update for version 1.0.1

This commit is contained in:
sujitprasad
2015-10-23 14:15:29 +05:30
parent 82b878e93b
commit 3d425dc380
8348 changed files with 10020 additions and 4171 deletions

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<?php namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Common\SettingsController;
// requests
use Illuminate\Http\Request;
use App\Http\Requests\helpdesk\CreateTicketRequest;
use App\Http\Requests\helpdesk\TicketRequest;
use App\Http\Requests\helpdesk\TicketEditRequest;
// models
use App\Model\helpdesk\Email\Banlist;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_Collaborator;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Alert;
use App\Model\helpdesk\Ticket\Ticket_Status;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Agent\Department;
use App\User;
// classes
use Auth;
use Hash;
use Input;
use Mail;
use PDF;
/**
* TicketController2
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class ClientTicketController extends Controller {
/**
* Create a new controller instance.
* @return type response
*/
public function __construct() {
SettingsController::smtp();
// $this->middleware('auth');
// $this->middleware('role.user');
}
/**
* Get Checked ticket
* @param type Tickets $ticket
* @param type User $user
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user) {
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* reply
* @param type $value
* @return type view
*/
public function reply($id, Request $request) {
$comment = $request->input('comment');
if($comment != null) {
$tickets = Tickets::where('id','=',$id)->first();
$threads = new Ticket_Thread;
$threads->user_id = Auth::user()->id;
$threads->ticket_id = $tickets->id;
$threads->poster = "client";
$threads->body = $comment;
$threads->save();
return \Redirect::back()->with('success1','Successfully replied');
} else {
return \Redirect::back()->with('fails1','Please fill some data!');
}
}
}

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<?php namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// models
use App\Model\helpdesk\Email\Emails;
/**
* EmailController
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class OuthouseController extends Controller {
/**
* post port
*
* @return string
*/
public static function port()
{
$port = Emails::where('id','=','1')->first();
$portvalue = $port->option_value;
return $portvalue;
}
/**
* post host
*
* @return string
*/
public static function host()
{
$host=Option::where('option_name','=','host')->first();
$hostvalue=$host->option_value;
return $hostvalue;
}
/**
* post username
*
* @return string
*/
public static function username()
{
$username=Option::where('option_name','=','username')->first();
$uservalue=$username->option_value;
return $uservalue;
}
/**
* post passowrd
*
* @return string
*/
public static function password()
{
$password=Option::where('option_name','=','password')->first();
$passvalue=$password->option_value;
return $passvalue;
}
/**
* post encryption
*
* @return string
*/
public static function encryption()
{
$encryption=Option::where('option_name','=','encryption')->first();
$encryptvalue=$encryption->option_value;
return $encryptvalue;
}
}

