289 lines
7.9 KiB
PHP
289 lines
7.9 KiB
PHP
<?php namespace App\Http\Controllers\Client\helpdesk;
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// controllers
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use App\Http\Controllers\Controller;
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use App\Http\Controllers\Common\SettingsController;
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// requests
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use App\Http\Requests\helpdesk\CheckTicket;
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use App\Http\Requests\helpdesk\ProfilePassword;
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use App\Http\Requests\helpdesk\ProfileRequest;
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use App\Http\Requests\helpdesk\TicketRequest;
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// models
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use App\Model\helpdesk\Manage\Help_topic;
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use App\Model\helpdesk\Ticket\Tickets;
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use App\Model\helpdesk\Ticket\Ticket_Thread;
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use App\Model\helpdesk\Settings\Company;
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use App\Model\helpdesk\Settings\System;
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use App\User;
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// classes
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use Auth;
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use Hash;
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use Input;
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use Exception;
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/**
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* GuestController
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*
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* @package Controllers
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* @subpackage Controller
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* @author Ladybird <info@ladybirdweb.com>
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*/
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class GuestController extends Controller {
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/**
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* Create a new controller instance.
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* @return type void
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*/
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public function __construct() {
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SettingsController::smtp();
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// checking authentication
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$this->middleware('auth');
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}
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/**
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* Get profile
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* @return type Response
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*/
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public function getProfile() {
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$user = Auth::user();
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return view('themes.default1.client.helpdesk.profile', compact('user'));
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}
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/**
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* Save profile data
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* @param type $id
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* @param type ProfileRequest $request
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* @return type Response
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*/
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public function postProfile(ProfileRequest $request) {
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$user = User::where('id','=',Auth::user()->id)->first();
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$user->gender = $request->get('gender');
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$user->save();
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if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
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if ($request->input('gender') == 1) {
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$name = 'avatar5.png';
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$destinationPath = 'lb-faveo/profilepic';
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$user->profile_pic = $name;
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} elseif ($request->input('gender') == 0) {
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$name = 'avatar2.png';
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$destinationPath = 'lb-faveo/profilepic';
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$user->profile_pic = $name;
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}
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}
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if (Input::file('profile_pic')) {
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//$extension = Input::file('profile_pic')->getClientOriginalExtension();
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$name = Input::file('profile_pic')->getClientOriginalName();
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$destinationPath = 'lb-faveo/profilepic';
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$fileName = rand(0000, 9999) . '.' . $name;
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//echo $fileName;
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Input::file('profile_pic')->move($destinationPath, $fileName);
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$user->profile_pic = $fileName;
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} else {
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$user->fill($request->except('profile_pic', 'gender'))->save();
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return redirect()->back()->with('success1', 'Profile Updated sucessfully');
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}
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if ($user->fill($request->except('profile_pic'))->save()) {
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return redirect()->back()->with('success1', 'Profile Updated sucessfully');
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}
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}
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/**
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* Get Ticket page
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* @param type Help_topic $topic
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* @return type Response
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*/
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public function getTicket(Help_topic $topic) {
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$topics = $topic->get();
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return view('themes.default1.client.helpdesk.tickets.form', compact('topics'));
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}
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/**
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* getform
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* @param type Help_topic $topic
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* @return type
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*/
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public function getForm(Help_topic $topic) {
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if(\Config::get('database.install') == '%0%') {
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return \Redirect::route('license');
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}
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if(System::first()->status == 1) {
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$topics = $topic->get();
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return view('themes.default1.client.helpdesk.form', compact('topics'));
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} else {
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return \Redirect::route('home');
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}
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}
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/**
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* Get my ticket
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* @param type Tickets $tickets
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* @param type Ticket_Thread $thread
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* @param type User $user
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* @return type Response
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*/
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public function getMyticket() {
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return view('themes.default1.client.helpdesk.mytickets');
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}
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/**
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* Get ticket-thread
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* @param type Ticket_Thread $thread
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* @param type Tickets $tickets
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* @param type User $user
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* @return type Response
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*/
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public function thread(Ticket_Thread $thread, Tickets $tickets, User $user) {
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$user_id = Auth::user()->id;
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//dd($user_id);
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/* get the ticket's id == ticket_id of thread */
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$tickets = $tickets->where('user_id', '=', $user_id)->first();
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//dd($ticket);
