90 lines
		
	
	
		
			2.4 KiB
		
	
	
	
		
			PHP
		
	
	
	
	
	
			
		
		
	
	
			90 lines
		
	
	
		
			2.4 KiB
		
	
	
	
		
			PHP
		
	
	
	
	
	
| <?php
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| 
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| namespace App\Http\Controllers\Agent\helpdesk;
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| 
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| // controllers
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| use App\Http\Controllers\Common\SettingsController;
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| use App\Http\Controllers\Controller;
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| // requests
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| // models
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| use App\Model\helpdesk\Agent\Department;
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| use App\User;
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| // classes
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| use Auth;
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| 
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| /**
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|  * TicketController2.
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|  *
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|  * @author     	Ladybird <info@ladybirdweb.com>
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|  */
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| class Ticket2Controller extends Controller
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| {
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|     /**
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|      * Create a new controller instance.
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|      *
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|      * @return type response
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|      */
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|     public function __construct()
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|     {
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|         SettingsController::smtp();
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|         $this->middleware('auth');
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|     }
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| 
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|     /**
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|      * Show the Inbox ticket list page.
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|      *
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|      * @return type response
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|      */
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|     public function deptopen($id)
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|     {
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|         $dept = Department::where('name', '=', $id)->first();
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|         if (Auth::user()->role == 'agent') {
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|             if (Auth::user()->dept_id == $dept->id) {
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|                 return view('themes.default1.agent.helpdesk.dept-ticket.open', compact('id'));
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|             } else {
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|                 return redirect()->back()->with('fails', 'Unauthorised!');
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|             }
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|         } else {
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|             return view('themes.default1.agent.helpdesk.dept-ticket.open', compact('id'));
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|         }
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|     }
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| 
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|     /**
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|      * Show the Inbox ticket list page.
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|      *
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|      * @return type response
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|      */
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|     public function deptclose($id)
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|     {
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|         $dept = Department::where('name', '=', $id)->first();
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|         if (Auth::user()->role == 'agent') {
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|             if (Auth::user()->dept_id == $dept->id) {
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|                 return view('themes.default1.agent.helpdesk.dept-ticket.closed', compact('id'));
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|             } else {
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|                 return redirect()->back()->with('fails', 'Unauthorised!');
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|             }
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|         } else {
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|             return view('themes.default1.agent.helpdesk.dept-ticket.closed', compact('id'));
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|         }
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|     }
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| 
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|     /**
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|      * Show the Inbox ticket list page.
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|      *
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|      * @return type response
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|      */
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|     public function deptinprogress($id)
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|     {
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|         $dept = Department::where('name', '=', $id)->first();
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|         if (Auth::user()->role == 'agent') {
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|             if (Auth::user()->dept_id == $dept->id) {
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|                 return view('themes.default1.agent.helpdesk.dept-ticket.inprogress', compact('id'));
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|             } else {
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|                 return redirect()->back()->with('fails', 'Unauthorised!');
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|             }
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|         } else {
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|             return view('themes.default1.agent.helpdesk.dept-ticket.inprogress', compact('id'));
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|         }
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|     }
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| }
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