Files
faveo/resources/views/themes/default1/admin/helpdesk/settings/ticket.blade.php
KNaveenraj-ladybird d2a8c828a8 changes-2
2023-10-12 13:07:56 +05:30

180 lines
7.3 KiB
PHP

@extends('themes.default1.admin.layout.admin')
@section('Tickets')
class="nav-link active"
@stop
@section('ticket-menu-parent')
class="nav-item menu-open"
@stop
@section('ticket-menu-open')
class="nav nav-treeview menu-open"
@stop
@section('tickets')
class="nav-link active"
@stop
@section('HeadInclude')
@stop
<!-- header -->
@section('PageHeader')
<h1>{{ Lang::get('lang.settings') }}</h1>
@stop
<!-- /header -->
<!-- breadcrumbs -->
@section('breadcrumbs')
<ol class="breadcrumb">
</ol>
@stop
<!-- /breadcrumbs -->
<!-- content -->
@section('content')
<!-- open a form -->
{!! Form::model($tickets,['url' => 'postticket/'.$tickets->id, 'method' => 'PATCH']) !!}
<!-- check whether success or not -->
@if(Session::has('success'))
<div class="alert alert-success alert-dismissable">
<i class="fas fa-check-circle"></i>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
{!! Session::get('success') !!}
</div>
@endif
<!-- failure message -->
@if(Session::has('fails'))
<div class="alert alert-danger alert-dismissable">
<i class="fas fa-ban"></i>
<b>{!! Lang::get('lang.alert') !!}!</b>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
{!! Session::get('fails') !!}
</div>
@endif
@if(Session::has('errors'))
<?php //dd($errors); ?>
<div class="alert alert-danger alert-dismissable">
<i class="fas fa-ban"></i>
<b>{!! Lang::get('lang.alert') !!}!</b>
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
<br/>
@if($errors->first('status'))
<li class="error-message-padding">{!! $errors->first('status', ':message') !!}</li>
@endif
@if($errors->first('priority'))
<li class="error-message-padding">{!! $errors->first('priority', ':message') !!}</li>
@endif
@if($errors->first('sla'))
<li class="error-message-padding">{!! $errors->first('sla', ':message') !!}</li>
@endif
@if($errors->first('help_topic'))
<li class="error-message-padding">{!! $errors->first('help_topic', ':message') !!}</li>
@endif
@if($errors->first('collision_avoid'))
<li class="error-message-padding">{!! $errors->first('collision_avoid', ':message') !!}</li>
@endif
</div>
@endif
<div class="card card-light">
<div class="card-header">
<h3 class="card-title">{{Lang::get('lang.ticket-setting')}}</h3>
</div>
<div class="card-body">
<div class="row">
<!-- Default Status: Required : manual: Dropdowm -->
<div class="form-group col-md-6 {{ $errors->has('status') ? 'has-error' : '' }}">
{!! Form::label('status',Lang::get('lang.default_status')) !!}
<select class="form-control" id="status" name="status">
<option value="1" >Open</option>
</select>
</div>
<!-- Default Priority: Required : manual : Dropdowm -->
<div class="form-group col-md-6 {{ $errors->has('priority') ? 'has-error' : '' }}">
{!! Form::label('priority',Lang::get('lang.default_priority')) !!}
{!!Form::select('priority', [''=>Lang::get('lang.select_a_priority'),Lang::get('lang.priorities')=>$priority->pluck('priority_desc','priority_id')->toArray()],null,['class' => 'form-control']) !!}
</div>
</div>
<div class="row">
<!-- Agent Collision Avoidance Duration: text-number -minutes -->
<div class="form-group col-md-6 {{ $errors->has('collision_avoid') ? 'has-error' : '' }}">
{!! Form::label('collision_avoid',Lang::get('lang.agent_collision_avoidance_duration')) !!}
<div class="input-group">
<input type="number" class="form-control" name="collision_avoid" min="0" step="1" value="{{$tickets->collision_avoid}}" placeholder="in minutes">
<div class="input-group-append">
<span class="btn btn-default"><i class="fas fa-clock"></i> {!!Lang::get('lang.in_minutes')!!}</span>
</div>
</div>
</div>
<div class="form-group col-md-6 {{ $errors->has('help_topic') ? 'has-error' : '' }}">
{!! Form::label('help_topic',Lang::get('lang.lock_ticket_frequency')) !!}
<select name='lock_ticket_frequency' class="form-control">
<option @if($tickets->lock_ticket_frequency == null) selected="true" @endif value="0">{!! Lang::get('lang.no')!!}</option>
<option @if($tickets->lock_ticket_frequency == 1) selected="true" @endif value="1">{!! Lang::get('lang.only-once')!!}</option>
<option @if($tickets->lock_ticket_frequency == 2) selected="true" @endif value="2">{!! Lang::get('lang.frequently')!!}</option>
</select>
</div>
</div>
<div class="row">
<div class="form-group col-md-6 {{ $errors->has('num_format') ? 'has-error' : '' }}">
{!! Form::label('num_format',Lang::get('lang.format')) !!}
<a href="#" data-toggle="tooltip" data-placement="right" title="{{Lang::get('lang.ticket-number-format')}}"><i class="fa fa-question-circle" style="padding: 0px;"></i></a>
{!! Form::text('num_format',null,['class'=>'form-control','id'=>'format']) !!}
<div id="result"></div>
</div>
<div class="form-group col-md-6 {{ $errors->has('num_sequence') ? 'has-error' : '' }}">
{!! Form::label('num_sequence',Lang::get('lang.type')) !!}
<a href="#" data-toggle="tooltip" data-placement="right" title="{{Lang::get('lang.ticket-number-type')}}"><i class="fa fa-question-circle" style="padding: 0px;"></i></a>
{!! Form::select('num_sequence',[''=>'Select','sequence'=>'Sequence','random'=>'Random'],null,['class'=>'form-control','id'=>'type']) !!}
<div id="result"></div>
</div>
</div>
</div>
<div class="card-footer">
{!! Form::submit(Lang::get('lang.submit'),['class'=>'btn btn-primary'])!!}
</div>
</div>
{!! Form::close() !!}
@stop
@section('FooterInclude')
<script>
$(document).ready(function () {
$('[data-toggle="tooltip"]').tooltip();
});
</script>
<script>
$(document).ready(function () {
var format = $("#format").val();
var type = $("#type").val();
send(format, type);
$("#format").keyup(function () {
format = $("#format").val();
type = $("#type").val();
send(format, type);
});
$("#type").on('change', function () {
format = $("#format").val();
type = $("#type").val();
send(format, type);
});
function send(format, type) {
$.ajax({
url: "{{url('get-ticket-number')}}",
type: "GET",
dataType: "html",
data: {'format': format, 'type': type},
success: function (response) {
$("#result").html("Number :<b> " + response + "</b>");
},
error: function (response) {
console.log(response);
$("#result").html("<i>Invalid format</i>");
}
});
}
});
</script>
@stop