<div class="row">
<div class="col-xs-4 form-group {{ $errors->has('name') ? 'has-error' : '' }}">
{!! Form::label('name',Lang::get('lang.name')) !!}
{!! $errors->first('name', '<spam class="help-block">:message</spam>') !!}
{!! Form::text('name',null,['class' => 'form-control']) !!}
{!! $errors->first('name', '<spam class="help-block">:message</spam>') !!}
</div>
<!-- phone : Text : -->
<div class="col-xs-4 form-group {{ $errors->has('phone') ? 'has-error' : '' }}">
{!! Form::label('phone',Lang::get('lang.phone')) !!}
{!! $errors->first('phone', '<spam class="help-block">:message</spam>') !!}
{!! Form::text('phone',null,['class' => 'form-control']) !!}
{!! $errors->first('phone', '<spam class="help-block">:message</spam>') !!}
</div>
<!-- website : Text : -->
<div class="col-xs-4 form-group {{ $errors->has('website') ? 'has-error' : '' }}">
{!! Form::label('website',Lang::get('lang.website')) !!}
{!! $errors->first('website', '<spam class="help-block">:message</spam>') !!}
{!! Form::text('website',null,['class' => 'form-control']) !!}
{!! $errors->first('website', '<spam class="help-block">:message</spam>') !!}
</div>
</div>
<!-- Internal Notes : Textarea -->

6
resources/views/themes/default1/agent/helpdesk/organization/edit.blade.php
View File

@@ -42,20 +42,20 @@ class="active"
<div class="row">
<div class="col-xs-4 form-group {{ $errors->has('name') ? 'has-error' : '' }}">
{!! Form::label('name',Lang::get('lang.name')) !!}
{!! $errors->first('name', '<spam class="help-block">:message</spam>') !!}
{!! Form::text('name',null,['class' => 'form-control']) !!}
{!! $errors->first('name', '<spam class="help-block">:message</spam>') !!}
</div>
<!-- phone : Text : -->
<div class="col-xs-4 form-group {{ $errors->has('phone') ? 'has-error' : '' }}">
{!! Form::label('phone',Lang::get('lang.phone')) !!}
{!! $errors->first('phone', '<spam class="help-block">:message</spam>') !!}
{!! Form::text('phone',null,['class' => 'form-control']) !!}
{!! $errors->first('phone', '<spam class="help-block">:message</spam>') !!}
</div>
<!--website : Text : -->
<div class="col-xs-4 form-group {{ $errors->has('website') ? 'has-error' : '' }}">
{!! Form::label('website',Lang::get('lang.website')) !!}
{!! $errors->first('website', '<spam class="help-block">:message</spam>') !!}
{!! Form::text('website',null,['class' => 'form-control']) !!}
{!! $errors->first('website', '<spam class="help-block">:message</spam>') !!}
</div>
</div>
<!-- Internal Notes : Textarea -->

61
resources/views/themes/default1/agent/helpdesk/ticket/answered.blade.php
View File

@@ -13,7 +13,8 @@ class="active"
@stop
@section('content')
<?php
<?php
$date_time_format = UTC::getDateTimeFormat();
if(Auth::user()->role == 'agent')
{
$dept = App\Model\helpdesk\Agent\Department::where('id','=',Auth::user()->primary_dpt)->first();
@@ -70,12 +71,62 @@ class="active"
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.last_replier'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.answered.ticket'))
->setOrder(array(7=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setUrl(route('get.answered.ticket'))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {
var str = aData[3];
if(str.search("#000") == -1) {
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
});
} else {
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
});
}
}')
->render();!!}
</div><!-- /.mail-box-messages -->

61
resources/views/themes/default1/agent/helpdesk/ticket/assigned.blade.php
View File

@@ -13,7 +13,8 @@ class="active"
@stop
@section('content')
<?php
<?php
$date_time_format = UTC::getDateTimeFormat();
if(Auth::user()->role == 'agent') {
$dept = App\Model\helpdesk\Agent\Department::where('id','=',Auth::user()->primary_dpt)->first();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('assigned_to', '>', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
@@ -62,12 +63,62 @@ class="active"
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.last_replier'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.assigned.ticket'))
->setOrder(array(7=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setUrl(route('get.assigned.ticket'))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {
var str = aData[3];
if(str.search("#000") == -1) {
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
});
} else {
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
});
}
}')
->render();!!}
</div><!-- /.mail-box-messages -->
{!! Form::close() !!}

59
resources/views/themes/default1/agent/helpdesk/ticket/closed.blade.php
View File

@@ -14,6 +14,7 @@ class="active"
@section('content')
<?php
$date_time_format = UTC::getDateTimeFormat();
if(Auth::user()->role == 'agent') {
$dept = App\Model\helpdesk\Agent\Department::where('id','=',Auth::user()->primary_dpt)->first();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '>', 1)->where('dept_id','=',$dept->id)->where('status', '<', 4)->orderBy('id', 'DESC')->paginate(20);
@@ -62,12 +63,62 @@ class="active"
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.last_replier'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.closed.ticket'))
->setOrder(array(7=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setUrl(route('get.closed.ticket'))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {
var str = aData[3];
if(str.search("#000") == -1) {
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
});
} else {
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
});
}
}')
->render();!!}
</div><!-- /.mail-box-messages -->

61
resources/views/themes/default1/agent/helpdesk/ticket/inbox.blade.php
View File

