Files
faveo/resources/views/emails/notifications/admin.blade.php
2016-02-04 13:42:21 +05:30

141 lines
4.1 KiB
PHP

name;
$created = DB::table('tickets')->select('created_at')->where('dept_id','=',$dept->id)->where('created_at','LIKE','%'.$day1.'%')->count();
$closed = DB::table('tickets')->where('dept_id','=',$dept->id)->where('closed_at','LIKE','%'.$day1.'%')->count();
$inprogress = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('status', '=', 1)->count();
$overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('status', '=', 1)->get();
$i = 0;
foreach ($overdues as $overdue) {
$sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
$ovdate = $overdue->created_at;
$new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan-&gt;grace_period)).'<br><br>';
if(date('Y-m-d H:i:s') &gt; $new_date){
$i++;
}
}
// echo "created=".$created."<br>";
// echo "closed=".$closed."<br>";
// echo "inprogress=".$inprogress."<br>";
// echo "overdue=".$i."<br>";
}
?&gt;
SmoothDeal
<span>
<span><span>
<span>
<p>
{!! $company !!}
</p>
<p>
<strong> Daily Report</strong>
</p>
<p>
<strong>Hi {!! $name !!},</strong> <br> Below mentioned are your daily report for your {!! $company !!}.
</p>
</span>
</span>
<span>
<span>
<p>
Overview
</p>
@foreach ($depts as $dept)
name;
$created = DB::table('tickets')-&gt;select('created_at')-&gt;where('dept_id','=',$dept-&gt;id)-&gt;where('created_at','LIKE','%'.$day1.'%')-&gt;count();
$closed = DB::table('tickets')-&gt;where('dept_id','=',$dept-&gt;id)-&gt;where('closed_at','LIKE','%'.$day1.'%')-&gt;count();
$inprogress = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept-&gt;id)-&gt;where('status', '=', 1)-&gt;count();
$overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept-&gt;id)-&gt;where('status', '=', 1)-&gt;get();
$i = 0;
foreach ($overdues as $overdue) {
$sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue-&gt;sla)-&gt;first();
$ovdate = $overdue-&gt;created_at;
$new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan-&gt;grace_period)).'<br><br>';
if(date('Y-m-d H:i:s') &gt; $new_date){
$i++;
}
}
// echo "created=".$created."<br>";
// echo "closed=".$closed."<br>";
// echo "inprogress=".$inprogress."<br>";
// echo "overdue=".$i."<br>";
?&gt;
<span>
<span><span>
<span>
<strong>{!! $dept-&gt;name !!}</strong>
</span>
</span>
<span>
<strong>New tickets</strong>
<strong>{!! $created !!}</strong>
</span>
<span>
<strong>Closed tickets</strong>
<strong>{!! $closed !!}</strong>
</span>
<span>
<strong>Inprogress tickets</strong>
<strong>{!! $inprogress !!}</strong>
</span>
<span>
<strong>Overdue tickets</strong>
<strong>{!! $i !!}</strong>
</span>
</span></span>
@endforeach
</span></span><span>
<span>
<p>
We should all work hard to guarantee that all tickets are being addressed in a timely manner.&nbsp;
</p>
<p>
Thank You,<br> Kind Regards,<br>{!! $company !!}
</p>
<p>
<strong> Powered by Faveo</strong>
</p>
</span>
</span>
</span></span>