226 lines
6.7 KiB
PHP
226 lines
6.7 KiB
PHP
<?php namespace App\Http\Controllers\Agent\helpdesk;
|
|
// controllers
|
|
use App\Http\Controllers\Controller;
|
|
use App\Http\Controllers\Agent\helpdesk\TicketController;
|
|
// models
|
|
use App\User;
|
|
use App\Model\helpdesk\Email\Emails;
|
|
use App\Model\helpdesk\Settings\Email;
|
|
use App\Model\helpdesk\Ticket\Ticket_attachments;
|
|
use App\Model\helpdesk\Ticket\Ticket_Thread;
|
|
use App\Model\helpdesk\Settings\System;
|
|
// classes
|
|
use PhpImap\Mailbox as ImapMailbox;
|
|
use PhpImap\IncomingMail;
|
|
use PhpImap\IncomingMailAttachment;
|
|
use \ForceUTF8\Encoding;
|
|
use App;
|
|
use DB;
|
|
use Crypt;
|
|
use Schedule;
|
|
use File;
|
|
use Artisan;
|
|
|
|
/**
|
|
* MailController
|
|
*
|
|
* @package Controllers
|
|
* @subpackage Controller
|
|
* @author Ladybird <info@ladybirdweb.com>
|
|
*/
|
|
class MailController extends Controller {
|
|
|
|
/**
|
|
* constructor
|
|
* Create a new controller instance.
|
|
* @param type TicketController $TicketController
|
|
*/
|
|
public function __construct(TicketController $TicketController) {
|
|
$this->TicketController = $TicketController;
|
|
}
|
|
|
|
/**
|
|
* Reademails
|
|
* @return type
|
|
*/
|
|
public function readmails(Emails $emails, Email $settings_email, System $system)
|
|
{
|
|
$path_url = $system->first()->url;
|
|
if($settings_email->first()->email_fetching == 1)
|
|
{
|
|
if($settings_email->first()->all_emails == 1)
|
|
{
|
|
$helptopic = $this->TicketController->default_helptopic();
|
|
$sla = $this->TicketController->default_sla();
|
|
$email = $emails->get();
|
|
foreach($email as $e_mail)
|
|
{
|
|
$dept = $e_mail->department;
|
|
$host = $e_mail->fetching_host;
|
|
$port = $e_mail->fetching_port;
|
|
$protocol = $e_mail->mailbox_protocol;
|
|
$imap_config = '{'.$host.':'.$port.$protocol.'}INBOX';
|
|
|
|
$password = Crypt::decrypt($e_mail->password);
|
|
$mailbox = new ImapMailbox($imap_config, $e_mail->user_name, $password, __DIR__);
|
|
$mails = array();
|
|
$mailsIds = $mailbox->searchMailBox('SINCE '. date('d-M-Y', strtotime("-1 day")));
|
|
if(!$mailsIds) {
|
|
die('Mailbox is empty');
|
|
}
|
|
// dd($mailsIds);
|
|
foreach($mailsIds as $mailId) {
|
|
$overview = $mailbox->get_overview($mailId);
|
|
$var = $overview[0]->seen ? 'read' : 'unread';
|
|
if ($var == 'unread') {
|
|
$mail = $mailbox->getMail($mailId);
|
|
if($settings_email->email_collaborator == 1) {
|
|
$collaborator = $mail->cc;
|
|
} else {
|
|
$collaborator = null;
|
|
}
|
|
$body = $mail->textHtml;
|
|
// dd($mailId);
|
|
if($body == null) {
|
|
$body = $mailbox->backup_getmail($mailId);
|
|
$body = str_replace('\r\n', '<br/>', $body);
|
|
// var_dump($body);
|
|
}
|
|
// dd($body);
|
|
$date = $mail->date;
|
|
$datetime = $overview[0]->date;
|
|
$date_time = explode(" ", $datetime);
|
|
$date = $date_time[1] . "-" . $date_time[2] . "-" . $date_time[3] . " " . $date_time[4];
|
|
$date = date('Y-m-d H:i:s', strtotime($date));
|
|
|
|
if(isset($mail->subject)){
|
|
$subject = $mail->subject;
|
|
} else {
|
|
$subject = "No Subject";
|
|
}
|
|
|
|
$fromname = $mail->fromName;
|
|
$fromaddress = $mail->fromAddress;
|
|
$source = "2";
|
|
$phone = "";
|
|
$priority = '1';
|
|
$assign = "";
|
|
$form_data = null;
|
|
if ($this->TicketController->create_user($fromaddress, $fromname, $subject, $body, $phone, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $form_data) == true) {
