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update 1.0.7

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This commit is contained in:
Sujit Prasad
2016-04-19 19:19:42 +05:30
parent 723ef47e19
commit 5327b0c0da
153 changed files with 20711 additions and 1727 deletions
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261
app/Http/Controllers/Agent/helpdesk/Ticket2Controller.php
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@@ -8,18 +8,11 @@ use App\Http\Controllers\Controller;
// requests
// models
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_Collaborator;
use App\Model\helpdesk\Ticket\Ticket_Priority;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Ticket\Tickets;
use App\User;
use Auth;
use DB;
// classes
use Illuminate\support\Collection;
use Input;
use UTC;
use Ttable;
/**
* TicketController2.
@@ -67,89 +60,7 @@ class Ticket2Controller extends Controller
$tickets = Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id', '=', $dept->id)->get();
}
return \Datatable::collection(new Collection($tickets))
->addColumn('id', function ($ticket) {
return "<input type='checkbox' name='select_all[]' id='".$ticket->id."' onclick='someFunction(this.id)' class='selectval icheckbox_flat-blue' value='".$ticket->id."'></input>";
})
->addColumn('subject', function ($ticket) {
$subject = DB::table('ticket_thread')->select('title')->where('ticket_id', '=', $ticket->id)->first();
if (isset($subject->title)) {
$string = $subject->title;
if (strlen($string) > 20) {
$stringCut = substr($string, 0, 30);
$string = substr($stringCut, 0, strrpos($stringCut, ' ')).' ...';
}
} else {
$string = '(no subject)';
}
//collabrations
$collaborators = DB::table('ticket_collaborator')->where('ticket_id', '=', $ticket->id)->get();
$collab = count($collaborators);
if ($collab > 0) {
$collabString = '&nbsp;<i class="fa fa-users"></i>';
} else {
$collabString = null;
}
$threads = Ticket_Thread::where('ticket_id', '=', $ticket->id)->first(); //
$count = Ticket_Thread::where('ticket_id', '=', $ticket->id)->count(); //
$attachment = Ticket_attachments::where('thread_id', '=', $threads->id)->get();
$attachCount = count($attachment);
if ($attachCount > 0) {
$attachString = '&nbsp;<i class="fa fa-paperclip"></i>';
} else {
$attachString = '';
}
return "<a href='".route('ticket.thread', [$ticket->id])."' title='".$subject->title."'>".$string."&nbsp;<span style='color:green'>(".$count.")<i class='fa fa-comment'></i></span></a>".$collabString.$attachString;
})
->addColumn('ticket_number', function ($ticket) {
return "<a href='".route('ticket.thread', [$ticket->id])."' title='".$ticket->ticket_number."'>#".$ticket->ticket_number.'</a>';
})
->addColumn('priority', function ($ticket) {
$priority = DB::table('ticket_priority')->select('priority_desc', 'priority_color')->where('priority_id', '=', $ticket->priority_id)->first();
return '<span class="btn btn-'.$priority->priority_color.' btn-xs">'.$priority->priority_desc.'</span>';
})
->addColumn('from', function ($ticket) {
$from = DB::table('users')->select('user_name')->where('id', '=', $ticket->user_id)->first();
return "<span style='color:#508983'>".$from->user_name.'</span>';
})
->addColumn('Last Replier', function ($ticket) {
$TicketData = Ticket_Thread::where('ticket_id', '=', $ticket->id)->where('is_internal', '=', 0)->max('id');
$TicketDatarow = Ticket_Thread::where('id', '=', $TicketData)->first();
$LastResponse = User::where('id', '=', $TicketDatarow->user_id)->first();
if ($LastResponse->role == 'user') {
$rep = '#F39C12';
$username = $LastResponse->user_name;
} else {
$rep = '#000';
$username = $LastResponse->first_name.' '.$LastResponse->last_name;
if ($LastResponse->first_name == null || $LastResponse->last_name == null) {
$username = $LastResponse->user_name;
}
}
return "<span style='color:".$rep."'>".$username.'</span>';
})
->addColumn('assigned_to', function ($ticket) {
if ($ticket->assigned_to == null) {
return "<span style='color:red'>Unassigned</span>";
} else {
$assign = DB::table('users')->where('id', '=', $ticket->assigned_to)->first();
