1497 lines
88 KiB
PHP
1497 lines
88 KiB
PHP
@extends('themes.default1.agent.layout.agent')
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@section('Users')
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class="active"
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@stop
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@section('user-bar')
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active
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@stop
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@section('user')
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class="active"
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@stop
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@section('HeadInclude')
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@stop
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<!-- header -->
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@section('PageHeader')
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@if($users->role == 'user')
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<h1>{!! Lang::get('lang.user_profile') !!} </h1>
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@elseif($users->role == 'agent')
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<h1>{!! Lang::get('lang.agent_profile') !!} </h1>
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@endif
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@stop
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<!-- /header -->
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<!-- breadcrumbs -->
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@section('breadcrumbs')
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@stop
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<!-- /breadcrumbs -->
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<!-- content -->
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@section('content')
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<!-- success message -->
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<div id="alert-success" class="alert alert-success alert-dismissable" style="display:none;">
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<i class="fa fa-check-circle"> </i> <b> <span id="get-success"></span></b>
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<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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</div>
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@if(Session::has('success1'))
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<div id="success-alert" class="alert alert-success alert-dismissable">
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<i class="fa fa-check-circle"> </i>
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<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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{{Session::get('success1')}}
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</div>
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@endif
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<!-- failure message -->
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@if(Session::has('fails1'))
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<div class="alert alert-danger alert-dismissable">
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<i class="fa fa-ban"> </i> <b> {!! Lang::get('lang.alert') !!} ! </b>
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<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
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{{Session::get('fails1')}}
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</div>
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@endif
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<div class="row">
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<div class="col-md-3">
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<div class="box box-primary">
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<div class="box-header">
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<!-- <a href="{{route('user.edit', $users->id)}}" data-toggle="tooltip" data-placement="left" class="pull-right" title="{!! Lang::get('lang.edit') !!}"><i class="fa fa-edit"></i></a> -->
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</div>
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<div class="box-body ">
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<div>
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<center>
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<img src="{{ $users->profile_pic }}" class="img-circle" alt="User Image" style="border:3px solid #CBCBDA;padding:3px;">
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@if($users->first_name || $users->last_name)
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<h3 class="">{{$users->first_name}} {{$users->last_name}}</h3>
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@else
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<h3 class="">{{$users->user_name}}</h3>
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@endif
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</center>
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</div>
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</div>
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@if($users->user_name)
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<div class="box-footer">
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<b>{{Lang::get('lang.user_name')}}</b>
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<a class="pull-right" href="{{route('user.show', $users->id)}}">
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{{str_limit($users->user_name,10) }}
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</a>
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</div>
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@endif
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<div class="box-footer">
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<b>{{Lang::get('lang.email')}}</b>
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<a class="pull-right" href="{{route('user.show', $users->id)}}">
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{{str_limit($users->email,10) }}
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</a>
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</div>
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<div class="box-footer">
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<div id="refresh-org">
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<?php
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$user_org = App\Model\helpdesk\Agent_panel\User_org::where('user_id', '=', $users->id)->first();
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?>
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@if($user_org == null)
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<b>{!! Lang::get('lang.organization') !!}</b>
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<a href="" class="pull-right" data-toggle="modal" data-target="#assign"><i class="fa fa-hand-o-right" style="color:orange;"> </i> {!! Lang::get('lang.assign') !!} </a>
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<a href="" data-toggle="modal" data-target="#create_org" class="pull-right"> {{Lang::get('lang.create')}} | </a>
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@else
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<?php
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$org_id = $user_org->org_id;
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$organization = App\Model\helpdesk\Agent_panel\Organization::where('id', '=', $org_id)->first();
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?>
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<b>{!! Lang::get('lang.organization') !!}</b>
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<a class="pull-right" href="#" data-toggle="modal" data-target="#{{$org_id}}delete" title="{!! Lang::get('lang.remove') !!}"><i class="fa fa-times" style="color:red;"> </i></a>
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<div class="modal fade" id="{{$org_id}}delete">
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<div class="modal-dialog">
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<div class="modal-content">
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<div class="modal-header">
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<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button>
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<h4 class="modal-title">Remove user from Organization</h4>
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</div>
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<div class="modal-body">
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<p>Are you sure you want to Remove ?</p>
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</div>
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<div class="modal-footer">
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<button type="button" class="btn btn-default pull-left" data-dismiss="modal">Close</button>
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{!! link_to_route('removeuser.org','Remove User',[$org_id],['id'=>'delete','class'=>'btn btn-danger btn-sm']) !!}
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</div>
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</div>
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</div>
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</div>
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@endif
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</div>
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</div>
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<div class="box-footer">
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<b>{{Lang::get('lang.role')}}</b>
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<a class="pull-right">
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<span style="color:green;">{!! $users->role !!}</span>
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</a>
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</div>
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<div class="box-footer">
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<b>{{Lang::get('lang.status')}}</b>
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<a class="pull-right">
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@if($users->active == '1')
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<span style="color:green;">{!! Lang::get('lang.active') !!}</span>
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@else
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<span style="color:red;">{!! Lang::get('lang.inactive') !!}</span>
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@endif
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</a>
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</div>
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@if($users->country_code)
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<div class="box-footer">
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<b>{{Lang::get('lang.country_code')}}</b>
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<a class="pull-right"> {{$users->country_code}}</a>
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</div>
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@endif
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@if($users->ext)
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<div class="box-footer">
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<b>{{Lang::get('lang.ext')}}</b>
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<a class="pull-right"> {{$users->ext}}</a>
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</div>
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@endif
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@if($users->mobile)
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<div class="box-footer">
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<b>{{Lang::get('lang.mobile')}}</b>
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<a class="pull-right"> {{$users->mobile}}</a>
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</div>
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@endif
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@if($users->phone_number)
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<div class="box-footer">
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<b>{{Lang::get('lang.phone')}}</b>
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<a class="pull-right"> {{$users->phone_number}}</a>
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</div>
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@endif
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@if($users->internal_note)
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<div class="box-footer">
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<b>{{Lang::get('lang.internal_notes')}}</b>
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<br/>
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{!! $users->internal_note !!}
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</div>
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@endif
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@if($users->twitterLink()!=="")
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<div class="box-footer">
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{!! $users->twitterLink() !!}
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</div>
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@endif
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</div>
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</div>
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<div class="col-md-6 pull-right">
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<!-- <div class="box box-primary"> -->
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<div class="box-body">
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@if(Auth::user()->role == 'admin')
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@if($users->role == 'user')
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<div class="btn-group">
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<button type="button" href="#myPopup" data-rel="popup" class="btn btn-primary btn-sm" data-toggle="modal" data-target="#addNewCategoryModal1">{{Lang::get('lang.change_role_to_agent')}}</button>
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</div>
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<div class="btn-group">
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<button type="button" href="#myPopup" data-rel="popup" class="btn btn-primary btn-sm" data-toggle="modal" data-target="#addNewCategoryModal4">{{Lang::get('lang.change_role_to_admin')}}</button>
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</div>
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@else
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<div class="btn-group">
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<button type="button" href="#myPopup" data-rel="popup" class="btn btn-primary btn-sm" data-toggle="modal" data-target="#addNewCategoryModal2">{{Lang::get('lang.change_role_to_user')}}</button>
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<!-- <button type="button" class="btn btn-primary" id="role_user">Change Role TO User</button> -->
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</div>
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<div class="btn-group">
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<button type="button" href="#myPopup" data-rel="popup" class="btn btn-primary btn-sm" data-toggle="modal" data-target="#addNewCategoryModal4">{{Lang::get('lang.change_role_to_admin')}}</button>
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</div>
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@endif
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@endif
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<a href="{{route('user.edit', $users->id)}}"><button type="button" href="{{route('user.edit', $users->id)}}" class="btn btn-primary btn-sm">{{Lang::get('lang.edit')}}</button></a>
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<button type="button" href="#myPopup" data-rel="popup" class="btn btn-primary btn-sm" data-toggle="modal" data-target="#addNewCategoryModal">{{Lang::get('lang.change_password')}}</button>
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<button type="button" href="#myPopup" data-rel="popup" class="btn btn-primary btn-sm" data-toggle="modal" data-target="#addNewCategoryModal3">{{Lang::get('lang.delete')}}</button>
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<!-- <button type="button" class="btn btn-primary">Delete</button> -->
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</div>
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</div>
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<!-- Delete -->
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<form action="{!!URL::route('user.post.delete', $users->id)!!}" method="post" role="form">
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<div class="modal fade" id="addNewCategoryModal3" tabindex="-1" role="dialog">
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<div class="modal-dialog" role="document">
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<div class="modal-content">
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<div class="modal-header">
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<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span
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aria-hidden="true">×</span>
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</button>
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@if($users->role=='user')
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<h4 class="modal-title" id="titleLabel">{{Lang::get('lang.delete_user')}}</h4>
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@endif
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@if($users->role=='agent')
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<h4 class="modal-title" id="titleLabel">{{Lang::get('lang.delete_agent')}}</h4>
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@endif
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</div>
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<div class="modal-body">
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What should be done with content owned by this user?</br>
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<?php $user = App\User::where('id', $users->id)->first(); ?>
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@if($user->role == 'agent')
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{!! Form::label('delete_all_content',Lang::get('lang.delete_all_content')) !!} <span class="text-red"> *</span>
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<?php
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$open = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '1')->get();
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?>
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<?php $user = App\User::where('id', $users->id)->first(); ?>
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<?php
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$open = count(App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '1')->get());
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?>
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@if(!$open)
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<!-- <input type="checkbox" id="delete_checkbox" name="delete_all" value="1" checked> -->
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@elseif($open)
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<input type="checkbox" id="delete_checkbox" name="delete_all" value="1">
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@endif
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@endif
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<!-- Hi Admin
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@if($users->role=='agent')
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Assign tickets of the agent will delete?
