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faveo/resources/lang/it/lang.php
Manish Verma bddfd25393 lang-updaetes
2017-05-15 16:49:13 +05:30

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<?php
return [
/*
|----------------------------------------------------------------------------------------
| Authentication Pages [English(en)]
|----------------------------------------------------------------------------------------
|
| The following language lines are used in all authentication related issues to translate
| some words in view to English. You are free to change them to anything you want to
| customize your views to better match your application.
|
*/
/*
|--------------------------------------
| Error
|--------------------------------------
*/
'success' => 'Successo',
'fails' => 'Fallito',
'alert' => 'Allerta',
'required-error' => 'Per favore inserire i campi richiesti',
'invalid' => 'Id Utente o Password sbagliate',
/*
|--------------------------------------
| Login Page
|--------------------------------------
*/
'Login_to_start_your_session' => 'Login per incominciare la tua sessione',
'login' => 'Login',
'remember' => 'Ricordami',
'signmein' => 'Segnami',
'iforgot' => 'Ho dimenticato la Password',
'email_address' => 'Indirizzo E-Mail',
'password' => 'Password',
'woops' => 'Whoops!',
'theirisproblem' => 'Ci sono problemi con ciò che hai inserito.',
'login' => 'Login',
'e-mail' => 'E-mail',
'reg_new_member' => 'Registra una nuova associazione',
/*
|--------------------------------------
| Register Page
|--------------------------------------
*/
'registration' => 'Registrazione',
'full_name' => 'Nome completo',
'firstname' => 'Nome',
'lastname' => 'Cognome',
'profilepicture' => 'Foto del Profilo',
'oldpassword' => 'Vecchia Password',
'newpassword' => 'Nuova Password',
'retype_password' => 'Reinserisci Password',
'i_agree_to_the' => 'Concordo con',
'terms' => 'termini',
'register' => 'Registra',
'i_already_have_a_membership' => 'Sono già associato',
/*
|--------------------------------------
| Reset Password Page
|--------------------------------------
*/
'reset_password' => 'Resetta la Password',
/*
|--------------------------------------
| Forgot Password Page
|--------------------------------------
*/
'i_know_my_password' => 'Conosco la mia password',
'recover_passord' => 'Recupera Password',
'send_password_reset_link' => 'Invia Link per il Reset della password',
'enter_email_to_reset_password' => 'Inserisci E-mail per il reset della password',
'link' => 'Link',
/*
|----------------------------------------------------------------------------------------
| Emails Pages [English(en)]
|----------------------------------------------------------------------------------------
|
| The following language lines are used in all Emails related issues to translate
| some words in view to English. You are free to change them to anything you want to
| customize your views to better match your application.
|
*/
'admin_panel' => 'Panello Amministrativo',
/*
|--------------------------------------
| Emails Create Page
|--------------------------------------
*/
'emails' => 'Emails',
'incoming_emails' => 'Emails In Arrivo',
'reuired_authentication' => 'Autenticazione Richiesta',
'fetching_email_via_imap' => 'Caricamento Email via IMAP',
'create_email' => 'Crea Email',
'email_address' => 'Indirizzo Email',
'email_name' => 'Nome Email',
'help_topic' => 'Argomento della Guida',
'auto_response' => 'Auto Risposta',
'host_name' => 'Nome Host',
'port_number' => 'Numero Porta',
'mail_box_protocol' => 'Protocollo di Casella Mail',
'authentication_required' => 'Autenticazione Richiesta',
'yes' => 'Si',
'no' => 'No',
'header_spoofing' => 'Header Spoofing',
'allow_for_this_email' => 'Permetti per questa Email',
'imap_config' => 'Configurazione IMAP',
'email_information_and_settings' => 'Informazioni e settaggi Email',
'incoming_email_information' => 'Informazioni Email in entrata',
'outgoing_email_information' => 'Informazioni Email in uscita',
'new_ticket_settings' => 'Settaggi Nuovo Ticket',
'protocol' => 'Protocollo',
'fetching_protocol' => 'Caricando Protocol',
'transfer_protocol' => 'Trasferendo Protocol',
'from_name' => 'Da Nome',
'add_an_email' => 'Aggiungi una Email',
'edit_an_email' => 'Modifica una Email',
'disable_for_this_email_address' => 'Disabilita per questo indirizzo Email ',
/*
|--------------------------------------
| Ban Emails Create Page
|--------------------------------------
*/
'ban_lists' => 'Lista Ban',
'ban_email' => 'Email Ban',
'banlists' => 'Liste Ban',
'ban_status' => 'Status Ban',
/*
|--------------------------------------
| Templates Index Page
|--------------------------------------
*/
'templates' => 'Templates',
'template_set' => 'Template Sets',
'create_template' => 'Crea Template',
'edit_template' => 'Modifica Template',
'in_use' => 'In Uso',
//Template Description
'Create ticket agent' => 'Email di notifica che è inviata a Agente e Admin quando il ticket è creato',
'Assign ticket' => 'Ticket assegnato ad un agente',
'Create ticket' => 'Mail inviata al cliente per conferma creazione ticket',
'Check ticket' => 'Se un cliente vuole controllare attraverso il portale clienti un link verrà inviato al cliente.Questo link è per il cliente per vedere i dettagli del ticket co il suo numero senza loggarsi nel sistema',
'Ticket reply agent' => 'Una notifica è inviata ad un agente una volta che il cliente risponde al ticket',
'Registration notification' => 'Password e nome utente sono inviati in email alla prima registrazione',
'Reset password' => 'Email con il link per il reset della Password',
'Error report' => 'Report Errori',
'Ticket creation' => 'Prima notifica inviata dal sistema sulla creazione del ticket al cliente',
'Ticket reply' => 'Una risposta fatta da un agente sul ticket,una notifica è inviata al cliente e ai collaboratori',
'Close ticket' => 'Mail inviata al cliente per la chiusura di un ticket',
'Create ticket by agent' => 'Un agente crea un ticket per il cliente a nome del cliente',
/*
|--------------------------------------
| Templates Create Page
|--------------------------------------
*/
'template_set_to_clone' => 'Template set da clonare',
'language' => 'Lingua',
/*
|--------------------------------------
| Diagnostics Page
|--------------------------------------
*/
'diagnostics' => 'Diagnostici',
'from' => 'Da',
'to' => 'A',
'subject' => 'Soggetto',
'message' => 'Messaggio',
'send' => 'Invia',
/*
|----------------------------------------------------------------------------------------
| Settings Pages [English(en)]
|----------------------------------------------------------------------------------------
|
| The following language lines are used in all Setting related issues to translate
| some words in view to English. You are free to change them to anything you want to
| customize your views to better match your application.