@@ -13,7 +13,8 @@ class="active"
@stop
@section('content')
<?php
<?php
$date_time_format = UTC::getDateTimeFormat();
if(Auth::user()->role == 'agent') {
$dept = App\Model\helpdesk\Agent\Department::where('id','=',Auth::user()->primary_dpt)->first();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
@@ -61,12 +62,62 @@ class="active"
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.last_replier'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.inbox.ticket'))
->setOrder(array(7=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setUrl(route('get.inbox.ticket'))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnCreatedRow", 'function( nRow, aData, iDataIndex ) {
var str = aData[3];
if(str.search("#000") == -1) {
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
});
} else {
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
});
}
}')
->render();!!}
<!-- /.datatable -->
</div><!-- /.mail-box-messages -->

61
resources/views/themes/default1/agent/helpdesk/ticket/myticket.blade.php
View File

@@ -13,7 +13,8 @@ class="active"
@stop
@section('content')
<?php
<?php
$date_time_format = UTC::getDateTimeFormat();
if(Auth::user()->role == 'agent') {
$dept = App\Model\helpdesk\Agent\Department::where('id','=',Auth::user()->primary_dpt)->first();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('assigned_to', '=', Auth::user()->id)->orderBy('id', 'ASC')->paginate(20);
@@ -62,12 +63,62 @@ class="active"
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.last_replier'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.myticket.ticket'))
->setOrder(array(7=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setUrl(route('get.myticket.ticket'))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {
var str = aData[3];
if(str.search("#000") == -1) {
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
});
} else {
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
});
}
}')
->render();!!}
</div><!-- /.mail-box-messages -->

59
resources/views/themes/default1/agent/helpdesk/ticket/open.blade.php
View File

@@ -14,6 +14,7 @@ class="active"
@section('content')
<?php
$date_time_format = UTC::getDateTimeFormat();
if(Auth::user()->role == 'agent') {
$dept = App\Model\helpdesk\Agent\Department::where('id','=',Auth::user()->primary_dpt)->first();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
@@ -67,12 +68,62 @@ class="active"
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.last_replier'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.open.ticket'))
->setOrder(array(7=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setUrl(route('get.open.ticket'))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {
var str = aData[3];
if(str.search("#000") == -1) {
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
});
} else {
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
});
}
}')
->render();!!}
</div><!-- /.mail-box-messages -->

548
resources/views/themes/default1/agent/helpdesk/ticket/overdue.blade.php
View File

