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update v1.0.6

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This commit is contained in:
sujitprasad
2016-02-16 22:42:08 +05:30
parent e6b579d67b
commit 073a49a8af
587 changed files with 21487 additions and 22766 deletions
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102
app/Http/Controllers/Client/helpdesk/ClientTicketController.php
View File

@@ -1,16 +1,16 @@
<?php namespace App\Http\Controllers\Client\helpdesk;
<?php
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Common\SettingsController;
// requests
use Illuminate\Http\Request;
use App\Http\Requests\helpdesk\CreateTicketRequest;
use App\Http\Requests\helpdesk\TicketRequest;
use App\Http\Requests\helpdesk\TicketEditRequest;
// models
use App\Model\helpdesk\Email\Banlist;
use App\Model\helpdesk\Ticket\Tickets;
@@ -24,7 +24,6 @@ use App\Model\helpdesk\Ticket\Ticket_Status;
use App\Model\helpdesk\Email\Emails;
use App\Model\helpdesk\Agent\Department;
use App\User;
// classes
use Auth;
use Hash;
@@ -42,55 +41,54 @@ use Exception;
*/
class ClientTicketController extends Controller {
/**
* Create a new controller instance.
* @return type response
*/
public function __construct() {
SettingsController::smtp();
// $this->middleware('auth');
// $this->middleware('role.user');
}
/**
* Create a new controller instance.
* @return type response
*/
public function __construct() {
SettingsController::smtp();
// $this->middleware('auth');
// $this->middleware('role.user');
}
/**
* Get Checked ticket
* @param type Tickets $ticket
* @param type User $user
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user) {
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* Get Checked ticket
* @param type Tickets $ticket
* @param type User $user
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user) {
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* reply
* @param type $value
* @return type view
*/
public function reply($id, Request $request) {
$comment = $request->input('comment');
if($comment != null) {
$tickets = Tickets::where('id','=',$id)->first();
$tickets->closed_at = null;
$tickets->closed = 0;
$tickets->reopened_at = date('Y-m-d H:i:s');
$tickets->reopened = 1;
$threads = new Ticket_Thread;
$threads->user_id = Auth::user()->id;
$threads->ticket_id = $tickets->id;
$threads->poster = "client";
$threads->body = $comment;
try {
$threads->save();
$tickets->save();
return \Redirect::back()->with('success1','Successfully replied');
} catch(Exception $e) {
return \Redirect::back()->with('fails1',$e->errorInfo[2]);
}
} else {
return \Redirect::back()->with('fails1','Please fill some data!');
}
}
/**
* reply
* @param type $value
* @return type view
*/
public function reply($id, Request $request) {
$comment = $request->input('comment');
if ($comment != null) {
$tickets = Tickets::where('id', '=', $id)->first();
$tickets->closed_at = null;
$tickets->closed = 0;
$tickets->reopened_at = date('Y-m-d H:i:s');
$tickets->reopened = 1;
$threads = new Ticket_Thread;
$threads->user_id = Auth::user()->id;
$threads->ticket_id = $tickets->id;
$threads->poster = "client";
$threads->body = $comment;
try {
$threads->save();
$tickets->save();
return \Redirect::back()->with('success1', 'Successfully replied');
} catch (Exception $e) {
return \Redirect::back()->with('fails1', $e->errorInfo[2]);
}
} else {
return \Redirect::back()->with('fails1', 'Please fill some data!');
}
}
}

47
app/Http/Controllers/Client/helpdesk/EmailController.php
View File

@@ -1,11 +1,11 @@
<?php namespace App\Http\Controllers\Client\helpdesk;
<?php
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// models
use App\Model\helpdesk\Email\Emails;
// classes
use Exception;
@@ -17,28 +17,26 @@ use Exception;
* @author Ladybird <info@ladybirdweb.com>
*/
class OuthouseController extends Controller {
/**
/**
* post port
*
* @return string
*/
public static function port()
{
$port = Emails::where('id','=','1')->first();
$portvalue = $port->option_value;
public static function port() {
$port = Emails::where('id', '=', '1')->first();
$portvalue = $port->option_value;
return $portvalue;
}
/**
* post host
*
* @return string
*/
