634 lines
21 KiB
PHP
634 lines
21 KiB
PHP
<?php
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namespace App\Http\Controllers\Agent;
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use App\Http\Controllers\Controller;
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// use App\Model\Ticket\Ticket;
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use App\Model\Email\Emails;
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use App\Model\Ticket\Ticket_attachments;
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use App\Model\Ticket\Ticket_Thread;
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class MailController extends Controller {
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public $email = "";
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public $stream = "";
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// public function fetchEmails(Emails $email)
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// {
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// $emails = $email->get();
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// $mailboxes = $emails;
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// return $mailboxes;
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// }
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function decode_imap_text($str) {
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$result = '';
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$decode_header = imap_mime_header_decode($str);
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foreach ($decode_header AS $obj) {
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$result .= htmlspecialchars(rtrim($obj->text, "\t"));
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}
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return $result;
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}
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function getdata() {
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$email = new Emails;
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$mailboxes = $email->get();
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if (count($mailboxes) >= 0) {
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foreach ($mailboxes as $current_mailbox) {
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if ($current_mailbox['fetching_status']) {
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$stream = @imap_open($current_mailbox['fetching_host'], $current_mailbox['email_address'], $current_mailbox['password']);
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$testvar = "";
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if ($stream >= 0) {
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$emails = imap_search($stream, 'SINCE ' . date('d-M-Y', strtotime("-10 day")));
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if ($emails != false) {
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if (count($emails) >= 0) {
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rsort($emails);
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foreach ($emails as $email_id) {
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$overview = imap_fetch_overview($stream, $email_id, 0);
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$var = $overview[0]->seen ? 'read' : 'unread';
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if ($var == 'unread') {
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$testvar = 'set';
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$from = $this->decode_imap_text($overview[0]->from);
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$subject = $this->decode_imap_text($overview[0]->subject);
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$datetime = $overview[0]->date;
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$date_time = explode(" ", $datetime);
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$date = $date_time[1] . "-" . $date_time[2] . "-" . $date_time[3] . " " . $date_time[4];
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//=======================================================================
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// check user
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//=======================================================================
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// $subject = $subject;
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// $match = '/^[[A-Z]{4}-[0-9]{4}-[0-9]{7}]][A-z0-9]$/';
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// if(preg_match($match, $subject))
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// {
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// echo "success";
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// }
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// else
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// {
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// echo "fail";
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// }
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$emailadd = explode('&', $from);
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$username = $emailadd[0];
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$emailadd = substr($emailadd[1], 3);
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$date = date('Y-m-d H:i:s', strtotime($date));
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$system = "Email";
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$phone = "";
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$helptopic = $this->default_helptopic();
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$sla = $this->default_sla();
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$structure = imap_fetchstructure($stream, $email_id);
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// $image1 = $structure->parts[0]->parts[1]->parameters[0]->value;
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// $image = $structure->parts[1]->parameters[0]->value;
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// echo '<img src="'.$image1.'">';
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// echo '<img src="'.$image.'">';
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// dd($structure);
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//=================================================
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// HTML
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//=================================================
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if ($structure->subtype == 'HTML') {
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$body2 = imap_fetchbody($stream, $email_id, 1);
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if ($body2 == null) {
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$body2 = imap_fetchbody($stream, $email_id, 1);
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}
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$body = quoted_printable_decode($body2);
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// $body = explode("---Reply above this line---", $body);
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// echo $body;
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// echo "0";
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}
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//=================================================
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// ALTERNATIVE
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//=================================================
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if ($structure->subtype == 'ALTERNATIVE') {
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if (isset($structure->parts)) {
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$body2 = imap_fetchbody($stream, $email_id, 1.2);
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if ($body2 == null) {
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$body2 = imap_fetchbody($stream, $email_id, 1);
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}
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$body = quoted_printable_decode($body2);
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// $body = explode("---Reply above this line---", $body);
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// echo $body[0];
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}
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}
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//=================================================
