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update 1.0.7

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This commit is contained in:
Sujit Prasad
2016-04-19 19:19:42 +05:30
parent 723ef47e19
commit 5327b0c0da
153 changed files with 20711 additions and 1727 deletions
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315
app/Http/Controllers/Api/v1/ApiController.php
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@@ -60,9 +60,12 @@ class ApiController extends Controller
$this->middleware('jwt.auth');
$this->middleware('api', ['except' => 'GenerateApiKey']);
$user = \JWTAuth::parseToken()->authenticate();
$this->user = $user;
try {
$user = \JWTAuth::parseToken()->authenticate();
$this->user = $user;
} catch (\Tymon\JWTAuth\Exceptions\TokenExpiredException $e) {
} catch (\Tymon\JWTAuth\Exceptions\JWTException $e) {
}
$ticket = new TicketController();
$this->ticket = $ticket;
@@ -82,6 +85,9 @@ class ApiController extends Controller
$faveoUser = new User();
$this->faveoUser = $faveoUser;
$faveoUser = new User();
$this->user = $faveoUser;
$team = new Teams();
$this->team = $team;
@@ -138,18 +144,23 @@ class ApiController extends Controller
$helptopic = $this->request->input('helptopic');
$sla = $this->request->input('sla');
$priority = $this->request->input('priority');
$headers = $this->request->input('headers');
$header = $this->request->input('cc');
$dept = $this->request->input('dept');
$assignto = $this->request->input('assignto');
$form_data = $this->request->input('form_data');
$source = $this->request->input('source');
$attach = $this->request->input('attachments');
$headers = [];
if ($header) {
$headers = explode(',', $header);
}
//return $headers;
/*
* return s ticket number
*/
$response = $this->ticket->createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $attach);
//return $response;
/*
* return ticket details
*/
@@ -166,7 +177,8 @@ class ApiController extends Controller
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
return response()->json(compact('error'))
->header('Authenticate: xBasic realm', 'fake');
}
}
@@ -303,6 +315,7 @@ class ApiController extends Controller
->whereNotNull('title');
})
->select('first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
->orderBy('ticket_thread.updated_at', 'desc')
->groupby('tickets.id')
->distinct()
->paginate(10)
@@ -346,7 +359,8 @@ class ApiController extends Controller
$join->on('tickets.id', '=', 'ticket_thread.ticket_id')
->whereNotNull('title');
})
->select('first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
->select('user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
->orderBy('ticket_thread.updated_at', 'desc')
->groupby('tickets.id')
->distinct()
->paginate(10)
@@ -390,7 +404,8 @@ class ApiController extends Controller
$join->on('tickets.id', '=', 'ticket_thread.ticket_id')
->whereNotNull('title');
})
->select('first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
->select('user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
->orderBy('ticket_thread.updated_at', 'desc')
->groupby('tickets.id')
->distinct()
->paginate(10)
@@ -516,7 +531,8 @@ class ApiController extends Controller
$search = $this->request->input('search');
$result = $this->faveoUser->where('first_name', 'like', '%'.$search.'%')->orWhere('last_name', 'like', '%'.$search.'%')->orWhere('user_name', 'like', '%'.$search.'%')->orWhere('email', 'like', '%'.$search.'%')->get();
return response()->json(compact('result'));
return response()->json(compact('result'))
->header('X-Header-One', 'Header Value');
} catch (Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
@@ -526,7 +542,9 @@ class ApiController extends Controller
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
return response()->json(compact('error'))
->header('X-Header-One', 'Header Value');
}
}
@@ -538,26 +556,16 @@ class ApiController extends Controller
public function getCustomersWith()
{
try {
$users = $this->faveoUser->select('id', 'user_name', 'first_name', 'last_name', 'email', 'phone_number', 'profile_pic')->where('role', 'user')->get();
$result = [];
foreach ($users as $key => $user) {
$result[$key]['id'] = $user->id;
$result[$key]['user_name'] = $user->user_name;
$result[$key]['first_name'] = $user->first_name;
$result[$key]['last_name'] = $user->last_name;
$result[$key]['email'] = $user->email;
$result[$key]['phone_number'] = $user->phone_number;
if ($user->profile_pic) {
$path = 'lb-faveo/media/profilepic/'.$user->profile_pic;
} else {
$path = \Gravatar::src($user->email);
}