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Create ticket By agent Will Delete?
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@elseif($users->role=='user')
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Crete ticket by user Will Delete?
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@endif -->
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<!-- -->
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<?php $user = App\User::where('id', $users->id)->first(); ?>
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<?php
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$open = count(App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '1')->get());
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$counted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '2')->get());
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$deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '5')->get());
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?>
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@if($open>0)
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<div id="delete_assign_body">
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<p>{!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}?</p>
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<select id="asssign" class="form-control" name="assign_to">
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<?php
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$assign = App\User::where('role', '!=', 'user')->get();
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$count_assign = count($assign);
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$teams = App\Model\helpdesk\Agent\Teams::all();
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$count_teams = count($teams);
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?>
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<!-- <optgroup label="Teams ( {!! $count_teams !!} )">
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@foreach($teams as $team)
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<option value="team_{{$team->id}}">{!! $team->name !!}</option>
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@endforeach
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</optgroup> -->
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<optgroup label="Agents ( {!! $count_assign !!} )">
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@foreach($assign as $user)
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<option value="user_{{$user->id}}">{{$user->first_name." ".$user->last_name}}</option>
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@endforeach
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</optgroup>
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</select>
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</div>
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@endif
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</div>
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</div>
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<div class="box-footer">
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{!! Form::submit(Lang::get('lang.confirm_deletion'),['class'=>'btn btn-primary'])!!}
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</div>
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</div>
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</div>
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</form>
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<!-- Role -->
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<!-- Admin -->
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<form action="{!!URL::route('user.post.rolechangeadmin', $users->id)!!}" method="post" role="form">
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<div class="modal fade" id="addNewCategoryModal4" tabindex="-1" role="dialog">
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<div class="modal-dialog" role="document">
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<div class="modal-content">
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<div class="modal-header">
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<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span
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aria-hidden="true">×</span>
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</button>
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<h4 class="modal-title" id="titleLabel">{{Lang::get('lang.role_change')}}:</h4>
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</div>
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<div class="modal-body">
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<?php
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$groups = App\Model\helpdesk\Agent\Groups::all(array('id', 'name'));
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$departments = App\Model\helpdesk\Agent\Department::all(array('id', 'name'));
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?>
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<!-- <div class="col-xs-4 form-group {{ $errors->has('group') ? 'has-error' : '' }}"> -->
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{!! Form::label('assign_group',Lang::get('lang.assigned_group')) !!} <span class="text-red"> *</span>
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{!!Form::select('group',[Lang::get('lang.groups')=>$groups->lists('name','id')->toArray()],null,['class' => 'form-control select']) !!}
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<!-- </div> -->
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<!-- primary dept -->
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<!-- <div class="col-xs-4 form-group {{ $errors->has('primary_department') ? 'has-error' : '' }}"> -->
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{!! Form::label('primary_dpt',Lang::get('lang.primary_department')) !!} <span class="text-red"> *</span>
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{!! Form::select('primary_department', [Lang::get('lang.departments')=>$departments->lists('name','id')->toArray()],null,['class' => 'form-control select']) !!}
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<!-- </div> -->
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</div>
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</div>
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<div class="box-footer">
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{!! Form::submit(Lang::get('lang.submit'),['class'=>'btn btn-primary'])!!}
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</div>
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</div>
|
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</div>
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</form>
|
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<!-- user -->
|
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<form action="{!!URL::route('user.post.rolechangeuser', $users->id)!!}" method="post" role="form">
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<div class="modal fade" id="addNewCategoryModal2" tabindex="-1" role="dialog">
|
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<div class="modal-dialog" role="document">
|
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<div class="modal-content">
|
||
<div class="modal-header">
|
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<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span
|
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aria-hidden="true">×</span>
|
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</button>
|
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<h4 class="modal-title" id="titleLabel">{{Lang::get('lang.role_change')}}:</h4>
|
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</div>
|
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|
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<div class="modal-body">
|
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|
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|
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Are u sure?
|
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Role Change Agent To User
|
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|
