621 lines
		
	
	
		
			38 KiB
		
	
	
	
		
			PHP
		
	
	
	
	
	
			
		
		
	
	
			621 lines
		
	
	
		
			38 KiB
		
	
	
	
		
			PHP
		
	
	
	
	
	
| <!DOCTYPE html>
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| <html>
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|     <head>
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|         <meta charset="UTF-8" ng-app="myApp">
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|         <title>Faveo | HELP DESK</title>
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|         <meta content='width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no' name='viewport'>
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|         <meta name="_token" content="{!! csrf_token() !!}"/>
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|         <!-- faveo favicon -->
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|         <link href="{{asset("lb-faveo/media/images/favicon.ico")}}" rel="shortcut icon">
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|         <!-- Bootstrap 3.3.2 -->
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|         <link href="{{asset("lb-faveo/css/bootstrap.min.css")}}" rel="stylesheet" type="text/css" />
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|         <!-- Font Awesome Icons -->
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|         <link href="{{asset("lb-faveo/css/font-awesome.min.css")}}" rel="stylesheet" type="text/css" />
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|         <!-- Ionicons -->
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|         <link href="{{asset("lb-faveo/css/ionicons.min.css")}}" rel="stylesheet"  type="text/css" />
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|         <!-- Theme style -->
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|         <link href="{{asset("lb-faveo/css/AdminLTE.css")}}" rel="stylesheet" type="text/css" />
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|         <!-- AdminLTE Skins. Choose a skin from the css/skins folder instead of downloading all of them to reduce the load. -->
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|         <link href="{{asset("lb-faveo/css/skins/_all-skins.min.css")}}" rel="stylesheet" type="text/css" />
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|         <!-- iCheck -->
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|         <link href="{{asset("lb-faveo/plugins/iCheck/flat/blue.css")}}" rel="stylesheet" type="text/css" />
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|         <!-- HTML5 Shim and Respond.js IE8 support of HTML5 elements and media queries -->
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|         <link href="{{asset("lb-faveo/css/tabby.css")}}" rel="stylesheet" type="text/css"/>
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| 
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|         <link href="{{asset("lb-faveo/css/jquerysctipttop.css")}}" rel="stylesheet" type="text/css"/>
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|         <!-- WARNING: Respond.js doesn't work if you view the page via file:// -->
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|         <link href="{{asset("lb-faveo/css/editor.css")}}" rel="stylesheet" type="text/css"/>
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| 
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|         <link href="{{asset("lb-faveo/css/jquery.ui.css")}}" rel="stylesheet" rel="stylesheet"/>
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| 
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|         <link href="{{asset("lb-faveo/plugins/datatables/dataTables.bootstrap.css")}}" rel="stylesheet"  type="text/css"/>
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| 
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|         <link href="{{asset("lb-faveo/plugins/bootstrap-wysihtml5/bootstrap3-wysihtml5.min.css")}}" rel="stylesheet" type="text/css"/>
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| 
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|         <link href="{{asset("lb-faveo/css/faveo-css.css")}}" rel="stylesheet" type="text/css" />
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| 
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|         <link href="{{asset("lb-faveo/css/notification-style.css")}}" rel="stylesheet" type="text/css" >
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| 
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|         <link href="{{asset("lb-faveo/css/jquery.rating.css")}}" rel="stylesheet" type="text/css" />
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|         <!-- Select2 -->
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|         <link href="{{asset("lb-faveo/plugins/select2/select2.min.css")}}" rel="stylesheet" type="text/css" />
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| 
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|         <link href="{{asset("css/close-button.css")}}" rel="stylesheet" type="text/css" />
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|         <!--Daterangepicker-->
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|         <link rel="stylesheet" href="{{asset("lb-faveo/plugins/daterangepicker/daterangepicker.css")}}" rel="stylesheet" type="text/css" />
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|         <!--calendar -->
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|         <!-- fullCalendar 2.2.5-->
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|         <link href="{{asset('lb-faveo/plugins/fullcalendar/fullcalendar.min.css')}}" rel="stylesheet" type="text/css" />
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|         <!--[if lt IE 9]>
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|             <script src="https://oss.maxcdn.com/libs/html5shiv/3.7.0/html5shiv.js"></script>
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|             <script src="https://oss.maxcdn.com/libs/respond.js/1.3.0/respond.min.js"></script>
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|         <![endif]-->
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|         <script src="{{asset("lb-faveo/js/jquery-2.1.4.js")}}" type="text/javascript"></script>
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| 
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|         <script src="{{asset("lb-faveo/js/jquery2.1.1.min.js")}}" type="text/javascript"></script>
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| 
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|         @yield('HeadInclude')
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|     </head>
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|     <body class="skin-blue fixed">
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|         <div class="wrapper">
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|             <header class="main-header">
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|                 <a href="http://www.faveohelpdesk.com" class="logo"><img src="{{ asset('lb-faveo/media/images/logo.png')}}" width="100px;"></a>
