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ffa56a43cba5c7c5d2f13462d64638b0c31bb16e
faveo/DB/dummy-data.sql
Sujit Prasad ffa56a43cb update v1.0.7.9 R.C. 
This is a Release Candidate. We are still testing.
2016-08-03 20:04:36 +05:30

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-- phpMyAdmin SQL Dump
-- version 4.1.14
-- http://www.phpmyadmin.net
--
-- Host: 127.0.0.1
-- Generation Time: Jun 14, 2016 at 04:49 PM
-- Server version: 5.6.17
-- PHP Version: 5.5.12
SET SQL_MODE = "NO_AUTO_VALUE_ON_ZERO";
SET time_zone = "+00:00";
/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
/*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */;
/*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */;
/*!40101 SET NAMES utf8 */;
--
-- Database: `demodatabase`
--
-- --------------------------------------------------------
--
-- Table structure for table `api_settings`
--
CREATE TABLE IF NOT EXISTS `api_settings` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`key` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`value` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `banlist`
--
CREATE TABLE IF NOT EXISTS `banlist` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`ban_status` tinyint(1) NOT NULL,
`email_address` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`internal_notes` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `bar_notifications`
--
CREATE TABLE IF NOT EXISTS `bar_notifications` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`key` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`value` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `bar_notifications`
--
INSERT INTO `bar_notifications` (`id`, `key`, `value`, `created_at`, `updated_at`) VALUES
(1, 'new-version', '', '2016-06-14 09:08:36', '2016-06-14 09:08:36');
-- --------------------------------------------------------
--
-- Table structure for table `canned_response`
--
CREATE TABLE IF NOT EXISTS `canned_response` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`user_id` int(10) unsigned NOT NULL,
`title` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`message` text COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `user_id` (`user_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `common_settings`
--
CREATE TABLE IF NOT EXISTS `common_settings` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`option_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`option_value` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`status` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`optional_field` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `common_settings`
--
INSERT INTO `common_settings` (`id`, `option_name`, `option_value`, `status`, `optional_field`, `created_at`, `updated_at`) VALUES
(1, 'ticket_token_time_duration', '1', '', '', '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(2, 'enable_rtl', '', '', '', '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(3, 'user_set_ticket_status', '',1,'','2016-06-14 09:07:17','2016-06-14 09:07:17');
-- --------------------------------------------------------
--
-- Table structure for table `country_code`
--
CREATE TABLE IF NOT EXISTS `country_code` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`iso` char(2) COLLATE utf8_unicode_ci NOT NULL,
`name` varchar(100) COLLATE utf8_unicode_ci NOT NULL,
`nicename` varchar(100) COLLATE utf8_unicode_ci NOT NULL,
`iso3` char(3) COLLATE utf8_unicode_ci NOT NULL,
`numcode` smallint(6) NOT NULL,
`phonecode` int(11) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=240 ;
--
-- Dumping data for table `country_code`
--
INSERT INTO `country_code` (`id`, `iso`, `name`, `nicename`, `iso3`, `numcode`, `phonecode`, `created_at`, `updated_at`) VALUES
(1, 'AF', 'AFGHANISTAN', 'Afghanistan', 'AFG', 4, 93, '2016-06-14 09:07:07', '2016-06-14 09:07:07'),
(2, 'AL', 'ALBANIA', 'Albania', 'ALB', 8, 355, '2016-06-14 09:07:07', '2016-06-14 09:07:07'),
(3, 'DZ', 'ALGERIA', 'Algeria', 'DZA', 12, 213, '2016-06-14 09:07:07', '2016-06-14 09:07:07'),
(4, 'AS', 'AMERICAN SAMOA', 'American Samoa', 'ASM', 16, 1684, '2016-06-14 09:07:07', '2016-06-14 09:07:07'),
(5, 'AD', 'ANDORRA', 'Andorra', 'AND', 20, 376, '2016-06-14 09:07:07', '2016-06-14 09:07:07'),
(6, 'AO', 'ANGOLA', 'Angola', 'AGO', 24, 244, '2016-06-14 09:07:07', '2016-06-14 09:07:07'),
(7, 'AI', 'ANGUILLA', 'Anguilla', 'AIA', 660, 1264, '2016-06-14 09:07:07', '2016-06-14 09:07:07'),
(8, 'AQ', 'ANTARCTICA', 'Antarctica', 'NUL', 0, 0, '2016-06-14 09:07:07', '2016-06-14 09:07:07'),
(9, 'AG', 'ANTIGUA AND BARBUDA', 'Antigua and Barbuda', 'ATG', 28, 1268, '2016-06-14 09:07:07', '2016-06-14 09:07:07'),
(10, 'AR', 'ARGENTINA', 'Argentina', 'ARG', 32, 54, '2016-06-14 09:07:07', '2016-06-14 09:07:07'),
(11, 'AM', 'ARMENIA', 'Armenia', 'ARM', 51, 374, '2016-06-14 09:07:07', '2016-06-14 09:07:07'),
(12, 'AW', 'ARUBA', 'Aruba', 'ABW', 533, 297, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(13, 'AU', 'AUSTRALIA', 'Australia', 'AUS', 36, 61, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(14, 'AT', 'AUSTRIA', 'Austria', 'AUT', 40, 43, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(15, 'AZ', 'AZERBAIJAN', 'Azerbaijan', 'AZE', 31, 994, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(16, 'BS', 'BAHAMAS', 'Bahamas', 'BHS', 44, 1242, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(17, 'BH', 'BAHRAIN', 'Bahrain', 'BHR', 48, 973, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(18, 'BD', 'BANGLADESH', 'Bangladesh', 'BGD', 50, 880, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(19, 'BB', 'BARBADOS', 'Barbados', 'BRB', 52, 1246, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(20, 'BY', 'BELARUS', 'Belarus', 'BLR', 112, 375, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(21, 'BE', 'BELGIUM', 'Belgium', 'BEL', 56, 32, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(22, 'BZ', 'BELIZE', 'Belize', 'BLZ', 84, 501, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(23, 'BJ', 'BENIN', 'Benin', 'BEN', 204, 229, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(24, 'BM', 'BERMUDA', 'Bermuda', 'BMU', 60, 1441, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(25, 'BT', 'BHUTAN', 'Bhutan', 'BTN', 64, 975, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(26, 'BO', 'BOLIVIA', 'Bolivia', 'BOL', 68, 591, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(27, 'BA', 'BOSNIA AND HERZEGOVINA', 'Bosnia and Herzegovina', 'BIH', 70, 387, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(28, 'BW', 'BOTSWANA', 'Botswana', 'BWA', 72, 267, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(29, 'BV', 'BOUVET ISLAND', 'Bouvet Island', 'NUL', 0, 0, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(30, 'BR', 'BRAZIL', 'Brazil', 'BRA', 76, 55, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(31, 'IO', 'BRITISH INDIAN OCEAN TERRITORY', 'British Indian Ocean Territory', 'NUL', 0, 246, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(32, 'BN', 'BRUNEI DARUSSALAM', 'Brunei Darussalam', 'BRN', 96, 673, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(33, 'BG', 'BULGARIA', 'Bulgaria', 'BGR', 100, 359, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(34, 'BF', 'BURKINA FASO', 'Burkina Faso', 'BFA', 854, 226, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(35, 'BI', 'BURUNDI', 'Burundi', 'BDI', 108, 257, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(36, 'KH', 'CAMBODIA', 'Cambodia', 'KHM', 116, 855, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(37, 'CM', 'CAMEROON', 'Cameroon', 'CMR', 120, 237, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(38, 'CA', 'CANADA', 'Canada', 'CAN', 124, 1, '2016-06-14 09:07:08', '2016-06-14 09:07:08'),
(39, 'CV', 'CAPE VERDE', 'Cape Verde', 'CPV', 132, 238, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(40, 'KY', 'CAYMAN ISLANDS', 'Cayman Islands', 'CYM', 136, 1345, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(41, 'CF', 'CENTRAL AFRICAN REPUBLIC', 'Central African Republic', 'CAF', 140, 236, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(42, 'TD', 'CHAD', 'Chad', 'TCD', 148, 235, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(43, 'CL', 'CHILE', 'Chile', 'CHL', 152, 56, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(44, 'CN', 'CHINA', 'China', 'CHN', 156, 86, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(45, 'CX', 'CHRISTMAS ISLAND', 'Christmas Island', 'NUL', 0, 61, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(46, 'CC', 'COCOS (KEELING) ISLANDS', 'Cocos (Keeling) Islands', 'NUL', 0, 672, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(47, 'CO', 'COLOMBIA', 'Colombia', 'COL', 170, 57, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(48, 'KM', 'COMOROS', 'Comoros', 'COM', 174, 269, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(49, 'CG', 'CONGO', 'Congo', 'COG', 178, 242, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(50, 'CD', 'CONGO, THE DEMOCRATIC REPUBLIC OF THE', 'Congo, the Democratic Republic of the', 'COD', 180, 242, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(51, 'CK', 'COOK ISLANDS', 'Cook Islands', 'COK', 184, 682, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(52, 'CR', 'COSTA RICA', 'Costa Rica', 'CRI', 188, 506, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(53, 'CI', 'COTE DIVOIRE', 'Cote DIvoire', 'CIV', 384, 225, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(54, 'HR', 'CROATIA', 'Croatia', 'HRV', 191, 385, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(55, 'CU', 'CUBA', 'Cuba', 'CUB', 192, 53, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(56, 'CY', 'CYPRUS', 'Cyprus', 'CYP', 196, 357, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(57, 'CZ', 'CZECH REPUBLIC', 'Czech Republic', 'CZE', 203, 420, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(58, 'DK', 'DENMARK', 'Denmark', 'DNK', 208, 45, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(59, 'DJ', 'DJIBOUTI', 'Djibouti', 'DJI', 262, 253, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(60, 'DM', 'DOMINICA', 'Dominica', 'DMA', 212, 1767, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(61, 'DO', 'DOMINICAN REPUBLIC', 'Dominican Republic', 'DOM', 214, 1809, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(62, 'EC', 'ECUADOR', 'Ecuador', 'ECU', 218, 593, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(63, 'EG', 'EGYPT', 'Egypt', 'EGY', 818, 20, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(64, 'SV', 'EL SALVADOR', 'El Salvador', 'SLV', 222, 503, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(65, 'GQ', 'EQUATORIAL GUINEA', 'Equatorial Guinea', 'GNQ', 226, 240, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(66, 'ER', 'ERITREA', 'Eritrea', 'ERI', 232, 291, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(67, 'EE', 'ESTONIA', 'Estonia', 'EST', 233, 372, '2016-06-14 09:07:09', '2016-06-14 09:07:09'),
(68, 'ET', 'ETHIOPIA', 'Ethiopia', 'ETH', 231, 251, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(69, 'FK', 'FALKLAND ISLANDS (MALVINAS)', 'Falkland Islands (Malvinas)', 'FLK', 238, 500, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(70, 'FO', 'FAROE ISLANDS', 'Faroe Islands', 'FRO', 234, 298, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(71, 'FJ', 'FIJI', 'Fiji', 'FJI', 242, 679, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(72, 'FI', 'FINLAND', 'Finland', 'FIN', 246, 358, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(73, 'FR', 'FRANCE', 'France', 'FRA', 250, 33, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(74, 'GF', 'FRENCH GUIANA', 'French Guiana', 'GUF', 254, 594, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(75, 'PF', 'FRENCH POLYNESIA', 'French Polynesia', 'PYF', 258, 689, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(76, 'TF', 'FRENCH SOUTHERN TERRITORIES', 'French Southern Territories', 'NUL', 0, 0, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(77, 'GA', 'GABON', 'Gabon', 'GAB', 266, 241, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(78, 'GM', 'GAMBIA', 'Gambia', 'GMB', 270, 220, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(79, 'GE', 'GEORGIA', 'Georgia', 'GEO', 268, 995, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(80, 'DE', 'GERMANY', 'Germany', 'DEU', 276, 49, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(81, 'GH', 'GHANA', 'Ghana', 'GHA', 288, 233, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(82, 'GI', 'GIBRALTAR', 'Gibraltar', 'GIB', 292, 350, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(83, 'GR', 'GREECE', 'Greece', 'GRC', 300, 30, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(84, 'GL', 'GREENLAND', 'Greenland', 'GRL', 304, 299, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(85, 'GD', 'GRENADA', 'Grenada', 'GRD', 308, 1473, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(86, 'GP', 'GUADELOUPE', 'Guadeloupe', 'GLP', 312, 590, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(87, 'GU', 'GUAM', 'Guam', 'GUM', 316, 1671, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(88, 'GT', 'GUATEMALA', 'Guatemala', 'GTM', 320, 502, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(89, 'GN', 'GUINEA', 'Guinea', 'GIN', 324, 224, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(90, 'GW', 'GUINEA-BISSAU', 'Guinea-Bissau', 'GNB', 624, 245, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(91, 'GY', 'GUYANA', 'Guyana', 'GUY', 328, 592, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(92, 'HT', 'HAITI', 'Haiti', 'HTI', 332, 509, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(93, 'HM', 'HEARD ISLAND AND MCDONALD ISLANDS', 'Heard Island and Mcdonald Islands', 'NUL', 0, 0, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(94, 'VA', 'HOLY SEE (VATICAN CITY STATE)', 'Holy See (Vatican City State)', 'VAT', 336, 39, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(95, 'HN', 'HONDURAS', 'Honduras', 'HND', 340, 504, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(96, 'HK', 'HONG KONG', 'Hong Kong', 'HKG', 344, 852, '2016-06-14 09:07:10', '2016-06-14 09:07:10'),
