775 lines
38 KiB
PHP
775 lines
38 KiB
PHP
@extends('themes.default1.client.layout.client')
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@section('breadcrumb')
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<style>
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.words {
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margin-right: 10px;
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/* Adjust the value to increase or decrease the gap between list items */
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}
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</style>
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<ol class="breadcrumb float-sm-right ">
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<li class="breadcrumb-item "> <i class="fas fa-home"> </i> {!! Lang::get('lang.you_are_here') !!} : </li>
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<li><a class="words" href="{!! URL::route('ticket') !!}">{!! Lang::get('lang.my_tickets') !!}</a></li>
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<li class="words"> > </li>
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<li><a class="words" href="{{ url('#') }}">{!! Lang::get('lang.check_ticket') !!}</a></li>
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</ol>
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@stop
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@section('content')
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<?php
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$tickets = App\Model\helpdesk\Ticket\Tickets::where('id', '=', \Crypt::decrypt($id))->first();
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$thread = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', \Crypt::decrypt($id))->first();
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//$user = App\User::where('id','=',$id1)->first();
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?>
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<!-- Main content -->
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<div id="alert11" class="alert alert-dismissable alert-success" style="display: none;" role="aler">
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<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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<span id="message-success1"></span>
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</div>
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<style type="text/css">
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.caret {
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border-left: 4px solid transparent;
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border-right: 4px solid transparent;
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border-top: 4px solid;
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display: inline-block;
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height: 0;
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margin-left: 2px;
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vertical-align: middle;
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width: 0;
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}
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.mailbox-attachments li {
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float: left;
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width: 200px;
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border: 1px solid #eee;
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margin-bottom: 10px;
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margin-right: 10px
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}
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.mailbox-attachment-name {
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font-weight: bold;
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color: #666;
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word-break: break-word;
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}
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.mailbox-attachment-icon,
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.mailbox-attachment-info,
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.mailbox-attachment-size {
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display: block
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}
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.mailbox-attachment-info {
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padding: 10px;
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background: #f4f4f4;
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height: auto;
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}
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.mailbox-attachment-size {
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color: #999;
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font-size: 12px
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}
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.mailbox-attachment-icon {
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text-align: center;
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font-size: 65px;
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color: #666;
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padding: 20px 10px
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}
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.mailbox-attachment-icon.has-img {
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padding: 0
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}
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.mailbox-attachment-icon.has-img>img {
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max-width: 100%;
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height: auto
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}
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#clearfix {
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display: inline-block !important;
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list-style-type: none !important;
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}
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.ml40 {
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margin-left: -40px !important;
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}
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</style>
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<div id="content" class="site-content col-sm-12">
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<article class="hentry">
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<header class="entry-header">
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<div class="row">
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<div class="col-sm-9">
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<h3 class="entry-title"><i class="fas fa-ticket-alt"> </i> {{ $thread->title }}