$result[$key]['picture'] = $path;
}
$result = $this->createPagination($result, 10);
//dd($result);
//$result->toJson();
return $result->toJson();
$users = $this->user
->leftJoin('user_assign_organization', 'user_assign_organization.user_id', '=', 'users.id')
->leftJoin('organization', 'organization.id', '=', 'user_assign_organization.org_id')
->where('role', 'user')
->select('users.id', 'user_name', 'first_name', 'last_name', 'email', 'phone_number', 'users.profile_pic', 'organization.name AS company', 'users.active')
->paginate(10)
->toJson();
//dd($users);
return $users;
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
@@ -567,7 +575,8 @@ class ApiController extends Controller
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
return response()->json(compact('error'))
->header('Authenticate: xBasic realm', 'fake');
}
}
@@ -654,9 +663,14 @@ class ApiController extends Controller
return response()->json(compact('error'));
}
$id = $this->request->input('id');
$result = $this->thread->where('ticket_id', $id)->get();
$result = $this->user
->leftjoin('ticket_thread', 'ticket_thread.user_id', '=', 'users.id')
->select('ticket_thread.id', 'ticket_id', 'user_id', 'poster', 'source', 'title', 'body', 'is_internal', 'format', 'ip_address', 'ticket_thread.created_at', 'ticket_thread.updated_at', 'users.first_name', 'users.last_name', 'users.user_name', 'users.email', 'users.profile_pic')
->where('ticket_id', $id)
->get()
->toJson();
return response()->json(compact('result'));
return $result;
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
@@ -689,6 +703,10 @@ class ApiController extends Controller
}
$url = $this->request->input('url');
if (!str_is('*/', $url)) {
$url = str_finish($url, '/');
}
$url = $url.'/api/v1/helpdesk/check-url?api_key='.$this->request->input('api_key').'&token='.\Config::get('app.token');
$result = $this->CallGetApi($url);
//dd($result);
@@ -903,7 +921,7 @@ class ApiController extends Controller
public function getTickets()
{
try {
$tickets = $this->model->paginate(10);
$tickets = $this->model->orderBy('created_at', 'desc')->paginate(10);
$tickets->toJson();
return $tickets;
@@ -938,7 +956,8 @@ class ApiController extends Controller
$join->on('tickets.id', '=', 'ticket_thread.ticket_id')
->whereNotNull('title');
})
->select('first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
->select('user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
->orderBy('ticket_thread.updated_at', 'desc')
->groupby('tickets.id')
->distinct()
->paginate(10)
@@ -946,9 +965,9 @@ class ApiController extends Controller
return $inbox;
} catch (\Exception $ex) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
$error = $ex->getMessage();
$line = $ex->getLine();
$file = $ex->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
@@ -1012,7 +1031,8 @@ class ApiController extends Controller
$join->on('tickets.id', '=', 'ticket_thread.ticket_id')
->whereNotNull('title');
})
->select('first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
->select('user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
->orderBy('ticket_thread.updated_at', 'desc')
->groupby('tickets.id')
->distinct()
->paginate(10)
@@ -1032,7 +1052,7 @@ class ApiController extends Controller
}
}
public function getMyTickets()
public function getMyTicketsAgent()
{
try {
$v = \Validator::make($this->request->all(), [
@@ -1045,7 +1065,58 @@ class ApiController extends Controller
}
$id = $this->request->input('user_id');
if ($this->user->where('id', $id)->first()->role == 'user') {
$error = 'This user is not an Aget or Admin';
$error = 'This user is not an Agent or Admin';
return response()->json(compact('error'));
}
$result = $this->user->join('tickets', function ($join) use ($id) {
$join->on('users.id', '=', 'tickets.assigned_to')
->where('user_id', '=', $id);
})
->join('department', 'department.id', '=', 'tickets.dept_id')
->join('ticket_priority', 'ticket_priority.priority_id', '=', 'tickets.priority_id')
->join('sla_plan', 'sla_plan.id', '=', 'tickets.sla')
->join('help_topic', 'help_topic.id', '=', 'tickets.help_topic_id')
->join('ticket_status', 'ticket_status.id', '=', 'tickets.status')
->join('ticket_thread', function ($join) {
$join->on('tickets.id', '=', 'ticket_thread.ticket_id')
->whereNotNull('title');
})
->select('user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
->orderBy('ticket_thread.updated_at', 'desc')
->groupby('tickets.id')
->distinct()
->paginate(10)
->toJson();
return $result;
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (\TokenExpiredException $e) {