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|                 <?php
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|                 $company = App\Model\helpdesk\Settings\Company::where('id', '=', '1')->first();
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|                 if ($company != null) {
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| 
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|                 }
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|                 $replacetop = 0;
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|                 $replacetop = \Event::fire('service.desk.agent.topbar.replace', array());
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| 
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|                 if (count($replacetop) == 0) {
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|                     $replacetop = 0;
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|                 } else {
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|                     $replacetop = $replacetop[0];
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|                 }
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|                 $replaceside = 0;
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|                 $replaceside = \Event::fire('service.desk.agent.sidebar.replace', array());
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| 
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|                 if (count($replaceside) == 0) {
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|                     $replaceside = 0;
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|                 } else {
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|                     $replaceside = $replaceside[0];
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|                 }
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|                 ?>
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| 
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|                 <!-- Header Navbar: style can be found in header.less -->
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|                 <nav class="navbar navbar-static-top">
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|                     <!-- Sidebar toggle button-->
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|                     <a href="#" class="sidebar-toggle" data-toggle="offcanvas" role="button">
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|                         <span class="sr-only">Toggle navigation</span>
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|                         <span class="icon-bar"></span>
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|                         <span class="icon-bar"></span>
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|                         <span class="icon-bar"></span>
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|                     </a>
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|                     <?php $notifications = App\Http\Controllers\Common\NotificationController::getNotifications();
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| 
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|                     ?>
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|                     <div class="collapse navbar-collapse" id="navbar-collapse">
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|                         @if($replacetop==0)
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|                         <ul class="tabs tabs-horizontal nav navbar-nav navbar-left">
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|                             <li @yield('Dashboard')><a id="dash" data-target="#tabA" href="{{URL::route('dashboard')}}" onclick="clickDashboard(event);">{!! Lang::get('lang.dashboard') !!}</a></li>
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|                             <li @yield('Users')><a data-target="#tabB" href="#">{!! Lang::get('lang.users') !!}</a></li>
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|                             <li @yield('Tickets')><a data-target="#tabC" href="#">{!! Lang::get('lang.tickets') !!}</a></li>
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|                             <li @yield('Tools')><a data-target="#tabD" href="#">{!! Lang::get('lang.tools') !!}</a></li>
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|                             @if(Auth::user()->role == 'admin')
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|                                 <li @yield('Report')><a href="{{URL::route('report.index')}}" onclick="clickReport(event);">Report</a></li>
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|                             @endif
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|                             <?php \Event::fire('calendar.topbar', array()); ?>
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|                         </ul>
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|                         @else
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|                             <?php \Event::fire('service.desk.agent.topbar', array()); ?>
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|                             @endif
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|                         <?php $noti = \App\Model\helpdesk\Notification\UserNotification::where('user_id', '=', Auth::user()->id)->where('is_read', '0')->get(); ?>
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|                         <ul class="nav navbar-nav navbar-right">
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|                             @if(Auth::user()->role == 'admin')
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|                             <li><a href="{{url('admin')}}">{!! Lang::get('lang.admin_panel') !!}</a></li>
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|                             @include('themes.default1.update.notification')
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|                             @endif
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|                             <!-- User Account: style can be found in dropdown.less -->
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|                             <li class="dropdown notifications-menu" id="myDropdown">
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|                                 <a href="#" class="dropdown-toggle" data-toggle="dropdown" onclick="myFunction()">
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|                                     <i class="fa fa-bell-o"></i>
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|                                     <span class="label label-danger" id="count">{!! count($noti) !!}</span>