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<small> ( {{ $tickets->ticket_number }} ) </small>
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</h3>
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</div>
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<div class="col-sm-3 text-right">
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@if ($common_setting->status == '1')
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<div>
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<button class="btn btn-light dropdown-toggle" type="button" id="dropdownMenuButton"
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data-bs-toggle="dropdown" aria-expanded="false" style="background-color: whitesmoke">
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<i class="fas fa-exchange-alt" style="color:teal;"> </i>
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{!! Lang::get('lang.change_status') !!}
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<span class="caret"></span>
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</button>
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<?php $statuses = \App\Model\helpdesk\Ticket\Ticket_Status::all(); ?>
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<div class="dropdown-menu">
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<a class="dropdown-item" href="#" id="open">
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<i class="fas fa-folder-open" style="color:#FFD600;"> </i> {!! Lang::get('lang.open') !!}
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</a>
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<a class="dropdown-item" href="#" id="close">
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<i class="fas fa-check" style="color:#15F109;"> </i> {!! Lang::get('lang.close') !!}
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</a>
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<a class="dropdown-item" href="#" id="resolved">
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<i class="fas fa-check-circle " style="color:#0EF1BE;"> </i> {!! Lang::get('lang.resolved') !!}
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</a>
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</div>
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</div>
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@endif
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{!! Form::close() !!}
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</div>
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</div>
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<div class="row">
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<div class="col-md-12 mb-1">
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<div class="ticketratings float-right">
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<table>
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<tbody>
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<?php $ratings = App\Model\helpdesk\Ratings\Rating::orderby('display_order')->get(); ?>
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<form id="foo">
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{!! csrf_field() !!}
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@foreach ($ratings as $rating)
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@if ($rating->rating_area == 'Helpdesk Area')
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<?php
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$rating_value = App\Model\helpdesk\Ratings\RatingRef::where('rating_id', '=', $rating->id)->where('ticket_id', '=', $tickets->id)->first();
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if ($rating_value == null) {
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$ratingval = '0';
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} else {
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$ratingval = $rating_value->rating_value;
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}
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?>
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<tr>
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<th>
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<div class="ticketratingtitle">{!! $rating->name !!} </div>
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</th> 
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<td>
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<?php for ($i = 1; $i <= $rating->rating_scale; $i++) { ?>
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<input type="radio" class="star" id="star5"
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name="{!! $rating->name !!}"
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value="{!! $i !!}"<?php echo $ratingval == $i ? 'checked' : ''; ?> />
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<?php } ?>
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</td>
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</tr>
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@endif
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@endforeach
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</form>
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</tbody>
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</table>
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</div>
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</div>
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</div>
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</header>
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<div class="entry-content clearfix">
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<div class="col-md-12 offset-md-5" id="loader" style="display:none;">
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<img
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src="{{ asset('lb-faveo/media/images/gifloader.gif') }}"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br />
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</div>
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<div id="refresh">
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<div>
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<?php
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$priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first();
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?>
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<div class="alert alert-secondary">
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<div class="row">
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<div class="col-md-3">
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<?php
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$sla = $tickets->sla;
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$SlaPlan = App\Model\helpdesk\Manage\Sla_plan::where('id', '=', $sla)->first();
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?>
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<b>{!! Lang::get('lang.sla_plan') !!}: {{ $SlaPlan->grace_period }} </b>
