100 lines
5.2 KiB
PHP
100 lines
5.2 KiB
PHP
<?php
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namespace App\Api\v2;
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use App\Http\Controllers\Controller;
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use Illuminate\Http\Request;
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use Lang;
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class TicketController extends Controller
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{
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public function __construct()
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{
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$this->middleware('jwt.authOveride');
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}
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protected function getTickets(Request $request)
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{
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try {
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$user = \JWTAuth::parseToken()->authenticate();
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$input = [];
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if ($request->has('api') && $request->has('show') && $request->has('departments')) {
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if ($request->get('api') != '' || $request->get('show') != '' || $request->get('departments') != '') {
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if ($request->get('api') == '1') {
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$tickets = new \App\Http\Controllers\Agent\helpdesk\Filter\FilterController($request);
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$result = $tickets->getFilter($request);
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if ($request->has('sort-by') && in_array($request->get('sort-by'), ['id', 'ticket_title', 'updated_at', 'created_at', 'due', 'ticket_number', 'priority'])) {
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if ($request->has('order') && in_array($request->get('order'), ['asc', 'ASC', 'desc', 'DESC'])) {
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$result = $result->orderBy($request->get('sort-by'), $request->get('order'));
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} else {
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$result = $result->orderBy($request->get('sort-by'), 'ASC');
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}
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} else {
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$result = $result->orderBy('updated_at', 'DESC');
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}
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$fetch = 10;
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if ($request->has('records_per_page') && (int) $request->get('records_per_page') != 0 && ($request->get('records_per_page') >= 0 && $request->get('records_per_page') < 500)) {
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$fetch = $request->get('records_per_page');
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} elseif ($request->has('records_per_page') && $request->get('records_per_page') > 500) {
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$fetch = 500;
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}
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if ($request->has('created') ||
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$request->has('updated') ||
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$request->has('due-on') ||
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$request->has('last-response-by')) {
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$result = $result->simplePaginate($fetch);
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} else {
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$result = $result->paginate($fetch);
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}
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// $result = json_encode($result[0]);
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foreach ($result as $value) {
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if ($value->profile_pic == '') {
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$value->profile_pic = \Gravatar::src($value->c_email);
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} else {
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$value->profile_pic = url('/') . '/uploads/profilepic/' . $value->profile_pic;
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}
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$value['from'] = ['id' => $value['c_uid'], 'first_name' => $value['c_fname'], 'last_name' => $value['c_lname'], 'user_name' => $value['c_uname'], 'email' => $value['c_email'], 'profile_pic' => $value['profile_pic']];
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$value['assignee'] = ['id' => $value['a_uid'], 'first_name' => $value['a_fname'], 'last_name' => $value['a_lname'], 'user_name' => $value['a_uname'], 'email' => $value['a_email']];
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$value['priority'] = ['name' => $value['priority'], 'color' => $value['color']];
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$value['thread_count'] = $value['countthread'];
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$value['status'] = $value['ticket_status_name'];
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$value['title'] = $value['ticket_title'];
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unset($value['c_uid'], $value['c_fname'], $value['c_lname'], $value['c_uname'], $value['c_email'], $value['a_uid'], $value['a_fname'], $value['a_lname'], $value['a_uname'], $value['a_email']);
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unset($value['assigned_to'], $value['profile_pic'], $value['created_at2'], $value['updated_at2'], $value['dept_id'], $value['css'], $value['name'], $value['color'], $value['due'], $value['countattachment'], $value['countthread'], $value['ticket_status_name'], $value['ticket_title']);
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}
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// $result = json_encode($result);
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return successResponse('', $result);
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} else {
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$error = Lang::get('lang.invalid_value_for_api_in_parameters');
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}
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} else {
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$error = Lang::get('lang.required_parameters_can_not_be_empty');
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}
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} else {
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$error = Lang::get('lang.missing_requre_parameters');
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}
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return errorResponse($error, $responseCode = 400);
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// return response()->json(compact('error'));
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} catch (\Exception $ex) {
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$error = $ex->getMessage();
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$line = $ex->getLine();
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$file = $ex->getFile();
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dd($e);
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return errorResponse(compact('error', 'file', 'line'), $responseCode = 400);
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} catch (\TokenExpiredException $e) {
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dd($e);
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return errorResponse($e->getMessage(), $responseCode = 400);
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}
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}
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}
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