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// RELATED
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//=================================================
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if ($structure->subtype == 'RELATED') {
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if (isset($structure->parts)) {
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$parts = $structure->parts;
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$i = 0;
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$body2 = imap_fetchbody($stream, $email_id, 1.2);
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if ($body2 == null) {
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$body2 = imap_fetchbody($stream, $email_id, 1);
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}
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$body = quoted_printable_decode($body2);
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foreach ($parts as $part) {
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if ($parts[$i]) {
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}
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$i++;
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if (isset($parts[$i])) {
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if ($parts[$i]->ifid == 1) {
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$id = $parts[$i]->id;
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$imageid = substr($id, 1, -1);
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$imageid = "cid:" . $imageid;
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if ($parts[$i]->ifdparameters == 1) {
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foreach ($parts[$i]->dparameters as $object) {
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if (strtolower($object->attribute) == 'filename') {
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$filename = $object->value;
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}
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}
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}
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if ($parts[$i]->ifparameters == 1) {
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foreach ($parts[$i]->parameters as $object) {
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if (strtolower($object->attribute) == 'name') {
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$name = $object->value;
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}
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}
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}
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$body = str_replace($imageid, $filename, $body);
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// $ticket_Thread = new Ticket_attachments;
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// // $ticket_Thread->thread_id = $thread_id;
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// $ticket_Thread->name = $filename;
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// // $ticket_Thread->size = $filesize;
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// // $ticket_Thread->type = $ext;
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// $ticket_Thread->content = '<img src="'.$name.'">';
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// $ticket_Thread->save();
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// // $body = explode("---Reply above this line---", $body);
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// echo $body[0];
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// echo "2";
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}
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}
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}
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}
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}
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//=================================================
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// MIXED
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//=================================================
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elseif ($structure->subtype == 'MIXED') {
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if (isset($structure->parts)) {
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$parts = $structure->parts;
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// subtype = ALTERNATIVE
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if ($parts[0]->subtype == 'ALTERNATIVE') {
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if (isset($structure->parts)) {
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$body2 = imap_fetchbody($stream, $email_id, 1.2);
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if ($body2 == null) {
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$body2 = imap_fetchbody($stream, $email_id, 1);
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}
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$body = quoted_printable_decode($body2);
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}
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}
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// subtype = RELATED
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if ($parts[0]->subtype == 'RELATED') {
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if (isset($parts[0]->parts)) {
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$parts = $parts[0]->parts;
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$i = 0;
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$body2 = imap_fetchbody($stream, $email_id, 1.1);
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if ($body2 == null) {
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$body2 = imap_fetchbody($stream, $email_id, 1);
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}
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$body = quoted_printable_decode($body2);
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$name = "";
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foreach ($parts as $part) {
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if ($parts[0]) {
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}
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$i++;
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if (isset($parts[$i])) {
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if ($parts[$i]->ifid == 1) {
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$id = $parts[$i]->id;
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$imageid = substr($id, 1, -1);
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$imageid = "cid:" . $imageid;
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if ($parts[$i]->ifdparameters == 1) {
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foreach ($parts[$i]->dparameters as $object) {
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if (strtolower($object->attribute) == 'filename') {
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$filename = $object->value;
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}
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}
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}
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if ($parts[$i]->ifparameters == 1) {
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foreach ($parts[$i]->parameters as $object) {
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if (strtolower($object->attribute) == 'name') {
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$name = $object->value;
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}
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}
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}
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}
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$body = str_replace($imageid, $name, $body);
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// $body = explode("---Reply above this line---", $body);
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// echo $body[0];
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// echo '3'
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}
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}
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}
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}
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}
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// dd($structure);
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}
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// $ticket = new Tickets;