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</div>
|
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|
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</div>
|
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<div class="box-footer">
|
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{!! Form::submit(Lang::get('lang.submit'),['class'=>'btn btn-primary'])!!}
|
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</div>
|
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|
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</div>
|
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</div>
|
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</form>
|
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<!-- agent -->
|
||
<form action="{!!URL::route('user.post.rolechangeagent', $users->id)!!}" method="post" role="form">
|
||
<div class="modal fade" id="addNewCategoryModal1" tabindex="-1" role="dialog">
|
||
<div class="modal-dialog" role="document">
|
||
<div class="modal-content">
|
||
<div class="modal-header">
|
||
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span
|
||
aria-hidden="true">×</span>
|
||
</button>
|
||
<h4 class="modal-title" id="titleLabel">{{Lang::get('lang.role_change')}}:</h4>
|
||
</div>
|
||
|
||
<div class="modal-body">
|
||
|
||
<?php
|
||
$groups = App\Model\helpdesk\Agent\Groups::all(array('id', 'name'));
|
||
$departments = App\Model\helpdesk\Agent\Department::all(array('id', 'name'));
|
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?>
|
||
|
||
<!-- <div class="col-xs-4 form-group {{ $errors->has('group') ? 'has-error' : '' }}"> -->
|
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{!! Form::label('assign_group',Lang::get('lang.assigned_group')) !!} <span class="text-red"> *</span>
|
||
{!!Form::select('group',[Lang::get('lang.groups')=>$groups->lists('name','id')->toArray()],null,['class' => 'form-control select']) !!}
|
||
<!-- </div> -->
|
||
<!-- primary dept -->
|
||
<!-- <div class="col-xs-4 form-group {{ $errors->has('primary_department') ? 'has-error' : '' }}"> -->
|
||
{!! Form::label('primary_dpt',Lang::get('lang.primary_department')) !!} <span class="text-red"> *</span>
|
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{!! Form::select('primary_department', [Lang::get('lang.departments')=>$departments->lists('name','id')->toArray()],null,['class' => 'form-control select']) !!}
|
||
<!-- </div> -->
|
||
|
||
</div>
|
||
|
||
</div>
|
||
<div class="box-footer">
|
||
{!! Form::submit(Lang::get('lang.submit'),['class'=>'btn btn-primary'])!!}
|
||
</div>
|
||
|
||
</div>
|
||
</div>
|
||
</form>
|
||
<!-- Change password -->
|
||
|
||
<div class="modal fade" id="addNewCategoryModal" tabindex="-1" role="dialog">
|
||
<div class="modal-dialog" role="document">
|
||
<div class="modal-content">
|
||
<div class="modal-header">
|
||
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span
|
||
aria-hidden="true">×</span>
|
||
</button>
|
||
<h4 class="modal-title" id="titleLabel">{{Lang::get('lang.change_password')}}:</h4>
|
||
</div>
|
||
|
||
<div class="modal-body">
|
||
|
||
<button class="btn btn-warning pull-right" id="changepassword">{{Lang::get('lang.password_generator')}}</button>
|
||
|
||
<br/>
|
||
<form name="myForm" action="{!!URL::route('user.post.changepassword', $users->id)!!}" method="post" role="form" onsubmit="return validateForm()">
|
||
<div class="form-group">
|
||
|
||
<!-- <div class="form-group {{ $errors->has('change_password') ? 'has-error' : '' }}"> -->
|
||
{!! Form::label('New password',Lang::get('lang.new_password')) !!} <span class="text-red"> *</span>
|
||
<input type="text" class="form-control" name="change_password" id="changepassword1" >
|
||
|
||
<p id="demo" style="color:red"></p>
|
||
|
||
<!-- </div> -->
|
||
|
||
</div>
|
||
|
||
</div>
|
||
|
||
</div>
|
||
<div class="box-footer">
|
||
{!! Form::submit(Lang::get('lang.submit'),['class'=>'btn btn-primary','id'=>'savepassword'])!!}
|
||
</div>
|
||
</form>
|
||
</div>
|
||
</div>
|
||
<script>
|
||
|
||
$("#delete_checkbox").click(function () {
|
||
// alert('ok');
|
||
|
||
$("#delete_assign_body").toggle();
|
||
|
||
});
|
||
|
||
</script>
|
||
|
||
<script>
|
||
function validateForm() {
|
||
var x = document.forms["myForm"]["change_password"].value;
|
||
if (x == null || x == "") {
|
||
// alert("please enter your password");
|
||
document.getElementById("demo").innerHTML = "Enter Password";
|
||
return false;
|
||
}
|
||
}
|
||
</script>
|
||
<script>
|
||
|
||
$('#changepassword').click(function () {
|
||
$.ajax({
|
||
type: 'get',
|
||
url: '{{route("user.changepassword")}}',
|
||
// data: {settings_approval: settings_approval},
|
||
success: function (result) {
|
||
// with('success', Lang::get('lang.approval_settings-created-successfully'));
|
||
// alert("Hi, testing");
|
||
// var x =result;
|
||
var sum = result;
|
||
|
||
document.getElementById("changepassword1").value = sum;
|
||
|
||
}
|
||
});
|
||
|
||
});
|
||
|
||
</script>
|
||
<div class="col-md-9">
|
||
{{-- detals table starts --}}
|
||
<?php
|
||
$user = App\User::where('id', $users->id)->first();
|
||
// dd( $user->role);
|
||
|
||
if ($users->role != 'user') {
|
||
$open = count(App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '1')->get());
|
||
$tickets = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '2')->orderBy('id', 'DESC')->paginate(20);
|
||
$counted = count(App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '2')->get());
|
||
$deleted = count(App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '5')->get());
|
||
}
|
||
if ($users->role == 'user') {
|
||
$open = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '1')->get());
|
||
$tickets = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '2')->orderBy('id', 'DESC')->paginate(20);
|
||
$counted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '2')->get());
|
||
$deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '5')->get());
|
||
// dd($deleted);
|
||
}
|
||
?>
|
||
<div class="row">
|
||
<div class="col-md-12">
|
||
<!-- Custom Tabs -->
|
||
<div class="nav-tabs-custom">
|
||
<ul class="nav nav-tabs">
|
||
<li class="active"><a href="#tab_1" data-toggle="tab">{!! Lang::get('lang.open_tickets') !!} ({{$open}})</a></li>
|
||
<li><a href="#tab_2" data-toggle="tab">{!! Lang::get('lang.closed_tickets') !!} ({{$counted}})</a></li>
|
||
<li><a href="#tab_3" data-toggle="tab">{!! Lang::get('lang.deleted_tickets') !!} ({{$deleted}})</a></li>
|
||
</ul>
|
||
<div class="tab-content no-padding">
|
||
<div class="tab-pane active" id="tab_1">
|
||
<?php $open = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '1')->get()); ?>
|
||
@if(Session::has('success'))
|
||
<div id="success-alert" class="alert alert-success alert-dismissable">
|
||
<i class="fa fa-check-circle"> </i>
|
||
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||
{{Session::get('success')}}
|
||
</div>
|
||
@endif
|
||
<!-- failure message -->
|
||
@if(Session::has('fails'))
|
||
<div class="alert alert-danger alert-dismissable">
|
||
<i class="fa fa-ban"> </i> <b> {!! Lang::get('lang.alert') !!} ! </b>
|
||
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||
{{Session::get('fails')}}
|
||
</div>
|
||
@endif
|
||
<div class="box-body no-padding">
|
||
{!! Form::open(['route'=>'select_all','method'=>'post']) !!}
|
||
<div class="mailbox-controls">
|
||
<!-- Check all button -->
|
||
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
|
||
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
|
||
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
|
||
<div class="pull-right">
|
||
<?php
|
||
$counted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '1')->get());
|
||
if ($counted < 20) {
|
||
echo $counted . "/" . $counted;
|
||
} else {
|
||
echo "20/" . $counted;
|
||
}
|
||
?>
|
||
</div>
|
||
</div>
|
||
<div class="table-responsive" id="refresh">
|
||
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
|
||
<!-- table -->
|
||
<table class="table table-hover table-bordered">
|
||
<thead>
|
||
<th>
|
||
</th>
|
||
<th>{!! Lang::get('lang.subject') !!}</th>
|
||
<th>{!! Lang::get('lang.ticket_id') !!}</th>
|
||
<th>{!! Lang::get('lang.priority') !!}</th>
|
||
<th>{!! Lang::get('lang.last_replier') !!}</th>
|
||
<th>{!! Lang::get('lang.assigned_to') !!}</th>