@@ -14,22 +14,44 @@ class="active"
@section('content')
<?php
if(Auth::user()->role == 'agent') {
$dept = App\Model\helpdesk\Agent\Department::where('id','=',Auth::user()->primary_dpt)->first();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
} else {
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->orderBy('id', 'DESC')->paginate(20);
}
$date_time_format = UTC::getDateTimeFormat();
if (Auth::user()->role == 'agent') {
$dept = Department::where('id', '=', Auth::user()->primary_dpt)->first();
$overdues = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id', '=', $dept->id)->orderBy('id', 'DESC')->get();
} else {
$overdues = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->orderBy('id', 'DESC')->get();
}
$i = count($overdues);
if ($i == 0) {
$overdue_ticket = 0;
} else {
$j = 0;
foreach ($overdues as $overdue) {
$sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id', '=', $overdue->sla)->first();
$ovadate = $overdue->created_at;
$new_date = date_add($ovadate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
if (date('Y-m-d H:i:s') > $new_date) {
$j++;
//$value[] = $overdue;
}
}
// dd(count($value));
if ($j > 0) {
$overdue_ticket = $j;
} else {
$overdue_ticket = 0;
}
}
?>
<!-- Main content -->
<div class="box box-primary">
<div class="box-header with-border">
<h3 class="box-title">Overdue </h3> <small>{!! $tickets->total() !!} tickets</small>
<div class="box-header with-border">
<h3 class="box-title">{!! Lang::get('lang.overdue') !!} </h3> <small id="title_refresh">{!! $overdue_ticket !!} {!! Lang::get('lang.tickets') !!}</small>
</div><!-- /.box-header -->
@if(Session::has('success'))
<div class="alert alert-success alert-dismissable">
<i class="fa fa-check-circle"> </i>
<b> Success </b>
<i class="fa fa-check-circle"> </i> <b> Success </b>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
{{Session::get('success')}}
</div>
@@ -37,165 +59,437 @@ class="active"
<!-- failure message -->
@if(Session::has('fails'))
<div class="alert alert-danger alert-dismissable">
<i class="fa fa-ban"> </i>
<b> Fail! </b>
<i class="fa fa-ban"> </i> <b> Fail! </b>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
{{Session::get('fails')}}
</div>
@endif
<div class="box-body no-padding ">
{!! Form::open(['route'=>'select_all','method'=>'post']) !!}
<div class="box-body ">
{!! Form::open(['id'=>'modalpopup', 'route'=>'select_all','method'=>'post']) !!}
<div class="mailbox-controls">
<h3 class="pull-right" style="margin-top:0;margin-bottom:0;"> {!! $tickets->count().'-'.$tickets->total(); !!}</h3>
<!-- Check all button -->
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a>
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="Delete">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="Close">
{{-- <a class="btn btn-default btn-sm" id="click"><i class="fa fa-refresh"></i></a> --}}
<input type="submit" class="submit btn btn-default text-orange btn-sm" id="delete" name="submit" value="{!! Lang::get('lang.delete') !!}">
<input type="submit" class="submit btn btn-default text-yellow btn-sm" id="close" name="submit" value="{!! Lang::get('lang.close') !!}">
<button type="button" class="btn btn-sm btn-default text-green" id="Edit_Ticket" data-toggle="modal" data-target="#MergeTickets"><i class="fa fa-code-fork"> </i> {!! Lang::get('lang.merge') !!}</button>
</div>
<div class=" table-responsive mailbox-messages" id="refresh">
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>{!! Lang::get('lang.loading') !!}...</b></p>
<!-- table -->
<table class="table table-hover table-striped">
<thead>
<th></th>
<th>Subject</th>
<th>Ticket ID</th>
<th>Priority</th>
<th>From</th>
<th>Last Replier</th>
<th>Assigned To</th>
<th>Last Activity</th>
</thead>
<tbody id="hello">
@foreach ($tickets as $ticket )
<tr <?php if ($ticket->seen_by == null) {?> style="color:green;" <?php }
$sla = $ticket->sla;
$SlaPlan = App\Model\helpdesk\Manage\Sla_plan::where('id', '=', $sla)->first();
$time = $ticket->created_at;
$time = date_create($time);
date_add($time, date_interval_create_from_date_string($SlaPlan->grace_period));
echo date_format($time, 'd/m/Y H:i:s');
?> >
<td><input type="checkbox" class="icheckbox_flat-blue" name="select_all[]" value="{{$ticket->id}}"/></td>
<?php
// collaborators
$collaborators = App\Model\helpdesk\Ticket\Ticket_Collaborator::where('ticket_id','=',$ticket->id)->get();
$collab = count($collaborators);
// title
$title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first();
$string = strip_tags($title->title);
// check atatchments
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id','=',$title->id)->first();
$attach = count($attachments);
if (strlen($string) > 40) {
$stringCut = substr($string, 0, 40);
$string = substr($stringCut, 0, strrpos($stringCut, ' ')).' ...';
}
$TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id');
$TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first();
$LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first();
if($LastResponse->role == "user") {
$rep = "#F39C12";
$username = $LastResponse->user_name;
} else { $rep = "#000"; $username = $LastResponse->first_name ." ". $LastResponse->last_name;
if($LastResponse->first_name==null || $LastResponse->last_name==null) {
$username = $LastResponse->user_name;
}}
$titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get();
$count = count($titles);
foreach($titles as $title)
{
$title = $title;
}
$assigned_to = App\User::where('id','=',$ticket->assigned_to)->first();
