131 lines
4.0 KiB
PHP
131 lines
4.0 KiB
PHP
<?php namespace App\Http\Controllers\Agent\helpdesk;
|
|
|
|
// controllers
|
|
use App\Http\Controllers\Controller;
|
|
// Model
|
|
use App\User;
|
|
use App\Model\helpdesk\Settings\Company;
|
|
use App\Model\helpdesk\Agent\Teams;
|
|
use App\Model\helpdesk\Agent\Department;
|
|
|
|
/**
|
|
* UserController
|
|
*
|
|
* @package Controllers
|
|
* @subpackage Controller
|
|
* @author Ladybird <info@ladybirdweb.com>
|
|
*/
|
|
class NotificationController extends Controller {
|
|
|
|
/**
|
|
* This function is for sending daily report/notification about the system
|
|
* @return mail
|
|
**/
|
|
public function send_notification() {
|
|
// $this->test();
|
|
$company = $this->company();
|
|
$this->send_notification_to_admin($company);
|
|
$this->send_notification_to_team_lead($company);
|
|
$this->send_notification_to_manager($company);
|
|
$this->send_notification_to_agent($company);
|
|
}
|
|
|
|
/**
|
|
* Admin Notification/Report
|
|
* @param company
|
|
* @return mail
|
|
**/
|
|
public function send_notification_to_admin($company) {
|
|
// get all admin users
|
|
$users = User::where('role','=','admin')->get();
|
|
foreach ($users as $user) {
|
|
$email = $user->email;
|
|
$user_name = $user->first_name . " " . $user->last_name;
|
|
\Mail::send('emails.notifications.admin', ['company' => $company, 'name'=>$user_name], function ($message)use ($email, $user_name, $company) {
|
|
$message->to($email, $user_name)->subject($company . ' Daily Report ');
|
|
});
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Department Manager Notification/Report
|
|
* @return mail
|
|
**/
|
|
public function send_notification_to_manager($company) {
|
|
$depts = Department::all();
|
|
foreach ($depts as $dept) {
|
|
if(isset($dept->manager)) {
|
|
$dept_name = $dept->name;
|
|
$users = User::where('id','=',$dept->manager)->get();
|
|
foreach ($users as $user) {
|
|
$email = $user->email;
|
|
$user_name = $user->first_name . " " . $user->last_name;
|
|
\Mail::send('emails.notifications.manager', ['company' => $company, 'name'=>$user_name,'dept_id' => $dept->id, 'dept_name' => $dept->name], function ($message)use ($email, $user_name, $company, $dept_name) {
|
|
$message->to($email, $user_name)->subject($company . ' Daily Report for department manager of '. $dept_name.' department.');
|
|
});
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Team Lead Notification/Report
|
|
* @return mail
|
|
**/
|
|
public function send_notification_to_team_lead($company) {
|
|
$teams = Teams::all();
|
|
foreach ($teams as $team) {
|
|
if(isset($team->team_lead)) {
|
|
$team_name = $team->name;
|
|
$users = User::where('id','=',$team->team_lead)->get();
|
|
foreach ($users as $user) {
|
|
$email = $user->email;
|
|
$user_name = $user->first_name . " " . $user->last_name;
|
|
\Mail::send('emails.notifications.lead', ['company' => $company, 'name'=>$user_name,'team_id' => $team->id], function ($message)use ($email, $user_name, $company, $team_name) {
|
|
$message->to($email, $user_name)->subject($company . ' Daily Report for Team Lead of team '. $team_name);
|
|
});
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Agent Notification/Report
|
|
* @return mail
|
|
**/
|
|
public function send_notification_to_agent($company) {
|
|
// get all agents users
|
|
$users = User::where('role','=','agent')->get();
|
|
foreach ($users as $user) {
|
|
$email = $user->email;
|
|
$user_name = $user->first_name . " " . $user->last_name;
|
|
\Mail::send('emails.notifications.agent', ['company' => $company, 'name'=>$user_name, 'user_id' => 1], function ($message)use ($email, $user_name, $company) {
|
|
$message->to($email, $user_name)->subject($company . ' Daily Report for Agents');
|
|
});
|
|
}
|
|
}
|
|
|
|
/**
|
|
* company
|
|
* @return type
|
|
*/
|
|
public function company()
|
|
{
|
|
$company = Company::Where('id','=','1')->first();
|
|
if($company->company_name == null){
|
|
$company = "Support Center";
|
|
}else{
|
|
$company = $company->company_name;
|
|
}
|
|
return $company;
|
|
}
|
|
|
|
public function test(){
|
|
$email = "sujit.prasad@ladybirdweb.com";
|
|
$user_name = "sujit prasad";
|
|
\Mail::send('emails.notifications.test', ['user_id' => 1], function ($message) use($email, $user_name) {
|
|
$message->to($email, $user_name)->subject('testing reporting');
|
|
});
|
|
}
|
|
|
|
} |