b02541ac64
Laravel recommends using the `Str` and `Arr` class methods directly instead of the respective helper functions. These helper functions are deprecated in Laravel 5.8 and removed in Laravel 6.
1019 lines
67 KiB
PHP
1019 lines
67 KiB
PHP
@extends('themes.default1.agent.layout.agent')
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@section('Users')
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class="nav-link active"
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@stop
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@section('user-bar')
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class="nav-link active"
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@stop
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@section('user')
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class="active"
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@stop
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@section('organizations')
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class="nav-link active"
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@stop
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@section('HeadInclude')
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@stop
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<!-- header -->
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@section('PageHeader')
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<h1>{!! Lang::get('lang.organization_profile') !!}</h1>
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@stop
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<!-- /header -->
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<!-- breadcrumbs -->
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@section('breadcrumbs')
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<ol class="breadcrumb">
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</ol>
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@stop
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<!-- /breadcrumbs -->
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<!-- content -->
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@section('content')
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<div class="row">
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<?php $org_hd = App\Model\helpdesk\Agent_panel\Organization::where('id', '=', $orgs->id)->first(); ?>
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<div class="col-sm-12">
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<div id="alert-success" class="alert alert-success alert-dismissable" style="display:none;">
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<i class="fas fa-check-circle"> </i> <b> Success <span id="get-success"></span></b>
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<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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</div>
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@if(Session::has('success'))
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<div id="success-alert" class="alert alert-success alert-dismissable" style="margin-top: 15px;">
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<i class="fas fa-check-circle"> </i>
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<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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{{Session::get('success')}}
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</div>
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@endif
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<!-- failure message -->
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@if(Session::has('fails'))
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<div class="alert alert-danger alert-dismissable" style="margin-top: 15px;">
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<i class="fas fa-ban"> </i> <b> {!! Lang::get('lang.alert') !!} ! </b>
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<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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{{Session::get('fails')}}
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</div>
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@endif
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</div>
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<div class="col-md-4">
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<div class="card card-light card-outline">
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<div class="card-body box-profile">
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<h3 class="profile-username text-center has-tooltip" title="{{$orgs->name}}">{{Str::limit($orgs->name,15)}}</h3>
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<p class="text-muted text-center">Organization</p>
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<a href="{{route('organizations.edit', $orgs->id)}}" class="btn btn-primary btn-block has-tooltip">
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<i class="fas fa-edit"></i> {!! Lang::get('lang.edit') !!}
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</a>
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<ul class="list-group list-group-unbordered mb-3">
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<li class="list-group-item">
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<label>{!! Lang::get('lang.website') !!}</label>
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<a class="float-right" title="{{$orgs->website}}">{!! Str::limit($orgs->website,15) !!}</a>
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</li>
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@if($orgs->phone)
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<li class="list-group-item">
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<label>{!! Lang::get('lang.phone') !!}</label>
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<a class="float-right" title="{{$orgs->phone}}">{!! Str::limit($orgs->phone,15) !!}</a>
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</li>
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@endif
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@if($orgs->address)
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<li class="list-group-item">
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<label>{!! Lang::get('lang.address') !!}</label>
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<br>
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{!! $orgs->address !!}
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</li>
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@endif
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@if($orgs->internal_notes)
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<li class="list-group-item">