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|                                 </a>
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|                                 <ul class="dropdown-menu" style="width:500px">
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| 
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|                                     <div id="alert11" class="alert alert-success alert-dismissable" style="display:none;">
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|                                         <button id="dismiss11" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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|                                         <h4><i class="icon fa fa-check"></i>Alert!</h4>
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|                                         <div id="message-success1"></div>
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|                                     </div>
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| 
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|                                     <li id="refreshNote">
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| 
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|                                     <li class="header">You have {!! count($noti) !!} notifications. <a class="pull-right" id="read-all" href="#">Mark all as read.</a></li>
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| 
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|                                     <ul class="menu">
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|                                         @foreach($notifications as $notification)
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|                                         <?php $user = App\User::whereId($notification->user_id)->first(); ?>
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|                                         @if($notification->type == 'registration')
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|                                         @if($notification->is_read == 1)
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|                                         <li class="task" style="list-style: none; margin-left: -30px;"><span> <img src="{{$user -> profile_pic}}" class="user-image"  style="width:6%;height: 5%" alt="User Image" />
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|                                                 <a href="{!! route('user.show', $notification->model_id) !!}" id="{{$notification -> notification_id}}" class='noti_User'>
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|                                                     {!! $notification->message !!}
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|                                                 </a></span>
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|                                         </li>
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|                                         @else
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|                                         <li style="list-style: none; margin-left: -30px;"><span> <img src="{{$user -> profile_pic}}" class="user-image"  style="width:6%;height: 5%" alt="User Image" />
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|                                                 <a href="{!! route('user.show', $notification->model_id) !!}" id="{{$notification -> notification_id}}" class='noti_User'>
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|                                                     {!! $notification->message !!}
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|                                                 </a></span>
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|                                         </li>
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|                                         @endif
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|                                         @else
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| 
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|                                         <?php $ticket_number = App\Model\helpdesk\Ticket\Tickets::whereId($notification->model_id)->first(); ?>
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|                                         @if($notification->is_read == 1)
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|                                         <li  class="task" style="list-style: none;margin-left: -30px"><span> <img src="{{$user -> profile_pic}}" class="img-circle"  style="width:6%;height: 5%" alt="User Image" />
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|                                                 <a href="{!! route('ticket.thread', $notification->model_id) !!}" id='{{ $notification -> notification_id}}' class='noti_User'>
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|                                                     {!! $notification->message !!} with id "{!!$ticket_number->ticket_number!!}"
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|                                                 </a></span>
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|                                         </li>
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|                                         @else
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|                                         <li style="list-style: none;margin-left: -30px"><span> <img src="{{$user -> profile_pic}}" class="img-circle"  style="width:6%;height: 5%" alt="User Image" />
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|                                                 <a href="{!! route('ticket.thread', $notification->model_id) !!}" id='{{ $notification -> notification_id}}' class='noti_User'>
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|                                                     {!! $notification->message !!} with id "{!!$ticket_number->ticket_number!!}"
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|                                                 </a></span>
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|                                         </li>
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|                                         @endif
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|                                         @endif
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|                                         @endforeach
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|                                     </ul>
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|                             </li>
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|                             <li class="footer no-border"><div class="col-md-5"></div><div class="col-md-2">
