283 lines
11 KiB
PHP
283 lines
11 KiB
PHP
<?php
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namespace App\Http\Controllers\Admin\helpdesk;
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// controller
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use App\Http\Controllers\Controller;
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// request
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use App\Http\Requests\helpdesk\DepartmentRequest;
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use App\Http\Requests\helpdesk\DepartmentUpdate;
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// model
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use App\Model\helpdesk\Agent\Department;
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use App\Model\helpdesk\Agent\Group_assign_department;
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use App\Model\helpdesk\Agent\Groups;
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use App\Model\helpdesk\Agent\Teams;
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use App\Model\helpdesk\Email\Emails;
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use App\Model\helpdesk\Email\Template;
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use App\Model\helpdesk\Manage\Help_topic;
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use App\Model\helpdesk\Manage\Sla_plan;
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use App\Model\helpdesk\Settings\System;
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use App\Model\helpdesk\Ticket\Tickets;
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use App\User;
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// classes
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use DB;
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use Exception;
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use Lang;
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/**
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* DepartmentController.
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*
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* @author Ladybird <info@ladybirdweb.com>
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*/
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class DepartmentController extends Controller
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{
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/**
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* Create a new controller instance.
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*
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* @return void
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*/
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public function __construct()
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{
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$this->middleware('auth');
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$this->middleware('roles');
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}
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/**
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* Get index page.
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*
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* @param type Department $department
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*
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* @return type Response
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*/
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public function index(Department $department)
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{
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try {
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$departments = $department->get();
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return view('themes.default1.admin.helpdesk.agent.departments.index', compact('departments'));
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} catch (Exception $e) {
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return view('404');
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}
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}
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/**
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* Show the form for creating a new resource.
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*
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* @param type User $user
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* @param type Group_assign_department $group_assign_department
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* @param type Department $department
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* @param type Sla_plan $sla
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* @param type Template $template
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* @param type Emails $email
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* @param type Groups $group
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*
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* @return type Response
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*/
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public function create(User $user, Group_assign_department $group_assign_department, Department $department, Sla_plan $sla, Template $template, Emails $email, Groups $group)
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{
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try {
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$slas = $sla->get();
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$user = $user->where('role', 'agent2')->get();
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$emails = $email->get();
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$templates = $template->get();
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$department = $department->get();
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$groups = $group->lists('id', 'name');
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return view('themes.default1.admin.helpdesk.agent.departments.create', compact('department', 'templates', 'slas', 'user', 'emails', 'groups'));
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} catch (Exception $e) {
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return redirect()->back()->with('fails', $e->getMessage());
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}
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}
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/**
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* Store a newly created resource in storage.
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*
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* @param type Department $department
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* @param type DepartmentRequest $request
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*
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* @return type Response
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*/
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public function store(Department $department, DepartmentRequest $request)
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{
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try {
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$department->fill($request->except('group_id', 'manager', 'sla'))->save();
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if ($request->sla) {
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$department->sla = $request->input('sla');
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} else {
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$department->sla = null;
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}
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$requests = $request->input('group_id');
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$id = $department->id;
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if ($request->manager) {
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$department->manager = $request->input('manager');
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} else {
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$department->manager = null;
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}
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/* Succes And Failure condition */
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/* Check Whether the function Success or Fail */
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if ($department->save() == true) {
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return redirect('departments')->with('success', Lang::get('lang.department_created_sucessfully'));
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} else {
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return redirect('departments')->with('fails', Lang::get('lang.failed_to_create_department'));
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}
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} catch (Exception $e) {
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return redirect('departments')->with('fails', Lang::get('lang.failed_to_create_department'));
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}
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}
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/**
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* Show the form for editing the specified resource.
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*
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* @param type int $id
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* @param type User $user
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* @param type Group_assign_department $group_assign_department
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* @param type Template $template
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* @param type Teams $team
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* @param type Department $department
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* @param type Sla_plan $sla
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* @param type Emails $email
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* @param type Groups $group
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*
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* @return type Response
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*/
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public function edit($id, User $user, Group_assign_department $group_assign_department, Template $template, Teams $team, Department $department, Sla_plan $sla, Emails $email, Groups $group)
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{
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try {
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$sys_department = \DB::table('settings_system')
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->select('department')
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->where('id', '=', 1)
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->first();
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$slas = $sla->get();
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$user = $user->where('primary_dpt', $id)->get();
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$emails = $email->get();
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$templates = $template->get();
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$departments = $department->whereId($id)->first();
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$groups = $group->lists('id', 'name');
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$assign = $group_assign_department->where('department_id', $id)->lists('group_id');
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return view('themes.default1.admin.helpdesk.agent.departments.edit', compact('assign', 'team', 'templates', 'departments', 'slas', 'user', 'emails', 'groups', 'sys_department'));
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} catch (Exception $e) {
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return redirect('departments')->with('fails', $e->getMessage());
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}
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}
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/**
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* Update the specified resource in storage.