|
*/
/*
|--------------------------------------
| Company Settings Page
|--------------------------------------
*/
'company' => 'Compagnia',
'website' => 'Sito Web',
'phone' => 'Telefono',
'address' => 'Indirizzo',
'landing' => 'Landing Page',
'offline' => 'Offline Page',
'thank' => 'Thank Page',
'logo' => 'Logo',
'save' => 'Salva',
/*
|--------------------------------------
| System Settings Page
|--------------------------------------
*/
'system' => 'Sistema',
'online' => 'Online',
'offline' => 'Offline',
'name/title' => 'Nome/Titolo',
'pagesize' => 'Grandezza Pagina',
'url' => 'URL',
'default_department' => 'Dipartimento di Default',
'loglevel' => 'Livello Log',
'purglog' => 'Ripulisci Logs',
'nameformat' => 'Formattazione nome',
'timeformat' => 'Formato Ora',
'date' => 'Data',
'dateformat' => 'Formato Data',
'date_time' => 'Formato Data e Ora',
'day_date_time' => 'Formato Giorno,Data e Ora',
'timezone' => 'Fuso orario di default',
'api' => 'Api',
'api_key' => 'Chiave Api',
'api_key_mandatory' => 'Chiave Api obbligatoria',
'api_configurations' => 'Configurazioni Api',
'generate_key' => 'Genera chiave',
/*
|--------------------------------------
| Email Settings Page
|--------------------------------------
*/
'email' => 'Email',
'default_template' => 'Template Set di Default:',
'default_system_email' => 'Sistema Email di Default:',
'default_alert_email' => 'Allerta Email di Default:',
'admin_email' => 'indirizzo Email Amministratori:',
'email_fetch' => 'Caricamento Email:',
'enable' => 'Attiva',
'default_MTA' => 'MTA di Default',
'fetch_auto-corn' => 'Carica con auto-cron',
'strip_quoted_reply' => 'Rimuovi Citazioni nella Risposta',
'reply_separator' => 'Tag Separatore nella Risposta',
'accept_all_email' => 'Accetta Tutte le Emails',
'accept_email_unknown' => 'Accetta email da utenti sconosciuti',
'accept_email_collab' => 'Accetta Email Da Collaboratori',
'automatically_and_collab_from_email' => 'Aggiungi automaticamente collaboratori dai campi email',
'default_alert_email' => 'Allerta Email di Default',
'attachments' => 'Allegati',
'email_attahment_user' => 'Email attachments to the user',
'cron_notification' => 'Attiva Notifica cron',
/*
|--------------------------------------
| Ticket Settings Page
|--------------------------------------
*/
'ticket' => 'Ticket',
'default_ticket_number_format' => 'Default Ticket Number Format',
'default_ticket_number_sequence' => 'Default Ticket Number Sequence',
'default_status' => 'Default Status',
'default_priority' => 'Default Priority',
'default_sla' => 'Default SLA',
'default_help_topic' => 'Default Help Topic',
'maximum_open_tickets' => 'Maximum Open Tickets',
'agent_collision_avoidance_duration' => 'Agent Collision Avoidance Duration',
'human_verification' => 'Human Verification',
'claim_on_response' => 'Claim on Response',
'assigned_tickets' => 'Assigned Tickets',
'answered_tickets' => 'Answered Tickets',
'agent_identity_masking' => 'Agent Identity Masking',
'enable_HTML_ticket_thread' => 'Enable HTML Ticket Thread',
'allow_client_updates' => 'Allow Client Updates',
/*
|--------------------------------------
| Access Settings Page
|--------------------------------------
*/
'access' => 'Accesso',
'expiration_policy' => 'Policy Scadenza Password',
'allow_password_resets' => 'Permetti Password Reset',
'reset_token_expiration' => 'Resetta Scadenza Token',
'agent_session_timeout' => 'Timeout Sessione Agente',
'bind_agent_session_IP' => 'Lega Sessione Agente a IP',
'registration_required' => 'Registrazione Richiesta',
'require_registration_and_login_to_create_tickets' => 'Richiede registrazione e login per creare tickets',
'registration_method' => 'metodo di Registrazione',
'user_session_timeout' => 'Timeout Sessione Utente',
'client_quick_access' => 'Accesso Rapido per Cliente',
/*
|--------------------------------------
| Auto-Response Settings Page
|--------------------------------------
*/
'auto_responce' => 'Auto Risposta',
'new_ticket' => 'Nuovo Ticket',
'new_ticket_by_agent' => 'Nuovo Ticket per Agente',
'new_message' => 'Nuovo Messaggio',
'submitter' => 'Inviato da : ',
'send_receipt_confirmation' => 'Invia ricevuta Conferma',
'participants' => 'Partecipanti : ',
'send_new_activity_notice' => 'Invia nuova notifica attività',
'overlimit_notice' => 'Overlimit Notice',
'email_attachments_to_the_user' => 'Invia in email allegati ad utente',
/*
|--------------------------------------
| Alert & Notice Settings Page
|--------------------------------------
*/
'disable' => 'Disabilita',
'admin_email_2' => 'Email Amministratore',
'alert_notices' => 'Allerte & Notifiche',
'new_ticket_alert' => 'Allerta Nuovo Ticket',
'department_manager' => 'Manager Dipartimento',
'department_members' => 'Componenti del Dipartimento',
'organization_account_manager' => 'Account Manager Organizzazione',
'new_message_alert' => 'Allerta Nuovo Messaggio',
'last_respondent' => 'Ultimo a Rispondere',
'assigned_agent_team' => 'Agente / Team Assegnato',
'new_internal_note_alert' => 'Allerta Nuova Nota Interna',
'ticket_assignment_alert' => 'Allerta Assegnamento Ticket',
'team_lead' => 'Leader del Team',
'team_members' => 'Componenti del Team',