if($assigned_to == null)
{
$assigned = "Unassigned";
}
else
{
$assigned = $assigned_to->first_name ." ". $assigned_to->last_name;
}
?>
<td class="mailbox-name"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">{{$string}} </a> ({!! $count!!}) <i class="fa fa-comment"></i>
@if($collab > 0)&nbsp;<i class="fa fa-users"></i>@endif
@if($attach > 0)&nbsp;<i class="fa fa-paperclip"></i>@endif</td>
<td class="mailbox-Id"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">#{!! $ticket->ticket_number !!}</a></td>
<?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $ticket->priority_id)->first();?>
<td class="mailbox-priority"><spam class="btn btn-{{$priority->priority_color}} btn-xs">{{$priority->priority_desc}}</spam></td>
<?php $from = App\User::where('id','=',$ticket->user_id)->first(); ?>
@if($from->role == "user")
<td class="mailbox-from" >{!! $from->user_name !!}</td>
@else
<td class="mailbox-from" >{!! $from->first_name." ".$from->last_name !!}</td>
@endif
<td class="mailbox-last-reply" style="color:{!! $rep !!}">{!! $username !!}</td>
<td>{!! $assigned !!}</td>
<td class="mailbox-last-activity">{!! UTC::usertimezone($title->updated_at) !!}</td>
</tr>
@endforeach
</tbody>
</table><!-- /.table -->
<div class="pull-right">
<?php echo $tickets->setPath(url('/ticket/overdue'))->render();?>&nbsp;
</div>
<div class="mailbox-messages" id="refresh">
<!--datatable-->
{!! Datatable::table()
->addColumn(
"",
Lang::get('lang.subject'),
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.overdue.ticket'))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {
var str = aData[3];
if(str.search("#000") == -1) {
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
});
} else {
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
});
}
}')
->render();!!}
<!-- /.datatable -->
</div><!-- /.mail-box-messages -->
{!! Form::close() !!}
</div><!-- /.box-body -->
</div><!-- /. box -->
<!-- merge tickets modal -->
<div class="modal fade" id="MergeTickets">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" id="merge-close" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">{!! Lang::get('lang.merge-ticket') !!} </h4>
</div><!-- /.modal-header-->
<div class ="modal-body">
<div class="row">
<div class="col-md-4">
</div>
<div class="col-md-6" id="merge_loader" style="display:none;">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/>
</div><!-- /.merge-loader -->
</div>
<div id="merge_body">
<div id="merge-body-alert">
<div class="row">
<div class="col-md-12">
<div id="merge-succ-alert" class="alert alert-success alert-dismissable" style="display:none;" >
<!--<button id="dismiss-merge" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>-->
<h4><i class="icon fa fa-check"></i>Alert!</h4>
<div id="message-merge-succ"></div>
</div>
<div id="merge-err-alert" class="alert alert-danger alert-dismissable" style="display:none;">
<!--<button id="dismiss-merge2" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>-->
<h4><i class="icon fa fa-ban"></i>Alert!</h4>
<div id="message-merge-err"></div>
</div>
</div>
</div>
</div><!-- /.merge-alert -->
<div id="merge-body-form">
<div class="row">
<div class="col-md-6">
{!! Form::open(['id'=>'merge-form','method' => 'PATCH'] )!!}
<label>{!! Lang::get('lang.title') !!}</label>
<input type="text" name='title' class="form-control" value="" placeholder="Optional" />
</div>
<div class="col-md-6">
<label>{!! Lang::get('lang.select-pparent-ticket') !!}</label>
<select class="form-control" id="select-merge-parent" name='p_id' data-placeholder="{!! Lang::get('lang.select_tickets') !!}" style="width: 100%;"><option value=""></option></select>
</div>
</div>
<div class="row">
<div class="col-md-8">
<label>{!! Lang::get('lang.merge-reason') !!}</label>
<textarea name="reason" class="form-control"></textarea>
</div>
</div>
</div><!-- mereg-body-form -->
</div><!-- merge-body -->
</div><!-- /.modal-body -->
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">{!! Lang::get('lang.close') !!}</button>
<input type="submit" id="merge-btn" class="btn btn-primary pull-right" value="{!! Lang::get('lang.merge') !!}"></input>
{!! Form::close() !!}
</div><!-- /.modal-footer -->
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->
</div><!-- /.modal -->
<!-- Modal -->
<div class="modal fade in" id="myModal" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="false" style="display: none; padding-right: 15px;background-color: rgba(0, 0, 0, 0.7);">
<div class="modal-dialog" role="document">
<div class="col-md-2"></div>
<div class="col-md-8">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close closemodal" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button>
<h4 class="modal-title" id="myModalLabel"></h4>
</div>
<div class="modal-body" id="custom-alert-body" >
</div>
<div class="modal-footer">
<button type="button" class="btn btn-primary pull-left yes" data-dismiss="modal">{{Lang::get('lang.ok')}}</button>
<button type="button" class="btn btn-default no">{{Lang::get('lang.cancel')}}</button>
</div>
</div>
</div>
</div>
</div>
<script>
$(function () {
var t_id =[];
var option = null;
$(function () {
//Enable check and uncheck all functionality
$(".checkbox-toggle").click(function () {
var clicks = $(this).data('clicks');
if (clicks) {
var clicks = $(this).data('clicks');
if (clicks) {
//Uncheck all checkboxes
$(".mailbox-messages input[type='checkbox']").iCheck("uncheck");
$(".fa", this).removeClass("fa-check-square-o").addClass('fa-square-o');
