update 1.0.7
This commit is contained in:
Sujit Prasad
@@ -0,0 +1,381 @@
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@extends('themes.default1.admin.layout.admin')
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@section('Manage')
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active
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@stop
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@section('manage-bar')
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active
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@stop
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@section('workflow')
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class="active"
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@stop
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@section('HeadInclude')
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@stop
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<!-- header -->
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@section('PageHeader')
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<h1>{!! Lang::get('lang.create_workflow') !!}</h1>
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@stop
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<!-- /header -->
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<!-- breadcrumbs -->
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@section('breadcrumbs')
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<ol class="breadcrumb">
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<li><a href="{!! URL::route('setting') !!}"><i class="fa fa-dashboard"></i> {!! Lang::get('lang.home') !!}</a></li>
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<li><a href="{!! URL::route('workflow') !!}">{!! Lang::get('lang.ticket_workflow') !!}</a></li>
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<li class="active"><a href="{!! URL::route('workflow.create') !!}">{!! Lang::get('lang.create_workflow') !!}</a></li>
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</ol>
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@stop
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<!-- /breadcrumbs -->
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<!-- content -->
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@section('content')
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<form class="form-horizontal" action="{!! URL::route('workflow.store') !!}" method="POST" id="form">
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<div class="box">
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<!-- /.box-header -->
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<div class="box-body">
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<!-- check whether success or not -->
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@if(Session::has('success'))
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<div class="alert alert-success alert-dismissable">
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<i class="fa fa-check-circle"></i>
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<b>Success</b>
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<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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{!! Session::get('success') !!}
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</div>
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@endif
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<!-- failure message -->
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@if(Session::has('fails'))
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<div class="alert alert-danger alert-dismissable">
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<i class="fa fa-ban"></i>
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<b>Fail!</b>
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<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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{!! Session::get('fails') !!}
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</div>
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@endif
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@if(Session::has('errors'))
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<div class="alert alert-danger alert-dismissable">
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<i class="fa fa-ban"></i>
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<b>Alert!</b>
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<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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<br/>
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@if($errors->first('name'))
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<li class="error-message-padding">{!! $errors->first('name', ':message') !!}</li>
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@endif
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@if($errors->first('execution_order'))
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<li class="error-message-padding">{!! $errors->first('execution_order', ':message') !!}</li>
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@endif
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@if($errors->first('target_channel'))
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<li class="error-message-padding">{!! $errors->first('target_channel', ':message') !!}</li>
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@endif
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@if($errors->first('rule'))
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<li class="error-message-padding">{!! $errors->first('rule', ':message') !!}</li>
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@endif
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@if($errors->first('action'))
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<li class="error-message-padding">{!! $errors->first('action', ':message') !!}</li>
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@endif
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</div>
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@endif
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<div class="form-group {!! $errors->has('name') ? 'has-error' : '' !!}">
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<label for="inputName" class="col-sm-2 control-label">{!! Lang::get('lang.name') !!}</label>
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<div class="col-sm-6">
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{!! Form::text('name',null,['class' => 'form-control', 'placeholder' => 'Name', 'id' => 'name']) !!}
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</div>
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</div>
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<div class="form-group {!! $errors->has('status') ? 'has-error' : '' !!}">