'ticket_transfer_alert' => 'Allerta Trasferimento Ticket',
'overdue_ticket_alert' => 'Overdue Ticket Alert ',
'system_alerts' => 'Allerta di Sistema',
'system_errors' => 'Errori di Sistema',
'SQL_errors' => 'Errori SQL',
'excessive_failed_login_attempts' => 'Tentativi di login falliti eccessivi',
'system_error_reports' => 'Rapporti di errori Sistema',
'Send_app_crash_reports_to_help_Ladybird_improve_Faveo' => 'Invia segnalazioni di crash per aiutare Ladybird per migliorare Faveo',
/*
|------------------------------------------------
|Language page
|------------------------------------------------
*/
'default' => 'default',
'iso-code' => 'ISO-CODE',
'download' => 'Scarica',
'upload_file' => 'Carica un File',
'enter_iso-code' => 'Inserisci ISO-CODE',
'eg.' => 'Esempio',
'for' => 'per',
'english' => 'English',
'language-name' => 'Nome lingua',
'file' => 'File',
'read-more' => 'Leggi di più.',
'enable_lang' => 'Attivalo.',
'add-lang-package' => 'Aggiungi nuovo pacchetto lingua',
'package_exist' => 'Pacchetto già esistente.',
'iso-code-error' => 'Errore nel codice iso. inserire codice corretto.',
'zipp-error' => 'Errore nel file zip. Lo zip deve contenere solo file lingua php.',
'upload-success' => 'Caricato con successo.',
'file-error' => 'Errore nel file file non valido.',
'delete-success' => 'Pacchetto Lingua cancellato con successo.',
'lang-doesnot-exist' => 'Pacchetto Lingua non esistente.',
'active-lang-error' => 'Pacchetto Lingua non cancellabile quando attivo.',
'language-error' => 'Pacchetto Lingua non trovabile nella cartella lingua.',
'lang-fallback-lang' => 'Cannot delete system\'s defualt fallback language',
/*
|----------------------------------------------------------------------------------------
| Manage Pages [English(en)]
|----------------------------------------------------------------------------------------
|
| The following language lines are used in all Manage related issues to translate
| some words in view to English. You are free to change them to anything you want to
| customize your views to better match your application.
|
*/
'manage' => 'gestione',
/*
|--------------------------------------
| Help Topic index Page
|--------------------------------------
*/
'help_topics' => 'Help Topics',
'topic' => 'Argomento',
'type' => 'Tipo',
'priority' => 'Priorità',
'last_updated' => 'Ultimo aggiornamento',
'create_help_topic' => 'Crea Argomento Guida',
'action' => 'Azione',
/*
|--------------------------------------
| Help Topic Create Page
|--------------------------------------
*/
'active' => 'Attivo',
'disabled' => 'Disabilitato',
'public' => 'Pubblico',
'private' => 'Privato',
'parent_topic' => 'Argomento principale',
'Custom_form' => 'Form Personalizzato',
'SLA_plan' => 'SLA Plan',
'auto_assign' => 'Auto assegna',
'auto_respons' => 'Auto Risposta',
'ticket_number_format' => 'Formato numero Ticket',
'system_default' => 'Default di Sistema',
'custom' => 'Personalizzato',
'internal_notes' => 'Note Interne',
/*
|--------------------------------------
| SLA plan Index Page
|--------------------------------------
*/
'sla_plans' => 'SLA Plans',
'create_SLA' => 'Create a SLA',
'grace_period' => 'Grace Period',
'added_date' => 'Data Aggiunta',
/*
|--------------------------------------
| SLA plan Create Page
|--------------------------------------
*/
'transient' => 'Transient',
'ticket_overdue_alert' => 'Ticket Overdue Alerts',
/*
|--------------------------------------
| Form Create Page
|--------------------------------------
*/
'title' => 'Titolo',
'instruction' => 'Istruzione',
'label' => 'Etichetta',
'visibility' => 'Visibilità',
'variable' => 'Variabile',
'create_form' => 'Crea Form',
'forms' => 'Forms',
'form_name' => 'Nome del Form',
'view_this_form' => 'Vedi questo Form',
'delete_from' => 'Cancella Form',
'are_you_sure_you_want_to_delete' => 'Sicuro di voler Cancellare',
'close' => 'Chiudi',
'instructions' => 'Istruzioni',
'instructions_on_creating_form' => "Seleziona il tipo di campo che vuoi aggiungere al form sottostante e clicca sul menu a cascata 'Tipo'. Non dimenticare di settare le opzioni del campo se il tipo è selezionato,checkbox radio...Separate ogni opzione con una virgola . Dopo aver finito di creare il form, potete salvare il form cliccando il pulsante Salva Form",
'form_properties' => 'Proprietà Form',
'adding_fields' => 'Aggiungendo Campi',
'click_add_fields_button_to_add_fields' => "Clicca il pulsante <b>'Aggiungi Campi'</b> per aggiungere campi",
'add_fields' => 'Aggiungi Campi',
'save_form' => 'Salva Form',
'label' => 'Etichetta',
'name' => 'Nome',
'type' => 'Tipo',
'values(selected_fields)' => 'Valori(Campi Selezionati)',
'required' => 'Richiesto',
'Action' => 'Azione',
'remove' => 'Rimuovi',
/*
|----------------------------------------------------------------------------------------
| Theme Pages [English(en)]
|----------------------------------------------------------------------------------------
|
| The following language lines are used in all Theme related issues to translate
| some words in view to English. You are free to change them to anything you want to
| customize your views to better match your application.
