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update v1.0.6

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This commit is contained in:
sujitprasad
2016-02-16 22:42:08 +05:30
parent e6b579d67b
commit 073a49a8af
587 changed files with 21487 additions and 22766 deletions
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20
app/Http/Controllers/Api/v1/TicketController.php
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@@ -17,6 +17,7 @@ use App\Model\helpdesk\Ticket\Ticket_Status;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Alert;
use Hash;
/**
* -----------------------------------------------------------------------------
@@ -31,7 +32,6 @@ use App\Model\helpdesk\Settings\Alert;
*
*
*/
class TicketController extends Controller {
/**
@@ -47,6 +47,7 @@ class TicketController extends Controller {
public function create_ticket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $attach = '') {
try {
$max_number = Tickets::whereRaw('id = (select max(`id`) from tickets)')->first();
//dd($max_number);
if ($max_number == null) {
$ticket_number = "AAAA-9999-9999999";
} else {
@@ -56,6 +57,7 @@ class TicketController extends Controller {
}
$ticket = new Tickets;
$ticket->ticket_number = $this->ticket_number($ticket_number);
//dd($this->ticket_number($ticket_number));
$ticket->user_id = $user_id;
$ticket->dept_id = $dept;
$ticket->help_topic_id = $helptopic;
@@ -65,6 +67,7 @@ class TicketController extends Controller {
$ticket->priority_id = $priority;
$ticket->source = $source;
$ticket->save();
//dd($ticket);
$ticket_number = $ticket->ticket_number;
$id = $ticket->id;
if ($form_data != null) {
@@ -93,6 +96,7 @@ class TicketController extends Controller {
}
return $thread;
} catch (\Exception $e) {
dd($e);
return $e->getMessage();
}
}
@@ -170,6 +174,7 @@ class TicketController extends Controller {
*/
public function ticket_number($ticket_number) {
try {
//dd($ticket_number);
$number = $ticket_number;
$number = explode('-', $number);
$number1 = $number[0];
@@ -193,6 +198,7 @@ class TicketController extends Controller {
$number = implode('-', $array);
return $number;
} catch (\Exception $e) {
dd($e);
return $e->getMessage();
}
}
@@ -373,15 +379,24 @@ class TicketController extends Controller {
public function assign($id) {
try {
$UserEmail = Input::get('user');
//dd($id);
//dd($UserEmail);
// $UserEmail = 'sujitprasad12@yahoo.in';
$user = User::where('email', '=', $UserEmail)->first();
if (!$user) {
return ['error' => 'No agent not found'];
}
$user_id = $user->id;
$ticket = Tickets::where('id', '=', $id)->first();
if (!$ticket) {
return ['error' => 'No ticket not found'];
}
$ticket_number = $ticket->ticket_number;
$ticket->assigned_to = $user_id;
$ticket->save();
$ticket_thread = Ticket_Thread::where('ticket_id', '=', $id)->first();
if (!$ticket_thread) {
return ['error' => 'No thread not found'];
}
$ticket_subject = $ticket_thread->title;
$thread = New Ticket_Thread;
$thread->ticket_id = $ticket->id;
@@ -497,6 +512,7 @@ class TicketController extends Controller {
return $e->getMessage();
}
}
/**
* Create Attachment
* @param type $thread