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<label>{!! Lang::get('lang.internal_notes') !!}</label>
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<br>
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{!! $orgs->internal_notes !!}
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</li>
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@endif
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</ul>
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<button data-toggle="modal" data-target="#assign_head" id="button_select" class="btn btn-primary btn-block">
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<i class="fas fa-plus"> </i> {!! Lang::get('lang.select_organization_manager') !!}
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</button>
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</div>
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</div>
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<div id="refresh1">
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@if($org_hd->head > 0)
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<?php $users = App\User::where('id', '=', $org_hd->head)->first(); ?>
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<div class="card card-widget widget-user-2">
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<div class="widget-user-header bg-warning">
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<div class="widget-user-image">
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<img src="{{ Gravatar::src( $users->email) }}" class="img-circle elevation-2">
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</div>
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<h3 class="widget-user-username" title="{{$users->user_name}}">{!! Str::limit($users->user_name,15) !!}</h3>
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<h5 class="widget-user-desc" style="font-size: 14px;">Organization Manager</h5>
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</div>
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<div class="card-footer p-0">
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<ul class="nav flex-column">
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<li class="nav-item">
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<a href="javascript:;" class="nav-link text-dark"> {!! Lang::get('lang.e-mail') !!}
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<span class="float-right" title="{{$users->email}}">{!! Str::limit($users->email,15) !!}</span>
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</a>
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</li>
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<li class="nav-item">
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<a href="javascript:;" class="nav-link text-dark"> {!! Lang::get('lang.phone') !!}
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<span class="float-right" title="{{$users->phone_number}}">{!! Str::limit($users->phone_number,15) !!}</span>
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</a>
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</li>
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</ul>
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</div>
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</div>
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@endif
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</div>
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</div>
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<div class="col-md-8">
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<div class="card card-light">
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<?php
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$user_orgs = App\Model\helpdesk\Agent_panel\User_org::where('org_id', '=', $orgs->id)->paginate(20);
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?>
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<div class="card-header">
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<h3 class="card-title">{!! Lang::get('lang.users_of') !!} {{$orgs->name}}</h3>
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<div class="card-tools">
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<?php echo $user_orgs->setPath(route('organizations.show', $orgs->id))->render(); ?>
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</div>
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</div>
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<div class="card-body">
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<table class="table table-hover table-bordered">
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<tbody><tr>
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<th>{!! Lang::get('lang.name') !!}</th>
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<th>{!! Lang::get('lang.email') !!}</th>
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<th>{!! Lang::get('lang.phone') !!}</th>
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<th>{!! Lang::get('lang.status') !!}</th>
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<th>{!! Lang::get('lang.ban') !!}</th>
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</tr>
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@foreach($user_orgs as $user_org)
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<?php
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$user_detail = App\User::where('id', '=', $user_org->user_id)->first();
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?>
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<tr>
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<td><a href="{!! route('user.show',$user_detail->id) !!}">{!! $user_detail->user_name !!}</a></td>
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<td><a href="{!! route('user.show',$user_detail->id) !!}">{!! $user_detail->email !!}</a></td>
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<td>{!! $user_detail->phone_number !!}</td>
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@if($user_detail->active == 1)
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<td><span class="badge badge-success">{!! Lang::get('lang.active') !!}</span></td>
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@elseif($user_detail->active == 0)
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<td><span class="badge badge-warning">{!! Lang::get('lang.inactive') !!}</span></td>
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@endif
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<td>{!! $user_detail->ban !!}</td>
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</tr>
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@endforeach
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</tbody>
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</table>