public static function host()
{
$host=Option::where('option_name','=','host')->first();
$hostvalue=$host->option_value;
public static function host() {
$host = Option::where('option_name', '=', 'host')->first();
$hostvalue = $host->option_value;
return $hostvalue;
}
@@ -47,10 +45,9 @@ class OuthouseController extends Controller {
*
* @return string
*/
public static function username()
{
$username=Option::where('option_name','=','username')->first();
$uservalue=$username->option_value;
public static function username() {
$username = Option::where('option_name', '=', 'username')->first();
$uservalue = $username->option_value;
return $uservalue;
}
@@ -60,10 +57,9 @@ class OuthouseController extends Controller {
*
* @return string
*/
public static function password()
{
$password=Option::where('option_name','=','password')->first();
$passvalue=$password->option_value;
public static function password() {
$password = Option::where('option_name', '=', 'password')->first();
$passvalue = $password->option_value;
return $passvalue;
}
@@ -73,10 +69,9 @@ class OuthouseController extends Controller {
*
* @return string
*/
public static function encryption()
{
$encryption=Option::where('option_name','=','encryption')->first();
$encryptvalue=$encryption->option_value;
public static function encryption() {
$encryption = Option::where('option_name', '=', 'encryption')->first();
$encryptvalue = $encryption->option_value;
return $encryptvalue;
}

279
app/Http/Controllers/Client/helpdesk/FormController.php
View File

@@ -1,14 +1,14 @@
<?php namespace App\Http\Controllers\Client\helpdesk;
<?php
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Agent\helpdesk\TicketController;
use App\Http\Controllers\Common\SettingsController;
// requests
use Illuminate\Http\Request;
use App\Http\Requests\helpdesk\ClientRequest;
// models
use App\Model\helpdesk\Form\Forms;
use App\Model\helpdesk\Manage\Help_topic;
@@ -22,7 +22,6 @@ use App\Model\helpdesk\Ticket\Ticket_source;
use App\User;
use App\Model\helpdesk\Form\Fields;
use App\Model\helpdesk\Form\Form_value;
// classes
use Form;
use Input;
@@ -43,152 +42,148 @@ use Exception;
*/
class FormController extends Controller {
/**
* Create a new controller instance.
* Constructor to check
* @return void
*/
public function __construct(TicketController $TicketController) {
// mail smtp settings
SettingsController::smtp();
// creating a TicketController instance
$this->TicketController = $TicketController;
}
/**
* Create a new controller instance.
* Constructor to check
* @return void
*/
public function __construct(TicketController $TicketController) {
// mail smtp settings
SettingsController::smtp();
// creating a TicketController instance
$this->TicketController = $TicketController;
}
/**
* getform
* @param type Help_topic $topic
* @return type
*/
public function getForm(Help_topic $topic) {
if(\Config::get('database.install') == '%0%') {
return \Redirect::route('license');
}
if(System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
}
}
/**
* getform
* @param type Help_topic $topic
* @return type
*/
public function getForm(Help_topic $topic) {
if (\Config::get('database.install') == '%0%') {
return \Redirect::route('license');
}
if (System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
}
}
/**
* This Function to post the form for the ticket
* @param type Form_name $name
* @param type Form_details $details
* @return type string
*/
public function postForm($id, Help_topic $topic) {
// dd($id);
if($id != 0 ){
$helptopic = $topic->where('id', '=', $id)->first();
$custom_form = $helptopic->custom_form;
$values = Fields::where('forms_id', '=', $custom_form)->get();
if(!$values) {
} if($values) {
foreach($values as $value){
if($value->type == "select") {
$data = $value->value;
$value = explode(',', $data);
echo '<select class="form-control">';
foreach($value as $option){
echo '<option>'.$option.'</option>';
}
echo '</select></br>';
} elseif ($value->type == "radio" ) {
$type2 = $value->value;
$val = explode(',', $type2);
echo '<label class="radio-inline">'.$value->label.'</label>&nbsp&nbsp&nbsp<input type="'.$value->type.'" name="'.$value->name.'">&nbsp;&nbsp;'.$val[0].'