|
*/
'themes' => 'Temi',
/*
|--------------------------------------
| Footer Pages
|--------------------------------------
*/
'footer' => 'Footer',
'footer1' => 'Footer1',
'footer2' => 'Footer2',
'footer3' => 'Footer3',
'footer4' => 'Footer4',
/*
|--------------------------------------
| Custom alert box
|--------------------------------------
*/
'ok' => 'Ok',
'cancel' => 'Cancella',
'select-ticket' => 'Per favore seleziona tickets.',
'confirm' => 'Sei sicuro?',
'delete-tickets' => 'Cancella Tickets',
'close-tickets' => 'Chiudi Tickets',
'open-tickets' => 'Apri Tickets',
/*
|----------------------------------------------------------------------------------------
| Staff Pages [English(en)]
|----------------------------------------------------------------------------------------
|
| The following language lines are used in all Staff related issues to translate
| some words in view to English. You are free to change them to anything you want to
| customize your views to better match your application.
|
*/
'are_you_sure' => 'Are you sure',
'staffs' => 'Staffs',
'name' => 'Nome',
'user_name' => 'Nome Utente',
'status' => 'Status',
'group' => 'Gruppo',
'department' => 'Dipartimento',
'created' => 'Creato',
'lastlogin' => 'Ultimo Login',
'createagent' => 'Crea Un Agente',
'delete' => 'Cancella',
'agents' => 'Agenti',
'create' => 'Crea',
'edit' => 'modifica',
'departments' => 'Dipartimenti',
'groups' => 'Gruppi',
/*
|--------------------------------------
| Staff Create Page
|--------------------------------------
*/
'create_agent' => 'Crea Agente',
'first_name' => 'Nome',
'last_name' => 'Cognome',
'mobile_number' => 'Numero Mobile',
'agent_signature' => 'Firma Agente',
'account_status_setting' => 'Status Account & Settaggi',
'account_type' => 'Tipo Account',
'admin' => 'Admin',
'agent' => 'Agente',
'account_status' => 'Status Account',
'locked' => 'Bloccato',
'assigned_group' => 'Gruppo Assegnato',
'primary_department' => 'Dipartimento Principale',
'agent_time_zone' => 'Agent Time Zone',
'day_light_saving' => 'Day Light Saving',
'limit_access' => 'Limita Accesso',
'directory_listing' => 'Directory Listing',
'vocation_mode' => 'Vocation Mode',
'assigned_team' => 'Team Assegnato',
/*
|--------------------------------------
| Department Create Page
|--------------------------------------
*/
'create_department' => 'Crea Dipartimento',
'manager' => 'Manager',
'ticket_assignment' => 'Assegnamento Ticket ',
'restrict_ticket_assignment_to_department_members' => 'Restrict ticket assignment to department members',
'outgoing_emails' => 'Emails in uscita',
'outgoing_email' => 'Email in uscita',
'template_set' => 'Template Set',
'auto_responding_settings' => 'Settaggi Auto-Risposta',
'disable_for_this_department' => 'Disattiva per questo dipartimento',
'auto_response_email' => 'Email Auto-Risposta',
'recipient' => 'Recipient',
'group_access' => 'Accesso Gruppo',
'department_signature' => 'Firma Dipartimento',
/*
|--------------------------------------
| Team Create Page
|--------------------------------------
*/
'create_team' => 'Crea Team',
'team_lead' => 'Team Lead',
'assignment_alert' => 'Allerta Assegnamento',
'disable_for_this_team' => 'Disattiva per questo team',
'teams' => 'Teams',
/*
|--------------------------------------
| Group Create Page
|--------------------------------------
*/
'create_group' => 'Crea Gruppo',
'goups' => 'Gruppi',
'can_create_ticket' => 'Può creare ticket',
'can_edit_ticket' => 'Può editare ticket',
'can_post_ticket' => 'Può postare Ticket',
'can_close_ticket' => 'Può chiudere un ticket ',
'can_assign_ticket' => 'Può assegnare ticket',
'can_transfer_ticket' => 'Può trasferire ticket',
'can_delete_ticket' => 'Può cancellare ticket',
'can_ban_emails' => 'Può bannare le email',
'can_manage_premade' => 'Può Manage premade',
'can_manage_FAQ' => 'Può gestire le FAQ',
'can_view_agent_stats' => 'Può visualizzare le stats per agente',
'department_access' => 'Accesso Dipartimenti ',
'admin_notes' => 'Note Admin',
'group_members' => 'Componenti del Gruppo',
'group_name' => 'Nome Gruppo',
/*
|--------------------------------------
| SMTP Page
|--------------------------------------
*/
'driver' => 'Driver',
'smtp' => 'SMTP',
'host' => 'Host',
'port' => 'Porta',
'encryption' => 'Criptazione',
/*
|----------------------------------------------------------------------------------------
| Agent Panel [English(en)]
|----------------------------------------------------------------------------------------
|
| The following language lines are used in all Agent Panel related issues to translate
| some words in view to English. You are free to change them to anything you want to
| customize your views to better match your application.