|
||
<th>{!! Lang::get('lang.last_activity') !!}</th>
|
||
</thead>
|
||
<tbody id="hello">
|
||
@if($users->role != 'user')
|
||
<?php $tickets = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '1')->orderBy('id', 'DESC')->paginate(20); ?>
|
||
@elseif($users->role ='user')
|
||
<?php $tickets = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '1')->orderBy('id', 'DESC')->paginate(20); ?>
|
||
@endif
|
||
@foreach ($tickets as $ticket)
|
||
<tr <?php if ($ticket->seen_by == null) { ?> style="color:green;" <?php }
|
||
?> >
|
||
<td><input type="checkbox" class="icheckbox_flat-blue" name="select_all[]" value="{{$ticket->id}}"/></td>
|
||
<?php
|
||
// collaborators
|
||
$collaborators = App\Model\helpdesk\Ticket\Ticket_Collaborator::where('ticket_id', '=', $ticket->id)->get();
|
||
$collab = count($collaborators);
|
||
// title
|
||
$title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first();
|
||
$string = strip_tags($title->title);
|
||
// check atatchments
|
||
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->first();
|
||
$attach = count($attachments);
|
||
|
||
if (strlen($string) > 40) {
|
||
$stringCut = substr($string, 0, 40);
|
||
$string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...';
|
||
}
|
||
$TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id');
|
||
$TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first();
|
||
$LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first();
|
||
if ($LastResponse->role == "user") {
|
||
$rep = "#F39C12";
|
||
$username = $LastResponse->user_name;
|
||
} else {
|
||
$rep = "#000";
|
||
$username = $LastResponse->first_name . " " . $LastResponse->last_name;
|
||
if ($LastResponse->first_name == null || $LastResponse->last_name == null) {
|
||
$username = $LastResponse->user_name;
|
||
}
|
||
}
|
||
$titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get();
|
||
$count = count($titles);
|
||
foreach ($titles as $title) {
|
||
$title = $title;
|
||
}
|
||
$assigned_to = App\User::where('id', '=', $ticket->assigned_to)->first();
|
||
if ($assigned_to == null) {
|
||
$assigned = "Unassigned";
|
||
} else {
|
||
$assigned = $assigned_to->first_name . " " . $assigned_to->last_name;
|
||
}
|
||
?>
|
||
<td class="mailbox-name"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">{{$string}} </a> ({!! $count!!}) <i class="{{$ticket->sourceCss()}}"></i>
|
||
@if($collab > 0) <i class="fa fa-users"></i>@endif
|
||
@if($attach > 0) <i class="fa fa-paperclip"></i>@endif</td>
|
||
<td class="mailbox-Id"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">#{!! $ticket->ticket_number !!}</a></td>
|
||
<?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $ticket->priority_id)->first(); ?>
|
||
<td class="mailbox-priority">@if($priority != null)<spam class="btn btn-{{$priority->priority_color}} btn-xs">{{$priority->priority}}</spam>@endif</td>
|
||
<?php $from = App\User::where('id', '=', $ticket->user_id)->first(); ?>
|
||
<td class="mailbox-last-reply" style="color:{!! $rep !!}">{!! str_limit($username,20) !!}</td>
|
||
<td>{!! $assigned !!}</td>
|
||
<td class="mailbox-last-activity">{!! UTC::usertimezone($title->updated_at) !!}</td>
|
||
</tr>
|
||
@endforeach
|
||
</tbody>
|
||
</table><!-- /.table -->
|
||
<div class="pull-right">
|
||
<?php echo $tickets->setPath(url('user/' . $users->id))->render(); ?>
|
||
</div>
|
||
</div><!-- /.mail-box-messages -->
|
||
{!! Form::close() !!}
|
||
|
||
{{-- end deleted tickets --}}
|
||
</div>
|
||
</div><!-- /.tab-pane -->
|
||
<div class="tab-pane" id="tab_2">
|
||
{{-- open tab --}}
|
||
<?php $closed = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', 2)->get()); ?>
|
||
@if(Session::has('success'))
|
||
<div id="success-alert" class="alert alert-success alert-dismissable">
|
||
<i class="fa fa-check-circle"> </i>
|
||
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||
{{Session::get('success')}}
|
||
</div>
|
||
@endif
|
||
<!-- failure message -->
|
||
@if(Session::has('fails'))
|
||
<div class="alert alert-danger alert-dismissable">
|
||
<i class="fa fa-ban"> </i> <b> {!! lang::get('lang.alert') !!} ! </b>
|
||
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||
{{Session::get('fails')}}
|
||
</div>
|
||
@endif
|
||
<div class="box-body no-padding">
|
||
{!! Form::open(['route'=>'select_all','method'=>'post']) !!}
|
||
<div class="mailbox-controls">
|
||
<!-- Check all button -->
|
||
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
|
||
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
|
||
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
|
||
<div class="pull-right">
|
||
<?php
|
||
$counted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '2')->get());
|
||
if ($counted < 20) {
|
||
echo $counted . "/" . $counted;
|
||
} else {
|
||
echo "20/" . $counted;
|
||
}
|
||
?>
|
||
</div>
|
||
</div>
|
||
<div class=" table-responsive" id="refresh">
|
||
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
|
||
<!-- table -->
|
||
<table class="table table-hover table-bordered">
|
||
<thead>
|
||
<th>
|
||
</th>
|
||
<th>{!! Lang::get('lang.subject') !!}</th>
|
||
<th>{!! Lang::get('lang.ticket_id') !!}</th>
|
||
<th>{!! Lang::get('lang.priority') !!}</th>
|
||
<th>{!! Lang::get('lang.last_replier') !!}</th>
|
||
<th>{!! Lang::get('lang.assigned_to') !!}</th>
|
||
<th>{!! Lang::get('lang.last_activity') !!}</th>
|
||
</thead>
|
||
<tbody id="hello">
|
||
@if($users->role != 'user')
|
||
<?php $tickets = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '2')->orderBy('id', 'DESC')->paginate(20); ?>
|
||
@elseif($users->role ='user')
|
||
<?php $tickets = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '2')->orderBy('id', 'DESC')->paginate(20); ?>
|
||
@endif
|
||
@foreach ($tickets as $ticket)
|
||
<tr <?php if ($ticket->seen_by == null) { ?> style="color:green;" <?php } ?> >
|
||
<td ><input type="checkbox" class="icheckbox_flat-blue" name="select_all[]" value="{{$ticket->id}}"/></td>
|
||
<?php
|
||
// collaborators
|
||
$collaborators = App\Model\helpdesk\Ticket\Ticket_Collaborator::where('ticket_id', '=', $ticket->id)->get();
|
||
$collab = count($collaborators);
|
||
// title
|
||
$title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first();
|
||
$string = strip_tags($title->title);
|
||
// check atatchments
|
||
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->first();
|
||
$attach = count($attachments);
|
||
|
||
if (strlen($string) > 40) {
|
||
$stringCut = substr($string, 0, 40);
|
||
$string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...';
|
||
}
|
||
$TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id');
|
||
$TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first();
|
||
$LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first();
|
||
if ($LastResponse->role == "user") {
|
||
$rep = "#F39C12";
|
||
$username = $LastResponse->user_name;
|
||
} else {
|
||
$rep = "#000";
|
||
$username = $LastResponse->first_name . " " . $LastResponse->last_name;
|
||
if ($LastResponse->first_name == null || $LastResponse->last_name == null) {
|
||
$username = $LastResponse->user_name;
|
||
}
|
||
}
|
||
$titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get();
|
||
$count = count($titles);
|
||
foreach ($titles as $title) {
|
||
$title = $title;
|
||
}
|
||
$assigned_to = App\User::where('id', '=', $ticket->assigned_to)->first();
|
||
if ($assigned_to == null) {
|
||
$assigned = "Unassigned";
|
||
} else {
|
||
$assigned = $assigned_to->first_name . " " . $assigned_to->last_name;
|
||
}
|
||
?>
|
||
<td class="mailbox-name"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">{{$string}} </a> ({!! $count!!}) <i class="fa fa-comment"></i>
|
||
@if($collab > 0) <i class="fa fa-users"></i>@endif
|
||
@if($attach > 0) <i class="fa fa-paperclip"></i>@endif</td>
|
||
<td class="mailbox-Id"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">#{!! $ticket->ticket_number !!}</a></td>
|
||
<?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $ticket->priority_id)->first(); ?>
|
||
<td class="mailbox-priority">@if($priority != null)<spam class="btn btn-{{$priority->priority_color}} btn-xs">{{$priority->priority}}</spam>@endif</td>
|
||
<?php $from = App\User::where('id', '=', $ticket->user_id)->first(); ?>
|
||
<td class="mailbox-last-reply" style="color:{!! $rep !!}">{!! str_limit($username,20) !!}</td>
