Files
faveo/app/Http/Controllers/Client/helpdesk/GuestController.php
2023-03-26 22:33:44 +05:30

558 lines
18 KiB
PHP

<?php
namespace App\Http\Controllers\Client\helpdesk;
// controllers
use App\Http\Controllers\Common\PhpMailController;
use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\OtpVerifyRequest;
use App\Http\Requests\helpdesk\ProfilePassword;
use App\Http\Requests\helpdesk\ProfileRequest;
use App\Http\Requests\helpdesk\TicketRequest;
// models
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Settings\CommonSettings;
use App\Model\helpdesk\Settings\Company;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Utility\CountryCode;
use App\Model\helpdesk\Utility\Otp;
use App\User;
use Auth;
// classes
use DateTime;
use DB;
use Exception;
use GeoIP;
use Hash;
use Illuminate\Http\Request;
use Illuminate\Support\Facades\Request as Input;
use Lang;
use Socialite;
/**
* GuestController.
*
* @author Ladybird <info@ladybirdweb.com>
*/
class GuestController extends Controller
{
/**
* Create a new controller instance.
*
* @return type void
*/
public function __construct(PhpMailController $PhpMailController)
{
$this->middleware('board');
$this->PhpMailController = $PhpMailController;
// checking authentication
$this->middleware('auth');
}
/**
* Get profile.
*
* @return type Response
*/
public function getProfile(CountryCode $code)
{
$user = Auth::user();
$location = GeoIP::getLocation();
$phonecode = $code->where('iso', '=', $location->iso_code)->first();
$settings = CommonSettings::select('status')->where('option_name', '=', 'send_otp')->first();
$status = $settings->status;
return view('themes.default1.client.helpdesk.profile', compact('user'))
->with(['phonecode' => $phonecode->phonecode,
'verify' => $status, ]);
}
/**
* Save profile data.
*
* @param type $id
* @param type ProfileRequest $request
*
* @return type Response
*/
public function postProfile(ProfileRequest $request)
{
try {
// geet authenticated user details
$user = Auth::user();
if ($request->get('country_code') == '' && ($request->get('phone_number') != '' || $request->get('mobile') != '')) {
return redirect()->back()->with(['fails' => Lang::get('lang.country-code-required-error'), 'country_code_error' => 1])->withInput();
} else {
$code = CountryCode::select('phonecode')->where('phonecode', '=', $request->get('country_code'))->get();
if (!count($code)) {
return redirect()->back()->with(['fails' => Lang::get('lang.incorrect-country-code-error'), 'country_code_error' => 1])->withInput();
}
$user->country_code = $request->country_code;
}
$user->fill($request->except('profile_pic', 'mobile', 'active', 'role', 'is_delete', 'ban'));
$user->gender = $request->input('gender');
$user->save();
if (Input::file('profile_pic')) {
// fetching picture name
$name = Input::file('profile_pic')->getClientOriginalName();
// fetching upload destination path
$destinationPath = 'uploads/profilepic';
// adding a random value to profile picture filename
$fileName = rand(0000, 9999).'.'.str_replace(' ', '_', $name);
// moving the picture to a destination folder
Input::file('profile_pic')->move($destinationPath, $fileName);
// saving filename to database
$user->profile_pic = $fileName;
}
if ($request->get('mobile')) {
$user->mobile = $request->get('mobile');
} else {
$user->mobile = null;
}
if ($user->save()) {
return redirect()->back()->with('success', Lang::get('lang.Profile-Updated-sucessfully'));
} else {
return redirect()->back()->route('profile')->with('fails', Lang::get('lang.Profile-Updated-sucessfully'));
}
} catch (Exception $e) {
return redirect()->back()->route('profile')->with('fails', $e->getMessage());
}
}
/**
*@category fucntion to check if mobile number is unqique or not
*
*@param string $mobile
*
*@return bool true(if mobile exists in users table)/false (if mobile does not exist in user table)
*/
public function checkMobile($mobile)
{
if ($mobile) {
$check = User::where('mobile', '=', $mobile)
->where('id', '<>', \Auth::user()->id)
->first();
if (count($check) > 0) {
return true;
}
}
return false;
}
/**
* Get Ticket page.
*
* @param type Help_topic $topic
*
* @return type Response
*/
public function getTicket(Help_topic $topic)
{
$topics = $topic->get();
return view('themes.default1.client.helpdesk.tickets.form', compact('topics'));
}
/**
* getform.
*
* @param type Help_topic $topic
*
* @return type
*/
public function getForm(Help_topic $topic)
{
if (\Config::get('database.install') == '%0%') {
return \Redirect::route('licence');
}
if (System::first()->status == 1) {
$topics = $topic->get();
return view('themes.default1.client.helpdesk.form', compact('topics'));
} else {
return \Redirect::route('home');
}
}
/**
* Get my ticket.
