647 lines
23 KiB
PHP
647 lines
23 KiB
PHP
<?php
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namespace App\Http\Controllers\Admin\helpdesk;
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// controllers
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use App\Http\Controllers\Controller;
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// request
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use App\Http\Requests\helpdesk\EmailsEditRequest;
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use App\Http\Requests\helpdesk\EmailsRequest;
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use App\Model\helpdesk\Agent\Department;
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// model
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use App\Model\helpdesk\Email\Emails;
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use App\Model\helpdesk\Manage\Help_topic;
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use App\Model\helpdesk\Settings\Email;
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use App\Model\helpdesk\Ticket\Ticket_Priority;
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use App\Model\helpdesk\Utility\MailboxProtocol;
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use Crypt;
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// classes
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use Exception;
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use Illuminate\Http\Request;
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use Lang;
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/**
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* ======================================
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* EmailsController.
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* ======================================
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* This Controller is used to define below mentioned set of functions applied to the Emails in the system.
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*
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* @author Ladybird <info@ladybirdweb.com>
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*/
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class EmailsController extends Controller
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{
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/**
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* Defining constructor variables.
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*
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* @return type
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*/
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public function __construct()
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{
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$this->middleware('auth');
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$this->middleware('roles');
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}
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/**
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* Display a listing of the Emails.
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*
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* @param type Emails $emails
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*
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* @return type view
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*/
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public function index(Emails $email)
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{
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try {
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// fetch all the emails from emails table
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$emails = $email->get();
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return view('themes.default1.admin.helpdesk.emails.emails.index', compact('emails'));
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} catch (Exception $e) {
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return redirect()->back()->with('fails', $e->getMessage());
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}
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}
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/**
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* Show the form for creating a new resource.
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*
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* @param type Department $department
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* @param type Help_topic $help
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* @param type Priority $priority
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* @param type MailboxProtocol $mailbox_protocol
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*
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* @return type Response
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*/
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public function create(Department $department, Help_topic $help, Ticket_Priority $ticket_priority, MailboxProtocol $mailbox_protocol)
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{
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try {
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// fetch all the departments from the department table
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$departments = $department->get();
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// fetch all the helptopics from the helptopic table
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$helps = $help->get();
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// fetch all the types of priority from the ticket_priority table
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$priority = $ticket_priority->get();
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// fetch all the types of mailbox protocols from the mailbox_protocols table
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$mailbox_protocols = $mailbox_protocol->get();
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// return with all the table data
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return view('themes.default1.admin.helpdesk.emails.emails.create', compact('mailbox_protocols', 'priority', 'departments', 'helps'));
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} catch (Exception $e) {
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// return error messages if any
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return redirect()->back()->with('fails', $e->getMessage());
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}
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}
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/**
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* Check for email input validation.
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*
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* @param EmailsRequest $request
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*
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* @return int
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*/
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public function validatingEmailSettings(Request $request)
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{
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$validator = \Validator::make(
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[
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'email_address' => $request->input('email_address'),
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'email_name' => $request->input('email_name'),
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'password' => $request->input('password'),
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], [
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'email_address' => 'required|email|unique:emails',
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'email_name' => 'required',
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'password' => 'required',
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]
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);
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if ($validator->fails()) {
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$jsons = $validator->messages();
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$val = '';
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foreach ($jsons->all() as $key => $value) {
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$val .= $value;
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}
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$return_data = rtrim(str_replace('.', ',', $val), ',');
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return $return_data;
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}
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if ($request->input('imap_validate') == 'on') {
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$validate = '/validate-cert';
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} elseif (!$request->input('imap_validate')) {
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$validate = '/novalidate-cert';
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}
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if ($request->input('fetching_status') == 'on') {
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$imap_check = $this->getImapStream($request, $validate);
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if ($imap_check[0] == 0) {
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return Lang::get('lang.incoming_email_connection_failed_please_check_email_credentials_or_imap_settings');
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}
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$need_to_check_imap = 1;
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} else {
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$imap_check = 0;
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$need_to_check_imap = 0;
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}
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if ($request->input('sending_status') == 'on') {
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$smtp_check = $this->getSmtp($request);
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if ($smtp_check == 0) {
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return Lang::get('lang.outgoing_email_connection_failed');
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}
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$need_to_check_smtp = 1;
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} else {
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$smtp_check = 0;
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$need_to_check_smtp = 0;
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}
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if ($need_to_check_imap == 1 && $need_to_check_smtp == 1) {
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if ($imap_check != 0 && $smtp_check != 0) {
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$this->store($request, $imap_check[1]);
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$return = 1;
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}
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} elseif ($need_to_check_imap == 1 && $need_to_check_smtp == 0) {
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if ($imap_check != 0 && $smtp_check == 0) {
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$this->store($request, $imap_check[1]);
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$return = 1;
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}
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} elseif ($need_to_check_imap == 0 && $need_to_check_smtp == 1) {
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if ($imap_check == 0 && $smtp_check != 0) {
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$this->store($request, null);
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$return = 1;
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}
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} elseif ($need_to_check_imap == 0 && $need_to_check_smtp == 0) {
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if ($imap_check == 0 && $smtp_check == 0) {
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$this->store($request, null);
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$return = 1;
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}
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}
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return $return;
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}
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/**
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* Store a newly created resource in storage.
