update v1.0.6
This commit is contained in:
sujitprasad
@@ -1,14 +1,14 @@
|
||||
<?php namespace App\Http\Controllers\Client\helpdesk;
|
||||
<?php
|
||||
|
||||
namespace App\Http\Controllers\Client\helpdesk;
|
||||
|
||||
// controllers
|
||||
use App\Http\Controllers\Controller;
|
||||
use App\Http\Controllers\Agent\helpdesk\TicketController;
|
||||
use App\Http\Controllers\Common\SettingsController;
|
||||
|
||||
// requests
|
||||
use Illuminate\Http\Request;
|
||||
use App\Http\Requests\helpdesk\ClientRequest;
|
||||
|
||||
// models
|
||||
use App\Model\helpdesk\Form\Forms;
|
||||
use App\Model\helpdesk\Manage\Help_topic;
|
||||
@@ -22,7 +22,6 @@ use App\Model\helpdesk\Ticket\Ticket_source;
|
||||
use App\User;
|
||||
use App\Model\helpdesk\Form\Fields;
|
||||
use App\Model\helpdesk\Form\Form_value;
|
||||
|
||||
// classes
|
||||
use Form;
|
||||
use Input;
|
||||
@@ -43,152 +42,148 @@ use Exception;
|
||||
*/
|
||||
class FormController extends Controller {
|
||||
|
||||
/**
|
||||
* Create a new controller instance.
|
||||
* Constructor to check
|
||||
* @return void
|
||||
*/
|
||||
public function __construct(TicketController $TicketController) {
|
||||
// mail smtp settings
|
||||
SettingsController::smtp();
|
||||
// creating a TicketController instance
|
||||
$this->TicketController = $TicketController;
|
||||
}
|
||||
/**
|
||||
* Create a new controller instance.
|
||||
* Constructor to check
|
||||
* @return void
|
||||
*/
|
||||
public function __construct(TicketController $TicketController) {
|
||||
// mail smtp settings
|
||||
SettingsController::smtp();
|
||||
// creating a TicketController instance
|
||||
$this->TicketController = $TicketController;
|
||||
}
|
||||
|
||||
/**
|
||||
* getform
|
||||
* @param type Help_topic $topic
|
||||
* @return type
|
||||
*/
|
||||
public function getForm(Help_topic $topic) {
|
||||
if(\Config::get('database.install') == '%0%') {
|
||||
return \Redirect::route('license');
|
||||
}
|
||||
if(System::first()->status == 1) {
|
||||
$topics = $topic->get();
|
||||
return view('themes.default1.client.helpdesk.form', compact('topics'));
|
||||
} else {
|
||||
return \Redirect::route('home');
|
||||
}
|
||||
}
|
||||
/**
|
||||
* getform
|
||||
* @param type Help_topic $topic
|
||||
* @return type
|
||||
*/
|
||||
public function getForm(Help_topic $topic) {
|
||||
if (\Config::get('database.install') == '%0%') {
|
||||
return \Redirect::route('license');
|
||||
}
|
||||
if (System::first()->status == 1) {
|
||||
$topics = $topic->get();
|
||||
return view('themes.default1.client.helpdesk.form', compact('topics'));
|
||||
} else {
|
||||
return \Redirect::route('home');
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* This Function to post the form for the ticket
|
||||
* @param type Form_name $name
|
||||
* @param type Form_details $details
|
||||
* @return type string
|
||||
*/
|
||||
public function postForm($id, Help_topic $topic) {
|
||||
// dd($id);
|
||||
if($id != 0 ){
|
||||
$helptopic = $topic->where('id', '=', $id)->first();
|
||||
$custom_form = $helptopic->custom_form;
|
||||
$values = Fields::where('forms_id', '=', $custom_form)->get();
|
||||
if(!$values) {
|
||||
} if($values) {
|
||||
foreach($values as $value){
|
||||
if($value->type == "select") {
|
||||
$data = $value->value;
|
||||
$value = explode(',', $data);
|
||||
echo '<select class="form-control">';
|
||||
foreach($value as $option){
|
||||
echo '<option>'.$option.'</option>';
|
||||
}
|
||||
echo '</select></br>';
|
||||
} elseif ($value->type == "radio" ) {
|
||||
$type2 = $value->value;
|
||||
$val = explode(',', $type2);
|
||||
echo '<label class="radio-inline">'.$value->label.'</label>   <input type="'.$value->type.'" name="'.$value->name.'"> '.$val[0].'