*
* @param type Tickets $tickets
* @param type Ticket_Thread $thread
* @param type User $user
*
* @return type Response
*/
public function getMyticket()
{
return view('themes.default1.client.helpdesk.mytickets');
}
/**
* Get ticket-thread.
*
* @param type Ticket_Thread $thread
* @param type Tickets $tickets
* @param type User $user
*
* @return type Response
*/
public function thread(Ticket_Thread $thread, Tickets $tickets, User $user)
{
$user_id = Auth::user()->id;
//dd($user_id);
/* get the ticket's id == ticket_id of thread */
$tickets = $tickets->where('user_id', '=', $user_id)->first();
//dd($ticket);
$thread = $thread->where('ticket_id', $tickets->id)->first();
//dd($thread);
// $tickets = $tickets->whereId($id)->first();
return view('themes.default1.client.guest-user.view_ticket', compact('thread', 'tickets'));
}
/**
* ticket Edit.
*
* @return
*/
public function ticketEdit()
{
}
/**
* Post porfile password.
*
* @param type $id
* @param type ProfilePassword $request
*
* @return type Response
*/
public function postProfilePassword(ProfilePassword $request)
{
$user = Auth::user();
//echo $user->password;
if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
$user->password = Hash::make($request->input('new_password'));
try {
$user->save();
return redirect()->back()->with('success2', Lang::get('lang.password_updated_sucessfully'));
} catch (Exception $e) {
return redirect()->back()->with('fails2', $e->getMessage());
}
} else {
return redirect()->back()->with('fails2', Lang::get('lang.password_was_not_updated_incorrect_old_password'));
}
}
/**
* Ticekt reply.
*
* @param type Ticket_Thread $thread
* @param type TicketRequest $request
*
* @return type Response
*/
public function reply(Ticket_Thread $thread, TicketRequest $request)
{
$thread->ticket_id = $request->input('ticket_ID');
$thread->title = $request->input('To');
$thread->user_id = Auth::user()->id;
$thread->body = $request->input('reply_content');
$thread->poster = 'user';
$thread->save();
$ticket_id = $request->input('ticket_ID');
$tickets = Tickets::where('id', '=', $ticket_id)->first();
$thread = Ticket_Thread::where('ticket_id', '=', $ticket_id)->first();
return Redirect('thread/'.$ticket_id);
}
/**
* Get Checked ticket.
*
* @param type Tickets $ticket
* @param type User $user
*
* @return type response
*/
public function getCheckTicket(Tickets $ticket, User $user)
{
return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
}
/**
* Post Check ticket.
*
* @param type CheckTicket $request
* @param type User $user
* @param type Tickets $ticket
* @param type Ticket_Thread $thread
*
* @return type Response
*/
public function PostCheckTicket(Request $request)
{
$validator = \Validator::make($request->all(), [
'email' => 'required|email',
'ticket_number' => 'required',
]);
if ($validator->fails()) {
return redirect()->back()
->withErrors($validator)
->withInput()
->with('check', '1');
}
$Email = $request->input('email');
$Ticket_number = $request->input('ticket_number');
$ticket = Tickets::where('ticket_number', '=', $Ticket_number)->first();
if ($ticket == null) {
return \Redirect::route('form')->with('fails', Lang::get('lang.there_is_no_such_ticket_number'));
} else {
$userId = $ticket->user_id;
$user = User::where('id', '=', $userId)->first();
if ($user->role == 'user') {
$username = $user->first_name;
} else {
$username = $user->first_name.' '.$user->last_name;
}
if ($user->email != $Email) {
return \Redirect::route('form')->with('fails', Lang::get("lang.email_didn't_match_with_ticket_number"));
} else {
$code = $ticket->id;
$code = \Crypt::encrypt($code);
$company = $this->company();
$this->PhpMailController->sendmail(
$from = $this->PhpMailController->mailfrom('1', '0'),
$to = ['name' => $username, 'email' => $user->email],
$message = ['subject' => 'Ticket link Request ['.$Ticket_number.']', 'scenario' => 'check-ticket'],
$template_variables = ['user' => $username, 'ticket_link_with_number' => \URL::route('check_ticket', $code)]
);
return \Redirect::back()
->with('success', Lang::get('lang.we_have_sent_you_a_link_by_email_please_click_on_that_link_to_view_ticket'));
}
}
}
/**
* get ticket email.
*
* @param type $id
*
* @return type
*/
public function get_ticket_email($id, CommonSettings $common_settings)
{
$common_setting = $common_settings->select('status')
->where('option_name', '=', 'user_set_ticket_status')
->first();
return view('themes.default1.client.helpdesk.ckeckticket', compact('id', 'common_setting'));
}
/**
* get ticket status.