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// $ticket->name = $from;
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// $ticket->subject = $subject;
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// $ticket->body = $body2;
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// $ticket->date = $datetime;
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// $ticket->save();
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// $ticket = new Ticket_Thread;
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// $ticket->name = $from;
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// $ticket->subject = $subject;
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// $ticket->body = $body2;
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// $ticket->date = $datetime;
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// $ticket->save();
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if ($this->create_user($emailadd, $username, $subject, $body, $phone, $helptopic, $sla, $system) == true) {
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$thread_id = Ticket_Thread::whereRaw('id = (select max(`id`) from ticket_thread)')->first();
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$thread_id = $thread_id->id;
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if ($this->get_attachment($structure, $stream, $email_id, $thread_id) == true) {
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}
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}
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} else {
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}
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}
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}
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}
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imap_close($stream);
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}
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}
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}
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}
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}
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//======================================
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// ATTACHMENT |Incomplete
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//======================================
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public function get_attachment($structure, $stream, $email_id, $thread_id) {
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if (isset($structure->parts) && count($structure->parts)) {
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for ($i = 0; $i < count($structure->parts); $i++) {
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$attachments[$i] = array(
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'is_attachment' => false,
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'filename' => '',
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'name' => '',
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'attachment' => '');
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if ($structure->parts[$i]->ifdparameters) {
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foreach ($structure->parts[$i]->dparameters as $object) {
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if (strtolower($object->attribute) == 'filename') {
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$attachments[$i]['is_attachment'] = true;
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$attachments[$i]['filename'] = $object->value;
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}
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}
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}
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if ($structure->parts[$i]->ifparameters) {
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foreach ($structure->parts[$i]->parameters as $object) {
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if (strtolower($object->attribute) == 'name') {
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$attachments[$i]['is_attachment'] = true;
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$attachments[$i]['name'] = $object->value;
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}
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}
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}
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if ($attachments[$i]['is_attachment']) {
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$attachments[$i]['attachment'] = imap_fetchbody($stream, $email_id, $i + 1);
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if ($structure->parts[$i]->encoding == 3) {
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$attachments[$i]['attachment'] = base64_decode($attachments[$i]['attachment']);
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} elseif ($structure->parts[$i]->encoding == 4) {
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$attachments[$i]['attachment'] = quoted_printable_decode($attachments[$i]['attachment']);
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}
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}
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}
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if ($this->save_attcahments($attachments, $thread_id) == true) {
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return true;
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}
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}
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}
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//=====================================
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// SAVE ATTACHMENT | Incomplete
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//=====================================
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public function save_attcahments($attachments, $thread_id) {
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if (count($attachments) != 0) {
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foreach ($attachments as $at) {
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if ($at['is_attachment'] == 1) {
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$str = str_shuffle('abcdefghijjklmopqrstuvwxyz');
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$filename = $at['filename'];
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$ext = pathinfo($filename, PATHINFO_EXTENSION);
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$tmpName = $at['filename'];
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// echo '<img src="'.$tmpName.'">';
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$fp = fopen($tmpName, 'r');
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$content = fread($fp, filesize($tmpName));
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$content2 = file_put_contents($at['filename'], $at['attachment']);
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$filesize = $content2;
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$ticket_Thread = new Ticket_attachments;
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$ticket_Thread->thread_id = $thread_id;
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$ticket_Thread->name = $filename;
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$ticket_Thread->size = $filesize;
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$ticket_Thread->type = $ext;
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$ticket_Thread->content = $fp; //$content;
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$ticket_Thread->save();
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}
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}
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}
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return true;
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}
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// // public function part($part)
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// // {
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// // $structure = $part->parts;
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// // return $structure;
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// // }
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// // public function fetchdata()
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// // {
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// // $tickets = Tickets::all();
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// // foreach ($tickets as $ticket)