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|                                     <img src="{{asset("lb-faveo/media/images/gifloader.gif")}}" style="display: none;" id="notification-loader">
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|                                 </div><div class="col-md-5"></div></li>
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|                             <li class="footer"><a href="{{ url('notifications-list')}}">View all</a>
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|                             </li>
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|                         </ul>
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|                         </li>
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|                         <!-- User Account: style can be found in dropdown.less -->
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|                         <li class="dropdown user user-menu">
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|                             <a href="#" class="dropdown-toggle" data-toggle="dropdown">
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|                                 @if(Auth::user())
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|                                 <img src="{{Auth::user()->profile_pic}}"class="user-image" alt="User Image"/>
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|                                 <span class="hidden-xs">{{Auth::user()->first_name." ".Auth::user()->last_name}}</span>
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|                                 @endif
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|                             </a>
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|                             <ul class="dropdown-menu">
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|                                 <!-- User image -->
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|                                 <li class="user-header"  style="background-color:#343F44;">
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|                                     <img src="{{Auth::user()->profile_pic}}" class="img-circle" alt="User Image" />
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|                                     <p>
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|                                         {{Auth::user()->first_name." ".Auth::user()->last_name}} - {{Auth::user()->role}}
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|                                         <small></small>
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|                                     </p>
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|                                 </li>
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|                                 <!-- Menu Footer-->
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|                                 <li class="user-footer" style="background-color:#1a2226;">
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|                                     <div class="pull-left">
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|                                         <a href="{{URL::route('profile')}}" class="btn btn-info btn-sm"><b>{!! Lang::get('lang.profile') !!}</b></a>
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|                                     </div>
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|                                     <div class="pull-right">
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|                                         <a href="{{url('auth/logout')}}" class="btn btn-danger btn-sm"><b>{!! Lang::get('lang.sign_out') !!}</b></a>
 | ||
|                                     </div>
 | ||
|                                 </li>
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|                             </ul>
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|                         </li>
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|                         </ul>
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|                     </div>
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|                 </nav>
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|             </header>
 | ||
|             <!-- Left side column. contains the logo and sidebar -->
 | ||
|             <aside class="main-sidebar">
 | ||
|                 <!-- sidebar: style can be found in sidebar.less -->
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|                 <section class="sidebar">
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|                     <div class="user-panel">
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|                         @if (trim($__env->yieldContent('profileimg')))
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|                         <h1>@yield('profileimg')</h1>
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|                         @else
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|                         <div class = "row">
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|                             <div class="col-xs-3"></div>
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|                             <div class="col-xs-2" style="width:50%;">
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|                                 <a href="{!! url('profile') !!}">
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|                                     <img src="{{Auth::user()->profile_pic}}" class="img-circle" alt="User Image" />
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|                                 </a>
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|                             </div>
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|                         </div>
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|                         @endif
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|                         <div class="info" style="text-align:center;">
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|                             @if(Auth::user())
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|                             <p>{{Auth::user()->first_name." ".Auth::user()->last_name}}</p>
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|                             @endif
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|                             @if(Auth::user() && Auth::user()->active==1)
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|                             <a href="#"><i class="fa fa-circle text-success"></i> Online</a>
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|                             @else
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|                             <a href="#"><i class="fa fa-circle"></i> Offline</a>
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|                             @endif
