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update v1.0.6

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This commit is contained in:
sujitprasad
2016-02-16 22:42:08 +05:30
parent e6b579d67b
commit 073a49a8af
587 changed files with 21487 additions and 22766 deletions
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376
app/Http/Controllers/Admin/helpdesk/HelptopicController.php
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@@ -1,4 +1,7 @@
<?php namespace App\Http\Controllers\Admin\helpdesk;
<?php
namespace App\Http\Controllers\Admin\helpdesk;
// controllers
use App\Http\Controllers\Controller;
// requests
@@ -26,201 +29,202 @@ use Exception;
*/
class HelptopicController extends Controller {
/**
* Create a new controller instance.
* @return type vodi
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Create a new controller instance.
* @return type vodi
*/
public function __construct() {
$this->middleware('auth');
$this->middleware('roles');
}
/**
* Display a listing of the resource.
* @param type Help_topic $topic
* @return type Response
*/
public function index(Help_topic $topic) {
try {
$topics = $topic->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.index', compact('topics'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Display a listing of the resource.
* @param type Help_topic $topic
* @return type Response
*/
public function index(Help_topic $topic) {
try {
$topics = $topic->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.index', compact('topics'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @param type Priority $priority
* @param type Department $department
* @param type Help_topic $topic
* @param type Form_name $form
* @param type Agents $agent
* @param type Sla_plan $sla
* @return type Response
*/
/*
================================================
| Route to Create view file passing Model Values
| 1.Department Model
| 2.Help_topic Model
| 3.Agents Model
| 4.Sla_plan Model
| 5.Forms Model
================================================
*/
public function create(Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, User $agent, Sla_plan $sla) {
try {
$departments = $department->get();
$topics = $topic->get();
$forms = $form->get();
$agents = $agent->where('role','=','agent')->get();
$slas = $sla->get();
$priority = $priority->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.create', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for creating a new resource.
* @param type Priority $priority
* @param type Department $department
* @param type Help_topic $topic
* @param type Form_name $form
* @param type Agents $agent
* @param type Sla_plan $sla
* @return type Response
*/
/*
================================================
| Route to Create view file passing Model Values
| 1.Department Model
| 2.Help_topic Model
| 3.Agents Model
| 4.Sla_plan Model
| 5.Forms Model
================================================
*/
public function create(Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, User $agent, Sla_plan $sla) {
try {
$departments = $department->get();
$topics = $topic->get();
$forms = $form->get();
$agents = $agent->where('role', '=', 'agent')->get();
$slas = $sla->get();
$priority = $priority->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.create', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Store a newly created resource in storage.
* @param type Help_topic $topic
* @param type HelptopicRequest $request
* @return type Response
*/
public function store(Help_topic $topic, HelptopicRequest $request) {
try {
if($request->custom_form){
$custom_form = $request->custom_form;
} else {
$custom_form = null;
}
if($request->auto_assign){
$auto_assign = $request->auto_assign;
} else {
$auto_assign = null;
}
/* Check whether function success or not */
$topic->fill($request->except('custom_form','auto_assign'))->save();
// $topics->fill($request->except('custom_form','auto_assign'))->save();
/* redirect to Index page with Success Message */
return redirect('helptopic')->with('success', 'Helptopic Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('helptopic')->with('fails', 'Helptopic can not Create'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Store a newly created resource in storage.
* @param type Help_topic $topic
* @param type HelptopicRequest $request
* @return type Response
*/
public function store(Help_topic $topic, HelptopicRequest $request) {
try {
if ($request->custom_form) {
$custom_form = $request->custom_form;
} else {
$custom_form = null;
}
if ($request->auto_assign) {
$auto_assign = $request->auto_assign;
} else {
$auto_assign = null;
}
/* Check whether function success or not */
$topic->fill($request->except('custom_form', 'auto_assign'))->save();
// $topics->fill($request->except('custom_form','auto_assign'))->save();
/* redirect to Index page with Success Message */
return redirect('helptopic')->with('success', 'Helptopic Created Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('helptopic')->with('fails', 'Helptopic can not Create' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Show the form for editing the specified resource.
* @param type $id
* @param type Priority $priority
* @param type Department $department
* @param type Help_topic $topic
* @param type Form_name $form
* @param type Agents $agent
* @param type Sla_plan $sla
* @return type Response
*/
public function edit($id, Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, Sla_plan $sla) {
try {
$agents = User::where('role','=','agent')->get();
$departments = $department->get();
$topics = $topic->whereId($id)->first();
$forms = $form->get();
$slas = $sla->get();
$priority = $priority->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.edit', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
} catch (Exception $e) {
return redirect('helptopic')->with('fails', '<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Show the form for editing the specified resource.
* @param type $id
* @param type Priority $priority
* @param type Department $department
* @param type Help_topic $topic
* @param type Form_name $form
* @param type Agents $agent
* @param type Sla_plan $sla
* @return type Response
*/
public function edit($id, Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, Sla_plan $sla) {
try {
$agents = User::where('role', '=', 'agent')->get();
$departments = $department->get();
$topics = $topic->whereId($id)->first();
$forms = $form->get();
$slas = $sla->get();
$priority = $priority->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.edit', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
} catch (Exception $e) {
return redirect('helptopic')->with('fails', '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Update the specified resource in storage.