|
*/
'agent_panel' => 'Pannello Agente',
'profile' => 'Profilo',
'change_password' => 'Cambia Password',
'sign_out' => 'Esci',
'Tickets' => 'TICKETS',
'inbox' => 'Inbox',
'my_tickets' => 'Miei Tickets',
'unassigned' => 'Non Assegnati',
'trash' => 'Cestino',
'Updates' => 'AGGIORNAMENTI',
'no_new_updates' => 'Nessun nuovo aggiornamento',
'check_for_updates' => 'Controlla aggiornamenti',
'open' => 'Apri',
'inprogress' => 'In elaborazione',
'closed' => 'chiuso',
'Departments' => 'DIPARTIMENTI',
'tools' => 'Strumenti',
'canned' => 'Canned',
'knowledge_base' => 'Knowledge Base',
'loading' => 'Caricando',
'ratings' => 'Ratings',
'please_rate' => 'Per favore rate:',
'ticket_ratings' => 'TICKET RATING',
/*
|-----------------------------------------------
| Profile
|-----------------------------------------------
*/
'user_information' => 'informazioni utente',
'time_zone' => 'Time-zone',
'phone_number' => 'Numero di Telefono',
'contact_information' => 'infomazioni Contatto',
/*
|-----------------------------------------------
| Dashboard
|-----------------------------------------------
*/
'dashboard' => 'Cruscotto',
'line_chart' => 'Tabella lineare',
'statistics' => 'Statistiche',
'opened' => 'Aperto',
'resolved' => 'Risolto',
'closed' => 'Chiuso',
'deleted' => 'Cancellato',
/*
|------------------------------------------------
|User Page
|------------------------------------------------
*/
'user_directory' => 'User Directory',
'ban' => 'Banna',
'user' => 'Utente',
'users' => 'Utenti',
'create_user' => 'Crea Utente',
'full_name' => 'Nome Completo',
'mobile' => 'Mobile',
'last_login' => 'Ultimo Login',
'user_profile' => 'Profilo Utente',
'assign' => 'Assegna',
'open_tickets' => 'Tickets',
'closed_tickets' => 'Ticket Chiusi',
'deleted_tickets' => 'Cancella Tickets',
/*
|------------------------------------------------
|Organization Page
|------------------------------------------------
*/
'organizations' => 'Organizzazioni',
'organization' => 'Organizzazione',
'create_organization' => 'Crea Organizzazione',
'account_manager' => 'Account Manager',
'update' => 'Aggiorna',
'please_select_an_organization' => 'Per favore seleziona una Organizzazione',
'please_select_an_user' => 'Per favore seleziona un utente',
'organization_profile' => 'Profilo Organizzazione',
'organization-s_head' => "Organization's Head",
'select_department_manager' => 'Seleziona Managere Dipartimento',
'users_of' => 'Utenti di',
/*
|----------------------------------------------
| Ticket page
|----------------------------------------------
*/
'subject' => 'Soggetto',
'ticket_id' => 'Ticket ID',
'priority' => 'Priorità',
'from' => 'Da',
'last_replier' => 'Ultimo a Rispondere',
'assigned_to' => 'Assegnato A',
'last_activity' => 'Ultima Attività',
'answered' => 'Risposto',
'assigned' => 'Assegnato',
'create_ticket' => 'Crea Ticket',
'tickets' => 'Tickets',
'open' => 'Apri',
'Ticket_Information' => 'INFORMAZIONE TICKET',
'Ticket_Id' => 'ID TICKET',
'User' => 'UTENTE',
'Unassigned' => 'NON ASSEGNATO',
'generate_pdf' => 'Genera PDF',
'change_status' => 'Cambia Status',
'more' => 'Più',
'delete_ticket' => 'Cancella Ticket',
'emergency' => 'Emergenza',
'high' => 'Alta',
'medium' => 'Media',
'low' => 'Bassa',
'sla_plan' => 'SLA Plan',
'created_date' => 'Data Creata',
'due_date' => 'Data di Scadenza',
'last_response' => 'Ultima Risposta',
'source' => 'Sorgente',
'last_message' => 'Ultimo Messaggio',
'reply' => 'Risposta',
'response' => 'Resposta',
'reply_content' => 'Contenuto Riposta',
'attachment' => 'Allegato',
'internal_note' => 'Nota Interna',
'this_ticket_is_under_banned_user' => 'Questo ticket è di un utente bannato',
'ticket_source' => 'Sorgente Ticket',
'are_you_sure_to_ban' => 'Sicuro di voler bannare',
'whome_do_you_want_to_assign_ticket' => 'A chi vuoi assegnare il ticket',
'are_you_sure_you_want_to_surrender_this_ticket' => 'Are you sure you want to surrender this Ticket',
'add_collaborator' => 'Aggiungi Collaboratore',
'search_existing_users' => 'Cerca utenti esistenti',
'add_new_user' => 'Aggiungi nuovo Utente',
'search_existing_users_or_add_new_users' => 'Cerca utenti esistenti o aggiungi nuovi utenti',
'search_by_email' => 'Cerca per Email',
'list_of_collaborators_of_this_ticket' => 'Lista dei Collaboratori di questo Ticket',
'submit' => 'Invia',
'max' => 'Max',
'add_cc' => 'Aggiungi CC',
'recepients' => 'Riceventi',
'select_a_canned_response' => 'Seleziona una Canned Response',
'assign_to' => 'Assegna A',
'detail' => 'Dettaglio',
'user_details' => 'Dettagli Utente',
'ticket_option' => 'Opzioni Ticket',
'ticket_detail' => 'Dettagli Ticket',
'Assigned_To' => 'ASSEGNATO A',
'locked-ticket' => 'Allerta! Questo ticket è etato bloccato da un altro utente ed è al momento in risposta.',
'access-ticket' => 'Allerta! Questo ticket è etato bloccato da te per ',
'minutes' => ' minuti',
'in_minutes' => 'In minuti',