|
||
<td>{!! $assigned !!}</td>
|
||
<td class="mailbox-last-activity">{!! UTC::usertimezone($title->updated_at) !!}</td>
|
||
</tr>
|
||
@endforeach
|
||
</tbody>
|
||
</table><!-- /.table -->
|
||
|
||
<div class="pull-right">
|
||
<?php echo $tickets->setPath(url('user/' . $users->id))->render(); ?>
|
||
</div>
|
||
</div><!-- /.mail-box-messages -->
|
||
{!! Form::close() !!}
|
||
|
||
{{-- end deleted tickets --}}
|
||
</div>
|
||
</div>
|
||
<div class="tab-pane" id="tab_3">
|
||
{{-- open tab --}}
|
||
<?php $deleted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '5')->get()); ?>
|
||
|
||
@if(Session::has('success'))
|
||
<div id="success-alert" class="alert alert-success alert-dismissable">
|
||
<i class="fa fa-check-circle"> </i>
|
||
<button type="button" id="close-alert" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||
{{Session::get('success')}}
|
||
</div>
|
||
@endif
|
||
<!-- failure message -->
|
||
@if(Session::has('fails'))
|
||
<div class="alert alert-danger alert-dismissable">
|
||
<i class="fa fa-ban"> </i> <b> {!! lang::get('lang.alert') !!} ! </b>
|
||
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||
{{Session::get('fails')}}
|
||
</div>
|
||
@endif
|
||
<div class="box-body no-padding ">
|
||
|
||
{!! Form::open(['route'=>'select_all','method'=>'post']) !!}
|
||
<div class="mailbox-controls">
|
||
<!-- Check all button -->
|
||
<a class="btn btn-default btn-sm checkbox-toggle"><i class="fa fa-square-o"></i></a>
|
||
<input type="submit" class="btn btn-default text-orange btn-sm" name="submit" value="{!! Lang::get('lang.delete') !!}">
|
||
<input type="submit" class="btn btn-default text-yellow btn-sm" name="submit" value="{!! Lang::get('lang.close') !!}">
|
||
<div class="pull-right">
|
||
<?php
|
||
$counted = count(App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '5')->get());
|
||
if ($counted < 20) {
|
||
echo $counted . "/" . $counted;
|
||
} else {
|
||
echo "20/" . $counted;
|
||
}
|
||
?>
|
||
</div>
|
||
</div>
|
||
<div class=" table-responsive" id="refresh">
|
||
<p style="display:none;text-align:center; position:fixed; margin-left:40%;margin-top:-70px;" id="show" class="text-red"><b>Loading...</b></p>
|
||
<!-- table -->
|
||
<table class="table table-hover table-bordered">
|
||
<thead>
|
||
<th>
|
||
</th>
|
||
<th>{!! Lang::get('lang.subject') !!}</th>
|
||
<th>{!! Lang::get('lang.ticket_id') !!}</th>
|
||
<th>{!! Lang::get('lang.priority') !!}</th>
|
||
<th>{!! Lang::get('lang.last_replier') !!}</th>
|
||
<th>{!! Lang::get('lang.assigned_to') !!}</th>
|
||
<th>{!! Lang::get('lang.last_activity') !!}</th>
|
||
</thead>
|
||
<tbody id="hello">
|
||
@if($users->role != 'user')
|
||
<?php $tickets = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', $users->id)->where('status', '=', '5')->orderBy('id', 'DESC')->paginate(20); ?>
|
||
@elseif($users->role ='user')
|
||
<?php $tickets = App\Model\helpdesk\Ticket\Tickets::where('user_id', '=', $users->id)->where('status', '=', '5')->orderBy('id', 'DESC')->paginate(20); ?>
|
||
@endif
|
||
@foreach ($tickets as $ticket)
|
||
<tr <?php if ($ticket->seen_by == null) { ?> style="color:green;" <?php }
|
||
?> >
|
||
<td ><input type="checkbox" class="icheckbox_flat-blue" name="select_all[]" value="{{$ticket->id}}"/></td>
|
||
<?php
|
||
// collaborators
|
||
$collaborators = App\Model\helpdesk\Ticket\Ticket_Collaborator::where('ticket_id', '=', $ticket->id)->get();
|
||
$collab = count($collaborators);
|
||
// title
|
||
$title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first();
|
||
$string = strip_tags($title->title);
|
||
// check atatchments
|
||
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->first();
|
||
$attach = count($attachments);
|
||
|
||
if (strlen($string) > 40) {
|
||
$stringCut = substr($string, 0, 40);
|
||
$string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...';
|
||
}
|
||
$TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id');
|
||
$TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first();
|
||
$LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first();
|
||
if ($LastResponse->role == "user") {
|
||
$rep = "#F39C12";
|
||
$username = $LastResponse->user_name;
|
||
} else {
|
||
$rep = "#000";
|
||
$username = $LastResponse->first_name . " " . $LastResponse->last_name;
|
||
if ($LastResponse->first_name == null || $LastResponse->last_name == null) {
|
||
$username = $LastResponse->user_name;
|
||
}
|
||
}
|
||
$titles = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get();
|
||
$count = count($titles);
|
||
foreach ($titles as $title) {
|
||
$title = $title;
|
||
}
|
||
$assigned_to = App\User::where('id', '=', $ticket->assigned_to)->first();
|
||
if ($assigned_to == null) {
|
||
$assigned = "Unassigned";
|
||
} else {
|
||
$assigned = $assigned_to->first_name . " " . $assigned_to->last_name;
|
||
}
|
||
?>
|
||
<td class="mailbox-name"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">{{$string}} </a> ({!! $count!!}) <i class="fa fa-comment"></i>
|
||
@if($collab > 0) <i class="fa fa-users"></i>@endif
|
||
@if($attach > 0) <i class="fa fa-paperclip"></i>@endif</td>
|
||
<td class="mailbox-Id"><a href="{!! route('ticket.thread',[$ticket->id]) !!}" title="{!! $title->title !!}">#{!! $ticket->ticket_number !!}</a></td>
|
||
<?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $ticket->priority_id)->first(); ?>
|
||
<td class="mailbox-priority">@if($priority != null)<spam class="btn btn-{{$priority->priority_color}} btn-xs">{{$priority->priority}}</spam>@endif</td>
|
||
<?php $from = App\User::where('id', '=', $ticket->user_id)->first(); ?>
|
||
<td class="mailbox-last-reply" style="color:{!! $rep !!}">{!! str_limit($username,20) !!}</td>
|
||
<td>{!! $assigned !!}</td>
|
||
<td class="mailbox-last-activity">{!! UTC::usertimezone($title->updated_at) !!}</td>
|
||
</tr>
|
||
@endforeach
|
||
</tbody>
|
||
</table><!-- /.table -->
|
||
|
||
<div class="pull-right">
|
||
<?php echo $tickets->setPath(url('/ticket/open'))->render(); ?>
|
||
</div>
|
||
</div><!-- /.mail-box-messages -->
|
||
{!! Form::close() !!}
|
||
</div><!-- /.tab-pane -->
|
||
</div><!-- /.tab-content -->
|
||
</div><!-- nav-tabs-custom -->
|
||
</div><!-- /.col -->
|
||
</div> <!-- /.row -->
|
||
</div>
|
||
@if(Auth::user()->role == 'admin')
|
||
<div class="row">
|
||
<div class="col-md-12">
|
||
<link type="text/css" href="{{asset("lb-faveo/css/bootstrap-datetimepicker4.7.14.min.css")}}" rel="stylesheet">
|
||
<div class="box box-info">
|
||
<div class="box-header with-border">
|
||
@if($users->role=='user')
|
||
<h3 class="box-title">{!! Lang::get('lang.user_report') !!}</h3>
|
||
@endif
|
||
@if($users->role=='agent')
|
||
<h3 class="box-title">{!! Lang::get('lang.agent_report') !!}</h3>
|
||
@endif
|
||
|
||
</div>
|
||
<div class="box-body">
|
||
<form id="foo">
|
||
<div class="form-group">
|
||
<div class="row">
|
||
<div class='col-sm-3'>
|
||
{!! Form::label('date', Lang::get("lang.start_date").':') !!}
|
||
{!! Form::text('start_date',null,['class'=>'form-control','id'=>'datepicker4'])!!}
|
||
</div>
|
||
<?php
|
||
$start_date = App\Model\helpdesk\Ticket\Tickets::where('id', '=', '1')->first();
|
||
if ($start_date != null) {
|
||
$created_date = $start_date->created_at;
|
||
$created_date = explode(' ', $created_date);
|
||
$created_date = $created_date[0];
|
||
$start_date = date("m/d/Y", strtotime($created_date . ' -1 months'));
|
||
} else {
|
||
$start_date = date("m/d/Y", strtotime(date("m/d/Y") . ' -1 months'));
|
||
}
|
||
?>
|
||
<script type="text/javascript">
|
||
$(function () {
|
||
var timestring1 = "{!! $start_date !!}";
|
||
var timestring2 = "{!! date('m/d/Y') !!}";
|
||
$('#datepicker4').datetimepicker({
|
||
format: 'DD/MM/YYYY',
|
||
minDate: moment(timestring1).startOf('day'),
|
||
maxDate: moment(timestring2).startOf('day')
|
||
});
|
||
// $('#datepicker').datepicker()
|
||
});
|
||
</script>
|
||
<div class='col-sm-3'>
|
||
{!! Form::label('start_time', Lang::get("lang.end_date").':') !!}
|
||
{!! Form::text('end_date',null,['class'=>'form-control','id'=>'datetimepicker3'])!!}
|
||
</div>
|
||
<script type="text/javascript">
|
||
$(function () {
|
||
var timestring1 = "{!! $start_date !!}";
|
||
var timestring2 = "{!! date('m/d/Y') !!}";
|
||
$('#datetimepicker3').datetimepicker({
|
||
format: 'DD/MM/YYYY',
|
||