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<label class="col-sm-2 control-label"> {!! Lang::get('lang.status') !!}</label>
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<div class="col-sm-6">
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<input type="radio" id="inputEmail2" name="status" value="1" > <label class="control-label" for="inputEmail2">Active</label>
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<input type="radio" id="inputEmail1" name="status" value="0" checked> <label class="control-label" for="inputEmail1">Inactive</label>
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</div>
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</div>
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<div class="form-group {!! $errors->has('execution_order') ? 'has-error' : '' !!}">
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<div>
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<label for="Exceution" class="col-sm-2 control-label">{!! Lang::get('lang.exceution_order') !!}</label>
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<div class="col-sm-6">
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{!! Form::input('number', 'execution_order',null,['class' => 'form-control', 'placeholder' => 'Exceution Order', 'id' => 'execution_order', 'min' => '0']) !!}
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</div>
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</div>
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</div>
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<div class="form-group {!! $errors->has('target_channel') ? 'has-error' : '' !!}">
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<label class="col-sm-2 control-label">{!! Lang::get('lang.target_channel') !!}</label>
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<div class="col-sm-6">
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{!! Form::select('target_channel', [''=> '-- Select a Channel --', 'A-0' => 'Any', 'A-1' => 'Web Forms', 'A-4' => 'API Calls', 'A-2' => 'Emails'], null,['class' => 'form-control', 'id' => 'execution_order']) !!}
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</div>
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</div>
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</div>
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</div>
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<div class="row">
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<div class="col-xs-12">
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<div class="nav-tabs-custom">
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<ul class="nav nav-tabs">
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<li class="active"><a href="#open" data-toggle="tab">{!! Lang::get('lang.workflow_rules') !!}</a>
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</li>
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<li><a href="#close" data-toggle="tab">{!! Lang::get('lang.workflow_action') !!}</a>
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</li>
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<li><a href="#delect" data-toggle="tab">{!! Lang::get('lang.internal_notes') !!}</a>
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</li>
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</ul>
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<div class="tab-content">
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<div class="active tab-pane" id="open">
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<div>
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<div>
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<!-- /.box-header -->
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<div class="box-body">
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<table class="table table-bordered table-hover">
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<thead>
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<tr>
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<td>{!! Lang::get('lang.rules') !!}</td>
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<td>{!! Lang::get('lang.condition') !!}</td>
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<td>{!! Lang::get('lang.statement') !!}</td>
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<td>{!! Lang::get('lang.action') !!}</td>
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</tr>
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</thead>
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<tbody class="button1">
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<tr id="firstdata">
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<td>
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<select class="form-control" name="rule[0][a]" required>
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<option value="">-- Select One --</option>
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<option value="email">Email</option>
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<option value="email_name">Email name</option>
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<option value="subject">Subject</option>
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<option value="message">Message/Body</option>
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</select>
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</td>
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<td class="col-md-3">
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<select class="form-control" name="rule[0][b]" required>
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<option value="">-- Select One --</option>
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<option value="equal">Equal to</option>
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<option value="not_equal">Not equal to</option>
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<option value="contains">Contains</option>
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<option value="dn_contain">Does Not Contain</option>
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<option value="starts">Starts With</option>
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<option value="ends">Ends With</option>
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<!-- <option value="match">Match Regular Expressions</option>
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<option value="not_match">Does not match Regular Expression</option>-->
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</select>
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</td>
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<td class="col-md-3">
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<input class="form-control" type="text" name="rule[0][c]" required>
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</td>