'add_another_owner' => 'Aggiungi un altro possessore',
'user-not-found' => 'Utente non trovato.Prova ancora o aggiungi un nuovo utente.',
'change-success' => 'Successo! Il possessore di questo ticket è stato cambiato.',
'user-exists' => 'Utente già esistente. Prova a cercare questo stesso utente.',
'valid-email' => 'Inserisci un indirizzo email valido.',
'search_user' => 'Cerca utente',
'merge-ticket' => 'Unisci ticket',
'title' => 'Titolo',
'merge' => 'Unisci',
'select_tickets' => 'Seleziona ticket da unire',
'select-pparent-ticket' => 'Seleziona un ticket padre',
'merge-reason' => 'Motivazione unione',
'get_merge_message' => 'Questo ticket è stato unito con il ticket',
'ticket_merged' => ' è stato unito con il ticket.',
'no-tickets-to-merge' => 'Non ci sono altri ticket di prorietà del possessore di questo ticket.',
'merge-error' => 'Richiesta non processabile riprova in seguito.',
'merge-success' => 'Tickets uniti con successo.',
'merge-error2' => 'Per favore selzeziona un ticket da unire.',
'select-tickets-to merge' => 'seleziona due o più ticket da unire',
'different-users' => 'Tickte da utenti diversi',
/*
|------------------------------------------------
|Tools Page
|------------------------------------------------
*/
'canned_response' => 'Canned Response',
'create_canned_response' => 'Create Canned Response',
'surrender' => 'Surrender',
'view' => 'Vista',
/*
|-----------------------------------------------
| Main text
|-----------------------------------------------
*/
'copyright' => 'Copyright',
'all_rights_reserved' => 'Tutti i diritti riservati',
'powered_by' => 'Sviluppato da',
/*
|------------------------------------------------
|Guest-User Page
|------------------------------------------------
*/
'issue_summary' => 'Sommario Problema',
'issue_details' => 'Dettagli Problema',
'contact_informations' => 'Informazioni contatto',
'contact_details' => 'Dettagli Contatto',
'role' => 'Ruolo',
'ext' => 'EXT',
'profile_pic' => 'Foto Profilo',
'agent_sign' => 'Firma Agente',
'inactive' => 'Inattivo',
'male' => 'Uomo',
'female' => 'Donna',
'old_password' => 'Vecchia Password',
'new_password' => 'Nuova Password',
'confirm_password' => 'Conferma Password',
'gender' => 'Genere',
'ticket_number' => 'Numero di Ticket',
'content' => 'Contenuto',
/*
|------------------------------------------------
| Error Pages
|------------------------------------------------
*/
'not_found' => 'Non trovato',
'oops_page_not_found' => 'Oops! Pagina non trovata',
'we_could_not_find_the_page_you_were_looking_for' => 'Impossibile trovare la pagina che stavi cercando',
'internal_server_error' => 'Errore server interno',
'be_right_back' => 'Torna indietro',
'sorry' => 'Spiacente',
'we_are_working_on_it' => 'Ci stiamo lavorando',
'category' => 'Categoria',
'addcategory' => 'Aggiungi Categoria',
'allcategory' => 'Tutte le Categorie',
'article' => 'Articolo',
'articles' => 'Articoli',
'addarticle' => 'Aggiungi Articolo',
'allarticle' => 'Tutti gli Articoli',
'pages' => 'Pagine',
'addpages' => 'Aggiungi Pagine',
'allpages' => 'Tutte le pagine',
'widgets' => 'Widgets',
'footer1' => 'Footer 1',
'footer2' => 'Footer 2',
'footer3' => 'Footer 3',
'footer4' => 'Footer 4',
'sidewidget1' => 'Side Widget 1',
'sidewidget2' => 'Side Widget 2',
'comments' => 'Commenti',
'settings' => 'Settaggi',
'parent' => 'Padre',
'description' => 'Descrizione',
'enter_the_description' => 'Inserisci la Descrizione',
'publish' => 'Pubblica',
'published' => 'Pubblicato',
'draft' => 'Bozza',
'create_a_category' => 'Crea una Categoria',
'add' => 'Aggiungi',
'social' => 'Social',
'comment' => 'Commento',
'not_published' => 'Non Pubblicato',
'numberofelementstodisplay' => 'numero elementi da visualizzare',
//======================================
'language' => 'Lingua',
'save' => 'Salva',
'create' => 'Crea',
'dateformat' => 'Formato Data',
'slug' => 'Slug',
'read_more' => 'leggi di più',
'view_all' => 'Vedi tutto',
'categories' => 'Categorie',
'need_more_support' => 'Necessita più supporto',
'if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue' => 'Se non hai trovato una risposta, per favore apri un ticket con al descrizione del problema',
'have_a_question?_type_your_search_term_here' => 'Hai una domanda? Scrivi una parola da cercare qui...',
'search' => 'Cerca',
'search_results' => 'Risultati Ricerca',
'frequently_asked_questions' => 'Domande Frequenti',
'leave_a_reply' => 'Lascia una Risposta',
'post_message' => 'Post Message',
/*
|--------------------------------------------------------------------------------------
| Client Panel [English(en)]
|--------------------------------------------------------------------------------------
| The following language lines are used in all Agent Panel related issues to translate
| some words in view to English. You are free to change them to anything you want to
| customize your views to better match your application.