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*
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* @param type Emails $email
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* @param type EmailsRequest $request
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*
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* @return type Redirect
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*/
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public function store($request, $imap_check)
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{
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$email = new Emails();
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try {
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// saving all the fields to the database
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// if ($email->fill($request->except('password', 'department', 'priority', 'help_topic', 'fetching_status', 'fetching_encryption', 'sending_status', 'auto_response'))->save() == true) {
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$email->email_address = $request->email_address;
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$email->email_name = $request->email_name;
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$email->fetching_host = $request->fetching_host;
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$email->fetching_port = $request->fetching_port;
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$email->fetching_protocol = $request->fetching_protocol;
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$email->sending_host = $request->sending_host;
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$email->sending_port = $request->sending_port;
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$email->sending_protocol = $request->sending_protocol;
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$email->sending_encryption = $request->sending_encryption;
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if ($request->smtp_validate == 'on') {
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$email->smtp_validate = $request->smtp_validate;
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}
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if ($request->input('password')) {
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$email->password = Crypt::encrypt($request->input('password'));
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}
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if ($request->input('fetching_status') == 'on') {
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$email->fetching_status = 1;
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} else {
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$email->fetching_status = 0;
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}
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if ($request->input('sending_status') == 'on') {
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$email->sending_status = 1;
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} else {
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$email->sending_status = 0;
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}
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if ($request->input('auto_response') == 'on') {
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$email->auto_response = 1;
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} else {
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$email->auto_response = 0;
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}
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if ($imap_check !== null) {
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$email->fetching_encryption = $imap_check;
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} else {
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$email->fetching_encryption = $request->input('fetching_encryption');
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}
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// fetching department value
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$email->department = $this->departmentValue($request->input('department'));
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// fetching priority value
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$email->priority = $this->priorityValue($request->input('priority'));
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// fetching helptopic value
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$email->help_topic = $this->helpTopicValue($request->input('help_topic'));
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// inserting the encrypted value of password
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$email->password = Crypt::encrypt($request->input('password'));
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$email->save(); // run save
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// Creating a default system email as the first email is inserted to the system
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$email_settings = Email::where('id', '=', '1')->first();
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$email_settings->sys_email = $email->id;
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$email_settings->save();
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// returns success message for successful email creation
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// return redirect('emails')->with('success', 'Email Created sucessfully');
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return 1;
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// } else {
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// returns fail message for unsuccessful save execution
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// return redirect('emails')->with('fails', 'Email can not Create');
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// return 0;
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// }
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} catch (Exception $e) {
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// returns if try fails
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// return redirect()->back()->with('fails', $e->getMessage());
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return 0;
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}
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}
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/**
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* Show the form for editing the specified resource.