(97, 'HU', 'HUNGARY', 'Hungary', 'HUN', 348, 36, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(98, 'IS', 'ICELAND', 'Iceland', 'ISL', 352, 354, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(99, 'IN', 'INDIA', 'India', 'IND', 356, 91, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(100, 'ID', 'INDONESIA', 'Indonesia', 'IDN', 360, 62, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(101, 'IR', 'IRAN, ISLAMIC REPUBLIC OF', 'Iran, Islamic Republic of', 'IRN', 364, 98, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(102, 'IQ', 'IRAQ', 'Iraq', 'IRQ', 368, 964, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(103, 'IE', 'IRELAND', 'Ireland', 'IRL', 372, 353, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(104, 'IL', 'ISRAEL', 'Israel', 'ISR', 376, 972, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(105, 'IT', 'ITALY', 'Italy', 'ITA', 380, 39, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(106, 'JM', 'JAMAICA', 'Jamaica', 'JAM', 388, 1876, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(107, 'JP', 'JAPAN', 'Japan', 'JPN', 392, 81, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(108, 'JO', 'JORDAN', 'Jordan', 'JOR', 400, 962, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(109, 'KZ', 'KAZAKHSTAN', 'Kazakhstan', 'KAZ', 398, 7, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(110, 'KE', 'KENYA', 'Kenya', 'KEN', 404, 254, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(111, 'KI', 'KIRIBATI', 'Kiribati', 'KIR', 296, 686, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(112, 'KP', 'KOREA, DEMOCRATIC PEOPLES REPUBLIC OF', 'Korea, Democratic Peoples Republic of', 'PRK', 408, 850, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(113, 'KR', 'KOREA, REPUBLIC OF', 'Korea, Republic of', 'KOR', 410, 82, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(114, 'KW', 'KUWAIT', 'Kuwait', 'KWT', 414, 965, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(115, 'KG', 'KYRGYZSTAN', 'Kyrgyzstan', 'KGZ', 417, 996, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(116, 'LA', 'LAO PEOPLES DEMOCRATIC REPUBLIC', 'Lao Peoples Democratic Republic', 'LAO', 418, 856, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(117, 'LV', 'LATVIA', 'Latvia', 'LVA', 428, 371, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(118, 'LB', 'LEBANON', 'Lebanon', 'LBN', 422, 961, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(119, 'LS', 'LESOTHO', 'Lesotho', 'LSO', 426, 266, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(120, 'LR', 'LIBERIA', 'Liberia', 'LBR', 430, 231, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(121, 'LY', 'LIBYAN ARAB JAMAHIRIYA', 'Libyan Arab Jamahiriya', 'LBY', 434, 218, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(122, 'LI', 'LIECHTENSTEIN', 'Liechtenstein', 'LIE', 438, 423, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(123, 'LT', 'LITHUANIA', 'Lithuania', 'LTU', 440, 370, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(124, 'LU', 'LUXEMBOURG', 'Luxembourg', 'LUX', 442, 352, '2016-06-14 09:07:11', '2016-06-14 09:07:11'),
(125, 'MO', 'MACAO', 'Macao', 'MAC', 446, 853, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(126, 'MK', 'MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF', 'Macedonia, the Former Yugoslav Republic of', 'MKD', 807, 389, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(127, 'MG', 'MADAGASCAR', 'Madagascar', 'MDG', 450, 261, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(128, 'MW', 'MALAWI', 'Malawi', 'MWI', 454, 265, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(129, 'MY', 'MALAYSIA', 'Malaysia', 'MYS', 458, 60, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(130, 'MV', 'MALDIVES', 'Maldives', 'MDV', 462, 960, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(131, 'ML', 'MALI', 'Mali', 'MLI', 466, 223, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(132, 'MT', 'MALTA', 'Malta', 'MLT', 470, 356, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(133, 'MH', 'MARSHALL ISLANDS', 'Marshall Islands', 'MHL', 584, 692, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(134, 'MQ', 'MARTINIQUE', 'Martinique', 'MTQ', 474, 596, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(135, 'MR', 'MAURITANIA', 'Mauritania', 'MRT', 478, 222, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(136, 'MU', 'MAURITIUS', 'Mauritius', 'MUS', 480, 230, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(137, 'YT', 'MAYOTTE', 'Mayotte', 'NUL', 0, 269, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(138, 'MX', 'MEXICO', 'Mexico', 'MEX', 484, 52, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(139, 'FM', 'MICRONESIA, FEDERATED STATES OF', 'Micronesia, Federated States of', 'FSM', 583, 691, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(140, 'MD', 'MOLDOVA, REPUBLIC OF', 'Moldova, Republic of', 'MDA', 498, 373, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(141, 'MC', 'MONACO', 'Monaco', 'MCO', 492, 377, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(142, 'MN', 'MONGOLIA', 'Mongolia', 'MNG', 496, 976, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(143, 'MS', 'MONTSERRAT', 'Montserrat', 'MSR', 500, 1664, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(144, 'MA', 'MOROCCO', 'Morocco', 'MAR', 504, 212, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(145, 'MZ', 'MOZAMBIQUE', 'Mozambique', 'MOZ', 508, 258, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(146, 'MM', 'MYANMAR', 'Myanmar', 'MMR', 104, 95, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(147, 'NA', 'NAMIBIA', 'Namibia', 'NAM', 516, 264, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(148, 'NR', 'NAURU', 'Nauru', 'NRU', 520, 674, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(149, 'NP', 'NEPAL', 'Nepal', 'NPL', 524, 977, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(150, 'NL', 'NETHERLANDS', 'Netherlands', 'NLD', 528, 31, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(151, 'AN', 'NETHERLANDS ANTILLES', 'Netherlands Antilles', 'ANT', 530, 599, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(152, 'NC', 'NEW CALEDONIA', 'New Caledonia', 'NCL', 540, 687, '2016-06-14 09:07:12', '2016-06-14 09:07:12'),
(153, 'NZ', 'NEW ZEALAND', 'New Zealand', 'NZL', 554, 64, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(154, 'NI', 'NICARAGUA', 'Nicaragua', 'NIC', 558, 505, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(155, 'NE', 'NIGER', 'Niger', 'NER', 562, 227, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(156, 'NG', 'NIGERIA', 'Nigeria', 'NGA', 566, 234, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(157, 'NU', 'NIUE', 'Niue', 'NIU', 570, 683, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(158, 'NF', 'NORFOLK ISLAND', 'Norfolk Island', 'NFK', 574, 672, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(159, 'MP', 'NORTHERN MARIANA ISLANDS', 'Northern Mariana Islands', 'MNP', 580, 1670, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(160, 'NO', 'NORWAY', 'Norway', 'NOR', 578, 47, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(161, 'OM', 'OMAN', 'Oman', 'OMN', 512, 968, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(162, 'PK', 'PAKISTAN', 'Pakistan', 'PAK', 586, 92, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(163, 'PW', 'PALAU', 'Palau', 'PLW', 585, 680, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(164, 'PS', 'PALESTINIAN TERRITORY, OCCUPIED', 'Palestinian Territory, Occupied', 'NUL', 0, 970, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(165, 'PA', 'PANAMA', 'Panama', 'PAN', 591, 507, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(166, 'PG', 'PAPUA NEW GUINEA', 'Papua New Guinea', 'PNG', 598, 675, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(167, 'PY', 'PARAGUAY', 'Paraguay', 'PRY', 600, 595, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(168, 'PE', 'PERU', 'Peru', 'PER', 604, 51, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(169, 'PH', 'PHILIPPINES', 'Philippines', 'PHL', 608, 63, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(170, 'PN', 'PITCAIRN', 'Pitcairn', 'PCN', 612, 0, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(171, 'PL', 'POLAND', 'Poland', 'POL', 616, 48, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(172, 'PT', 'PORTUGAL', 'Portugal', 'PRT', 620, 351, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(173, 'PR', 'PUERTO RICO', 'Puerto Rico', 'PRI', 630, 1787, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(174, 'QA', 'QATAR', 'Qatar', 'QAT', 634, 974, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(175, 'RE', 'REUNION', 'Reunion', 'REU', 638, 262, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(176, 'RO', 'ROMANIA', 'Romania', 'ROM', 642, 40, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(177, 'RU', 'RUSSIAN FEDERATION', 'Russian Federation', 'RUS', 643, 70, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(178, 'RW', 'RWANDA', 'Rwanda', 'RWA', 646, 250, '2016-06-14 09:07:13', '2016-06-14 09:07:13'),
(179, 'SH', 'SAINT HELENA', 'Saint Helena', 'SHN', 654, 290, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(180, 'KN', 'SAINT KITTS AND NEVIS', 'Saint Kitts and Nevis', 'KNA', 659, 1869, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(181, 'LC', 'SAINT LUCIA', 'Saint Lucia', 'LCA', 662, 1758, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(182, 'PM', 'SAINT PIERRE AND MIQUELON', 'Saint Pierre and Miquelon', 'SPM', 666, 508, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(183, 'VC', 'SAINT VINCENT AND THE GRENADINES', 'Saint Vincent and the Grenadines', 'VCT', 670, 1784, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(184, 'WS', 'SAMOA', 'Samoa', 'WSM', 882, 684, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(185, 'SM', 'SAN MARINO', 'San Marino', 'SMR', 674, 378, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(186, 'ST', 'SAO TOME AND PRINCIPE', 'Sao Tome and Principe', 'STP', 678, 239, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(187, 'SA', 'SAUDI ARABIA', 'Saudi Arabia', 'SAU', 682, 966, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(188, 'SN', 'SENEGAL', 'Senegal', 'SEN', 686, 221, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(189, 'CS', 'SERBIA AND MONTENEGRO', 'Serbia and Montenegro', 'NUL', 0, 381, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(190, 'SC', 'SEYCHELLES', 'Seychelles', 'SYC', 690, 248, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(191, 'SL', 'SIERRA LEONE', 'Sierra Leone', 'SLE', 694, 232, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(192, 'SG', 'SINGAPORE', 'Singapore', 'SGP', 702, 65, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(193, 'SK', 'SLOVAKIA', 'Slovakia', 'SVK', 703, 421, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(194, 'SI', 'SLOVENIA', 'Slovenia', 'SVN', 705, 386, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(195, 'SB', 'SOLOMON ISLANDS', 'Solomon Islands', 'SLB', 90, 677, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(196, 'SO', 'SOMALIA', 'Somalia', 'SOM', 706, 252, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(197, 'ZA', 'SOUTH AFRICA', 'South Africa', 'ZAF', 710, 27, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(198, 'GS', 'SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS', 'South Georgia and the South Sandwich Islands', 'NUL', 0, 0, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(199, 'ES', 'SPAIN', 'Spain', 'ESP', 724, 34, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(200, 'LK', 'SRI LANKA', 'Sri Lanka', 'LKA', 144, 94, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(201, 'SD', 'SUDAN', 'Sudan', 'SDN', 736, 249, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(202, 'SR', 'SURINAME', 'Suriname', 'SUR', 740, 597, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(203, 'SJ', 'SVALBARD AND JAN MAYEN', 'Svalbard and Jan Mayen', 'SJM', 744, 47, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(204, 'SZ', 'SWAZILAND', 'Swaziland', 'SWZ', 748, 268, '2016-06-14 09:07:14', '2016-06-14 09:07:14'),