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</div>
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<div class="col-md-3">
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<b>{!! Lang::get('lang.created_date') !!}: </b> {{ UTC::usertimezone($tickets->created_at) }}
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</div>
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<div class="col-md-3">
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<b>{!! Lang::get('lang.due_date') !!}: </b>
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<?php
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$time = $tickets->created_at;
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$time = date_create($time);
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date_add($time, date_interval_create_from_date_string($SlaPlan->grace_period));
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echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
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?>
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</div>
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<div class="col-md-3">
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<?php $response = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->where('is_internal', '=', 0)->get(); ?>
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@foreach ($response as $last)
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<?php $ResponseDate = $last->created_at; ?>
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@endforeach
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<b>{!! Lang::get('lang.last_response') !!}: </b> {{ UTC::usertimezone($ResponseDate) }}
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</div>
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</div>
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</div>
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</div>
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<div class="row">
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<div class="col-md-6">
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<table class="table">
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<tr>
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<td><b>{!! Lang::get('lang.status') !!}:</b></td>
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<?php $status = App\Model\helpdesk\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first(); ?>
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@if ($status->id == 1)
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<td title="{{ $status->properties }}" style="color:orange">{{ $status->name }}</td>
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@elseif($status->id == 2)
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<td title="{{ $status->properties }}" style="color:green">{{ $status->name }}</td>
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@elseif($status->id == 3)
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<td title="{{ $status->properties }}" style="color:green">{{ $status->name }}</td>
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@endif
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</tr>
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<tr>
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<td><b>{!! Lang::get('lang.priority') !!}:</b></td>
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<?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first(); ?>
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@if ($priority->priority_id == 1)
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<td title="{{ $priority->priority_desc }}" style="color:green">
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{{ $priority->priority_desc }}</td>
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@elseif($priority->priority_id == 2)
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<td title="{{ $priority->priority_desc }}" style="color:orange">
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{{ $priority->priority_desc }}</td>
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@elseif($priority->priority_id == 3)
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<td title="{{ $priority->priority_desc }}" style="color:red">
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{{ $priority->priority_desc }}</td>
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@endif
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</tr>
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<tr>
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<td><b>{!! Lang::get('lang.department') !!}:</b></td>
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<?php
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$help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();
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$department = App\Model\helpdesk\Agent\Department::where('id', '=', $help_topic->department)->first();
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$location = $tickets->location;
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?>
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<td title="{{ $department->name }}">{!! $department->name !!}</td>
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</tr>
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</table>
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</div>
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<div class="col-md-6">
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<table class="table">
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<tr>
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<td><b>{!! Lang::get('lang.help_topic') !!}:</b></td>
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<?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first(); ?>
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<td title="{{ $help_topic->topic }}">{{ $help_topic->topic }}</td>
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</tr>
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<tr>
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<td><b>{!! Lang::get('lang.last_message') !!}:</b></td>
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<td>{{ ucwords($last->poster) }}</td>
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</tr>
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<tr>
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<td><b>Địa điểm:</b></td>
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<td title="{{ $location->locationname }}">{!! $location->locationname !!}</td>
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</tr>
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</table>
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</div>
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</div>
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</div>
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<div class="comments-area mb-0" id="comments">