&nbsp&nbsp&nbsp<input type="'.$value->type.'" name="'.$value->name.'">&nbsp;&nbsp;'.$val[1].'</br>';
} elseif($value->type == "textarea" ) {
$type3 = $value->value;
$v = explode(',', $type3);
//dd($v);
if(array_key_exists(1, $v)){
echo '<label>'.$value->label.'</label></br><textarea class=form-control rows="'.$v[0].'" cols="'.$v[1].'"></textarea></br>';
} else {
echo '<label>'.$value->label.'</label></br><textarea class=form-control rows="10" cols="60"></textarea></br>';
}
} elseif($value->type == "checkbox" ) {
$type4 = $value->value;
$check = explode(',', $type4);
echo '<label class="radio-inline">'.$value->label.'&nbsp&nbsp&nbsp<input type="'.$value->type.'" name="'.$value->name.'">&nbsp&nbsp'.$check[0].'</label><label class="radio-inline"><input type="'.$value->type.'" name="'.$value->name.'">&nbsp&nbsp'.$check[1].'</label></br>';
} else {
echo '<label>'.$value->label.'</label><input type="'.$value->type.'" class="form-control" name="'.$value->name.'" /></br>';
}
}
}
} else {
return null;
}
}
/**
* This Function to post the form for the ticket
* @param type Form_name $name
* @param type Form_details $details
* @return type string
*/
public function postForm($id, Help_topic $topic) {
// dd($id);
if ($id != 0) {
$helptopic = $topic->where('id', '=', $id)->first();
$custom_form = $helptopic->custom_form;
$values = Fields::where('forms_id', '=', $custom_form)->get();
if (!$values) {
} if ($values) {
foreach ($values as $value) {
if ($value->type == "select") {
$data = $value->value;
$value = explode(',', $data);
echo '<select class="form-control">';
foreach ($value as $option) {
echo '<option>' . $option . '</option>';
}
echo '</select></br>';
} elseif ($value->type == "radio") {
$type2 = $value->value;
$val = explode(',', $type2);
echo '<label class="radio-inline">' . $value->label . '</label>&nbsp&nbsp&nbsp<input type="' . $value->type . '" name="' . $value->name . '">&nbsp;&nbsp;' . $val[0] . '
&nbsp&nbsp&nbsp<input type="' . $value->type . '" name="' . $value->name . '">&nbsp;&nbsp;' . $val[1] . '</br>';
} elseif ($value->type == "textarea") {
$type3 = $value->value;
$v = explode(',', $type3);
//dd($v);
if (array_key_exists(1, $v)) {
echo '<label>' . $value->label . '</label></br><textarea class=form-control rows="' . $v[0] . '" cols="' . $v[1] . '"></textarea></br>';
} else {
echo '<label>' . $value->label . '</label></br><textarea class=form-control rows="10" cols="60"></textarea></br>';
}
} elseif ($value->type == "checkbox") {
$type4 = $value->value;
$check = explode(',', $type4);
echo '<label class="radio-inline">' . $value->label . '&nbsp&nbsp&nbsp<input type="' . $value->type . '" name="' . $value->name . '">&nbsp&nbsp' . $check[0] . '</label><label class="radio-inline"><input type="' . $value->type . '" name="' . $value->name . '">&nbsp&nbsp' . $check[1] . '</label></br>';
} else {
echo '<label>' . $value->label . '</label><input type="' . $value->type . '" class="form-control" name="' . $value->name . '" /></br>';
}
}
}
} else {
return null;
}
}
/**
* Posted form
* @param type Request $request
* @param type User $user
*/
public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source) {
$form_extras = $request->except('Name','Phone','Email','Subject','Details','helptopic','_wysihtml5_mode','_token');
/**
* Posted form
* @param type Request $request
* @param type User $user
*/
public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source) {
$name = $request->input('Name');
$phone = $request->input('Phone');
$email = $request->input('Email');
$subject = $request->input('Subject');
$details = $request->input('Details');
$form_extras = $request->except('Name', 'Phone', 'Email', 'Subject', 'Details', 'helptopic', '_wysihtml5_mode', '_token');
$System = System::where('id','=',1)->first();
$departments = Department::where('id','=',$System->department)->first();
$department = $departments->id;
$name = $request->input('Name');
