438 lines
15 KiB
SQL
438 lines
15 KiB
SQL
-- ------------------------------------------------------
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--
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-- Table structure for table `field_values`
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--
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DROP TABLE IF EXISTS `field_values`;
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CREATE TABLE IF NOT EXISTS `field_values` (
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`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
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`field_id` int(10) UNSIGNED DEFAULT NULL,
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`child_id` int(10) UNSIGNED DEFAULT NULL,
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`field_key` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
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`field_value` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
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`created_at` timestamp NULL DEFAULT NULL,
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`updated_at` timestamp NULL DEFAULT NULL,
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PRIMARY KEY (`id`),
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KEY `field_values_field_id_foreign` (`field_id`)
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) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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-- ------------------------------------------------------------
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--
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-- Update values in table `settings_ticket`
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--
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UPDATE `settings_ticket` SET `num_format` = '$$$$-####-####', `num_sequence` = 'sequence' WHERE `id` = 1;
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-- --------------------------------------------------------------------
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-- -----------------------------------------------------------
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--
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-- Table structure for table `conditions`
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--
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DROP TABLE IF EXISTS `conditions`;
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CREATE TABLE IF NOT EXISTS `conditions` (
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`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
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`job` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`value` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`created_at` timestamp NULL DEFAULT NULL,
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`updated_at` timestamp NULL DEFAULT NULL,
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PRIMARY KEY (`id`)
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) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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-- --------------------------------------------------------
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--
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-- Table structure for table `failed_jobs`
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--
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DROP TABLE IF EXISTS `failed_jobs`;
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CREATE TABLE IF NOT EXISTS `failed_jobs` (
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`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
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`connection` text COLLATE utf8_unicode_ci NOT NULL,
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`queue` text COLLATE utf8_unicode_ci NOT NULL,
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`payload` longtext COLLATE utf8_unicode_ci NOT NULL,
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`failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
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PRIMARY KEY (`id`)
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) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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-- --------------------------------------------------------
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--
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-- Table structure for table `faveo_mails`
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--
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DROP TABLE IF EXISTS `faveo_mails`;
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CREATE TABLE IF NOT EXISTS `faveo_mails` (
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`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
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`email_id` int(11) NOT NULL,
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`drive` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`key` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`value` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`created_at` timestamp NULL DEFAULT NULL,
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`updated_at` timestamp NULL DEFAULT NULL,
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PRIMARY KEY (`id`)
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) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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-- --------------------------------------------------------
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--
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-- Table structure for table `faveo_queues`
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--
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DROP TABLE IF EXISTS `faveo_queues`;
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CREATE TABLE IF NOT EXISTS `faveo_queues` (
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`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
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`service_id` int(11) NOT NULL,
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`key` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`value` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`created_at` timestamp NULL DEFAULT NULL,
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`updated_at` timestamp NULL DEFAULT NULL,
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PRIMARY KEY (`id`)
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) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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-- --------------------------------------------------------
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--
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-- Table structure for table `field_values`
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--
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DROP TABLE IF EXISTS `field_values`;
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CREATE TABLE IF NOT EXISTS `field_values` (
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`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
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`field_id` int(10) UNSIGNED DEFAULT NULL,
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`child_id` int(10) UNSIGNED DEFAULT NULL,
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`field_key` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
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`field_value` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
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`created_at` timestamp NULL DEFAULT NULL,
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`updated_at` timestamp NULL DEFAULT NULL,
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PRIMARY KEY (`id`),
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KEY `field_values_field_id_foreign` (`field_id`)