|
*/
'home' => 'Home',
'submit_a_ticket' => 'Invia un Ticket',
'my_profile' => 'Mio Profilo',
'log_out' => 'Logout',
'forgot_password' => 'Password Dimenticata',
'create_account' => 'Crea un Account',
'you_are_here' => 'Sei qui',
'have_a_ticket' => 'Have a Ticket',
'check_ticket_status' => 'Controlla Status Ticket',
'choose_a_help_topic' => 'Choose a Help Topic',
'ticket_status' => 'Status Ticket',
'post_comment' => 'Posta Commento',
'plugin' => 'Plugin',
/***************************New Updates****************************************/
/* Translation Required after this line */
/******************************************************************************/
'edit_profile' => 'Edit profile',
'you_are_here' => 'You are here',
'Send' => 'SEND',
'no_article' => 'No article',
'profile_settings' => 'Profile settings',
'please_fill_all_required_feilds' => 'Please fill all required feilds.',
'successfully_replied' => 'Successfully replied',
'please_fill_some_data' => 'Please fill some data!',
'profile_updated_sucessfully' => 'Profile updated sucessfully',
'password_updated_sucessfully' => 'Password updated sucessfully',
'password_was_not_updated_incorrect_old_password' => 'Password was not updated. Incorrect old password',
'there_is_no_such_ticket_number' => 'There is no such ticket number',
"email_didn't_match_with_ticket_number" => "Email didn't match with ticket number",
'we_have_sent_you_a_link_by_email_please_click_on_that_link_to_view_ticket' => 'We have sent you a link by email. Please click on that link to view ticket',
'no_records_on_publish_time' => 'No records on publish time',
'your_details_send_to_system' => 'Your details send to the system',
'your_details_can_not_send_to_system' => 'Your details can not be sent to the system',
'your_comment_posted' => 'Your comment posted',
'sorry_not_processed' => 'Sorry not processed',
'profile_updated_sucessfully' => 'Profile updated sucessfully',
'password_was_not_updated' => 'Password was not updated',
'sorry_your_ticket_token_has_expired_please_try_to_resend_the_ticket_link_request' => 'Sorry your ticket token has expired! Please try to resend the ticket link request',
'sorry_you_are_not_allowed_token_expired' => 'Sorry you are not allowed. Token has expired!',
'thank_you_for_your_rating' => 'Thank you for your rating!',
'your_ticket_has_been' => 'Your ticket has been',
'failed_to_send_email_contact_administrator' => 'Email sending failed. Please contact system administrator',
/*
* |---------------------------------------------------------------------------------------
* |API settings
* |----------------------------------------------------------------------------------
* |The following lanuage line used to get english traslation of api settings in admin panel
* |
* |
*/
'webhooks' => 'Webhooks',
'enter_url_to_send_ticket_details' => 'Enter the URL to send the ticket details',
'api' => 'API',
'api_key' => 'API key',
'api_key_mandatory' => 'API key mandatory',
'api_configurations' => 'API configurations',
'generate_key' => 'Generate key',
'api_settings' => 'API settings',
/*
* -----------------------------------------------------------------------------
* Error log and debugging settings
* --------------------------------------------------------------------------
*
*/
'error-debug' => 'Error logs and debugging',
'debug-options' => 'Debugging options',
'view-logs' => 'View error logs',
'not-authorised-error-debug' => 'You are not authorised to access the URL',
'error-debug-settings' => 'Error and debugging settings',
'debugging' => 'Debugging mode',
'bugsnag-debugging' => 'Send app crash reports to help Ladybird improve Faveo',
'error-debug-settings-saved-message' => 'Your error and debugging settings have been saved successfully',
'error-debug-settings-error-message' => 'You have not made any change in the settings.',
'error-logs' => 'Error logs',
/* ---------------------------------------------------------------------------------------
* Latest update 16-06-2016
* -----------------------------------------------------------------------------------
*/
'that_email_is not_available_in_this_system' => 'That Email is not available in this System',
'use_subject' => 'Use Subject',
'reopen' => 'Reopen',
'invalid_attempt' => 'Invalid Attempt',
/* ---------------------------------------------------------------------------------------
* Latest update 27-07-2016
* -----------------------------------------------------------------------------------
*/
'queue' => 'Queue',
'queues' => 'Queues',
/* * -------------------------------------------------------------------------------------------------
* OTP messages body to send to user while registering, resetting passwords
* --------------------------------------------------------------------------------------------------
*/
'hello' => 'Hello',
'reset-link-msg' => ",\r\nHere is the link to reset your password.\r\n",
'otp-for-your' => ",\r\nOTP for your",
'account-verification-is' => 'account verification is',
'extra-text' => ".\r\nYou can login to verify your account via OTP or just click on the link we've sent to your email address.",
'otp-not-sent' => 'We faced some problem in sending OTP please try after some time.',
/* * -------------------------------------------------------------------------------------------
* Ticket number settings 03-08-2016
* ------------------------------------------------------------------------------------------
*/
'format' => 'Format',
'ticket-number-format' => 'This setting is used to generate ticket numbers. Use hash signs (`#`) where digits are to be placed & dollar sign($) where characters are to be placed . Any other text in the number format will be preserved. ',
'ticket-number-type' => 'Choose a sequence from which to derive new ticket numbers. The system has a incrementing sequence and a random sequence by default',
/* * ----------------------------------------------------------------------------------------------------
* Social media integration
* ---------------------------------------------------------------------------------------------------------
