198 lines
6.6 KiB
PHP
198 lines
6.6 KiB
PHP
<?php namespace App\Http\Controllers\Client\helpdesk;
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// controllers
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use App\Http\Controllers\Controller;
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use App\Http\Controllers\Agent\helpdesk\TicketController;
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use App\Http\Controllers\Common\SettingsController;
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// requests
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use Illuminate\Http\Request;
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use App\Http\Requests\helpdesk\ClientRequest;
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// models
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/* include help topic model */
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use App\Model\helpdesk\Form\Form_details;
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/* Include form_name model */
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use App\Model\helpdesk\Form\Form_name;
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/* include form_detals model */
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/* Include form_value model */
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use App\Model\helpdesk\Manage\Help_topic;
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use App\Model\helpdesk\Settings\Company;
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/* Validate form TicketForm using */
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use App\Model\helpdesk\Ticket\Tickets;
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use App\Model\helpdesk\Ticket\Ticket_Thread;
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use App\Model\helpdesk\Settings\System;
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use App\Model\helpdesk\Settings\Ticket;
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use App\Model\helpdesk\Agent\Department;
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use App\Model\helpdesk\Ticket\Ticket_source;
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use App\User;
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// classes
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use Form;
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use Input;
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use Mail;
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use Hash;
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use Redirect;
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use Config;
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use DateTime;
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use DateTimeZone;
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use App\Model\helpdesk\Form\Fields;
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use App\Model\helpdesk\Form\Form_value;
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/**
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* FormController
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*
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* @package Controllers
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* @subpackage Controller
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* @author Ladybird <info@ladybirdweb.com>
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*/
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class FormController extends Controller {
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public function __construct(TicketController $TicketController) {
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SettingsController::smtp();
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$this->TicketController = $TicketController;
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}
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// /**
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// * This Function to get the form for the ticket
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// * @param type Form_name $name
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// * @param type Form_details $details
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// * @param type Help_topic $topics
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// * @return type Response
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// */
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// public function getForm() {
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// if(Config::get('database.install') == '%0%') {
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// return Redirect::route('license');
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// }
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// if(System::first()->status == 1) {
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// return view('themes.default1.client.helpdesk.guest-user.form');
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// } else {
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// return "hello";
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// }
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// }
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/**
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* getform
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* @param type Help_topic $topic
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* @return type
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*/
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public function getForm(Help_topic $topic) {
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if(\Config::get('database.install') == '%0%') {
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return \Redirect::route('license');
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}
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if(System::first()->status == 1) {
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$topics = $topic->get();
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return view('themes.default1.client.helpdesk.form', compact('topics'));
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} else {
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return \Redirect::route('home');
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}
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}
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/**
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* This Function to post the form for the ticket
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* @param type Form_name $name
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* @param type Form_details $details
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* @return type string
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*/
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public function postForm($id,Form_name $name, Form_details $details, Help_topic $topic) {
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// dd($id);
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if($id != 0 ){
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$helptopic = $topic->where('id', '=', $id)->first();
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$custom_form = $helptopic->custom_form;
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$values = Fields::where('forms_id', '=', $custom_form)->get();
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if(!$values) {
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} if($values) {
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foreach($values as $value){
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if($value->type == "select") {
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$data = $value->value;
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$value = explode(',', $data);
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echo '<select class="form-control">';
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foreach($value as $option){
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echo '<option>'.$option.'</option>';
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}
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echo '</select></br>';
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} elseif ($value->type == "radio" ) {
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$type2 = $value->value;
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$val = explode(',', $type2);
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echo '<label class="radio-inline">'.$value->label.'</label>   <input type="'.$value->type.'" name="'.$value->name.'"> '.$val[0].'
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   <input type="'.$value->type.'" name="'.$value->name.'"> '.$val[1].'</br>';
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} elseif($value->type == "textarea" ) {
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$type3 = $value->value;
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$v = explode(',', $type3);
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//dd($v);
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if(array_key_exists(1, $v)){
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echo '<label>'.$value->label.'</label></br><textarea class=form-control rows="'.$v[0].'" cols="'.$v[1].'"></textarea></br>';
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} else {
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echo '<label>'.$value->label.'</label></br><textarea class=form-control rows="10" cols="60"></textarea></br>';
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}
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} elseif($value->type == "checkbox" ) {
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$type4 = $value->value;
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$check = explode(',', $type4);
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echo '<label class="radio-inline">'.$value->label.'   <input type="'.$value->type.'" name="'.$value->name.'">  '.$check[0].'</label><label class="radio-inline"><input type="'.$value->type.'" name="'.$value->name.'">  '.$check[1].'</label></br>';
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} else {
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echo '<label>'.$value->label.'</label><input type="'.$value->type.'" class="form-control" name="'.$value->name.'" /></br>';
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}
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}
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}
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} else {
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return null;
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}
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}
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/**
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* Posted form
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* @param type Request $request
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* @param type User $user
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*/
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public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source) {
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$form_extras = $request->except('Name','Phone','Email','Subject','Details','helptopic','_wysihtml5_mode','_token');
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$name = $request->input('Name');
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$phone = $request->input('Phone');
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$email = $request->input('Email');
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$subject = $request->input('Subject');
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$details = $request->input('Details');
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$System = System::where('id','=',1)->first();
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$departments = Department::where('id','=',$System->department)->first();
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$department = $departments->id;
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$status = $ticket_settings->first()->status;
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$helptopic = $ticket_settings->first()->help_topic;
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$sla = $ticket_settings->first()->sla;
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$priority = $ticket_settings->first()->priority;
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$source = $ticket_source->where('name','=','web')->first();
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$collaborator = null;
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if($this->TicketController->create_user($email, $name, $subject, $details, $phone, $helptopic, $sla, $priority, $source->id, $collaborator, $department,$assignto = "", $form_extras)) {
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return Redirect::route('guest.getform')->with('success','Ticket Created Successfully');
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}
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}
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/**
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* reply
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* @param type $value
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* @return type view
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*/
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public function post_ticket_reply($id, Request $request) {
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$comment = $request->input('comment');
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if($comment != null) {
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$tickets = Tickets::where('id','=',$id)->first();
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$threads = new Ticket_Thread;
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$threads->user_id = $tickets->user_id;
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$threads->ticket_id = $tickets->id;
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$threads->poster = "client";
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$threads->body = $comment;
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$threads->save();
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return \Redirect::back()->with('success1','Successfully replied');
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} else {
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return \Redirect::back()->with('fails1','Please fill some data!');
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}
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}
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} |