update 1.0.7
This commit is contained in:
@@ -58,6 +58,7 @@ class TicketController extends Controller
|
||||
public function createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $attach = '')
|
||||
{
|
||||
try {
|
||||
//return $headers;
|
||||
$max_number = Tickets::whereRaw('id = (select max(`id`) from tickets)')->first();
|
||||
//dd($max_number);
|
||||
if ($max_number == null) {
|
||||
@@ -97,7 +98,7 @@ class TicketController extends Controller
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
//return $headers;
|
||||
$this->storeCollaborators($headers, $id);
|
||||
|
||||
$thread = $this->ticketThread($subject, $body, $id, $user_id);
|
||||
@@ -123,10 +124,11 @@ class TicketController extends Controller
|
||||
public function storeCollaborators($headers, $id)
|
||||
{
|
||||
try {
|
||||
//return $headers;
|
||||
$company = $this->company();
|
||||
if (isset($headers)) {
|
||||
foreach ($headers as $email => $name) {
|
||||
$name = $name;
|
||||
foreach ($headers as $email) {
|
||||
$name = $email;
|
||||
$email = $email;
|
||||
if ($this->checkEmail($email) == false) {
|
||||
$create_user = new User();
|
||||
@@ -147,6 +149,7 @@ class TicketController extends Controller
|
||||
$user = $this->checkEmail($email);
|
||||
$user_id = $user->id;
|
||||
}
|
||||
//return $user_id;
|
||||
$collaborator_store = new Ticket_Collaborator();
|
||||
$collaborator_store->isactive = 1;
|
||||
$collaborator_store->ticket_id = $id;
|
||||
@@ -331,10 +334,10 @@ class TicketController extends Controller
|
||||
// // }
|
||||
// }, true);
|
||||
|
||||
try {
|
||||
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['name' => $username, 'email' => $emailadd], $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket-by-agent', 'body' => $body], $template_variables = ['agent_sign' => Auth::user()->agent_sign, 'ticket_number' => $ticket_number2]);
|
||||
} catch (\Exception $e) {
|
||||
}
|
||||
try {
|
||||
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['name' => $username, 'email' => $emailadd], $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket-by-agent', 'body' => $body], $template_variables = ['agent_sign' => Auth::user()->agent_sign, 'ticket_number' => $ticket_number2]);
|
||||
} catch (\Exception $e) {
|
||||
}
|
||||
|
||||
$collaborators = Ticket_Collaborator::where('ticket_id', '=', $ticket_id)->get();
|
||||
foreach ($collaborators as $collaborator) {
|
||||
@@ -357,10 +360,10 @@ try {
|
||||
// // }
|
||||
// }, true);
|
||||
|
||||
try {
|
||||
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['user' => $admin_user, 'email' => $admin_email], $message = ['subject' => $updated_subject, 'body' => $body, 'scenario' => $mail], $template_variables = ['ticket_agent_name' => $admin_user, 'ticket_client_name' => $username, 'ticket_client_email' => $emailadd, 'user' => $admin_user, 'ticket_number' => $ticket_number2, 'email_address' => $emailadd, 'name' => $ticket_creator]);
|
||||
} catch (\Exception $e) {
|
||||
}
|
||||
try {
|
||||
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['user' => $admin_user, 'email' => $admin_email], $message = ['subject' => $updated_subject, 'body' => $body, 'scenario' => $mail], $template_variables = ['ticket_agent_name' => $admin_user, 'ticket_client_name' => $username, 'ticket_client_email' => $emailadd, 'user' => $admin_user, 'ticket_number' => $ticket_number2, 'email_address' => $emailadd, 'name' => $ticket_creator]);
|
||||
} catch (\Exception $e) {
|
||||
}
|
||||
}
|
||||
|
||||
return $thread;
|
||||
@@ -548,7 +551,7 @@ try {
|
||||
{
|
||||
try {
|
||||
$check = User::where('email', '=', $email)->first();
|
||||
if ($check == true) {
|
||||
if ($check) {
|
||||
return $check;
|
||||
} else {
|
||||
return false;
|
||||
@@ -601,4 +604,123 @@ try {
|
||||
return $e->getMessage();
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* autosearch.
|
||||
*
|
||||
* @return type json
|
||||
*/
|
||||
public function autosearch()
|
||||
{
|
||||
$term = \Input::get('term');
|
||||
$user = \App\User::where('email', 'LIKE', '%'.$term.'%')->orWhere('first_name', 'LIKE', '%'.$term.'%')->orWhere('last_name', 'LIKE', '%'.$term.'%')->orWhere('user_name', 'LIKE', '%'.$term.'%')->lists('email');
|
||||
|
||||
return $user;
|
||||
}
|
||||
|
||||
/**
|
||||
* useradd.