|
||||
   <input type="'.$value->type.'" name="'.$value->name.'"> '.$val[1].'</br>';
|
||||
} elseif($value->type == "textarea" ) {
|
||||
$type3 = $value->value;
|
||||
$v = explode(',', $type3);
|
||||
//dd($v);
|
||||
if(array_key_exists(1, $v)){
|
||||
echo '<label>'.$value->label.'</label></br><textarea class=form-control rows="'.$v[0].'" cols="'.$v[1].'"></textarea></br>';
|
||||
} else {
|
||||
echo '<label>'.$value->label.'</label></br><textarea class=form-control rows="10" cols="60"></textarea></br>';
|
||||
}
|
||||
} elseif($value->type == "checkbox" ) {
|
||||
$type4 = $value->value;
|
||||
$check = explode(',', $type4);
|
||||
echo '<label class="radio-inline">'.$value->label.'   <input type="'.$value->type.'" name="'.$value->name.'">  '.$check[0].'</label><label class="radio-inline"><input type="'.$value->type.'" name="'.$value->name.'">  '.$check[1].'</label></br>';
|
||||
} else {
|
||||
echo '<label>'.$value->label.'</label><input type="'.$value->type.'" class="form-control" name="'.$value->name.'" /></br>';
|
||||
}
|
||||
}
|
||||
}
|
||||
} else {
|
||||
return null;
|
||||
}
|
||||
}
|
||||
/**
|
||||
* This Function to post the form for the ticket
|
||||
* @param type Form_name $name
|
||||
* @param type Form_details $details
|
||||
* @return type string
|
||||
*/
|
||||
public function postForm($id, Help_topic $topic) {
|
||||
// dd($id);
|
||||
if ($id != 0) {
|
||||
$helptopic = $topic->where('id', '=', $id)->first();
|
||||
$custom_form = $helptopic->custom_form;
|
||||
$values = Fields::where('forms_id', '=', $custom_form)->get();
|
||||
if (!$values) {
|
||||
|
||||
} if ($values) {
|
||||
foreach ($values as $value) {
|
||||
if ($value->type == "select") {
|
||||
$data = $value->value;
|
||||
$value = explode(',', $data);
|
||||
echo '<select class="form-control">';
|
||||
foreach ($value as $option) {
|
||||
echo '<option>' . $option . '</option>';
|
||||
}
|
||||
echo '</select></br>';
|
||||
} elseif ($value->type == "radio") {
|
||||
$type2 = $value->value;
|
||||
$val = explode(',', $type2);
|
||||
echo '<label class="radio-inline">' . $value->label . '</label>   <input type="' . $value->type . '" name="' . $value->name . '"> ' . $val[0] . '
|
||||
   <input type="' . $value->type . '" name="' . $value->name . '"> ' . $val[1] . '</br>';
|
||||
} elseif ($value->type == "textarea") {
|
||||
$type3 = $value->value;
|
||||
$v = explode(',', $type3);
|
||||
//dd($v);
|
||||
if (array_key_exists(1, $v)) {
|
||||
echo '<label>' . $value->label . '</label></br><textarea class=form-control rows="' . $v[0] . '" cols="' . $v[1] . '"></textarea></br>';
|
||||
} else {
|
||||
echo '<label>' . $value->label . '</label></br><textarea class=form-control rows="10" cols="60"></textarea></br>';
|
||||
}
|
||||
} elseif ($value->type == "checkbox") {
|
||||
$type4 = $value->value;
|
||||
$check = explode(',', $type4);
|
||||
echo '<label class="radio-inline">' . $value->label . '   <input type="' . $value->type . '" name="' . $value->name . '">  ' . $check[0] . '</label><label class="radio-inline"><input type="' . $value->type . '" name="' . $value->name . '">  ' . $check[1] . '</label></br>';
|
||||
} else {
|
||||
echo '<label>' . $value->label . '</label><input type="' . $value->type . '" class="form-control" name="' . $value->name . '" /></br>';
|
||||
}
|
||||
}
|
||||
}
|
||||
} else {
|
||||
return null;
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* Posted form
|
||||
* @param type Request $request
|
||||
* @param type User $user
|
||||
*/
|
||||
public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source) {
|
||||
|
||||
$form_extras = $request->except('Name','Phone','Email','Subject','Details','helptopic','_wysihtml5_mode','_token');
|
||||
/**
|
||||
* Posted form
|
||||
* @param type Request $request
|
||||
* @param type User $user
|
||||
*/
|
||||
public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source) {
|
||||
|
||||
$name = $request->input('Name');
|
||||
$phone = $request->input('Phone');
|
||||
$email = $request->input('Email');
|
||||
$subject = $request->input('Subject');
|
||||