(205, 'SE', 'SWEDEN', 'Sweden', 'SWE', 752, 46, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(206, 'CH', 'SWITZERLAND', 'Switzerland', 'CHE', 756, 41, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(207, 'SY', 'SYRIAN ARAB REPUBLIC', 'Syrian Arab Republic', 'SYR', 760, 963, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(208, 'TW', 'TAIWAN, PROVINCE OF CHINA', 'Taiwan, Province of China', 'TWN', 158, 886, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(209, 'TJ', 'TAJIKISTAN', 'Tajikistan', 'TJK', 762, 992, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(210, 'TZ', 'TANZANIA, UNITED REPUBLIC OF', 'Tanzania, United Republic of', 'TZA', 834, 255, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(211, 'TH', 'THAILAND', 'Thailand', 'THA', 764, 66, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(212, 'TL', 'TIMOR-LESTE', 'Timor-Leste', 'NUL', 0, 670, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(213, 'TG', 'TOGO', 'Togo', 'TGO', 768, 228, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(214, 'TK', 'TOKELAU', 'Tokelau', 'TKL', 772, 690, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(215, 'TO', 'TONGA', 'Tonga', 'TON', 776, 676, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(216, 'TT', 'TRINIDAD AND TOBAGO', 'Trinidad and Tobago', 'TTO', 780, 1868, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(217, 'TN', 'TUNISIA', 'Tunisia', 'TUN', 788, 216, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(218, 'TR', 'TURKEY', 'Turkey', 'TUR', 792, 90, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(219, 'TM', 'TURKMENISTAN', 'Turkmenistan', 'TKM', 795, 7370, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(220, 'TC', 'TURKS AND CAICOS ISLANDS', 'Turks and Caicos Islands', 'TCA', 796, 1649, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(221, 'TV', 'TUVALU', 'Tuvalu', 'TUV', 798, 688, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(222, 'UG', 'UGANDA', 'Uganda', 'UGA', 800, 256, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(223, 'UA', 'UKRAINE', 'Ukraine', 'UKR', 804, 380, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(224, 'AE', 'UNITED ARAB EMIRATES', 'United Arab Emirates', 'ARE', 784, 971, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(225, 'GB', 'UNITED KINGDOM', 'United Kingdom', 'GBR', 826, 44, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(226, 'US', 'UNITED STATES', 'United States', 'USA', 840, 1, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(227, 'UM', 'UNITED STATES MINOR OUTLYING ISLANDS', 'United States Minor Outlying Islands', 'NUL', 0, 1, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(228, 'UY', 'URUGUAY', 'Uruguay', 'URY', 858, 598, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(229, 'UZ', 'UZBEKISTAN', 'Uzbekistan', 'UZB', 860, 998, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(230, 'VU', 'VANUATU', 'Vanuatu', 'VUT', 548, 678, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(231, 'VE', 'VENEZUELA', 'Venezuela', 'VEN', 862, 58, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(232, 'VN', 'VIET NAM', 'Viet Nam', 'VNM', 704, 84, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(233, 'VG', 'VIRGIN ISLANDS, BRITISH', 'Virgin Islands, British', 'VGB', 92, 1284, '2016-06-14 09:07:15', '2016-06-14 09:07:15'),
(234, 'VI', 'VIRGIN ISLANDS, U.S.', 'Virgin Islands, U.s.', 'VIR', 850, 1340, '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(235, 'WF', 'WALLIS AND FUTUNA', 'Wallis and Futuna', 'WLF', 876, 681, '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(236, 'EH', 'WESTERN SAHARA', 'Western Sahara', 'ESH', 732, 212, '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(237, 'YE', 'YEMEN', 'Yemen', 'YEM', 887, 967, '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(238, 'ZM', 'ZAMBIA', 'Zambia', 'ZMB', 894, 260, '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(239, 'ZW', 'ZIMBABWE', 'Zimbabwe', 'ZWE', 716, 263, '2016-06-14 09:07:16', '2016-06-14 09:07:16');
-- --------------------------------------------------------
--
-- Table structure for table `custom_forms`
--
CREATE TABLE IF NOT EXISTS `custom_forms` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`formname` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `custom_form_fields`
--
CREATE TABLE IF NOT EXISTS `custom_form_fields` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`forms_id` int(11) NOT NULL,
`label` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`type` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`value` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`required` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `date_format`
--
CREATE TABLE IF NOT EXISTS `date_format` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`format` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=10 ;
--
-- Dumping data for table `date_format`
--
INSERT INTO `date_format` (`id`, `format`) VALUES
(1, 'dd/mm/yyyy'),
(2, 'dd-mm-yyyy'),
(3, 'dd.mm.yyyy'),
(4, 'mm/dd/yyyy'),
(5, 'mm:dd:yyyy'),
(6, 'mm-dd-yyyy'),
(7, 'yyyy/mm/dd'),
(8, 'yyyy.mm.dd'),
(9, 'yyyy-mm-dd');
-- --------------------------------------------------------
--
-- Table structure for table `date_time_format`
--
CREATE TABLE IF NOT EXISTS `date_time_format` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`format` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=10 ;
--
-- Dumping data for table `date_time_format`
--
INSERT INTO `date_time_format` (`id`, `format`) VALUES
(1, 'd/m/Y H:i:s'),
(2, 'd.m.Y H:i:s'),
(3, 'd-m-Y H:i:s'),
(4, 'm/d/Y H:i:s'),
(5, 'm.d.Y H:i:s'),
(6, 'm-d-Y H:i:s'),
(7, 'Y/m/d H:i:s'),
(8, 'Y.m.d H:i:s'),
(9, 'Y-m-d H:i:s');
-- --------------------------------------------------------
--
-- Table structure for table `department`
--
CREATE TABLE IF NOT EXISTS `department` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`type` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`sla` int(10) unsigned DEFAULT NULL,
`manager` int(10) unsigned DEFAULT NULL,
`ticket_assignment` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`outgoing_email` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`template_set` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`auto_ticket_response` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`auto_message_response` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`auto_response_email` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`recipient` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`group_access` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`department_sign` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `sla` (`sla`),
KEY `manager_2` (`manager`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=4 ;
--
-- Dumping data for table `department`
--
INSERT INTO `department` (`id`, `name`, `type`, `sla`, `manager`, `ticket_assignment`, `outgoing_email`, `template_set`, `auto_ticket_response`, `auto_message_response`, `auto_response_email`, `recipient`, `group_access`, `department_sign`, `created_at`, `updated_at`) VALUES
(1, 'Support', '1', 1, NULL, '', '', '', '', '', '', '', '', '', '2016-06-14 09:07:05', '2016-06-14 09:07:05'),
(2, 'Sales', '1', 1, NULL, '', '', '', '', '', '', '', '', '', '2016-06-14 09:07:05', '2016-06-14 09:07:05'),
(3, 'Operation', '1', 1, NULL, '', '', '', '', '', '', '', '', '', '2016-06-14 09:07:05', '2016-06-14 09:07:05');
-- --------------------------------------------------------
--
-- Table structure for table `emails`
--
CREATE TABLE IF NOT EXISTS `emails` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`email_address` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`email_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`department` int(10) unsigned DEFAULT NULL,
`priority` int(10) unsigned DEFAULT NULL,
`help_topic` int(10) unsigned DEFAULT NULL,
`user_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`password` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`fetching_host` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`fetching_port` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`fetching_protocol` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`fetching_encryption` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`mailbox_protocol` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`imap_config` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`folder` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`sending_host` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`sending_port` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`sending_protocol` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`sending_encryption` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`smtp_validate` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`smtp_authentication` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`internal_notes` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`auto_response` tinyint(1) NOT NULL,
`fetching_status` tinyint(1) NOT NULL,
`move_to_folder` tinyint(1) NOT NULL,
`delete_email` tinyint(1) NOT NULL,
`do_nothing` tinyint(1) NOT NULL,
`sending_status` tinyint(1) NOT NULL,
`authentication` tinyint(1) NOT NULL,
`header_spoofing` tinyint(1) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `department` (`department`,`priority`,`help_topic`),
KEY `department_2` (`department`,`priority`,`help_topic`),
KEY `priority` (`priority`),
KEY `help_topic` (`help_topic`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `groups`
--
CREATE TABLE IF NOT EXISTS `groups` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`group_status` tinyint(1) NOT NULL,
`can_create_ticket` tinyint(1) NOT NULL,
`can_edit_ticket` tinyint(1) NOT NULL,
`can_post_ticket` tinyint(1) NOT NULL,
`can_close_ticket` tinyint(1) NOT NULL,
`can_assign_ticket` tinyint(1) NOT NULL,
`can_transfer_ticket` tinyint(1) NOT NULL,
`can_delete_ticket` tinyint(1) NOT NULL,
`can_ban_email` tinyint(1) NOT NULL,
`can_manage_canned` tinyint(1) NOT NULL,
`can_manage_faq` tinyint(1) NOT NULL,
`can_view_agent_stats` tinyint(1) NOT NULL,
`department_access` tinyint(1) NOT NULL,
`admin_notes` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=4 ;
--
-- Dumping data for table `groups`
--
INSERT INTO `groups` (`id`, `name`, `group_status`, `can_create_ticket`, `can_edit_ticket`, `can_post_ticket`, `can_close_ticket`, `can_assign_ticket`, `can_transfer_ticket`, `can_delete_ticket`, `can_ban_email`, `can_manage_canned`, `can_manage_faq`, `can_view_agent_stats`, `department_access`, `admin_notes`, `created_at`, `updated_at`) VALUES
(1, 'Group A', 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 0, 1, 1, '', '2016-06-14 09:07:05', '2016-06-14 09:07:05'),
(2, 'Group B', 1, 1, 0, 0, 1, 1, 1, 1, 1, 1, 0, 1, 1, '', '2016-06-14 09:07:05', '2016-06-14 09:07:05'),
(3, 'Group C', 1, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, '', '2016-06-14 09:07:05', '2016-06-14 09:07:05');
-- --------------------------------------------------------
--
-- Table structure for table `group_assign_department`
--
CREATE TABLE IF NOT EXISTS `group_assign_department` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`group_id` int(10) unsigned NOT NULL,
`department_id` int(10) unsigned NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `group_id` (`group_id`),
KEY `department_id` (`department_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `help_topic`
--
CREATE TABLE IF NOT EXISTS `help_topic` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`topic` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`parent_topic` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`custom_form` int(10) unsigned DEFAULT NULL,
`department` int(10) unsigned DEFAULT NULL,
`ticket_status` int(10) unsigned DEFAULT NULL,
`priority` int(10) unsigned DEFAULT NULL,
`sla_plan` int(10) unsigned DEFAULT NULL,
`thank_page` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`ticket_num_format` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`internal_notes` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`status` tinyint(1) NOT NULL,
`type` tinyint(1) NOT NULL,
`auto_assign` int(10) unsigned DEFAULT NULL,
`auto_response` tinyint(1) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `custom_form` (`custom_form`),
KEY `department` (`department`),