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<td style="text-align: center">
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<div class="tools">
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<span class="btnRemove1" data-toggle="modal" data-target="#">
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<a data-toggle="tooltip" data-placement="top" title="{!! Lang::get('lang.delete') !!}" onclick="document.getElementById('firstdata').innerHTML = ''">
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<i class="fa fa-trash-o"></i>
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</a>
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</span>
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</div>
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</td>
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</tr>
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</tbody>
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</table>
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<div class="row" style="padding: 10px 15px 0px">
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<div class="pull-right" >
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<a class="btn btn-primary btnAdd1">{!! Lang::get('lang.add') !!}</a>
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</div>
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</div>
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</div>
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<!-- /.box-body -->
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</div>
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<!-- /.box -->
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</div>
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<!-- /.col -->
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</div>
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<!-- /.tab-pane -->
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<div class="tab-pane" id="close">
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<div>
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<div class="box-body">
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<table class="table table-bordered table-hover">
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<thead>
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<tr>
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<td>{!! Lang::get('lang.condition') !!}</td>
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<td>{!! Lang::get('lang.rules') !!}</td>
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<td>{!! Lang::get('lang.action') !!}</td>
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</tr>
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</thead>
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<tbody class="buttons">
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<tr id="firstdata1">
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<td>
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<select class="form-control" onChange="selectdata(0)" id="selected0" name="action[0][a]" required>
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<option value="">Select an Action</option>
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<optgroup label="Ticket">
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<option value="reject">Reject Ticket</option>
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<option value="department">Set Department</option>
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<option value="priority">Set Priority</option>
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<option value="sla">Set SLA Plan</option>
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<option value="team">Assign Team</option>
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<option value="agent">Assign Agent</option>
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<option value="helptopic">Set Help Topic</option>
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<option value="status">Set Ticket Status</option>
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</optgroup>
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</select>
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</td>
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<td id="fill0">
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</td>
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<td style="text-align: center">
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<div class="tools">
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<span class="btnRemove" data-toggle="modal" data-target="#">
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<a data-toggle="tooltip" data-placement="top" title="{!! Lang::get('lang.delete') !!}" onclick="document.getElementById('firstdata1').innerHTML = ''">
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<i class="fa fa-trash-o"></i>
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</a>
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</span>
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</div>
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</td>
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</tr>
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</tbody>
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</table>
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<div class="row" style="padding: 10px 15px 0px">
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<div class="pull-right">
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<a class="btn btn-primary btnAdd">{!! Lang::get('lang.add') !!}</a>
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</div>
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</div>
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</div>
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<!-- /.box -->
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</div>
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<!-- /.col -->
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</div>
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<!-- /.tab-pane -->
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<div class="tab-pane" id="delect">
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<div>
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<textarea name="internal_note" class="textarea" placeholder="" style="width: 100%; height: 200px; font-size: 14px; line-height: 18px; border: 1px solid #dddddd; padding: 10px;"></textarea>
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</div>
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<!-- /.col -->
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</div>
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<!-- /.tab-pane -->
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</div>
