245 lines
7.6 KiB
PHP
245 lines
7.6 KiB
PHP
<?php namespace App\Http\Controllers\Admin\helpdesk;
|
|
// controller
|
|
use App\Http\Controllers\Controller;
|
|
use App\Http\Controllers\Common\SettingsController;
|
|
// request
|
|
use App\Http\Requests\helpdesk\AgentRequest;
|
|
use App\Http\Requests\helpdesk\AgentUpdate;
|
|
// model
|
|
use App\User;
|
|
use App\Model\helpdesk\Agent\Assign_team_agent;
|
|
use App\Model\helpdesk\Agent\Department;
|
|
use App\Model\helpdesk\Agent\Groups;
|
|
use App\Model\helpdesk\Agent\Teams;
|
|
use App\Model\helpdesk\Utility\Timezones;
|
|
use App\Model\helpdesk\Settings\Company;
|
|
// classes
|
|
use DB;
|
|
use Mail;
|
|
use Hash;
|
|
|
|
/**
|
|
* AgentController
|
|
*
|
|
* @package Controllers
|
|
* @subpackage Controller
|
|
* @author Ladybird <info@ladybirdweb.com>
|
|
*/
|
|
class AgentController extends Controller {
|
|
|
|
/**
|
|
* Create a new controller instance.
|
|
* @return Response
|
|
*/
|
|
public function __construct() {
|
|
SettingsController::smtp();
|
|
$this->middleware('auth');
|
|
$this->middleware('roles');
|
|
}
|
|
|
|
/**
|
|
* get index page
|
|
* @param type User $user
|
|
* @return type Response
|
|
*/
|
|
public function index() {
|
|
try {
|
|
return view('themes.default1.admin.helpdesk.agent.agents.index');
|
|
} catch (Exception $e) {
|
|
return view('404');
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Show the form for creating a new resource.
|
|
* @param type Assign_team_agent $team_assign_agent
|
|
* @param type Timezones $timezone
|
|
* @param type Groups $group
|
|
* @param type Department $department
|
|
* @param type Teams $team
|
|
* @return type Response
|
|
*/
|
|
public function create(Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team) {
|
|
try {
|
|
$team = $team->get();
|
|
$timezones = $timezone->get();
|
|
$groups = $group->get();
|
|
$departments = $department->get();
|
|
$teams = $team->lists('id', 'name');
|
|
return view('themes.default1.admin.helpdesk.agent.agents.create', compact('assign', 'teams', 'agents', 'timezones', 'groups', 'departments', 'team'));
|
|
} catch (Exception $e) {
|
|
return view('404');
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Store a newly created resource in storage.
|
|
* @param type User $user
|
|
* @param type AgentRequest $request
|
|
* @param type Assign_team_agent $team_assign_agent
|
|
* @return type Response
|
|
*/
|
|
public function store(User $user, AgentRequest $request, Assign_team_agent $team_assign_agent) {
|
|
try {
|
|
/* Insert to user table */
|
|
$user->role = 'agent';
|
|
$user->fill($request->input())->save();
|
|
$password = $this->generateRandomString();
|
|
$user->password = Hash::make($password);
|
|
$requests = $request->input('team_id');
|
|
$id = $user->id;
|
|
foreach ($requests as $req) {
|
|
DB::insert('insert into team_assign_agent (team_id, agent_id) values (?,?)', [$req, $id]);
|
|
}
|
|
/* Succes And Failure condition */
|
|
if ($user->save() == true) {
|
|
$name = $user->user_name;
|
|
$email = $user->email;
|
|
$from = $this->company();
|
|
Mail::send('emails.pass', ['name' => $name, 'password' => $password, 'from' => $from, 'emailadd' => $email], function ($message) use ($email, $name) {
|
|
$message->to($email, $name)->subject('[password]');
|
|
});
|
|
return redirect('agents')->with('success', 'Agent Created sucessfully');
|
|
} else {
|
|
return redirect('agents')->with('fails', 'Agent can not Create');
|
|
}
|
|
} catch (Exception $e) {
|
|
return redirect('agents')->with('fails', 'Agent can not Create');
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Display the specified resource.
|
|
* @param int $id
|
|
* @return Response
|
|
*/
|
|
public function show($id) {
|
|
//
|
|
}
|
|
|
|
/**
|
|
* Show the form for editing the specified resource.