KEY `ticket_status` (`ticket_status`),
KEY `priority` (`priority`),
KEY `sla_plan` (`sla_plan`),
KEY `auto_assign_2` (`auto_assign`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=4 ;
--
-- Dumping data for table `help_topic`
--
INSERT INTO `help_topic` (`id`, `topic`, `parent_topic`, `custom_form`, `department`, `ticket_status`, `priority`, `sla_plan`, `thank_page`, `ticket_num_format`, `internal_notes`, `status`, `type`, `auto_assign`, `auto_response`, `created_at`, `updated_at`) VALUES
(1, 'Support query', '', NULL, 1, 1, 2, 1, '', '1', '', 1, 1, NULL, 0, '2016-06-14 09:07:06', '2016-06-14 09:07:06'),
(2, 'Sales query', '', NULL, 2, 1, 2, 1, '', '1', '', 0, 1, NULL, 0, '2016-06-14 09:07:06', '2016-06-14 09:07:06'),
(3, 'Operational query', '', NULL, 3, 1, 2, 1, '', '1', '', 0, 1, NULL, 0, '2016-06-14 09:07:06', '2016-06-14 09:07:06');
-- --------------------------------------------------------
--
-- Table structure for table `kb_article`
--
CREATE TABLE IF NOT EXISTS `kb_article` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` text COLLATE utf8_unicode_ci NOT NULL,
`slug` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`description` text COLLATE utf8_unicode_ci NOT NULL,
`status` tinyint(1) NOT NULL,
`type` tinyint(1) NOT NULL,
`publish_time` datetime DEFAULT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `kb_article_relationship`
--
CREATE TABLE IF NOT EXISTS `kb_article_relationship` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`article_id` int(10) unsigned NOT NULL,
`category_id` int(10) unsigned NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `article_relationship_article_id_foreign` (`article_id`),
KEY `article_relationship_category_id_foreign` (`category_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `kb_category`
--
CREATE TABLE IF NOT EXISTS `kb_category` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`slug` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`description` text COLLATE utf8_unicode_ci NOT NULL,
`status` tinyint(1) NOT NULL,
`parent` int(11) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `kb_comment`
--
CREATE TABLE IF NOT EXISTS `kb_comment` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`article_id` int(10) unsigned NOT NULL,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`email` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`website` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`comment` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`status` tinyint(1) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `comment_article_id_foreign` (`article_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `kb_pages`
--
CREATE TABLE IF NOT EXISTS `kb_pages` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`status` tinyint(1) NOT NULL,
`visibility` tinyint(1) NOT NULL,
`slug` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`description` text COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `kb_settings`
--
CREATE TABLE IF NOT EXISTS `kb_settings` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`pagination` int(11) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `kb_settings`
--
INSERT INTO `kb_settings` (`id`, `pagination`, `created_at`, `updated_at`) VALUES
(1, 10, '2016-06-14 09:07:07', '2016-06-14 09:07:07');
-- --------------------------------------------------------
--
-- Table structure for table `languages`
--
CREATE TABLE IF NOT EXISTS `languages` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`locale` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=10 ;
--
-- Dumping data for table `languages`
--
INSERT INTO `languages` (`id`, `name`, `locale`) VALUES
(1, 'English', 'en'),
(2, 'Italian', 'it'),
(3, 'German', 'de'),
(4, 'French', 'fr'),
(5, 'Brazilian Portuguese', 'pt_BR'),
(6, 'Dutch', 'nl'),
(7, 'Spanish', 'es'),
(8, 'Norwegian', 'nb_NO'),
(9, 'Danish', 'da');
-- --------------------------------------------------------
--
-- Table structure for table `login_attempts`
--
CREATE TABLE IF NOT EXISTS `login_attempts` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`User` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`IP` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`Attempts` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`LastLogin` datetime NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `log_notification`
--
CREATE TABLE IF NOT EXISTS `log_notification` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`log` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `log_notification`
--
INSERT INTO `log_notification` (`id`, `log`, `created_at`, `updated_at`) VALUES
(1, 'NOT-1', '2016-06-14 09:07:06', '2016-06-14 09:07:06');
-- --------------------------------------------------------
--
-- Table structure for table `mailbox_protocol`
--
CREATE TABLE IF NOT EXISTS `mailbox_protocol` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`value` varchar(50) COLLATE utf8_unicode_ci DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=5 ;
--
-- Dumping data for table `mailbox_protocol`
--
INSERT INTO `mailbox_protocol` (`id`, `name`, `value`) VALUES
(1, 'IMAP', '/imap'),
(2, 'IMAP+SSL', '/imap/ssl'),
(3, 'IMAP+TLS', '/imap/tls'),
(4, 'IMAP+SSL/No-validate', '/imap/ssl/novalidate-cert');
-- --------------------------------------------------------
--
-- Table structure for table `migrations`
--
CREATE TABLE IF NOT EXISTS `migrations` (
`migration` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`batch` int(11) NOT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
--
-- Dumping data for table `migrations`
--
INSERT INTO `migrations` (`migration`, `batch`) VALUES
('2016_02_16_140450_create_banlist_table', 1),
('2016_02_16_140450_create_canned_response_table', 1),
('2016_02_16_140450_create_custom_form_fields_table', 1),
('2016_02_16_140450_create_custom_forms_table', 1),
('2016_02_16_140450_create_date_format_table', 1),
('2016_02_16_140450_create_date_time_format_table', 1),
('2016_02_16_140450_create_department_table', 1),
('2016_02_16_140450_create_emails_table', 1),
('2016_02_16_140450_create_group_assign_department_table', 1),
('2016_02_16_140450_create_groups_table', 1),
('2016_02_16_140450_create_help_topic_table', 1),
('2016_02_16_140450_create_kb_article_relationship_table', 1),
('2016_02_16_140450_create_kb_article_table', 1),
('2016_02_16_140450_create_kb_category_table', 1),
('2016_02_16_140450_create_kb_comment_table', 1),
('2016_02_16_140450_create_kb_pages_table', 1),
('2016_02_16_140450_create_kb_settings_table', 1),
('2016_02_16_140450_create_languages_table', 1),
('2016_02_16_140450_create_log_notification_table', 1),
('2016_02_16_140450_create_mailbox_protocol_table', 1),
('2016_02_16_140450_create_organization_table', 1),
('2016_02_16_140450_create_password_resets_table', 1),
('2016_02_16_140450_create_plugins_table', 1),
('2016_02_16_140450_create_settings_alert_notice_table', 1),
('2016_02_16_140450_create_settings_auto_response_table', 1),
('2016_02_16_140450_create_settings_company_table', 1),
('2016_02_16_140450_create_settings_email_table', 1),
('2016_02_16_140450_create_settings_ratings_table', 1),
('2016_02_16_140450_create_settings_system_table', 1),
('2016_02_16_140450_create_settings_ticket_table', 1),
('2016_02_16_140450_create_sla_plan_table', 1),
('2016_02_16_140450_create_team_assign_agent_table', 1),
('2016_02_16_140450_create_teams_table', 1),
('2016_02_16_140450_create_template_table', 1),
('2016_02_16_140450_create_ticket_attachment_table', 1),
('2016_02_16_140450_create_ticket_collaborator_table', 1),
('2016_02_16_140450_create_ticket_form_data_table', 1),
('2016_02_16_140450_create_ticket_priority_table', 1),
('2016_02_16_140450_create_ticket_source_table', 1),
('2016_02_16_140450_create_ticket_status_table', 1),
('2016_02_16_140450_create_ticket_thread_table', 1),
('2016_02_16_140450_create_tickets_table', 1),
('2016_02_16_140450_create_time_format_table', 1),
('2016_02_16_140450_create_timezone_table', 1),
('2016_02_16_140450_create_user_assign_organization_table', 1),
('2016_02_16_140450_create_users_table', 1),
('2016_02_16_140450_create_version_check_table', 1),
('2016_02_16_140450_create_widgets_table', 1),
('2016_02_16_140454_add_foreign_keys_to_canned_response_table', 1),
('2016_02_16_140454_add_foreign_keys_to_department_table', 1),
('2016_02_16_140454_add_foreign_keys_to_emails_table', 1),
('2016_02_16_140454_add_foreign_keys_to_group_assign_department_table', 1),
('2016_02_16_140454_add_foreign_keys_to_help_topic_table', 1),
('2016_02_16_140454_add_foreign_keys_to_kb_article_relationship_table', 1),
('2016_02_16_140454_add_foreign_keys_to_kb_comment_table', 1),
('2016_02_16_140454_add_foreign_keys_to_organization_table', 1),
('2016_02_16_140454_add_foreign_keys_to_settings_system_table', 1),
('2016_02_16_140454_add_foreign_keys_to_team_assign_agent_table', 1),
('2016_02_16_140454_add_foreign_keys_to_teams_table', 1),
('2016_02_16_140454_add_foreign_keys_to_ticket_attachment_table', 1),
('2016_02_16_140454_add_foreign_keys_to_ticket_collaborator_table', 1),
('2016_02_16_140454_add_foreign_keys_to_ticket_form_data_table', 1),
('2016_02_16_140454_add_foreign_keys_to_ticket_thread_table', 1),
('2016_02_16_140454_add_foreign_keys_to_tickets_table', 1),
('2016_02_16_140454_add_foreign_keys_to_user_assign_organization_table', 1),
('2016_02_16_140454_add_foreign_keys_to_users_table', 1),
('2016_03_31_061239_create_notifications_table', 1),
('2016_03_31_061534_create_notification_types_table', 1),
('2016_03_31_061740_create_user_notification_table', 1),
('2016_04_18_115852_create_workflow_name_table', 1),
('2016_04_18_115900_create_workflow_rule_table', 1),
('2016_04_18_115908_create_workflow_action_table', 1),
('2016_05_10_102423_create_country_code_table', 1),
('2016_05_10_102604_create_bar_notifications_table', 1),
('2016_05_11_105244_create_api_settings_table', 1),
('2016_05_19_055008_create_workflow_close_table', 1),
('2016_06_02_072210_create_common_settings_table', 1),
('2016_06_02_074913_create_login_attempts_table', 1),
('2016_06_02_080005_create_ratings_table', 1),
('2016_06_02_081020_create_rating_ref_table', 1),
('2016_06_02_090225_create_settings_security_table', 1),
('2016_06_02_090628_create_templates_table', 1),
('2016_06_02_094409_create_template_sets_table', 1),
('2016_06_02_094420_create_template_types_table', 1),
('2016_06_02_095357_create_ticket_token_table', 1);
-- --------------------------------------------------------
--
-- Table structure for table `notifications`
--
CREATE TABLE IF NOT EXISTS `notifications` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`model_id` int(11) NOT NULL,
`userid_created` int(11) NOT NULL,
`type_id` int(11) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=3 ;
--
-- Dumping data for table `notifications`
--
INSERT INTO `notifications` (`id`, `model_id`, `userid_created`, `type_id`, `created_at`, `updated_at`) VALUES
(1, 1, 2, 3, '2016-06-14 09:18:09', '2016-06-14 09:18:09'),
(2, 1, 1, 2, '2016-06-14 09:18:37', '2016-06-14 09:18:37');
-- --------------------------------------------------------
--
-- Table structure for table `notification_types`
--
CREATE TABLE IF NOT EXISTS `notification_types` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`message` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`type` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`icon_class` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=4 ;
--
-- Dumping data for table `notification_types`
--
INSERT INTO `notification_types` (`id`, `message`, `type`, `icon_class`, `created_at`, `updated_at`) VALUES
(1, 'A new user is registered', 'registration', 'fa fa-user', '2016-06-14 09:06:58', '2016-06-14 09:06:58'),
(2, 'You have a new reply on this ticket', 'reply', 'fa fa-envelope', '2016-06-14 09:06:58', '2016-06-14 09:06:58'),
(3, 'A new ticket has been created', 'new_ticket', 'fa fa-envelope', '2016-06-14 09:06:58', '2016-06-14 09:06:58');
-- --------------------------------------------------------
--
-- Table structure for table `organization`
--
CREATE TABLE IF NOT EXISTS `organization` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`phone` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`website` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`address` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`head` int(10) unsigned DEFAULT NULL,
`internal_notes` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `head` (`head`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `password_resets`
--
CREATE TABLE IF NOT EXISTS `password_resets` (
`email` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`token` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
KEY `password_resets_email_index` (`email`),
KEY `password_resets_token_index` (`token`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