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<?php namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Common\SettingsController;
// requests
use Illuminate\Http\Request;
use App\Http\Requests\helpdesk\ClientRequest;
// models
/* include help topic model */
use App\Model\helpdesk\Form\Form_details;
/* Include form_name model */
use App\Model\helpdesk\Form\Form_name;
/* include form_detals model */
/* Include form_value model */
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Settings\Company;
/* Validate form TicketForm using */
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Ticket;
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Ticket\Ticket_source;
use App\User;
// classes
use Form;
use Input;
use Mail;
use Hash;
use Redirect;
use Config;
use DateTime;
use DateTimeZone;
use App\Model\helpdesk\Form\Fields;
use App\Model\helpdesk\Form\Form_value;
/**
* FormController
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class FormController extends Controller {
public function __construct(TicketController $TicketController) {
SettingsController::smtp();
$this->TicketController = $TicketController;
}
// /**
// * This Function to get the form for the ticket
// * @param type Form_name $name
// * @param type Form_details $details
// * @param type Help_topic $topics
// * @return type Response
// */
// public function getForm() {
// if(Config::get('database.install') == '%0%') {
// return Redirect::route('license');
// }
// if(System::first()->status == 1) {
// return view('themes.default1.client.helpdesk.guest-user.form');
// } else {
// return "hello";
// }
// }
/**
* getform
* @param type Help_topic $topic
* @return type
*/
public function getForm(Help_topic $topic) {
if(\Config::get('database.install') == '%0%') {
return \Redirect::route('license');
}
if(System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
}
}
/**
* This Function to post the form for the ticket
* @param type Form_name $name
* @param type Form_details $details
* @return type string
*/
public function postForm($id,Form_name $name, Form_details $details, Help_topic $topic) {
// dd($id);
if($id != 0 ){
$helptopic = $topic->where('id', '=', $id)->first();
$custom_form = $helptopic->custom_form;
$values = Fields::where('forms_id', '=', $custom_form)->get();
if(!$values) {
} if($values) {
foreach($values as $value){
if($value->type == "select") {
$data = $value->value;
$value = explode(',', $data);
echo '<select class="form-control">';
foreach($value as $option){
echo '<option>'.$option.'</option>';
}
echo '</select></br>';
} elseif ($value->type == "radio" ) {
$type2 = $value->value;
$val = explode(',', $type2);
echo '<label class="radio-inline">'.$value->label.'</label>&nbsp&nbsp&nbsp<input type="'.$value->type.'" name="'.$value->name.'">&nbsp;&nbsp;'.$val[0].'
&nbsp&nbsp&nbsp<input type="'.$value->type.'" name="'.$value->name.'">&nbsp;&nbsp;'.$val[1].'</br>';
} elseif($value->type == "textarea" ) {
$type3 = $value->value;
$v = explode(',', $type3);
//dd($v);
if(array_key_exists(1, $v)){
echo '<label>'.$value->label.'</label></br><textarea class=form-control rows="'.$v[0].'" cols="'.$v[1].'"></textarea></br>';
} else {
echo '<label>'.$value->label.'</label></br><textarea class=form-control rows="10" cols="60"></textarea></br>';
}
} elseif($value->type == "checkbox" ) {
$type4 = $value->value;
$check = explode(',', $type4);
echo '<label class="radio-inline">'.$value->label.'&nbsp&nbsp&nbsp<input type="'.$value->type.'" name="'.$value->name.'">&nbsp&nbsp'.$check[0].'</label><label class="radio-inline"><input type="'.$value->type.'" name="'.$value->name.'">&nbsp&nbsp'.$check[1].'</label></br>';
} else {
echo '<label>'.$value->label.'</label><input type="'.$value->type.'" class="form-control" name="'.$value->name.'" /></br>';
}
}
}
} else {
return null;
}
}
/**
* Posted form
* @param type Request $request
* @param type User $user
*/
public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source) {
$form_extras = $request->except('Name','Phone','Email','Subject','Details','helptopic','_wysihtml5_mode','_token');
$name = $request->input('Name');
$phone = $request->input('Phone');
$email = $request->input('Email');
$subject = $request->input('Subject');
$details = $request->input('Details');
$System = System::where('id','=',1)->first();
$departments = Department::where('id','=',$System->department)->first();
$department = $departments->id;
$status = $ticket_settings->first()->status;
$helptopic = $ticket_settings->first()->help_topic;
$sla = $ticket_settings->first()->sla;
$priority = $ticket_settings->first()->priority;
$source = $ticket_source->where('name','=','web')->first();
$collaborator = null;
if($this->TicketController->create_user($email, $name, $subject, $details, $phone, $helptopic, $sla, $priority, $source->id, $collaborator, $department,$assignto = "", $form_extras)) {
return Redirect::route('guest.getform')->with('success','Ticket Created Successfully');
}
}
/**
* reply
* @param type $value
* @return type view
*/
public function post_ticket_reply($id, Request $request) {
$comment = $request->input('comment');
if($comment != null) {
$tickets = Tickets::where('id','=',$id)->first();
$threads = new Ticket_Thread;
$threads->user_id = $tickets->user_id;
$threads->ticket_id = $tickets->id;
$threads->poster = "client";
$threads->body = $comment;
$threads->save();
return \Redirect::back()->with('success1','Successfully replied');
} else {
return \Redirect::back()->with('fails1','Please fill some data!');
}
}
}