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|                         </div>
 | ||
|                     </div>
 | ||
|                     <!-- search form -->
 | ||
|                     {{-- < form action = "#" method = "get" class = "sidebar-form" > --}}
 | ||
|                     {{-- < div class = "input-group" > --}}
 | ||
|                     {{-- < input type = "text" name = "q" class = "form-control" placeholder = "Search..." / > --}}
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|                     {{-- < span class = "input-group-btn" > --}}
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|                     {{-- < button type = 'submit' name = 'seach' id = 'search-btn' class = "btn btn-flat" > < i class = "fa fa-search" > < /i></button > --}}
 | ||
|                     {{-- < /span> --}}
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|                     {{-- < /div> --}}
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|                     {{-- < /form> --}}
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|                     <!-- /.search form -->
 | ||
|                     <!-- sidebar menu: : style can be found in sidebar.less -->
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|                     <ul id="side-bar" class="sidebar-menu">
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|                         @if($replaceside==0)
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|                         @yield('sidebar')
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|                         <li class="header">{!! Lang::get('lang.Tickets') !!}</li>
 | ||
|                         <?php
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|                         if (Auth::user()->role == 'admin') {
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| 
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| //$inbox = App\Model\helpdesk\Ticket\Tickets::all();
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|                             $myticket = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', Auth::user()->id)->where('status', '1')->get();
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|                             $unassigned = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', null)->where('status', '=', '1')->get();
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|                             $tickets = App\Model\helpdesk\Ticket\Tickets::whereIn('status',  array(1, 7))->get();
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|                             $followup_ticket= App\Model\helpdesk\Ticket\Tickets::where('status', '1')->where('follow_up', '1')->get();
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|                             $closingapproval = App\Model\helpdesk\Ticket\Tickets::where('status', '7')->get();
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| 
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|                             $deleted = App\Model\helpdesk\Ticket\Tickets::where('status', '5')->get();
 | ||
|                         } elseif (Auth::user()->role == 'agent') {
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| //$inbox = App\Model\helpdesk\Ticket\Tickets::where('dept_id','',Auth::user()->primary_dpt)->get();
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|                             $myticket = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', Auth::user()->id)->where('status', '1')->get();
 | ||
|                             $unassigned = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', null)->where('status', '=', '1')->where('dept_id', '=', Auth::user()->primary_dpt)->get();
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|                             $tickets = App\Model\helpdesk\Ticket\Tickets::whereIn('status',  array(1, 7))->where('dept_id', '=', Auth::user()->primary_dpt)->get();
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|                             $followup_ticket= App\Model\helpdesk\Ticket\Tickets::where('status', '1')->where('follow_up', '1')->get();
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|                             $closingapproval = App\Model\helpdesk\Ticket\Tickets::where('status', '7')->get();
 | ||
| 
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|                             $deleted = App\Model\helpdesk\Ticket\Tickets::where('status', '5')->where('dept_id', '=', Auth::user()->primary_dpt)->get();
 | ||
|                         }
 | ||
|                         if (Auth::user()->role == 'agent') {
 | ||
|                             $dept = App\Model\helpdesk\Agent\Department::where('id', '=', Auth::user()->primary_dpt)->first();
 | ||
|                             $overdues = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id', '=', $dept->id)->orderBy('id', 'DESC')->get();
 | ||
|                         } else {
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|                             $overdues = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->orderBy('id', 'DESC')->get();
 | ||
|                         }
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|                         $i = count($overdues);
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|                         if ($i == 0) {
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|                             $overdue_ticket = 0;
 | ||
|                         } else {
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|                             $j = 0;
 | ||
|                             foreach ($overdues as $overdue) {
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|                                 $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id', '=', $overdue->sla)->first();
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| 
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|                                 $ovadate = $overdue->created_at;
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|                                 $new_date = date_add($ovadate, date_interval_create_from_date_string($sla_plan->grace_period)) . '<br/><br/>';
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|                                 if (date('Y-m-d H:i:s') > $new_date) {
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|                                     $j++;
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|                                     //$value[] = $overdue;
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|                                 }
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|                             }
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|                             // dd(count($value));
 | ||
|                             if ($j > 0) {
 | ||
|                                 $overdue_ticket = $j;
 | ||
|                             } else {
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|                                 $overdue_ticket = 0;