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<?php
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$conversations = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->where('is_internal', '=', 0)->paginate(10);
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$ij = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->first();
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$user = App\User::where('id', '=', $tickets->user_id)->first();
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foreach ($conversations as $conversation) {
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$role = $conversation->user;
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$body = $conversation->thread($conversation->body);
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?>
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<ol class="comment-list">
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<li class="comment">
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<article class="comment-body">
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<footer class="comment-meta" <?php if ($role->role == "user") { ?>
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style="background-color: hsla(100, 100%, 51%, 0.15)" <?php } else { ?>
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style="background-color:#FFFCB3" <?php } ?>>
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<div class="comment-author">
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<img src="{{ $role->profile_pic }}"alt="" height="50" width="50"
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class="avatar" <?php if ($role->role == "user") { ?>style="box-shadow: 0 1px 3px #00FF26;"
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<?php } else { ?> style="box-shadow: 0 1px 3px #FFEC00;"
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<?php } ?>>
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@if ($role->role == 'user')
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<b class="fn"><a href="#" rel="external"
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class="url">{{ $role->user_name }}</a></b>
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@else
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<b class="fn"><a href="#" rel="external"
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class="url">{{ $role->first_name . ' ' . $role->last_name }}</a></b>
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<div class="ticketratings float-right" style="margin-top: -12px;">
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<table>
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<tbody>
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@foreach ($ratings as $rating)
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@if ($rating->rating_area == 'Comment Area')
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<?php
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$rating_value = App\Model\helpdesk\Ratings\RatingRef::where('rating_id', '=', $rating->id)->where('thread_id', '=', $conversation->id)->first();
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if ($rating_value == null) {
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$ratingval = '0';
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} else {
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$ratingval = $rating_value->rating_value;
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}
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?>
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<form class="foo2">
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{{ csrf_field() }}
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<tr>
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<th>
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<div class="ticketratingtitle">
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{!! $rating->name !!} </div>
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</th>
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<td>
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<?php for ($i = 1; $i <= $rating->rating_scale; $i++) { ?>
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<input type="radio" class="star"
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id="star5"
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name="{!! $rating->name !!},{!! $conversation->id !!}"
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value="{!! $i !!}"<?php echo $ratingval == $i ? 'checked' : ''; ?> />
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<?php } ?>
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</td>
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</tr>
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</form>
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@endif
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@endforeach
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</tbody>
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</table>
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</div>
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@endif
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</div><!-- .comment-author -->
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<div class="comment-metadata">
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<small class="date text-muted">
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<time datetime="2013-10-23T01:50:50+00:00"><i class="fa fa-clock-o"> </i>
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{{ UTC::usertimezone($conversation->created_at) }}</time>
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</small>
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</div><!-- .comment-metadata -->
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</footer><!-- .comment-meta -->
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<div class="comment-content">
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@if ($conversation->firstContent() == 'yes')
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<div class="embed-responsive{{ $conversation->id }} embed-responsive-16by9">
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<div class="reply">{!! $conversation->purify(true) !!}</div>
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</div>
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<script>
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setTimeout(function() {
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var $iframe = "Id{{ $conversation->id }}";
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$('<iframe src="about:blank" id=' + $iframe +
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' class="iframe" frameborder="0" scrolling="no" width="100%" style="height:1px"></iframe>')
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.appendTo(".embed-responsive{{ $conversation->id }}");