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<?php namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Common\SettingsController;
// requests
use App\Http\Requests\helpdesk\CheckTicket;
use App\Http\Requests\helpdesk\ProfilePassword;
use App\Http\Requests\helpdesk\ProfileRequest;
use App\Http\Requests\helpdesk\TicketRequest;
// models
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\System;
use App\User;
// classes
use Auth;
use Hash;
use Input;
/**
* GuestController
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class GuestController extends Controller {
/**
* Create a new controller instance.
* @return type void
*/
public function __construct() {
SettingsController::smtp();
$this->middleware('auth');
// $this->middleware('role.user');
}
/**
* Get profile
* @return type Response
*/
public function getProfile() {
$user = Auth::user();
return view('themes.default1.client.helpdesk.profile', compact('user'));
}
/**
* Save profile data
* @param type $id
* @param type ProfileRequest $request
* @return type Response
*/
public function postProfile(ProfileRequest $request) {
$user = User::where('id','=',Auth::user()->id)->first();
$user->gender = $request->get('gender');
$user->save();
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/profilepic';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/profilepic';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/profilepic';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
}
/**
* Get Ticket page
* @param type Help_topic $topic
* @return type Response
*/
public function getTicket(Help_topic $topic) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.tickets.form', compact('topics'));
}
/**
* getform
* @param type Help_topic $topic
* @return type
*/
public function getForm(Help_topic $topic) {
if(\Config::get('database.install') == '%0%') {
return \Redirect::route('license');
}
if(System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
}
}
/**
* Get my ticket
* @param type Tickets $tickets
* @param type Ticket_Thread $thread
* @param type User $user
* @return type Response
*/
public function getMyticket() {
return view('themes.default1.client.helpdesk.mytickets');
}
/**
* Get ticket-thread
* @param type Ticket_Thread $thread
* @param type Tickets $tickets
* @param type User $user
* @return type Response
*/
public function thread(Ticket_Thread $thread, Tickets $tickets, User $user) {
$user_id = Auth::user()->id;
//dd($user_id);
/* get the ticket's id == ticket_id of thread */
$tickets = $tickets->where('user_id', '=', $user_id)->first();
//dd($ticket);
$thread = $thread->where('ticket_id', $tickets->id)->first();
//dd($thread);
// $tickets = $tickets->whereId($id)->first();
return view('themes.default1.client.guest-user.view_ticket', compact('thread', 'tickets'));
}
/**
* ticket Edit
* @return
*/
public function ticketEdit() {
}
/**
* Post porfile password
* @param type $id
* @param type ProfilePassword $request
* @return type Response
*/
public function postProfilePassword(ProfilePassword $request) {
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
$user->save();
return redirect()->back()->with('success2', 'Password Updated sucessfully');
} else {
return redirect()->back()->with('fails2', 'Password was not Updated. Incorrect old password');
}
}
/**
* Ticekt reply
* @param type Ticket_Thread $thread
* @param type TicketRequest $request
* @return type Response
*/
public function reply(Ticket_Thread $thread, TicketRequest $request) {
$thread->ticket_id = $request->input('ticket_ID');
$thread->title = $request->input('To');
$thread->user_id = Auth::user()->id;
$thread->body = $request->input('ReplyContent');
$thread->poster = 'user';
$thread->save();
$ticket_id = $request->input('ticket_ID');
$tickets = Tickets::where('id', '=', $ticket_id)->first();
$thread = Ticket_Thread::where('ticket_id', '=', $ticket_id)->first();
return Redirect("thread/" . $ticket_id);
}
/**
* Get Checked ticket
* @param type Tickets $ticket
* @param type User $user
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user) {
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* Post Check ticket
* @param type CheckTicket $request
* @param type User $user
* @param type Tickets $ticket
* @param type Ticket_Thread $thread
* @return type Response
*/
public function PostCheckTicket() {
$Email = \Input::get('email');
$Ticket_number = \Input::get('ticket_number');
$ticket = Tickets::where('ticket_number', '=', $Ticket_number)->first();
if($ticket == null) {
return \Redirect::route('form')->with('fails', 'There is no such Ticket Number');
} else {
$userId = $ticket->user_id;
$user = User::where('id', '=', $userId)->first();
if($user->role == 'user') {
$username = $user->user_name;
} else {
$username = $user->first_name." ".$user->last_name;
}
if($user->email != $Email) {
return \Redirect::route('form')->with('fails', "Email didn't match with Ticket Number");
} else {
$code = $ticket->id;
$code = \Crypt::encrypt($code);
$company = $this->company();
\Mail::send('emails.check_ticket',
array('link'=>\URL::route('check_ticket',$code),'user'=>$username, 'from'=>$company),
function($message) use($user, $username, $Ticket_number) {
$message->to($user->email, $username)->subject('Ticket link Request ['.$Ticket_number.']');
}
);
return \Redirect::back()
->with('success','We have sent you a link by Email. Please click on that link to view ticket');
}
}
}
/**
* get ticket email
* @param type $id
* @return type
*/
public function get_ticket_email($id) {
$id1 = \Crypt::decrypt($id);
return view('themes.default1.client.helpdesk.ckeckticket',compact('id'));
}
/**
* get ticket status
* @param type Tickets $ticket
* @return type
*/
public function getTicketStat(Tickets $ticket) {
return view('themes.default1.client.helpdesk.ckeckticket', compact('ticket'));
}
/**
* get company
* @return type
*/
public function company() {
$company = Company::Where('id','=','1')->first();
if($company->company_name == null){
$company = "Support Center";
}else{
$company = $company->company_name;
}
return $company;
}
}

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<?php namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// models
use App\Model\helpdesk\Settings\System;
// classes
use Config;
use Redirect;
/**
* OuthouseController
*
* @package Controllers
* @subpackage Controller
* @author Ladybird <info@ladybirdweb.com>
*/
class WelcomepageController extends Controller {
/**
* Display a listing of the resource.
*
* @return Response
*/
public function get(System $note) {
if(Config::get('database.install')=='%0%') {
return Redirect::route('licence');
}
$notes = $note->get();
foreach ($notes as $note) {
$content = $note->content;
}
return view('themes.default1.client.guest-user.guest', compact('heading', 'content'));
}
public function index() {
if(Config::get('database.install')=='%0%') {
return Redirect::route('licence');
}
return view('themes.default1.client.helpdesk.guest-user.index');
}
}