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|                             }
 | ||
|                         }
 | ||
|                         ?>
 | ||
|                         <li @yield('inbox')>
 | ||
|                             <a href="{{ url('/ticket/inbox')}}" id="load-inbox">
 | ||
|                                 <i class="fa fa-envelope"></i> <span>{!! Lang::get('lang.inbox') !!}</span> <small class="label pull-right bg-green"><?php echo count($tickets); ?></small>
 | ||
|                             </a>
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|                         </li>
 | ||
|                         <li @yield('myticket')>
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|                             <a href="{{url('ticket/myticket')}}" id="load-myticket">
 | ||
|                                 <i class="fa fa-user"></i> <span>{!! Lang::get('lang.my_tickets') !!} </span>
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|                                 <small class="label pull-right bg-green">{{count($myticket)}}</small>
 | ||
|                             </a>
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|                         </li>
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|                         <li @yield('unassigned')>
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|                             <a href="{{url('unassigned')}}" id="load-unassigned">
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|                                 <i class="fa fa-th"></i> <span>{!! Lang::get('lang.unassigned') !!}</span>
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|                                 <small class="label pull-right bg-green">{{count($unassigned)}}</small>
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|                             </a>
 | ||
|                         </li>
 | ||
|                         <li @yield('overdue')>
 | ||
|                             <a href="{{url('ticket/overdue')}}" id="load-unassigned">
 | ||
|                                 <i class="fa fa-calendar-times-o"></i> <span>{!! Lang::get('lang.overdue') !!}</span>
 | ||
|                                 <small class="label pull-right bg-green">{{$overdue_ticket}}</small>
 | ||
|                             </a>
 | ||
|                         </li>
 | ||
|                         <li @yield('followup')>
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|                              <a href="{{ url('/ticket/inbox')}}" id="load-inbox">
 | ||
|                                 <i class="glyphicon glyphicon-import"></i> <span>{!! Lang::get('lang.followup') !!}</span>
 | ||
|                                 <small class="label pull-right bg-green">{{count($followup_ticket)}}</small>
 | ||
|                             </a>
 | ||
|                         </li>
 | ||
|                         <?php
 | ||
|                         $settings = App\Model\helpdesk\Settings\Approval::where('id','=',1)->first();
 | ||
|                         // dd($settings);
 | ||
|                         ?>
 | ||
|                        @if($settings->status == 1)
 | ||
|                         <li @yield('approval')>
 | ||
|                              <a href="{{url('ticket/approval/closed')}}" id="load-unassigned">
 | ||
|                                 <i class="fa fa fa-bell"></i> <span>{!! Lang::get('lang.approval') !!}</span>
 | ||
|                                 <small class="label pull-right bg-green">{{count($closingapproval)}}</small>
 | ||
|                             </a>
 | ||
|                         </li>
 | ||
|                         @endif
 | ||
|                         <li @yield('trash')>
 | ||
|                              <a href="{{url('trash')}}">
 | ||
|                                 <i class="fa fa-trash-o"></i> <span>{!! Lang::get('lang.trash') !!}</span>
 | ||
|                                 <small class="label pull-right bg-green">{{count($deleted)}}</small>
 | ||
|                             </a>
 | ||
|                         </li>
 | ||
|                         <li class="header">{!! Lang::get('lang.Departments') !!}</li>
 | ||
|                         <?php
 | ||
|                         $depts = App\Model\helpdesk\Agent\Department::all();
 | ||
|                         foreach ($depts as $dept) {
 | ||
|                             $open = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '1')->where('isanswered', '=', 0)->where('dept_id', '=', $dept->id)->get();
 | ||
|                             $open = count($open);
 | ||
|                             $underprocess = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '1')->where('assigned_to', '>', 0)->where('dept_id', '=', $dept->id)->get();
 | ||
|                             $underprocess = count($underprocess);
 | ||
|                             $closed = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '2')->where('dept_id', '=', $dept->id)->get();
 | ||
|                             $closed = count($closed);
 | ||
| 
 | ||
|                             if (Auth::user()->role == 'admin') {
 | ||
|                                 ?>
 | ||
|                                 <li class="treeview">
 | ||
|                                     <a href="#">
 | ||
|                                         <i class="fa fa-folder-open"></i> <span>{!! $dept->name !!}</span> <i class="fa fa-angle-left pull-right"></i>
 | ||
|                                     </a>
 | ||
|                                     <ul class="treeview-menu">
 | ||
|                                         <li><a href="{!! url::route('dept.open.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.open') !!}<small class="label pull-right bg-green">{!! $open !!}</small></a></li>
 | ||
|                                         <li><a href="{!! url::route('dept.inprogress.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.assigned') !!}<small class="label pull-right bg-green">{!! $underprocess !!}</small></a></li>
 | ||
|                                         <li><a href="{!! url::route('dept.closed.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.closed') !!}<small class="label pull-right bg-green">{!! $closed !!}</small></a></li>
 | ||
|                                     </ul>
 | ||
|                                 </li>
 | ||
|                             <?php } if (Auth::user()->role == 'agent' && Auth::user()->primary_dpt == $dept->id) { ?>
 | ||
|                                 <li class="treeview">
 | ||
|                                     <a href="#">
 | ||
|                                         <i class="fa fa-folder-open"></i> <span>{!! $dept->name !!}</span> <i class="fa fa-angle-left pull-right"></i>
 | ||
|                                     </a>
 | ||
|                                     <ul class="treeview-menu">
 | ||
|                                         <li><a href="{!! url::route('dept.open.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.open') !!}<small class="label pull-right bg-green">{!! $open !!}</small></a></li>
 | ||