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</div>
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</div>
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<?php
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$user_orga_relation_id = [];
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$user_orga_relations = App\Model\helpdesk\Agent_panel\User_org::where('org_id', '=', $orgs->id)->get();
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foreach ($user_orga_relations as $user_orga_relation) {
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$user_orga_relation_id[] = $user_orga_relation->user_id;
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}
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// dd($user_orga_relation_id);
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// $models = \App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->get();
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$open = count(\App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '1')->get());
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$counted = count(\App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '2')->get());
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$deleted = count(\App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '5')->get());
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// dd($open);
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?>
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<div class="card">
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<div class="card-body p-3">
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<div class="nav-tabs-custom">
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<ul class="nav nav-tabs">
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<li class="nav-item">
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<a href="#tab_1" data-toggle="tab" class="nav-link active">{!! Lang::get('lang.open_tickets') !!} ({{$open}})</a>
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</li>
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<li class="nav-item">
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<a href="#tab_2" data-toggle="tab" class="nav-link">{!! Lang::get('lang.closed_tickets') !!} ({{$counted}})</a>
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</li>
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<li class="nav-item">
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<a href="#tab_3" data-toggle="tab" class="nav-link">{!! Lang::get('lang.deleted_tickets') !!} ({{$deleted}})</a>
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</li>
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</ul>
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<div class="tab-content no-padding">
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<div class="tab-pane active" id="tab_1">
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<?php $open = count(App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '1')->get()); ?>
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<div>
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{!! Form::open(['route'=>'select_all','method'=>'post']) !!}
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<div class="mailbox-controls p-0 mt-2 mb-2">
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<!-- Check all button -->
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<a class="btn btn-default btn-sm checkbox-toggle"><i class="far fa-square"></i></a>
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<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
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<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
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<div class="float-right">
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<?php
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$counted = count(App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '1')->get());
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if ($counted < 20) {
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echo $counted . "/" . $counted;
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} else {
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echo "20/" . $counted;
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}
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?>
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</div>
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</div>
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<div class="table-responsive" id="refresh">
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<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
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<!-- table -->
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<table class="table table-hover table-bordered">
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<thead>
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<th>
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</th>
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<th>{!! Lang::get('lang.subject') !!}</th>
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<th>{!! Lang::get('lang.ticket_id') !!}</th>
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<th>{!! Lang::get('lang.priority') !!}</th>
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<th>{!! Lang::get('lang.last_replier') !!}</th>
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<th>{!! Lang::get('lang.assigned_to') !!}</th>
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<th>{!! Lang::get('lang.last_activity') !!}</th>
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</thead>
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<tbody id="hello">
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<?php $tickets = App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '1')->orderBy('id', 'DESC')->paginate(20); ?>
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@foreach ($tickets as $ticket)
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<tr <?php if ($ticket->seen_by == null) { ?> style="color:green;" <?php }
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?> >
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<td><input type="checkbox" class="icheckbox_flat-blue" name="select_all[]" value="{{$ticket->id}}"/></td>
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<?php
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// collaborators
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$collaborators = App\Model\helpdesk\Ticket\Ticket_Collaborator::where('ticket_id', '=', $ticket->id)->get();
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$collab = count($collaborators);
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// title