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*
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* @param type int $id
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* @param type Group_assign_department $group_assign_department
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* @param type Department $department
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* @param type DepartmentUpdate $request
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*
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* @return type Response
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*/
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public function update($id, Group_assign_department $group_assign_department, Department $department, DepartmentUpdate $request)
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{
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// dd($id);
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try {
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$table = $group_assign_department->where('department_id', $id);
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$table->delete();
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$requests = $request->input('group_id');
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// foreach ($requests as $req) {
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// DB::insert('insert into group_assign_department (group_id, department_id) values (?,?)', [$req, $id]);
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// }
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$departments = $department->whereId($id)->first();
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if ($request->manager) {
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$departments->manager = $request->input('manager');
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} else {
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$departments->manager = null;
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}
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$departments->save();
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if ($request->sla) {
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$departments->sla = $request->input('sla');
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$departments->save();
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} else {
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$departments->sla = null;
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$departments->save();
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}
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if ($request->input('sys_department') == 'on') {
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DB::table('settings_system')
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->where('id', 1)
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->update(['department' => $id]);
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}
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if ($departments->fill($request->except('group_access', 'manager', 'sla'))->save()) {
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return redirect('departments')->with('success', Lang::get('lang.department_updated_sucessfully'));
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} else {
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return redirect('departments')->with('fails', Lang::get('lang.department_not_updated'));
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}
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} catch (Exception $e) {
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return redirect('departments')->with('fails', Lang::get('lang.department_not_updated'));
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}
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}
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/**
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* Remove the specified resource from storage.
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*
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* @param type int $id
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* @param type Department $department
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* @param type Group_assign_department $group_assign_department
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*
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* @return type Response
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*/
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public function destroy($id, Department $department, Group_assign_department $group_assign_department, System $system, Tickets $tickets)
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{
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// try {
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$system = $system->where('id', '=', '1')->first();
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if ($system->department == $id) {
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return redirect('departments')->with('fails', Lang::get('lang.you_cannot_delete_default_department'));
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} else {
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$tickets = DB::table('tickets')->where('dept_id', '=', $id)->update(['dept_id' => $system->department]);
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if ($tickets > 0) {
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if ($tickets > 1) {
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$text_tickets = 'Tickets';
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} else {
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$text_tickets = 'Ticket';
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}
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$ticket = '<li>'.$tickets.' '.$text_tickets.Lang::get('lang.have_been_moved_to_default_department').'</li>';
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} else {
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$ticket = '';
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}
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$users = DB::table('users')->where('primary_dpt', '=', $id)->update(['primary_dpt' => $system->department]);
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if ($users > 0) {
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if ($users > 1) {
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$text_user = 'Users';
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} else {
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$text_user = 'User';
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}
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$user = '<li>'.$users.' '.$text_user.Lang::get('lang.have_been_moved_to_default_department').'</li>';
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} else {
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$user = '';
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}
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$emails = DB::table('emails')->where('department', '=', $id)->update(['department' => $system->department]);
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if ($emails > 0) {
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if ($emails > 1) {
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$text_emails = 'Emails';
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} else {
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$text_emails = 'Email';
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}
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$email = '<li>'.$emails.' System '.$text_emails.Lang::get('lang.have_been_moved_to_default_department').' </li>';
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} else {
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$email = '';
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}
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$helptopic = DB::table('help_topic')->where('department', '=', $id)->update(['department' => null], ['status' => '1']);
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if ($helptopic > 0) {
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$helptopic = '<li>'.Lang::get('lang.the_associated_helptopic_has_been_deactivated').'</li>';
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} else {
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$helptopic = '';
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}
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$message = $ticket.$user.$email.$helptopic;
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/* Becouse of foreign key we delete group_assign_department first */
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$group_assign_department = $group_assign_department->where('department_id', $id);
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$group_assign_department->delete();
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$departments = $department->whereId($id)->first();
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/* Check the function is Success or Fail */
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if ($departments->delete() == true) {
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return redirect('departments')->with('success', Lang::get('lang.department_deleted_sucessfully').$message);
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} else {
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return redirect('departments')->with('fails', Lang::get('lang.department_can_not_delete'));
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}
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}
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}
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}
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