bug-fix-patch
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@@ -143,15 +143,16 @@ class AgentLayout
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public function inbox()
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{
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$ticket = $this->tickets();
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if ($this->auth->role == 'admin') {
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return $ticket->whereIn('status', [1, 7])->select('id');
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} elseif ($this->auth->role == 'agent') {
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return $ticket->whereIn('status', [1, 7])
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->where('dept_id', '=', $this->auth->primary_dpt)
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->orWhere('assigned_to', '=', Auth::user()->id)
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->select('id');
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$table = $this->tickets();
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if (Auth::user()->role == 'agent') {
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$id = Auth::user()->primary_dpt;
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$table = $table->where('tickets.dept_id', '=', $id)->orWhere('assigned_to', '=', Auth::user()->id);
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}
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return $table->Join('ticket_status', function ($join) {
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$join->on('ticket_status.id', '=', 'tickets.status')
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->whereIn('ticket_status.id', [1, 7]);
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});
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}
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public function overdues()
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@@ -1144,5 +1144,6 @@ return [
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'user-account-is-deleted' => 'This user account has been deleted.',
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'restore-user' => 'Restore user account',
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'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
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'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.',
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];
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@@ -1581,5 +1581,6 @@ return [
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'user-account-is-deleted' => 'This user account has been deleted.',
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'restore-user' => 'Restore user account',
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'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
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'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.',
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];
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@@ -1552,5 +1552,6 @@ return [
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'user-account-is-deleted' => 'This user account has been deleted.',
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'restore-user' => 'Restore user account',
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'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
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'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.',
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];
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@@ -1104,4 +1104,5 @@ return [
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'user-account-is-deleted' => 'This user account has been deleted.',
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'restore-user' => 'Restore user account',
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'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
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'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.',
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];
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@@ -1597,5 +1597,6 @@ return [
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'user-account-is-deleted' => 'This user account has been deleted.',
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'restore-user' => 'Restore user account',
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'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
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'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.',
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];
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@@ -1542,5 +1542,6 @@ return [
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'user-account-is-deleted' => 'This user account has been deleted.',
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'restore-user' => 'Restore user account',
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'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
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'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.',
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];
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@@ -1051,4 +1051,5 @@ return [
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'user-account-is-deleted' => 'This user account has been deleted.',
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'restore-user' => 'Restore user account',
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'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
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'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.',
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];
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@@ -364,18 +364,27 @@ alert(h+20);
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<div class="form-group">
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<div class="col-md-12">
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<div class="form-group ">
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<textarea class="form-control" name="comment" cols="30" rows="8"></textarea>
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<textarea class="form-control" id="reply-input" name="comment" cols="30" rows="8"></textarea>
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</div>
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</div>
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</div>
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</div>
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<div class="text-right">
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<button type="submit" class="btn btn-custom btn-lg">{!! Lang::get('lang.post_comment') !!}</button>
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<button type="submit" onClick="return checkFunction();" class="btn btn-custom btn-lg">{!! Lang::get('lang.post_comment') !!}</button>
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</div>
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{!! Form::close() !!}
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</div>
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<script type="text/javascript">
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function checkFunction() {
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var x;
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x = document.getElementById("reply-input").value;
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if (x == "") {
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alert("{{Lang::get('lang.reply-can-not-be-empty')}}");
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return false;
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};
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}
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$("#cc_page").on('click', '.search_r', function () {
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var search_r = $('a', this).attr('id');
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$.ajax({
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