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$title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first();
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$string = strip_tags($title->title);
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// check atatchments
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$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->count();
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$attach = $attachments;
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if (strlen($string) > 40) {
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$stringCut = substr($string, 0, 40);
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$string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...';
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}
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$TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id');
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$TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first();
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$LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first();
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if ($LastResponse->role == "user") {
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$rep = "#F39C12";
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$username = $LastResponse->user_name;
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} else {
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$rep = "#000";
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$username = $LastResponse->first_name . " " . $LastResponse->last_name;
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if ($LastResponse->first_name == null || $LastResponse->last_name == null) {
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$username = $LastResponse->user_name;
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}
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}
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$titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get();
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$count = count($titles);
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foreach ($titles as $title) {
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$title = $title;
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}
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$assigned_to = App\User::where('id', '=', $ticket->assigned_to)->first();
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if ($assigned_to == null) {
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$assigned = "Unassigned";
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} else {
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$assigned = $assigned_to->first_name . " " . $assigned_to->last_name;
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}
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?>
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<td class="mailbox-name"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">{{$string}} </a> ({!! $count!!}) <i class="fa fa-comment"></i>
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@if($collab > 0) <i class="fas fa-users"></i>@endif
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@if($attach > 0) <i class="fas fa-paperclip"></i>@endif</td>
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<td class="mailbox-Id"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">#{!! $ticket->ticket_number !!}</a></td>
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<?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $ticket->priority_id)->first(); ?>
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<td class="mailbox-priority">@if($priority != null)<spam class="btn btn-{{$priority->priority_color}} btn-xs">{{$priority->priority}}</spam>@endif</td>
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<?php $from = App\User::where('id', '=', $ticket->user_id)->first(); ?>
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<td class="mailbox-last-reply" style="color:{!! $rep !!}">{!! $username !!}</td>
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<td>{!! $assigned !!}</td>
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<td class="mailbox-last-activity">{!! UTC::usertimezone($title->updated_at) !!}</td>
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</tr>
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@endforeach
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</tbody>
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</table><!-- /.table -->
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<div class="float-right">
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<?php echo $tickets->setPath(url('/organizations/' . $orgs->id))->render(); ?>
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</div>
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</div><!-- /.mail-box-messages -->
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{!! Form::close() !!}
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{{-- end deleted tickets --}}
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</div>
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</div><!-- /.tab-pane -->
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<div class="tab-pane" id="tab_2">
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{{-- open tab --}}
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<?php $closed = count(App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', 2)->get()); ?>
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<div>
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{!! Form::open(['route'=>'select_all','method'=>'post']) !!}
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<div class="mailbox-controls p-0 mt-2 mb-2">
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<!-- Check all button -->
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<a class="btn btn-default btn-sm checkbox-toggle"><i class="far fa-square"></i></a>
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<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
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<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
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<div class="float-right">
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<?php
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$counted = count(App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '2')->get());
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if ($counted < 20) {
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echo $counted . "/" . $counted;
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} else {
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echo "20/" . $counted;
