39 lines
1.2 KiB
PHP
39 lines
1.2 KiB
PHP
<?php
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namespace App\Model\helpdesk\Ticket;
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use App\BaseModel;
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class Tickets extends BaseModel
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{
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protected $table = 'tickets';
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protected $fillable = ['id', 'ticket_number', 'num_sequence', 'user_id', 'priority_id', 'sla', 'help_topic_id', 'max_open_ticket', 'captcha', 'status', 'lock_by', 'lock_at', 'source', 'isoverdue', 'reopened', 'isanswered', 'is_deleted', 'closed', 'is_transfer', 'transfer_at', 'reopened_at', 'duedate', 'closed_at', 'last_message_at', 'last_response_at', 'created_at', 'updated_at'];
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// public function attach(){
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// return $this->hasMany('App\Model\helpdesk\Ticket\Ticket_attachments',);
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//
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// }
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public function thread()
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{
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return $this->hasMany('App\Model\helpdesk\Ticket\Ticket_thread', 'ticket_id');
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}
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public function collaborator()
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{
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return $this->hasMany('App\Model\helpdesk\Ticket\Ticket_Collaborator', 'ticket_id');
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}
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public function formdata()
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{
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return $this->hasMany('App\Model\helpdesk\Ticket\Ticket_Form_Data', 'ticket_id');
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}
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public function delete()
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{
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$this->thread()->delete();
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$this->collaborator()->delete();
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$this->formdata()->delete();
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parent::delete();
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}
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}
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