111 lines
3.7 KiB
PHP
111 lines
3.7 KiB
PHP
<?php namespace App\Http\Controllers\Agent\helpdesk;
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// controllers
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use App\Http\Controllers\Controller;
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// models
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use App\Model\helpdesk\Settings\Company;
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use App\Model\helpdesk\Ticket\Ticket_Collaborator;
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use App\Model\helpdesk\Email\Emails;
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use App\User;
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// classes
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use DB;
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use View;
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use Auth;
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use Exception;
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/**
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* DashboardController
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* This controlleris used to fetch dashboard in the agent panel
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*
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* @package Controllers
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* @subpackage Controller
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* @author Ladybird <info@ladybirdweb.com>
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*/
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class DashboardController extends Controller {
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/**
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* Create a new controller instance.
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* constructor to check
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* 1. authentication
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* 2. user roles
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* 3. roles must be agent
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* @return void
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*/
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public function __construct() {
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// checking for authentication
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$this->middleware('auth');
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// checking if the role is agent
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$this->middleware('role.agent');
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}
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/**
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* Get the dashboard page
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* @return type view
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*/
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public function index() {
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// if(Auth::user()->role == "user"){
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// return \Redirect::route('home');
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// }
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try {
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return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
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} catch (Exception $e) {
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return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
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}
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}
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/**
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* Fetching dashboard graph data to implement graph
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* @return type Json
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*/
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public function ChartData()
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{
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// $date11 = strtotime(\Input::get('start_date'));
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// $date12 = strtotime(\Input::get('end_date'));
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// if($date11 && $date12){
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// $date2 = $date12;
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// $date1 = $date11;
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// } else {
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// generating current date
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$date2 = strtotime(Date('Y-m-d'));
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$date3 = Date('Y-m-d');
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$format = 'Y-m-d';
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// generating a date range of 1 month
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$date1 = strtotime(Date($format,strtotime('-1 month'. $date3)));
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// }
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$return = "";
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$last = "";
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// fetching dashboard data for each day on a 1 month fixed range
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// this range can also be fetched on a requested rannge of date
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for ( $i = $date1; $i <= $date2; $i = $i + 86400 ) {
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$thisDate = date( 'Y-m-d', $i );
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// created tickets
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$created = \DB::table('tickets')->select('created_at')->where('created_at','LIKE','%'.$thisDate.'%')->count();
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// closed tickets
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$closed = \DB::table('tickets')->select('closed_at')->where('closed_at','LIKE','%'.$thisDate.'%')->count();
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// reopened tickets
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$reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at','LIKE','%'.$thisDate.'%')->count();
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// storing in array format
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$value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
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$array = array_map('htmlentities',$value);
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// encoding the values in jsom format
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$json = html_entity_decode(json_encode($array));
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$return .= $json.',';
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}
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// combining all the values in a single variable and returning that variable in Json.
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$last = rtrim($return,',');
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return '['.$last.']';
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// $ticketlist = DB::table('tickets')
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// ->select(DB::raw('MONTH(updated_at) as month'),DB::raw('SUM(CASE WHEN status = 3 THEN 1 ELSE 0 END) as closed'),DB::raw('SUM(CASE WHEN status = 2 THEN 1 ELSE 0 END) as reopened'),DB::raw('SUM(CASE WHEN status = 1 THEN 1 ELSE 0 END) as open'),DB::raw('SUM(CASE WHEN status = 5 THEN 1 ELSE 0 END) as deleted'),
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// DB::raw('count(*) as totaltickets'))
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// ->groupBy('month')
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// ->orderBy('month', 'asc')
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// ->get();
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// return $ticketlist;
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}
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}
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