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}
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?>
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</div>
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</div>
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<div class=" table-responsive" id="refresh">
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<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
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<!-- table -->
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<table class="table table-hover table-bordered">
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<thead>
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<th>
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</th>
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<th>{!! Lang::get('lang.subject') !!}</th>
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<th>{!! Lang::get('lang.ticket_id') !!}</th>
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<th>{!! Lang::get('lang.priority') !!}</th>
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<th>{!! Lang::get('lang.last_replier') !!}</th>
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<th>{!! Lang::get('lang.assigned_to') !!}</th>
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<th>{!! Lang::get('lang.last_activity') !!}</th>
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</thead>
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<tbody id="hello">
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<?php $tickets = App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '2')->orderBy('id', 'DESC')->paginate(20); ?>
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@foreach ($tickets as $ticket)
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<tr <?php if ($ticket->seen_by == null) { ?> style="color:green;" <?php } ?> >
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<td ><input type="checkbox" class="icheckbox_flat-blue" name="select_all[]" value="{{$ticket->id}}"/></td>
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<?php
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// collaborators
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$collaborators = App\Model\helpdesk\Ticket\Ticket_Collaborator::where('ticket_id', '=', $ticket->id)->get();
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$collab = count($collaborators);
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// title
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$title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first();
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$string = strip_tags($title->title);
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// check atatchments
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$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->first();
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// dd($attachments);
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$attach = ($attachments) ? count($attachments->toArray()): 0;
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if (strlen($string) > 40) {
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$stringCut = substr($string, 0, 40);
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$string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...';
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}
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$TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id');
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$TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first();
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$LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first();
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if ($LastResponse->role == "user") {
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$rep = "#F39C12";
|
|
$username = $LastResponse->user_name;
|
|
} else {
|
|
$rep = "#000";
|
|
$username = $LastResponse->first_name . " " . $LastResponse->last_name;
|
|
if ($LastResponse->first_name == null || $LastResponse->last_name == null) {
|
|
$username = $LastResponse->user_name;
|
|
}
|
|
}
|
|
$titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get();
|
|
$count = count($titles);
|
|
foreach ($titles as $title) {
|
|
$title = $title;
|
|
}
|
|
$assigned_to = App\User::where('id', '=', $ticket->assigned_to)->first();
|
|
if ($assigned_to == null) {
|
|
$assigned = "Unassigned";
|
|
} else {
|
|
$assigned = $assigned_to->first_name . " " . $assigned_to->last_name;
|
|
}
|
|
?>
|
|
<td class="mailbox-name"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">{{$string}} </a> ({!! $count!!}) <i class="fa fa-comment"></i>
|
|
@if($collab > 0) <i class="fas fa-users"></i>@endif
|
|
@if($attach > 0) <i class="fas fa-paperclip"></i>@endif</td>
|
|
<td class="mailbox-Id"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">#{!! $ticket->ticket_number !!}</a></td>
|
|
<?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $ticket->priority_id)->first(); ?>
|
|
<td class="mailbox-priority">@if($priority != null)<spam class="btn btn-{{$priority->priority_color}} btn-xs">{{$priority->priority}}</spam>@endif</td>
|
|
<?php $from = App\User::where('id', '=', $ticket->user_id)->first(); ?>
|
|
<td class="mailbox-last-reply" style="color:{!! $rep !!}">{!! $username !!}</td>
|
|
<td>{!! $assigned !!}</td>
|
|
<td class="mailbox-last-activity">{!! UTC::usertimezone($title->updated_at) !!}</td>
|
|
</tr>
|
|
@endforeach
|
|
</tbody>
|
|
</table><!-- /.table -->
|
|
|
|
<div class="float-right">
|
|
<?php echo $tickets->setPath(url('/organizations/' . $orgs->id))->render(); ?>
|
|
</div>
|
|
</div><!-- /.mail-box-messages -->
|
|
{!! Form::close() !!}
|
|
|
|
{{-- end deleted tickets --}}
|
|
</div>
|
|
</div>
|
|
<div class="tab-pane" id="tab_3">
|
|
{{-- open tab --}}
|
|
<?php $deleted = count(App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '5')->get()); ?>
|
|
<div>
|
|
|
|
{!! Form::open(['route'=>'select_all','method'=>'post']) !!}
|
|
<div class="mailbox-controls p-0 mt-2 mb-2">
|
|
<!-- Check all button -->
|
|
<a class="btn btn-default btn-sm checkbox-toggle"><i class="far fa-square"></i></a>
|
|
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
|
|
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
|
|
<div class="float-right">
|
|
<?php
|
|
$counted = count(App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '5')->get());
|
|
if ($counted < 20) {
|
|
echo $counted . "/" . $counted;
|
|
} else {
|
|
echo "20/" . $counted;
|
|
}
|
|
?>
|
|
</div>
|
|
</div>
|
|
<div class=" table-responsive" id="refresh">
|
|
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
|
|
<!-- table -->
|
|
<table class="table table-hover table-bordered">
|
|
<thead>
|
|
<th>
|
|