} else {
//Check all checkboxes
$(".mailbox-messages input[type='checkbox']").iCheck("check");
$(".fa", this).removeClass("fa-square-o").addClass('fa-check-square-o');
}
$(this).data("clicks", !clicks);
$(".mailbox-messages input[type='checkbox']").iCheck("uncheck");
$(".fa", this).removeClass("fa-check-square-o").addClass('fa-square-o');
} else {
//Check all checkboxes
$(".mailbox-messages input[type='checkbox']").iCheck("check");
$(".fa", this).removeClass("fa-square-o").addClass('fa-check-square-o');
}
$(this).data("clicks", !clicks);
});
});
$(function() {
// Enable check and uncheck all functionality
$(".checkbox-toggle").click(function() {
var clicks = $(this).data('clicks');
if (clicks) {
//Uncheck all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("uncheck");
// alert($("input[type='checkbox']").val());
t_id = $('.selectval').map(function() {
return $(this).val();
}).get();
// alert(checkboxValues);
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
// alert('Hallo');
t_id = [];
}
$(this).data("clicks", !clicks);
});
});
$(document).ready(function() { /// Wait till page is loaded
$('#click').click(function() {
$('#refresh').load('open #refresh');
$('#refresh').load('inbox #refresh');
$('#title_refresh').load('inbox #title_refresh');
$('#count_refresh').load('inbox #count_refresh');
$("#show").show();
});
$(".select2").select2();
$('#delete').on('click', function(){
option = 0;
$('#myModalLabel').html("{{Lang::get('lang.delete-tickets')}}");
});
$('#close').on('click', function(){
option = 1;
$('#myModalLabel').html("{{Lang::get('lang.close-tickets')}}");
});
$("#modalpopup").on('submit', function(e){
e.preventDefault();
var msg ="{{Lang::get('lang.confirm')}}";
var values = getValues();
if(values == ""){
msg = "{{Lang::get('lang.select-ticket')}}";
$('.yes').html("{{Lang::get('lang.ok')}}");
$('#myModalLabel').html("{{Lang::get('lang.alert')}}");
} else {
$('.yes').html("Yes");
}
$('#custom-alert-body').html(msg);
$("#myModal").css("display", "block");
});
$(".closemodal, .no").click(function(){
$("#myModal").css("display", "none");
});
$(".closemodal, .no").click(function(){
$("#myModal").css("display", "none");
});
$('.yes').click(function(){
var values = getValues();
if(values == ""){
$("#myModal").css("display", "none");
} else {
$("#myModal").css("display", "none");
$("#modalpopup").unbind('submit');
if (option == 0) {
//alert('delete');
$('#delete').click();
} else {
//alert('close');
$('#close').click();
}
}
});
function getValues(){
var values = $('.selectval:checked').map(function() {
return $(this).val();
}).get();
return values;
}
//checking merging tickets
$('#MergeTickets').on('show.bs.modal', function () {
// alert("hi");
$.ajax({
type: "GET",
url: "{{route('check.merge.tickets',0)}}",
dataType: "html",
data:{data1: t_id},
beforeSend: function() {
$("#merge_body").hide();
$("#merge_loader").show();
},
success: function(response) {
if(response == 0) {
$("#merge_body").show();
$("#merge-succ-alert").hide();
$("#merge-body-alert").show();
$("#merge-body-form").hide();
$("#merge_loader").hide();
$("#merge-btn").attr('disabled', true);
var message = "{{Lang::get('lang.select-tickets-to merge')}}";
$("#merge-err-alert").show();
$('#message-merge-err').html(message);
} else if(response == 2) {
$("#merge_body").show();
$("#merge-succ-alert").hide();
$("#merge-body-alert").show();
$("#merge-body-form").hide();
$("#merge_loader").hide();
$("#merge-btn").attr('disabled', true);
var message = "{{Lang::get('lang.different-users')}}";
$("#merge-err-alert").show();
$('#message-merge-err').html(message);
} else {
$("#merge_body").show();
$("#merge-body-alert").hide();
$("#merge-body-form").show();
$("#merge_loader").hide();
$("#merge-btn").attr('disabled', false);
$("#merge_loader").hide();
$.ajax({
url: "{{ route('get.merge.tickets',0) }}",
dataType: "html",
data:{data1: t_id},
success: function(data) {
$('#select-merge-parent').html(data);
}
// return false;
});
}
}
});
});
//submit merging form
$('#merge-form').on('submit', function(){
$.ajax({
type: "POST",
url: "{!! url('merge-tickets/') !!}/"+t_id,
dataType: "json",
data: $(this).serialize(),
beforeSend: function() {
$("#merge_body").hide();
$("#merge_loader").show();
},
success: function(response) {
if(response == 0) {
$("#merge_body").show();
$("#merge-succ-alert").hide();
$("#merge-body-alert").show();
$("#merge-body-form").hide();
$("#merge_loader").hide();
$("#merge-btn").attr('disabled', true);
var message = "{{Lang::get('lang.merge-error')}}";
$("#merge-err-alert").show();
$('#message-merge-err').html(message);
} else {
$("#merge_body").show();
$("#merge-err-alert").hide();
$("#merge-body-alert").show();
$("#merge-body-form").hide();
$("#merge_loader").hide();
$("#merge-btn").attr('disabled', true);
var message = "{{Lang::get('lang.merge-success')}}";
$("#merge-succ-alert").show();
$('#message-merge-succ').html(message);
setInterval(function(){
$("#alert11").hide();
setTimeout(function() {
var link = document.querySelector('#load-inbox');
if(link) {
link.click();
}
}, 100);
},1000);
}
}
})
return false;
});
});
function someFunction(id){
if(document.getElementById(id).checked) {
t_id.push(id);
// alert(t_id);
} else {
var index = t_id.indexOf(id);
t_id.splice(index, 1);
// alert(t_id);
}
// thisid.push(id);
// alert(thisid);
// document.getElementById("demo").innerHTML = thisid;
// push.thisid;
// alert(thisid);
// document.getElementByID('demo').innerHTML = thisid;
}
</script>
@stop