|
|
* @param type int $id
|
|
* @param type User $user
|
|
* @param type Assign_team_agent $team_assign_agent
|
|
* @param type Timezones $timezone
|
|
* @param type Groups $group
|
|
* @param type Department $department
|
|
* @param type Teams $team
|
|
* @return type Response
|
|
*/
|
|
public function edit($id, User $user, Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team) {
|
|
try {
|
|
$user = $user->whereId($id)->first();
|
|
$team = $team->get();
|
|
$teams1 = $team->lists('name', 'id');
|
|
$timezones = $timezone->get();
|
|
$groups = $group->get();
|
|
$departments = $department->get();
|
|
$table = $team_assign_agent->where('agent_id', $id)->first();
|
|
$teams = $team->lists('id', 'name');
|
|
$assign = $team_assign_agent->where('agent_id', $id)->lists('team_id');
|
|
return view('themes.default1.admin.helpdesk.agent.agents.edit', compact('teams', 'assign', 'table', 'teams1', 'selectedTeams', 'user', 'timezones', 'groups', 'departments', 'team', 'exp', 'counted'));
|
|
} catch (Exception $e) {
|
|
return redirect('agents')->with('fail', 'No such file');
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Update the specified resource in storage.
|
|
* @param type int $id
|
|
* @param type User $user
|
|
* @param type AgentUpdate $request
|
|
* @param type Assign_team_agent $team_assign_agent
|
|
* @return type Response
|
|
*/
|
|
public function update($id, User $user, AgentUpdate $request, Assign_team_agent $team_assign_agent) {
|
|
try {
|
|
$user = $user->whereId($id)->first();
|
|
$daylight_save = $request->input('daylight_save');
|
|
$limit_access = $request->input('limit_access');
|
|
$directory_listing = $request->input('directory_listing');
|
|
$vocation_mode = $request->input('vocation_mode');
|
|
//==============================================
|
|
$user->daylight_save = $daylight_save;
|
|
$user->limit_access = $limit_access;
|
|
$user->directory_listing = $directory_listing;
|
|
$user->vocation_mode = $vocation_mode;
|
|
//==============================================
|
|
$table = $team_assign_agent->where('agent_id', $id);
|
|
$table->delete();
|
|
$requests = $request->input('team_id');
|
|
foreach ($requests as $req) {
|
|
DB::insert('insert into team_assign_agent (team_id, agent_id) values (?,?)', [$req, $id]);
|
|
}
|
|
//Todo For success and failure conditions
|
|
$user->fill($request->except('daylight_save', 'limit_access', 'directory_listing', 'vocation_mode', 'assign_team'))->save();
|
|
return redirect('agents')->with('success', 'Agent Updated sucessfully');
|
|
} catch (Exception $e) {
|
|
return redirect('agents')->with('fails', 'Agent did not update');
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Remove the specified resource from storage.
|
|
* @param type int $id
|
|
* @param type User $user
|
|
* @param type Assign_team_agent $team_assign_agent
|
|
* @return type Response
|
|
*/
|
|
public function destroy($id, User $user, Assign_team_agent $team_assign_agent) {
|
|
try {
|
|
/* Becouse of foreign key we delete team_assign_agent first */
|
|
$team_assign_agent = $team_assign_agent->where('agent_id', $id);
|
|
$team_assign_agent->delete();
|
|
$user = $user->whereId($id)->first();
|
|
if ($user->delete()) {
|
|
return redirect('agents')->with('success', 'Agent Deleted sucessfully');
|
|
} else {
|
|
return redirect('agents')->with('fails', 'Agent can not Delete ');
|
|
}
|
|
} catch (Exception $e) {
|
|
return redirect('agents')->with('fails', 'Agent can not Delete if the team Excist');
|
|
}
|
|
}
|
|
|
|
|
|
/**
|
|
* Generate a random string for password
|
|
* @param type $length
|
|
* @return type string
|
|
*/
|
|
public function generateRandomString($length = 10) {
|
|
$characters = '0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ';
|
|
$charactersLength = strlen($characters);
|
|
$randomString = '';
|
|
for ($i = 0; $i < $length; $i++) {
|
|
$randomString .= $characters[rand(0, $charactersLength - 1)];
|
|
}
|
|
return $randomString;
|
|
}
|
|
|
|
/**
|
|
* company
|
|
* @return type
|
|
*/
|
|
public function company()
|
|
{
|
|
$company = Company::Where('id','=','1')->first();
|
|
if($company->company_name == null){
|
|
$company = "Support Center";
|
|
}else{
|
|
$company = $company->company_name;
|
|
}
|
|
return $company;
|
|
}
|
|
|
|
|
|
|
|
public function agent_profile($id) {
|
|
$agent = User::where('id','=',$id)->first();
|
|
return \View::make('themes.default1.admin.helpdesk.agent.agents.agent-profile',compact('agent'));
|
|
}
|
|
|
|
}
|