</th>
|
|
<th>{!! Lang::get('lang.subject') !!}</th>
|
|
<th>{!! Lang::get('lang.ticket_id') !!}</th>
|
|
<th>{!! Lang::get('lang.priority') !!}</th>
|
|
<th>{!! Lang::get('lang.last_replier') !!}</th>
|
|
<th>{!! Lang::get('lang.assigned_to') !!}</th>
|
|
<th>{!! Lang::get('lang.last_activity') !!}</th>
|
|
</thead>
|
|
<tbody id="hello">
|
|
<?php $tickets = App\Model\helpdesk\Ticket\Tickets::whereIn('user_id', $user_orga_relation_id)->where('status', '=', '5')->orderBy('id', 'DESC')->paginate(20); ?>
|
|
@foreach ($tickets as $ticket)
|
|
<tr <?php if ($ticket->seen_by == null) { ?> style="color:green;" <?php }
|
|
?> >
|
|
<td ><input type="checkbox" class="icheckbox_flat-blue" name="select_all[]" value="{{$ticket->id}}"/></td>
|
|
<?php
|
|
// collaborators
|
|
$collaborators = App\Model\helpdesk\Ticket\Ticket_Collaborator::where('ticket_id', '=', $ticket->id)->get();
|
|
$collab = count($collaborators);
|
|
// title
|
|
$title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first();
|
|
$string = strip_tags($title->title);
|
|
// check atatchments
|
|
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->count();
|
|
$attach = $attachments;
|
|
|
|
if (strlen($string) > 40) {
|
|
$stringCut = substr($string, 0, 40);
|
|
$string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...';
|
|
}
|
|
$TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id');
|
|
$TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first();
|
|
$LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first();
|
|
if ($LastResponse->role == "user") {
|
|
$rep = "#F39C12";
|
|
$username = $LastResponse->user_name;
|
|
} else {
|
|
$rep = "#000";
|
|
$username = $LastResponse->first_name . " " . $LastResponse->last_name;
|
|
if ($LastResponse->first_name == null || $LastResponse->last_name == null) {
|
|
$username = $LastResponse->user_name;
|
|
}
|
|
}
|
|
$titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get();
|
|
$count = count($titles);
|
|
foreach ($titles as $title) {
|
|
$title = $title;
|
|
}
|
|
$assigned_to = App\User::where('id', '=', $ticket->assigned_to)->first();
|
|
if ($assigned_to == null) {
|
|
$assigned = "Unassigned";
|
|
} else {
|
|
$assigned = $assigned_to->first_name . " " . $assigned_to->last_name;
|
|
}
|
|
?>
|
|
<td class="mailbox-name"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">{{$string}} </a> ({!! $count!!}) <i class="fa fa-comment"></i>
|
|
@if($collab > 0) <i class="fas fa-users"></i>@endif
|
|
@if($attach > 0) <i class="fas fa-paperclip"></i>@endif</td>
|
|
<td class="mailbox-Id"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">#{!! $ticket->ticket_number !!}</a></td>
|
|
<?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $ticket->priority_id)->first(); ?>
|
|
<td class="mailbox-priority">@if($priority != null)<spam class="btn btn-{{$priority->priority_color}} btn-xs">{{$priority->priority}}</spam>@endif</td>
|
|
<?php $from = App\User::where('id', '=', $ticket->user_id)->first(); ?>
|
|
<td class="mailbox-last-reply" style="color:{!! $rep !!}">{!! $username !!}</td>
|
|
<td>{!! $assigned !!}</td>
|
|
<td class="mailbox-last-activity">{!! UTC::usertimezone($title->updated_at) !!}</td>
|
|
</tr>
|
|
@endforeach
|
|
</tbody>
|
|
</table><!-- /.table -->
|
|
|
|
<div class="float-right">
|
|
<?php echo $tickets->setPath(url('/organizations/' . $orgs->id))->render(); ?>
|
|
</div>
|
|
</div><!-- /.mail-box-messages -->
|
|
{!! Form::close() !!}
|
|
</div><!-- /.tab-pane -->
|
|
</div><!-- /.tab-content -->
|
|
</div><!-- nav-tabs-custom -->
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
<!-- Report of organization -->
|
|
<div class="card card-light">
|
|
<div class="card-header">
|
|
<h3 class="card-title">
|
|
{!! Lang::get('lang.report_of') !!} {!! $orgs->name !!}
|
|
</h3>
|
|
</div>
|
|
<div class="card-body">
|
|
<form id="foo">
|
|
<div class="form-group">
|
|
<div class="row">
|
|
<div class='col-sm-3'>
|
|
{!! Form::label('date', Lang::get("lang.start_date").':') !!}
|
|
{!! Form::text('start_date',null,['class'=>'form-control','id'=>'datepicker4'])!!}
|
|
</div>
|
|
<?php
|
|
$start_date = App\Model\helpdesk\Ticket\Tickets::where('id', '=', '1')->first();
|
|
if ($start_date != null) {
|
|
$created_date = $start_date->created_at;
|
|
$created_date = explode(' ', $created_date);
|
|
$created_date = $created_date[0];
|
|
$start_date = date("m/d/Y", strtotime($created_date . ' -1 months'));
|
|
} else {
|
|
$start_date = date("m/d/Y", strtotime(date("m/d/Y") . ' -1 months'));
|
|
}
|
|
?>
|
|
<script type="text/javascript">
|
|
$(function() {
|
|
var timestring1 = "{!! $start_date !!}";
|
|
var timestring2 = "{!! date('m/d/Y') !!}";
|
|
$('#datepicker4').datetimepicker({
|
|
format: 'DD/MM/YYYY',
|
|
minDate: moment(timestring1).startOf('day'),
|
|
maxDate: moment(timestring2).startOf('day')
|
|
});
|
|
// $('#datepicker').datepicker()
|
|
});
|
|
</script>
|
|
<div class='col-sm-3'>
|
|
{!! Form::label('start_time', Lang::get("lang.end_date").':') !!}
|
|
{!! Form::text('end_date',null,['class'=>'form-control','id'=>'datetimepicker3'])!!}
|
|
</div>
|
|
<script type="text/javascript">
|
|
$(function() {
|
|
var timestring1 = "{!! $start_date !!}";
|
|
var timestring2 = "{!! date('m/d/Y') !!}";
|
|
$('#datetimepicker3').datetimepicker({
|
|
format: 'DD/MM/YYYY',
|
|
minDate: moment(timestring1).startOf('day'),
|
|
maxDate: moment(timestring2).startOf('day')
|
|
});
|
|
});
|
|
</script>
|
|
<div class='col-sm-2'>
|
|
{!! Form::label('filter', 'Filter:',['style' => 'visibility:hidden;']) !!}<br>
|
|
<input type="submit" value="{!! Lang::get('lang.submit') !!}" class="btn btn-primary">
|
|
</div>
|
|
|
|
</div>
|
|
|
|
<div class="row">
|
|
<style>
|
|
#legend-holder { border: 1px solid #ccc; float: left; width: 25px; height: 25px; margin: 2px; }
|
|
</style>
|
|
<div class="col-md-4"><span id="legend-holder" style="background-color: #6C96DF;"></span> <span class="lead"> <span id="total-created-tickets" ></span> {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.created') !!} </span></div>
|
|
<div class="col-md-4"><span id="legend-holder" style="background-color: #6DC5B2;"></span> <span class="lead"> <span id="total-reopen-tickets" class="lead"></span> {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.reopen') !!} </span></div>
|
|
<div class="col-md-4"><span id="legend-holder" style="background-color: #E3B870;"></span> <span class="lead"> <span id="total-closed-tickets" class="lead"></span> {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.closed') !!} </span></div>
|
|
|
|
</div>
|
|
</div>
|
|
</form>
|
|
<div id="legendDiv"></div>
|
|
<div class="chart">
|
|
<canvas class="chart-data" id="tickets-graph" width="1000" height="270"></canvas>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
<!--<script type="text/javascript">-->
|
|
<div id = "refresh">
|
|