* @param type $id
* @param type Help_topic $topic
* @param type HelptopicUpdate $request
* @return type Response
*/
public function update($id, Help_topic $topic, HelptopicUpdate $request) {
// dd($request);
try {
$topics = $topic->whereId($id)->first();
if($request->custom_form){
$custom_form = $request->custom_form;
} else {
$custom_form = null;
}
if($request->auto_assign){
$auto_assign = $request->auto_assign;
} else {
$auto_assign = null;
}
/* Check whether function success or not */
$topics->fill($request->except('custom_form','auto_assign'))->save();
$topics->custom_form = $custom_form;
$topics->auto_assign = $auto_assign;
$topics->save();
/* redirect to Index page with Success Message */
return redirect('helptopic')->with('success', 'Helptopic Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('helptopic')->with('fails', 'Helptopic can not Update'.'<li>'.$e->errorInfo[2].'</li>');
}
}
/**
* Update the specified resource in storage.
* @param type $id
* @param type Help_topic $topic
* @param type HelptopicUpdate $request
* @return type Response
*/
public function update($id, Help_topic $topic, HelptopicUpdate $request) {
// dd($request);
try {
$topics = $topic->whereId($id)->first();
if ($request->custom_form) {
$custom_form = $request->custom_form;
} else {
$custom_form = null;
}
if ($request->auto_assign) {
$auto_assign = $request->auto_assign;
} else {
$auto_assign = null;
}
/* Check whether function success or not */
$topics->fill($request->except('custom_form', 'auto_assign'))->save();
$topics->custom_form = $custom_form;
$topics->auto_assign = $auto_assign;
$topics->save();
/* redirect to Index page with Success Message */
return redirect('helptopic')->with('success', 'Helptopic Updated Successfully');
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('helptopic')->with('fails', 'Helptopic can not Update' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Help_topic $topic
* @return type Response
*/
public function destroy($id, Help_topic $topic, Ticket $ticket_setting) {
$ticket_settings = $ticket_setting->where('id','=','1')->first();
if($ticket_settings->help_topic == $id) {
return redirect('departments')->with('fails', 'You cannot delete default department');
} else {
/**
* Remove the specified resource from storage.
* @param type int $id
* @param type Help_topic $topic
* @return type Response
*/
public function destroy($id, Help_topic $topic, Ticket $ticket_setting) {
$ticket_settings = $ticket_setting->where('id', '=', '1')->first();
if ($ticket_settings->help_topic == $id) {
return redirect('departments')->with('fails', 'You cannot delete default department');
} else {
$tickets = DB::table('tickets')->where('help_topic_id','=',$id)->update(['help_topic_id' => $ticket_settings->help_topic]);
$tickets = DB::table('tickets')->where('help_topic_id', '=', $id)->update(['help_topic_id' => $ticket_settings->help_topic]);
if($tickets > 0){
if($tickets > 1){
$text_tickets = "Tickets";
} else {
$text_tickets = "Ticket";
}
$ticket = '<li>'.$tickets.' '.$text_tickets.' have been moved to default Help Topic</li>';
} else {
$ticket = "";
}
if ($tickets > 0) {
if ($tickets > 1) {
$text_tickets = "Tickets";
} else {
$text_tickets = "Ticket";
}
$ticket = '<li>' . $tickets . ' ' . $text_tickets . ' have been moved to default Help Topic</li>';
} else {
$ticket = "";
}
$emails = DB::table('emails')->where('help_topic','=',$id)->update(['help_topic' => $ticket_settings->help_topic]);
$emails = DB::table('emails')->where('help_topic', '=', $id)->update(['help_topic' => $ticket_settings->help_topic]);
if($emails > 0){
if($emails > 1){
$text_emails = "Emails";
} else {
$text_emails = "Email";
}
$email = '<li>'.$emails.' System '.$text_emails.' have been moved to default Help Topic</li>';
} else {
$email = "";
}
if ($emails > 0) {
if ($emails > 1) {
$text_emails = "Emails";
} else {
$text_emails = "Email";
}
$email = '<li>' . $emails . ' System ' . $text_emails . ' have been moved to default Help Topic</li>';
} else {
$email = "";
}
$message = $ticket.$email;
$message = $ticket . $email;
$topics = $topic->whereId($id)->first();
/* Check whether function success or not */
try {
$topics->delete();
/* redirect to Index page with Success Message */
return redirect('helptopic')->with('success', 'Helptopic Deleted Successfully' . $message);
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('helptopic')->with('fails', 'Helptopic can not Delete' . '<li>' . $e->errorInfo[2] . '</li>');
}
}
}
$topics = $topic->whereId($id)->first();
/* Check whether function success or not */
try{
$topics->delete();
/* redirect to Index page with Success Message */
return redirect('helptopic')->with('success', 'Helptopic Deleted Successfully'.$message);
} catch (Exception $e) {
/* redirect to Index page with Fails Message */
return redirect('helptopic')->with('fails', 'Helptopic can not Delete'.'<li>'.$e->errorInfo[2].'</li>');
}
}
}
}