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*
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* @param type int $id
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* @param type Department $department
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* @param type Help_topic $help
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* @param type Emails $email
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* @param type Priority $priority
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* @param type MailboxProtocol $mailbox_protocol
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*
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* @return type Response
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*/
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public function edit($id, Department $department, Help_topic $help, Emails $email, Ticket_Priority $ticket_priority, MailboxProtocol $mailbox_protocol)
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{
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try {
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$sys_email = \DB::table('settings_email')->select('sys_email')->where('id', '=', 1)->first();
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// dd($sys_email);
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// fetch the selected emails
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$emails = $email->whereId($id)->first();
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// get all the departments
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$departments = $department->get();
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//get count of emails
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$count = $email->count();
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// get all the helptopic
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$helps = $help->get();
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// get all the priority
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$priority = $ticket_priority->get();
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// get all the mailbox protocols
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$mailbox_protocols = $mailbox_protocol->get();
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// return if the execution is succeeded
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return view('themes.default1.admin.helpdesk.emails.emails.edit', compact('mailbox_protocols', 'priority', 'departments', 'helps', 'emails', 'sys_email'))->with('count', $count);
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} catch (Exception $e) {
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// return if try fails
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return redirect()->back()->with('fails', $e->getMessage());
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}
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}
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/**
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* Check for email input validation.
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*
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* @param EmailsRequest $request
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*
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* @return int
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*/
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public function validatingEmailSettingsUpdate($id, Request $request)
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{
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$validator = \Validator::make(
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[
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'email_address' => $request->input('email_address'),
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'email_name' => $request->input('email_name'),
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'password' => $request->input('password'),
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], [
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'email_address' => 'email',
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'email_name' => 'required',
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'password' => 'required',
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]
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);
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if ($validator->fails()) {
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$jsons = $validator->messages();
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$val = '';
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foreach ($jsons->all() as $key => $value) {
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$val .= $value;
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}
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$return_data = rtrim(str_replace('.', ',', $val), ',');
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return $return_data;
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}
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// return $request;
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if ($request->input('imap_validate') == 'on') {
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$validate = '/validate-cert';
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} elseif (!$request->input('imap_validate')) {
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$validate = '/novalidate-cert';
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}
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if ($request->input('fetching_status') == 'on') {
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$imap_check = $this->getImapStream($request, $validate);
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if ($imap_check[0] == 0) {
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return Lang::get('lang.incoming_email_connection_failed_please_check_email_credentials_or_imap_settings');
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}
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$need_to_check_imap = 1;
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} else {
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$imap_check = 0;
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$need_to_check_imap = 0;
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}
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if ($request->input('sending_status') == 'on') {
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$smtp_check = $this->getSmtp($request);
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if ($smtp_check == 0) {
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return Lang::get('lang.outgoing_email_connection_failed');
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}
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$need_to_check_smtp = 1;
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} else {
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$smtp_check = 0;
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$need_to_check_smtp = 0;
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}
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if ($need_to_check_imap == 1 && $need_to_check_smtp == 1) {
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if ($imap_check != 0 && $smtp_check != 0) {
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$this->update($id, $request, $imap_check[1]);
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$return = 1;
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}
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} elseif ($need_to_check_imap == 1 && $need_to_check_smtp == 0) {
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if ($imap_check != 0 && $smtp_check == 0) {
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$this->update($id, $request, $imap_check[1]);
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$return = 1;
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}
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} elseif ($need_to_check_imap == 0 && $need_to_check_smtp == 1) {
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if ($imap_check == 0 && $smtp_check != 0) {
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$this->update($id, $request, null);
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$return = 1;
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}
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} elseif ($need_to_check_imap == 0 && $need_to_check_smtp == 0) {
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if ($imap_check == 0 && $smtp_check == 0) {
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$this->update($id, $request, null);
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$return = 1;
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}
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}
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return $return;
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}
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/**
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* Update the specified resource in storage.