$phone = $request->input('Phone');
$email = $request->input('Email');
$subject = $request->input('Subject');
$details = $request->input('Details');
$status = $ticket_settings->first()->status;
$helptopic = $ticket_settings->first()->help_topic;
$sla = $ticket_settings->first()->sla;
$priority = $ticket_settings->first()->priority;
$source = $ticket_source->where('name','=','web')->first();
$System = System::where('id', '=', 1)->first();
$departments = Department::where('id', '=', $System->department)->first();
$department = $departments->id;
$collaborator = null;
$assignto = null;
$status = $ticket_settings->first()->status;
$helptopic = $ticket_settings->first()->help_topic;
$sla = $ticket_settings->first()->sla;
$priority = $ticket_settings->first()->priority;
$source = $ticket_source->where('name', '=', 'web')->first();
if($this->TicketController->create_user($email, $name, $subject, $details, $phone, $helptopic, $sla, $priority, $source->id, $collaborator, $department,$assignto, $form_extras)) {
return Redirect::route('guest.getform')->with('success','Ticket Created Successfully');
}
}
$collaborator = null;
$assignto = null;
if ($this->TicketController->create_user($email, $name, $subject, $details, $phone, $helptopic, $sla, $priority, $source->id, $collaborator, $department, $assignto, $form_extras)) {
return Redirect::route('guest.getform')->with('success', 'Ticket Created Successfully');
}
}
/**
* reply
* @param type $value
* @return type view
*/
public function post_ticket_reply($id, Request $request) {
$comment = $request->input('comment');
if ($comment != null) {
$tickets = Tickets::where('id', '=', $id)->first();
$threads = new Ticket_Thread;
$tickets->closed_at = null;
$tickets->closed = 0;
$tickets->reopened_at = date('Y-m-d H:i:s');
$tickets->reopened = 1;
$threads->user_id = $tickets->user_id;
$threads->ticket_id = $tickets->id;
$threads->poster = "client";
$threads->body = $comment;
try {
$threads->save();
$tickets->save();
return \Redirect::back()->with('success1', 'Successfully replied');
} catch (Exception $e) {
return \Redirect::back()->with('fails1', $e->errorInfo[2]);
}
} else {
return \Redirect::back()->with('fails1', 'Please fill some data!');
}
}
/**
* reply
* @param type $value
* @return type view
*/
public function post_ticket_reply($id, Request $request) {
$comment = $request->input('comment');
if($comment != null) {
$tickets = Tickets::where('id','=',$id)->first();
$threads = new Ticket_Thread;
$tickets->closed_at = null;
$tickets->closed = 0;
$tickets->reopened_at = date('Y-m-d H:i:s');
$tickets->reopened = 1;
$threads->user_id = $tickets->user_id;
$threads->ticket_id = $tickets->id;
$threads->poster = "client";
$threads->body = $comment;
try {
$threads->save();
$tickets->save();
return \Redirect::back()->with('success1','Successfully replied');
} catch(Exception $e) {
return \Redirect::back()->with('fails1',$e->errorInfo[2]);
}
} else {
return \Redirect::back()->with('fails1','Please fill some data!');
}
}
}
}

481
app/Http/Controllers/Client/helpdesk/GuestController.php
View File

@@ -1,15 +1,16 @@
<?php namespace App\Http\Controllers\Client\helpdesk;
<?php
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
use App\Http\Controllers\Common\SettingsController;
use App\Http\Controllers\Common\PhpMailController;
// requests
use App\Http\Requests\helpdesk\CheckTicket;
use App\Http\Requests\helpdesk\ProfilePassword;
use App\Http\Requests\helpdesk\ProfileRequest;
use App\Http\Requests\helpdesk\TicketRequest;
// models
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Ticket\Tickets;
@@ -17,7 +18,6 @@ use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\System;
use App\User;
// classes
use Auth;
use Hash;
@@ -33,256 +33,255 @@ use Exception;
*/
class GuestController extends Controller {
/**
* Create a new controller instance.
* @return type void
*/
/**
* Create a new controller instance.