minDate: moment(timestring1).startOf('day'),
|
||
maxDate: moment(timestring2).startOf('day')
|
||
});
|
||
});
|
||
</script>
|
||
<div class='col-sm-3'>
|
||
{!! Form::label('filter', Lang::get("lang.filter").':') !!}<br>
|
||
<input type="submit" value="{!! Lang::get('lang.submit') !!}" class="btn btn-primary">
|
||
</div>
|
||
<div class="col-sm-10">
|
||
<label class="lead">{!! Lang::get('lang.Legend') !!}:</label>
|
||
<div class="row">
|
||
<style>
|
||
#legend-holder { border: 1px solid #ccc; float: left; width: 25px; height: 25px; margin: 1px; }
|
||
</style>
|
||
|
||
@if($users->role=='user')
|
||
|
||
<div class="col-md-4"><span id="legend-holder" style="background-color: #6C96DF;"></span> <span class="lead"> <span id="total-created-tickets" ></span> {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.created') !!} </span></div>
|
||
@endif
|
||
@if($users->role=='agent')
|
||
<div class="col-md-4"><span id="legend-holder" style="background-color: #6C96DF;"></span> <span class="lead"> <span id="total-created-tickets" ></span> {!! Lang::get('lang.assign_tickets') !!} </span></div>
|
||
|
||
@endif
|
||
|
||
|
||
<div class="col-md-4"><span id="legend-holder" style="background-color: #6DC5B2;"></span> <span class="lead"> <span id="total-reopen-tickets" class="lead"></span> {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.reopen') !!} </span></div>
|
||
<div class="col-md-4"><span id="legend-holder" style="background-color: #E3B870;"></span> <span class="lead"> <span id="total-closed-tickets" class="lead"></span> {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.closed') !!} </span></div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</form>
|
||
<div id="legendDiv"></div>
|
||
<div class="chart">
|
||
<canvas class="chart-data" id="tickets-graph" width="1000" height="250"></canvas>
|
||
</div>
|
||
</div><!-- /.box-body -->
|
||
</div><!-- /.box -->
|
||
</div>
|
||
</div>
|
||
</div>
|
||
@endif
|
||
<!-- END CUSTOM TABS -->
|
||
{{-- MODAL POPUPS --}}
|
||
<div class="modal fade" id="create_org">
|
||
<div class="modal-dialog" style="width:84%;height:70%;">
|
||
<div class="modal-content">
|
||
{!! Form::model($users->id, ['id'=>'form','method' => 'PATCH'] )!!}
|
||
<div class="modal-header">
|
||
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidd en="true">×</span></button>
|
||
<h4 class="modal-title">{!! Lang::get('lang.create_organization') !!}</h4>
|
||
</div>
|
||
<div class="modal-body">
|
||
<!-- failure message -->
|
||
<div class="alert alert-danger alert-dismissable" id="alert-danger" style="display:none;">
|
||
<i class="fa fa-ban"> </i> <b> {!! Lang::get('lang.alert') !!} ! <span id="get-danger"></span> </b>
|
||
<button type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||
</div>
|
||
<div class="row" id="hide">
|
||
<div class="col-md-4">
|
||
<div class="form-group">
|
||
<label>{!! Lang::get('lang.name') !!}</label>
|
||
<input type="text" name="name" class="form-control">
|
||
<spam id="error-name" style="display:none;position:fixed" class="call-out text-red">This is a required field</spam>
|
||
<spam id="error-name1" style="display:none;position:fixed" class="call-out text-red">! Allready Taken</spam>
|
||
<br/>
|
||
</div>
|
||
</div>
|
||
<div class="col-md-4">
|
||
<div class="form-group">
|
||
<label>{!! Lang::get('lang.phone') !!}</label>
|
||
<input type="number" name="phone" class="form-control">
|
||
<br/>
|
||
</div>
|
||
</div>
|
||
<div class="col-md-4">
|
||
<div class="form-group">
|
||
<label>{!! Lang::get('lang.website') !!}</label>
|
||
<input type="url" name="website" placeholder="https://www.example.com" class="form-control">
|
||
<spam id="error-website" style="display:none" class="help-block text-red">! Allready Taken</spam>
|
||
<br/>
|
||
</div>
|
||
</div>
|
||
<div class="col-md-6">
|
||
<div class="form-group">
|
||
<label>{!! Lang::get('lang.address') !!}</label>
|
||
<textarea name="address" class="form-control"></textarea>
|
||
</div>
|
||
</div>
|
||
<div class="col-md-6">
|
||
<div class="form-group">
|
||
<label>{!! Lang::get('lang.internal_notes') !!}</label>
|
||
<textarea name="internal" class="form-control"></textarea>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
<div id="show2" style="display:none;">
|
||
<div class="row row-md-12">
|
||
<div class="col-xs-5">
|
||
</div>
|
||
<div class="col-xs-2">
|
||
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}">
|
||
</div>
|
||
<div class="col-xs-5">
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
<div class="modal-footer">
|
||
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis">{!! Lang::get('lang.close') !!}</button>
|
||
<input type="submit" class="btn btn-primary pull-right" value="{!! Lang::get('lang.update') !!}">
|
||
</div>
|
||
{!! Form::close() !!}
|
||
</div><!-- /.modal-content -->
|
||
</div><!-- /.modal-dialog -->
|
||
</div><!-- /.modal -->
|
||
<script type="text/javascript">
|
||
jQuery(document).ready(function ($) {
|
||
// create org
|
||
$('#form').on('submit', function () {
|
||
$.ajax({
|
||
type: "POST",
|
||
url: "../user-org/{{$users->id}}",
|
||
dataType: "html",
|
||
data: $(this).serialize(),
|
||
beforeSend: function () {
|
||
$("#hide").hide();
|
||
$("#show2").show();
|
||
},
|
||
success: function (response) {
|
||
$("#show2").hide();
|
||
$("#hide").show();
|
||
if (response == 0) {
|
||
message = "Organization added successfully."
|
||
$("#dismis").trigger("click");
|
||
$("#refresh-org").load("../user/{{ $users->id }} #refresh-org");
|
||
// $("#refresh2").load("../thread/{{$users->id}} #refresh2");
|
||
// $("#show").show();
|
||
$("#alert-success").show();
|
||
$('#get-success').html(message);
|
||
setInterval(function () {
|
||
$("#alert-success").hide();
|
||
}, 4000);
|
||
} else {
|
||
message = response;
|
||
$("#alert-danger").show();
|
||
$('#get-danger').html(message);
|
||
}
|
||
}
|
||
})
|
||
return false;
|
||
});
|
||
});
|
||
</script>
|
||
<!-- Organisation Assign Modal -->
|
||
<div class="modal fade" id="assign">
|
||
<div class="modal-dialog">
|
||
<div class="modal-content">
|
||
{!! Form::model($users->id, ['id'=>'org_assign','method' => 'PATCH'] )!!}
|
||
<div class="modal-header">
|
||
<button type="button" class="close" data-dismiss="modal" id="dismiss" aria-label="Close"><span aria-hidden="true">×</span></button>
|
||
<h4 class="modal-title">{!! Lang::get('lang.assign') !!}</h4>
|
||
</div>
|
||
<div id="assign_alert" class="alert alert-success alert-dismissable" style="display:none;">
|
||
<button id="assign_dismiss" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
|
||
<h4><i class="icon fa fa-check"></i>Alert!</h4>
|
||
<div id="message-success1"></div>
|
||
</div>
|
||
<div class="modal-body">
|
||
<div class="row">
|
||
<div class="col-md-4">
|
||
</div>
|
||
<div class="col-md-6" id="assign_loader" style="display:none;">
|
||
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/>
|
||
</div>
|
||
</div>
|
||
<div id="assign_body">
|
||
<p>{!! Lang::get('lang.please_select_an_organization') !!}</p>
|
||
<select id="org" class="form-control" name="org">
|
||
<?php
|
||
$orgs = App\Model\helpdesk\Agent_panel\Organization::all();
|
||
?>
|
||
<optgroup label="Select Organizations">
|
||
@foreach($orgs as $org)
|
||
<option value="{{$org->id}}">{!! $org->name !!}</option>
|
||
@endforeach
|
||
</optgroup>
|
||
</select>
|
||
</div>
|
||
</div>
|
||
<div class="modal-footer">
|
||
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis4">{!! Lang::get('lang.close') !!}</button>
|
||
<button type="submit" class="btn btn-success pull-right" id="submt2">{!! Lang::get('lang.assign') !!}</button>
|
||
</div>
|
||
{!! Form::close()!!}
|
||
</div><!-- /.modal-content -->
|
||
</div><!-- /.modal-dialog -->
|
||
</div><!-- /.modal -->
|
||
|
||
<script type="text/javascript">
|
||
// Assign a ticket
|
||
jQuery(document).ready(function ($) {
|
||
// create org
|
||
$('#org_assign').on('submit', function () {
|
||
$.ajax({
|
||
type: "POST",
|
||
url: "../user-org-assign/{{$users->id}}",
|
||
dataType: "html",
|
||
data: $(this).serialize(),
|
||
beforeSend: function () {
|
||
$("#hide").hide();
|
||
$("#show2").show();
|
||
},
|
||
success: function (response) {
|
||
$("#show2").hide();
|
||
$("#hide").show();
|
||
|
||
if (response == 1) {
|
||
message = "Organization added successfully."