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setTimeout(function() {
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$('#' + $iframe).contents().find('body').append(
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'<style>body{display:inline-block;}</style>');
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}, 100);
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setTimeout(function() {
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var frameid = document.getElementById($iframe);
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if (parseInt($("#" + $iframe).contents().find('img').css('width')) > 700) {
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$("#" + $iframe).contents().find('img').css('width', '96%');
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}
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frameid.contentWindow.document.body.style.width = "100%";
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var iframe_height = frameid.contentWindow.document.body.scrollHeight;
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frameid.style.height = iframe_height + "px";
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}, 1000);
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}, 0);
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</script>
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@else
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<div class="reply">{!! $conversation->purify(true) !!}</div>
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@endif
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@if ($conversation->id == $ij->id)
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<?php $ticket_form_datas = App\Model\helpdesk\Ticket\Ticket_Form_Data::where('ticket_id', '=', $tickets->id)->get(); ?>
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@if (isset($ticket_form_datas))
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<br />
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<table class="table">
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<tbody>
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@foreach ($ticket_form_datas as $ticket_form_data)
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<tr>
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<td style="width: 30%">{!! $ticket_form_data->getFieldKeyLabel() !!}</td>
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<td>{!! removeUnderscore($ticket_form_data->content) !!}</td>
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</tr>
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@endforeach
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</tbody>
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</table>
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@endif
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@endif
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</div><!-- .comment-content -->
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<br /><br />
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<div class="timeline-footer">
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@if (!$conversation->is_internal)
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@if ($conversation->user_id != null)
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<?php \Illuminate\Support\Facades\Event::dispatch(new App\Events\Timeline($conversation, $role, $user)); ?>
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@endif
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@endif
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<?php
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$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $conversation->id)->get();
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$i = 0;
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foreach ($attachments as $attachment) {
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if ($attachment->poster == 'ATTACHMENT') {
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$i++;
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}
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}
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if ($i > 0) {
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echo "<hr style='border-top: 1px dotted #FFFFFF;margin-top:0px;margin-bottom:0px;background-color:#8B8C90;'><br><h5 class='entry-title'><b>" . $i . ' </b> Attachments</h5>';
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}
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?>
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<ul id="clearfix" class="mailbox-attachments clearfix ml40">
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<?php
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foreach ($attachments as $attachment) {
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$size = $attachment->size;
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$units = ['B', 'KB', 'MB', 'GB', 'TB', 'PB', 'EB', 'ZB', 'YB'];
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$power = $size > 0 ? floor(log($size, 1024)) : 0;
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$value = number_format($size / pow(1024, $power), 2, '.', ',') . ' ' . $units[$power];
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if ($attachment->poster == 'ATTACHMENT') {
|
|
if (mime($attachment->type) == true) {
|
|
$var = '<a href="' . URL::route('image', ['image_id' => $attachment->id]) . '" target="_blank"><img style="width:200px;height:120px;" src="data:image/jpg;base64,' . $attachment->file . '"/></a>';
|
|
|
|
echo '<li><span class="mailbox-attachment-icon has-img">' . $var . '</span><div class="mailbox-attachment-info"><a class="mailbox-attachment-name">' . $attachment->name . '</a><span class="mailbox-attachment-size">' . $value . '</span></div></li>';
|
|
} else {
|
|
//$var = '<a href="' . URL::route('image', array('image_id' => $attachment->id)) . '" target="_blank"><img style="max-width:200px;height:133px;" src="data:'.$attachment->type.';base64,' . base64_encode($data) . '"/></a>';
|
|
$var = '<a style="width:200px;height:120px;text-decoration: none;" href="' . URL::route('image', ['image_id' => $attachment->id]) . '" target="_blank"><span class="mailbox-attachment-icon" style="background:#fff;height:120px;font-size:16px;">' . strtoupper($attachment->type) . '</span></a><div class="mailbox-attachment-info">' . $attachment->name . '<span class="mailbox-attachment-size">' . $value . '</span></div>';
|
|
|
|
echo '<li style="background-color:#f4f4f4;">' . $var . '</li>';
|
|
}
|
|
}
|
|
}
|
|
?>
|
|
</ul>
|
|
</div>
|
|
</article><!-- .comment-body -->
|
|
</li><!-- .comment -->
|
|
</ol>
|
|
<?php
|
|
?>
|
|
|
|
<?php }
|
|
?>
|
|
|
|
<div class="float-right" style="margin-top:-25px;margin-bottom:-30px">
|
|
<?php echo $conversations->setPath(route('check_ticket', ['id' => $id]))->render(); ?>
|
|
</div>
|
|
<br /><br />
|
|
</div>
|
|
|
|
@if (Session::has('success1'))
|
|
<div class="alert alert-success alert-dismissable" id='formabc'>