* @return type void
*/
public function __construct(PhpMailController $PhpMailController) {
$this->PhpMailController = $PhpMailController;
SettingsController::smtp();
// checking authentication
$this->middleware('auth');
}
public function __construct() {
SettingsController::smtp();
// checking authentication
$this->middleware('auth');
}
/**
* Get profile
* @return type Response
*/
public function getProfile() {
$user = Auth::user();
return view('themes.default1.client.helpdesk.profile', compact('user'));
}
/**
* Get profile
* @return type Response
*/
public function getProfile() {
$user = Auth::user();
return view('themes.default1.client.helpdesk.profile', compact('user'));
}
/**
* Save profile data
* @param type $id
* @param type ProfileRequest $request
* @return type Response
*/
public function postProfile(ProfileRequest $request) {
$user = User::where('id', '=', Auth::user()->id)->first();
$user->gender = $request->get('gender');
$user->save();
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/media/profilepic';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/media/profilepic';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/media/profilepic';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
}
/**
* Save profile data
* @param type $id
* @param type ProfileRequest $request
* @return type Response
*/
public function postProfile(ProfileRequest $request) {
$user = User::where('id','=',Auth::user()->id)->first();
$user->gender = $request->get('gender');
$user->save();
if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
if ($request->input('gender') == 1) {
$name = 'avatar5.png';
$destinationPath = 'lb-faveo/media/profilepic';
$user->profile_pic = $name;
} elseif ($request->input('gender') == 0) {
$name = 'avatar2.png';
$destinationPath = 'lb-faveo/media/profilepic';
$user->profile_pic = $name;
}
}
if (Input::file('profile_pic')) {
//$extension = Input::file('profile_pic')->getClientOriginalExtension();
$name = Input::file('profile_pic')->getClientOriginalName();
$destinationPath = 'lb-faveo/media/profilepic';
$fileName = rand(0000, 9999) . '.' . $name;
//echo $fileName;
Input::file('profile_pic')->move($destinationPath, $fileName);
$user->profile_pic = $fileName;
} else {
$user->fill($request->except('profile_pic', 'gender'))->save();
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
if ($user->fill($request->except('profile_pic'))->save()) {
return redirect()->back()->with('success1', 'Profile Updated sucessfully');
}
}
/**
* Get Ticket page
* @param type Help_topic $topic
* @return type Response
*/
public function getTicket(Help_topic $topic) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.tickets.form', compact('topics'));
}
/**
* Get Ticket page
* @param type Help_topic $topic
* @return type Response
*/
public function getTicket(Help_topic $topic) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.tickets.form', compact('topics'));
}
/**
* getform
* @param type Help_topic $topic
* @return type
*/
public function getForm(Help_topic $topic) {
if(\Config::get('database.install') == '%0%') {
return \Redirect::route('license');
}
if(System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
}
}
/**
* getform
* @param type Help_topic $topic
* @return type
*/
public function getForm(Help_topic $topic) {
if (\Config::get('database.install') == '%0%') {
return \Redirect::route('license');
}
if (System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
}
}
/**
* Get my ticket
* @param type Tickets $tickets
* @param type Ticket_Thread $thread
* @param type User $user
* @return type Response
*/
public function getMyticket() {
return view('themes.default1.client.helpdesk.mytickets');
}
/**
* Get my ticket
* @param type Tickets $tickets
* @param type Ticket_Thread $thread
* @param type User $user
* @return type Response
*/
public function getMyticket() {
return view('themes.default1.client.helpdesk.mytickets');
}
/**
* Get ticket-thread
* @param type Ticket_Thread $thread
* @param type Tickets $tickets
* @param type User $user
* @return type Response
*/
public function thread(Ticket_Thread $thread, Tickets $tickets, User $user) {
$user_id = Auth::user()->id;
//dd($user_id);
/* get the ticket's id == ticket_id of thread */
$tickets = $tickets->where('user_id', '=', $user_id)->first();
//dd($ticket);
$thread = $thread->where('ticket_id', $tickets->id)->first();