-- --------------------------------------------------------
--
-- Table structure for table `plugins`
--
CREATE TABLE IF NOT EXISTS `plugins` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`path` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`status` int(11) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `ratings`
--
CREATE TABLE IF NOT EXISTS `ratings` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`display_order` int(11) NOT NULL,
`allow_modification` int(11) NOT NULL,
`rating_scale` int(11) NOT NULL,
`rating_area` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`restrict` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=3 ;
--
-- Dumping data for table `ratings`
--
INSERT INTO `ratings` (`id`, `name`, `display_order`, `allow_modification`, `rating_scale`, `rating_area`, `restrict`, `created_at`, `updated_at`) VALUES
(1, 'OverAll Satisfaction', 1, 1, 5, 'Helpdesk Area', '', '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(2, 'Reply Rating', 1, 1, 5, 'Comment Area', '', '2016-06-14 09:07:17', '2016-06-14 09:07:17');
-- --------------------------------------------------------
--
-- Table structure for table `rating_ref`
--
CREATE TABLE IF NOT EXISTS `rating_ref` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`rating_id` int(11) NOT NULL,
`ticket_id` int(11) NOT NULL,
`thread_id` int(11) NOT NULL,
`rating_value` int(11) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `settings_alert_notice`
--
CREATE TABLE IF NOT EXISTS `settings_alert_notice` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`ticket_status` tinyint(1) NOT NULL,
`ticket_admin_email` tinyint(1) NOT NULL,
`ticket_department_manager` tinyint(1) NOT NULL,
`ticket_department_member` tinyint(1) NOT NULL,
`ticket_organization_accmanager` tinyint(1) NOT NULL,
`message_status` tinyint(1) NOT NULL,
`message_last_responder` tinyint(1) NOT NULL,
`message_assigned_agent` tinyint(1) NOT NULL,
`message_department_manager` tinyint(1) NOT NULL,
`message_organization_accmanager` tinyint(1) NOT NULL,
`internal_status` tinyint(1) NOT NULL,
`internal_last_responder` tinyint(1) NOT NULL,
`internal_assigned_agent` tinyint(1) NOT NULL,
`internal_department_manager` tinyint(1) NOT NULL,
`assignment_status` tinyint(1) NOT NULL,
`assignment_assigned_agent` tinyint(1) NOT NULL,
`assignment_team_leader` tinyint(1) NOT NULL,
`assignment_team_member` tinyint(1) NOT NULL,
`transfer_status` tinyint(1) NOT NULL,
`transfer_assigned_agent` tinyint(1) NOT NULL,
`transfer_department_manager` tinyint(1) NOT NULL,
`transfer_department_member` tinyint(1) NOT NULL,
`overdue_status` tinyint(1) NOT NULL,
`overdue_assigned_agent` tinyint(1) NOT NULL,
`overdue_department_manager` tinyint(1) NOT NULL,
`overdue_department_member` tinyint(1) NOT NULL,
`system_error` tinyint(1) NOT NULL,
`sql_error` tinyint(1) NOT NULL,
`excessive_failure` tinyint(1) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `settings_alert_notice`
--
INSERT INTO `settings_alert_notice` (`id`, `ticket_status`, `ticket_admin_email`, `ticket_department_manager`, `ticket_department_member`, `ticket_organization_accmanager`, `message_status`, `message_last_responder`, `message_assigned_agent`, `message_department_manager`, `message_organization_accmanager`, `internal_status`, `internal_last_responder`, `internal_assigned_agent`, `internal_department_manager`, `assignment_status`, `assignment_assigned_agent`, `assignment_team_leader`, `assignment_team_member`, `transfer_status`, `transfer_assigned_agent`, `transfer_department_manager`, `transfer_department_member`, `overdue_status`, `overdue_assigned_agent`, `overdue_department_manager`, `overdue_department_member`, `system_error`, `sql_error`, `excessive_failure`, `created_at`, `updated_at`) VALUES
(1, 1, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, '2016-06-14 09:07:06', '2016-06-14 09:07:06');
-- --------------------------------------------------------
--
-- Table structure for table `settings_auto_response`
--
CREATE TABLE IF NOT EXISTS `settings_auto_response` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`new_ticket` tinyint(1) NOT NULL,
`agent_new_ticket` tinyint(1) NOT NULL,
`submitter` tinyint(1) NOT NULL,
`participants` tinyint(1) NOT NULL,
`overlimit` tinyint(1) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `settings_auto_response`
--
INSERT INTO `settings_auto_response` (`id`, `new_ticket`, `agent_new_ticket`, `submitter`, `participants`, `overlimit`, `created_at`, `updated_at`) VALUES
(1, 1, 1, 0, 0, 0, '2016-06-14 09:07:06', '2016-06-14 09:07:06');
-- --------------------------------------------------------
--
-- Table structure for table `settings_company`
--
CREATE TABLE IF NOT EXISTS `settings_company` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`company_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`website` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`phone` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`address` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`landing_page` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`offline_page` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`thank_page` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`logo` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`use_logo` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `settings_company`
--
INSERT INTO `settings_company` (`id`, `company_name`, `website`, `phone`, `address`, `landing_page`, `offline_page`, `thank_page`, `logo`, `use_logo`, `created_at`, `updated_at`) VALUES
(1, 'ABC Company', '', '', '', '', '', '', '', '0', '2016-06-14 09:07:06', '2016-06-14 09:10:04');
-- --------------------------------------------------------
--
-- Table structure for table `settings_email`
--
CREATE TABLE IF NOT EXISTS `settings_email` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`template` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`sys_email` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
`alert_email` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`admin_email` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`mta` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`email_fetching` tinyint(1) NOT NULL,
`notification_cron` tinyint(1) NOT NULL,
`strip` tinyint(1) NOT NULL,
`separator` tinyint(1) NOT NULL,
`all_emails` tinyint(1) NOT NULL,
`email_collaborator` tinyint(1) NOT NULL,
`attachment` tinyint(1) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `settings_email`
--
INSERT INTO `settings_email` (`id`, `template`, `sys_email`, `alert_email`, `admin_email`, `mta`, `email_fetching`, `notification_cron`, `strip`, `separator`, `all_emails`, `email_collaborator`, `attachment`, `created_at`, `updated_at`) VALUES
(1, 'default', NULL, '', '', '', 1, 1, 0, 0, 1, 1, 1, '2016-06-14 09:07:06', '2016-06-14 09:07:06');
-- --------------------------------------------------------
--
-- Table structure for table `settings_ratings`
--
CREATE TABLE IF NOT EXISTS `settings_ratings` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`rating_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`publish` int(11) NOT NULL,
`modify` int(11) NOT NULL,
`slug` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
UNIQUE KEY `settings_ratings_slug_unique` (`slug`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `settings_security`
--
CREATE TABLE IF NOT EXISTS `settings_security` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`lockout_message` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`backlist_offender` int(11) NOT NULL,
`backlist_threshold` int(11) NOT NULL,
`lockout_period` int(11) NOT NULL,
`days_to_keep_logs` int(11) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `settings_security`
--
INSERT INTO `settings_security` (`id`, `lockout_message`, `backlist_offender`, `backlist_threshold`, `lockout_period`, `days_to_keep_logs`, `created_at`, `updated_at`) VALUES
(1, 'You have been locked out of application due to too many failed login attempts.', 0, 15, 15, 0, '2016-06-14 09:07:16', '2016-06-14 09:07:16');
-- --------------------------------------------------------
--
-- Table structure for table `settings_system`
--
CREATE TABLE IF NOT EXISTS `settings_system` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`status` tinyint(1) NOT NULL,
`url` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`department` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`page_size` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`log_level` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`purge_log` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`api_enable` int(11) NOT NULL,
`api_key_mandatory` int(11) NOT NULL,
`api_key` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`name_format` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`time_farmat` int(10) unsigned DEFAULT NULL,
`date_format` int(10) unsigned DEFAULT NULL,
`date_time_format` int(10) unsigned DEFAULT NULL,
`day_date_time` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`time_zone` int(10) unsigned DEFAULT NULL,
`content` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`version` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `time_farmat` (`time_farmat`),
KEY `date_format` (`date_format`),
KEY `date_time_format` (`date_time_format`),
KEY `time_zone` (`time_zone`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `settings_system`
--
INSERT INTO `settings_system` (`id`, `status`, `url`, `name`, `department`, `page_size`, `log_level`, `purge_log`, `api_enable`, `api_key_mandatory`, `api_key`, `name_format`, `time_farmat`, `date_format`, `date_time_format`, `day_date_time`, `time_zone`, `content`, `version`, `created_at`, `updated_at`) VALUES
(1, 1, '', '<b>ABC</b> SUPPORT CENTER', '1', '', '', '', 0, 0, '', '', NULL, NULL, 1, '', 79, '', '', '2016-06-14 09:07:18', '2016-06-14 09:10:38');
-- --------------------------------------------------------
--
-- Table structure for table `settings_ticket`
--
CREATE TABLE IF NOT EXISTS `settings_ticket` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`num_format` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`num_sequence` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`priority` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`sla` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`help_topic` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`max_open_ticket` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`collision_avoid` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`lock_ticket_frequency` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
`captcha` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`status` tinyint(1) NOT NULL,
`claim_response` tinyint(1) NOT NULL,
`assigned_ticket` tinyint(1) NOT NULL,
`answered_ticket` tinyint(1) NOT NULL,
`agent_mask` tinyint(1) NOT NULL,
`html` tinyint(1) NOT NULL,
`client_update` tinyint(1) NOT NULL,
`max_file_size` tinyint(1) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `settings_ticket`
--
INSERT INTO `settings_ticket` (`id`, `num_format`, `num_sequence`, `priority`, `sla`, `help_topic`, `max_open_ticket`, `collision_avoid`, `lock_ticket_frequency`, `captcha`, `status`, `claim_response`, `assigned_ticket`, `answered_ticket`, `agent_mask`, `html`, `client_update`, `max_file_size`, `created_at`, `updated_at`) VALUES
(1, '#ABCD 1234 1234567', '0', '1', '2', '1', '', '2', '0', '', 1, 0, 0, 0, 0, 0, 0, 0, '2016-06-14 09:07:06', '2016-06-14 09:07:06');
-- --------------------------------------------------------
--
-- Table structure for table `sla_plan`
--
CREATE TABLE IF NOT EXISTS `sla_plan` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`grace_period` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`admin_note` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`status` tinyint(1) NOT NULL,
`transient` tinyint(1) NOT NULL,
`ticket_overdue` tinyint(1) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=4 ;
--
-- Dumping data for table `sla_plan`
--
INSERT INTO `sla_plan` (`id`, `name`, `grace_period`, `admin_note`, `status`, `transient`, `ticket_overdue`, `created_at`, `updated_at`) VALUES
(1, 'Sla 1', '6 Hours', '', 1, 0, 0, '2016-06-14 09:07:04', '2016-06-14 09:07:04'),
(2, 'Sla 2', '12 Hours', '', 1, 0, 0, '2016-06-14 09:07:04', '2016-06-14 09:07:04'),
(3, 'Sla 3', '24 Hours', '', 1, 0, 0, '2016-06-14 09:07:04', '2016-06-14 09:07:04');
-- --------------------------------------------------------
--
-- Table structure for table `teams`
--
CREATE TABLE IF NOT EXISTS `teams` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`status` tinyint(1) NOT NULL,
`team_lead` int(10) unsigned DEFAULT NULL,
`assign_alert` tinyint(1) NOT NULL,
`admin_notes` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `team_lead` (`team_lead`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=4 ;