|                                         <li><a href="{!! url::route('dept.inprogress.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.assigned') !!}<small class="label pull-right bg-green">{!! $underprocess !!}</small></a></li>
 | ||
|                                         <li><a href="{!! url::route('dept.closed.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.closed') !!}<small class="label pull-right bg-green">{!! $closed !!}</small></a></li>
 | ||
|                                     </ul>
 | ||
|                                 </li>
 | ||
|                             <?php }
 | ||
|                         }
 | ||
|                         ?>
 | ||
|                         @else
 | ||
| <?php \Event::fire('service.desk.agent.sidebar', array()); ?>
 | ||
|                         @endif
 | ||
|                     </ul>
 | ||
|                 </section>
 | ||
|                 <!-- /.sidebar -->
 | ||
|             </aside>
 | ||
|             <?php
 | ||
|             $agent_group = Auth::user()->assign_group;
 | ||
|             $group = App\Model\helpdesk\Agent\Groups::where('id', '=', $agent_group)->where('group_status', '=', '1')->first();
 | ||
|             ?>
 | ||
|             <!-- Right side column. Contains the navbar and content of the page -->
 | ||
|             <div class="content-wrapper">
 | ||
|                 <!-- Content Header (Page header) -->
 | ||
|                 <div class="tab-content" style="background-color: white;padding: 0 20px 0 20px">
 | ||
|                     <div class="collapse navbar-collapse" id="navbar-collapse">
 | ||
|                         <div class="tabs-content">
 | ||
|                             @if($replacetop==0)
 | ||
|                             <div class="tabs-pane @yield('dashboard-bar')"  id="tabA">
 | ||
|                                 <ul class="nav navbar-nav">
 | ||
|                                 </ul>
 | ||
|                             </div>
 | ||
|                             <div class="tabs-pane @yield('user-bar')" id="tabB">
 | ||
|                                 <ul class="nav navbar-nav">
 | ||
|                                     <li id="bar" @yield('user')><a href="{{ url('user')}}" >{!! Lang::get('lang.user_directory') !!}</a></li></a></li>
 | ||
|                                     <li id="bar" @yield('organizations')><a href="{{ url('organizations')}}" >{!! Lang::get('lang.organizations') !!}</a></li></a></li>
 | ||
|                                 </ul>
 | ||
|                             </div>
 | ||
|                             <div class="tabs-pane @yield('ticket-bar')" id="tabC">
 | ||
|                                 <ul class="nav navbar-nav">
 | ||
|                                     <li id="bar" @yield('open')><a href="{{ url('/ticket/open')}}" id="load-open">{!! Lang::get('lang.open') !!}</a></li>
 | ||
|                                     <li id="bar" @yield('answered')><a href="{{ url('/ticket/answered')}}" id="load-answered">{!! Lang::get('lang.answered') !!}</a></li>
 | ||
|                                     <li id="bar" @yield('myticket')><a href="{{ url('/ticket/myticket')}}" >{!! Lang::get('lang.my_tickets') !!}</a></li>
 | ||
|                                     {{-- < li id = "bar" @yield('ticket') > < a href = "{{ url('ticket') }}" >Ticket</a></li> --}}
 | ||
|                                     {{-- < li id = "bar" @yield('overdue') > < a href = "{{ url('/ticket/overdue') }}" >Overdue</a></li> --}}
 | ||
| 
 | ||
|                                     <li id="bar" @yield('assigned')><a href="{{ url('/ticket/assigned')}}" id="load-assigned" >{!! Lang::get('lang.assigned') !!}</a></li>
 | ||
|                                    {{--<li id="bar" @yield('approvel')><a href="{{ url('ticket/approval/closed')}}" >{!! Lang::get('lang.approval') !!}</a></li>--}}
 | ||
|                                     <li id="bar" @yield('closed')><a href="{{ url('/ticket/closed')}}" >{!! Lang::get('lang.closed') !!}</a></li>
 | ||
|                                     <?php if ($group->can_create_ticket == 1) { ?>
 | ||
|                                         <li id="bar" @yield('newticket')><a href="{{ url('/newticket')}}" >{!! Lang::get('lang.create_ticket') !!}</a></li>
 | ||
| <?php } ?>
 | ||
|                                 </ul>
 | ||
|                             </div>
 | ||
|                             <div class="tabs-pane @yield('tools-bar')" id="tabD">
 | ||
|                                 <ul class="nav navbar-nav">
 | ||
|                                     <li id="bar" @yield('tools')><a href="{{ url('/canned/list')}}" >{!! Lang::get('lang.canned_response') !!}</a></li>
 | ||
|                                     <li id="bar" @yield('kb')><a href="{{ url('/comment')}}" >{!! Lang::get('lang.knowledge_base') !!}</a></li>
 | ||
|                                 </ul>
 | ||
|                             </div>
 | ||
|                             @if(Auth::user()->role == 'admin')
 | ||
|                                 <div class="tabs-pane @yield('report-bar')" id="tabD">
 | ||
|                                     <ul class="nav navbar-nav">
 | ||
|                                     </ul>
 | ||
|                                 </div>
 | ||
|                             @endif
 | ||
|                             @endif
 | ||
| <?php \Event::fire('service.desk.agent.topsubbar', array()); ?>
 | ||
|                         </div>
 | ||
|                     </div>
 | ||
|                 </div>
 | ||
|                 <section class="content-header">
 | ||
|                     @yield('PageHeader')
 | ||
|                     {!! Breadcrumbs::renderIfExists() !!}
 | ||
|                 </section>
 | ||
|                 <!-- Main content -->
 | ||
|                 <section class="content">
 | ||
|                     @yield('content')
 | ||
|                 </section><!-- /.content -->
 | ||
|             </div>
 | ||
|             <footer class="main-footer">
 | ||
|                 <div class="pull-right hidden-xs">
 | ||
|                     <b>{!! Lang::get('lang.version') !!}</b> {!! Config::get('app.version') !!}
 | ||
|                 </div>
 | ||
|                 <strong>{!! Lang::get('lang.copyright') !!} © {!! date('Y') !!}  <a href="{!! $company->website !!}" target="_blank">{!! $company->company_name !!}</a>.</strong> {!! Lang::get('lang.all_rights_reserved') !!}. {!! Lang::get('lang.powered_by') !!} <a href="http://www.faveohelpdesk.com/" target="_blank">Faveo</a>
 | ||
|             </footer>
 | ||
|         </div><!-- ./wrapper -->
 | ||
| 
 | ||
|     <script src="{{asset("lb-faveo/js/ajax-jquery.min.js")}}" type="text/javascript"></script>
 | ||
| 
 | ||
|     <script src="{{asset("lb-faveo/js/bootstrap-datetimepicker4.7.14.min.js")}}" type="text/javascript"></script>
 | ||
|     <!-- Bootstrap 3.3.2 JS -->
 | ||
|     <script src="{{asset("lb-faveo/js/bootstrap.min.js")}}" type="text/javascript"></script>
 | ||
|     <!-- Slimscroll -->
 | ||
|     <script src="{{asset("lb-faveo/plugins/slimScroll/jquery.slimscroll.min.js")}}" type="text/javascript"></script>