*
* @param type Tickets $ticket
*
* @return type
*/
public function getTicketStat(Tickets $ticket)
{
return view('themes.default1.client.helpdesk.ckeckticket', compact('ticket'));
}
/**
* get company.
*
* @return type
*/
public function company()
{
$company = Company::Where('id', '=', '1')->first();
if ($company->company_name == null) {
$company = 'Support Center';
} else {
$company = $company->company_name;
}
return $company;
}
public function resendOTP(OtpVerifyRequest $request)
{
if (\Schema::hasTable('sms')) {
$sms = DB::table('sms')->get();
if (count($sms) > 0) {
event(new \App\Events\LoginEvent($request));
return 1;
}
} else {
return 'Plugin has not been setup successfully.';
}
}
public function verifyOTP()
{
// dd(Input::all());
// $user = User::select('id', 'mobile', 'user_name')->where('email', '=', $request->input('email'))->first();
$otp = Otp::select('otp', 'updated_at')->where('user_id', '=', Input::get('u_id'))
->first();
if ($otp != null) {
$otp_length = strlen(Input::get('otp'));
if ($otp_length == 6 && !preg_match('/[a-z]/i', Input::get('otp'))) {
$otp2 = Hash::make(Input::get('otp'));
$date1 = date_format($otp->updated_at, 'Y-m-d h:i:sa');
$date2 = date('Y-m-d h:i:sa');
$time1 = new DateTime($date2);
$time2 = new DateTime($date1);
$interval = $time1->diff($time2);
if ($interval->i > 10 || $interval->h > 0) {
$message = Lang::get('lang.otp-expired');
return $message;
} else {
if (Hash::check(Input::get('otp'), $otp->otp)) {
Otp::where('user_id', '=', Input::get('u_id'))
->update(['otp' => '']);
// User::where('id', '=', $user->id)
// ->update(['active' => 1]);
// $this->openTicketAfterVerification($user->id);
return 1;
} else {
$message = Lang::get('lang.otp-not-matched');
return $message;
}
}
} else {
$message = Lang::get('lang.otp-invalid');
return $message;
}
} else {
$message = Lang::get('lang.otp-not-matched');
return $message;
}
}
public function sync()
{
try {
$provider = $this->getProvider();
$this->changeRedirect();
$users = Socialite::driver($provider)->user();
$this->forgetSession();
$user['provider'] = $provider;
$user['social_id'] = $users->id;
$user['name'] = $users->name;
$user['email'] = $users->email;
$user['username'] = $users->nickname;
$user['avatar'] = $users->avatar;
return redirect('client-profile')->with('success', 'Additional informations fetched');
} catch (Exception $ex) {
dd($ex);
return redirect('client-profile')->with('fails', $ex->getMessage());
}
}
public function getProvider()
{
$provider = \Session::get('provider');
return $provider;
}
public function changeRedirect()
{
$provider = \Session::get('provider');
$url = \Session::get($provider.'redirect');
\Config::set("services.$provider.redirect", $url);
}
public function forgetSession()
{
$provider = $this->getProvider();
\Session::forget('provider');
\Session::forget($provider.'redirect');
}
public function checkArray($key, $array)
{
$value = '';
if (array_key_exists($key, $array)) {
$value = $array[$key];
}
return $value;
}
public function updateUser($user = [])
{
$userid = \Auth::user()->id;
$useremail = \Auth::user()->email;
$email = $this->checkArray('email', $user); //$user['email'];
if ($email !== '' && $email !== $useremail) {
throw new Exception('Sorry! your current email and '.ucfirst($user['provider']).' email is different so system can not sync');
}
$this->update($userid, $user);
}
public function update($userid, $user, $provider)
{
$email = $this->checkArray('email', $user);
$this->deleteUser($userid, $user, $provider);
$this->insertAdditional($userid, $provider, $user);
$this->changeEmail($email);
}
public function deleteUser($userid, $user, $provider)
{
$info = new \App\UserAdditionalInfo();
$infos = $info->where('owner', $userid)->where('service', $provider)->get();
if ($infos->count() > 0 && count($user) > 0) {
foreach ($infos as $key => $detail) {
//if ($user[$key] !== $detail->$key) {
$detail->delete();
//}
}
}
}
public function insertAdditional($id, $provider, $user = [])
{
$info = new \App\UserAdditionalInfo();
if (count($user) > 0) {
foreach ($user as $key => $value) {
$info->create([
'owner' => $id,
'service' => $provider,
'key' => $key,
'value' => $value,
]);
}
}
}
public function changeEmail($email)
{
$user = \Auth::user();
if ($user && $email && !$user->email) {
$user->email = $email;
$user->save();
}
}
}