25
resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php
View File

@@ -61,11 +61,12 @@ active
<li>
<a href="">Reply Rating:
<small class="pull-right">
<input type="radio" class="star" id="star5" name="rating2" value="1"<?php echo ($tickets->ratingreply=='1')?'checked':'' ?> />
<input type="radio" class="star" id="star4" name="rating2" value="2"<?php echo ($tickets->ratingreply=='2')?'checked':'' ?> />
<input type="radio" class="star" id="star3" name="rating2" value="3"<?php echo ($tickets->ratingreply=='3')?'checked':'' ?> />
<input type="radio" class="star" id="star2" name="rating2" value="4"<?php echo ($tickets->ratingreply=='4')?'checked':'' ?> />
<input type="radio" class="star" id="star1" name="rating2" value="5"<?php echo ($tickets->ratingreply=='5')?'checked':'' ?> />
<input type="radio" class="star" id="star5" name="rating2" value="1"<?php echo ($avg_rating=='1')?'checked':'' ?> />
<input type="radio" class="star" id="star4" name="rating2" value="2"<?php echo ($avg_rating=='2')?'checked':'' ?> />
<input type="radio" class="star" id="star3" name="rating2" value="3"<?php echo ($avg_rating=='3')?'checked':'' ?> />
<input type="radio" class="star" id="star2" name="rating2" value="4"<?php echo ($avg_rating=='4')?'checked':'' ?> />
<input type="radio" class="star" id="star1" name="rating2" value="5"<?php echo ($avg_rating=='5')?'checked':'' ?> />
</small>
</a>
</li>
@@ -107,13 +108,15 @@ active
</ul>
</div>
<?php if ($group->can_delete_ticket == 1 || $group->can_ban_email == 1) {?>
<div class="btn-group">
<div id="more-option" class="btn-group">
<button type="button" class="btn btn-default dropdown-toggle" data-toggle="dropdown" id="d2"><i class="fa fa-cogs" style="color:teal;"> </i>
{!! Lang::get('lang.more') !!} <span class="caret"></span>
</button>
<ul class="dropdown-menu pull-right">
<ul class="dropdown-menu pull-right">
<li data-toggle="modal" data-target="#ChangeOwner"><a href="#"><i class="fa fa-users" style="color:green;"> </i>Change Owner</a></li>
@if($tickets->status != 3 && $tickets->status != 2)
<li data-toggle="modal" data-target="#MergeTickets"><a href="#"><i class="fa fa-code-fork" style="color:teal;"> </i>{!! Lang::get('lang.merge-ticket') !!}</a></li>
@endif
<?php if ($group->can_delete_ticket == 1) {?>
<li id="delete"><a href="#"><i class="fa fa-trash-o" style="color:red;"> </i>{!! Lang::get('lang.delete_ticket') !!}</a></li>
<?php }
@@ -194,7 +197,7 @@ echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
<div id="refresh">
<tr><td><b>{!! Lang::get('lang.status') !!}:</b></td> <?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first();?><td title="{{$status->properties}}">{{$status->name}}</td></tr>
<tr><td><b>{!! Lang::get('lang.priority') !!}:</b></td> <?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first();?><td title="{{$priority->priority_desc}}">{{$priority->priority_desc}}</td></tr>
<tr><td><b>{!! Lang::get('lang.department') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr>
<tr><td><b>{!! Lang::get('lang.department') !!}:</b></td> <?php $dept123 = App\Model\helpdesk\Agent\Department::where('id', '=', $tickets->dept_id)->first();?><td title="{{$dept123->name}}">{{$dept123->name}}</td></tr>
<tr><td><b>{!! Lang::get('lang.email') !!}:</b></td> <td>{{$user->email}}</td></tr>
@if($user->ban > 0) <tr><td style="color:orange;"><i class="fa fa-warning"></i><b>
{!! Lang::get('lang.this_ticket_is_under_banned_user')!!}</td><td></td></tr>@endif
@@ -631,7 +634,7 @@ $data = $ConvDate[0];
<div class="user-block" style="margin-bottom:-5px;margin-top:-2px;">
@if($role->profile_pic != null)
<img src="{{asset('lb-faveo/media/profilepic')}}{{'/'}}{{$role->profile_pic}}"class="img-circle img-bordered-sm" alt="User Image"/>
<img src="{{$role->profile_pic}}"class="img-circle img-bordered-sm" alt="User Image"/>
@else
<img src="{{ Gravatar::src($role->email) }}" class="img-circle img-bordered-sm" alt="img-circle img-bordered-sm">
@endif
@@ -891,7 +894,7 @@ $data = $ConvDate[0];
<input type="hidden" name="action" value="change-owner">
<div class="row">
<div class="col-md-2"><spam class="glyphicon glyphicon-user fa-5x"></spam></div>
<div class="col-md-10">
<div id="change-refresh" class="col-md-10">
<?php $user = App\User::where('id', '=', $tickets->user_id)->first();?>
<!-- <b>{!! Lang::get('lang.user_details') !!}User Details</b><br/> -->
@@ -1556,6 +1559,7 @@ jQuery(document).ready(function() {
$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
$("#refreshTo").load("../thread/{{$tickets->id}} #refreshTo");
$("#change-refresh").load("../thread/{{$tickets->id}} #change-refresh");
var message = "{{Lang::get('lang.change-success')}}";
$("#alert11").show();
$('#message-success1').html(message);
@@ -1885,6 +1889,7 @@ jQuery(document).ready(function() {
$("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
$("#refreshTo").load("../thread/{{$tickets->id}} #refreshTo");
$("#more-option").load("../thread/{{$tickets->id}} #more-option");
var message = "{{Lang::get('lang.merge-success')}}";
$("#merge-succ-alert").show();
$('#message-merge-succ').html(message);

75
resources/views/themes/default1/agent/helpdesk/ticket/trash.blade.php
View File

@@ -13,7 +13,8 @@ class="active"
@stop
@section('content')
<?php
<?php
$date_time_format = UTC::getDateTimeFormat();
if(Auth::user()->role == 'agent') {
$dept = App\Model\helpdesk\Agent\Department::where('id','=',Auth::user()->primary_dpt)->first();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 5)->where('dept_id','=',$dept->id)->orderBy('id', 'DESC')->paginate(20);
@@ -51,6 +52,7 @@ class="active"
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
<input type="submit" class="btn btn-default text-blue btn-sm" id="delete" name="submit" value="{!! Lang::get('lang.open') !!}">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" id="close" value="{!! Lang::get('lang.close') !!}">
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" id="hard-delete" value="{{Lang::get('lang.clean-up')}}" title="{{Lang::get('lang.trash-delete-title-msg')}}">
</div>
<div class="mailbox-messages" id="refresh">
@@ -64,12 +66,62 @@ class="active"
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.last_replier'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.trash.ticket'))
->setOrder(array(7=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setUrl(route('get.trash.ticket'))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {
var str = aData[3];
if(str.search("#000") == -1) {
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
});
} else {
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
});
}
}')
->render();!!}
</div><!-- /.mail-box-messages -->
@@ -83,7 +135,7 @@ class="active"
<div class="col-md-8">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close closemodal" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button>
<button type="button" class="close closemodal" data-dismiss="modal" aria-label="Close"><span aria-hidden="true"><EFBFBD></span></button>
<h4 class="modal-title" id="myModalLabel"></h4>
</div>
<div class="modal-body" id="custom-alert-body" >
@@ -150,6 +202,11 @@ class="active"
$('#myModalLabel').html("{{Lang::get('lang.close-tickets')}}");
});
$('#hard-delete').on('click', function(){
option = 2;
$('#myModalLabel').html("{{Lang::get('lang.trash-delete-ticket')}}");
});
$("#modalpopup").on('submit', function(e){
e.preventDefault();
var msg ="{{Lang::get('lang.confirm')}}";
@@ -180,9 +237,11 @@ class="active"
if (option == 0) {
//alert('delete');
$('#delete').click();
} else {
} else if(option ==1) {
//alert('close');
$('#close').click();
} else {
$('#hard-delete').click();
}
}
});
@@ -197,4 +256,4 @@ class="active"
});
</script>
@stop
@stop