|
||
$("#dismiss").trigger("click");
|
||
$("#refresh-org").load("../user/{{ $users->id }} #refresh-org");
|
||
// $("#refresh2").load("../thread/{{$users->id}} #refresh2");
|
||
// $("#show").show();
|
||
$("#alert-success").show();
|
||
$('#get-success').html(message);
|
||
setInterval(function () {
|
||
$("#alert-success").hide();
|
||
}, 4000);
|
||
}
|
||
}
|
||
})
|
||
return false;
|
||
});
|
||
});
|
||
|
||
$(function () {
|
||
//Enable check and uncheck all functionality
|
||
$(".checkbox-toggle").click(function () {
|
||
var clicks = $(this).data('clicks');
|
||
if (clicks) {
|
||
//Uncheck all checkboxes
|
||
$(" input[type='checkbox']").iCheck("uncheck");
|
||
$(".fa", this).removeClass("fa-check-square-o").addClass('fa-square-o');
|
||
} else {
|
||
//Check all checkboxes
|
||
$("input[type='checkbox']").iCheck("check");
|
||
$(".fa", this).removeClass("fa-square-o").addClass('fa-check-square-o');
|
||
}
|
||
$(this).data("clicks", !clicks);
|
||
});
|
||
});
|
||
|
||
|
||
|
||
$(function () {
|
||
// Enable check and uncheck all functionality
|
||
$(".checkbox-toggle").click(function () {
|
||
var clicks = $(this).data('clicks');
|
||
if (clicks) {
|
||
//Uncheck all checkboxes
|
||
$("input[type='checkbox']", ".mailbox-messages").iCheck("uncheck");
|
||
} else {
|
||
//Check all checkboxes
|
||
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
|
||
}
|
||
$(this).data("clicks", !clicks);
|
||
});
|
||
});
|
||
|
||
|
||
$(document).ready(function () { /// Wait till page is loaded
|
||
$('#click').click(function () {
|
||
$('#refresh').load('open #refresh');
|
||
$("#show").show();
|
||
});
|
||
});
|
||
|
||
|
||
|
||
$(function () {
|
||
$("textarea").wysihtml5();
|
||
});
|
||
</script>
|
||
<div id="refresh">
|
||
<script src="{{asset("lb-faveo/plugins/chartjs/Chart.min.js")}}" type="text/javascript"></script>
|
||
</div>
|
||
<script src="{{asset("lb-faveo/plugins/chartjs/Chart.min.js")}}" type="text/javascript"></script>
|
||
<script type="text/javascript">
|
||
$(document).ready(function () {
|
||
$.getJSON("../user-agen/<?php echo $users->id; ?>", function (result) {
|
||
var labels = [], open = [], closed = [], reopened = [], open_total = 0, closed_total = 0, reopened_total = 0;
|
||
for (var i = 0; i < result.length; i++) {
|
||
labels.push(result[i].date);
|
||
open.push(result[i].open);
|
||
closed.push(result[i].closed);
|
||
reopened.push(result[i].reopened);
|
||
|
||
open_total += parseInt(result[i].open);
|
||
closed_total += parseInt(result[i].closed);
|
||
reopened_total += parseInt(result[i].reopened);
|
||
}
|
||
var buyerData = {
|
||
labels: labels,
|
||
datasets: [
|
||
{
|
||
label: "Open Tickets",
|
||
fillColor: "rgba(93, 189, 255, 0.05)",
|
||
strokeColor: "rgba(2, 69, 195, 0.9)",
|
||
pointColor: "rgba(2, 69, 195, 0.9)",
|
||
pointStrokeColor: "#c1c7d1",
|
||
pointHighlightFill: "#fff",
|
||
pointHighlightStroke: "rgba(220,220,220,1)",
|
||
data: open
|
||
}
|
||
, {
|
||
label: "Closed Tickets",
|
||
fillColor: "rgba(255, 206, 96, 0.08)",
|
||
strokeColor: "rgba(221, 129, 0, 0.94)",
|
||
pointColor: "rgba(221, 129, 0, 0.94)",
|
||
pointStrokeColor: "rgba(60,141,188,1)",
|
||
pointHighlightFill: "#fff",
|
||
pointHighlightStroke: "rgba(60,141,188,1)",
|
||
data: closed
|
||
|
||
}
|
||
, {
|
||
label: "Reopened Tickets",
|
||
fillColor: "rgba(104, 255, 220, 0.06)",
|
||
strokeColor: "rgba(0, 149, 115, 0.94)",
|
||
pointColor: "rgba(0, 149, 115, 0.94)",
|
||
pointStrokeColor: "rgba(60,141,188,1)",
|
||
pointHighlightFill: "#fff",
|
||
pointHighlightStroke: "rgba(60,141,188,1)",
|
||
data: reopened
|
||
}
|
||
]
|
||
};
|
||
$("#total-created-tickets").html(open_total);
|
||
$("#total-reopen-tickets").html(reopened_total);
|
||
$("#total-closed-tickets").html(closed_total);
|
||
var myLineChart = new Chart(document.getElementById("tickets-graph").getContext("2d")).Line(buyerData, {
|
||
showScale: true,
|
||
//Boolean - Whether grid lines are shown across the chart
|
||
scaleShowGridLines: true,
|
||
//String - Colour of the grid lines
|
||
scaleGridLineColor: "rgba(0,0,0,.05)",
|
||
//Number - Width of the grid lines
|
||
scaleGridLineWidth: 1,
|
||
//Boolean - Whether to show horizontal lines (except X axis)
|
||
scaleShowHorizontalLines: true,
|
||
//Boolean - Whether to show vertical lines (except Y axis)
|
||
scaleShowVerticalLines: true,
|
||
//Boolean - Whether the line is curved between points
|
||
bezierCurve: true,
|
||
//Number - Tension of the bezier curve between points
|
||
bezierCurveTension: 0.3,
|
||
//Boolean - Whether to show a dot for each point
|
||
pointDot: true,
|
||
//Number - Radius of each point dot in pixels
|
||
pointDotRadius: 1,
|
||
//Number - Pixel width of point dot stroke
|
||
pointDotStrokeWidth: 1,
|
||
//Number - amount extra to add to the radius to cater for hit detection outside the drawn point
|
||
pointHitDetectionRadius: 10,
|
||
//Boolean - Whether to show a stroke for datasets
|
||
datasetStroke: true,
|
||
//Number - Pixel width of dataset stroke
|
||
datasetStrokeWidth: 1,
|
||
//Boolean - Whether to fill the dataset with a color
|
||
datasetFill: true,
|
||
//String - A legend template
|
||
//Boolean - whether to maintain the starting aspect ratio or not when responsive, if set to false, will take up entire container
|
||
maintainAspectRatio: true,
|
||
//Boolean - whether to make the chart responsive to window resizing
|
||
responsive: true,
|
||
});
|
||
|
||
});
|
||
$('#click me').click(function () {
|
||
$('#foo').submit();
|
||
});
|
||
$('#foo').submit(function (event) {
|
||
// get the form data
|
||
// there are many ways to get this data using jQuery (you can use the class or id also)
|
||
var date1 = $('#datepicker4').val();
|
||
var date2 = $('#datetimepicker3').val();
|
||
var formData = date1.split("/").join('-');
|
||
var dateData = date2.split("/").join('-');
|
||
// process the form
|
||
$.ajax({
|
||
type: 'POST', // define the type of HTTP verb we want to use (POST for our form)
|
||
url: '../user-chart-range/<?php echo $users->id; ?>/' + dateData + '/' + formData, // the url where we want to POST