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) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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-- --------------------------------------------------------
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--
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-- Table structure for table `jobs`
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--
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DROP TABLE IF EXISTS `jobs`;
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CREATE TABLE IF NOT EXISTS `jobs` (
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`id` bigint(20) UNSIGNED NOT NULL AUTO_INCREMENT,
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`queue` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`payload` longtext COLLATE utf8_unicode_ci NOT NULL,
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`attempts` tinyint(3) UNSIGNED NOT NULL,
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`reserved` tinyint(3) UNSIGNED NOT NULL,
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`reserved_at` int(10) UNSIGNED DEFAULT NULL,
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`available_at` int(10) UNSIGNED NOT NULL,
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`created_at` int(10) UNSIGNED NOT NULL,
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PRIMARY KEY (`id`),
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KEY `jobs_queue_reserved_reserved_at_index` (`queue`,`reserved`,`reserved_at`)
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) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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-- --------------------------------------------------------
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--
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-- Table structure for table `mail_services`
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--
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DROP TABLE IF EXISTS `mail_services`;
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CREATE TABLE IF NOT EXISTS `mail_services` (
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`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
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`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`short_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`created_at` timestamp NULL DEFAULT NULL,
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`updated_at` timestamp NULL DEFAULT NULL,
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PRIMARY KEY (`id`)
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) ENGINE=MyISAM AUTO_INCREMENT=7 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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--
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-- Dumping data for table `mail_services`
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--
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INSERT INTO `mail_services` (`id`, `name`, `short_name`, `created_at`, `updated_at`) VALUES
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(1, 'SMTP', 'smtp', '2016-10-09 15:32:44', '2016-10-09 15:32:44'),
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(2, 'Php Mail', 'mail', '2016-10-09 15:32:44', '2016-10-09 15:32:44'),
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(3, 'Send Mail', 'sendmail', '2016-10-09 15:32:44', '2016-10-09 15:32:44'),
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(4, 'Mailgun', 'mailgun', '2016-10-09 15:32:44', '2016-10-09 15:32:44'),
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(5, 'Mandrill', 'mandrill', '2016-10-09 15:32:44', '2016-10-09 15:32:44'),
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(6, 'Log file', 'log', '2016-10-09 15:32:44', '2016-10-09 15:32:44');
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-- --------------------------------------------------------
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--
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-- Table structure for table `queue_services`
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--
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DROP TABLE IF EXISTS `queue_services`;
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CREATE TABLE IF NOT EXISTS `queue_services` (
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`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
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`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`short_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`status` int(11) NOT NULL,
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`created_at` timestamp NULL DEFAULT NULL,
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`updated_at` timestamp NULL DEFAULT NULL,
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PRIMARY KEY (`id`)
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) ENGINE=MyISAM AUTO_INCREMENT=7 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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--
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-- Dumping data for table `queue_services`
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--
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INSERT INTO `queue_services` (`id`, `name`, `short_name`, `status`, `created_at`, `updated_at`) VALUES
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(1, 'Sync', 'sync', 1, '2016-10-09 15:32:44', '2016-10-09 16:05:03'),
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(2, 'Database', 'database', 0, '2016-10-09 15:32:44', '2016-10-09 16:05:03'),
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(3, 'Beanstalkd', 'beanstalkd', 0, '2016-10-09 15:32:44', '2016-10-09 15:32:44'),
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(4, 'SQS', 'sqs', 0, '2016-10-09 15:32:44', '2016-10-09 15:32:44'),
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(5, 'Iron', 'iron', 0, '2016-10-09 15:32:44', '2016-10-09 15:32:44'),
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(6, 'Redis', 'redis', 0, '2016-10-09 15:32:44', '2016-10-09 15:32:44');
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-- --------------------------------------------------------
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--
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-- Table structure for table `social_media`
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--
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DROP TABLE IF EXISTS `social_media`;
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CREATE TABLE IF NOT EXISTS `social_media` (
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`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
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`provider` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`key` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`value` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`created_at` timestamp NULL DEFAULT NULL,
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`updated_at` timestamp NULL DEFAULT NULL,
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PRIMARY KEY (`id`)
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) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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-- --------------------------------------------------------
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--
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-- Table structure for table `user_additional_infos`
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--
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DROP TABLE IF EXISTS `user_additional_infos`;
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CREATE TABLE IF NOT EXISTS `user_additional_infos` (
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`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
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`owner` int(11) NOT NULL,