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<!-- /.tab-content -->
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<div class="box-footer">
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<input type="submit" class="btn btn-primary" value="{!! Lang::get('lang.submit') !!}">
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</div>
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</div>
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<!-- /.nav-tabs-custom -->
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</div>
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<!-- /.col -->
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</div>
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<!-- /.row -->
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</form>
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<script>
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$(function() {
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$("#example1").DataTable();
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$('#example2').DataTable({
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"paging": true,
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"lengthChange": false,
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"searching": false,
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"ordering": true,
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"info": true,
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"autoWidth": false
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});
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});
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function getSelectVal(val) {
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$.ajax({
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type: "POST",
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url: "",
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data: 'select_box=' + val,
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success: function(data) {
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$("#select-list").html(data);
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}
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});
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}
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$(document).ready(function() {
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var x = 0;
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var n = 0;
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$('.btnAdd').click(function() {
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n++;
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$('.buttons').append('<tr id="firstdata1">' +
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'<td>' +
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'<select class="form-control" onChange="selectdata(' + n + ')" name="action[' + n + '][a]" id="selected' + n + '" required>' +
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'<option value="">Select an Action</option>' +
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'<optgroup label="Ticket">' +
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'<option value="reject">Reject Ticket</option>' +
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'<option value="department">Set Department</option>' +
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'<option value="priority">Set Priority</option>' +
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'<option value="sla">Set SLA Plan</option>' +
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'<option value="team">Assign Team</option>' +
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'<option value="agent">Assign Agent</option>' +
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'<option value="helptopic">Set Help Topic</option>' +
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'<option value="status">Set Ticket Status</option>' +
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'</select>' +
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'</td>' +
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'<td id="fill' + n + '">' +
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'</td>' +
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'<td style="text-align: center">' +
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'<div class="tools">' +
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'<span class="btnRemove" data-toggle="modal" data-target="#">' +
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'<a data-toggle="tooltip" data-placement="top" title="Delete">' +
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'<i class="fa fa-trash-o"></i>' +
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'</a>' +
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'</span>' +
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'</div>' +
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'</td>' +
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'</tr>'); // end append
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$('div .btnRemove').last().click(function(e) {
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e.preventDefault();
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$(this).closest('tr').remove();
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x--;
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});
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});
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});
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$(document).ready(function() {
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var x = 0;
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var n = 0;
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$('.btnAdd1').click(function() {
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n++;
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$('.button1').append('<tr>' +
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'<td>' +
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'<select class="form-control" name="rule[' + n + '][a]" required>' +
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'<option>-- Select One --</option>' +
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'<option value="email">Email</option>' +
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'<option value="email_name">Email name</option>' +
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'<option value="subject">Subject</option>' +
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'<option value="message">Message/Body</option>' +
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'</select>' +
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'</td>' +
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'<td class="col-md-3">' +