|
||||
*
|
||||
* @param type Image $image
|
||||
*
|
||||
* @return type json
|
||||
*/
|
||||
public function useradd()
|
||||
{
|
||||
$email = Input::get('email');
|
||||
$ticket_id = Input::get('ticket_id');
|
||||
$company = $this->company();
|
||||
$user = new User();
|
||||
$user->user_name = $email;
|
||||
$user->email = $email;
|
||||
$password = $this->generateRandomString();
|
||||
$user->password = \Hash::make($password);
|
||||
$user->role = 'user';
|
||||
$user->active = 1;
|
||||
if ($user->save()) {
|
||||
$user_id = $user->id;
|
||||
$php_mailer = new PhpMailController();
|
||||
$php_mailer->sendmail($from = $php_mailer->mailfrom('1', '0'), $to = ['name' => $email, 'email' => $email], $message = ['subject' => 'Password', 'scenario' => 'registration-notification'], $template_variables = ['user' => $email, 'email_address' => $email, 'user_password' => $password]);
|
||||
}
|
||||
$ticket_collaborator = new Ticket_Collaborator();
|
||||
$ticket_collaborator->isactive = 1;
|
||||
$ticket_collaborator->ticket_id = $ticket_id;
|
||||
$ticket_collaborator->user_id = $user->id;
|
||||
$ticket_collaborator->role = 'ccc';
|
||||
$ticket_collaborator->save();
|
||||
|
||||
$result = [$user->user_name => $user->email];
|
||||
|
||||
return $result;
|
||||
}
|
||||
|
||||
/**
|
||||
* user remove.
|
||||
*
|
||||
* @return type
|
||||
*/
|
||||
public function userremove()
|
||||
{
|
||||
$email = Input::get('email');
|
||||
$ticketid = Input::get('ticketid');
|
||||
$user = new User();
|
||||
$user = $user->where('email', $email)->first();
|
||||
$ticket_collaborator = Ticket_Collaborator::where('ticket_id', '=', $ticketid)
|
||||
->where('user_id', $user->id)
|
||||
->first();
|
||||
if ($ticket_collaborator) {
|
||||
$ticket_collaborator->delete();
|
||||
|
||||
return 'deleted successfully';
|
||||
} else {
|
||||
return 'not found';
|
||||
}
|
||||
}
|
||||
|
||||
public function getCollaboratorForTicket()
|
||||
{
|
||||
try {
|
||||
$ticketid = Input::get('ticket_id');
|
||||
|
||||
$ticket_collaborator = \DB::table('users')
|
||||
->join('ticket_collaborator', function ($join) use ($ticketid) {
|
||||
$join->on('users.id', '=', 'ticket_collaborator.user_id')
|
||||
->where('ticket_collaborator.ticket_id', '=', $ticketid);
|
||||
})
|
||||
->select('users.email', 'users.user_name')
|
||||
->get();
|
||||
if (count($ticket_collaborator) > 0) {
|
||||
foreach ($ticket_collaborator as $key => $collaborator) {
|
||||
$collab[$key]['email'] = $collaborator->email;
|
||||
$collab[$key]['user_name'] = $collaborator->user_name;
|
||||
$collab[$key]['avatar'] = $this->avatarUrl($collaborator->email);
|
||||
}
|
||||
} else {
|
||||
$collab = $ticket_collaborator;
|
||||
}
|
||||
|
||||
return $collab;
|
||||
} catch (\Exception $ex) {
|
||||
return $ex->getMessage();
|
||||
throw new \Exception('get collaborator for ticket fails');
|
||||
}
|
||||
}
|
||||
|
||||
public function avatarUrl($email)
|
||||
{
|
||||
try {
|
||||
$user = new User();
|
||||
$user = $user->where('email', $email)->first();
|
||||
if ($user->profile_pic) {
|
||||
$url = url('lb-faveo/media/profilepic/'.$user->profile_pic);
|
||||
} else {
|
||||
$url = \Gravatar::src($email);
|
||||
}
|
||||
|
||||
return $url;
|
||||
} catch (\Exception $ex) {
|
||||
//return $ex->getMessage();
|
||||
throw new \Exception($ex->getMessage());
|
||||
}
|
||||
}
|
||||
}
|
||||
|
Reference in New Issue
Block a user