|
||
data: formData, // our data object
|
||
dataType: 'json', // what type of data do we expect back from the server
|
||
|
||
success: function (result2) {
|
||
|
||
var labels = [], open = [], closed = [], reopened = [], open_total = 0, closed_total = 0, reopened_total = 0;
|
||
|
||
for (var i = 0; i < result2.length; i++) {
|
||
|
||
labels.push(result2[i].date);
|
||
open.push(result2[i].open);
|
||
closed.push(result2[i].closed);
|
||
reopened.push(result2[i].reopened);
|
||
|
||
open_total += parseInt(result2[i].open);
|
||
closed_total += parseInt(result2[i].closed);
|
||
reopened_total += parseInt(result2[i].reopened);
|
||
}
|
||
var buyerData = {
|
||
labels: labels,
|
||
datasets: [
|
||
{
|
||
label: "Open Tickets",
|
||
fillColor: "rgba(93, 189, 255, 0.05)",
|
||
strokeColor: "rgba(2, 69, 195, 0.9)",
|
||
pointColor: "rgba(2, 69, 195, 0.9)",
|
||
pointStrokeColor: "#c1c7d1",
|
||
pointHighlightFill: "#fff",
|
||
pointHighlightStroke: "rgba(220,220,220,1)",
|
||
data: open
|
||
}
|
||
, {
|
||
label: "Closed Tickets",
|
||
fillColor: "rgba(255, 206, 96, 0.08)",
|
||
strokeColor: "rgba(221, 129, 0, 0.94)",
|
||
pointColor: "rgba(221, 129, 0, 0.94)",
|
||
pointStrokeColor: "rgba(60,141,188,1)",
|
||
pointHighlightFill: "#fff",
|
||
pointHighlightStroke: "rgba(60,141,188,1)",
|
||
data: closed
|
||
|
||
}
|
||
, {
|
||
label: "Reopened Tickets",
|
||
fillColor: "rgba(104, 255, 220, 0.06)",
|
||
strokeColor: "rgba(0, 149, 115, 0.94)",
|
||
pointColor: "rgba(0, 149, 115, 0.94)",
|
||
pointStrokeColor: "rgba(60,141,188,1)",
|
||
pointHighlightFill: "#fff",
|
||
pointHighlightStroke: "rgba(60,141,188,1)",
|
||
data: reopened
|
||
}
|
||
]
|
||
};
|
||
$("#total-created-tickets").html(open_total);
|
||
$("#total-reopen-tickets").html(reopened_total);
|
||
$("#total-closed-tickets").html(closed_total);
|
||
var myLineChart = new Chart(document.getElementById("tickets-graph").getContext("2d")).Line(buyerData, {
|
||
showScale: true,
|
||
//Boolean - Whether grid lines are shown across the chart
|
||
scaleShowGridLines: true,
|
||
//String - Colour of the grid lines
|
||
scaleGridLineColor: "rgba(0,0,0,.05)",
|
||
//Number - Width of the grid lines
|
||
scaleGridLineWidth: 1,
|
||
//Boolean - Whether to show horizontal lines (except X axis)
|
||
scaleShowHorizontalLines: true,
|
||
//Boolean - Whether to show vertical lines (except Y axis)
|
||
scaleShowVerticalLines: true,
|
||
//Boolean - Whether the line is curved between points
|
||
bezierCurve: true,
|
||
//Number - Tension of the bezier curve between points
|
||
bezierCurveTension: 0.3,
|
||
//Boolean - Whether to show a dot for each point
|
||
pointDot: true,
|
||
//Number - Radius of each point dot in pixels
|
||
pointDotRadius: 1,
|
||
//Number - Pixel width of point dot stroke
|
||
pointDotStrokeWidth: 1,
|
||
//Number - amount extra to add to the radius to cater for hit detection outside the drawn point
|
||
pointHitDetectionRadius: 10,
|
||
//Boolean - Whether to show a stroke for datasets
|
||
datasetStroke: true,
|
||
//Number - Pixel width of dataset stroke
|
||
datasetStrokeWidth: 1,
|
||
//Boolean - Whether to fill the dataset with a color
|
||
datasetFill: true,
|
||
//String - A legend template
|
||
//Boolean - whether to maintain the starting aspect ratio or not when responsive, if set to false, will take up entire container
|
||
maintainAspectRatio: true,
|
||
//Boolean - whether to make the chart responsive to window resizing
|
||
responsive: true,
|
||
});
|
||
myLineChart.options.responsive = false;
|
||
$("#tickets-graph").remove();
|
||
$(".chart").html("<canvas id='tickets-graph' width='1000' height='250'></canvas>");
|
||
var myLineChart1 = new Chart(document.getElementById("tickets-graph").getContext("2d")).Line(buyerData, {
|
||
showScale: true,
|
||
//Boolean - Whether grid lines are shown across the chart
|
||
scaleShowGridLines: true,
|
||
//String - Colour of the grid lines
|
||
scaleGridLineColor: "rgba(0,0,0,.05)",
|
||
//Number - Width of the grid lines
|
||
scaleGridLineWidth: 1,
|
||
//Boolean - Whether to show horizontal lines (except X axis)
|
||
scaleShowHorizontalLines: true,
|
||
//Boolean - Whether to show vertical lines (except Y axis)
|
||
scaleShowVerticalLines: true,
|
||
//Boolean - Whether the line is curved between points
|
||
bezierCurve: true,
|
||
//Number - Tension of the bezier curve between points
|
||
bezierCurveTension: 0.3,
|
||
//Boolean - Whether to show a dot for each point
|
||
pointDot: true,
|
||
//Number - Radius of each point dot in pixels
|
||
pointDotRadius: 1,
|
||
//Number - Pixel width of point dot stroke
|
||
pointDotStrokeWidth: 1,
|
||
//Number - amount extra to add to the radius to cater for hit detection outside the drawn point
|
||
pointHitDetectionRadius: 10,
|
||
//Boolean - Whether to show a stroke for datasets
|
||
datasetStroke: true,
|
||
//Number - Pixel width of dataset stroke
|
||
datasetStrokeWidth: 1,
|
||
//Boolean - Whether to fill the dataset with a color
|
||
datasetFill: true,
|
||
//String - A legend template
|
||
//Boolean - whether to maintain the starting aspect ratio or not when responsive, if set to false, will take up entire container
|
||
maintainAspectRatio: true,
|
||
//Boolean - whether to make the chart responsive to window resizing
|
||
responsive: true,
|
||
});
|
||
|
||
|
||
}
|
||
});
|
||
// using the done promise callback
|
||
// stop the form from submitting the normal way and refreshing the page
|
||
event.preventDefault();
|
||
});
|
||
});
|
||
|
||
jQuery(document).ready(function () {
|
||
// Close a ticket
|
||
$('#close').on('click', function (e) {
|
||
$.ajax({
|
||
type: "GET",
|
||
url: "agen",
|
||
beforeSend: function () {
|
||
},
|
||
success: function (response) {
|
||
}
|
||
})
|
||
return false;
|
||
});
|
||
});
|
||
</script>
|
||
<script src="{{asset("lb-faveo/plugins/moment-develop/moment.js")}}" type="text/javascript"></script>
|
||
<script src="{{asset("lb-faveo/js/bootstrap-datetimepicker4.7.14.min.js")}}" type="text/javascript"></script>
|
||
@stop
|