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'<select class="form-control" name="rule[' + n + '][b]" required>' +
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'<option value="">-- Select One --</option>' +
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'<option value="equal">Equal to</option>' +
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'<option value="not_equal">Not equal to</option>' +
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'<option value="contains">Contains</option>' +
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'<option value="dn_contain">Does Not Contain</option>' +
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'<option value="starts">Starts With</option>' +
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'<option value="ends">Ends With</option>' +
|
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'</select>' +
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'</td>' +
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'<td class="col-md-3"> <input class="form-control" type="text" name="rule[' + n + '][c]" required> </td>' +
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'<td style="text-align: center">' +
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'<div class="tools"> <span class="btnRemove1" data-toggle="modal" data-target="#"><a data-toggle="tooltip" data-placement="top" title="Delete"><i class="fa fa-trash-o"></i></a></span> </div>' +
|
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'</td>' +
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'</tr>'); // end append
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$('div .btnRemove1').last().click(function(e) {
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e.preventDefault();
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$(this).closest('tr').remove();
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x--;
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});
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});
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});
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function selectdata(id) {
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var selected_data = document.getElementById('selected'+id).value;
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$.ajax({
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url: "{!! url('workflow/action-rule') !!}" + "/" + id,
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type: "get",
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data: {option: selected_data},
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headers: {
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'X-CSRF-Token': $('meta[name="_token"]').attr('content')
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},
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success: function(data) {
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//adds the echoed response to our container
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$("#fill" + id).html(data);
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}
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});
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}
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</script>
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@stop
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@@ -0,0 +1,520 @@
|
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@extends('themes.default1.admin.layout.admin')
|
||||
|
||||
@section('Manage')
|
||||
active
|
||||
@stop
|
||||
|
||||
@section('manage-bar')
|
||||
active
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||||
@stop
|
||||
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||||
@section('workflow')
|
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class="active"
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@stop
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||||
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||||
@section('HeadInclude')
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@stop
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||||
|
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<!-- header -->
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@section('PageHeader')
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<h1>{!! Lang::get('lang.edit_workflow') !!}</h1>
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@stop
|
||||
<!-- /header -->
|
||||
<!-- breadcrumbs -->
|
||||
@section('breadcrumbs')
|
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<ol class="breadcrumb">
|
||||
<li><a href="{!! URL::route('setting') !!}"><i class="fa fa-dashboard"></i> {!! Lang::get('lang.home') !!}</a></li>
|
||||
<li><a href="{!! URL::route('workflow') !!}">{!! Lang::get('lang.ticket_workflow') !!}</a></li>
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<li class="active"><a href="{!! URL::route('workflow.edit') !!}">{!! Lang::get('lang.edit_workflow') !!}</a></li>
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</ol>
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@stop
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<!-- /breadcrumbs -->
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||||
<!-- content -->
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||||
@section('content')
|
||||
<form class="form-horizontal" action="{!! URL::route('workflow.update', $id) !!}" method="POST">
|
||||
<div class="box">
|
||||
<!-- /.box-header -->
|
||||
<div class="box-body">
|
||||
<!-- check whether success or not -->
|
||||
@if(Session::has('success'))
|
||||
<div class="alert alert-success alert-dismissable">
|
||||
<i class="fa fa-check-circle"></i>
|
||||
<b>Success</b>
|
||||
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||||
{{Session::get('success')}}
|
||||
</div>
|
||||
@endif
|
||||
<!-- failure message -->
|
||||
@if(Session::has('fails'))
|
||||
<div class="alert alert-danger alert-dismissable">
|
||||
<i class="fa fa-ban"></i>
|
||||
<b>Fail!</b>
|
||||
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||||
{{Session::get('fails')}}
|
||||
</div>
|
||||
@endif
|
||||
@if(Session::has('errors'))
|
||||
<div class="alert alert-danger alert-dismissable">
|
||||
<i class="fa fa-ban"></i>
|
||||
<b>Alert!</b>
|
||||
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||||
<br/>
|
||||
@if($errors->first('name'))
|
||||
<li class="error-message-padding">{!! $errors->first('name', ':message') !!}</li>
|
||||
@endif
|
||||
@if($errors->first('execution_order'))
|
||||
<li class="error-message-padding">{!! $errors->first('execution_order', ':message') !!}</li>
|
||||
@endif
|
||||
@if($errors->first('target_channel'))
|
||||
<li class="error-message-padding">{!! $errors->first('target_channel', ':message') !!}</li>
|
||||
@endif
|
||||
@if($errors->first('rule'))
|
||||
<li class="error-message-padding">{!! $errors->first('rule', ':message') !!}</li>