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`service` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`key` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`value` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
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`created_at` timestamp NULL DEFAULT NULL,
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`updated_at` timestamp NULL DEFAULT NULL,
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PRIMARY KEY (`id`)
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) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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-- --------------------------------------------------------
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--
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-- Table structure for table `approval`
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--
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DROP TABLE IF EXISTS `approval`;
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CREATE TABLE IF NOT EXISTS `approval` (
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`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
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`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`status` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`created_at` timestamp NULL DEFAULT NULL,
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`updated_at` timestamp NULL DEFAULT NULL,
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PRIMARY KEY (`id`)
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) ENGINE=MyISAM AUTO_INCREMENT=2 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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--
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-- Dumping data for table `approval`
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--
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INSERT INTO `approval` (`id`, `name`, `status`, `created_at`, `updated_at`) VALUES
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(1, 'approval', '0', '2016-10-09 15:32:45', '2016-10-09 15:32:45');
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-- --------------------------------------------------------
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--
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-- Table structure for table `followup`
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--
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DROP TABLE IF EXISTS `followup`;
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CREATE TABLE IF NOT EXISTS `followup` (
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`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
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`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`status` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`condition` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`created_at` timestamp NULL DEFAULT NULL,
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`updated_at` timestamp NULL DEFAULT NULL,
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PRIMARY KEY (`id`)
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) ENGINE=MyISAM AUTO_INCREMENT=2 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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--
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-- Dumping data for table `followup`
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--
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INSERT INTO `followup` (`id`, `name`, `status`, `condition`, `created_at`, `updated_at`) VALUES
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(1, 'followup', '', '', '2016-10-09 15:32:45', '2016-10-09 15:32:45');
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-- --------------------------------------------------------------------
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--
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-- Alter ticket_priority table
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--
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ALTER TABLE `ticket_priority` ADD (`status` tinyint(1) DEFAULT 0, `is_default` varchar(30));
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--
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-- Update ticket_priority table values
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--
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--
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-- Alter ticket priority color
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--
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UPDATE `ticket_priority`
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SET `priority_color` = '#00a65a'
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WHERE `ticket_priority`.`priority` = "Low";
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UPDATE `ticket_priority`
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SET `priority_color` = '#00bfef'
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WHERE `ticket_priority`.`priority` = "Normal";
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UPDATE `ticket_priority`
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SET `priority_color` = '#f39c11'
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WHERE `ticket_priority`.`priority` = "High";
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UPDATE `ticket_priority`
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SET `priority_color` = '#dd4b38'
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WHERE `ticket_priority`.`priority` = "Emergency";
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UPDATE `ticket_priority` SET `is_default` = '1' WHERE `ticket_priority`.`priority_id` = 2;
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-- ---------------------------------------------------------------------------------------------
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--
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-- Alter `users` table
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--
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ALTER TABLE `users` MODIFY `mobile` VARCHAR(30) DEFAULT NULL;
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UPDATE `users` SET `mobile` = NULL WHERE `mobile` = '';
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ALTER TABLE `users` ADD UNIQUE (`mobile`);
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-- ----------------------------------------------------------------------
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--
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-- Insert new values in `template_types`
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--
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INSERT INTO `template_types` (`id`, `name`, `created_at`, `updated_at`) VALUES
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(12, 'team_assign_ticket', '2016-10-10 01:29:36', '2016-10-10 01:29:36'),
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(13, 'reset_new_password', '2016-10-10 01:29:36', '2016-10-10 01:29:36');
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-- --------------------------------------------------------------------------
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--
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-- Insert new values in `templates` table
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--
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INSERT INTO `templates` (`id`, `name`, `variable`, `type`, `subject`, `message`, `description`, `set_id`, `created_at`, `updated_at`) VALUES
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(12, 'This template is for sending notice to team when ticket is assigned to team', '1', 12, '', '<div>Hello {!!$ticket_agent_name!!},<br /><br /><b>Ticket No:</b> {!!$ticket_number!!}<br />Has been assigned to your team : {!!$team!!} by {!!$ticket_assigner!!} <br /><br />Thank You<br />Kind Regards,<br />{!!$system_from!!}</div>', '', 1, '2016-10-10 01:29:38', '2016-10-10 01:29:38'),