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$thread = $thread->where('ticket_id', $tickets->id)->first();
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//dd($thread);
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// $tickets = $tickets->whereId($id)->first();
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return view('themes.default1.client.guest-user.view_ticket', compact('thread', 'tickets'));
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}
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/**
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* ticket Edit
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* @return
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*/
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public function ticketEdit() {
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}
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/**
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* Post porfile password
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* @param type $id
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* @param type ProfilePassword $request
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* @return type Response
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*/
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public function postProfilePassword(ProfilePassword $request) {
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$user = Auth::user();
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//echo $user->password;
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if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
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$user->password = Hash::make($request->input('new_password'));
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try{
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$user->save();
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return redirect()->back()->with('success2', 'Password Updated sucessfully');
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} catch (Exception $e) {
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return redirect()->back()->with('fails2', $e->errorInfo[2]);
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}
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} else {
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return redirect()->back()->with('fails2', 'Password was not Updated. Incorrect old password');
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}
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}
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/**
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* Ticekt reply
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* @param type Ticket_Thread $thread
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* @param type TicketRequest $request
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* @return type Response
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*/
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public function reply(Ticket_Thread $thread, TicketRequest $request) {
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$thread->ticket_id = $request->input('ticket_ID');
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$thread->title = $request->input('To');
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$thread->user_id = Auth::user()->id;
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$thread->body = $request->input('ReplyContent');
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$thread->poster = 'user';
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$thread->save();
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$ticket_id = $request->input('ticket_ID');
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$tickets = Tickets::where('id', '=', $ticket_id)->first();
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$thread = Ticket_Thread::where('ticket_id', '=', $ticket_id)->first();
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return Redirect("thread/" . $ticket_id);
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}
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/**
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* Get Checked ticket
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* @param type Tickets $ticket
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* @param type User $user
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* @return type response
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*/
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public function getCheckTicket(Tickets $ticket, User $user) {
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return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
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}
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/**
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* Post Check ticket
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* @param type CheckTicket $request
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* @param type User $user
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* @param type Tickets $ticket
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* @param type Ticket_Thread $thread
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* @return type Response
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*/
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public function PostCheckTicket() {
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$Email = \Input::get('email');
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$Ticket_number = \Input::get('ticket_number');
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$ticket = Tickets::where('ticket_number', '=', $Ticket_number)->first();
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if($ticket == null) {
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return \Redirect::route('form')->with('fails', 'There is no such Ticket Number');
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} else {
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$userId = $ticket->user_id;
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$user = User::where('id', '=', $userId)->first();
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if($user->role == 'user') {
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$username = $user->user_name;
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} else {
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$username = $user->first_name." ".$user->last_name;
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}
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if($user->email != $Email) {
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return \Redirect::route('form')->with('fails', "Email didn't match with Ticket Number");
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} else {
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$code = $ticket->id;
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$code = \Crypt::encrypt($code);
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$company = $this->company();
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\Mail::send('emails.check_ticket',
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array('link'=>\URL::route('check_ticket',$code),'user'=>$username, 'from'=>$company),
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function($message) use($user, $username, $Ticket_number) {
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$message->to($user->email, $username)->subject('Ticket link Request ['.$Ticket_number.']');
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}
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);
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return \Redirect::back()
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->with('success','We have sent you a link by Email. Please click on that link to view ticket');
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}
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}
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}
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/**
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* get ticket email
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* @param type $id
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* @return type
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*/
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public function get_ticket_email($id) {
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$id1 = \Crypt::decrypt($id);
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return view('themes.default1.client.helpdesk.ckeckticket',compact('id'));
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}
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/**
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* get ticket status
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* @param type Tickets $ticket
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* @return type
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*/
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public function getTicketStat(Tickets $ticket) {
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return view('themes.default1.client.helpdesk.ckeckticket', compact('ticket'));
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}
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/**
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* get company
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* @return type
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*/
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public function company() {
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$company = Company::Where('id','=','1')->first();
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if($company->company_name == null){
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$company = "Support Center";
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}else{
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$company = $company->company_name;
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}
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return $company;
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}
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}
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