|
||||
@endif
|
||||
@if($errors->first('action'))
|
||||
<li class="error-message-padding">{!! $errors->first('action', ':message') !!}</li>
|
||||
@endif
|
||||
</div>
|
||||
@endif
|
||||
<div class="form-group {!! $errors->has('name') ? 'has-error' : '' !!}">
|
||||
<label for="inputName" class="col-sm-2 control-label">Name</label>
|
||||
<div class="col-sm-6">
|
||||
<input type="text" class="form-control" placeholder="Name" id="name" name="name" value="{!! $workflow->name !!}" required>
|
||||
</div>
|
||||
</div>
|
||||
<div class="form-group {!! $errors->has('status') ? 'has-error' : '' !!}">
|
||||
<label class="col-sm-2 control-label"> Status</label>
|
||||
<div class="col-sm-6">
|
||||
<input type="radio" id="inputEmail2" name="status" value="1" <?php if($workflow->status == 1) { echo "checked"; } ?> > <label class="control-label" for="inputEmail2">Active</label>
|
||||
<input type="radio" id="inputEmail1" name="status" value="0" <?php if($workflow->status == 0) { echo "checked"; } ?> > <label class="control-label" for="inputEmail1">Inactive</label>
|
||||
</div>
|
||||
</div>
|
||||
<div class="form-group {!! $errors->has('execution_order') ? 'has-error' : '' !!}">
|
||||
<div>
|
||||
<label for="Exceution" class="col-sm-2 control-label">Exceution Order</label>
|
||||
<div class="col-sm-6">
|
||||
<input type="number" class="form-control" id="execution_order" name="execution_order" placeholder="Exceution Order" value="{!! $workflow->order !!}" required>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<div class="form-group {!! $errors->has('target_channel') ? 'has-error' : '' !!}">
|
||||
<label class="col-sm-2 control-label">Target Channel</label>
|
||||
|
||||
<div class="col-sm-6">
|
||||
|
||||
<select class="form-control" name="target_channel" required>
|
||||
<option value=""> -- Select a Channel -- </option>
|
||||
<option value="A-0" <?php
|
||||
if ($workflow->target == "A-0") {
|
||||
echo "selected='selected'";
|
||||
}
|
||||
?> >Any</option>
|
||||
<option value="A-1" <?php
|
||||
if ($workflow->target == "A-1") {
|
||||
echo "selected='selected'";
|
||||
}
|
||||
?> >Web Forms</option>
|
||||
<option value="A-4" <?php
|
||||
if ($workflow->target == "A-4") {
|
||||
echo "selected='selected'";
|
||||
}
|
||||
?> >API Calls</option>
|
||||
<option value="A-2" <?php
|
||||
if ($workflow->target == "A-2") {
|
||||
echo "selected='selected'";
|
||||
}
|
||||
?> >Emails</option>
|
||||
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
|
||||
|
||||
<div class="row">
|
||||
<div class="col-xs-12">
|
||||
<div class="nav-tabs-custom">
|
||||
<ul class="nav nav-tabs">
|
||||
<li class="active"><a href="#open" data-toggle="tab">Workflow Rules</a>
|
||||
</li>
|
||||
<li><a href="#close" data-toggle="tab">Workflow Action</a>
|
||||
</li>
|
||||
<li><a href="#delect" data-toggle="tab">Internal Notes</a>
|
||||
</li>
|
||||
</ul>
|
||||
<div class="tab-content">
|
||||
<div class="active tab-pane" id="open">
|
||||
<div>
|
||||
<div>
|
||||
<!-- /.box-header -->
|
||||
<div class="box-body">
|
||||
<table class="table table-bordered table-hover">
|
||||
<thead>
|
||||
<tr>
|
||||
<td>Rules</td>
|
||||
<td>Condition</td>
|
||||
<td>Statement</td>
|
||||
<td>Action</td>
|
||||
</tr>
|
||||
</thead>
|
||||
<tbody class="button1">
|
||||
<?php $j = 0; ?>
|
||||
@foreach($workflow_rules as $workflow_rule)
|
||||
<?php $j++; ?>
|
||||
<tr id="firstdata{!! $j !!}">
|
||||
<td>
|
||||
<select class="form-control" name="rule[{!! $j-1 !!}][a]" required>
|
||||
<option value="">-- Select One --</option>
|
||||
<option value="email" <?php if($workflow_rule->matching_scenario == 'email'){ echo "selected='selected'"; } ?> >Email</option>
|
||||
<option value="email_name" <?php if($workflow_rule->matching_scenario == 'email_name'){ echo "selected='selected'"; } ?> >Email name</option>
|
||||
<option value="subject" <?php if($workflow_rule->matching_scenario == 'subject'){ echo "selected='selected'"; } ?>>Subject</option>
|
||||
<option value="message" <?php if($workflow_rule->matching_scenario == 'message'){ echo "selected='selected'"; } ?> >Message/Body</option>
|
||||
</select>
|
||||
</td>
|
||||
<td class="col-md-3">
|
||||
<select class="form-control" name="rule[{!! $j-1 !!}][b]" required>
|
||||
<option value="">-- Select One --</option>
|
||||
<option value="equal" <?php if($workflow_rule->matching_relation == 'equal'){ echo "selected='selected'"; } ?> >Equal to</option>
|
||||
<option value="not_equal" <?php if($workflow_rule->matching_relation == 'not_equal'){ echo "selected='selected'"; } ?> >Not equal to</option>
|
||||
<option value="contains" <?php if($workflow_rule->matching_relation == 'contains'){ echo "selected='selected'"; } ?> >Contains</option>
|
||||
<option value="dn_contain" <?php if($workflow_rule->matching_relation == 'dn_contain'){ echo "selected='selected'"; } ?> >Does Not Contain</option>
|
||||
<option value="starts" <?php if($workflow_rule->matching_relation == 'starts'){ echo "selected='selected'"; } ?> >Starts With</option>
|
||||
<option value="ends" <?php if($workflow_rule->matching_relation == 'ends'){ echo "selected='selected'"; } ?> >Ends With</option>
|
||||
<!-- <option value="match" <?php if($workflow_rule->matching_relation == 'match'){ echo "selected='selected'"; } ?> >Match Regular Expressions</option>
|
||||
<option value="not_match" <?php if($workflow_rule->matching_relation == 'not_match'){ echo "selected='selected'"; } ?> >Does not match Regular Expression</option>-->
|
||||
</select>
|
||||
</td>
|
||||
<td class="col-md-3">
|
||||
<input class="form-control" type="text" name="rule[{!! $j-1 !!}][c]" value="{!! $workflow_rule->matching_value !!}" required>
|
||||
</td>
|
||||
<td style="text-align: center">
|
||||
<div class="tools">
|
||||
<span class="btnRemove1" data-toggle="modal" data-target="#">
|
||||
<a data-toggle="tooltip" data-placement="top" title="Delete" onclick="document.getElementById('firstdata{!! $j !!}').innerHTML = ''">
|
||||
<i class="fa fa-trash-o"></i>
|
||||
</a>
|
||||
</span>
|
||||
</div>
|
||||
</td>
|
||||
</tr>
|
||||
@endforeach
|
||||
</tbody>
|
||||
</table>
|
||||
<div class="row" style="padding: 10px 15px 0px">
|
||||
|
||||
<div class="pull-right" >
|
||||
|
||||
<a class="btn btn-primary btnAdd1">Add</a>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<!-- /.box-body -->
|
||||
</div>
|
||||
<!-- /.box -->
|
||||
</div>
|
||||
<!-- /.col -->
|
||||
</div>
|
||||
<!-- /.tab-pane -->
|
||||
<div class="tab-pane" id="close">
|
||||
<div>
|
||||
<div class="box-body">
|
||||
<table class="table table-bordered table-hover">
|
||||
<thead>
|
||||
<tr>
|
||||
<td>Condition</td>
|
||||
<td>Rule</td>
|
||||
<td>Action</td>
|
||||
</tr>
|
||||
</thead>
|
||||
<tbody class="buttons">
|
||||
<?php $i = 0; ?>
|
||||
@foreach($workflow_actions as $workflow_action)
|
||||
<?php $i++; ?>
|
||||