$error = $e->getMessage();
return response()->json(compact('error'));
}
}
public function getMyTicketsUser()
{
try {
$v = \Validator::make($this->request->all(), [
'user_id' => 'required|exists:users,id',
]);
if ($v->fails()) {
$error = $v->errors();
return response()->json(compact('error'));
}
$id = $this->request->input('user_id');
if ($this->user->where('id', $id)->first()->role == 'admin' || $this->user->where('id', $id)->first()->role == 'agent') {
$error = 'This is not a client';
return response()->json(compact('error'));
}
@@ -1062,10 +1133,12 @@ class ApiController extends Controller
$join->on('tickets.id', '=', 'ticket_thread.ticket_id')
->whereNotNull('title');
})
->select('first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
->select('ticket_number', 'tickets.id', 'title', 'ticket_status.name as ticket_status_name')
->orderBy('ticket_thread.updated_at', 'desc')
->groupby('tickets.id')
->distinct()
->paginate(10)
->get()
// ->paginate(10)
->toJson();
return $result;
@@ -1143,4 +1216,160 @@ class ApiController extends Controller
return response()->json(compact('error'));
}
}
public function collaboratorSearch()
{
$this->validate($this->request, ['term' => 'required']);
try {
$emails = $this->ticket->autosearch();
//return $emails;
$user = new User();
if (count($emails) > 0) {
foreach ($emails as $key => $email) {
$user_model = $user->where('email', $email)->first();
//return $user_model;
$users[$key]['name'] = $user_model->first_name.' '.$user_model->last_name;
$users[$key]['email'] = $email;
$users[$key]['avatar'] = $this->avatarUrl($email);
}
}
//return $users;
return response()->json(compact('users'));
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
}
}
public function avatarUrl($email)
{
try {
$user = new User();
$user = $user->where('email', $email)->first();
if ($user->profile_pic) {
$url = url('lb-faveo/media/profilepic/'.$user->profile_pic);
} else {
$url = \Gravatar::src($email);
}
return $url;
} catch (\Exception $ex) {
//return $ex->getMessage();
throw new \Exception($ex->getMessage());
}
}
public function addCollaboratorForTicket()
{
try {
$v = \Validator::make(\Input::get(), [
'email' => 'required|email|unique:users',
'ticket_id' => 'required',
]
);
if ($v->fails()) {
$error = $v->messages();
return response()->json(compact('error'));
}
$collaborator = $this->ticket->useradd();
return response()->json(compact('collaborator'));
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (Tymon\JWTAuth\Exceptions\TokenExpiredException $ex) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
}
}
public function getCollaboratorForTicket()
{
try {
$v = \Validator::make(\Input::get(), [
'ticket_id' => 'required',
]
);
if ($v->fails()) {
$error = $v->messages();
return response()->json(compact('error'));
}
$collaborator = $this->ticket->getCollaboratorForTicket();
return response()->json(compact('collaborator'));
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
} catch (Tymon\JWTAuth\Exceptions\TokenExpiredException $ex) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
}
}
public function deleteCollaborator()
{
try {
$v = \Validator::make(\Input::get(), [
'ticketid' => 'required',
'email' => 'required',
]
);
if ($v->fails()) {
$result = $v->messages();
return response()->json(compact('result'));
}
$collaborator = $this->ticket->userremove();
return response()->json(compact('collaborator'));
} catch (\Exception $ex) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
}
}
public function dependency()
{
try {
$department = $this->department->select('name', 'id')->get()->toArray();
$sla = $this->slaPlan->select('name', 'id')->get()->toArray();
$staff = $this->user->where('role', 'agent')->select('email', 'id')->get()->toArray();
$team = $this->team->select('name', 'id')->get()->toArray();
$priority = \DB::table('ticket_priority')->select('priority', 'priority_id')->get();
$helptopic = $this->helptopic->select('topic', 'id')->get()->toArray();
$status = \DB::table('ticket_status')->select('name', 'id')->get();
$source = \DB::table('ticket_source')->select('name', 'id')->get();
$result = ['departments' => $department, 'sla' => $sla, 'staffs' => $staff, 'teams' => $team,
'priorities' => $priority, 'helptopics' => $helptopic, 'status' => $status, 'sources' => $source, ];
return response()->json(compact('result'));
} catch (\Exception $e) {
$error = $e->getMessage();
$line = $e->getLine();
$file = $e->getFile();
return response()->json(compact('error', 'file', 'line'));
}
}
}