--
-- Dumping data for table `teams`
--
INSERT INTO `teams` (`id`, `name`, `status`, `team_lead`, `assign_alert`, `admin_notes`, `created_at`, `updated_at`) VALUES
(1, 'Level 1 Support', 1, NULL, 0, '', '2016-06-14 09:07:05', '2016-06-14 09:07:05'),
(2, 'Level 2 Support', 0, NULL, 0, '', '2016-06-14 09:07:05', '2016-06-14 09:07:05'),
(3, 'Developer', 0, NULL, 0, '', '2016-06-14 09:07:05', '2016-06-14 09:07:05');
-- --------------------------------------------------------
--
-- Table structure for table `team_assign_agent`
--
CREATE TABLE IF NOT EXISTS `team_assign_agent` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`team_id` int(10) unsigned DEFAULT NULL,
`agent_id` int(10) unsigned DEFAULT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `team_id` (`team_id`),
KEY `agent_id` (`agent_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `template`
--
CREATE TABLE IF NOT EXISTS `template` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`status` tinyint(1) NOT NULL,
`template_set_to_clone` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`language` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`internal_note` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `templates`
--
CREATE TABLE IF NOT EXISTS `templates` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`variable` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`type` int(11) NOT NULL,
`subject` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`message` text COLLATE utf8_unicode_ci NOT NULL,
`description` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`set_id` int(11) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=13 ;
--
-- Dumping data for table `templates`
--
INSERT INTO `templates` (`id`, `name`, `variable`, `type`, `subject`, `message`, `description`, `set_id`, `created_at`, `updated_at`) VALUES
(1, 'assign-ticket', '', 1, '', '<div>Hello {!!$ticket_agent_name!!},<br /><br />Ticket No: {!!$ticket_number!!}<br />Has been assigned to you by {!!$ticket_assigner!!} <br /><br />Thank You<br />Kind Regards,<br />{!!$system_from!!}</div>', '', 1, '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(2, 'check-ticket', '', 2, '', '<div>Hello {!!$user!!},<br /><br />Click the link below to view your Requested ticket<br />{!!$ticket_link_with_number!!}<br /><br />Kind Regards,<br />{!!$system_from!!} </div>', '', 1, '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(3, 'close-ticket', '', 3, '', '<div>Hello,<br /><br />This message is regarding your ticket ID {!!$ticket_number!!}. We are changing the status of this ticket to "Closed" as the issue appears to be resolved.<br /><br />Thank you<br />Kind regards,<br /> {!!$system_from!!} <br /><br /></div>', '', 1, '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(4, 'create-ticket', '', 4, '', '<div><span>Hello {!!$user!!}<br /><br /></span><span>Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.<br /><br /></span><span>Ticket ID: {!!$ticket_number!!} <br /></span><span>{!!$department_sign!!}<br /></span>You can check the status of or update this ticket online at: {!!$system_link!!}</div>', '', 1, '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(5, 'create-ticket-agent', '', 5, '', '<div>Hello {!!$ticket_agent_name!!},       <br /><br />New ticket {!!$ticket_number!!} created <br />From<br />Name :- {!!$ticket_client_name!!}    <br />E-mail :- {!!$ticket_client_email!!}   <br /><br />{!!$content!!}     <br /><br />Kind Regards,<br />{!!$system_from!!}</div><br />', '', 1, '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(6, 'create-ticket-by-agent', '', 6, '', '<div>{!!$content!!}<br /><br />{!!$agent_sign!!}<br /><br />You can check the status of or update this ticket online at: {!!$system_link!!}</div>', '', 1, '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(7, 'error-report', '', 7, '', '&nbsp; {!!$system_error!!} &nbsp;', '', 1, '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(8, 'registration-notification', '', 8, '', '<span></span><p>Hello {!!$user!!} , </p><p>This email is confirmation that you are now registered at our helpdesk.</p><p>Registered Email: {!!$email_address!!}</p><p>Password: {!!$user_password!!}</p><p>You can visit the helpdesk to browse articles and contact us at any time: {!!$system_link!!}</p><p>Thank You.</p><p>Kind Regards,</p><p>{!!$system_from!!} </p>', '', 1, '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(9, 'reset-password', '', 9, '', 'Hello {!!$user!!}<br /><br />You asked to reset your password. To do so, please click this link:<br /><br />{!!$password_reset_link!!}<br /><br /><br />This will let you change your password to something new. If you did not ask for this, do not worry, we will keep your password safe.<br /><br />Thank You.<br /><br />Kind Regards,<br /><br /> {!!$system_from!!}', '', 1, '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(10, 'ticket-reply', '', 10, '', '<span></span><div><span></span><p>{!!$content!!}   <br /></p><p>{!!$agent_sign!!} </p><p>Ticket Details</p><p>Ticket ID: {!!$ticket_number!!}     </p><div><br /></div><br /></div><div><br /></div>', '', 1, '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(11, 'ticket-reply-agent', '', 11, '', '<div>Hello {!!$ticket_agent_name!!},<b><br /></b>A reply been made to ticket {!!$ticket_number!!}<b><br /></b>From<br />Name: {!!$ticket_client_name!!}<br />E-mail: {!!$ticket_client_email!!}<b><br /></b>{!!$content!!}<b><br /></b>Kind Regards,<br />{!!$system_from!!}</div>', '', 1, '2016-06-14 09:07:17', '2016-06-14 09:07:17'),
(12, 'registration', '', 12, '', '<span></span><p>Hello {!!$user!!} , </p><p>This email is confirmation that you are now registered at our helpdesk.</p><p>Registered Email: {!!$email_address!!}</p><p>Please click on the below link to activate your account and Login to the system {!!$password_reset_link!!}</p><p>Thank You.</p><p>Kind Regards,</p><p>{!!$system_from!!} </p>', '', 1, '2016-06-14 09:07:17', '2016-06-14 09:07:17');
-- --------------------------------------------------------
--
-- Table structure for table `template_sets`
--
CREATE TABLE IF NOT EXISTS `template_sets` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`active` int(11) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `template_sets`
--
INSERT INTO `template_sets` (`id`, `name`, `active`, `created_at`, `updated_at`) VALUES
(1, 'default', 1, '2016-06-14 09:07:16', '2016-06-14 09:07:16');
-- --------------------------------------------------------
--
-- Table structure for table `template_types`
--
CREATE TABLE IF NOT EXISTS `template_types` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=13 ;
--
-- Dumping data for table `template_types`
--
INSERT INTO `template_types` (`id`, `name`, `created_at`, `updated_at`) VALUES
(1, 'assign-ticket', '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(2, 'check-ticket', '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(3, 'close-ticket', '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(4, 'create-ticket', '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(5, 'create-ticket-agent', '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(6, 'create-ticket-by-agent', '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(7, 'error-report', '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(8, 'registration-notification', '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(9, 'reset-password', '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(10, 'ticket-reply', '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(11, 'ticket-reply-agent', '2016-06-14 09:07:16', '2016-06-14 09:07:16'),
(12, 'registration', '2016-06-14 09:07:16', '2016-06-14 09:07:16');
-- --------------------------------------------------------
--
-- Table structure for table `tickets`
--
CREATE TABLE IF NOT EXISTS `tickets` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`ticket_number` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`user_id` int(10) unsigned DEFAULT NULL,
`dept_id` int(10) unsigned DEFAULT NULL,
`team_id` int(10) unsigned DEFAULT NULL,
`priority_id` int(10) unsigned DEFAULT NULL,
`sla` int(10) unsigned DEFAULT NULL,
`help_topic_id` int(10) unsigned DEFAULT NULL,
`status` int(10) unsigned DEFAULT NULL,
`rating` tinyint(1) NOT NULL,
`ratingreply` tinyint(1) NOT NULL,
`flags` int(11) NOT NULL,
`ip_address` int(11) NOT NULL,
`assigned_to` int(10) unsigned DEFAULT NULL,
`lock_by` int(11) NOT NULL,
`lock_at` datetime DEFAULT NULL,
`source` int(10) unsigned DEFAULT NULL,
`isoverdue` int(11) NOT NULL,
`reopened` int(11) NOT NULL,
`isanswered` int(11) NOT NULL,
`html` int(11) NOT NULL,
`is_deleted` int(11) NOT NULL,
`closed` int(11) NOT NULL,
`is_transferred` tinyint(1) NOT NULL,
`transferred_at` datetime NOT NULL,
`reopened_at` datetime DEFAULT NULL,
`duedate` datetime DEFAULT NULL,
`closed_at` datetime DEFAULT NULL,
`last_message_at` datetime DEFAULT NULL,
`last_response_at` datetime DEFAULT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `user_id` (`user_id`),
KEY `dept_id` (`dept_id`),
KEY `team_id` (`team_id`),
KEY `priority_id` (`priority_id`),
KEY `sla` (`sla`),
KEY `help_topic_id` (`help_topic_id`),
KEY `status` (`status`),
KEY `assigned_to` (`assigned_to`),
KEY `source` (`source`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `tickets`
--
INSERT INTO `tickets` (`id`, `ticket_number`, `user_id`, `dept_id`, `team_id`, `priority_id`, `sla`, `help_topic_id`, `status`, `rating`, `ratingreply`, `flags`, `ip_address`, `assigned_to`, `lock_by`, `lock_at`, `source`, `isoverdue`, `reopened`, `isanswered`, `html`, `is_deleted`, `closed`, `is_transferred`, `transferred_at`, `reopened_at`, `duedate`, `closed_at`, `last_message_at`, `last_response_at`, `created_at`, `updated_at`) VALUES
(1, 'AAAB-0001-0000001', 2, 1, NULL, 1, 1, 1, 1, 0, 0, 0, 0, 1, 0, NULL, 3, 0, 0, 1, 0, 0, 0, 0, '0000-00-00 00:00:00', NULL, '2016-06-14 20:48:09', NULL, NULL, NULL, '2016-06-14 09:18:09', '2016-06-14 09:18:37');
-- --------------------------------------------------------
--
-- Table structure for table `ticket_attachment`
--
CREATE TABLE IF NOT EXISTS `ticket_attachment` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`thread_id` int(10) unsigned DEFAULT NULL,
`size` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`type` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`poster` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
`file` mediumblob,
PRIMARY KEY (`id`),
KEY `thread_id` (`thread_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `ticket_collaborator`
--
CREATE TABLE IF NOT EXISTS `ticket_collaborator` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`isactive` tinyint(1) NOT NULL,
`ticket_id` int(10) unsigned DEFAULT NULL,
`user_id` int(10) unsigned DEFAULT NULL,
`role` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `ticket_id` (`ticket_id`),
KEY `user_id` (`user_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `ticket_form_data`
--
CREATE TABLE IF NOT EXISTS `ticket_form_data` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`ticket_id` int(10) unsigned DEFAULT NULL,
`title` text COLLATE utf8_unicode_ci NOT NULL,
`content` text COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `ticket_id` (`ticket_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `ticket_priority`
--
CREATE TABLE IF NOT EXISTS `ticket_priority` (
`priority_id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`priority` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`priority_desc` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`priority_color` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`priority_urgency` tinyint(1) NOT NULL,
`ispublic` tinyint(1) NOT NULL,
PRIMARY KEY (`priority_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=5 ;
--
-- Dumping data for table `ticket_priority`
--
INSERT INTO `ticket_priority` (`priority_id`, `priority`, `priority_desc`, `priority_color`, `priority_urgency`, `ispublic`) VALUES
(1, 'Low', 'Low', 'info', 4, 1),
(2, 'Normal', 'Normal', 'info', 3, 1),
(3, 'High', 'High', 'warning', 2, 1),
(4, 'Emergency', 'Emergency', 'danger', 1, 1);
-- --------------------------------------------------------
--
-- Table structure for table `ticket_source`
--
CREATE TABLE IF NOT EXISTS `ticket_source` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`value` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=4 ;
--
-- Dumping data for table `ticket_source`
--
INSERT INTO `ticket_source` (`id`, `name`, `value`) VALUES
(1, 'web', 'Web'),
(2, 'email', 'E-mail'),
(3, 'agent', 'Agent Panel');
-- --------------------------------------------------------
--
-- Table structure for table `ticket_status`
--
CREATE TABLE IF NOT EXISTS `ticket_status` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`state` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`mode` int(11) NOT NULL,