<tr id="seconddata{!! $i !!}">
|
||||
<td>
|
||||
<select class="form-control" onChange="selectdata({!! $i !!})" id="selected{!! $i !!}" name="action[{!! $i !!}][a]" required>
|
||||
<option value="">Select an Action</option>
|
||||
<optgroup label="Ticket">
|
||||
<option value="reject" <?php if($workflow_action->condition == 'reject'){ echo "selected='selected'"; } ?> >Reject Ticket</option>
|
||||
<option value="department" <?php if($workflow_action->condition == 'department'){ echo "selected='selected'"; } ?> >Set Department</option>
|
||||
<option value="priority" <?php if($workflow_action->condition == 'priority'){ echo "selected='selected'"; } ?> >Set Priority</option>
|
||||
<option value="sla" <?php if($workflow_action->condition == 'sla'){ echo "selected='selected'"; } ?> >Set SLA Plan</option>
|
||||
<option value="team" <?php if($workflow_action->condition == 'team'){ echo "selected='selected'"; } ?> >Assign Team</option>
|
||||
<option value="agent" <?php if($workflow_action->condition == 'agent'){ echo "selected='selected'"; } ?> >Assign Agent</option>
|
||||
<option value="helptopic" <?php if($workflow_action->condition == 'helptopic'){ echo "selected='selected'"; } ?> >Set Help Topic</option>
|
||||
<option value="status" <?php if($workflow_action->condition == 'status'){ echo "selected='selected'"; } ?> >Set Ticket Status</option>
|
||||
</optgroup>
|
||||
</select>
|
||||
</td>
|
||||
<td id="fill{!! $i !!}">
|
||||
<?php
|
||||
if($workflow_action->condition == 'reject')
|
||||
{
|
||||
echo "<input type='hidden' name='action[". $i ."][b]' class='form-control' value='reject'><span text-red>Reject</span>";
|
||||
} elseif ($workflow_action->condition == 'department') {
|
||||
$departments = App\Model\helpdesk\Agent\Department::all();
|
||||
$var = "<select name='action[". $i ."][b]' class='form-control' required>";
|
||||
foreach ($departments as $department) {
|
||||
if($workflow_action->action == $department->id) {
|
||||
$depart = "selected";
|
||||
} else {
|
||||
$depart = "";
|
||||
}
|
||||
$var .= "<option value='" . $department->id . "' ".$depart.">" . $department->name . "</option>";
|
||||
}
|
||||
$var .= "</select>";
|
||||
echo $var;
|
||||
} elseif ($workflow_action->condition == 'priority') {
|
||||
$priorities = App\Model\helpdesk\Ticket\Ticket_Priority::all();
|
||||
$var = "<select name='action[". $i ."][b]' class='form-control' required>";
|
||||
foreach ($priorities as $priority) {
|
||||
if($workflow_action->action == $priority->priority_id) {
|
||||
$priority1 = "selected";
|
||||
} else {
|
||||
$priority1 = "";
|
||||
}
|
||||
$var .= "<option value='" . $priority->priority_id . "' ".$priority1.">" . $priority->priority_desc . "</option>";
|
||||
}
|
||||
$var .= "</select>";
|
||||
echo $var;
|
||||
} elseif ($workflow_action->condition == 'sla') {
|
||||
$sla_plans = App\Model\helpdesk\Manage\Sla_plan::where('status', '=', 1)->get();
|
||||
$var = "<select name='action[". $i ."][b]' class='form-control' required>";
|
||||
foreach ($sla_plans as $sla_plan) {
|
||||
if($workflow_action->action == $sla_plan->id) {
|
||||
$sla = "selected";
|
||||
} else {
|
||||
$sla = "";
|
||||
}
|
||||
$var .= "<option value='" . $sla_plan->id . "' ". $sla .">" . $sla_plan->grace_period . "</option>";
|
||||
}
|
||||
$var .= "</select>";
|
||||
echo $var;
|
||||
} elseif ($workflow_action->condition == 'team') {
|
||||
$teams = App\Model\helpdesk\Agent\Teams::where('status', '=', 1)->get();
|
||||
$var = "<select name='action[". $i ."][b]' class='form-control' required>";
|
||||
foreach ($teams as $team) {
|
||||
if($workflow_action->action == $team->id) {
|
||||
$team1 = "selected";
|
||||
} else {
|
||||
$team1 = "";
|
||||
}
|
||||
$var .= "<option value='" . $team->id . "' ".$team1.">" . $team->name . "</option>";
|
||||
}
|
||||
$var .= "</select>";
|
||||
echo $var;
|
||||
} elseif ($workflow_action->condition == 'agent') {
|
||||
$users = App\User::where('role', '!=', 'user')->where('active', '=', 1)->get();
|
||||
$var = "<select name='action[". $i ."][b]' class='form-control' required>";
|
||||
foreach ($users as $user) {
|
||||
if($workflow_action->action == $user->id) {
|
||||
$user1 = "selected";
|
||||
} else {
|
||||
$user1 = "";
|
||||
}
|
||||
$var .= "<option value='" . $user->id . "' ".$user1.">" . $user->first_name . " " . $user->last_name . "</option>";
|
||||
}
|
||||
$var .= "</select>";
|
||||
echo $var;
|
||||
} elseif ($workflow_action->condition == 'helptopic') {
|
||||
$help_topics = App\Model\helpdesk\Manage\Help_topic::where('status', '=', 1)->get();
|
||||
$var = "<select name='action[". $i ."][b]' class='form-control' required>";
|
||||
foreach ($help_topics as $help_topic) {
|
||||
if($workflow_action->action == $help_topic->id) {
|
||||
$help_topic1 = "selected";
|
||||
} else {
|
||||
$help_topic1 = "";
|
||||
}
|
||||
$var .= "<option value='" . $help_topic->id . "' ".$help_topic1.">" . $help_topic->topic . "</option>";
|
||||
}
|
||||
$var .= "</select>";
|
||||
echo $var;
|
||||
} elseif ($workflow_action->condition == 'status') {
|
||||
$ticket_status = App\Model\helpdesk\Ticket\Ticket_Status::all();
|
||||
$var = "<select name='action[". $i ."][b]' class='form-control' required>";
|
||||
foreach ($ticket_status as $status) {
|
||||
if($workflow_action->action == $status->id) {
|
||||
$status1 = "selected";
|
||||
} else {
|
||||
$status1 = "";
|
||||
}
|
||||
$var .= "<option value='" . $status->id . "' ".$status1.">" . $status->name . "</option>";
|
||||
}
|
||||
$var .= "</select>";
|
||||
echo $var;
|
||||
}
|
||||
?>
|
||||
|
||||
</td>
|
||||
<td style="text-align: center">
|
||||
<div class="tools">
|
||||
<span class="btnRemove" data-toggle="modal" data-target="#">
|
||||
<a data-toggle="tooltip" data-placement="top" title="Delete" onclick="document.getElementById('seconddata{!! $i !!}').innerHTML = ''">
|
||||
<i class="fa fa-trash-o"></i>
|
||||
</a>
|
||||
</span>
|
||||
</div>
|
||||
</td>
|
||||
</tr>
|
||||
@endforeach
|
||||
</tbody>
|
||||
</table>
|
||||
<div class="row" style="padding: 10px 15px 0px">
|
||||
<div class="pull-right">
|
||||
<a class="btn btn-primary btnAdd">Add</a>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<!-- /.box -->
|
||||
</div>
|
||||
<!-- /.col -->
|
||||
</div>
|
||||
<!-- /.tab-pane -->
|
||||
<div class="tab-pane" id="delect">
|
||||
<div>
|
||||
<textarea name="internal_note" class="textarea" placeholder="Relax your mind, we are there for you...!" style="width: 100%; height: 200px; font-size: 14px; line-height: 18px; border: 1px solid #dddddd; padding: 10px;"></textarea>
|
||||
</div>
|
||||
<!-- /.col -->
|
||||
</div>
|
||||
<!-- /.tab-pane -->
|
||||
</div>
|
||||
<!-- /.tab-content -->
|
||||
<div class="box-footer">
|
||||
<input type="submit" class="btn btn-primary" value="SUBMIT">
|
||||
</div>
|
||||
</div>
|
||||
<!-- /.nav-tabs-custom -->
|
||||
</div>
|
||||
<!-- /.col -->
|
||||