<script src = "{{asset("lb-faveo/plugins/chartjs/Chart.min.js")}}" type = "text/javascript" ></script>
|
|
</div>
|
|
<script type="text/javascript">
|
|
$(document).ready(function() {
|
|
$.getJSON("../org-chart/<?php echo $orgs->id; ?>", function(result) {
|
|
var labels = [], open = [], closed = [], reopened = [], open_total = 0, closed_total = 0, reopened_total = 0;
|
|
for (var i = 0; i < result.length; i++) {
|
|
labels.push(result[i].date);
|
|
open.push(result[i].open);
|
|
closed.push(result[i].closed);
|
|
reopened.push(result[i].reopened);
|
|
|
|
open_total += parseInt(result[i].open);
|
|
closed_total += parseInt(result[i].closed);
|
|
reopened_total += parseInt(result[i].reopened);
|
|
}
|
|
var buyerData = {
|
|
labels: labels,
|
|
datasets: [
|
|
{
|
|
label: "Open Tickets",
|
|
fillColor: "rgba(93, 189, 255, 0.05)",
|
|
strokeColor: "rgba(2, 69, 195, 0.9)",
|
|
pointColor: "rgba(2, 69, 195, 0.9)",
|
|
pointStrokeColor: "#c1c7d1",
|
|
pointHighlightFill: "#fff",
|
|
pointHighlightStroke: "rgba(220,220,220,1)",
|
|
data: open
|
|
}
|
|
, {
|
|
label: "Closed Tickets",
|
|
fillColor: "rgba(255, 206, 96, 0.08)",
|
|
strokeColor: "rgba(221, 129, 0, 0.94)",
|
|
pointColor: "rgba(221, 129, 0, 0.94)",
|
|
pointStrokeColor: "rgba(60,141,188,1)",
|
|
pointHighlightFill: "#fff",
|
|
pointHighlightStroke: "rgba(60,141,188,1)",
|
|
data: closed
|
|
|
|
}
|
|
, {
|
|
label: "Reopened Tickets",
|
|
fillColor: "rgba(104, 255, 220, 0.06)",
|
|
strokeColor: "rgba(0, 149, 115, 0.94)",
|
|
pointColor: "rgba(0, 149, 115, 0.94)",
|
|
pointStrokeColor: "rgba(60,141,188,1)",
|
|
pointHighlightFill: "#fff",
|
|
pointHighlightStroke: "rgba(60,141,188,1)",
|
|
data: reopened
|
|
}
|
|
]
|
|
};
|
|
$("#total-created-tickets").html(open_total);
|
|
$("#total-reopen-tickets").html(reopened_total);
|
|
$("#total-closed-tickets").html(closed_total);
|
|
var myLineChart = new Chart(document.getElementById("tickets-graph").getContext("2d")).Line(buyerData, {
|
|
showScale: true,
|
|
//Boolean - Whether grid lines are shown across the chart
|
|
scaleShowGridLines: true,
|
|
//String - Colour of the grid lines
|
|
scaleGridLineColor: "rgba(0,0,0,.05)",
|
|
//Number - Width of the grid lines
|
|
scaleGridLineWidth: 1,
|
|
//Boolean - Whether to show horizontal lines (except X axis)
|
|
scaleShowHorizontalLines: true,
|
|
//Boolean - Whether to show vertical lines (except Y axis)
|
|
scaleShowVerticalLines: true,
|
|
//Boolean - Whether the line is curved between points
|
|
bezierCurve: true,
|
|
//Number - Tension of the bezier curve between points
|
|
bezierCurveTension: 0.3,
|
|
//Boolean - Whether to show a dot for each point
|
|
pointDot: true,
|
|
//Number - Radius of each point dot in pixels
|
|
pointDotRadius: 1,
|
|
//Number - Pixel width of point dot stroke
|
|
pointDotStrokeWidth: 1,
|
|
//Number - amount extra to add to the radius to cater for hit detection outside the drawn point
|
|
pointHitDetectionRadius: 10,
|
|
//Boolean - Whether to show a stroke for datasets
|
|
datasetStroke: true,
|
|
//Number - Pixel width of dataset stroke
|
|
datasetStrokeWidth: 1,
|
|
//Boolean - Whether to fill the dataset with a color
|
|
datasetFill: true,
|
|
//String - A legend template
|
|
//Boolean - whether to maintain the starting aspect ratio or not when responsive, if set to false, will take up entire container
|
|
maintainAspectRatio: true,
|
|
//Boolean - whether to make the chart responsive to window resizing
|
|
responsive: true,
|
|
});
|
|
|
|
});
|
|
$('#click me').click(function() {
|
|
$('#foo').submit();
|
|
});
|
|
$('#foo').submit(function(event) {
|
|
// get the form data
|
|
// there are many ways to get this data using jQuery (you can use the class or id also)
|
|
var date1 = $('#datepicker4').val();
|
|
var date2 = $('#datetimepicker3').val();
|
|
var formData = date1.split("/").join('-');
|
|
var dateData = date2.split("/").join('-');
|
|
|
|
// process the form
|
|
$.ajax({
|
|
type: 'POST', // define the type of HTTP verb we want to use (POST for our form)
|
|
url: '../org-chart-range/<?php echo $orgs->id; ?>/' + dateData + '/' + formData, // the url where we want to POST
|
|
data: formData, // our data object
|
|
dataType: 'json', // what type of data do we expect back from the server
|
|
|
|
success: function(result2) {
|
|
|
|
var labels = [], open = [], closed = [], reopened = [], open_total = 0, closed_total = 0, reopened_total = 0;
|
|
|
|
for (var i = 0; i < result2.length; i++) {
|
|
|
|
labels.push(result2[i].date);
|
|
open.push(result2[i].open);
|
|
closed.push(result2[i].closed);
|
|
reopened.push(result2[i].reopened);
|
|
|
|
open_total += parseInt(result2[i].open);
|
|
closed_total += parseInt(result2[i].closed);
|
|
reopened_total += parseInt(result2[i].reopened);
|
|
}
|
|
var buyerData = {
|
|
labels: labels,
|
|
datasets: [
|
|
{
|
|
label: "Open Tickets",
|
|
fillColor: "rgba(93, 189, 255, 0.05)",
|
|
strokeColor: "rgba(2, 69, 195, 0.9)",
|
|
pointColor: "rgba(2, 69, 195, 0.9)",
|
|
pointStrokeColor: "#c1c7d1",
|
|
pointHighlightFill: "#fff",
|
|
pointHighlightStroke: "rgba(220,220,220,1)",
|
|
data: open
|
|
}
|
|
, {
|
|
label: "Closed Tickets",
|
|
fillColor: "rgba(255, 206, 96, 0.08)",
|
|
strokeColor: "rgba(221, 129, 0, 0.94)",
|
|
pointColor: "rgba(221, 129, 0, 0.94)",
|
|
pointStrokeColor: "rgba(60,141,188,1)",
|
|
pointHighlightFill: "#fff",
|
|
pointHighlightStroke: "rgba(60,141,188,1)",
|
|
data: closed
|
|
|
|
}
|
|
, {
|
|
label: "Reopened Tickets",
|
|
fillColor: "rgba(104, 255, 220, 0.06)",
|
|
strokeColor: "rgba(0, 149, 115, 0.94)",
|
|
pointColor: "rgba(0, 149, 115, 0.94)",
|
|
pointStrokeColor: "rgba(60,141,188,1)",
|
|
pointHighlightFill: "#fff",
|
|
pointHighlightStroke: "rgba(60,141,188,1)",
|
|
data: reopened
|
|
}
|
|
]
|
|
};
|
|
$("#total-created-tickets").html(open_total);
|
|
$("#total-reopen-tickets").html(reopened_total);
|
|
$("#total-closed-tickets").html(closed_total);
|
|
var myLineChart = new Chart(document.getElementById("tickets-graph").getContext("2d")).Line(buyerData, {
|
|
showScale: true,
|
|
//Boolean - Whether grid lines are shown across the chart
|
|
scaleShowGridLines: true,
|
|
//String - Colour of the grid lines
|
|
scaleGridLineColor: "rgba(0,0,0,.05)",
|
|
//Number - Width of the grid lines
|
|
scaleGridLineWidth: 1,
|
|
//Boolean - Whether to show horizontal lines (except X axis)
|
|
scaleShowHorizontalLines: true,
|
|
//Boolean - Whether to show vertical lines (except Y axis)
|
|
scaleShowVerticalLines: true,
|
|
//Boolean - Whether the line is curved between points
|
|
bezierCurve: true,
|
|
//Number - Tension of the bezier curve between points
|
|
bezierCurveTension: 0.3,
|
|
//Boolean - Whether to show a dot for each point
|
|
pointDot: true,
|
|
//Number - Radius of each point dot in pixels
|
|
pointDotRadius: 1,
|
|
//Number - Pixel width of point dot stroke
|
|
pointDotStrokeWidth: 1,
|
|