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(13, 'This template is for sending notice to client when password is changed', '1', 13, 'Verify your email address', 'Hello {!!$user!!},<br /><br />Your password is successfully changed.Your new password is : {!!$user_password!!}<br /><br />Thank You.<br /><br />Kind Regards,<br /> {!!$system_from!!}', '', 1, '2016-10-10 01:29:38', '2016-10-10 01:29:38');
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-- --------------------------------------------------------------------------
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--
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-- Alter Table structure for table `ticket_source`
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--
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ALTER TABLE `ticket_source` ADD `css_class` VARCHAR(255) NULL AFTER `value`;
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--
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-- Dumping data for table `ticket_source`
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--
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INSERT INTO `ticket_source` (`id`, `name`, `value`, `css_class`) VALUES
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(4, 'facebook', 'Facebook', 'fa fa-facebook'),
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(5, 'twitter', 'Twitter', 'fa fa-twitter'),
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(6, 'call', 'Call', 'fa fa-phone'),
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(7, 'chat', 'Chat', 'fa fa-comment');
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--
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-- Update table ticket_source
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--
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UPDATE `ticket_source` SET `css_class` = 'fa fa-internet-explorer' WHERE `id` = 1;
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UPDATE `ticket_source` SET `css_class` = 'fa fa-envelope' WHERE `id` = 2;
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UPDATE `ticket_source` SET `css_class` = 'fa fa-envelope' WHERE `id` = 3;
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-- ----------------------------------------------------------------------
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--
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-- Alter tickets table
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--
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ALTER TABLE `tickets`
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ADD COLUMN `approval` tinyint(10),
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ADD COLUMN `follow_up` tinyint(10) ;
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--
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-- Alter users table
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--
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ALTER TABLE `users` ADD `is_delete` BOOLEAN NOT NULL DEFAULT FALSE AFTER `remember_token`;
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-- ---------------------------------------------------------------------------------------
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--
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-- Update table templates
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--
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UPDATE `templates`
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SET `message` = '<div>Hello {!!$ticket_agent_name!!},<br /><br /><b>Ticket No:</b> {!!$ticket_number!!}<br />Has been assigned to you by {!!$ticket_assigner!!} <br/> Please check and resppond on the ticket.<br /> Link: {!!$ticket_link!!}<br /><br />Thank You<br />Kind Regards,<br /> {!!$system_from!!}</div>'
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WHERE `type` = 1;
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-- --------------------------------------------------------------------------------------
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--
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-- Update queue services tables
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--
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UPDATE `queue_services` SET `status` = 1 Where `name` LIKE 'Sync' OR `short_name` LIKE 'sync';
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-- ----------------------------------------------------------------------------------------
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--
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-- Table structure for table `common_settings`
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--
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DROP TABLE IF EXISTS `common_settings`;
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CREATE TABLE `common_settings` (
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`id` int(10) UNSIGNED NOT NULL,
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`option_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`option_value` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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||
`status` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`optional_field` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
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`created_at` timestamp NULL DEFAULT NULL,
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`updated_at` timestamp NULL DEFAULT NULL
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) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
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--
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-- Dumping data for table `common_settings`
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--
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INSERT INTO `common_settings` (`id`, `option_name`, `option_value`, `status`, `optional_field`, `created_at`, `updated_at`) VALUES
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(1, 'ticket_token_time_duration', '1', '', '', '2016-12-13 05:01:02', '2016-12-13 05:01:02'),
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(2, 'enable_rtl', '', '', '', '2016-12-13 05:01:02', '2016-12-13 05:01:02'),
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(3, 'user_set_ticket_status', '', '1', '', '2016-12-13 05:01:02', '2016-12-13 05:01:02'),
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(4, 'send_otp', '', '0', '', '2016-12-13 05:01:02', '2016-12-13 05:01:02'),
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(5, 'email_mandatory', '', '1', '', '2016-12-13 05:01:02', '2016-12-13 05:01:02'),
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(6, 'user_priority', '', '0', '', '2016-12-13 05:01:02', '2016-12-13 05:10:14');
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--
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-- Indexes for dumped tables
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--
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--
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-- Indexes for table `common_settings`
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--
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ALTER TABLE `common_settings`
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ADD PRIMARY KEY (`id`);
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--
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-- AUTO_INCREMENT for dumped tables
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--
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--
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-- AUTO_INCREMENT for table `common_settings`
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--
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ALTER TABLE `common_settings`
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MODIFY `id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7;
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-- -------------------------------------------------------------------------------
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