update v1.0.6
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@@ -1,14 +1,14 @@
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<?php namespace App\Http\Controllers\Agent\helpdesk;
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<?php
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namespace App\Http\Controllers\Agent\helpdesk;
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// controllers
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use App\Http\Controllers\Controller;
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// models
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use App\Model\helpdesk\Settings\Company;
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use App\Model\helpdesk\Ticket\Ticket_Collaborator;
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use App\Model\helpdesk\Email\Emails;
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use App\User;
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// classes
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use DB;
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use View;
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@@ -25,81 +25,78 @@ use Exception;
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*/
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class DashboardController extends Controller {
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/**
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* Create a new controller instance.
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* constructor to check
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* 1. authentication
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* 2. user roles
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* 3. roles must be agent
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* @return void
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*/
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public function __construct() {
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/**
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* Create a new controller instance.
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* constructor to check
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* 1. authentication
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* 2. user roles
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* 3. roles must be agent
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* @return void
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*/
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public function __construct() {
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// checking for authentication
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$this->middleware('auth');
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$this->middleware('auth');
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// checking if the role is agent
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$this->middleware('role.agent');
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}
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$this->middleware('role.agent');
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}
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/**
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* Get the dashboard page
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* @return type view
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*/
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public function index() {
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// if(Auth::user()->role == "user"){
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// return \Redirect::route('home');
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// }
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/**
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* Get the dashboard page
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* @return type view
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*/
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public function index() {
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// if(Auth::user()->role == "user"){
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// return \Redirect::route('home');
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// }
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try {
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return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
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return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
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} catch (Exception $e) {
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return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
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return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
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}
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}
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}
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/**
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* Fetching dashboard graph data to implement graph
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* @return type Json
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*/
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public function ChartData($date111 = "",$date122 = "")
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{
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$date11 = strtotime($date122);
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$date12 = strtotime($date111);
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if($date11 && $date12){
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$date2 = $date12;
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$date1 = $date11;
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} else {
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public function ChartData($date111 = "", $date122 = "") {
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$date11 = strtotime($date122);
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$date12 = strtotime($date111);
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if ($date11 && $date12) {
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$date2 = $date12;
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$date1 = $date11;
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} else {
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// generating current date
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$date2 = strtotime(Date('Y-m-d'));
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$date3 = Date('Y-m-d');
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$format = 'Y-m-d';
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// generating a date range of 1 month
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$date1 = strtotime(Date($format,strtotime('-1 month'. $date3)));
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}
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$return = "";
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$last = "";
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for ( $i = $date1; $i <= $date2; $i = $i + 86400 ) {
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$thisDate = date( 'Y-m-d', $i );
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$created = \DB::table('tickets')->select('created_at')->where('created_at','LIKE','%'.$thisDate.'%')->count();
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$closed = \DB::table('tickets')->select('closed_at')->where('closed_at','LIKE','%'.$thisDate.'%')->count();
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$reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at','LIKE','%'.$thisDate.'%')->count();
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$value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
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$array = array_map('htmlentities',$value);
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$json = html_entity_decode(json_encode($array));
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$return .= $json.',';
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}
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$last = rtrim($return,',');
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$date1 = strtotime(Date($format, strtotime('-1 month' . $date3)));
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}
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$return = "";
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$last = "";
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for ($i = $date1; $i <= $date2; $i = $i + 86400) {
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$thisDate = date('Y-m-d', $i);
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$created = \DB::table('tickets')->select('created_at')->where('created_at', 'LIKE', '%' . $thisDate . '%')->count();
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$closed = \DB::table('tickets')->select('closed_at')->where('closed_at', 'LIKE', '%' . $thisDate . '%')->count();
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$reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at', 'LIKE', '%' . $thisDate . '%')->count();
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$value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
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$array = array_map('htmlentities', $value);
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$json = html_entity_decode(json_encode($array));
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$return .= $json . ',';
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}
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$last = rtrim($return, ',');
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return '[' . $last . ']';
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return '['.$last.']';
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// $ticketlist = DB::table('tickets')
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// ->select(DB::raw('MONTH(updated_at) as month'),DB::raw('SUM(CASE WHEN status = 3 THEN 1 ELSE 0 END) as closed'),DB::raw('SUM(CASE WHEN status = 2 THEN 1 ELSE 0 END) as reopened'),DB::raw('SUM(CASE WHEN status = 1 THEN 1 ELSE 0 END) as open'),DB::raw('SUM(CASE WHEN status = 5 THEN 1 ELSE 0 END) as deleted'),
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// DB::raw('count(*) as totaltickets'))
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// ->groupBy('month')
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// ->orderBy('month', 'asc')
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// ->get();
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// return $ticketlist;
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}
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