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*
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* @param type $id
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* @param type Emails $email
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* @param type EmailsEditRequest $request
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*
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* @return type Response
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*/
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public function update($id, $request, $imap_check)
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{
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try {
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// fetch the selected emails
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$emails = Emails::whereId($id)->first();
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// insert all the requested parameters with except
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$emails->email_address = $request->email_address;
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$emails->email_name = $request->email_name;
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$emails->fetching_host = $request->fetching_host;
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$emails->fetching_port = $request->fetching_port;
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$emails->fetching_protocol = $request->fetching_protocol;
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$emails->sending_host = $request->sending_host;
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$emails->sending_port = $request->sending_port;
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$emails->sending_protocol = $request->sending_protocol;
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$emails->sending_encryption = $request->sending_encryption;
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if ($request->smtp_validate == 'on') {
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$emails->smtp_validate = $request->smtp_validate;
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}
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if ($request->input('fetching_status') == 'on') {
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$emails->fetching_status = 1;
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} else {
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$emails->fetching_status = 0;
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}
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if ($request->input('sending_status') == 'on') {
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$emails->sending_status = 1;
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} else {
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$emails->sending_status = 0;
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}
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if ($request->input('auto_response') == 'on') {
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$emails->auto_response = 1;
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} else {
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$emails->auto_response = 0;
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}
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if ($imap_check !== null) {
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$emails->fetching_encryption = $imap_check;
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} else {
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$emails->fetching_encryption = $request->fetching_encryption;
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}
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$emails->password = Crypt::encrypt($request->input('password'));
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// dd($email->fetching_encryption);
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// fetching department value
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$emails->department = $this->departmentValue($request->input('department'));
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// fetching priority value
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$emails->priority = $this->priorityValue($request->input('priority'));
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// fetching helptopic value
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$emails->help_topic = $this->helpTopicValue($request->input('help_topic'));
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// inserting the encrypted value of password
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// $emails->password = Crypt::encrypt($request->input('password'));
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$emails->save();
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//dd($request->sys_email);
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if ($request->sys_email == 'on') {
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$system = \DB::table('settings_email')
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->where('id', '=', 1)
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->update(['sys_email' => $id]);
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} elseif ($request->input('count') <= 1 && $request->sys_email == null) {
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$system = \DB::table('settings_email')
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->where('id', '=', 1)
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->update(['sys_email' => null]);
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}
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// returns success message for successful email update
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$return = 1;
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} catch (Exception $e) {
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// // returns if try fails
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$return = $e->getMessage();
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}
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return $return;
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}
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/**
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* Remove the specified resource from storage.
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*
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* @param type int $id
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* @param type Emails $email
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*
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* @return type Redirect
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*/
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public function destroy($id, Emails $email)
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{
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// fetching the details on the basis of the $id passed to the function
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$default_system_email = Email::where('id', '=', '1')->first();
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if ($default_system_email->sys_email) {
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// checking if the default system email is the passed email
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if ($id == $default_system_email->sys_email) {
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return redirect('emails')->with('fails', Lang::get('lang.you_cannot_delete_system_default_email'));
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}
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}
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try {
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// fetching the database instance of the current email
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$emails = $email->whereId($id)->first();
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// checking if deleting the email is success or if it's carrying any dependencies
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if ($emails->delete() == true) {
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return redirect('emails')->with('success', Lang::get('lang.email_deleted_sucessfully'));
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} else {
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return redirect('emails')->with('fails', Lang::get('lang.email_can_not_delete'));
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}
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} catch (Exception $e) {
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// returns if the try fails
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return redirect()->back()->with('fails', $e->getMessage());
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}
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}
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/**
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* Create imap connection.
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*
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* @param type $request
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*
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* @return type int
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*/
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public function getImapStream($request, $validate)
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{
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$fetching_status = $request->input('fetching_status');
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$username = $request->input('email_address');
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|
$password = $request->input('password');
|
|
$protocol_id = $request->input('mailbox_protocol');
|
|
$fetching_protocol = '/'.$request->input('fetching_protocol');
|
|
$fetching_encryption = '/'.$request->input('fetching_encryption');
|
|
if ($fetching_encryption == '/none') {
|
|
$fetching_encryption2 = '/novalidate-cert';
|
|
$mailbox_protocol = $fetching_encryption2;
|
|
$host = $request->input('fetching_host');
|
|
$port = $request->input('fetching_port');
|
|
$mailbox = '{'.$host.':'.$port.$mailbox_protocol.'}INBOX';
|
|
} else {
|
|
$mailbox_protocol = $fetching_protocol.$fetching_encryption;
|
|
$host = $request->input('fetching_host');
|
|
$port = $request->input('fetching_port');
|
|
$mailbox = '{'.$host.':'.$port.$mailbox_protocol.$validate.'}INBOX';
|
|
$mailbox_protocol = $fetching_encryption.$validate;
|
|
}
|
|
try {
|
|
$imap_stream = imap_open($mailbox, $username, $password);
|
|
} catch (\Exception $ex) {
|
|
return $ex->getMessage();
|
|
}
|
|
$imap_stream = imap_open($mailbox, $username, $password);
|
|
if ($imap_stream) {
|
|
$return = [0 => 1, 1 => $mailbox_protocol];
|
|
} else {
|
|
$return = [0 => 0];
|
|
}
|
|
|
|
return $return;
|
|
}
|
|
|
|
/**
|
|
* Check connection.