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// // {
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// // echo $ticket->body.'<hr/>';
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// // }
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// // }
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// public function ticket_list()
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// {
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// $tickets = Tickets::all();
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// $threads = Ticket_Thread::all();
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// return view('themes.default1.agent.ticket.ticket',compact('tickets'),compact('threads'));
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// }
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// public function thread($id)
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// {
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// $tickets = Tickets::where('id','=',$id)->first();
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// $thread = Ticket_Thread::where('ticket_id','=',$id)->first();
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// return view('themes.default1.agent.ticket.timeline',compact('tickets'),compact('thread'));
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// }
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// //============================================
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// // Create Ticket | Incomplete
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// //============================================
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// public function reply(Ticket_Thread $thread, TicketRequest $request)
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// {
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// $thread->ticket_id = $request->input('ticket_ID');
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// $thread->title = $request->input('To');
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// $thread->body = $request->input('ReplyContent');
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// $thread->save();
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// $ticket_id = $request->input('ticket_ID');
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// $tickets = Tickets::where('id','=',$ticket_id)->first();
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// $thread = Ticket_Thread::where('ticket_id','=',$ticket_id)->first();
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// // return 'success';
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// return Redirect("thread/".$ticket_id);
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// }
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// //============================================
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// // Ticket Edit get | Incomplete
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// //============================================
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// public function ticket_edit_get($id, Tickets $ticket , Ticket_Thread $thread)
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// {
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// $ticket_id = $ticket->where('id' , '=' , $id)->first();
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// $thread_id = $thread->where('ticket_id' , '=' , $id)->first();
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// $user = User::where('id' , '=' , $ticket_id->user_id)->first();
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// return view("themes.default1.agent.ticket.edit",compact('ticket_id','thread_id','user'));
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// }
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// //============================================
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// // Ticket Edit post | Incomplete
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// //============================================
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// public function ticket_edit_post($ticket_id,Ticket_Thread $thread)
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// {
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// dd($ticket_id);
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// // return Redirect("");
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// }
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// //============================================
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// // Ticket print | Incomplete
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// //============================================
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// public function ticket_print($id)
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// {
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// return pdf();
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// // return Redirect("");
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// }
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// //============================================
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// // Generate Ticket Number | Incomplete
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// //============================================
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// public function ticket_number($ticket_number)
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// {
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// $number = $ticket_number;
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// $number = explode('-',$number);
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// $number1 = $number[0];
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// if($number1 == 'ZZZZ'){
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// $number1 = 'AAAA';
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// }
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// $number2 = $number[1];
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// if($number2 == '9999'){
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// $number2 = '0000';
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// }
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// $number3 = $number[2];
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// if($number3 == '9999999'){
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// $number3 = '0000000';
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// }
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// $number1++;
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// $number2++;
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// $number3++;
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// $number2 = sprintf('%04s', $number2);
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// $number3 = sprintf('%07s', $number3);
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// $array = array($number1,$number2,$number3);
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// $number = implode('-', $array);
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// return $number;
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// }
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// //=============================================
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// // Checking email availability | Complete
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// //=============================================
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// public function check_email($email)
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// {
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// $check = User::where('email','=',$email)->first();
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// if($check == true)
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// {
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// return $check;
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// }
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// else
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// {
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// return false;
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// }
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// }
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// //===============================================
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// // Create User | InComplete