 | ||
|     <!-- FastClick -->
 | ||
|     <script src="{{asset("lb-faveo/plugins/fastclick/fastclick.min.js")}}"  type="text/javascript"></script>
 | ||
|     <!-- AdminLTE App -->
 | ||
|     <script src="{{asset("lb-faveo/js/app.min.js")}}" type="text/javascript"></script>
 | ||
| 
 | ||
|     <!-- iCheck -->
 | ||
|     <script src="{{asset("lb-faveo/plugins/iCheck/icheck.min.js")}}" type="text/javascript"></script>
 | ||
|     <!-- jquery ui -->
 | ||
|     <script src="{{asset("lb-faveo/js/jquery.ui.js")}}" type="text/javascript"></script>
 | ||
| 
 | ||
|     <script src="{{asset("lb-faveo/plugins/datatables/dataTables.bootstrap.js")}}" type="text/javascript"></script>
 | ||
| 
 | ||
|     <script src="{{asset("lb-faveo/plugins/datatables/jquery.dataTables.js")}}" type="text/javascript"></script>
 | ||
|     <!-- Page Script -->
 | ||
|     <script src="{{asset("lb-faveo/js/jquery.dataTables1.10.10.min.js")}}" type="text/javascript" ></script>
 | ||
| 
 | ||
|     <script type="text/javascript" src="{{asset("lb-faveo/plugins/datatables/dataTables.bootstrap.js")}}"  type="text/javascript"></script>
 | ||
| 
 | ||
|     <script src="{{asset("lb-faveo/js/jquery.rating.pack.js")}}" type="text/javascript"></script>
 | ||
| 
 | ||
|     <script src="{{asset("lb-faveo/plugins/select2/select2.full.min.js")}}" type="text/javascript"></script>
 | ||
| 
 | ||
|     <script src="{{asset("lb-faveo/plugins/moment/moment.js")}}" type="text/javascript"></script>
 | ||
|     <!-- full calendar-->
 | ||
|     <script src="{{asset('lb-faveo/plugins/fullcalendar/fullcalendar.min.js')}}" type="text/javascript"></script>
 | ||
|     <script src="{{asset('lb-faveo/plugins/daterangepicker/daterangepicker.js')}}" type="text/javascript"></script>
 | ||
|     <script>
 | ||
|         $(document).ready(function () {
 | ||
|         $('.noti_User').click(function () {
 | ||
|         var id = this.id;
 | ||
|                 var dataString = 'id=' + id;
 | ||
|                 $.ajax
 | ||
|                 ({
 | ||
|                 type: "POST",
 | ||
|                         url: "{{url('mark-read')}}" + "/" + id,
 | ||
|                         data: dataString,
 | ||
|                         cache: false,
 | ||
|                         success: function (html)
 | ||
|                         {
 | ||
|                         }
 | ||
|                 });
 | ||
|         });
 | ||
|         });
 | ||
|                 $('#read-all').click(function () {
 | ||
| 
 | ||
|         var id2 = <?php echo \Auth::user()->id ?>;
 | ||
|                 var dataString = 'id=' + id2;
 | ||
|                 $.ajax
 | ||
|                 ({
 | ||
|                 type: "POST",
 | ||
|                         url: "{{url('mark-all-read')}}" + "/" + id2,
 | ||
|                         data: dataString,
 | ||
|                         cache: false,
 | ||
|                         beforeSend: function () {
 | ||
|                         $('#myDropdown').on('hide.bs.dropdown', function () {
 | ||
|                         return false;
 | ||
|                         });
 | ||
|                                 $("#refreshNote").hide();
 | ||
|                                 $("#notification-loader").show();
 | ||
|                         },
 | ||
|                         success: function (response) {
 | ||
|                         $("#refreshNote").load("<?php echo $_SERVER['REQUEST_URI']; ?>  #refreshNote");
 | ||
|                                 $("#notification-loader").hide();
 | ||
|                                 $('#myDropdown').removeClass('open');
 | ||
|                         }
 | ||
|                 });
 | ||
|         });</script>
 | ||
|     <script>
 | ||
|                 $(function() {
 | ||
|                 // Enable check and uncheck all functionality
 | ||
|                 $(".checkbox-toggle").click(function() {
 | ||
|                 var clicks = $(this).data('clicks');
 | ||
|                         if (clicks) {
 | ||
|                 //Uncheck all checkboxes
 | ||
|                 $("input[type='checkbox']", ".mailbox-messages").iCheck("uncheck");
 | ||
|                 } else {
 | ||
|                 //Check all checkboxes
 | ||
|                 $("input[type='checkbox']", ".mailbox-messages").iCheck("check");
 | ||
|                 }
 | ||
|                 $(this).data("clicks", !clicks);
 | ||
|                 });
 | ||
|                         //Handle starring for glyphicon and font awesome
 | ||
|                         $(".mailbox-star").click(function(e) {
 | ||
|                 e.preventDefault();
 | ||
|                         //detect type
 | ||
|                         var $this = $(this).find("a > i");
 | ||
|                         var glyph = $this.hasClass("glyphicon");
 | ||
|                         var fa = $this.hasClass("fa");
 | ||
|                         //Switch states
 | ||
|                         if (glyph) {
 | ||
|                 $this.toggleClass("glyphicon-star");
 | ||
|                         $this.toggleClass("glyphicon-star-empty");
 | ||
|                 }
 | ||
|                 if (fa) {
 | ||
|                 $this.toggleClass("fa-star");
 | ||
|                         $this.toggleClass("fa-star-o");
 | ||
|                 }
 | ||
|                 });
 | ||
|                 });
 | ||
| </script>
 | ||
| 
 | ||
| <script src="{{asset("lb-faveo/js/tabby.js")}}" type="text/javascript"></script>
 | ||
| 
 | ||
| <script src="{{asset("lb-faveo/plugins/filebrowser/plugin.js")}}" type="text/javascript"></script>
 | ||
| 
 | ||
| <script src="{{asset("lb-faveo/plugins/bootstrap-wysihtml5/bootstrap3-wysihtml5.all.min.js")}}" type="text/javascript"></script>
 | ||
| 
 | ||
| <script type="text/javascript">
 | ||
|             $.ajaxSetup({
 | ||
|             headers: { 'X-CSRF-Token' : $('meta[name=_token]').attr('content') }
 | ||
|             });
 | ||
| </script>
 | ||
| <script type="text/javascript">
 | ||
|     function clickDashboard(e) {
 | ||
|         if (e.ctrlKey === true) {
 | ||
|             window.open('{{URL::route("dashboard")}}', '_blank');
 | ||
|         } else {
 | ||
|             window.location = "{{URL::route('dashboard')}}";
 | ||
|         }
 | ||
|     }
 | ||
|     function clickReport(e) {
 | ||
|         if (e.ctrlKey === true) {
 | ||
|             window.open('{{URL::route("report.index")}}', '_blank');
 | ||
|         } else {
 | ||
|             window.location = "{{URL::route('report.index')}}";
 | ||
|         }
 | ||
|     }
 | ||
| </script>
 | ||
| <!--<script>
 | ||
|     $(function() {
 | ||
| 
 | ||
| 
 | ||
|         $('input[type="checkbox"]').iCheck({
 | ||
|             checkboxClass: 'icheckbox_flat-blue'
 | ||
|         });
 | ||
|         $('input[type="radio"]:not(.not-apply)').iCheck({
 | ||
|             radioClass: 'iradio_flat-blue'
 | ||
|         });
 | ||
| 
 | ||
|     });
 | ||
| </script>-->
 | ||
| <?php Event::fire('show.calendar.script', array()); ?>
 | ||
| <?php Event::fire('load-calendar-scripts', array()); ?>
 | ||
| @yield('FooterInclude')
 | ||
| </body>
 | ||
| </html>
 | 