</div>
|
||||
<!-- /.row -->
|
||||
</form>
|
||||
|
||||
<script>
|
||||
$(function() {
|
||||
$("#example1").DataTable();
|
||||
$('#example2').DataTable({
|
||||
"paging": true,
|
||||
"lengthChange": false,
|
||||
"searching": false,
|
||||
"ordering": true,
|
||||
"info": true,
|
||||
"autoWidth": false
|
||||
});
|
||||
});
|
||||
|
||||
|
||||
function getSelectVal(val) {
|
||||
|
||||
$.ajax({
|
||||
type: "POST",
|
||||
url: "",
|
||||
data: 'select_box=' + val,
|
||||
success: function(data) {
|
||||
$("#select-list").html(data);
|
||||
}
|
||||
});
|
||||
}
|
||||
|
||||
|
||||
$(document).ready(function() {
|
||||
var x = 0;
|
||||
var n = {!! $i !!};
|
||||
$('.btnAdd').click(function() {
|
||||
n++;
|
||||
$('.buttons').append('<tr id="firstdata1">' +
|
||||
'<td>' +
|
||||
'<select class="form-control" onChange="selectdata(' + n + ')" name="action[' + n + '][a]" id="selected' + n + '" required>' +
|
||||
'<option value="">Select an Action</option>' +
|
||||
'<optgroup label="Ticket">' +
|
||||
'<option value="reject">Reject Ticket</option>' +
|
||||
'<option value="department">Set Department</option>' +
|
||||
'<option value="priority">Set Priority</option>' +
|
||||
'<option value="sla">Set SLA Plan</option>' +
|
||||
'<option value="team">Assign Team</option>' +
|
||||
'<option value="agent">Assign Agent</option>' +
|
||||
'<option value="helptopic">Set Help Topic</option>' +
|
||||
'<option value="status">Set Ticket Status</option>' +
|
||||
'</select>' +
|
||||
'</td>' +
|
||||
'<td id="fill' + n + '">' +
|
||||
'</td>' +
|
||||
'<td style="text-align: center">' +
|
||||
'<div class="tools">' +
|
||||
'<span class="btnRemove" data-toggle="modal" data-target="#">' +
|
||||
'<a data-toggle="tooltip" data-placement="top" title="Delete">' +
|
||||
'<i class="fa fa-trash-o"></i>' +
|
||||
'</a>' +
|
||||
'</span>' +
|
||||
'</div>' +
|
||||
'</td>' +
|
||||
'</tr>'); // end append
|
||||
$('div .btnRemove').last().click(function(e) {
|
||||
e.preventDefault();
|
||||
$(this).closest('tr').remove();
|
||||
x--;
|
||||
});
|
||||
});
|
||||
});
|
||||
|
||||
$(document).ready(function() {
|
||||
var x = 0;
|
||||
var n = {!! $j !!};
|
||||
$('.btnAdd1').click(function() {
|
||||
n++;
|
||||
$('.button1').append('<tr>' +
|
||||
'<td>' +
|
||||
'<select class="form-control" name="rule[' + n + '][a]" required>' +
|
||||
'<option>-- Select One --</option>' +
|
||||
'<option value="email">Email</option>' +
|
||||
'<option value="email_name">Email name</option>' +
|
||||
'<option value="subject">Subject</option>' +
|
||||
'<option value="message">Message/Body</option>' +
|
||||
'</select>' +
|
||||
'</td>' +
|
||||
'<td class="col-md-3">' +
|
||||
'<select class="form-control" name="rule[' + n + '][b]" required>' +
|
||||
'<option value="">-- Select One --</option>' +
|
||||
'<option value="equal">Equal to</option>' +
|
||||
'<option value="not_equal">Not equal to</option>' +
|
||||
'<option value="contains">Contains</option>' +
|
||||
'<option value="dn_contain">Does Not Contain</option>' +
|
||||
'<option value="starts">Starts With</option>' +
|
||||
'<option value="ends">Ends With</option>' +
|
||||
'</select>' +
|
||||
'</td>' +
|
||||
'<td class="col-md-3"> <input class="form-control" type="text" name="rule[' + n + '][c]" required> </td>' +
|
||||
'<td style="text-align: center">' +
|
||||
'<div class="tools"> <span class="btnRemove1" data-toggle="modal" data-target="#"><a data-toggle="tooltip" data-placement="top" title="Delete"><i class="fa fa-trash-o"></i></a></span> </div>' +
|
||||
'</td>' +
|
||||
'</tr>'); // end append
|
||||
$('div .btnRemove1').last().click(function(e) {
|
||||
e.preventDefault();
|
||||
$(this).closest('tr').remove();
|
||||
x--;
|
||||
});
|
||||
});
|
||||
});
|
||||
|
||||
|
||||
function selectdata(id) {
|
||||
var selected_data = document.getElementById('selected' + id).value;
|
||||
$.ajax({
|
||||
url: "{!! url('workflow/action-rule') !!}" + "/" + id,
|
||||
type: "get",
|
||||
data: {option: selected_data},
|
||||
headers: {
|
||||
'X-CSRF-Token': $('meta[name="_token"]').attr('content')
|
||||
},
|
||||
success: function(data) {
|
||||
//adds the echoed response to our container
|
||||
$("#fill" + id).html(data);
|
||||
}
|
||||
});
|
||||
}
|
||||
|
||||
</script>
|
||||
|
||||
@stop
|
||||
@@ -0,0 +1,90 @@
|
||||
@extends('themes.default1.admin.layout.admin')
|
||||
|
||||
@section('Manage')
|
||||
active
|
||||
@stop
|
||||
|
||||
@section('manage-bar')
|
||||
active
|
||||
@stop
|
||||
|
||||
@section('workflow')
|
||||
class="active"
|
||||
@stop
|
||||
|
||||
@section('HeadInclude')
|
||||
@stop
|
||||
<!-- header -->
|
||||
@section('PageHeader')
|
||||
@stop
|
||||
<!-- /header -->
|
||||
<!-- breadcrumbs -->
|
||||
@section('breadcrumbs')
|
||||
|
||||
@stop
|
||||
<!-- /breadcrumbs -->
|
||||
<!-- content -->
|
||||
@section('content')
|
||||
<div class="row">
|
||||
<div class="col-xs-12">
|
||||
<div class="box box-primary">
|
||||
<div class="box-header">
|
||||
<h3 class="box-title">{!! Lang::get('lang.ticket_workflow') !!}</h3>
|
||||
<a href="{!! URL::route('workflow.create') !!}" class="btn btn-primary pull-right">{!! Lang::get('lang.create') !!}</a>
|
||||
</div>
|
||||
<!-- /.box-header -->
|
||||
<div class="box-body">
|
||||
<!-- check whether success or not -->
|
||||
@if(Session::has('success'))
|
||||
<div class="alert alert-success alert-dismissable">
|
||||
<i class="fa fa-check-circle"></i>
|
||||
<b>Success</b>
|
||||
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||||
{!! Session::get('success') !!}
|
||||
</div>
|
||||
@endif
|
||||
<!-- failure message -->
|
||||
@if(Session::has('fails'))
|
||||
<div class="alert alert-danger alert-dismissable">
|
||||
<i class="fa fa-ban"></i>
|
||||
<b>Fail!</b>
|
||||
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||||
{!! Session::get('fails') !!}
|
||||
</div>
|
||||
@endif
|
||||
{!! Datatable::table()
|
||||
->addColumn(Lang::get('lang.name'),
|
||||
Lang::get('lang.status'),
|
||||
Lang::get('lang.order'),
|
||||
Lang::get('lang.rules'),
|
||||
Lang::get('lang.target_channel'),
|
||||
Lang::get('lang.created'),
|
||||
Lang::get('lang.updated'),
|
||||
Lang::get('lang.action')) // these are the column headings to be shown
|
||||
->setUrl(route('workflow.list')) // this is the route where data will be retrieved
|
||||
->render() !!}
|
||||
</div>
|
||||
<!-- /.box-body -->
|
||||
<!-- <div class="box box-footer"> -->
|
||||
|
||||
<!-- </div> -->
|
||||
</div>
|
||||
<!-- /.box -->
|
||||
</div>
|
||||
<!-- /.col -->
|
||||
</div>
|
||||
|
||||
<script>
|
||||
$(function() {
|
||||
$("#example1").DataTable();
|
||||
$('#example2').DataTable({
|
||||
"paging": true,
|
||||
"lengthChange": false,
|
||||
"searching": false,
|
||||
"ordering": true,
|
||||
"info": true,
|
||||
"autoWidth": false
|
||||
});
|
||||
});
|
||||
</script>
|
||||
@stop
|
||||
Reference in New Issue
Block a user