*/
'client_id' => 'Client id',
'client_secret' => 'Client secret',
'redirect' => 'Redirect URL',
'details' => 'Details',
'social-media' => 'Social media',
/* * ----------------------------------------------------------------------------------------------
* Report
* ----------------------------------------------------------------------------------------------
*/
'report' => 'Report',
'Report' => 'REPORT',
'start_date' => 'Start date',
'end_date' => 'End date',
'select' => 'Select',
'generate' => 'Generate',
'day' => 'Day',
'week' => 'Week',
'month' => 'Month',
'Currnet_In_Progress' => 'CURRENT IN PROGRESS',
'Total_Created' => 'TOTAL CREATED',
'Total_Reopened' => 'TOTAL REOPENED',
'Total_Closed' => 'TOTAL CLOSED',
'tabular' => 'Tabular',
'reopened' => 'Reopened',
/* ---------------------------------------------------------------------------------------
* Ticket Priority
* -----------------------------------------------------------------------------------
*/
'ticket_priority' => 'Ticket priority',
'priority' => 'Priority',
'priority_desc' => 'Priority description',
'priority_urgency' => 'Priority urgency',
'priority_id' => 'Priority Id',
'priority_color' => 'Priority color',
'ispublic' => 'IsPublic',
'is_default' => 'By default',
'create_ticket_priority' => 'Create ticket priority',
'agent_notes' => 'Agent notes',
'select_priority' => 'Select priority',
'normal' => 'Normal',
'ispublic' => 'Visibility',
'make-default-priority' => 'Make default priority',
'priority_successfully_created' => 'Priority successfully created',
'priority_successfully_updated' => 'Priority successfully updated',
'delete_successfully' => 'Delete successfully',
'user_priority_status' => 'User priority status',
'current' => 'Current:',
'active_user_can_select_the_priority_while_creating_ticket' => 'Active user can select the priority while creating ticket',
/* --------------------------------------------------------------------------------------------
* Approval Updated
* --------------------------------------------------------------------------------------------
*/
'approval' => 'Approval',
'approval_tickets' => 'Approval tickets',
'approve' => 'Approve',
'approval_request' => 'Approval request',
'approvel_ticket_list' => 'Approvel ticket list',
'approval_settings' => 'Approval settings',
'close_all_ticket_for_approval' => 'Close all tickets for approval',
'approval_settings-created-successfully' => 'Approval settings created successfully',
/* --------------------------------------------------------------------------------------------
* Followup Updated
* --------------------------------------------------------------------------------------------
*/
'followup' => 'Followup',
'followup_tickets' => 'Followup tickets',
'followup_Notification' => 'Followup notification',
/*
*--------------------------------------------------------------------------------------------
*Updated 6-9-2016
*---------------------------------------------------------------------------------------
*/
'not-available' => 'Not available',
/* --------------------------------------------------------------------------------------------
* User Module
* --------------------------------------------------------------------------------------------
*/
'agent_report' => 'Agent report',
'assign_tickets' => 'Assign tickets',
'delete_agent' => 'Delete agent',
'delete_user' => 'Delete user',
'confirm_deletion' => 'Confirm deletion',
'delete_all_content' => 'Delete all content',
'agent_profile' => 'Agent profile',
'change_role_to_admin' => 'Change role to admin',
'change_role_to_user' => 'Change role to user',
'change_role_to_agent' => 'Change role to agent',
'change_password' => 'Change password',
'role_change' => 'Role change',
'password_generator' => 'Password generator',
'depertment' => 'Depertment',
'duetoday' => 'Due today',
'today-due_tickets' => 'Today\'s due ticekts',
'password_change_successfully' => 'Password changed successfully',
'role_change_successfully' => 'Role changed successfully',
'user_delete_successfully' => 'User deleted successfully',
'agent_delete_successfully' => 'Agent deleted successfully',
'select_another_agent' => 'Select another agent',
'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent deleted successfully and ticket assigned to another agent',
'deleted_user' => 'Deleted User',
'deleted_user_directory' => 'Deleted User Directory',
'restore' => 'Restore',
'user_restore_successfully' => 'User restore successfully',
/*** updates 28-11-2016***/
'apply' => 'Apply',
/* updates 2-12-2016 **/
'sort-by' => 'Sort by',
'created-at' => 'Created at',
'or' => 'OR',
'activate' => 'Activate',
'system-email-not-configured' => 'We are unable to process email request as the system has no configured email for sending mails. Please contact and report system admin.',
'assign-ticket' => 'Assign tickets',
'can-not-inactive-group' => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.',
'internal-note-has-been-added' => 'Internal note added to the ticket',
'active-users' => 'Active users',
'deleted-users' => 'Deleted users',
'view-option' => 'View options',
'accoutn-not-verified' => 'User account is not verified',
'enabled' => 'Enabled',
'disabled' => 'Disabled',
'user-account-is-deleted' => 'This user account has been deleted.',
'restore-user' => 'Restore user account',
'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
'reply-can-not-be-empty' => 'Reply can not be blank. Please enter your reply.',
//update 18-12-2016
'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Your account has been created successfully. Please contact admin for account activation as we were not able to send you an OPT code.',
//update 19-12-2016
'only-agents' => 'Agent users',
'only-users' => 'Clients users',
'banned-users' => 'Banned users',
'inactive-users' => 'Inactive users',
'all-users' => 'All users',
'search' => 'Search...',
//update 21-12-2016
'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.',
//updated 15-5-2017
'session-expired' => 'Session expired or invalid, please try again.',
];