return "<span style='color:green'>".$assign->first_name.' '.$assign->last_name.'</span>';
}
})
->addColumn('Last', function ($ticket) {
$TicketData = Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id');
$TicketDatarow = Ticket_Thread::select('updated_at')->where('id', '=', $TicketData)->first();
return UTC::usertimezone($TicketDatarow->updated_at);
})
->searchColumns('subject', 'from', 'assigned_to', 'ticket_number', 'priority')
->orderColumns('subject', 'from', 'assigned_to', 'Last Replier', 'ticket_number', 'priority', 'Last')
->make();
return Ttable::getTable($tickets);
}
/**
@@ -180,89 +91,7 @@ class Ticket2Controller extends Controller
$tickets = Tickets::where('status', '=', '2')->where('dept_id', '=', $dept->id)->get();
}
return \Datatable::collection(new Collection($tickets))
->addColumn('id', function ($ticket) {
return "<input type='checkbox' name='select_all[]' id='".$ticket->id."' onclick='someFunction(this.id)' class='selectval icheckbox_flat-blue' value='".$ticket->id."'></input>";
})
->addColumn('subject', function ($ticket) {
$subject = DB::table('ticket_thread')->select('title')->where('ticket_id', '=', $ticket->id)->first();
if (isset($subject->title)) {
$string = $subject->title;
if (strlen($string) > 20) {
$stringCut = substr($string, 0, 30);
$string = substr($stringCut, 0, strrpos($stringCut, ' ')).' ...';
}
} else {
$string = '(no subject)';
}
//collabrations
$collaborators = DB::table('ticket_collaborator')->where('ticket_id', '=', $ticket->id)->get();
$collab = count($collaborators);
if ($collab > 0) {
$collabString = '&nbsp;<i class="fa fa-users"></i>';
} else {
$collabString = null;
}
$threads = Ticket_Thread::where('ticket_id', '=', $ticket->id)->first();
$count = Ticket_Thread::where('ticket_id', '=', $ticket->id)->count();
$attachment = Ticket_attachments::where('thread_id', '=', $threads->id)->get();
$attachCount = count($attachment);
if ($attachCount > 0) {
$attachString = '&nbsp;<i class="fa fa-paperclip"></i>';
} else {
$attachString = '';
}
return "<a href='".route('ticket.thread', [$ticket->id])."' title='".$subject->title."'>".$string."&nbsp;<span style='color:green'>(".$count.")<i class='fa fa-comment'></i></span></a>".$collabString.$attachString;
})
->addColumn('ticket_number', function ($ticket) {
return "<a href='".route('ticket.thread', [$ticket->id])."' title='".$ticket->ticket_number."'>#".$ticket->ticket_number.'</a>';
})
->addColumn('priority', function ($ticket) {
$priority = DB::table('ticket_priority')->select('priority_desc', 'priority_color')->where('priority_id', '=', $ticket->priority_id)->first();
return '<span class="btn btn-'.$priority->priority_color.' btn-xs">'.$priority->priority_desc.'</span>';
})
->addColumn('from', function ($ticket) {
$from = DB::table('users')->select('user_name')->where('id', '=', $ticket->user_id)->first();
return "<span style='color:#508983'>".$from->user_name.'</span>';
})
->addColumn('Last Replier', function ($ticket) {
$TicketData = Ticket_Thread::where('ticket_id', '=', $ticket->id)->where('is_internal', '!=', 1)->max('id');
$TicketDatarow = Ticket_Thread::where('id', '=', $TicketData)->first();
$LastResponse = User::where('id', '=', $TicketDatarow->user_id)->first();
if ($LastResponse->role == 'user') {
$rep = '#F39C12';
$username = $LastResponse->user_name;
} else {
$rep = '#000';
$username = $LastResponse->first_name.' '.$LastResponse->last_name;
if ($LastResponse->first_name == null || $LastResponse->last_name == null) {
$username = $LastResponse->user_name;
}
}
return "<span style='color:".$rep."'>".$username.'</span>';
})
->addColumn('assigned_to', function ($ticket) {
if ($ticket->assigned_to == null) {
return "<span style='color:red'>Usernassigned</span>";
} else {
$assign = DB::table('users')->where('id', '=', $ticket->assigned_to)->first();
return "<span style='color:green'>".$assign->first_name.' '.$assign->last_name.'</span>';
}
})
->addColumn('Last', function ($ticket) {
$TicketData = Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id');
$TicketDatarow = Ticket_Thread::select('updated_at')->where('id', '=', $TicketData)->first();