61
resources/views/themes/default1/agent/helpdesk/ticket/unassigned.blade.php
View File

@@ -13,7 +13,8 @@ class="active"
@stop
@section('content')
<?php
<?php
$date_time_format = UTC::getDateTimeFormat();
if(Auth::user()->role == 'agent') {
$dept = App\Model\helpdesk\Agent\Department::where('id','=',Auth::user()->primary_dpt)->first();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', null)->where('dept_id','=',$dept->id)->where('status','1')->orderBy('id', 'DESC')->paginate(20);
@@ -67,12 +68,62 @@ class="active"
Lang::get('lang.ticket_id'),
Lang::get('lang.priority'),
Lang::get('lang.from'),
Lang::get('lang.last_replier'),
Lang::get('lang.assigned_to'),
Lang::get('lang.last_activity'))
->setUrl(route('get.unassigned.ticket'))
->setOrder(array(7=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setUrl(route('get.unassigned.ticket'))
->setOptions('aoColumnDefs',array(
array(
'render' => "function ( data, type, row ) {
var t = row[6].split(/[- :,/ :,. /]/);
var d = new Date(t[0], t[1]-1, t[2], t[3], t[4], t[5]);
<!-- -->
var dtf= '$date_time_format';
if(dtf==1) {
dtf = 'D/MMM/YYYY hh:mm:ss A';
} else if(dtf==2) {
dtf = 'D MMM, YYYY hh:mm:ss A';
} else if(dtf==3) {
dtf = 'D-MMM-YYYY hh:mm:ss A';
} else if(dtf==4) {
dtf = 'MMM/D/YYYY hh:mm:ss A';
} else if(dtf==5) {
dtf = 'MMM D, YYYY hh:mm:ss A';
} else if(dtf==6) {
dtf = 'MMM-D-YYYY hh:mm:ss A';
} else if(dtf==7) {
dtf = 'YYYY/MMM/D hh:mm:ss A';
} else if(dtf==8) {
dtf = 'YYYY, MMM D hh:mm:ss A';
} else if(dtf==9) {
dtf = 'YYYY-MMM-D hh:mm:ss A';
}
return moment(d).format(dtf);
<!-- //return d; -->
}",
'aTargets' => array(6))
))
->setOrder(array(6=>'desc'))
->setClass('table table-hover table-bordered table-striped')
->setCallbacks("fnRowCallback",'function( nRow, aData, iDisplayIndex, iDisplayIndexFull ) {
var str = aData[3];
if(str.search("#000") == -1) {
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px #F3F3F3"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "font-weight":"600", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"#F3F3F3", "font-weight":"600", "border-bottom":"solid 0.5px #ddd","border-right":"solid 0.5px #F3F3F3"});
});
} else {
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
$("td", nRow).mouseenter(function(){
$("td", nRow).css({"background-color":"#DEDFE0", "border":"none"});
});
$("td", nRow).mouseleave(function(){
$("td", nRow).css({"background-color":"white", "border-bottom":"solid 0.5px #ddd", "border-right":"solid 0.5px white"});
});
}
}')
->render();!!}
</div><!-- /.mail-box-messages -->

146
resources/views/themes/default1/agent/helpdesk/user/profile.blade.php
View File