//Number - amount extra to add to the radius to cater for hit detection outside the drawn point
|
|
pointHitDetectionRadius: 10,
|
|
//Boolean - Whether to show a stroke for datasets
|
|
datasetStroke: true,
|
|
//Number - Pixel width of dataset stroke
|
|
datasetStrokeWidth: 1,
|
|
//Boolean - Whether to fill the dataset with a color
|
|
datasetFill: true,
|
|
//String - A legend template
|
|
//Boolean - whether to maintain the starting aspect ratio or not when responsive, if set to false, will take up entire container
|
|
maintainAspectRatio: true,
|
|
//Boolean - whether to make the chart responsive to window resizing
|
|
responsive: true
|
|
});
|
|
myLineChart.options.responsive = false;
|
|
$("#tickets-graph").remove();
|
|
$(".chart").html("<canvas id='tickets-graph' width='1000' height='270'></canvas>");
|
|
var myLineChart1 = new Chart(document.getElementById("tickets-graph").getContext("2d")).Line(buyerData, {
|
|
showScale: true,
|
|
//Boolean - Whether grid lines are shown across the chart
|
|
scaleShowGridLines: true,
|
|
//String - Colour of the grid lines
|
|
scaleGridLineColor: "rgba(0,0,0,.05)",
|
|
//Number - Width of the grid lines
|
|
scaleGridLineWidth: 1,
|
|
//Boolean - Whether to show horizontal lines (except X axis)
|
|
scaleShowHorizontalLines: true,
|
|
//Boolean - Whether to show vertical lines (except Y axis)
|
|
scaleShowVerticalLines: true,
|
|
//Boolean - Whether the line is curved between points
|
|
bezierCurve: true,
|
|
//Number - Tension of the bezier curve between points
|
|
bezierCurveTension: 0.3,
|
|
//Boolean - Whether to show a dot for each point
|
|
pointDot: true,
|
|
//Number - Radius of each point dot in pixels
|
|
pointDotRadius: 1,
|
|
//Number - Pixel width of point dot stroke
|
|
pointDotStrokeWidth: 1,
|
|
//Number - amount extra to add to the radius to cater for hit detection outside the drawn point
|
|
pointHitDetectionRadius: 10,
|
|
//Boolean - Whether to show a stroke for datasets
|
|
datasetStroke: true,
|
|
//Number - Pixel width of dataset stroke
|
|
datasetStrokeWidth: 1,
|
|
//Boolean - Whether to fill the dataset with a color
|
|
datasetFill: true,
|
|
//String - A legend template
|
|
//Boolean - whether to maintain the starting aspect ratio or not when responsive, if set to false, will take up entire container
|
|
maintainAspectRatio: true,
|
|
//Boolean - whether to make the chart responsive to window resizing
|
|
responsive: true
|
|
});
|
|
|
|
|
|
}
|
|
});
|
|
// using the done promise callback
|
|
// stop the form from submitting the normal way and refreshing the page
|
|
event.preventDefault();
|
|
});
|
|
});
|
|
|
|
jQuery(document).ready(function() {
|
|
// Close a ticket
|
|
$('#close').on('click', function(e) {
|
|
$.ajax({
|
|
type: "GET",
|
|
url: "agen",
|
|
beforeSend: function() {
|
|
},
|
|
success: function(response) {
|
|
}
|
|
})
|
|
return false;
|
|
});
|
|
});
|
|
</script>
|
|
<script src="{{asset("lb-faveo/js/bootstrap-datetimepicker4.7.14.min.js")}}" type="text/javascript"></script>
|
|
<script src="{{asset("lb-faveo/plugins/moment-develop/moment.js")}}" type="text/javascript"></script>
|
|
|
|
</div>
|
|
</div>
|
|
<!-- Organisation Assign Modal -->
|
|
<div class="modal fade" id="assign_head">
|
|
<div class="modal-dialog">
|
|
<div class="modal-content">
|
|
{!! Form::model($orgs->id, ['id'=>'org_head','method' => 'PATCH'] )!!}
|
|
<div class="modal-header">
|
|
<h4 class="modal-title">{!! Lang::get('lang.assign') !!}</h4>
|
|
<button type="button" class="close" data-dismiss="modal" id="dismiss" aria-label="Close"><span aria-hidden="true">×</span></button>
|
|
</div>
|
|
<div class="modal-body">
|
|
<div class="row">
|
|
<div class="col-md-4">
|
|
</div>
|
|
<div class="col-md-6" id="assign_loader" style="display:none;">
|
|
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/>
|
|
</div>
|
|
</div>
|
|
<div id="assign_body">
|
|
<p>{!! Lang::get('lang.please_select_an_user') !!}</p>
|
|
<select id="user" class="form-control" name="user">
|
|
<?php
|
|
$org_heads = App\Model\helpdesk\Agent_panel\User_org::where('org_id', '=', $orgs->id)->get();
|
|
?>
|
|
<optgroup label="Select Organizations">
|
|
@foreach($org_heads as $org_head)
|
|
<?php $user_org_heads = App\User::where('id', '=', $org_head->user_id)->first(); ?>
|
|
<option value="{{$user_org_heads->id}}">{!! $user_org_heads->user_name !!}</option>
|
|
@endforeach
|
|
</optgroup>
|
|
</select>
|
|
</div>
|
|
</div>
|
|
<div class="modal-footer justify-content-between">
|
|
<button type="button" class="btn btn-default" data-dismiss="modal" id="dismis4">{!! Lang::get('lang.close') !!}</button>
|
|
<button type="submit" class="btn btn-success" id="submt2">{!! Lang::get('lang.assign') !!}</button>
|
|
</div>
|
|
{!! Form::close()!!}
|
|
</div><!-- /.modal-content -->
|
|
</div><!-- /.modal-dialog -->
|
|
</div><!-- /.modal -->
|
|
|
|
<script type="text/javascript">
|
|
// Assign a ticket
|
|
jQuery(document).ready(function($) {
|
|
// create org
|
|
$('#org_head').on('submit', function() {
|
|
$.ajax({
|
|
type: "POST",
|
|
url: "../head-org/{!! $orgs->id !!}",
|
|
dataType: "html",
|
|
data: $(this).serialize(),
|
|
beforeSend: function() {
|
|
$("#assign_body").hide();
|
|
$("#assign_loader").show();
|
|
},
|
|
success: function(response) {
|
|
$("#assign_loader").hide();
|
|
$("#assign_body").show();
|
|
|
|
if (response == 1) {
|
|
message = "Organization head added Successfully."
|
|
$("#dismiss").trigger("click");
|
|
$("#refresh1").load("../organizations/{!! $orgs->id !!} #refresh1");
|
|
// $("#refresh2").load("../thread/1 #refresh2");
|
|
// $("#show").show();
|
|
$("#alert-success").show();
|
|
$('#get-success').html(message);
|
|
setInterval(function() {
|
|
$("#alert-success").hide();
|
|
}, 4000);
|
|
}
|
|
}
|
|
})
|
|
return false;
|
|
});
|
|
});
|
|
</script>
|
|
|
|
<script type="text/javascript">
|
|
$(function() {
|
|
//Enable check and uncheck all functionality
|
|
$(".checkbox-toggle").click(function() {
|
|
var clicks = $(this).data('clicks');
|
|
if (clicks) {
|
|
//Uncheck all checkboxes
|
|
$(" input[type='checkbox']").iCheck("uncheck");
|
|
$(".far", this).removeClass("fa-check-square").addClass('fa-square');
|
|
} else {
|
|
//Check all checkboxes
|
|
$("input[type='checkbox']").iCheck("check");
|
|
$(".far", this).removeClass("fa-square").addClass('fa-check-square');
|
|
}
|
|
$(this).data("clicks", !clicks);
|
|
});
|
|
});
|
|
|
|
$(function() {
|
|
// Enable check and uncheck all functionality
|
|
$(".checkbox-toggle").click(function() {
|
|
var clicks = $(this).data('clicks');
|
|
if (clicks) {
|
|
//Uncheck all checkboxes
|
|
$("input[type='checkbox']", ".mailbox-messages").iCheck("uncheck");
|
|
} else {
|
|
//Check all checkboxes
|
|
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
|
|
}
|
|
$(this).data("clicks", !clicks);
|
|
});
|
|
});
|
|
</script>
|
|
@stop
|
|
<!-- /content -->
|