`message` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`flags` int(11) NOT NULL,
`sort` int(11) NOT NULL,
`email_user` int(11) NOT NULL,
`icon_class` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`properties` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=6 ;
--
-- Dumping data for table `ticket_status`
--
INSERT INTO `ticket_status` (`id`, `name`, `state`, `mode`, `message`, `flags`, `sort`, `email_user`, `icon_class`, `properties`, `created_at`, `updated_at`) VALUES
(1, 'Open', 'open', 3, 'Ticket have been Reopened by', 0, 1, 0, '', 'Open tickets.', '2016-06-14 09:07:04', '2016-06-14 09:07:04'),
(2, 'Resolved', 'closed', 1, 'Ticket have been Resolved by', 0, 2, 0, '', 'Resolved tickets.', '2016-06-14 09:07:04', '2016-06-14 09:07:04'),
(3, 'Closed', 'closed', 3, 'Ticket have been Closed by', 0, 3, 0, '', 'Closed tickets. Tickets will still be accessible on client and staff panels.', '2016-06-14 09:07:04', '2016-06-14 09:07:04'),
(4, 'Archived', 'archived', 3, 'Ticket have been Archived by', 0, 4, 0, '', 'Tickets only adminstratively available but no longer accessible on ticket queues and client panel.', '2016-06-14 09:07:04', '2016-06-14 09:07:04'),
(5, 'Deleted', 'deleted', 3, 'Ticket have been Deleted by', 0, 5, 0, '', 'Tickets queued for deletion. Not accessible on ticket queues.', '2016-06-14 09:07:04', '2016-06-14 09:07:04');
-- --------------------------------------------------------
--
-- Table structure for table `ticket_thread`
--
CREATE TABLE IF NOT EXISTS `ticket_thread` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`ticket_id` int(10) unsigned DEFAULT NULL,
`user_id` int(10) unsigned DEFAULT NULL,
`poster` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`source` int(10) unsigned DEFAULT NULL,
`reply_rating` int(11) NOT NULL,
`rating_count` int(11) NOT NULL,
`is_internal` tinyint(1) NOT NULL,
`title` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`body` text COLLATE utf8_unicode_ci NOT NULL,
`format` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`ip_address` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `ticket_id_2` (`ticket_id`),
KEY `user_id` (`user_id`),
KEY `source` (`source`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=3 ;
--
-- Dumping data for table `ticket_thread`
--
INSERT INTO `ticket_thread` (`id`, `ticket_id`, `user_id`, `poster`, `source`, `reply_rating`, `rating_count`, `is_internal`, `title`, `body`, `format`, `ip_address`, `created_at`, `updated_at`) VALUES
(1, 1, 2, 'client', NULL, 0, 0, 0, 'Sewing defects', 'Hi ABC Team, <br /><br />We have taken delivery of the consignment sent against B/No.123789 dated 3th May 2016.<br /><br />On opening the parcel, we have observed that 3 items of "Jake and jones T-shirt" are not there. We shall, therefore, appreciate your sending us the same through registered post. Alternatively please issue us the necessary credit note.<br /><br />Yours faithfully, For Excel Packaging', '', '', '2016-06-14 09:18:09', '2016-06-14 09:18:09'),
(2, 1, 1, 'support', NULL, 0, 0, 0, '', 'Hi Client,<br /><br />We will be looking into your issue. <br /><br />Thanks<br /><span>Regards ABC team.</span>', '', '', '2016-06-14 09:18:37', '2016-06-14 09:18:37');
-- --------------------------------------------------------
--
-- Table structure for table `ticket_token`
--
CREATE TABLE IF NOT EXISTS `ticket_token` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`ticket_id` int(11) NOT NULL,
`token` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `timezone`
--
CREATE TABLE IF NOT EXISTS `timezone` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`location` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=114 ;
--
-- Dumping data for table `timezone`
--
INSERT INTO `timezone` (`id`, `name`, `location`) VALUES
(1, 'Pacific/Midway', '(GMT-11:00) Midway Island'),
(2, 'US/Samoa', '(GMT-11:00) Samoa'),
(3, 'US/Hawaii', '(GMT-10:00) Hawaii'),
(4, 'US/Alaska', '(GMT-09:00) Alaska'),
(5, 'US/Pacific', '(GMT-08:00) Pacific Time (US &amp; Canada)'),
(6, 'America/Tijuana', '(GMT-08:00) Tijuana'),
(7, 'US/Arizona', '(GMT-07:00) Arizona'),
(8, 'US/Mountain', '(GMT-07:00) Mountain Time (US &amp; Canada)'),
(9, 'America/Chihuahua', '(GMT-07:00) Chihuahua'),
(10, 'America/Mazatlan', '(GMT-07:00) Mazatlan'),
(11, 'America/Mexico_City', '(GMT-06:00) Mexico City'),
(12, 'America/Monterrey', '(GMT-06:00) Monterrey'),
(13, 'Canada/Saskatchewan', '(GMT-06:00) Saskatchewan'),
(14, 'US/Central', '(GMT-06:00) Central Time (US &amp; Canada)'),
(15, 'US/Eastern', '(GMT-05:00) Eastern Time (US &amp; Canada)'),
(16, 'US/East-Indiana', '(GMT-05:00) Indiana (East)'),
(17, 'America/Bogota', '(GMT-05:00) Bogota'),
(18, 'America/Lima', '(GMT-05:00) Lima'),
(19, 'America/Caracas', '(GMT-04:30) Caracas'),
(20, 'Canada/Atlantic', '(GMT-04:00) Atlantic Time (Canada)'),
(21, 'America/La_Paz', '(GMT-04:00) La Paz'),
(22, 'America/Santiago', '(GMT-04:00) Santiago'),
(23, 'Canada/Newfoundland', '(GMT-03:30) Newfoundland'),
(24, 'America/Buenos_Aires', '(GMT-03:00) Buenos Aires'),
(25, 'Greenland', '(GMT-03:00) Greenland'),
(26, 'Atlantic/Stanley', '(GMT-02:00) Stanley'),
(27, 'Atlantic/Azores', '(GMT-01:00) Azores'),
(28, 'Atlantic/Cape_Verde', '(GMT-01:00) Cape Verde Is.'),
(29, 'Africa/Casablanca', '(GMT) Casablanca'),
(30, 'Europe/Dublin', '(GMT) Dublin'),
(31, 'Europe/Lisbon', '(GMT) Lisbon'),
(32, 'Europe/London', '(GMT) London'),
(33, 'Africa/Monrovia', '(GMT) Monrovia'),
(34, 'Europe/Amsterdam', '(GMT+01:00) Amsterdam'),
(35, 'Europe/Belgrade', '(GMT+01:00) Belgrade'),
(36, 'Europe/Berlin', '(GMT+01:00) Berlin'),
(37, 'Europe/Bratislava', '(GMT+01:00) Bratislava'),
(38, 'Europe/Brussels', '(GMT+01:00) Brussels'),
(39, 'Europe/Budapest', '(GMT+01:00) Budapest'),
(40, 'Europe/Copenhagen', '(GMT+01:00) Copenhagen'),
(41, 'Europe/Ljubljana', '(GMT+01:00) Ljubljana'),
(42, 'Europe/Madrid', '(GMT+01:00) Madrid'),
(43, 'Europe/Paris', '(GMT+01:00) Paris'),
(44, 'Europe/Prague', '(GMT+01:00) Prague'),
(45, 'Europe/Rome', '(GMT+01:00) Rome'),
(46, 'Europe/Sarajevo', '(GMT+01:00) Sarajevo'),
(47, 'Europe/Skopje', '(GMT+01:00) Skopje'),
(48, 'Europe/Stockholm', '(GMT+01:00) Stockholm'),
(49, 'Europe/Vienna', '(GMT+01:00) Vienna'),
(50, 'Europe/Warsaw', '(GMT+01:00) Warsaw'),
(51, 'Europe/Zagreb', '(GMT+01:00) Zagreb'),
(52, 'Europe/Athens', '(GMT+02:00) Athens'),
(53, 'Europe/Bucharest', '(GMT+02:00) Bucharest'),
(54, 'Africa/Cairo', '(GMT+02:00) Cairo'),
(55, 'Africa/Harare', '(GMT+02:00) Harare'),
(56, 'Europe/Helsinki', '(GMT+02:00) Helsinki'),
(57, 'Europe/Istanbul', '(GMT+02:00) Istanbul'),
(58, 'Asia/Jerusalem', '(GMT+02:00) Jerusalem'),
(59, 'Europe/Kiev', '(GMT+02:00) Kyiv'),
(60, 'Europe/Minsk', '(GMT+02:00) Minsk'),
(61, 'Europe/Riga', '(GMT+02:00) Riga'),
(62, 'Europe/Sofia', '(GMT+02:00) Sofia'),
(63, 'Europe/Tallinn', '(GMT+02:00) Tallinn'),
(64, 'Europe/Vilnius', '(GMT+02:00) Vilnius'),
(65, 'Asia/Baghdad', '(GMT+03:00) Baghdad'),
(66, 'Asia/Kuwait', '(GMT+03:00) Kuwait'),
(67, 'Africa/Nairobi', '(GMT+03:00) Nairobi'),
(68, 'Asia/Riyadh', '(GMT+03:00) Riyadh'),
(69, 'Asia/Tehran', '(GMT+03:30) Tehran'),
(70, 'Europe/Moscow', '(GMT+04:00) Moscow'),
(71, 'Asia/Baku', '(GMT+04:00) Baku'),
(72, 'Europe/Volgograd', '(GMT+04:00) Volgograd'),
(73, 'Asia/Muscat', '(GMT+04:00) Muscat'),
(74, 'Asia/Tbilisi', '(GMT+04:00) Tbilisi'),
(75, 'Asia/Yerevan', '(GMT+04:00) Yerevan'),
(76, 'Asia/Kabul', '(GMT+04:30) Kabul'),
(77, 'Asia/Karachi', '(GMT+05:00) Karachi'),
(78, 'Asia/Tashkent', '(GMT+05:00) Tashkent'),
(79, 'Asia/Kolkata', '(GMT+05:30) Kolkata'),
(80, 'Asia/Kathmandu', '(GMT+05:45) Kathmandu'),
(81, 'Asia/Yekaterinburg', '(GMT+06:00) Ekaterinburg'),
(82, 'Asia/Almaty', '(GMT+06:00) Almaty'),
(83, 'Asia/Dhaka', '(GMT+06:00) Dhaka'),
(84, 'Asia/Novosibirsk', '(GMT+07:00) Novosibirsk'),
(85, 'Asia/Bangkok', '(GMT+07:00) Bangkok'),
(86, 'Asia/Ho_Chi_Minh', '(GMT+07.00) Ho Chi Minh'),
(87, 'Asia/Jakarta', '(GMT+07:00) Jakarta'),
(88, 'Asia/Krasnoyarsk', '(GMT+08:00) Krasnoyarsk'),
(89, 'Asia/Chongqing', '(GMT+08:00) Chongqing'),
(90, 'Asia/Hong_Kong', '(GMT+08:00) Hong Kong'),
(91, 'Asia/Kuala_Lumpur', '(GMT+08:00) Kuala Lumpur'),
(92, 'Australia/Perth', '(GMT+08:00) Perth'),
(93, 'Asia/Singapore', '(GMT+08:00) Singapore'),
(94, 'Asia/Taipei', '(GMT+08:00) Taipei'),
(95, 'Asia/Ulaanbaatar', '(GMT+08:00) Ulaan Bataar'),
(96, 'Asia/Urumqi', '(GMT+08:00) Urumqi'),
(97, 'Asia/Irkutsk', '(GMT+09:00) Irkutsk'),
(98, 'Asia/Seoul', '(GMT+09:00) Seoul'),
(99, 'Asia/Tokyo', '(GMT+09:00) Tokyo'),
(100, 'Australia/Adelaide', '(GMT+09:30) Adelaide'),
(101, 'Australia/Darwin', '(GMT+09:30) Darwin'),
(102, 'Asia/Yakutsk', '(GMT+10:00) Yakutsk'),
(103, 'Australia/Brisbane', '(GMT+10:00) Brisbane'),
(104, 'Australia/Canberra', '(GMT+10:00) Canberra'),
(105, 'Pacific/Guam', '(GMT+10:00) Guam'),
(106, 'Australia/Hobart', '(GMT+10:00) Hobart'),
(107, 'Australia/Melbourne', '(GMT+10:00) Melbourne'),
(108, 'Pacific/Port_Moresby', '(GMT+10:00) Port Moresby'),
(109, 'Australia/Sydney', '(GMT+10:00) Sydney'),
(110, 'Asia/Vladivostok', '(GMT+11:00) Vladivostok'),
(111, 'Asia/Magadan', '(GMT+12:00) Magadan'),
(112, 'Pacific/Auckland', '(GMT+12:00) Auckland'),
(113, 'Pacific/Fiji', '(GMT+12:00) Fiji');
-- --------------------------------------------------------
--
-- Table structure for table `time_format`
--
CREATE TABLE IF NOT EXISTS `time_format` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`format` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=3 ;
--
-- Dumping data for table `time_format`
--
INSERT INTO `time_format` (`id`, `format`) VALUES
(1, 'H:i:s'),
(2, 'H.i.s');
-- --------------------------------------------------------
--
-- Table structure for table `users`
--
CREATE TABLE IF NOT EXISTS `users` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`user_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`first_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`last_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`gender` tinyint(1) NOT NULL,
`email` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`ban` tinyint(1) NOT NULL,
`password` varchar(60) COLLATE utf8_unicode_ci NOT NULL,
`active` int(11) NOT NULL,
`ext` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`country_code` int(11) NOT NULL,
`phone_number` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`mobile` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`agent_sign` text COLLATE utf8_unicode_ci NOT NULL,
`account_type` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`account_status` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`assign_group` int(10) unsigned DEFAULT NULL,
`primary_dpt` int(10) unsigned DEFAULT NULL,
`agent_tzone` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`daylight_save` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`limit_access` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`directory_listing` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`vacation_mode` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`company` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`role` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`internal_note` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`profile_pic` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`remember_token` varchar(100) COLLATE utf8_unicode_ci DEFAULT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
UNIQUE KEY `users_email_unique` (`email`),
KEY `assign_group_3` (`assign_group`),
KEY `primary_dpt_2` (`primary_dpt`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=3 ;
--
-- Dumping data for table `users`
--
INSERT INTO `users` (`id`, `user_name`, `first_name`, `last_name`, `gender`, `email`, `ban`, `password`, `active`, `ext`, `country_code`, `phone_number`, `mobile`, `agent_sign`, `account_type`, `account_status`, `assign_group`, `primary_dpt`, `agent_tzone`, `daylight_save`, `limit_access`, `directory_listing`, `vacation_mode`, `company`, `role`, `internal_note`, `profile_pic`, `remember_token`, `created_at`, `updated_at`) VALUES
(1, 'demo@admin.com', 'demo', 'admin', 0, 'demo@admin.com', 0, '$2y$10$TvCyQp7lKuT7MF34IT9KwOz0e2BxYglT0HmiKdS6Po58MpKx5r9Du', 1, '', 0, '', '', '', '', '', 1, 1, '', '', '', '', '', '', 'admin', '', '', NULL, '2016-06-14 09:07:18', '2016-06-14 09:07:18'),
(2, 'demo@client.com', 'demo', 'client', 1, 'demo@client.com', 0, '$2y$10$TvCyQp7lKuT7MF34IT9KwOz0e2BxYglT0HmiKdS6Po58MpKx5r9Du', 1, '', 0, '', '', '', '', '', NULL, NULL, '', '', '', '', '', '', 'user', '', '', NULL, '2016-06-14 09:07:18', '2016-06-14 09:07:18');
-- --------------------------------------------------------
--
-- Table structure for table `user_assign_organization`
--