@@ -1,8 +1,5 @@
@extends('themes.default1.agent.layout.agent')
@section('content')
@section('Dashboard')
class="active"
@stop
@@ -15,81 +12,74 @@ active
class="active"
@stop
@section('profileimg')
<img src="{{Auth::user()->profile_pic}}" class="img-circle" alt="User Image" width="100%"/>
@stop
@section('profileimg')
@if(Auth::user() && Auth::user()->profile_pic)
<img src="{{asset('lb-faveo/media/profilepic')}}{{'/'}}{{Auth::user()->profile_pic}}" class="img-circle" alt="User Image" />
@else
@if(Auth::user())
<img src="{{ Gravatar::src(Auth::user()->email,200) }}" class="img-circle" alt="User Image">
@endif
@endif
@stop
@section('content')
<section class="content">
<div class="row">
{{-- style="background-image:url({{ URL::asset('/dist/img/boxed-bg.jpg')}}); color:#DBDBDB;" --}}
<div class="col-md-12 box box-primary">
<div class="col-md-6">
{{-- <div class="box box-success"> --}}
{{-- <section class="content"> --}}
{{-- <div class=" box-header"> --}}
<h3><b>{!! Lang::get('lang.user_information') !!}</b>&nbsp;&nbsp;<a href="{{URL::route('agent-profile-edit')}}"><i class="fa fa-fw fa-edit"> </i></a></h3>
{{-- </div> --}}
<div class="box-body">
<table class="row">
@if($user->gender == 1)
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.gender') !!}:<b></h4></th><td class="col-md-6"><h4>{{ 'Male' }}</h4></td></tr>
@else
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.gender') !!}:</b></h4></th><td class="col-md-6"><h4>{{ 'Female' }}</h4></td></tr>
@endif
<?php
if($user->primary_dpt){
$dept = App\Model\helpdesk\Agent\Department::where('id','=', $user->primary_dpt)->first();
$dept = $dept->name;
} else {
$dept = "";
}
if($user->assign_group){
$grp = App\Model\helpdesk\Agent\Groups::where('id','=', $user->assign_group)->first();
$grp = $grp->name;
} else {
$grp = "";
}
if($user->agent_tzone){
$timezone = App\Model\helpdesk\Utility\Timezones::where('id','=', $user->agent_tzone)->first();
$timezone = $timezone->name;
} else {
$timezone = "";
}
?>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.department') !!}:</b></h4></th><td class="col-md-6"><h4>{{ $dept }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.group') !!}:</b></h4></th><td class="col-md-6"><h4>{{ $grp }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.company') !!}:</b></h4></th><td class="col-md-6"> <h4>{{ $user->company }}</h4></td></tr>
{{-- <tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.time_zone') !!}:</b></h4></th><td class="col-md-6"><h4> {{ $timezone }}</h4></td></tr> --}}
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.role') !!}:</b></h4></th><td class="col-md-6"> <h4>{{ $user->role }}</h4></td></tr>
</table>
</div>
{{-- </section> --}}
{{-- </div> --}}
</div>
<div class="col-md-6">
{{-- <div class="box box-primary"> --}}
{{-- <section class="content"> --}}
<h3><b>{!! Lang::get('lang.contact_information') !!}</b></h3>
<div class="box-body">
<table>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.email') !!}:</b></h4> </th> <td class="col-md-6"><h4> {{ $user->email }}</h4> </td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.phone_number') !!}:</b></h4> </th> <td class="col-md-6"><h4> {{ $user->ext }}{{ $user->phone_number }}</h4> </td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.mobile') !!}:</b></h4></th><td class="col-md-6"><h4> {{ $user->mobile }}</h4></td></tr>
</table>
</div>
{{-- </section> --}}
</div>
{{-- </div> --}}
</div>
</div>
</section>
@stop
<div class="row">
{{-- style="background-image:url({{ URL::asset('/dist/img/boxed-bg.jpg')}}); color:#DBDBDB;" --}}
<div class="col-md-12 box box-primary">
<div class="col-md-6">
{{-- <div class="box box-success"> --}}
{{-- <section class="content"> --}}
{{-- <div class=" box-header"> --}}
<h3><b>{!! Lang::get('lang.user_information') !!}</b>&nbsp;&nbsp;<a href="{{URL::route('agent-profile-edit')}}"><i class="fa fa-fw fa-edit"> </i></a></h3>
{{-- </div> --}}
<div class="box-body">
<table class="row">
@if($user->gender == 1)
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.gender') !!}:<b></h4></th><td class="col-md-6"><h4>{{ 'Male' }}</h4></td></tr>
@else
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.gender') !!}:</b></h4></th><td class="col-md-6"><h4>{{ 'Female' }}</h4></td></tr>
@endif
<?php
if ($user->primary_dpt) {
$dept = App\Model\helpdesk\Agent\Department::where('id', '=', $user->primary_dpt)->first();
$dept = $dept->name;
} else {
$dept = "";
}
if ($user->assign_group) {
$grp = App\Model\helpdesk\Agent\Groups::where('id', '=', $user->assign_group)->first();
$grp = $grp->name;
} else {
$grp = "";
}
if ($user->agent_tzone) {
$timezone = App\Model\helpdesk\Utility\Timezones::where('id', '=', $user->agent_tzone)->first();
$timezone = $timezone->name;
} else {
$timezone = "";
}
?>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.department') !!}:</b></h4></th><td class="col-md-6"><h4>{{ $dept }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.group') !!}:</b></h4></th><td class="col-md-6"><h4>{{ $grp }}</h4></td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.company') !!}:</b></h4></th><td class="col-md-6"> <h4>{{ $user->company }}</h4></td></tr>
{{-- <tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.time_zone') !!}:</b></h4></th><td class="col-md-6"><h4> {{ $timezone }}</h4></td></tr> --}}
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.role') !!}:</b></h4></th><td class="col-md-6"> <h4>{{ $user->role }}</h4></td></tr>
</table>
</div>
{{-- </section> --}}
{{-- </div> --}}
</div>
<div class="col-md-6">
{{-- <div class="box box-primary"> --}}
{{-- <section class="content"> --}}
<h3><b>{!! Lang::get('lang.contact_information') !!}</b></h3>
<div class="box-body">
<table>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.email') !!}:</b></h4> </th> <td class="col-md-6"><h4> {{ $user->email }}</h4> </td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.phone_number') !!}:</b></h4> </th> <td class="col-md-6"><h4> {{ $user->ext }}{{ $user->phone_number }}</h4> </td></tr>
<tr><th class="col-md-8"><h4><b>{!! Lang::get('lang.mobile') !!}:</b></h4></th><td class="col-md-6"><h4> {{ $user->mobile }}</h4></td></tr>
</table>
</div>
{{-- </section> --}}
</div>
{{-- </div> --}}
</div>
</div>
</section>
@stop