|
|
*
|
|
* @param type $imap_stream
|
|
*
|
|
* @return type int
|
|
*/
|
|
public function checkImapStream($imap_stream)
|
|
{
|
|
$check_imap_stream = imap_check($imap_stream);
|
|
if ($check_imap_stream) {
|
|
$imap_stream = 1;
|
|
} else {
|
|
$imap_stream = 0;
|
|
}
|
|
|
|
return $imap_stream;
|
|
}
|
|
|
|
/**
|
|
* Get smtp connection.
|
|
*
|
|
* @param type $request
|
|
*
|
|
* @return int
|
|
*/
|
|
public function getSmtp($request)
|
|
{
|
|
$sending_status = $request->input('sending_status');
|
|
// cheking for the sending protocol
|
|
if ($request->input('sending_protocol') == 'smtp') {
|
|
$mail = new \PHPMailer();
|
|
$mail->isSMTP();
|
|
$mail->Host = $request->input('sending_host'); // Specify main and backup SMTP servers
|
|
//$mail->SMTPAuth = true; // Enable SMTP authentication
|
|
$mail->Username = $request->input('email_address'); // SMTP username
|
|
$mail->Password = $request->input('password'); // SMTP password
|
|
$mail->SMTPSecure = $request->input('sending_encryption'); // Enable TLS encryption, `ssl` also accepted
|
|
$mail->Port = $request->input('sending_port'); // TCP port to connect to
|
|
if (!$request->input('smtp_validate')) {
|
|
$mail->SMTPAuth = true; // Enable SMTP authentication
|
|
$mail->SMTPOptions = [
|
|
'ssl' => [
|
|
'verify_peer' => false,
|
|
'verify_peer_name' => false,
|
|
'allow_self_signed' => true,
|
|
],
|
|
];
|
|
if ($mail->smtpConnect($mail->SMTPOptions) == true) {
|
|
$mail->smtpClose();
|
|
$return = 1;
|
|
} else {
|
|
$return = 0;
|
|
}
|
|
} else {
|
|
if ($mail->smtpConnect()) {
|
|
$mail->smtpClose();
|
|
$return = 1;
|
|
} else {
|
|
$return = 0;
|
|
}
|
|
}
|
|
} elseif ($request->input('sending_protocol') == 'mail') {
|
|
$return = 1;
|
|
}
|
|
|
|
return $return;
|
|
}
|
|
|
|
/**
|
|
* Checking if department value is null.
|
|
*
|
|
* @param type $dept
|
|
*
|
|
* @return type string or null
|
|
*/
|
|
public function departmentValue($dept)
|
|
{
|
|
if ($dept) {
|
|
$email_department = $dept;
|
|
} else {
|
|
$email_department = null;
|
|
}
|
|
|
|
return $email_department;
|
|
}
|
|
|
|
/**
|
|
* Checking if priority value is null.
|
|
*
|
|
* @param type $priority
|
|
*
|
|
* @return type string or null
|
|
*/
|
|
public function priorityValue($priority)
|
|
{
|
|
if ($priority) {
|
|
$email_priority = $priority;
|
|
} else {
|
|
$email_priority = null;
|
|
}
|
|
|
|
return $email_priority;
|
|
}
|
|
|
|
/**
|
|
* Checking if helptopic value is null.
|
|
*
|
|
* @param type $help_topic
|
|
*
|
|
* @return type string or null
|
|
*/
|
|
public function helpTopicValue($help_topic)
|
|
{
|
|
if ($help_topic) {
|
|
$email_help_topic = $help_topic;
|
|
} else {
|
|
$email_help_topic = null;
|
|
}
|
|
|
|
return $email_help_topic;
|
|
}
|
|
}
|