//dd($thread);
// $tickets = $tickets->whereId($id)->first();
return view('themes.default1.client.guest-user.view_ticket', compact('thread', 'tickets'));
}
/**
* Get ticket-thread
* @param type Ticket_Thread $thread
* @param type Tickets $tickets
* @param type User $user
* @return type Response
*/
public function thread(Ticket_Thread $thread, Tickets $tickets, User $user) {
$user_id = Auth::user()->id;
//dd($user_id);
/* get the ticket's id == ticket_id of thread */
$tickets = $tickets->where('user_id', '=', $user_id)->first();
//dd($ticket);
$thread = $thread->where('ticket_id', $tickets->id)->first();
//dd($thread);
// $tickets = $tickets->whereId($id)->first();
return view('themes.default1.client.guest-user.view_ticket', compact('thread', 'tickets'));
}
/**
* ticket Edit
* @return
*/
public function ticketEdit() {
}
/**
* Post porfile password
* @param type $id
* @param type ProfilePassword $request
* @return type Response
*/
public function postProfilePassword(ProfilePassword $request) {
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
try{
$user->save();
return redirect()->back()->with('success2', 'Password Updated sucessfully');
} catch (Exception $e) {
return redirect()->back()->with('fails2', $e->errorInfo[2]);
}
} else {
return redirect()->back()->with('fails2', 'Password was not Updated. Incorrect old password');
}
}
/**
* Ticekt reply
* @param type Ticket_Thread $thread
* @param type TicketRequest $request
* @return type Response
*/
public function reply(Ticket_Thread $thread, TicketRequest $request) {
$thread->ticket_id = $request->input('ticket_ID');
$thread->title = $request->input('To');
$thread->user_id = Auth::user()->id;
$thread->body = $request->input('ReplyContent');
$thread->poster = 'user';
$thread->save();
$ticket_id = $request->input('ticket_ID');
$tickets = Tickets::where('id', '=', $ticket_id)->first();
$thread = Ticket_Thread::where('ticket_id', '=', $ticket_id)->first();
return Redirect("thread/" . $ticket_id);
}
/**
* Get Checked ticket
* @param type Tickets $ticket
* @param type User $user
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user) {
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* Post Check ticket
* @param type CheckTicket $request
* @param type User $user
* @param type Tickets $ticket
* @param type Ticket_Thread $thread
* @return type Response
*/
public function PostCheckTicket() {
$Email = \Input::get('email');
$Ticket_number = \Input::get('ticket_number');
$ticket = Tickets::where('ticket_number', '=', $Ticket_number)->first();
if($ticket == null) {
return \Redirect::route('form')->with('fails', 'There is no such Ticket Number');
} else {
$userId = $ticket->user_id;
$user = User::where('id', '=', $userId)->first();
if($user->role == 'user') {
$username = $user->user_name;
} else {
$username = $user->first_name." ".$user->last_name;
}
if($user->email != $Email) {
return \Redirect::route('form')->with('fails', "Email didn't match with Ticket Number");
} else {
$code = $ticket->id;
$code = \Crypt::encrypt($code);
$company = $this->company();
\Mail::send('emails.check_ticket',
array('link'=>\URL::route('check_ticket',$code),'user'=>$username, 'from'=>$company),
function($message) use($user, $username, $Ticket_number) {
$message->to($user->email, $username)->subject('Ticket link Request ['.$Ticket_number.']');
}
);
return \Redirect::back()
->with('success','We have sent you a link by Email. Please click on that link to view ticket');
}
}
}
/**
* get ticket email
* @param type $id
* @return type
*/
public function get_ticket_email($id) {
$id1 = \Crypt::decrypt($id);
return view('themes.default1.client.helpdesk.ckeckticket',compact('id'));
}
/**
* ticket Edit
* @return
*/
public function ticketEdit() {
}
/**
* Post porfile password
* @param type $id
* @param type ProfilePassword $request
* @return type Response
*/
public function postProfilePassword(ProfilePassword $request) {
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
try {
$user->save();
return redirect()->back()->with('success2', 'Password Updated sucessfully');
} catch (Exception $e) {
return redirect()->back()->with('fails2', $e->errorInfo[2]);
}
} else {
return redirect()->back()->with('fails2', 'Password was not Updated. Incorrect old password');
}
}
/**
* Ticekt reply
* @param type Ticket_Thread $thread
* @param type TicketRequest $request