$details = $request->input('Details');
|
||||
$form_extras = $request->except('Name', 'Phone', 'Email', 'Subject', 'Details', 'helptopic', '_wysihtml5_mode', '_token');
|
||||
|
||||
$System = System::where('id','=',1)->first();
|
||||
$departments = Department::where('id','=',$System->department)->first();
|
||||
$department = $departments->id;
|
||||
$name = $request->input('Name');
|
||||
$phone = $request->input('Phone');
|
||||
$email = $request->input('Email');
|
||||
$subject = $request->input('Subject');
|
||||
$details = $request->input('Details');
|
||||
|
||||
$status = $ticket_settings->first()->status;
|
||||
$helptopic = $ticket_settings->first()->help_topic;
|
||||
$sla = $ticket_settings->first()->sla;
|
||||
$priority = $ticket_settings->first()->priority;
|
||||
$source = $ticket_source->where('name','=','web')->first();
|
||||
$System = System::where('id', '=', 1)->first();
|
||||
$departments = Department::where('id', '=', $System->department)->first();
|
||||
$department = $departments->id;
|
||||
|
||||
$collaborator = null;
|
||||
$assignto = null;
|
||||
$status = $ticket_settings->first()->status;
|
||||
$helptopic = $ticket_settings->first()->help_topic;
|
||||
$sla = $ticket_settings->first()->sla;
|
||||
$priority = $ticket_settings->first()->priority;
|
||||
$source = $ticket_source->where('name', '=', 'web')->first();
|
||||
|
||||
if($this->TicketController->create_user($email, $name, $subject, $details, $phone, $helptopic, $sla, $priority, $source->id, $collaborator, $department,$assignto, $form_extras)) {
|
||||
return Redirect::route('guest.getform')->with('success','Ticket Created Successfully');
|
||||
}
|
||||
}
|
||||
$collaborator = null;
|
||||
$assignto = null;
|
||||
|
||||
if ($this->TicketController->create_user($email, $name, $subject, $details, $phone, $helptopic, $sla, $priority, $source->id, $collaborator, $department, $assignto, $form_extras)) {
|
||||
return Redirect::route('guest.getform')->with('success', 'Ticket Created Successfully');
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* reply
|
||||
* @param type $value
|
||||
* @return type view
|
||||
*/
|
||||
public function post_ticket_reply($id, Request $request) {
|
||||
$comment = $request->input('comment');
|
||||
if ($comment != null) {
|
||||
$tickets = Tickets::where('id', '=', $id)->first();
|
||||
$threads = new Ticket_Thread;
|
||||
$tickets->closed_at = null;
|
||||
$tickets->closed = 0;
|
||||
$tickets->reopened_at = date('Y-m-d H:i:s');
|
||||
$tickets->reopened = 1;
|
||||
$threads->user_id = $tickets->user_id;
|
||||
$threads->ticket_id = $tickets->id;
|
||||
$threads->poster = "client";
|
||||
$threads->body = $comment;
|
||||
try {
|
||||
$threads->save();
|
||||
$tickets->save();
|
||||
return \Redirect::back()->with('success1', 'Successfully replied');
|
||||
} catch (Exception $e) {
|
||||
return \Redirect::back()->with('fails1', $e->errorInfo[2]);
|
||||
}
|
||||
} else {
|
||||
return \Redirect::back()->with('fails1', 'Please fill some data!');
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* reply
|
||||
* @param type $value
|
||||
* @return type view
|
||||
*/
|
||||
public function post_ticket_reply($id, Request $request) {
|
||||
$comment = $request->input('comment');
|
||||
if($comment != null) {
|
||||
$tickets = Tickets::where('id','=',$id)->first();
|
||||
$threads = new Ticket_Thread;
|
||||
$tickets->closed_at = null;
|
||||
$tickets->closed = 0;
|
||||
$tickets->reopened_at = date('Y-m-d H:i:s');
|
||||
$tickets->reopened = 1;
|
||||
$threads->user_id = $tickets->user_id;
|
||||
$threads->ticket_id = $tickets->id;
|
||||
$threads->poster = "client";
|
||||
$threads->body = $comment;
|
||||
try {
|
||||
$threads->save();
|
||||
$tickets->save();
|
||||
return \Redirect::back()->with('success1','Successfully replied');
|
||||
} catch(Exception $e) {
|
||||
return \Redirect::back()->with('fails1',$e->errorInfo[2]);
|
||||
}
|
||||
} else {
|
||||
return \Redirect::back()->with('fails1','Please fill some data!');
|
||||
}
|
||||
|
||||
|
||||
}
|
||||
|
||||
|
||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user