CREATE TABLE IF NOT EXISTS `user_assign_organization` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`org_id` int(10) unsigned DEFAULT NULL,
`user_id` int(10) unsigned DEFAULT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `org_id` (`org_id`),
KEY `user_id` (`user_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `user_notification`
--
CREATE TABLE IF NOT EXISTS `user_notification` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`notification_id` int(11) NOT NULL,
`user_id` int(11) NOT NULL,
`is_read` int(11) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=3 ;
--
-- Dumping data for table `user_notification`
--
INSERT INTO `user_notification` (`id`, `notification_id`, `user_id`, `is_read`, `created_at`, `updated_at`) VALUES
(1, 1, 1, 0, '2016-06-14 09:18:09', '2016-06-14 09:18:09'),
(2, 2, 1, 0, '2016-06-14 09:18:37', '2016-06-14 09:18:37');
-- --------------------------------------------------------
--
-- Table structure for table `version_check`
--
CREATE TABLE IF NOT EXISTS `version_check` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`current_version` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`new_version` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `version_check`
--
INSERT INTO `version_check` (`id`, `current_version`, `new_version`, `created_at`, `updated_at`) VALUES
(1, '', '', '2016-06-14 09:07:06', '2016-06-14 09:07:06');
-- --------------------------------------------------------
--
-- Table structure for table `widgets`
--
CREATE TABLE IF NOT EXISTS `widgets` (
`id` int(11) NOT NULL AUTO_INCREMENT,
`name` varchar(30) COLLATE utf8_unicode_ci DEFAULT NULL,
`title` varchar(50) COLLATE utf8_unicode_ci DEFAULT NULL,
`value` text COLLATE utf8_unicode_ci,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=21 ;
--
-- Dumping data for table `widgets`
--
INSERT INTO `widgets` (`id`, `name`, `title`, `value`, `created_at`, `updated_at`) VALUES
(1, 'footer1', 'Products', '<ul><li>Men</li><li>Women</li><li>Kids</li><li>Decor</li><li>Wedding Cloth</li></ul>', '2016-06-14 09:07:06', '2016-06-14 09:11:21'),
(2, 'footer2', 'Company', '<ul><li>About Us<br /></li><li>Road Map</li><li>Privacy Policy</li><li>Cancellation &amp; Refund Policy</li><li>Term &amp; Condition</li></ul>', '2016-06-14 09:07:06', '2016-06-14 09:12:12'),
(3, 'footer3', 'Find out More', '<ul><li>Forums<br /></li><li>News</li><li>Blog</li><li>Partner NOC Directory</li></ul>', '2016-06-14 09:07:06', '2016-06-14 09:13:03'),
(4, 'footer4', 'Contact Us', '<i>BTM Layout, No: #28<br />9th Cross First Stage BTM Layout Near Water Tank<br /></i><i>Bangalore – 560 029</i><br /><i>Karnataka – India<br /></i><i>Telephone: </i><i>+91 9999999999<br /></i><i>Email: </i><a><i>   support@abcclothing.com</i></a>', '2016-06-14 09:07:06', '2016-06-14 09:12:54'),
(5, 'side1', NULL, NULL, '2016-06-14 09:07:06', '2016-06-14 09:07:06'),
(6, 'side2', NULL, NULL, '2016-06-14 09:07:06', '2016-06-14 09:07:06'),
(7, 'linkedin', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:14:01'),
(8, 'stumble', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:14:23'),
(9, 'google', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:13:56'),
(10, 'deviantart', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:13:20'),
(11, 'flickr', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:13:36'),
(12, 'skype', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:13:51'),
(13, 'rss', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:14:06'),
(14, 'twitter', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:14:30'),
(15, 'facebook', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:13:32'),
(16, 'youtube', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:14:44'),
(17, 'vimeo', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:14:36'),
(18, 'pinterest', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:14:11'),
(19, 'dribbble', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:13:28'),
(20, 'instagram', NULL, 'http://www.faveohelpdesk.com', '2016-06-14 09:07:07', '2016-06-14 09:14:16');
-- --------------------------------------------------------
--
-- Table structure for table `workflow_action`
--
CREATE TABLE IF NOT EXISTS `workflow_action` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`workflow_id` int(10) unsigned NOT NULL,
`condition` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`action` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `workflow_action_1` (`workflow_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `workflow_close`
--
CREATE TABLE IF NOT EXISTS `workflow_close` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`days` int(11) NOT NULL,
`condition` int(11) NOT NULL,
`send_email` int(11) NOT NULL,
`status` int(11) NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `workflow_close`
--
INSERT INTO `workflow_close` (`id`, `days`, `condition`, `send_email`, `status`, `created_at`, `updated_at`) VALUES
(1, 2, 1, 1, 3, '2016-06-14 09:06:59', '2016-06-14 09:06:59');
-- --------------------------------------------------------
--
-- Table structure for table `workflow_name`
--
CREATE TABLE IF NOT EXISTS `workflow_name` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`status` int(11) NOT NULL,
`order` int(11) NOT NULL,
`target` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`internal_note` text COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `workflow_rules`
--
CREATE TABLE IF NOT EXISTS `workflow_rules` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`workflow_id` int(10) unsigned NOT NULL,
`matching_criteria` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`matching_scenario` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`matching_relation` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`matching_value` text COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `workflow_rules_1` (`workflow_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
--
-- Constraints for dumped tables
--
--
-- Constraints for table `canned_response`
--
ALTER TABLE `canned_response`
ADD CONSTRAINT `canned_response_ibfk_1` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE NO ACTION ON UPDATE NO ACTION;
--
-- Constraints for table `department`
--
ALTER TABLE `department`
ADD CONSTRAINT `department_ibfk_2` FOREIGN KEY (`manager`) REFERENCES `users` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `department_ibfk_1` FOREIGN KEY (`sla`) REFERENCES `sla_plan` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `emails`
--
ALTER TABLE `emails`
ADD CONSTRAINT `emails_ibfk_3` FOREIGN KEY (`help_topic`) REFERENCES `help_topic` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `emails_ibfk_1` FOREIGN KEY (`department`) REFERENCES `department` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `emails_ibfk_2` FOREIGN KEY (`priority`) REFERENCES `ticket_priority` (`priority_id`) ON UPDATE NO ACTION;
--
-- Constraints for table `group_assign_department`
--
ALTER TABLE `group_assign_department`
ADD CONSTRAINT `group_assign_department_ibfk_2` FOREIGN KEY (`department_id`) REFERENCES `department` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `group_assign_department_ibfk_1` FOREIGN KEY (`group_id`) REFERENCES `groups` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `help_topic`
--
ALTER TABLE `help_topic`
ADD CONSTRAINT `help_topic_ibfk_6` FOREIGN KEY (`auto_assign`) REFERENCES `users` (`id`) ON DELETE SET NULL,
ADD CONSTRAINT `help_topic_ibfk_1` FOREIGN KEY (`custom_form`) REFERENCES `custom_forms` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `help_topic_ibfk_2` FOREIGN KEY (`department`) REFERENCES `department` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `help_topic_ibfk_3` FOREIGN KEY (`ticket_status`) REFERENCES `ticket_status` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `help_topic_ibfk_4` FOREIGN KEY (`priority`) REFERENCES `ticket_priority` (`priority_id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `help_topic_ibfk_5` FOREIGN KEY (`sla_plan`) REFERENCES `sla_plan` (`id`);
--
-- Constraints for table `kb_article_relationship`
--
ALTER TABLE `kb_article_relationship`
ADD CONSTRAINT `article_relationship_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `kb_category` (`id`),
ADD CONSTRAINT `article_relationship_article_id_foreign` FOREIGN KEY (`article_id`) REFERENCES `kb_article` (`id`);
--
-- Constraints for table `kb_comment`
--
ALTER TABLE `kb_comment`
ADD CONSTRAINT `comment_article_id_foreign` FOREIGN KEY (`article_id`) REFERENCES `kb_article` (`id`);
--
-- Constraints for table `organization`
--
ALTER TABLE `organization`
ADD CONSTRAINT `organization_ibfk_1` FOREIGN KEY (`head`) REFERENCES `users` (`id`) ON DELETE NO ACTION ON UPDATE NO ACTION;
--
-- Constraints for table `settings_system`
--
ALTER TABLE `settings_system`
ADD CONSTRAINT `settings_system_ibfk_4` FOREIGN KEY (`date_time_format`) REFERENCES `date_time_format` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `settings_system_ibfk_1` FOREIGN KEY (`time_zone`) REFERENCES `timezone` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `settings_system_ibfk_2` FOREIGN KEY (`time_farmat`) REFERENCES `time_format` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `settings_system_ibfk_3` FOREIGN KEY (`date_format`) REFERENCES `date_format` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `teams`
--
ALTER TABLE `teams`
ADD CONSTRAINT `teams_ibfk_1` FOREIGN KEY (`team_lead`) REFERENCES `users` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `team_assign_agent`
--
ALTER TABLE `team_assign_agent`
ADD CONSTRAINT `team_assign_agent_ibfk_2` FOREIGN KEY (`agent_id`) REFERENCES `users` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `team_assign_agent_ibfk_1` FOREIGN KEY (`team_id`) REFERENCES `teams` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `tickets`
--
ALTER TABLE `tickets`
ADD CONSTRAINT `tickets_ibfk_9` FOREIGN KEY (`assigned_to`) REFERENCES `users` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `tickets_ibfk_1` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `tickets_ibfk_2` FOREIGN KEY (`dept_id`) REFERENCES `department` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `tickets_ibfk_3` FOREIGN KEY (`team_id`) REFERENCES `teams` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `tickets_ibfk_4` FOREIGN KEY (`priority_id`) REFERENCES `ticket_priority` (`priority_id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `tickets_ibfk_5` FOREIGN KEY (`sla`) REFERENCES `sla_plan` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `tickets_ibfk_6` FOREIGN KEY (`help_topic_id`) REFERENCES `help_topic` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `tickets_ibfk_7` FOREIGN KEY (`status`) REFERENCES `ticket_status` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `tickets_ibfk_8` FOREIGN KEY (`source`) REFERENCES `ticket_source` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `ticket_attachment`
--
ALTER TABLE `ticket_attachment`
ADD CONSTRAINT `ticket_attachment_ibfk_1` FOREIGN KEY (`thread_id`) REFERENCES `ticket_thread` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `ticket_collaborator`
--
ALTER TABLE `ticket_collaborator`
ADD CONSTRAINT `ticket_collaborator_ibfk_2` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `ticket_collaborator_ibfk_1` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `ticket_form_data`
--
ALTER TABLE `ticket_form_data`
ADD CONSTRAINT `ticket_form_data_ibfk_1` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `ticket_thread`
--
ALTER TABLE `ticket_thread`
ADD CONSTRAINT `ticket_thread_ibfk_3` FOREIGN KEY (`source`) REFERENCES `ticket_source` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `ticket_thread_ibfk_1` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `ticket_thread_ibfk_2` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `users`
--
ALTER TABLE `users`
ADD CONSTRAINT `users_ibfk_2` FOREIGN KEY (`primary_dpt`) REFERENCES `department` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `users_ibfk_1` FOREIGN KEY (`assign_group`) REFERENCES `groups` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `user_assign_organization`
--
ALTER TABLE `user_assign_organization`
ADD CONSTRAINT `user_assign_organization_ibfk_2` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON UPDATE NO ACTION,
ADD CONSTRAINT `user_assign_organization_ibfk_1` FOREIGN KEY (`org_id`) REFERENCES `organization` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `workflow_action`
--
ALTER TABLE `workflow_action`
ADD CONSTRAINT `workflow_action_1` FOREIGN KEY (`workflow_id`) REFERENCES `workflow_name` (`id`) ON UPDATE NO ACTION;
--
-- Constraints for table `workflow_rules`
--
ALTER TABLE `workflow_rules`
ADD CONSTRAINT `workflow_rules_1` FOREIGN KEY (`workflow_id`) REFERENCES `workflow_name` (`id`) ON UPDATE NO ACTION;
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