return UTC::usertimezone($TicketDatarow->updated_at);
})
->searchColumns('subject', 'from', 'assigned_to', 'ticket_number', 'priority')
->orderColumns('subject', 'from', 'assigned_to', 'Last Replier', 'ticket_number', 'priority', 'Last')
->make();
return Ttable::getTable($tickets);
}
/**
@@ -298,88 +127,6 @@ class Ticket2Controller extends Controller
$tickets = Tickets::where('status', '=', '1')->where('assigned_to', '>', 0)->where('dept_id', '=', $dept->id)->get();
}
return \Datatable::collection(new Collection($tickets))
->addColumn('id', function ($ticket) {
return "<input type='checkbox' name='select_all[]' id='".$ticket->id."' onclick='someFunction(this.id)' class='selectval icheckbox_flat-blue' value='".$ticket->id."'></input>";
})
->addColumn('subject', function ($ticket) {
$subject = DB::table('ticket_thread')->select('title')->where('ticket_id', '=', $ticket->id)->first();
if (isset($subject->title)) {
$string = $subject->title;
if (strlen($string) > 20) {
$stringCut = substr($string, 0, 30);
$string = substr($stringCut, 0, strrpos($stringCut, ' ')).' ...';
}
} else {
$string = '(no subject)';
}
//collabrations
$collaborators = DB::table('ticket_collaborator')->where('ticket_id', '=', $ticket->id)->get();
$collab = count($collaborators);
if ($collab > 0) {
$collabString = '&nbsp;<i class="fa fa-users"></i>';
} else {
$collabString = null;
}
$threads = Ticket_Thread::where('ticket_id', '=', $ticket->id)->first();
$count = Ticket_Thread::where('ticket_id', '=', $ticket->id)->count();
$attachment = Ticket_attachments::where('thread_id', '=', $threads->id)->get();
$attachCount = count($attachment);
if ($attachCount > 0) {
$attachString = '&nbsp;<i class="fa fa-paperclip"></i>';
} else {
$attachString = '';
}
return "<a href='".route('ticket.thread', [$ticket->id])."' title='".$subject->title."'>".$string."&nbsp;<span style='color:green'>(".$count.")<i class='fa fa-comment'></i></span></a>".$collabString.$attachString;
})
->addColumn('ticket_number', function ($ticket) {
return "<a href='".route('ticket.thread', [$ticket->id])."' title='".$ticket->ticket_number."'>#".$ticket->ticket_number.'</a>';
})
->addColumn('priority', function ($ticket) {
$priority = DB::table('ticket_priority')->select('priority_desc', 'priority_color')->where('priority_id', '=', $ticket->priority_id)->first();
return '<span class="btn btn-'.$priority->priority_color.' btn-xs">'.$priority->priority_desc.'</span>';
})
->addColumn('from', function ($ticket) {
$from = DB::table('users')->select('user_name')->where('id', '=', $ticket->user_id)->first();
return "<span style='color:#508983'>".$from->user_name.'</span>';
})
->addColumn('Last Replier', function ($ticket) {
$TicketData = Ticket_Thread::where('ticket_id', '=', $ticket->id)->where('is_internal', '!=', 1)->max('id');
$TicketDatarow = Ticket_Thread::where('id', '=', $TicketData)->first();
$LastResponse = User::where('id', '=', $TicketDatarow->user_id)->first();
if ($LastResponse->role == 'user') {
$rep = '#F39C12';
$username = $LastResponse->user_name;
} else {
$rep = '#000';
$username = $LastResponse->first_name.' '.$LastResponse->last_name;
if ($LastResponse->first_name == null || $LastResponse->last_name == null) {
$username = $LastResponse->user_name;
}
}
return "<span style='color:".$rep."'>".$username.'</span>';
})
->addColumn('assigned_to', function ($ticket) {
if ($ticket->assigned_to == null) {
return "<span style='color:red'>Usernassigned</span>";
} else {
$assign = DB::table('users')->where('id', '=', $ticket->assigned_to)->first();
return "<span style='color:green'>".$assign->first_name.' '.$assign->last_name.'</span>';
}
})
->addColumn('Last', function ($ticket) {
$TicketData = Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id');
$TicketDatarow = Ticket_Thread::select('updated_at')->where('id', '=', $TicketData)->first();
return UTC::usertimezone($TicketDatarow->updated_at);
})
->searchColumns('subject', 'from', 'assigned_to', 'ticket_number', 'priority')
->orderColumns('subject', 'from', 'assigned_to', 'Last Replier', 'ticket_number', 'priority', 'Last')
->make();
return Ttable::getTable($tickets);
}
}