* @return type Response
*/
public function reply(Ticket_Thread $thread, TicketRequest $request) {
$thread->ticket_id = $request->input('ticket_ID');
$thread->title = $request->input('To');
$thread->user_id = Auth::user()->id;
$thread->body = $request->input('ReplyContent');
$thread->poster = 'user';
$thread->save();
$ticket_id = $request->input('ticket_ID');
$tickets = Tickets::where('id', '=', $ticket_id)->first();
$thread = Ticket_Thread::where('ticket_id', '=', $ticket_id)->first();
return Redirect("thread/" . $ticket_id);
}
/**
* Get Checked ticket
* @param type Tickets $ticket
* @param type User $user
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user) {
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* Post Check ticket
* @param type CheckTicket $request
* @param type User $user
* @param type Tickets $ticket
* @param type Ticket_Thread $thread
* @return type Response
*/
public function PostCheckTicket() {
$Email = \Input::get('email');
$Ticket_number = \Input::get('ticket_number');
$ticket = Tickets::where('ticket_number', '=', $Ticket_number)->first();
if ($ticket == null) {
return \Redirect::route('form')->with('fails', 'There is no such Ticket Number');
} else {
$userId = $ticket->user_id;
$user = User::where('id', '=', $userId)->first();
if ($user->role == 'user') {
$username = $user->user_name;
} else {
$username = $user->first_name . " " . $user->last_name;
}
if ($user->email != $Email) {
return \Redirect::route('form')->with('fails', "Email didn't match with Ticket Number");
} else {
$code = $ticket->id;
$code = \Crypt::encrypt($code);
$company = $this->company();
$this->PhpMailController->sendmail(
$from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $username, 'email' => $user->email], $message = ['subject' => 'Ticket link Request [' . $Ticket_number . ']', 'scenario' => 'check-ticket'], $template_variables = ['user' => $username, 'ticket_link_with_number' => \URL::route('check_ticket', $code)]
);
return \Redirect::back()
->with('success', 'We have sent you a link by Email. Please click on that link to view ticket');
}
}
}
/**
* get ticket email
* @param type $id
* @return type
*/
public function get_ticket_email($id) {
$id1 = \Crypt::decrypt($id);
return view('themes.default1.client.helpdesk.ckeckticket', compact('id'));
}
/**
* get ticket status
* @param type Tickets $ticket
* @return type
*/
public function getTicketStat(Tickets $ticket) {
return view('themes.default1.client.helpdesk.ckeckticket', compact('ticket'));
}
return view('themes.default1.client.helpdesk.ckeckticket', compact('ticket'));
}
/**
* get company
* @return type
*/
public function company() {
$company = Company::Where('id', '=', '1')->first();
if ($company->company_name == null) {
$company = "Support Center";
} else {
$company = $company->company_name;
}
return $company;
}
/**
* get company
* @return type
*/
public function company() {
$company = Company::Where('id','=','1')->first();
if($company->company_name == null){
$company = "Support Center";
}else{
$company = $company->company_name;
}
return $company;
}
}

44
app/Http/Controllers/Client/helpdesk/WelcomepageController.php
View File

@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Client\helpdesk;
<?php
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// models
@@ -17,26 +20,27 @@ use Exception;
*/
class WelcomepageController extends Controller {
/**
* Display a listing of the resource.
*
* @return Response
*/
public function get(System $note) {
if(Config::get('database.install')=='%0%') {
return Redirect::route('licence');
}
$notes = $note->get();
foreach ($notes as $note) {
$content = $note->content;
}
return view('themes.default1.client.guest-user.guest', compact('heading', 'content'));
}
/**
* Display a listing of the resource.
*
* @return Response
*/
public function get(System $note) {
if (Config::get('database.install') == '%0%') {
return Redirect::route('licence');
}
$notes = $note->get();
foreach ($notes as $note) {
$content = $note->content;
}
return view('themes.default1.client.guest-user.guest', compact('heading', 'content'));
}
public function index() {
if(Config::get('database.install')=='%0%') {
return Redirect::route('licence');
}
public function index() {
if (Config::get('database.install') == '%0%') {
return Redirect::route('licence');
}
return view('themes.default1.client.helpdesk.guest-user.index');
}
}