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// //===============================================
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// public function create_user($emailadd, $username, $subject, $body, $phone, $helptopic, $sla, $system)
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// {
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// $email;
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// $username;
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// $checkemail = $this->check_email($emailadd);
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// if($checkemail == false )
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// {
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// $password = $this->generateRandomString();
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// $user = new User;
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// $user->user_name = $username;
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// $user->email = $emailadd;
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// $user->password = Hash::make($password);
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// if($user->save())
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// {
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// $user_id = $user->id;
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// if(Mail::send('emails.pass', ['password' => $password, 'name' => $username],
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// function($message)use($emailadd, $username)
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// {
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// $message->to($emailadd, $username)->subject('password');
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// }))
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// {
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// }
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// }
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// }
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// else
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// {
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// $username = $checkemail->username;
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// $user_id = $checkemail->id;
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// }
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// $ticket_number = $this->check_ticket($user_id, $subject, $body, $helptopic, $sla);
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// if(Mail::send('emails.Ticket_Create', ['name' => $username, 'ticket_number' => $ticket_number],
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// function($message)use($emailadd, $username, $ticket_number)
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// {
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// $message->to($emailadd, $username)->subject('[~'.$ticket_number.']');
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// }))
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// {
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// return true;
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// }
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// }
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// //============================================
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// // Select Default help_topic | Incomplete
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// //============================================
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// public function default_helptopic()
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// {
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// $helptopic = "Support";
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// return $helptopic;
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// }
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// //============================================
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// // Select Default sla | Incomplete
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// //============================================
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// public function default_sla()
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// {
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// $sla = "12hours";
|
|
// return $sla;
|
|
// }
|
|
// //============================================
|
|
// // Select Default priority | Incomplete
|
|
// //============================================
|
|
// public function default_priority()
|
|
// {
|
|
// $priority = "important";
|
|
// return $helptopic;
|
|
// }
|
|
// //============================================
|
|
// // check ticket | Incomplete
|
|
// //============================================
|
|
// public function check_ticket($user_id, $subject, $body, $helptopic, $sla)
|
|
// {
|
|
// $read_ticket_number = substr($subject, 0, 6);
|
|
// if($read_ticket_number == 'Re: [~')
|
|
// {
|
|
// $separate = explode("]", $subject);
|
|
// $new_subject = substr($separate[0] , 6 , 20);
|
|
// $find_number = Tickets::where('ticket_number', '=', $new_subject)->first();
|
|
// $thread_body = explode("---Reply above this line---", $body);
|
|
// $body = $thread_body[0];
|
|
// if(count($find_number) > 0)
|
|
// {
|
|
// $id = $find_number->id;
|
|
// $ticket_number = $find_number->ticket_number;
|
|
// if(isset($id))
|
|
// {
|
|
// if($this->ticket_thread($subject, $body, $id, $user_id))
|
|
// {
|
|
// return $ticket_number;
|
|
// }
|
|
// }
|
|
// }
|
|
// else
|
|
// {
|
|
// $ticket_number = $this->create_ticket($user_id, $subject, $body, $helptopic, $sla);
|
|
// return $ticket_number;
|
|
// }
|
|
// }
|
|
// else
|
|
// {
|
|
// $ticket_number = $this->create_ticket($user_id, $subject, $body, $helptopic, $sla);
|
|
// return $ticket_number;
|
|
// }
|
|
// }
|
|
// //============================================
|
|
// // Create Ticket | Incomplete
|
|
// //============================================
|
|
// public function create_ticket($user_id, $subject, $body, $helptopic, $sla)
|
|
// {
|
|
// $max_number = Tickets::whereRaw('id = (select max(`id`) from tickets)')->get();
|
|
// foreach($max_number as $number)
|
|
// {
|
|
// $ticket_number = $number->ticket_number;
|
|
// }
|
|
// $ticket = new Tickets;
|
|
// $ticket->ticket_number = $this->ticket_number($ticket_number);
|
|
// $ticket->user_id = $user_id;
|
|
// $ticket->save();
|
|
// $ticket_number = $ticket->ticket_number;
|
|
// $id = $ticket->id;
|
|
// if($this->ticket_thread($subject, $body, $id, $user_id)==true)
|
|
// {
|
|
// return $ticket_number;
|
|
// }
|
|
// }
|
|
// //============================================
|
|
// // Create Ticket | Incomplete
|
|
// //============================================
|
|
// public function ticket_thread($subject, $body, $id, $user_id)
|
|
// {
|
|
// $thread = new Ticket_Thread;
|
|
// $thread->user_id = $user_id;
|
|
// $thread->ticket_id = $id;
|
|
// $thread->poster = 'client';
|
|
// $thread->title = $subject;
|
|
// $thread->body = $body;
|
|
// if($thread->save())
|
|
// {
|
|
// return true;
|
|
// }
|
|
// }
|
|
// //============================================
|
|
// // Generate Random password | Incomplete
|
|
// //============================================
|
|
// public function generateRandomString($length = 10)
|
|
// {
|
|
// $characters = '0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ';
|
|
// $charactersLength = strlen($characters);
|
|
// $randomString = '';
|
|
// for ($i = 0; $i < $length; $i++)
|
|
// {
|
|
// $randomString .= $characters[rand(0, $charactersLength - 1)];
|
|
// }
|
|
// return $randomString;
|
|
// }
|
|
// public function close($id, Tickets $ticket)
|
|
// {
|
|
// $ticket_status = $ticket->where('id','=',$id)->first();
|
|
// $ticket_status->status = 3;
|
|
// $ticket_status->save();
|
|
// return "your ticket".$ticket_status->ticket_number." has been closed";
|
|
// }
|
|
// public function resolve($id, Tickets $ticket)
|
|
// {
|
|
// $ticket_status = $ticket->where('id','=',$id)->first();
|
|
// $ticket_status->status = 2;
|
|
// $ticket_status->save();
|
|
// return "your ticket".$ticket_status->ticket_number." has been resolved";
|
|
// }
|
|
// public function open($id, Tickets $ticket)
|
|
// {
|
|
// $ticket_status = $ticket->where('id','=',$id)->first();
|
|
// $ticket_status->status = 1;
|
|
// $ticket_status->save();
|
|
// return "your ticket".$ticket_status->ticket_number." has been opened";
|
|
// }
|
|
// public function assign($id)
|
|
// {
|
|
// return $id;
|
|
// }
|
|
}
|