|
|
<i class="fa fa-check-circle"></i>
|
|
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
|
{{ Session::get('success1') }}
|
|
</div>
|
|
@endif
|
|
<!-- failure message -->
|
|
@if (Session::has('fails1'))
|
|
<div class="alert alert-danger alert-dismissable" id='formabc'>
|
|
<i class="fa fa-ban"></i>
|
|
<b>{!! Lang::get('lang.alert') !!}!</b>
|
|
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
|
{{ Session::get('fails1') }}
|
|
</div>
|
|
@endif
|
|
|
|
<?php $id2 = Crypt::decrypt($id); ?>
|
|
|
|
<div id="respond" class="comment-respond form-border">
|
|
|
|
<h3 id="reply-title" class="comment-reply-title section-title"><i
|
|
class="line"></i>{!! Lang::get('lang.leave_a_reply') !!}</h3>
|
|
@if (Auth::user())
|
|
{!! Form::open(['url' => 'post/reply/' . $id2 . '#formabc']) !!}
|
|
@else
|
|
{!! Form::open(['url' => 'post-ticket-reply/' . $id . '#formabc']) !!}
|
|
@endif
|
|
<div class="row">
|
|
<div class="col-md-12">
|
|
<div class="form-group " style="background-color: white">
|
|
<textarea class="form-control" id="reply-input" name="comment" cols="30" rows="8"></textarea>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
<div class="text-right">
|
|
|
|
<button type="submit" onClick="return checkFunction();" class="btn btn-custom btn-lg"
|
|
style="background-color: #009aba; hov: #00c0ef; color: #fff">{!! Lang::get('lang.post_comment') !!}</button>
|
|
</div>
|
|
{!! Form::close() !!}
|
|
</div>
|
|
</div>
|
|
</article>
|
|
</div>
|
|
|
|
<script type="text/javascript">
|
|
function checkFunction() {
|
|
var x;
|
|
x = document.getElementById("reply-input").value;
|
|
if (x == "") {
|
|
alert("{{ Lang::get('lang.reply-can-not-be-empty') }}");
|
|
return false;
|
|
};
|
|
}
|
|
|
|
$("#cc_page").on('click', '.search_r', function() {
|
|
var search_r = $('a', this).attr('id');
|
|
$.ajax({
|
|
type: "GET",
|
|
url: "../ticket/status/{{ $tickets->id }}/" + search_r,
|
|
beforeSend: function() {
|
|
$("#refresh").hide();
|
|
$("#loader").show();
|
|
},
|
|
success: function(response) {
|
|
$("#refresh").load("../check_ticket/{!! $id !!} #refresh");
|
|
$("#refresh").show();
|
|
$("#loader").hide();
|
|
var message = response;
|
|
$("#alert11").show();
|
|
$('#message-success1').html(message);
|
|
setInterval(function() {
|
|
$("#alert11").hide();
|
|
}, 4000);
|
|
}
|
|
});
|
|
return false;
|
|
});
|
|
|
|
$(document).ready(function() {
|
|
var Data = $('input[name="rating"]:checked').val();
|
|
var Data2 = $('input[name="rating2"]:checked').val();
|
|
if (Data) {
|
|
$('input[name=rating]').rating('readOnly');
|
|
jQuery('.star').attr('disabled', true);
|
|
}
|
|
$('.star').change(function() {
|
|
$('#foo').submit();
|
|
$('.foo2').submit();
|
|
});
|
|
// process the form
|
|
$('#foo').submit(function(event) {
|
|
// get the form data
|
|
// there are many ways to get this data using jQuery (you can use the class or id also)
|
|
var formData = $(this).serialize();
|
|
//$('#foo').serialize();
|
|
// process the form
|
|
$.ajax({
|
|
type: 'POST', // define the type of HTTP verb we want to use (POST for our form)
|
|
url: '../rating/' + <?php echo $tickets->id; ?>, // the url where we want to POST
|
|
data: formData, // our data object
|
|
dataType: 'json', // what type of data do we expect back from the server
|
|
success: function() {}
|
|
});
|
|
// using the done promise callback
|
|
// stop the form from submitting the normal way and refreshing the page
|
|
event.preventDefault();
|
|
});
|
|
// process the form
|
|
$('.foo2').submit(function(event) {
|
|
// get the form data
|
|
// there are many ways to get this data using jQuery (you can use the class or id also)
|
|
var formData = $(this).serialize();
|
|
//$('#foo').serialize();
|
|
// process the form
|
|
$.ajax({
|
|
type: 'POST', // define the type of HTTP verb we want to use (POST for our form)
|
|
url: '../rating2/' + <?php echo $tickets->id; ?>, // the url where we want to POST
|
|
data: formData, // our data object
|
|
dataType: 'json', // what type of data do we expect back from the server
|
|
success: function() {}
|
|
});
|
|
// using the done promise callback
|
|
// stop the form from submitting the normal way and refreshing the page
|
|
event.preventDefault();
|
|
});
|
|
});
|
|
|
|
$(function() {
|
|
//Add text editor
|
|
$("textarea").summernote({
|
|
height: 300,
|
|
tabsize: 2,
|
|
toolbar: [
|
|
['style', ['bold', 'italic', 'underline', 'clear']],
|
|
['font', ['strikethrough', 'superscript', 'subscript']],
|
|
['fontsize', ['fontsize']],
|
|
['color', ['color']],
|
|
['para', ['ul', 'ol', 'paragraph']],
|
|
['height', ['height']]
|
|
]
|
|
});
|
|
});
|
|
|
|
jQuery(document).ready(function() {
|
|
// Close a ticket
|
|
$('#close').on('click', function(e) {
|
|
$.ajax({
|
|
type: "POST",
|
|
url: "../ticket/close/{{ $tickets->id }}",
|
|
data: {
|
|
"_token": "{{ csrf_token() }}"
|
|
},
|
|
beforeSend: function() {
|
|
$("#refresh").hide();
|
|
$("#loader").show();
|
|
},
|
|
success: function(response) {
|
|
$("#refresh").load(
|
|
"../check_ticket/{!! $id !!} #refresh");
|
|
$("#refresh").show();
|
|
$("#loader").hide();
|
|
$("#d1").trigger("click");
|
|
var message = "Success! Your Ticket have been Closed";
|
|
$("#alert11").show();
|
|
$('#message-success1').html(message);
|
|
setInterval(function() {
|
|
$("#alert11").hide();
|
|
setTimeout(function() {
|
|
var link = document.querySelector(
|
|
'#load-inbox');
|
|
if (link) {
|
|
link.click();
|
|
}
|
|
}, 500);
|
|
}, 2000);
|
|
}
|
|
})
|
|
return false;
|
|
});
|
|
|
|
// Resolved a ticket
|
|
$('#resolved').on('click', function(e) {
|
|
$.ajax({
|
|
type: "POST",
|
|
url: "../ticket/resolve/{{ $tickets->id }}",
|
|
data: {
|
|
"_token": "{{ csrf_token() }}"
|
|
},
|
|
beforeSend: function() {
|
|
$("#refresh").hide();
|
|
$("#loader").show();
|
|
},
|
|
success: function(response) {
|
|
$("#refresh").load(
|
|
"../check_ticket/{!! $id !!} #refresh");
|
|
$("#refresh").show();
|
|
$("#loader").hide();
|
|
var message = "Success! Your Ticket have been Resolved";
|
|
$("#alert11").show();
|
|
$('#message-success1').html(message);
|
|
setInterval(function() {
|
|
$("#alert11").hide();
|
|
setTimeout(function() {
|
|
var link = document.querySelector(
|
|
'#load-inbox');
|
|
if (link) {
|
|
link.click();
|
|
}
|
|
}, 500);
|
|
}, 2000);
|
|
}
|
|
})
|
|
return false;
|
|
});
|
|
|
|
// Open a ticket
|
|
$('#open').on('click', function(e) {
|
|
$.ajax({
|
|
type: "POST",
|
|
url: "../ticket/open/{{ $tickets->id }}",
|
|
data: {
|
|
"_token": "{{ csrf_token() }}"
|
|
},
|
|
beforeSend: function() {
|
|
$("#refresh").hide();
|
|
$("#loader").show();
|
|
},
|
|
success: function(response) {
|
|
$("#refresh").load(
|
|
"../check_ticket/{!! $id !!} #refresh");
|
|
$("#refresh").show();
|
|
$("#loader").hide();
|
|
|
|
var message = "Success! Your Ticket have been Opened";
|
|
$("#alert11").show();
|
|
$('#message-success1').html(message);
|
|
setInterval(function() {
|
|
$("#alert11").hide();
|
|
}, 4000);
|
|
}
|
|
})
|
|
return false;
|
|
});
|
|
});
|
|
</script>
|
|
@stop
|