|
|
$thread_id = Ticket_Thread::whereRaw('id = (select max(`id`) from ticket_thread)')->first();
|
|
$thread_id = $thread_id->id;
|
|
|
|
foreach($mail->getAttachments() as $attachment) {
|
|
$support = "support";
|
|
// echo $_SERVER['DOCUMENT_ROOT'];
|
|
$dir_img_paths = __DIR__;
|
|
$dir_img_path = explode('/code', $dir_img_paths);
|
|
$filepath = explode('../../../../../public/',$attachment->filePath);
|
|
|
|
$path = $dir_img_path[0]."/code/public/".$filepath[1];
|
|
// dd($path);
|
|
$filesize = filesize($path);
|
|
$file_data = file_get_contents($path);
|
|
$ext = pathinfo($attachment->filePath, PATHINFO_EXTENSION);
|
|
$imageid = $attachment->id;
|
|
$string = str_replace('-', '', $attachment->name);
|
|
$filename = explode('src', $attachment->filePath);
|
|
$filename = str_replace('\\', '', $filename);
|
|
$body = str_replace("cid:".$imageid, $filepath[1], $body);
|
|
$pos = strpos($body, $filepath[1]);
|
|
|
|
if($pos == false) {
|
|
if($settings_email->first()->attachment == 1) {
|
|
$upload = new Ticket_attachments;
|
|
$upload->file = $file_data;
|
|
$upload->thread_id = $thread_id;
|
|
$upload->name = $filepath[1];
|
|
$upload->type = $ext;
|
|
$upload->size = $filesize;
|
|
$upload->poster = "ATTACHMENT";
|
|
$upload->save();
|
|
}
|
|
} else {
|
|
$upload = new Ticket_attachments;
|
|
$upload->file = $file_data;
|
|
$upload->thread_id = $thread_id;
|
|
$upload->name = $filepath[1];
|
|
$upload->type = $ext;
|
|
$upload->size = $filesize;
|
|
$upload->poster = "INLINE";
|
|
$upload->save();
|
|
}
|
|
unlink($path);
|
|
}
|
|
$body = Encoding::fixUTF8($body);
|
|
$thread = Ticket_Thread::where('id','=',$thread_id)->first();
|
|
$thread->body = $this->separate_reply($body) ;
|
|
$thread->save();
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
/**
|
|
* separate reply
|
|
* @param type $body
|
|
* @return type string
|
|
*/
|
|
public function separate_reply($body) {
|
|
$body2 = explode('---Reply above this line---', $body);
|
|
$body3 = $body2[0];
|
|
return $body3;
|
|
}
|
|
|
|
/**
|
|
* Decode Imap text
|
|
* @param type $str
|
|
* @return type string
|
|
*/
|
|
public function decode_imap_text($str) {
|
|
$result = '';
|
|
$decode_header = imap_mime_header_decode($str);
|
|
foreach ($decode_header AS $obj) {
|
|
$result .= htmlspecialchars(rtrim($obj->text, "\t"));
|
|
}
|
|
return $result;
|
|
}
|
|
|
|
/**
|
|
* fetch_attachments
|
|
* @return type
|
|
*/
|
|
public function fetch_attachments(){
|
|
$uploads = Upload::all();
|
|
foreach($uploads as $attachment) {
|
|
$image = @imagecreatefromstring($attachment->file);
|
|
ob_start();
|
|
imagejpeg($image, null, 80);
|
|
$data = ob_get_contents();
|
|
ob_end_clean();
|
|
$var = '<a href="" target="_blank"><img src="data:image/jpg;base64,' . base64_encode($data) . '"/></a>';
|
|
echo '<br/><span class="mailbox-attachment-icon has-img">'.$var.'</span>';
|
|
}
|
|
}
|
|
|
|
/**
|
|
* function to load data
|
|
* @param type $id
|
|
* @return type file
|
|
*/
|
|
public function get_data($id){
|
|
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('id','=',$id)->get();
|
|
foreach($attachments as $attachment)
|
|
{
|
|
header('Content-type: application/'.$attachment->type.'');
|
|
header('Content-Disposition: inline; filename='.$attachment->name.'');
|
|
header('Content-Transfer-Encoding: binary');
|
|
echo $attachment->file;
|
|
}
|
|
}
|
|
|
|
}
|